Notion Ink

What we have learnt in the past 2 days?

Posted in Uncategorized by Rohan Shravan on December 11, 2010

Hello All,

Apologies for not posting the week-end special (had it ready last week by the way). Just coming out from looong meeting where we looked at the things, discussed, shared views, and listed down things where we went wrong. Here is the snippet:

  • Before going live allow all kinds of money transactions. (this would have pushed us to 7 Jan as the Pre-Order day, but this mess wouldnt be there then.)
  • Have a page where you can enter address much before you can press BUY button. (the design team had suggested that you HAVE to write the address again on the Payment Page on CCavenue and this would cause a lot of repetition for use, passing address directly to their page has some security issues. Android Police suggested, that since we are not doing this, we are a scam. Hmmm)
  • Anticipate demand and then open slow release. We can understand when one says that Apple is selling 100k devices in a day, but it was difficult for us to imagine that this could even be possible with us. Production is not limited to any component as much as it is to PQ. We are really pushing them hard. We have extremely high number of normal LCD panels available, and that wont even go out of production (total number of these panels manufactured runs into millions a months)
  • Dont have short agreements! This is extremely weird suggestion and I will try to fight this till death. I have always found long agreements messy and incomprehensible, but it seems its best for business. In my last meeting our investors presented agreements from every other firm which had much worse terms, and no one knew, just because they were hidden somewhere in the long sea of texts or mentioned in nth url link.
  • Notion Ink is right now too mysterious and needs to share everything about the product: Agreed, and accepted. Till CES we will spend our energy in the same.
  • Involving everyone in the process of creation has its benefits and losses. No concrete decision made here (but I got hours of advice from everyone today, and I have only been in listening mode today)

The introspection has yet not ended, and we are learning. As we have said earlier, we are here to stay. Ups and downs are a part of any journey, but we will try to smoothen the process for anyone who is linked to us. My next goal is to make Notion Ink best in its customer relations and whole of my energy will go into making this happen. I would love to hear your comments and suggestions on this topic.

Warm thanks for those who still support, apologies to those who felt disappointed. But as of now seeking more strength.

Warm Regards

Rohan Shravan

3,286 Responses

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  1. Paul said, on December 11, 2010 at 23:13

    First

    • ola said, on December 11, 2010 at 23:29

      Here’s what I learned. I got shafted on family preorder due to you choosing a suspected fraudulent CC processor then you will do nothing to rectify the situation. Emails from “preordersupport” boil down to “too bad”.

      C’mon not even some sort of big discount/bonus if I order later?

    • packetlosss said, on December 11, 2010 at 23:58

      That’s just rediculous. Any credit card company can deny a transaction that is outside of the norm. All it takes is a 1 minute call and it gets straightened out. You can’t blame that on notion ink. How often do you charge things to companies in India? I’d deny it too if I were the CC company.

    • Andrew Smith said, on December 12, 2010 at 00:04

      Exactly, not a big deal for adults with a little common sense.

    • ola said, on December 12, 2010 at 06:28

      I got the preorder email and was clicking it from 11:45 PST until after 6 EST sometime when it finally worked (website failure on NI’s part, even if it was supposedly subcontracted).

      My bank only handles lost or stolen cards outside of normal business hours. There should have been an extension to the pre-pre-order period before it was opened to the public, rather than the hour or so given (less even than original 6 promised). By the time I was able to call my bank the next day, PQi version was sold out.

      Google terms like ‘CCAvenue fraud’ and see how notorious they are for this type of decline problem. NI failed to choose a reliable CC processor, again something not my fault and outside of my control.

      NI also violated the terms of their agreement with CCAve as a sub-merchant by taking orders on an item unable to be delivered within 10 days and are supposed to cancel all of them through their administration panel. All of this has been posted on rigorously in past posts.

    • jayanth said, on December 12, 2010 at 00:20

      Dont be a cheap ass.
      I think he did the pre-order thing for us.
      ask him for another round.
      but dont try to bargain!!

    • ola said, on December 12, 2010 at 08:05

      Any of you absolving NI of any error blindly can feel free to give me their preorder and just pretend they got unlucky and wait an extra who knows how many months. Just wait till next time, who cares that you might have been promised entry into an exclusive preorder for blog posters that ended up a disaster.

      Mistakes are forgiveable, not if your response is “too bad, unlucky, we won’t do anything about our mistake”, or worse yet no response at all.

