Notion Ink

Pain till Valentine

Posted in Uncategorized by Rohan Shravan on January 30, 2011

Hello there,

All of you who pre-ordered and helped Notion Ink start building the community must have received an email today. One email is on the confirmation of shipping and the other one is on the delay. Those who are in the later group (5.31%) are angry as I could see their comments and the emails.

It is extremely unfortunate that we are in such a situation. We could not have expected the accidental damage of the touch screen shipment, and that too just days before Chinese New Year eve. Even though the damage was to a part of shipment, we cancelled all because in such a case you cannot predict the defective and working screens manually. Our friends at Sintek requested their employees to miss their New Year week and instead manufacture the lost numbers. Most of them agreed.

Blogs are not easily accessible in China, and these employees don’t speak English. But their mangers do and know how to read your reactions, comments, thoughts on the peoject and are extremely passionate about Adam like you, and probably this is why they were able to convince their employees to work for you.

You shouldn’t go through this useless pain, but there is a whole group at Notion Ink and at our manufacturing plants putting in all the efforts at delivering you Adams. You have came this far with us, I will request for little more patience. We are listening and working on your suggestions at support at notionink dot com or preordersupport at notionink dot com.

Regards

3,045 Responses

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  1. RaptorX said, on January 30, 2011 at 20:30

    I have a question about the trackpad (which was announced at the beginning).
    I’m a bit confused because as I remember, one time Rohan said the trackpad is disabled( out of conecpt?) in Adam 1 because of some issues/ take too much time to let it work perfect. So, I thought we get the Trackpad in disabled mode and later with a software update, it will work.
    Now, on the photos from the production Rohan had taken and shared in the blog, I can’t see any trackpad on the backward, only the FCC thing, Adam logo etc. (So, no trackpad in Adam 1?). But (!) I saw the FCC documents 2 days ago and on these photos, there is a trackpad ? I’m a bit confused (because I thought it’s forbidden to change the product, if they aren’t the same as in the FCC documents).
    Is there a sticker on the final product which hide the trackpad?

    • RaptorX said, on January 30, 2011 at 20:30

      And on the Pics of the open Adam on NotionInkHacks, there’s also no trackpad :(

    • PK said, on January 30, 2011 at 20:55

      there is no trackpad on tihs version. hardware itself is removed. i dont think trackpad wld be very useful

    • RaptorX said, on January 30, 2011 at 21:00

      I don’t really need the trackpad, it’s just a nice bonus feature.
      But maybe, when there will be a Adam refreshed Version in 3 months (Adam 1.5 :D), with a trackpad (for example only), it would be very annoying :(. (Cuz all people who preordered, get a non full featured Adam).

    • Markus said, on January 30, 2011 at 20:32

      Same question here. FCC documents clearly show the trackpad

    • patrick said, on January 30, 2011 at 23:07

      The FCC does not show a trackpad. That large silvery rectangle is the GPS antenna, not a trackpad

    • RaptorX said, on January 31, 2011 at 01:53

      Look at the back of Adam, in the FCC pics. There is definitely a Trackpad form :D. It’s not there in the final product but nethertheless, I dont care a pap for it.

    • cx650t said, on January 31, 2011 at 06:55

      The FCC interior photos reference the trackpad electronics implying that the model they reviewed had the trackpad.

    • elmelao said, on January 31, 2011 at 09:51

      So, what would be the implication.
      This issue was discussed many times in previus posts by Rohan. Most have accepted that the trackpad is not there. Reason? Personally I don’t care. It was a good feature, but I can live with out it.
      By the way, I can’t recall NI saying in print that the trackpad was taken off beacause of legal issues.

    • gab said, on January 31, 2011 at 17:18

      I want with trackpad!

      gab

    • borismedia said, on January 31, 2011 at 22:47

      What I remember is that the connection remains, but the trackpad device itself does not.

    • FJG said, on January 31, 2011 at 23:09

      @ borismedia
      I also heard Rohan on a YouTube video indicate “that the connection remains, but the track pad device itself does not.” He did not give a reason, other than to say he may be incorporating it at a later date. I also heard (don’t know if it is true), that Sony has a patent on the same configuration. Maybe Rohan is trying to work out the rights to it, and costs.

    • Adi said, on February 7, 2011 at 14:32

      hmm. my comment is stuck in moderation limbo, here it is with the url adjusted:

      i suspect that the trackpad is missing because of a series of submarine patents filed by sony and NI wanted to avoid a legal battle:

      games.slashdot.org/story/10/11/30/032249/Patent-Supports-PSP2-Rear-Touch-Pad-Rumor

      United States Patent Application 20100299595
      United States Patent Application 20100299594
      United States Patent Application 20100295799
      United States Patent Application 20100295798

      all of them are “continuation” patent applications for provisional applications filed by sony on May 21, 2009

      may 21st, 2009 is the reference date to beat for finding prior art on this concept or we won’t have a back side touchpad until sony says so (i.e. never)

      Additionally, there are others patents in the same series by sony, patents that are related to user interface interactions between the front screen and the back-side touchpad/trackpad.

