What we have learnt in the past 2 days?

Hello All,

Apologies for not posting the week-end special (had it ready last week by the way). Just coming out from looong meeting where we looked at the things, discussed, shared views, and listed down things where we went wrong. Here is the snippet:

  • Before going live allow all kinds of money transactions. (this would have pushed us to 7 Jan as the Pre-Order day, but this mess wouldnt be there then.)
  • Have a page where you can enter address much before you can press BUY button. (the design team had suggested that you HAVE to write the address again on the Payment Page on CCavenue and this would cause a lot of repetition for use, passing address directly to their page has some security issues. Android Police suggested, that since we are not doing this, we are a scam. Hmmm)
  • Anticipate demand and then open slow release. We can understand when one says that Apple is selling 100k devices in a day, but it was difficult for us to imagine that this could even be possible with us. Production is not limited to any component as much as it is to PQ. We are really pushing them hard. We have extremely high number of normal LCD panels available, and that wont even go out of production (total number of these panels manufactured runs into millions a months)
  • Dont have short agreements! This is extremely weird suggestion and I will try to fight this till death. I have always found long agreements messy and incomprehensible, but it seems its best for business. In my last meeting our investors presented agreements from every other firm which had much worse terms, and no one knew, just because they were hidden somewhere in the long sea of texts or mentioned in nth url link.
  • Notion Ink is right now too mysterious and needs to share everything about the product: Agreed, and accepted. Till CES we will spend our energy in the same.
  • Involving everyone in the process of creation has its benefits and losses. No concrete decision made here (but I got hours of advice from everyone today, and I have only been in listening mode today)

The introspection has yet not ended, and we are learning. As we have said earlier, we are here to stay. Ups and downs are a part of any journey, but we will try to smoothen the process for anyone who is linked to us. My next goal is to make Notion Ink best in its customer relations and whole of my energy will go into making this happen. I would love to hear your comments and suggestions on this topic.

Warm thanks for those who still support, apologies to those who felt disappointed. But as of now seeking more strength.

Warm Regards

Rohan Shravan

3,286 thoughts on “What we have learnt in the past 2 days?”

  14. Is it allowed to ask just how many items were produced for the first launch batch? I mean – 100 Pixel Qi-devices are sold out quickly…

  17. Can we get an update on the MasterCard situation? I am ready to preorder, but all I have is mastercard.

  21. strength will come from faith only…so lets build our faith..
    cheer up …You will get one more order on 18dec …MINE ..:)

  22. Rolling with the punches …easier said than done …but this is going the right way!

    We will be your strength!

  24. “Notion Ink is right now too mysterious and needs to share everything about the product: Agreed, and accepted. Till CES we will spend our energy in the same.”

    Wow! That’s a bold statement! 🙂

  26. All is good but one question. Will there be another round of preorders for Mastercard holders and disbelievers after the video of Adam working is uploaded since its not really our fault for not ordering? And by another round I mean including Pixel QI devices, not just the LCD units left.

  27. So glad to hear that Rohan is listening and learning. Also glad that I managed to order! BTW, for those worrying about which 3g version they are getting, I just got an email from NI saying that they will ship the 3g model that suits the shipping address I provided.

  28. dear rohan

    Much has been said in the last 3 – 4 posts .. I suppose a lot of that has challenged your world view .. I understand you have very strong notions of what is right and what is wrong for business and you have stood by that ..
    Please be careful not to be far too rigid in that stand. Perhaps now is just the need to adapt based partly on boring ‘conventional wisdom’

    For e.g. no one has complained regarding T&C because of their length ! Short is good for everyone …
    It just needs to be right , well worded , well formatted … Its legal terms and conditions and represents al the risk that the company and the customer will take.. It should appear that due consideration has been given.

    So please , do not misunderstand the comments because most times they come across as charged and emotional.

  29. I think this post went a long way in adding credibility to you, the company and your products. Please keep up the transparency. It is much appreciated. I look forward to seeing your products first hand. They look great.

  31. Continue working, it will work! 😉
    I’m waiting for a video of the adam physically and also a video of the software.

    Good luck!

  32. I am glad you are responding the way you seem to be. I am encouraged. May the Adam and its updates and improvements prosper! May you no longer have to go out and sleep on the “brown grass.”

  33. Happy to know all these information. Keep on !
    @Rohan Is-it possible to change the delivering address of the preorder and how ?

  34. @Rohan,

    You said “Notion Ink is right now too mysterious and needs to share everything about the product: Agreed, and accepted. Till CES we will spend our energy in the same.”

    What exactly does this mean? That you will begin sharing everything right away and by CES we will know it all, or we won’t know any more until CES?

    Please elaborate. Thanks!

  35. Something tells me he is going to post some info soon.

    “Notion Ink is right now too mysterious and needs to share everything about the product: Agreed, and accepted. Till CES we will spend our energy in the same.”

    It’s not like Rohan needs to figure out what’s going on before he says so, he knows what Adam is. And it sounds like he just decided to tell us.

  36. One thing that hasn’t been mentioned yet (at least as far as I’ve seen): How much will NI follow the requirements of the GPL for the linux kernel that will be running on the Adam? Quite a lot of chinese tablet makers seem to care exactly zero about the requirements to make the kernel source and the build environment for it available. Will NI publish the required materials? How far will this go and will there be also an android SDK published, like Barnes&Noble did for the Nook Color? The hardware may be the best of the world, but if it leads to a lock-in like for the Apple products, then I’ll have to decline ordering an Adam.

  37. Even though i was extremely dissapointed with the pre-order fiasco and everything that was associated with it since, i still support Notion Ink and Rohan and my decision to make the purchase. You live and you learn, the important thing here is that Rohan acknowledges the mistakes and by the sounds of it taking all efforts to rectify the situation. Cheers and i wish you Luck, im sure you wont dissapoint.

  42. nice this post shows how much you care about us, u involve us in every aspect of ADAM and that is what I like the most.

    Carry on the good work

  43. Im still on your side Rohan. People gonna hate you for whatever you do! Im gonna enjoy my Adam whenever I get it. I rather wait for a quality product than a rushed incomplete product. Keep striving for ellexcence. Good luck guys

  45. so what i understand,, is that you really do not have a full working version of the adam, and will show it off at the show with the hopefully completed ideas of us, and then also would like to know when you do start producing them,, what is the burn in time, before putting them in the box to ship….

  46. Great, with you, keep up the good work! Actually, I just decided to do the weird thing, and buy an LCD WiFi for start… and Pixel QI 3G later! But something strange is happening: the form wants me to correct my (correct) London postcode…

  47. As I understand, he is going to let us know everything about the product before CES itself!

  48. I have been reading and following this for months now, and have waited patiently. I have been very excited about the preorder and I feel very uneasy at the moment about the whole process. I have to admit, my over anxiousness has caused me to order one, and immediately after the purchase, I lost confidence. Every comment whether it is from regular blog posters, or from reputable websites like androidpolice or engadget or others have made me feel very nervous. I look back at the shipping, return, defective etc policies and am not sure I like what I am seeing. There is no definitive policy it seems, and despite the fact that you are still in the learning process, those of us who have invested our time and now our money in this product are a little scared. I have seen the few youtube videos that were posted months ago with you showing off a device which looks nothing like the pictures we have seen recently, and I along with others feel a little cheated. I am fairly confident that there will be a device shipped at some point, but don’t even know what to expect except for what you have stated. I know it is partially my fault for jumping the gun and purchasing, but I am uneasy about the policies and not actually knowing what to expect. I also don’t understand why it will take another 8-10 days for you to post any videos or pics of the current device. It’ youtube, it takes 10 min, can’t you just post something which will ease our nerves to instill some more confidence.

  49. LOL, looks like we were just writing about the same thing. I think he will share before CES, he said “needs to share everything” and “till CES we will spend our energy.” Not “we wont till CES.” That’s a big difference.

  50. Same here, know you had a metting and all, but this better not be it. You stated:

    “Notion Ink is right now too mysterious and needs to share everything about the product: Agreed, and accepted. Till CES we will spend our energy in the same.”

    Well lets here it then !!!

  51. Everybody here is here to support, back and encourage you.
    I appreciate the fact that you have gone over your mistakes and
    vow to improve things.

    All this is an ongoing process, take your time, only do things when you are ready to do them, because now more than ever, the world is watching you!!

    Moreover the product is your greatest strength. Get in the gear and take charge of the situation!!

  52. NI Team,

    Very good that you take/took the time to get the picture together (for now) and start learning from it.

    Keep on learning and you will be here to stay.
    We will be here to see to that and most of us on a product from you soon.

    Regards,

    Edju13

  54. Thanks Rohan 🙂 I didn’t manage to get the Qi WiFi for my girlfriend for Christmas (or one for me also 😉 but I have absolute faith that all your hard work will be well worth waiting for. Money is making my pocket itch… Waiting with bated breath…

  55. Well
    candidness is always appreciated along with honesty !

    Good work
    keep it going!

    am sure the specs as great as it looks in paper will be in reality as well!

  56. 2 days ago i preordered my Adam wfi only (only!!! this is infravalorate your baby^^)
    Today i received the confirmation email that i’ll be one of the proud first owners.
    I think the best way to show our support to you its to preorder.
    In my opinion,after following you since more than a year,if i have to buy vaporware it has to be your vapor.
    If this its a cheat, just take the money and run and buy a nice house in Barbados, but i will not let my doubts win this figth.
    We have from 6-12 weeks to clarify wathever it has to be (and theres a lot)
    And you were thinking the hard work was done ^^

  58. Rohan stated somewhere earlier that it would be a few weeks more for mastercard due to their application process

  59. i sincerely suggest that you get a video out asap.that will put an end to a lot of rumours.

  60. Thanks for the update on your continued introspection. Just remember, “That which does not kill you only makes you stronger.” Notion Ink and Adam are a long way from being killed by this and by understanding what went wrong and correcting it you will definitely come out as a better global company.

    One word of caution though, stay true to your fundamental beliefs on the company, the product, and the family. They are what differentiate you and will make this a revolution, not just an evolution.

  61. Ok, I did not get preorder email, I could not order PQ model, I got disappointed, I but that does not mean that I lost faith.

    I am and I will believe in Notion Ink..follower and support of NI since year/

    All the best 🙂

  62. As with all the ups and downs experienced by nearly every company, its all about how we deal with them that defines us. NI has been like no other company out there involving and evolving with its community, something companies have forgotten as they grew large. (They spend more time telling us what we want than listening to us)

    I believe you will succeed and the steps you have taken today and yesterday show this

    🙂

  63. Where’s the video? Why is it taking a week? “Mysterious” works for Apple, but it doesn’t work for a startup, sorry. It shouldn’t take this long – just point a camera, do a review and post it.

    If that’s to difficult, then post a few photos. That should take all of about 5 minutes to complete.

  65. It is a good thing, when you think about you errors and try to get better. Congrats 🙂

    Here are some suggestions:
    I think it would better for you to have some kind of contact form. Then you can ask for the information you need and see them clearly. What I mean is for example the Order Number for the Preorder-Support.

    I also would like to get feedback when I write to a support that my email arrived. It can be an automatic mail. Then I know my request reached you.

    Regards
    Michi

  66. i guess all he means to say is there has been no real ADAM on table shown to people, and so people raise red flag and he will sort it out !

  67. If it’ll help to put the pressure on PQ to ramp up production, you can put me down for one once you get MC set up. 😉

  68. Thanks for the blog updates. I think most of us appreciate the honesty.

    I think for me personally, I don’t need the QI screen because I don’t want this device for a reader; but I’m still wanting to see a little bit more about the screen/display quality, software, UI, etc. I know you guys are already working on video demos, but I want to see some demos before I make the purchase.