    • Samson said, on December 12, 2010 at 00:27

      Same case here Rohan

      As a family member, I found myself at the worng end , CC avenue refused my transaction and before I could retry the pixelqi stock was already sold.

      Selfish as may be but I think becoz we have a valid PO number we should be given to retry the payment and get our desired variant of the tablet whether in stock or not.

    • svein said, on December 12, 2010 at 01:15

      yes of course he`l just magically conjure up one for you
      idiot

    • Sid said, on December 12, 2010 at 01:16

      This is why I love my CC, they call me and ask if I want to let the transaction thru if they think somethings wrong, definitely saved me a few times :)

    • Andrew Smith said, on December 12, 2010 at 00:03

      Keep up the good work guys!

      Andy Smith (Admin) notioninkhacks.com

    • voxmagna said, on December 12, 2010 at 01:33

      lmao the site is on standby. cant wait

    • voxmagna said, on December 12, 2010 at 00:14

      I Know the Notion ink Adam will be a revolutionary product. The only problem that you guys and the community must overcome will be, producing thousands or Millions of Apps that par with Apples. This is going to be a nightmarish game of catchup.

      “Go beyond the impossible and kick reason to the curb!”

    • Thor said, on December 12, 2010 at 00:34

      Dont think apps will be of any problem. In addition to custom apps, adam also has access to the android market place which nearly rivals that of apples.

    • buddhafrog said, on December 12, 2010 at 00:41

      NO IT DOESN’T… at least we don’t know that yet and many have been asking for a long time. A lot of people didn’t order b/c info like this (and again, what internal memory are people buying – 8gb only? – just clarification, please).

      I’ve been considering the LCD wi-fi since pre-ordering started but really would love some answers about these questions.

      Did I miss something?

    • ErikWB said, on December 12, 2010 at 01:00

      Yup, NI confirmed in an email posted as a comment to the previous blog post that the Adam will have access to the Android Market.

      Though why they don’t add that to a blog post/specs/wherever so every one can easily see it is beyond me.

    • voxmagna said, on December 12, 2010 at 00:58

      So i was right. was second guessing, if it actually be Android Market ran

    • Prasad said, on December 12, 2010 at 02:15

      android market place will be available (in two weeks time) to all products runing android 1.6 or above. See their (android) website for more info.

  2. Mohammad said, on December 11, 2010 at 23:13

    ahh beat me

  3. Burt O' Stage said, on December 11, 2010 at 23:13

    Second :-P

    • Burt O' Stage said, on December 11, 2010 at 23:13

      Rats… third.

  4. Ameen said, on December 11, 2010 at 23:13

    Awesome, I can’t wait. Was pushed out of the Pixel Qi models, will wait for them to restock :)

    • FtonDavid said, on December 12, 2010 at 00:05

      Same here, I hope NotionInk will set up a subscription service detailing stock changes (when they are taking more orders, or sell out again) for those interested.

    • jayanth said, on December 12, 2010 at 00:22

      +1e12

    • nl said, on December 12, 2010 at 00:41

      I, too like this suggestion. I haven’t heard of it before. It would need a function where you could unsubscribe (once you had ordered your desired variant though).

  5. Zach said, on December 11, 2010 at 23:13

    So will we have a weekend update?

    • Kaozskyblade said, on December 11, 2010 at 23:15

      I’d like to know the same thing… Is there going to be a weekend update today?

    • Joshua Price said, on December 11, 2010 at 23:20

      Something tells me he is going to post some info soon.

      “Notion Ink is right now too mysterious and needs to share everything about the product: Agreed, and accepted. Till CES we will spend our energy in the same.”

      It’s not like Rohan needs to figure out what’s going on before he says so, he knows what Adam is. And it sounds like he just decided to tell us.

    • David said, on December 11, 2010 at 23:22

      Same here, know you had a metting and all, but this better not be it. You stated:

      “Notion Ink is right now too mysterious and needs to share everything about the product: Agreed, and accepted. Till CES we will spend our energy in the same.”

      Well lets here it then !!!

    • David said, on December 11, 2010 at 23:24

      *Went too fast, meant meeting and hear

    • James said, on December 11, 2010 at 23:31

      dont know about this, if he had it ready last week then there maybe bits in there about the launch? i dunno but it maybe out of context now

    • Thor said, on December 11, 2010 at 23:39

      Yes please, need a weekend update to satiate my weekly dose of adam :D


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