    • John Velas said, on January 30, 2011 at 21:58

      Another lie.

    • thesensor said, on January 31, 2011 at 01:14

      No it was an early prototype that they liked, but is not in the specs of the ordered adams.

      Fanboy

    • elmelao said, on January 31, 2011 at 07:04

      Where is the lie, Mr Velas?

    • bsmdbt said, on January 31, 2011 at 19:21

      trackpad was a lie

    • Kumar S said, on January 31, 2011 at 19:54

      For the people who believe that trackpad was a lie, maybe you didn’t read the tech specs on the main website properly. Trackpad was included in the first prototype but they never said it was included in this production version, not even hinted at it. You guys should do your research properly rather than accusing others falsely.

    • Chelsea said, on February 5, 2011 at 08:07

      The cake is a lie.

    • Sovereign John said, on February 1, 2011 at 00:09

      John Velas, right on. While the ordering specs may not include a trackpad we were told it would ship with a disabled trackpad on this blog more than once. Of course fanboys believe NI is never wrong.

    • Himanshu said, on February 1, 2011 at 01:00

      Can you post the link of the blog? I dont think so it was told here in the blog in the recent past. It was mentioned in the interview but then even i nthat Rohan said he was nt sure.

    • Marc S said, on February 2, 2011 at 02:09

      And of course, folks with a overinflated sense of entitlement think they deserve everything. You buy what is listed in the tech specs, not random long term speculation in a blog post from weeks or months ago. Whining about it solves what? If you don’t like it, you’re always free to buy a different device.

      Self righteous entitlement is usually what causes passionate creators to stop interacting with forums or blogs. Because no matter how hard you work, or how much blood and sweat you pour into a product, folks like I’m seeing respond here think somehow they have “earned” even more than what is _promised_ in the _technical specs_ on the main page.

    • gecko said, on February 2, 2011 at 02:33

      Marc S:
      > You buy what is listed in the tech specs,

      Um this is from the “design / materials” page as of like right now:
      ” [A]ll of the Adam’s screen surfaces are made of pure matte glass that softens reflections under the brightest of lights, and prevents fingerprints.”

      Right, this isn’t the tech specs page, but it’s currently posted by NI on their site.

    • Marc S said, on February 2, 2011 at 04:23

      Apples to oranges. What’s your point? That’s not a technical spec. THat’s a material spec. Are you trying to make some obscure point that something from the official product site, since it’s not part of the “tech specs” page is less valid? I believe I was making a point that nitpicking blog entries for “feature promises” by whiny webizens is not the same thing as getting a product that promises things on their official site and end up not having it.. Which, to my knowledge, isn’t the case, is it? Or are you saying that it doesn’t use matte glass?

    • Marc S said, on February 2, 2011 at 04:25

      And, as an omission “All of the screen surfaces” is the actual site quote, not the entire device. Slightly different there, but by omission, you seemed to be implying something promised wasn’t delivered. So if that’s your point, thank you for confirming my comments.

    • gecko said, on February 2, 2011 at 05:26

      @Marc S

      Your comments are very heated and winding but I’m having trouble figuring them out. I don’t care about your self-righteous rant against self-righteousness, so I’ll let that drop.

      crrrrrrrrrrrrrack

      Uh oh, it shattered and seems to have left sharp little bits all over, and they’re making a mess of everything, specifically of your prose.

      Marc S:
      > I believe I was making a point that nitpicking blog entries for “feature promises” by whiny webizens is not the same thing as getting a product that promises things on their official site and end up not having it..

      Well, this is interesting, but it doesn’t say anything about NI, and it’s a side issue, so let’s get sidetracked here. The back trackpad, which was a major feature of several of Rohan’s video presentations and blog entries, was dropped without notice. These videos and blog entries are, of course, still easily available, so maybe some people didn’t notice it was dropped (it’s easier to notice something added that something left out). It’s curious that you exercise your wrath on these people, calling them names, and blaming them for Rohan’s lack of communication here. Very curious.

      However, as I said, a side issue. Here’s where I can’t follow you.

      I quoted the NI website:
      ” [A]ll of the Adam’s screen surfaces are made of pure matte glass that softens reflections under the brightest of lights, and prevents fingerprints.”