    I, like most of your team, am young, a developer, and a hard core techie – so I love what you guys have done with the Adam. I’ll probably wait until you have some more video demos or possibly even as long as I get some customer reviews (min 6-8 weeks right?).

    Thanks for building – what I think, is the device I want to acquire.

  69. Really hope all this works out for you guys at Notion Ink, have been impressed with what I’ve seen on this blog regarding people’s enthusiasm and how Rohan has managed to build such anticipation and expectation (which obviously completely backfired in the last few days – but then if you build it up you have to live up to it!). I dont think I have seen anything like it other than from Apple, I guess the difference with Apple is (no matter what you think of them), their implementation of a product from the day it gets unveiled has been exceptional in the past. I do think NI have been very naive in the way the Adam has been unveiled, if things wernt right would it have hurt to push back the pre-order/release date? People have been waiting for over a year, another few days/weeks wouldnt have done them any more harm. I just really hope that when the Adam does get up and running the last few days wont have hurt its chances with the negative publicity going around. At the end of the day, if the product lives up to the hype/expectation at a reasonable price, with shipping/warranty/technical details sorted out then I dont see why it cant, it’s the product that will ultimately be judged (when it is finally released properly).

    I for one am as enthusiastic about it as I have been for the last month and a bit. The only thing that has changed is that I have decided to wait until the Adam becomes available for retail or for a more specific price (the chance for a 100% price hike by custom charges etc really put me off!) with a more reliable shipping system in place. And I really hope it is soon, because as a student I am beginning to really need something like this and dont know how much longer i can wait…

    Anyway best of luck to Rohan and the rest of the NI guys, looking forward to seeing the Adam properly unveiled and available!

    Joe.

  71. Our unconditional support is always with you and NI!! All the best. my only suggestion is to have better after support and service model, that is similar to to apple. if the product is defective not due to the customer’s fault, it should be serviced free of charge within the warranty period. if this is not there, customers would be having problems. also paying for two way shipping is very costly for the customer. you need to work out a better model than ship to international service center. atleast you need to follow the local model in major customer base like india, US and some european countries. i know it would be very tough for a startup but only this model will be successful. may be you can see if you can have an insurance plan that can cover this cost for you. All the best again. awaiting for the next batch of pqi versions, as well as better clarity in the specs. my $ is reserved for NI one year back itself 🙂

  73. If you see tht LCD -non pq variant is lying on shelf for long time….why nt make it cheaper so students can pick it up….

  74. Keep on going NI, you are doing great while under a lot of pressure. Can’t wait for my PQ 3G to arrive in January.

  75. it is good you are trying to learn from what happened. i expect there will be technical glitches.

    i think the worry is more about what is in T and C, not about the length. i know android police complained about length too, but i am with you on that. i have never ever ready T and C when i am buying product from established companies, because T and C will only help the companies and not customer.

    i want to highlight one point, not every company goes according to their T and C. most of established players will go according to best customer service. by that i mean when i want to replace or return any product no one will refer me to T and C they mostly do it. i have already mentioned this, i am not worried about T and C i am worried about how literally you will take them. as you said if you bound to “make Notion Ink best in its customer relations” i would be one very happy person.

    I for one have been waiting for the weekend special. you can post it. actually please post it.

  76. i forgot, ¡¡¡¡¡¡¡¡¡ Greg for PRESIDENT!!!!!!!!
    (obviously i’m on your side, across the ocean,but on your team anyway^^)

  77. Let them take their time and come up with professional video.

    Its not just you and me, whole world is eager to see the video (including apple and other giants). It should be professional.

    Few days doesnt make any difference (hopefully :))

  78. > Before going live allow all kinds of money transactions. (this would have
    > pushed us to 7 Jan as the Pre-Order day, but this mess wouldnt be there then.)

    I bet if you make a poll for that option, people would rather like an earlier pre-order and get themselves some stupid bank account with free visa card, ask a friend or so…

    Seriously Rohan, I wouldn’t be so negative about all this. Pre-ordering got very emotional, but in my book there is only one major mistake:

    My Adam will be too late for Christmas. ;-(

    The rest are technical glitches or results from your radically different, and IMO much better approach to getting this thing into the market.

    You need to kick and support PixelQi and get those devices out. Industry is not sleeping. The PQ display is a major feature of your product, you can’t win without it.

  79. wooot you are back 🙂
    Awesome please push pq guys harder we want our adam back.
    When is our weekend post coming 😉

  81. I was just wondering, If you are at CES 2011 why can’t I find you in the list of company attending CES? are you under another name that notion ink?

  84. A few sugg:
    1. Like what banks in India have done, you may want to split your T&Cs to ‘Most Important Terms and Conditions’ and have the legalese for anyone who wants to be doubly sure. As a co-owner of a services start-up, we have seen clients ‘surprised’ that our agreement is 2 pages and not the 20 they are used to
    2. See if you can also have a non-Indian cloud host + payment gateway. We’ve had similar issues with payment gateways in India
    3. The SPAM mail thing is a major challenge and your IP getting into RBL is a pain. Talk to someone like constant contact who might be able to do throttling email, do domankeys, SPF and all the good stuff

    i missed the boat on the pixel-qi in all the chaos though I got a pre-order link but am lookig to order when it’s back in stock

  85. Here’s what I learned. I got shafted on family preorder due to you choosing a suspected fraudulent CC processor then you will do nothing to rectify the situation. Emails from “preordersupport” boil down to “too bad”.

    C’mon not even some sort of big discount/bonus if I order later?

  86. Bold, but vague statement. Trying to peak interest by teasing again …. thanks for this post, but if you’re going to say something like this … start sharing!!!

  87. “My next goal is to make Notion Ink best in its customer relations and whole of my energy will go into making this happen”

    This should be:
    “My next goal is to make Notion Ink best in its customer relations and whole of my energy will go into finding a team to make this happen”

  88. Very sincere and open comments as usual.. Cant disagree with any of these?

    Customer Service – Me included have started using this blog as the only place to vent our frustrations. Such as 10% extra customs extra. I am missing a feature. This is definitely because there is no other place to mention these..

    Atleast set up a forum with moderators.. This way, the product ideas, complaints etc goes to individual components and you as a CEO can spend time reading useful ones.. And let others handle support requests. Setting up a forum is not a big deal.

    As far as I see NI is a amazing ADAM manufacturer, Not website developer, not Forum creator, Not a payment gateway expert.. It is tough to outsource these things, but till we develop these skills (mostly man power) it makes sense to outsource these with your approval. So in short, there are products which you can buy to set up a forum, please use it and it can be done in days.

    And product feature requests.. questions.. Really a FAQ sort of thing. Its is not a big deal. 2 of your team should do it quickly. Atleast acknowledge the question and say, it will be discussed soon. This way people dont repeat questions..

    A 1800 number for major countries such as USA is not a big deal at all. Simply there are too many VOIP providers. But this is a very careful decision. Bcos if you have a 1800 # and you cant answer them properly, people will get frustrated. Forum is the best way as far as I see..

    Thanks and Good luck..

  89. Can you please tell me what’s wrong with my post? What was the reason for deleting it?

  90. @Greg You’ll get the answer in the next NI post 😉 . Leave the poor guy alone, he can’t reply every minute or so, he’ll have other things to do 😛 .
    @Rohan nice post. Make a super video for adam. Good Luck.

  91. Hi Rohan,

    Firstly I am sad that I won’t be able to pre-order a PQ variant as it had been sold out by the time I checked. Anyways will buy as soon as the next window opens.

    Secondly I am really rooting for you guys to take Apple, Samsung, Acer and other similar type of established device makers head on. Don’t let these kind of comments put you and the team off. If the product is great (which I think is true), people will definitely buy it later on.

    All the best again and please do keep us unlucky ones informed of the next window.

  92. We should send some folks over to Mary Lou Jepsen’s blog- maybe 10,000 comments a day from an angry horde of notionaddicts will put some fire to the production line… 🙂

  93. I 100% disagree, If not a video, show me a few photos (which are not shopped). There’s a lot of doubts here and they need to nip this in the bud. This is a startup, and I was around in the dotcom era before it went bust – I need more than Rohan’s word that this is not vaporware.

    Rohan, prove me wrong – show me the device. Today.

  95. Or will they start focusing now on getting the information ready, but release it all at once during CES, keeping is in the dark until then?

    I *think* Rohan said earlier something to the effect that if they tell us everything before CES, then what is the point of CES?”

    But I think they should answer at least some of our questions (especially about hardware specs and features, like clarifying the amount of internal storage) and begin revealing and showing us some things now. CES will still be very big even if we know a lot before then. I think it will build excitement and anticipation and people will be flocking to their booth at CES to get a closer look. 😉

  96. please give him a break, he didn’t posted the video not because it takes long time, not because he don’t have a camera. it is his business decision to do so. if you want to look at pictures of ADAM go back a few posts and you will see them.

  97. rohan , keep the good work going and we will all see the adam soon .
    also , keep improving on all the above observations made by you and others and I am sure we have an iPad beater in our hands 🙂

  98. dont know about this, if he had it ready last week then there maybe bits in there about the launch? i dunno but it maybe out of context now

  99. I would guess you could, but you’d be lacking their automatic ambient light switcher thing, and the physical switch might be lacking as well.

  100. @ Rohan,

    Good Morning from here in Pennsylvania. I’m still here, watching, reading and supporting this effort as I can, and hoping to touch an Adam at CES, even if it wasn’t meant to be mine YET …

    I think the advice a friend gave me once in regard to “Nine minutes of thinking and one minute of action is the best course” is what you’ve done over the past long hard hours, by posting this letter.

    I think for the MOMENT, this is the best post you’ve made. I patiently await further details, WHEN you and the team are ready. Your long time loyal supporters and believers are not gone; and all we really want is a great quality product, WHEN it’s ready. As you and we painfully know being ready means products as well as details and customer service. We certainly share responsibility for begging for Adam as soon as possible and maybe before those details were in place for Notion Ink and us; on the positive side that demonstrates the great need for a product like Adam.

    Please take the time you need from now to CES to get those details right, to get some rest and get back to us when you are ready. Smiles and a hug from Pennsylvania. 🙂

  103. That is good. I think for me personally, all that would’ve been needed to avoid the whole thing was more communication. I’m really happy that you’ll be less mysterious and more open.

    Of course we don’t want for you to not involve everyone in the process of creation. I think that open communication would remedy most issues that arise from such an open process. Most people here are reasonable and the only reason issues would arise is if they feel uncertain – due too too little communication.

    I think you can solve any issue you have with us if you have more open communication with us.

    All the best.

  104. This is VERY important for you to answer (at least to me and among many other things). What quality is the LCD screen? Is it an IPS panel of iPad quality (10 bit color, wide gamut, etc.) or is it a junk TN panel that is so common. I might even still order an LCD despite how pissed I am at your company just because I need a device like this. Not knowing simple answers about the product keeps turning me away though.

    Is the 8+ gig thing such a big secret? The specs used to be 16/32

  105. Nice start Rohan. I hope you take all the advise/criticism/investors’ concerns in a positive way and will showcase world class product as solid as it is on paper.
    Best of luck for your future endeavors and will wait for more information to be poured in through your posts.

  106. Gerg’s Q is a valid on, It could mean they will put together a package of info between now and the CES and release it at the CES (or just before), or they could release the info everyone is looking for soon…..

    Tis more of a language barrier, its not very clear.

    Looking forward to it though.

  107. Good to ear you back, errors make us better and i really prefer an easy buy process and a harsh preorder process than a good preorder and a harsh buy, If i have to wait, i’ll wait 🙂

    I really liked this post, honestly

    Regards

  108. @Rohan “My next goal is to make Notion Ink best in its customer relations and whole of my energy will go into making this happen.”

    That is the most important thing that a compagny must do and must keep in mind.

    I still support you by the way. I think that Notion Ink is evolving faster than you imagined 🙂

    Just keep going and share information with us.

    Waiting for the video/pics and for my Adam powered by PQ 🙂

    —
    Best regards,
    Karim

  109. Like many others I will wait until PQ variants are available again. Many of us who should have received emails as members of the “family” did not receive them. When PQs become available again would it be possible for us orphans to get a pre-order email as originally promised before the general public is able to order?

  110. i have a few doubts.

    since the battery has only 6months warranty (many products come with 6months warranty for battery) ; is it replaceable by standard available batteries?

    people may not like spending $100 2way shipping everytime they have to replace a battery if it is not replaceable at user’s end.

    OR, you can make it a better value product if yo are planning to appoint partners to handles sales and RMA in respective regions incase anything goes wrong. overall costing may the same but the process will be simpler for end users.

  112. hmmmm.. i guess he will start with the videos, hands on usage.. thats what all of us were eager to see… its fine if mystery feature was told or not.. but questions on memory usage, androis market will be addressed i guess !

  113. I think if you had shown a pair of pics or vídeos, most of the discussions shouldn’t have happened.

  114. Dude, Rohan already said there will be a detailed video. But to show everyone that the thing is real, they’ll either have to send out devices to actual journalists to write about them or make some big event at CES.

    Considering their problems with mass-production and the little time to CES, I guess they’ll focus on CES since it would be more under their control.

  115. you are very desperate, so i took time to find the post where he posted the pictures of adam, not shopped real

    notionink.wordpress.com/2010/11/13/week-end-special-part-viii/

    he particularly mentioned he took these pictures.

  116. Hi Rohan , thanks for the update . We are with you. So are we going to have weekend special this week ? 🙂

  118. Same as others. I wanted to order the Pixel Qi version. But, it was sold out by the time I got up 😦

  119. Well done Rohan, I preordered and have faith in you, now just do the following:
    -Get more blogs out to us ‘family’and for God’s sake get the tech blogs back on side, engadget,android police,slashgear and gizmodo, give them previews and get the good news out.
    -Answer the questions that are on everyones lips, market,shipping,memory etc
    Do these things and the situation will be turned around and CES should be a triumph.
    -Oh and buy a new factory for Pixel Qi and treble the amount of screens they produce:)

  122. I have great confidence in Notion Ink despite these minor issues. Can’t wait til more Pixel Qi versions are available!

  124. It doesn’t take time. It takes 5 minutes to make a video. Who cares if its professional or not? This is not Apple.

    I hope I’m wrong and this device is not vaporware, I really do. But the combination of no video + mysterious + ccavenue + asking for SSN’s early on + charging preorders are too many red flags for me. Once the device is in people’s hands and reviewed, I will consider a purchase.

  125. May I gently suggest if the pre-order receipt/email would state the amount paid as USD600.00 instead of the ambiguous amount of ‘600.00’?

    Also, would we be receiving an official receipt upon delivery?

    Keep up the work, Team NI!

  126. Roha Shravan correct me on this, but I think when he said people don’t know “Notion Ink”, I think it has to do with the company, not product. We don’t know much about who is running it besides 2-3 ppl (chief, lead designer, lead engineer). We don’t know their funding sources, website doesn’t have much info on the company as well.
    So, as much as i’d like to know about adam, I think knowing more about the company and individual is what he referred to,and probably a good idea too.

  127. Are you doing anything about the people like myself who did not get a preorder and still want a QI version?

  128. +1 for Ricardo.
    If this is scam, you did a great job in letting us believe, so enjoy it 🙂
    But I know (feel) you are for real and I will support you.

    I did pre-order and can’t wait to have the Adam in my hands in about 8 weeks.
    Think a lot of big companies can learn a lot of your transparancy on the product and letting the ‘folks around’ sort of make the Adam by suggesting things.
    Of course not everybody is happy. Thousands of people are participating, and it is not possible to have all satisfied. If you are not, go buy another product that fits all your needs. If you can wait I think you can have one of the most innovating products of a great innovating compagny.

    Cheers.

    Thanks Rohan, thumbs up!

    Leon
    The Netherlands

  129. Maybe he meant focus energy on getting things pushed through the FCC and patents filed so that they are able to reveal more without losing any features to the competition

  131. Thanks for the update Rohan . When is the next batch going to be available for preorder?

    Ram

  132. 5 min to make a video??
    Are u talking about what a kid shoots with a cellphone camera?

    well if u handle adobe after effects.. it takes a long time..Video shooting, editing, rendering.. etc etc..!!!

  133. those could be shopped – show me pics of it in someone’s hands, with the UI. it’s real easy – one guy has the device in his hand, the other guy takes out a camera and takes a few pics. done.

  134. Thanks for the post Rohan, I’m disappointed but that doesn’y mean I’m thru with NI&adam… Just sad I haven’t been one of the first, though I made everything to… Be sure that I’m now waiting for your next feedback on PQI+3G and Mastercard as I was waiting for the opening of preorders 3 days ago…

  135. Excellent and timely shift in focus “to make Notion Ink best in its customer relations and whole of my energy will go into making this happen”.

    One other point caught my attention. “But as of now seeking more strength.” This one is going to be challenging. Apart from seeking divine assistance which is very important especially when trying to create something very special (Fiat Lux), I think NI needs to leverage the services of an international marketing and sales firm to leverage the infrastructure of resources available in cities like New York, or Chicago or London or Toronto, perhaps Hong Kong etc

    Just my opinion. Thanks for your post.

  136. What, exactly, would be “of value” to you? You are seeing behind the curtain, and taking part in a CEO’s decisions in a way that simply doesn’t happen in this industry. By devaluing such posts, you are sending him a message that you do not want him to be honest and forthcoming about how these decisions are made.

    I think we will get more info very soon.

  137. Yes, also about the payment issues. I don’t it would be that much of a problem if you only took, say visa and notified in advance that this will be the policy. The issue was that it was a sudden notification and we didn’t have time to prepare for it 🙂

  138. CCAvenue is not a fraud for sure…I made hundreds of transaction through it till day 🙂 and thousands of Indian internet users does everyday

    I understand your concerns but I think only patience can answer all your questions..so lets wait together in this tough time..

  139. @ Greg Re: Pixel Qi capacity – Yes. THAT will be where they fail. Even with a botched release and negative press, once they SHOW a working product, people won’t care about NI. They will only care about ADAM. We see companies who clearly shouldn’t be in business grow themselves because of a super product.

    Look at AT&T in the NYC area a while back. People were not able to complete calls with the iPhone in the City. It was a disaster. BUT, AT&T kept selling more and more iPhones. People bought it despite AT&T. Good thing for AT&T as the revenue allowed them to begin fixing their problems.

    As for NI. If Pixel Qi has another snafu like they recently did and must slow production, that is going to hurt. My advice would be two-fold: SHOW us Adam and stock up on Pixel Qi screens now. I am talking 3 shifts 7 days if need be. America is foaming at the mouth for a quality tablet/e-reader hybrid.

  140. Glad to hear it, though I never doubted you guys after living and breathing your blog for over a year =]
    I can’t wait till MC goes through and the supply of Pixel QI devices are available.

    Two suggestion,

    1. would it be possible to send those of us with MC notice of restock since we were all probably pulling all nighters upon reveal hour but left disheartened. Not saying to give us a few hours in pre-order, but fair notice so we can mark our calendars and line up first so to speak……

    2. more of a suggestion but as students, we are pretty low on funding, those of us that are not dependent on our parents, but then again some could say why get it then. would you/could you provide some form of discount for students. It would make it that much more appealing.

    cheers

  141. Appreciate the update and also hope our comments from the last few days have helped.
    Still going strong with the support.
    Looking forward to more info from the company.
    Stay strong. Keep the faith. Make this company move ahead with whats it’s learnt.
    Most of all, take care of your customers.

  142. My only disappointing issue with NI was the blogger pre-orders first as I had not posted, but had followed for a long time. I am well past that now, since I was able to order.

    Everything else about Adam was known in advance, or in this case, not known. As I see it the only real problem people should have had was with the lack of payment options and the problems that came up trying to pay, most of which could not have been anticipated (many were bank card fraud prevention issues). I keep an Amex, Visa and MC just because of various issues with companies not taking one or the other. I think NI has addressed the payment issue problem adequately.

    The fact the PQ screens have sold out shows there was enough information on Adam publicly available to allow people like me to buy them at the highest price point, sight unseen. Anyone who has not ordered really should not be complaining. It time all the information you need to make a purchase decision or not will be available. PQ screens will probably still be in high demand and short supply at that point though.

  145. Although I got the preorder mail Iwasn’t able to preorder cause by the time I went to bed the site was not working and next day I was on call in the hospital.Can’t those of us tha got the mail get in line,sort of pre pre order,for when the pq will be restocked?As for videos and hands on,they are crucial for the general public and they should wait until adam goes on proper sale, and not for those of us that are following adam from the start and know what tegra2 with pq means and thus want to preorder!

  147. The disgruntled in my opinion, are a minority in this whole process. Those with a little faith and patience will reap their just reward in a few weeks. Hang in there everyone.

    Oh yeah…Happy Holidays!!

  148. and what 900 and 850 series exactly means and what the reasoning was not to put in a multiband like in nearly every phone nowadays needs to be adressed too. That little thing was the reason I didn’t stay up till 6 in the morning to put down an order with my received “family mail”…

  149. Thanks for the post after a disappoiniting start. I will wait for the Pixel QI version. That is one of the reasons many opted for ADAM including me. Anyway, I have decided not to donate Apple for iPad. Keep going.

  150. Good reply. I guess you really under estimated the demand for PQ. One of the things that set Adam apart from other tablets is the PQ screen. Those who are willing to pre-order probably don’t mind the price difference.
    Will there be another round of pre-order, especially after the in-depth video on Dec 18?

  151. …. stay away for Vaporware dude….why are you wasting your time around here…..or wait till I sell my second hand Adam to Buy newer versions of Adam 😉

  152. not a cellphone camera – setup a 1080p consumer cam on a tripod and hit record. one guy works the camera, the other works the device. Seriously, this is not rocket science.

    what I also don’t understand is why all of you are so defensive on a device you’ve never even seen or had in your hands? I am not an Apple fan btw, I just want to know what I’m buying and right now it’s all “mysterious”. I am not willing to risk my money on mysterious.

  154. That’s a very good idea. Rohan, you should honor your words and give the orphans a second chance to be one of the first. Otherwise they might be at the losing end once again if the production capacity is up in January but many more thousands order b/c of the CES event.

  155. Rohan, as I wrote in “Instrospection”, I am disappointed that I was not able to be part of the first wave of purchases as I didn’t get an equal chance as the rest. I felt and still do, that I am not part of this family. I also stated that I am a fervent supporter of Notion Ink in Miami, Florida, USA. I have friends waiting to see what all of it looks like when I buy the first one. I have mostly spoken to them about the Pixel QI feature on the Adam.

    Again, my disappointment stemmed from not being able to get an equal chance to buy the Adam that I so badly wanted. That disappointment will pass and my wanting to get an Adam will be stronger. Equally, my support will not waver in any way shape or form. I will adjust to not having the first wave of Adams and hope that when the next wave comes out, you again, give “your cyber family” a shot at it, and those like me who didn’t get in on the first wave, will be able to do so on the second wave.