      Then you responded:
      > And, as an omission “All of the screen surfaces” is the actual site quote, not the entire device. Slightly different there, but by omission, you seemed to be implying something promised wasn’t delivered.

      I can’t figure out what I’m supposed to have omitted.

      You also wrote:
      >getting a product that promises things on their official site and end up not having it.. Which, to my knowledge, isn’t the case, is it?

      which seems to be contradicted by:
      .> you seemed to be implying something promised wasn’t delivered. So if that’s your point, thank you for confirming my comments.

      As far as I can make out, you both don’t agree AND agree that something is promised on the site but not delivered.

      You also wrote:
      > Are you trying to make some obscure point that something from the official product site, since it’s not part of the “tech specs” page is less valid?

      No, you were the one that said people should buy from the tech specs page. I was making the point that that’s way too narrow. You seem to agree with me.

      So, I’m happy to argue with you or agree with you, but it’s really exhausting doing both things at once. I don’t like to give advice on prose style, but I seriously urge you, next time you write a long message, to have about six beers and take a nice long whiz before you read it over very slowly (it’s ok if you move your lips) to see if it coheres before you post it.

    • elmelao said, on February 2, 2011 at 08:23

      @Sovereign John said, on February 1, 2011 at 00:09

      John, what happened to your website? It was interesting. Bring it back.

    • Arun U R said, on January 30, 2011 at 22:01

      I strongly believe they removed it because of IP/patent issues. The newly announced Sony portable gaming device NXP has a trackpad which is similar to what NI had before. So probably NI is waiting to get legal clarity before they could use it on any of their devices

    • Prantha said, on January 31, 2011 at 01:23

      Raptor, Marcus, & John:

      Arun is correct. Notion Ink could not put a trackpad on the back because NI would be sued for Patent Infringement by the patent holder.

      Rohan was wise to avoid a lawsuit against NI.

    • Lakshman said, on January 31, 2011 at 01:55

      Then why no updates from Rohan stating and confirming the same?

    • Prantha said, on January 31, 2011 at 04:44

      I read that long ago. If you dig through the old posts by Rohan, you will find it. I think I remember it because I am a lawyer and I understood the problem because I have dealt with Patent infringement.

    • cx650t said, on January 31, 2011 at 07:02

      So if I buy a trackpad and stick it on the back of my ADAM, I have to pay “royalities” to someone because they “patented” that configuration? That makes no sense.
      Adam is made up from outsourced components. They purchased the trackpad components. They decided they wanted the pad on the back of their product.
      This is like telling a person, sorry you bought that very nice golf club, but we hold the patent of how to use it “the swing” and you have to pay us or we’ll sue.

    • gecko said, on January 31, 2011 at 07:34

      cx650t:
      > So if I buy a trackpad and stick it on the back of my ADAM, I have to pay “royalities” to someone because they “patented” that configuration?

      That’s more-or-less true, believe it or not. There are a few subtleties we can skip for present purposes.

      >That makes no sense.

      Welcome to the wonderful world of patent law.

    • Paul Schoe said, on February 1, 2011 at 04:07

      @cx650t: maybe only when you sell your ‘new’ version of Adam. When you buy a trackpad, stick it on the back of your Adam and only use it for yourself, then the patent might not forbid you to do that, but your are not allowed to commercially benefit from it.

    • Jesse said, on February 1, 2011 at 00:01

      For everyone who is angry about delays in their orders. Lets look at this for a logical side Rohan is extremely passionate about getting an excellent quality product to us the consumers. Why would we want anything less. I for one would rather wait and get something that is going to work they way it should then half way. Patience is a virtue. Not everyone has it. Rohan knows he can not please everyone and people will get up set. As most new products things take time to work out the bug. Every one knows who has the Apple iPhone or iPad etc. How many times were there delays in these products.

      Rohan wants to send people the best product he can. So don’t be so harsh on him or the company. He is keeping everyone in the loop on what and why things are delayed. He fixes the bugs and problems as fast as he can. This is most then we can say about some companies who just send out an email and that is that. At least he letting us know the reasons and what is being done to fix the issue as quickly as he can.

  2. Raghav said, on January 30, 2011 at 20:30

    2nd comment

    • jakob said, on January 31, 2011 at 19:34

      Really getting tired of the delays, I understand the damaged screens is not something under NI’s control, but I feel like I’ve been waiting forever!

      “http://www.adamtabletnews.com/second-batch-of-notion-ink-adam-preorders-delayed-a-third-time/”

  3. Raghav said, on January 30, 2011 at 20:31

    opps its 3rd

  4. PK said, on January 30, 2011 at 20:31

    :-)

  5. Raghav said, on January 30, 2011 at 20:31

    i have never been so fast , yeeeee :)


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