    I can’t offer any constructive criticism in regard to the buying process, but I can tell you that if you allow folks like “Android Police” to run with stories and not respond, it will make their claims very “true” to the eyes of “outsiders”. My suggestion is not to go to Android Police and respond to them, but go to other online publications, such as Engadget to give your side of the story. Also, you have a big following on Facebook, believe it or not, but you folks have not looked at that page in a while. In fact, many of the folks there found themselves slighted as not part of the family, even though they have been reading and commenting there for a while. Update it, and pay attention to it. Facebook is a great marketing tool if used right. Don’t slight it just because of you happen to have this Blog. In fact, write down links to the blog so that folks can be re-directed from there…You have free marketing tools and weapons at your disposal, utilize them wisely….

    I ask you to please let us know when the Adam with Pixel Qi is back in stock so that we don’t miss out on the best that it has to offer….

  156. I think he means that until CES they will continue to keep us in the dark to have a better surprise unveiling at CES…

  158. Do you think you can setup an alert function on the sold out PQs? this way the people that want them can be notified when they become available again?

  160. A question for every snippet, a comment on each one too.
    @Rohan and whole NI Team

    -> I can say by experience that the CCavenue gateway is really a good one in INDIA, but did were u guys sure about its compatibility in other countries too? i mean i hope u guys must have done some sort of dry run with it from countries u expect high demand, haven’t you? i know its moot to cry over spilt milk, but still important questions i think , nonetheless. Also i think now is the time to become compatible with each country and all the payment options, paypal. mastercard, visa et al.

    -> well the demand was quite evident i thought, when u were getting constantly high numbers of blog hits and comments, and the camaraderie between the commenters was not just read, but felt too. We still are a family, though like all the families we have some qualms with NI, love u nonetheless! I would have thought u guys wud have stacked up on PixelQi version more, as Adam is the first in its class!! ANd u referred to apple selling 100k, meaning 100k PixelQi sold out? If yes , that is huge. Even if no, the fact that u had to put up the “Sold Out” Sign hours into preorder is still bloody good.

    -> yes i know u guys were pretty darn stubborn abt not letting a whole lot of things not get away from ur chest. U held onto that baby too long. What would have been awesome was that u guys cud have put up just one hands on video before preorder, and i can assure you, ur LCDs would have had the sign put up as the pixel qis. Though i know u dint know u were being directly compared to batman about being mysterious and stealthy about a whole lot of things, still i would say it does not take a rocket scientist to see it from the way people commented in last two days. U were on a flight, we know that. I think its time u started to share your PR responsibility with someone else too. We dont doubt ur abilities or heart rohan, its the human (or superhuman in ur case 🙂 ) limitations we are more worried about. U cant work 24×7, and even if u do, u cant just be doing PR, u being the CEO have hell lot of responsibilities.

    -> last one, before u sleep off, lol, i know this is a big reply. Anyway, involving us was i think the biggest factor which worked for the ADAM. Its been sold out for preorder with just pictures and tidbits because we were involved in decisions. I know some decisions could have been better, some could have been executed more professionally , but everyone got a little carried away with this family feeling. This one is allowed. 😛 … We are here, because u allowed us to be here. Thank You!

    OK enough now. I am sure i have cured insomnia once and for all. If u got through all of this, Well COngratulations!! lol… ANyway ROhan Wishing u guys all the best. Trying my best to let u know what i think we (as a family) felt about the whole of episode.

    RESPECT!!!!!

  161. I am sticking with you. I had a brief moment of thinking about buying a Viewsonic G tab and rooting and completely shredding it. I have decided that I must continue to have patience and hold out for quality. It is a definite exercise in restraint. Good Luck at CES and beyond. There are many who are still routing for you… Slightly annoyed yes, ever hopeful…Yes….

  163. Yes a FAQ section is badly needed.

    A lot has been clarified via comments and emails like access to android market, internal storage, issues with mastercard and so on; all of these and more need to be on a FAQ page on the website so people can find it faster.

  165. Guys i hope now we can be calm for few more days. Let him prepare for CES and i know Rohan will do it right.
    As your goal is to make Notion Ink best in its customer relations, i would like to share some knowledge..

    How to Provide Great Customer Service:-

    The telephone is a customer’s lifeline to a business. Always answer calls within three rings. Employees should be diving for the phone if they hear a third ring. Never keep customers on hold longer than 30 seconds without music or automated messages. The more time a customer spends on hold the less important they feel.
    If possible, respond to all emails, faxes and letters in 12 hours or less. If the issue is complicated, acknowledge the correspondence immediately, then explain that someone is working to resolve the problem as quickly as possible. Always keep customers in the loop

    Improve Customer Relations:
    Employees should greet all customers, especially while attending to another customer. Most people won’t mind waiting if their presence is acknowledged. However, if customers feel unimportant or like an intruder, they will think twice about returning.
    Encourage customer feedback. With each order, include a prepaid postcard that allows customers to suggest improvements in complete anonymity. Smart business owners and customer service managers use this information to constantly improve their business.

    How to Handle Customer Complaints:
    What is a customer’s lifetime patronage worth? It hardly seems worth risking thousands of dollars in future sales over a $20 complaint. Do not argue over petty issues.
    The customer is almost always right. Business owners should not put up with abusive or manipulative customers. If a certain customers prove to be a consistent problem and their business is not worth the hassle, politely suggest that a competitor may be better able to meet their specific needs.

    Study Customer Demand:
    Customers frequently complain that they cannot find desired merchandise in big box stores. Pretend to be the customer. Is the store laid out intuitively? Are prices, product descriptions and departments clearly labeled? Are there employees available to direct and assist?
    Often, paying customers are asked if they’ve found everything they wanted, but what about those customers who leave without a purchase? Ask them what they were looking for and, if necessary, why they needed it. If there is strong demand, consider stocking the item to increase customer satisfaction.

    Increase Customer Loyalty:
    Every salesperson knows that it’s much easier to keep a customer than to find a new one. How does the business encourage customer loyalty? Would customers prefer frequent shopper discounts and coupons over a chance to win monthly prizes? Does the business offer volume incentives? How about sending marketing promotions to the top 10, 50 or 100 clients? These little extras keep a business on customers’ radar and make it difficult for them to leave.

    Enhance Customer Service Training:
    All employees are company ambassadors. Often, owners of medium to large businesses have little direct contact with customers. If a customer encounters an unfriendly or unhygienic employee, that experience can negatively affect the customer’s perception of the entire company forever.
    Enforce a dress code. Clothes should be neat, clean and work appropriate. Shirts should be tucked in, hair should be combed and beards trimmed or shaved. Discourage employee banter. It is very uncomfortable and completely inappropriate for customers to overhear employees discussing their personal lives, or even worse, the company.
    No matter how often a business’ customer service has impressed in the past, customers will always remember when they were offended or treated poorly. Furthermore, they’ll tell their friends and family. One bad experience can ruin a company’s reputation.
    If employees do not take pride in the business, customers assume that the owner doesn’t either. Apathetic employees are the cancer of businesses and need to be identified and eliminated as quickly as possible.

    Maintain Customer Satisfaction:
    Imagine two similar businesses; one has light bulbs burned out, stains and trash on the floor, merchandise in disarray and equipment out of order. The other is pristine by comparison – clean, organized and well lit. Repair maintenance issues immediately to make shopping in the store a pleasurable experience.
    Business is competitive and customers fickle. Always provide a variety of incentives and quality service to keep customers coming back.

    Best wishes

    Biswajit.

  166. Well greg according to me It meant that he will spent all his energy for a spectacular presentation at CES with every fine detail about adam . I really hope I am wrong and it means the other way as suggested by Jai and Sowmya 🙂

  167. it would be nice if NI started an orderly que for the Pixel QI variant. take down pre orders now and at least as stock comes in the could be allocated to the people next in line….. instead we have the hedge our bets and the scramble each time them come back online from being sold out!

  168. Actually whatever roebeet saying is correct, as a consume its his right to know all the details before spending the money.

    But, on the other hand, since this is a startup for Notion Ink, I would also say that let them have some time to settled down

  169. Kudoos for the NI team. It’s a blast that it wasn’t even possible anymore to order a PQ version the moment it was released, but a bit disappointing too.

    I hope that in the near future there will be the possibility to (pre)order again even if the machines are not on stock, simply with an indication of delivery lead time…

  170. It would be nice if you made the “Order” url available on this blog. I only found it through a third party blog. It was frustrating to have reached the end of the 6 hour family (those that commented) period and not know where to go to place a pre order

  171. i am only talking sense…
    wont u complain if the video is bad ! there will be another huge ruckus.. Video is one of the best ways he can demonstrate the usage of real ADAM.. and that’s what many of us here want to see! So let him come out with the best video when he does … Specs listed on paper is not gonna convince many as people have already said that loud…
    but yes let him make it happen soon…

  172. Thank you very much for listening to our suggestions and opinions constantly, this is one of the reasons why it still remains a “mystery company” 😉 you have so many people who supported you.

    Many people are tired of multinational companies that don’t listen to what people want and only develops marketing campaigns to impose the vision of the company and to convince the people who also want the same thing.

    So if a new company emerges and his vision is to create products based on what people want and change things that people demand … our obligation is to support this new company.

  173. And that cannot be Photoshopped? What other conspiracy theory might apply here. Why don’t you go over to Mary Lou Jepsen’s blog at Pixel Qi and take a look? Perhaps she is in on this international conspiracy too?

  174. I don’t think they want a simple video, although I do. They probably want a commercial, if you know what I mean. And seeing how the Pixel Qi is out-of-stock, they certainly have the time to get it done.

    Oh yea, Rohan said the 18th is when we see the video.

  178. Rohan I think that one of the thinks that you really did well is build up an anticipation. Then when it reached its peaking point you delivered, but fell short.

    A company like Apple is well established and has no need to do all this. They are a trusted company, people will buy new devices from them even if hardly any intel is given forehand. NI on the other hand is completely new and the part where you fell short is not delivering a video of a real working example and testing the pre-order. Plus you were way late with the necessary “need to know” information, such as the shipping, costs and things like that. You’ve added those after giving the green light for pre-order.

    Ok so you know all this now and we’re beyond it. If you want to keep so involved with your customers I have to warn you that you’ve going to fail to deliver time and time again. Some of us already pointed out, you’re dealing with a wide variety of people on a global level. Some of us are extremely demanding and very specific. You cannot expect to get everything right, not even if you have all the experience in the world. Apple also fail their customers time and time again, every company does. I suggest that you’ll accept that first and then we can move on.

    So you are in this game to last and change it? You’re going to have a harder time then anyone then. Keeping involved with your audience needs a decisive plan of approach. Think along the lines of being completely transparent, but only when you can since you have to keep legal issues in mind and every company needs secrecy. Or you can simply give the people a need to know basis. Either way, you’re going to have to put the company on numbero uno, before you can even deliver to the customer. If you don’t do this you’ll commit suicide, Apple, Microsoft, any company will eat you.

    I think you have to re-consider your approach. It was very naive (focused on the emotional side of your customers), immature (common sense was hard to find) and utopic. It is wonderful the way that you managed to play the emotional side of the customers, but now you have to add to that the common sense that any person needs to be able to sustain in this harsh world.

    Common sense as in giving us the necessary details on time. Legal, shipping, costs, evidence, anything so that you company doesn’t come across like a scam (which it now did unintendedly) and is considered a serious player not only by your customers but also by those in the journalistic world and especially your competitors. You are here to make a statement, that needs both your heart as well as your head combined into one neat package.

    I saw a lot of myself in all of your writing and your approach. I love the way you are doing things, but you have to see the pits that you are going to fall in. With much love as always, this little warning. Listen to your legal team and investors. They are thinking with their head, you are feeling with your heart.

    Unite your company and you’ll win over your customers and then you can change the game.

    Wouter

  182. but what if you travelling in between the US and Europe… I don’t think I’m the only one…
    But I do agree on your first point, that’s life everyone does things wrong, most important part is to learn from it and rohan is ready to do so which is good and gives me hope 🙂

  184. I’ve been following the Adam for a long time and was looking forward to using it for school. Upon hearing it had a digitizer I was overjoyed and made the decision this is what I wanted for Christmas (despite the fact that I won’t be getting it till after, but that’s no big deal…I have patience).

    My question, mostly for the followers, is whether I should get the LCD screen or the PQ. As of now, I don’t have enough money for the PQ screen, so I would have to wait. Would having an lcd screen take away from the overall Adam?

  185. Short agreements

    I am all for short agreements. I want to know within a couple of minutes what I agree to, rather than seeing a large file which I probably won’t even bother reading until I have to and then find out that I have been screwed. If the agreements are short I know that the other party isn’t trying to hide anything from me by putting it on page 76.

  186. @Greg, details about internal storage has already been clarified via an email response from Notion Ink — the reply has been posted by some commenter (cannot remember who) in one of the posts. i.e Adam will have only 8GB of internal storage and is expandable via use of sd cards and/or external usb storage devices.

  188. Rohan

    i just want to leave you with this small comment right now, when i have time later i’ll elaborate.

    your doing a great job with everything so far, especially listening to your customers. there are key reasons why i stay so loyal to notion ink, that i will explain later. as of right now i just say keep up what your doing.

    until later.

  189. I also believe the same…thats why Rohan is asking for 10 days..
    He would have posted pics if he wanted to (or may be to be precise allowed to).

  191. Well, I realize you at Notion Ink are re-evaluating everything. I do hope you do not decide to either shut down this blog or stop interacting with folks here. I do realize this is a very keen double-edged sword. But I think you can make it work to mutual advantage. If, however, you are better served by being more economical with the information you release, that is entirely your prerogative and I, for one, will understand.

  194. Hi Rohan,

    I think the pre-order debacle might be God-sent in one way. That has made you aware of the loopholes, your weakness, and a good lesson of what could go wrong and how. I am glad to see that you are taking in the criticisms in a positive way and am sure NI will emerge stronger from this.

    Best Wishes,

    Arun

  195. will Adam be available in actual stores as well (once it launches), or only from your website?

  196. I’d be interested to see some number about how many units were actually preordered. I managed to snag my pixel qi-wifi the night of, woke up the next morning and everything was sold out for Qi!

  197. Rohan, congratulations on the successful comercial launching of NotionInk. The most difficult part is behind you and from now on you will hopefully be dealing with nown factors. I rec’d and try to process my order for the pixelq with wifi but ran into the mastercard obstacle. Of course I knew that I had smalll window before it sold out so you can imagine my frustration. By now I am adjusting to the act of waiting but pls give us some idea of how long before this version is or will be available. I hold you in the utmost regard and admiration, you have amaizing abilities. I am also interested in the next generation so any info would be great. Best and warmest regards.

  198. Congrats Leon! Maybe you can let us know when you receive yours and what it is like.

  200. Thanks Rohan for continuous updates and listening to the community.

    Eagerly waiting to hear more details from you soon, particularly on the memory size. You can keep the mystery feature remain mystery until CES though, I won’t mind 🙂

    Best of luck!

  202. hey…..nice post rohan…..alll the best for the video…it should rock the world…….waiting with lot of anxiety

  203. “My next goal is to make Notion Ink best in its customer relations and whole of my energy will go into making this happen”

    If you do as for creating adam it will go smooth … and i hope i will have reply to my email … and my adam in 6 weeks …

    Next question … is there anybody that can confirmed onboard flash storage ? 8 GB ? 16 GB ?

    Next question … back touchpad isn’t mentionned in tech spec is it normal ?

  205. Keep up the good work guys. It takes a lot of guts and brains to build a device and bring it to the world. There will always be idiots out talking smack and mistakes will always be made but in the end everything will turn out ok.

    Andy Smith (Admin) notioninkhacks.com

  206. afaik, adam will run on a android kernel, and the genesis sdk will be released to developers.

  207. Your interpretation seems a plausible one. In fact I can wait till CES to more about adam, in the meanwhile more information about Notion Ink as company would increase the confidence level on the company and help to silence some of the skeptics.

    Unfortunately these skeptics are “manufacturing” lot of rumors due to lack of information and that can be very damaging to a start up like Notion Ink.

  208. Even then Apple demo’s their products before putting them out to market. NOBODY bought an iPhone or iPad blind. Each was showcased well before sales started!

  209. In the confirmation mail they clearly state that they will send through the version compatible with the land of residence. No quad-band version, I am afraid.

  210. Rohan i am not trying to be negative but if you can not meet the preorders people are wanting on here,What are you going to launch at CES when you will have no stock for people to order.

  211. i just can only laugh at your post. so you are saying you don’t believe Rohan when he said those pictures are real. There the matter ends, there is no point in asking someone whom you don’t believe to do something. I believe you have seen a lot of Adam Renders with UI, so you think one cannot photoshop and put those renders in some one hands. i think at this stage even if you see a picture of adam in some one hands you are not ready to believe it is true.

  212. i’m happy to report i got an email from NI confirming my pre-order. I was a little worried that all i had heard from was CCave, the day before. Now i’m quite a bit more relaxed. The more I think about what Rohan and the rest of the team at NI must be going through, the more amazed I am with the progress that has been made since CES 2010.

    I’m unhappy that the tech blogs and review sites that normally help me make decisions have give NI a cold shoulder. I hope the Marketing team at NI will get into gear very soon and start getting this device on every tech bloggers desk. That will help beat back all the guys who say that this is a techy take on a nigerian prince scam.

    Most of all I hope my pre-order shows up soon, and is exactly what I ordered. If there is going to be alot of baiting and switching going on this company will be extinct by the end of february.

    On the other hand if you bring this product out the way you’ve promised, you’re on track to being the next Apple.

  214. Yes, to a great article with title ““Ten Reasons Why the Adam Could Knock Other Tablets Off the Shelf”” at tech2.in.com india topstuff tablets-laptops ten-reasons-why-the-adam-could-knock-other-tablets-off-the-shelf 179472 0.

    Is that the problem? Do links need a special permission?

  215. Hi Andy, I like the way you think. I will be a frequent visitor to Notioninkhacks.com in the future, when I am able to purchase mine…

  217. There is no doubt about the policy problem and some other problems already plenty times mentioned. But about the video I still wonder why people ask for it at a PRE- order stage. If I PRE- order a house than I have some advantages regarding the price, but I also take some risks, because the house isn’t build then and I only saw plans. So comparing with adam, if the important specs are put down without raising questions I think there is nothing wrong about the PRE- order situation. At the end you have the advantage of owning one of the first ADAMs and if you save it well you might be able to make an awesome deal someday like this here

    -http://www.christies.com/features/apple-1-personal-computer-1089-1.aspx

    😉

  218. That’s just rediculous. Any credit card company can deny a transaction that is outside of the norm. All it takes is a 1 minute call and it gets straightened out. You can’t blame that on notion ink. How often do you charge things to companies in India? I’d deny it too if I were the CC company.

  219. Hi. Some comments as requested.

    1. Build up was perfect. Lots of anticipation.
    2. Need to explain on website the simple things like what the specific specs are and terms of pre-order. Allay people’s fears
    3. Teaser video would have been fine. Something like “hi. My name is Rohan S and this is Adam. It works. It is coming. Order yours now. We have demo units going to x,y,z blogs etc. Watch for their reviews. Ordering starts at x time on x date. Thanks”
    4. I have taken the bet that you will deliver me a working product that lives up ri it’s name and reputation. If you repay my faithfulness and those of us who trust you, word of mouth will sell Adam for you. For example about 100 people per week see me. They will all know about Adam whether good or bad!
    5. Get your systems in place! Everything should have a tried and tested procedure

    I an looking forward to getting mine soon!

    Thanks guys!!

  220. hey rohan i m also a silent follower…i use to check this blog on hourly basis..anyway dont wrry bout last 2 days…its just gone…hey u have a great revolutionary product…we have faith in that…jst waiting for the day when ADAM will be No 1 tablet in the world…..

    thaks

    Rajiv

  221. yeah. i agree you shouldn’t have released the pre-orders now, but just informed that you will announce product at CES. Now i guess you will have to give away much of the information, thus reducing impact at CES’11. You will be awesome in the long run, and people will likely forget this a few years from now. But you need to promise a much much stronger customer service now and i believe you understand the same. Good luck.

  222. is it so much more expensive? Can anyone tell me what the price difference would be?

  223. It is because of how this blog is managed that purchasing the ADAM even with all of the concerns was an easy decision. Thank you Mr. Shravan for doing your best to ease all of those who don’t feel the same as I do. Let Rohan’s quick response be comfort for those who are concerned about customer service. Anytime in which one of the owners of a company that is trying to make their product available to 7 billion people and still finds time to respond on a blog, that is a company you should invest in.

  224. Personaly i did not much care about this problems and preorder thing.. Just make quality and good product (Adam) and make good later support and apps. Thats what i want to.

    🙂

  225. Thanks Roman! I think we all just need to practice our patience leading up to CES. I for one don’t expect ALL the answers in a post or faq page today…these things will unfold as soon as possible I imagine. Thanks again.

  226. @ Mistry: yep..his focus must be on Adam as well as NOTION INK as a brand..scam word is not good to hear for any start up company…

  227. Thanks for the update Rohan.

    I could care less about being “first”..I just want a great device in my handswhen it is ready.. Please take your time, do it right. The price point and features of the ADAM makes it worth the wait.

    oh. yeah..no Video/review = No purchase…that is all.

  228. i have put my laptop,tablet,netbook,cellphone,gps,mp3player,ereader purchases on hold from last year since i started following NI.
    but just couldn’t made it to QI 3G version.
    when are you restocking man?

  229. Take a breather and let things sink in.
    Come out blazing and set things right.
    You’ve already started the cleanup and we appreciate that.

  230. NI seems to have had its fare share of issues from parts suppliers, first with the delay in Tegra 2 production and now with PQ.

    Hope there are no more such surprises. Because ultimately even if the issues are with parts suppliers, people will only blame NI for any delays.

  231. Thanks for this post. Still, I can’t fail to notice that these guys seem to work 7 days a week! They are having looong meetings on a Saturday! OK, it’s a start-up and it’s just a day after a messy pre-order action, but still! It must be the adrenaline and huge drive which keep them going!
    Keep it up!

  233. Rohan, I think you need to rebuild confidence of the ones who followed and supported Notion Ink in the last months. I’m not talking about the many childish people, but the ones still listening and waiting for some legitimate answers. Playing the mystery game is fine when the product in in design phase, but now you are going the a different stage where NI needs to convince that they are a business, not only a bunch of people with neat ideas.

    Being a start-up does not sets you apart from your rivals when it comes to business. You are going after the major players (Apple, RIM, Samsungs, HP, etc.) and you not only need to compete on the engineering front, but also in the business front. In this second phase, you need to convince a new horde of potential customers.

    NI is on the map now and some adventurous customers might come to your site to see what you have to offer. They want to see it! Not that much people (outside gadget enthusiasts) are going to get to you on their own (without some form of publicity) so don’t tease them, there not that kind of customers.

    Even NI followers need something to prove they are not part of a big scam. If you ask for money now, you got to show what they are buying. RIM’s Playbook has plenty of demo videos even if it’s not out before a long time. Adam is a bunch of screenshots and photos of a dead cold device. We want to see it live.

    I know you want to keep it until the CES, but my advice is to reduce the mystery factor (I don’t talk about the mystery feature). I’m referring to these blog posts. You need to be clearer from now on. I think many people expected the pre-ordering start of December to allow receiving the device for the Christmas time-frame. We learned at Engadget that shipping would start Jan. 6. It should have been mentioned before the pre-order mania.

    Here is an example of what I mean by clearer. You mentioned the Android 2.3 in the Fiat LUX post. It’s not clear (to me at least) if it means Adam will comes with Android 2.3 + Custom modifications OR if Android 2.3 would be an after-initial-release upgrade OR that you wanted to mention that NI’s customizations already brought these features to Adam. This whole software aspect is blurry… what about the Android Market? The Software and Genesis section on the site still need to be updated. That leaves a new visitor the impression that the product is not there yet.

    Finally, you said in the last post: “You will see the complete document [policies] reflected on the website in couple of hours from now.” I still can’t find it.

    Well, all that said, I appreciate all you guys are doing and wish a lot of success to NI!

  237. Thank you for your post, Rohan.

    As for the releasing more information, I don’t know whether it’s all up to Rohan. Is it?
    I’m wondering he was trying to meet the needs/demands of the both sides-we as customers or customers-to-be and the investors.

    As for those who missed out the opportunities to pre-order because of the last minute payment option limitation (Master Card) and the server overload, it’s an idea to give them a 2nd chance, if it’s possible.

    I’m looking forward to the video on Dec. 18, CES2011 and, yes, a shipment.

  238. Rohan’s silence on much needed simple questions like internal memory, etc. is the cause for the speculation. Please Rohan please try to make the specs clear before providing anything else.

  239. Same here, I hope NotionInk will set up a subscription service detailing stock changes (when they are taking more orders, or sell out again) for those interested.

  240. Rohan,

    Glad to see that sales are exceeding expectations!

    Thanks for sharing, I look forward to seeing how Notion Ink grows and matures as a company.

    Five things I will be looking at after launch:
    1. Your tech support- online and/or over the phone
    2. How quickly you update to correct any bugs + improve software
    3. Your advertising + communication with tech blogs and more traditional media outlets to encourage accurate reporting
    4. Transparency about any problems or issues that come up (delays, bugs)
    5. Success- sales and apps

    Best of luck!

    -ptf237

  241. I hope that you’ll have really detailed presentation at CES2011. REALLY DETAILED.
    Adams need to be send to reviews and tests, so that people can see, what product you have.

    Based on preorders you saw where main problems are:
    1. making more options for payment (paypal, maybe also direct bank transfer).
    2. low stock of PQ screens. I don’t know if PixelQI is having so low production or you simply didn’t ordered enough, but this must be corrected till CES2011. If customers will have to wait for adam for couple of months or if PQ versions will be always soldout, they will start buying other tablets.
    3. And you really have to be sure that you covered all legal things with terms of sales etc, especially because you are selling to foreign countries, otherwise you can get into many very serious troubles also in this area.

    I really wish you all at Notionink that you succeed, that you become well known and respected international company and that you not to stop your direct communicaton with all of us.

  242. Comments with Links must be examined.

    Just write without “http”.

    Link: tech2.in.com/india/topstuff/tablets-laptops/ten-reasons-why-the-adam-could-knock-other-tablets-off-the-shelf/179472/0

  243. I have a very simple question.. i think a tablet only really as good as the apps available for it.. the rest is only one feature here, one feature there..

    is the android market available ?

  245. Ok, thank you for posting. It teally does comfort most of us. You still haven’t apologized though 🙂 This post is meaningless really. Your basically telling us what we already knew. Glad to hear you are supposedly working to correct tour customer relations though. And, details revealed before CES!? WHAT A CONCEPT! Still holding on to a shred of hope here.

  246. “Involving everyone in the process of creation has its benefits and losses. No concrete decision made here…”

    Based on the above, I think Rohan will hold on the post until decision is reached by the Board meeting, since the post is he major way to get everyone involved.

    Some questions will be directly answered thru customer service now as Thor suggested.

    “Warm thanks for those who still support, apologies to those who felt disappointed. But as of now seeking more strength.”

    He likes to thank and apologize, but now his mood is “seeking more strength”…

  248. I have a very simple question.. i think a tablet *IS* only really as good as the apps available for it.. the rest is only one feature here, one feature there..

    is the android market available ?

  249. there are still a load of people who were/are in the “family” and didn’t get an email…or haven’t yet. At least you weren’t expecting an email…

  250. @Rohan

    Thanks for sharing your views.

    1. You need to have a fixed base price in the currency of the country where your accounts will be kept and where the company is registered. You may be paying USD to the China based ODM but that doesn’t mean that you have to collect USD from buyer.

    2. The import duty and sales tax stuff has to be clarified. Is sales tax applicable to something that I import directly, say from Amazon, USA? So, why not Notion Ink register a subsidiary in China and do the billing and shipping from there?

    3. You said: “…week-end special (had it ready last week by the way)…”. Post it already, please!

    4. You said: “…Till CES we will spend our energy in the same…”. If you remember, some posts back, many people were confused with this use of “the same”. So, what are we going to get exactly – more revealing info in the next few days or wait till CES?

    5. Customer relations will be smoother if there is all round clarity. Let’s stop the mystery games and riddles. You could have them, but how about keeping it in the blog and moving much of the general discussion and customer issues to a forum? It takes under an hour to setup a forum. And no, a friends forum or a fans forum will not do! All want a company forum.

    6. It’s time you staffed the support departments with dedicated personnel.

    Best wishes as always 🙂

  251. I have always believed that those cyber publications that give the cold shoulder, are publications that are not exactly “in the up and up”. I have always followed sites like Cnet for the customer reviews, not their own Editor’s reviews.

    These types of publications and tech blogs have “ulterior motives” in their writings. You can read anything you want into that, but I think that the best thing for Rohan and Co would be to kick butt at CES 2011 where they will “officially” unveil the Adam. That’s where they will have their moment to shine…not now, not tomorrow.

    Disappointed or not, I consider this launch nothing but a test, a market study that will allow them to make necessary changes before the Adam is officially launched. That’s the way everything is done. Even in parks like Universal Studios Florida, where they opened up Islands of Adventure, those folks tested their market for about a month before they opened up the park “officially” after having fixed all the kinks and issues that accompany such an undertaking. This launch was exactly the same thing. The only difference is that Notion Ink was actually listening to the folks here and working closely with folks like us to launch this device. We, whether we got in on the purchase or not, were able to help launch the Adam, Notion Ink…

    Anything we say or do here will be read, I have no doubts about it, and will be used to improve the official launch at CES. I am not of the opinion that we should have videos and information prior to CES. I say, leave the Adam to the imagination of the folks that will be at CES. Make those folks sweat a bit. Heck, I and may even go, just to be there and be part of the launch. I am excited…

  252. I will only buy the PQ version.

    I waited so long now (since last CES), that I can wait some more…

    BTW: Thanks for openess! IMHO thats a milestone in history of the global marked.

  253. Here again my post with a “correct” link:

    Has anybody seen this great article “Ten Reasons Why the Adam Could Knock Other Tablets Off the Shelf” about adam?

    You find it at tech2.in.com/india/topstuff/tablets-laptops/ten-reasons-why-the-adam-could-knock-other-tablets-off-the-shelf/179472/0

    By the way: I didn’t get a preorder email and the next day Pixel QI was sold out. So I have to wait til it’s available in Germany. On the other hand I can forget all these misgivings about shipping costs, warranty and reshipment issues.

  254. in an earlier comment (excerpt from mail from rohan) I read that the android marketplace will be available ..

  256. Actually, I was, but then again, I understand that this is a test launch. I will definitely be ready for the official launch….

  257. There is way to much speculation. There are too many extremes of blind faith and pure speculation. Notion ink will clear up these issues in the coming weeks and until then i will not preorder. Patience is of virtue and when all the dust settles and the adam is what we all hoped for then we can all rejoice.

  258. Good questions! The storage capacity was not defined although it makes a huge difference for some. 8GB is a little small for a device as powerful as the Adam. Want to put some movies? You better have a good external storage unless you are ready to erase all that music! Good thing it’s included, but still. My personal taste would be 16GB minimum.

    The trackpad was mentioned in a old video and until this short mention in the recent post I was under the impression it had disappeared.

    I hope to hear about this soon and to see the trackpad in action on Dec. 18th.

  259. @Mistry
    Although knowing more about the adam would be preferred, introducing the NI members would be nice to show that its not just Rohan working in the office

  261. I guess it’s a good idea to start the application process. But in the meantime why can’t the financial transactions be handled by someone who already has MasterCard approval? You know, like PayPal? PayPal has all the major credit cards and ways to pay even if you don’t have a credit card! They also have a great reputation refunding fraudulent purchases (though most credit cards are good about this too) that would help ease peoples minds as they went into this blind. Tell me if I’ve missed something important, but this seems like a multi-bird-killing stone to me.

  262. @Rohan: Please give us more info about the Pixel Qi vs backlit LCD panels, regarding indoor use. I see everyone is waiting for the Pixel Qi models which are sold out. For some of us who will use the Adam mainly indoor or while traveling, the backlit LCD panels might do just fine. I’m curious about color fidelity and saturation. In normal indoor lighting conditions, without any light hitting the panels directly, which one gives a better picture? Or is there any difference at all? I guess it would be good to include this in some sort of FAQ.

  263. I am one of the disappointed people. But I am glad to see that you could sell out a good product within hours of pre-order. Adam is all good, but the PixelQi part of it makes it stand apart from the rest (at the moment). There is no way I am ordering a non-pixel Qi screen tablet. I have lived without a table so long and can live without one a bit longer. I do not know whether pixelQi sold out quicker more due to limited quantity or higher popularity (you have that data).

    No matter how you explain the shipping, $50 is just too high an overhead for it. I’d rather wait for notionink to appoint some US reseller. Why not just take a container load of adams, ship to europe, NA and India and use cheaper local carriers from there? I am not a logistics expert. I might be wrong. But on the other hand, you have managed to sell out a product with a $50 shipping charge. I would not have bought it even if it had not sold out.

    I think you guys have a nice blog with a lot of people interacting with you and you are able to get first hand feedback of your customer’s sentiments. You should have a survey on your blog some time soon asking people of factors that influenced their purchasing decisions. I am okay with the price of the (PixelQi +WiFi) model, but not the shipping. And where is the $25 discount for students?

    Notionink has managed to sell out a product for the current production volume at the current price. If you had more products available, how much would you guys be able to sell for the current pricing & policy? Would tweaking the pricing (shipping) & policy (resellers?) improve your sales volume significant enough to warrant such a change?

    Warm regards,
    Bharath Bhushan Lohray.

  265. I Know the Notion ink Adam will be a revolutionary product. The only problem that you guys and the community must overcome will be, producing thousands or Millions of Apps that par with Apples. This is going to be a nightmarish game of catchup.

    “Go beyond the impossible and kick reason to the curb!”

  266. ++
    7. a dedicated customer call line/live chat box atleast for a few days before and after orders placed, so that people can get their queries answered immediately

    8. As already suggested in the previous blog, A faq section so that people don’t contact u for all basic queries

    9. A native english writer who can polish ur website.

  267. Be patient. No-one is twisting your arm to buy it before you’ve seen it in all it’s glory. What difference will a week make?

  268. Rohan,

    I’m not sure how many people really “Congratulated you” as they got too busy wearing critic’s hats. Here you go – “Hearty Congratulations to you and your team”. Not many CEOs have a heart for admitting what really went wrong. CEO of TOyota took about a month to admit in public his cars had issues with acceleration. Because of that alone, they lost my business. But look at some of the newsletters to his investors by Warren Buffett, and you know what transparency is all about. But you are doing that. So congratulations. If you just walk the talk, you, my friend, will be somewhere up there one day.

    Having said that, here are my two cents worth.
    1) Dont be too harsh on yourself for not revealing about the product. You have done it more than others by revealing a lot about engineering aspects. It was exciting for geeks and fanatics here. But world out there didnt follow those. they care much about the end result and not the specifics of what went inside. So if you want better results, share more about the end result (final video, ease of use, etc). That in my opinion is more appealing to masses.
    2) Media makes a big difference. We also know that’s the sad truth. So see how you can keep them in good books. I hate them, but as a businessman/entrepreneur, you have to do what you have to do. Look @ engadget for example, their headline sets the tone for the entire post and their conclusion in first two sentence, something like “Company ABC finally released something you wont ever buy..” So what are the chances, I, as a follower of their blog will even think of buying it? Its sad… but true.
    3) specifications page neeeds to be revamped with some advantages/benefits and explanations for each point. That will shut a lot of critics.
    4) Finally, like everyone has already pointed out,addressing CR & PR issues.

    Great job Rohan. Sadly I couldnt be one fo the first ones to pre-order. I’ll have to wait for availability of PQ. But waiting for the day I will get to praise the device firsthand. Good luck.

    Srini.

  269. Sowmya, I sure hope so because if not, it’s going to be another disappointment and that might just be the final straw for most. There’s a whole list of unanswered questions like the ones below, but the most important thing they want is to see the product in action. A video !!! All will be forgiven and forgotten … it’s that simple. You show a real product and people will follow or in this case come back. Rohan already stated that they will work on customer relations and improving that … okay that’s fine, but you won’t have many customer unless there is a product on the table. They are a month away, Notion Ink has always talked about transparency, this would be a good time to put everything out there and waiting till CES is a mistake.

    1. Full videos of the product+Ui (at the very least 5-10Minutes)
    2. Battery use chart (seems this has been lost)
    3. Final list of specs like storage capacity confirmation and backside trackpad.
    4. Revised policy for product ordering (reviewed by a layer and everything is spelled correctly!!!)
    5. CES confirmation, will NI be there?
    6. Who is their investor? It’s almost release point. I think they can reveal that now.
    7. Where are patents and FCC at? I remember something near the 20th, but an update would be nice.

    There’s more, but thats just ont he top of my head

  270. What about the agnostics out here??? Faith by its very nature is blind. Facts. Tangible facts are the only truth in life.

  271. Go Rohan!

    You might want to answer the one question pretty much everyone here got on their mind.

    “When am i going to be able to order a pixel qi version?”

    Im getting tired checking this blog everyday to check if something actually happened yet, give us a date and i´ll come back and place my order then.

  272. Paypal is quite expensive (4% or more depending on volume) compared to normal card dealers. This might be why they did not go with they at first.

  274. All the best Rohan, hope you get the bottle neck with PQi sorted out soon! waiting for the pqi to arrive stateside!!

  275. The only thing we can actually take form mistakes is the lesson. I will not say that all the new companies have these problems but yet that it is totally understandable. Keep up with leaning and improving, your true supporters will still be around here, more or less disappointed, more or less frustrated 🙂 Cheers and best of luck.

  276. VERY WELL SAID 🙂

    MESSY PRESENTATION of HIGH STANDARD product is FAR FAR better then

    NICE PRESENTATION of sub-standard work….

    take EXAMPLE of APPLE – THEY LAUNCHED AND SOLD feature less IPAD…. that too just to EARN and be NO. 1 to launch this GADGET…

    HERE in ADAM are getting everything….

    YES I NEED PIXEL Qi only….

  277. You must be joking! Could you tell me name of one company whose customers get full response to each of their doubts and that too from the CEO? Nobody is forcing anyone to buy or pre-order, frankly any company is justified in asking for preorders even without showing a single pic of the product, and you have a right to ignore the offer. Just do that and get out of this place, pronto, you add no value here.

  279. Dont be a cheap ass.
    I think he did the pre-order thing for us.
    ask him for another round.
    but dont try to bargain!!

  280. Good, good. For one, don’t stop on the regular updates. As I recall, you said you were going to do two a week. Don’t forget that.

    Also, does this mean we’ll see something (anything) prior to the 18th? I know you said videos and the like at that time, but the sooner you can negate some fear (no matter how small that fear is), the better.

    You’re taking steps in the right direction, Rohan. 🙂

  282. “Dont have short agreements!……………………nd no one knew, just because they were hidden somewhere in the long sea of texts or mentioned in nth url link.”
    this was precisely my thought when i was reading in some blog which was complaining that u have such a small warranty agreement !
    These sort of agreements and disclaimers are intentionally made eeextraa long so that the end user simply ignores it completely and learns about it only when he has to call to the company after facing problems ! I entirely agree with u in having the agreements in few short and precise lines…its just that u r going against the tide/industry trend of pages and pages of agreements !! :O..ppl will ten to rebuke ur idea, but if u can get on with it u will really change some long standing {anti – consumer } trends !

  283. Rohan,

    Good start to rectifying things. I think there is a gap between how Notion Ink perceives the consumer experience for customers outside of Asia. Customers from UK/USA/Europe have gotten used to a certain modus operandi and this is what they are looking to get from Notion Ink.

    I completely understand why shipping takes so long for e.g. Notion Ink do not know how many orders they might get so how can they order a 100,000 units? If subsquently demand slows then Notion Ink incurs huge losses.

    The main concern from my point of view is for you to ensure is that the customer relations aspect is managed through PR, a FAQ and so on.

    This your blog as company CEO, not a channel for customer to get direct support that should in my opinion have a different medium such as setting up a call center/email handling service which can answer all these questions. Ofcourse this is indeed a good medium to get feedback and judge the general mood of your customer base.

    This blog should handle the long term strategy, give an insight in to your day and thoughts.

    Shakeelc

    Keep up the good work, I have never doubted you or NI and fiercely defend NI when I can you are doing a great Job and there is a steep learning curve to any business let alone what you have managed to build.

  285. I think we have been spoiled that we only recognize Rohan (the CEO)’s voice. Even now NI trying to change by start rolling out customer interface thru email, we don’t buy what those reps saying, like the 8G default memory and Android Market access. We still wait for Rohan’s saying on it. Well, maybe because if Rohan tells us by the weekend special post, he will tell us why 8G, etc. But if they decide not to invite everybody into the process anymore from now on, in a normal situation, they confirm it is 8g by Rohan or customer rep’s email makes no difference. They have no obligation to tell us why, either you buy or not buy, that is what it is, which they decide to offer.

  287. Well said, Rohan

    I’m still amazed that such a small group of folks has been able to do so much.
    I think that’s sometimes forgotten by the impatient ones out here.

    It’s not as if you’re not also having to learn about marketing .. in addition to creating software, SDK, hardware design, production, logistics, etc.

    It’s a very difficult job finding balance between building anticipation for a game-changing product while not overstating the in-the-works capabilities .. not to mention dealing with the “I want it two yesterdays ago” mentality when people DO “get” the potential.

    Hang in there!
    Jim Moses
    RehabHousecalls

  289. Very nice idea!!! Something like a form that takes email address of people who want to be notified when PQ version becomes available. This will also give NI an idea about the number of people interested in PQ version.

  290. Rohan, I have said this in the past, and I am repeating: GET SOMEONE PROFESSIONAL to put out these communication messages – you will do yourself a favor. You don’t appear to be the person with the skills to do that. I think you are a like-able person, but in the business world that does not count for much.

  291. @Rohan

    The order form is doing Jquery processing to check if the postal codes entered are correct. Similarly for the phone numbers.

    Sadly at this moment the check is incorrect so if you want to order from the Netherlands or Germany (and maybe many more) you are unable to because the order form does not accept your (valid) postal code.

    example:
    Ordering from the Netherlands with postal code 1234AB will say ‘please enter correct postal code’. If you enter 00000 it will accept it, sadly Dutch postal codes are in the 1111AA template so no valid postal code gets accepted.

    My suggestion is to remove the phonenumber and postal code check until you are 1 million percent sure that it actually works for all locations. This looks (and is) unprofessional.

  292. Rohan,

    We all understand that CES is a big media event for you to announce the product officially. We also understand that it would be foolish to reveal the complete product at this blog and forgo a big media event at CES.

    Hence, at this blog please reveal *only* what you think is necessary which will not cause your CES 2011 media event plan to go awry. Please, do not feel compelled to reveal information based on what the folks here are impatient for.

    Since many are prepared to wait until CES 2011, many really don’t care if you don’t post videos of ADAM in action, or show photos of the actual device, or even discuss the notion behind ADAM and NI, but we will be glad to read what ever blog you post.
    After all, all those who have pre-ordered or will be pre-ordering now, will get the device only post CES.

    Our friends here who have put their money where their mouth is and have pre-ordered ADAM, already have sufficient confidence in their purchase based on what they have seen thus far and in their confidence in you to deliver.

    I, for one, would encourage you to focus your energies on CES and making a big splash at CES 2011.

    There is much negative press regarding NI and yourself due to all that has happened in the past few days. The only way to rectify this situation and salvage NI and your reputation is to ensure that CES 2011 is a positive turning point for NI and you. If you fail in this, I’m ‘fraid, there is no going forward as there will be enough bad press and discouragement.

    CES 2011 is just around the corner and this event has been rumored to be a tabletpalooza. So, not only do you have to compete against all the other tablets out there, including from well established brands with deep pockets, but also have to put in the extra effort to rectify the media situation.

    So, focus focus focus and get your act together for CES 2011. We are all standing behind you (not physically yet).

    Whoa…did not mean to post a long comment, but thanks for reading this.

  293. i want to wish you guys the very best and hope you pull out of this on top and the adam gets the recognition and praise it really deserves. i will wait for the second round of orders to pre-order mine, no lcd for me thanks, pixel-qi is the only way to go. best of luck, and i look forward to the future posts and more details, i really want more details.

  294. i understand the rule about one world one price.
    but shipping must be a realistic estimate of the cost incurred.
    i am no expert but you can always have some logistical tricks to put this factor in control.
    this will also make it possible for reducing unnecessary burden on NI.

  295. +1

    faq would be great….as of now the only way to get some information is to read through all the +1000 comments on this blog….which is frankly speaking….a little too tiresome….and to top it off you get more questions than answers 😦

    an official faq would do wonders

  296. One thing very clear over the last week is that the blog is not the correct medium for communication, with the thousands of comments it’s simply impossible to keep up with it.

    Heres my suggestion.

    1. Choose a forum either your own or outside and publicise it better, have a link on every blog post rohan makes AND on the website, the members will end up supporting 90% of questions themselves and you will avoid one hell of a lot of me toos and duplicate questions your staff can then cherry pick the questions that havnt been answered as shown by topic and answer them with Identities indicating they are staff.

    2. FAQ section on site/forum again with link from blog this will avoid even more duplicate questions.

    Many here have been answering others questions but by the time they provide an answer the blog has moved on 100 comments.

    PS if someone has allready suggested this in the last 100 posts im sorry it took time to write.

  297. Rohan. I am excited about the Adam, and even though there were some hiccups in the launch, I’m sure moving forward you will launch with excellence. I’m a project manager @ P&G, where we launch thousands of items a year. So I know its not easy. Happy to talk and brainstorm ideas. Good luck moving forward.

  298. So I went over to PQ website and there blog to find out more about there production restrictions and found this

    “In the very near future: We will be getting to you more information about our new 7″ screen, as well as other new screens sizes for 2011. The difference in these new screens isn’t just size – but all new performance levels.”
    It is posted in their blog dated on november 27. I didnt know how long moderation will take so I took out their link

    Will the adam have the new PQ screens with “new performance levels”? or the same screen from the prototype vids

  299. Rohan,

    This is a good start. Be more open. And like a previous poster suggested, find a team to do your marketing and renaissance.

    I understand your want to manifest your dream your way, but you can’t do it all. You have to let go, and let those who understand the foreign markets work with them.

    A captain cannot be every member of the crew.

    Suggestion: truthfully and honestly address the notable questions that have been asked, specifically those from the tech sites/blogs. You need these people to be your champions.

    * Make full spec sheets available. They don’t have to be pretty, just downloadable pdfs.
    * Explain how and what you are to present to CES. The world already knows about NI and this pre-order fiasco. Thinking that a surprise can happen at CES now is a bit naive. I personally question why NI is not on the CES exhibitor roster.
    * Take a picture/make a short video of you holding an adam with the UI in action and post it in your blog. Let people see that it is real.

    The longer you make people wait, the greater their expectations will be. Please consider this in your plans of action.

    People understand that legal documents (sales, return, and privacy policies, warranty) are long and time consuming to read. Have your team write them for their specific countries/regions of sale.

    Considering that with the convoluted/fluctuating policies and ship dates the PixelQi units still sold out, it demonstrates a great demand for the adam.

    I feel that the pre-order conducted two days ago was an attempt to buy 8 – 12 weeks time (for whatever reason) and acquire more capital. That might work in a B2B situation, but this is a consumer product. Consumers are a different animal. Your blogs spoke to consumers, but every part of your business model must also be consumer centric.

    Good luck for the next few weeks and know that though it might not read like it, we really do want you and NI to succeed.

  300. Same case here Rohan

    As a family member, I found myself at the worng end , CC avenue refused my transaction and before I could retry the pixelqi stock was already sold.

    Selfish as may be but I think becoz we have a valid PO number we should be given to retry the payment and get our desired variant of the tablet whether in stock or not.

  301. Do anybody notice

    Apple is starting to delink from Nvidia and moving over to Intel ?

    Has the bully started the arm twisting ? Guess they believe in Adam 🙂

    LOL !!!!

  302. Personally I think it is easier to keep it in dollars. As you said, they may be paying in dollars so it is far easier and cheaper for the company to net off its payments and receipts instead of having to convert all the time. I’m sure they have a dollar account. Also as NI buy in dollars (I’m assuming), it is much easier to price the product in dollars that having to convert it and see their profits change as the exchange rate changes. It is much less risky for the company this way and for a startup, less risky is much better. Of course they will have alot of INR payments for wages, rent, loans perhaps unless all their investment is from equity which would be kinda silly, but this is easily converted from the dollar account as and when.

    Also, even though I’m from the UK, I would prefer to pay in dollars than INR, just for the simple fact that I can easily convert it in my head; and i’m sure the US market will be massive.

    I’m pretty much thinking aloud and can’t be bothered to proof read, so enjoy. 🙂

  303. I like this post. 😀 I will not restate what has been said above but I agree with most of it. One small request though: are we ever going to see that customizable power chart?

    All the Best,
    MDob

  305. And still, not a single picture! What a shameful bunch we are! Expecting to know WTF looks the thing we want desperately to buy. Nice work!

  306. @Rohan

    All I would say… Let the product do the talking now! 🙂

    FYI… I ordered one as a gift for someone coming into my family. I was going to use my personal (US) credit card but somehow the system prevented me from shipping it to an address in India with my billing info (in US). So eventually, I ended up ordering it via my family in India since it was to be shipped in India anyways. I later realized that CCAvenue again asked for the addresses, but by this time I just wanted to get the order through and did not bother to try using my US billing address again.

    I want one for myself, but unfortunately I’ll have to wait as I wanted to get PQi + wifi. Are there any plans for in-store retail in the US, or a US based “branch” of notion ink which can make the process of buying easier?

    As for the policies, I personally did not find anything as absurd as people were leading it to be. My only suggestion would be to go easy on people who will try to return a product if it is defective… meaning, they should not be liable for any re-stocking fees etc. etc.

    One more thing… it seems that the $ to INR conversion rates are a little steep (when compared to daily exchange rates). Just a note, don’t know if you can do anything about this or not.

    Also, Notion Ink currently does not show up on the list of companies at CES 2011! I know you all must be busy as hell, but people will check up on your presence at CES 2011!

    Looking forward to the videos!

  307. Anyone got its option, some have chosen, but many are complainin about their onw election…. dont be that impulsive, the power of the consumer resides in its decisions to buy. At Notion Ink ar doing things well, but they are novices, they have more hope and goo intentions than experience, but they learn fast. They just have how bad, angry and mean people can turn when money is at play.

    Im a bit on the sceptical side as a say says “The ignorant affirms , the wise man doubts and reflects” (thats from Aristoteles) so im really looking forward to CES to see a in depth product show and review. As i said in previous post i let the product speak for it self, i really think Rohan and his team are doing their best and they want to deliver a VERY GOOD PRODUCT to market.

    Biggest reasson that catched my attention from the adam in the first place was the PQ display, and i think is the same fo most as is the thing that proposes the big leap in technology, what really makes the product differenciate from the others and what it may make it everyother e-ink e-readers killer. TechCrunch said it, PQ must really boost production, and as it will play a big role on Adams success lests hope other big bad competitors dont buit it and close it down just to stop the promessing player that is becoming Notion Ink.

    My best wishes.

  309. Check Pixel Qi – Mary Lou Jepsen’s remark about Notion Ink in her blog:
    http: //pixelqi.com/blog1/2010/12/11/notion-ink-tablet-with-pixel-qi-screen-sells-out/

  310. Hi Rohan,
    The fact that you have managed to come this far is to be really appreciated. It is very easy to criticize or give free advice. Only the person at the receiving end knows the entire story. It is impossible to make everyone happy but the more people happier the better…Keep up the good work. Mistakes are the stepping stones to success. All the best. The future is bright.

  311. I think a thorough independent review would quash most of problems for people not knowing much about it before they buy!! even if the reviewer is told not to reveal the bonus feature

  313. suggestions:

    1. FAQ which is updated when a new question is asked by the masses.
    2. New forum so people can post in specific places that relate rather than bunch everything on here.

  314. Memory is already mentioned in the TechSpecs

    Memory+Storage

    * 1GB DDR2 RAM ( RAM SPACE)
    * 1GB SLC (SWAP SPACE I GUESS) If we EVER run out of RAM (1 GB) we will even be able to do efficient swapping on that drive.
    * 8+ GB Flash (Internal Memory is 8GB)
    * Micro-SD Card support

    What ever additional memory you can add it through USB drives or through the Micro SD card.

    What is your speculation here !!!!

    This is one biggest restriction in Apple.

    Its a great relief that in ADAM we have USB drive support and SD card support, Which gives us the flexibility of unlimited memory.

    What is your concern on this?

  315. Dont think apps will be of any problem. In addition to custom apps, adam also has access to the android market place which nearly rivals that of apples.

  316. nah… I am not a fanboy. I have asked difficult questions, some have been answered some have not. But i understand Rohan’s reluctance to talk about some things and also that he must be busy. The fact that is taking time off to address my question is something I appreciate, even though he doesn’t give me a perfect answer.

    I would much rather talk to him.

  317. Although I was very frustrated, I’m still comeing back to this blog every few hours…I think I’m addicted to Adam 🙂
    I hope Mastercard will be supported this year so that I can order before 7th January.

  318. To help you out prioritizing :
    – PIXEL QI is top priority and unique selling point.
    Without it Adam is, just one of the few. You should have enough Pixel Qi Adams!
    Also make sure mr/mrs Average know what Pixel Qi does!!! Describe it with HARD and soft terms!!

    It really surprised me NI did not expect such a demand for it.
    Make a Poll!!!

    – Make sure Mastercard/Paypal is available
    – Make sure there is a stable softwareplatform when it launches.
    – Make sure there is a GOOD(E-reader PDF) app (I could not understand the attention about the weather app)

    – Bad Legal texts and customer support can break a company, but sure as hell can’t make it.
    Early adopters do not care that much about it. Most normal consumers will. Do not put ALL your energy in it now.
    But be prepared for it. (for the second Wave)

    COPY/PASTE From sources, But understand what you copy!

    Playbook an the KNO have good webpages.

    Good Luck!!!

  319. Funny you say that, because I ordered an Adam with no problem at all from NL (with the right postal code)! It might be linked to the fact that I put a space between the two letters (in your case it would be 1234 AB).
    The only thing which did create a little issue was the request to insert the state I am in, as in The NEtherlands there’s no state! Still, I managed to overcome that by writing “NoordHolland” in that field. Even this has been already sorted out, as in the confirmation email they took out Noord Holland from the delivery address!

  321. Very level headed post Rohan..
    We look forward to you straightening these wrinkles out, and your products enjoying trust and longevity in the global market.

    Cheers

  322. Consumers are a pampered lot :D. Do you even understand the amount of work it takes to get a good product out? People talk like they are demanding reverse ransom – I will give you the money so show me the product NOW. After all the nagging/whining – what are you going to do with Adam when you get it? Listen to songs and watch videos on Youtube. Can’t you have some patience and use your windows laptop for some more time?

  323. Rohan BIG credit to you for continuing to post and acknowledge there are issues.

    You have indeed created a family and that comes with all the free advice that only a family can give. 🙂

    You do need to make us happy but make sure it is a long term happy and not short term items. I would put this PreOrder in the short term happy category as it meant people felt like they were moving forward but everything was not all in place, and you know the rest.

  324. Any clue when the Pixel Qi models will be back in stock? I don’t want to settle for a puny LCD 🙂

  325. I like this suggestion. A basic ‘we stand by our product and will try our best to make you happy’ section up front, followed by the legalese that suggests ‘but don’t try to take advantage of us either’, with full details on pricing, with the necessary ‘if you in the EU, your mileage may vary according to this, that and the other, etc.’. Quite do-able before you hit CES.

  326. Why is Notion Ink not listed as an exhibitor at the CES 2011 website? They are also not listed in the press events section. I have searched throughout the site and not found any mention of Notion Ink.

    Perhaps I am just overlooking something, but if Notion Ink is in fact going to have a booth at CES, they would be listed as an exhibitor. Am I not looking at the correct list? Anyone have a link?

  328. There’s a problem with PayPal… I remember another tech startup taking pre-orders (Pandora games console) and they thought it would be a good idea, but PayPal reversed all payments because of this hidden in their T&Cs:

    “You also agree not to use your PayPal account to sell goods with delivery dates delayed more than 20 days from the date of payment….”

    Think there’s a problem with URLs here but you can find it at paypal website and appending the following:

    /cgi-bin/webscr?cmd=p/gen/terms-outside

    Hopefully, when Adam has been released then they can think about implementing paypal as a proper payment system….

  330. The fact that you are arguing this point says a lot about you. Aren’t you a know-it-all? Just in case you do not know, such people are not very likeable.

  332. Hi all,
    i think most of the fellows here do not know much about where rohan comes from..he is a alumni of worlds one of the best tech colleges…wana know..who were his seniors in college ….
    check the link below.. 🙂
    http : //en . wikipedia . org / wiki / List_of_Indian_Institutes_of_Technology_alumni
    (remove the space from the given link)

  333. I am not sure of that, but in the Indian interview of Rohan, I believe that he said some stuff about the company (the size), I don’t want to bet (I don’t have time to wathc it now) but some info were spread a bit everywhere.
    Moreover, in my memory (it is full of hole btw), I sort of remember that even Google got some problem when they release Nexus One, and Google was not anymore a start up ;).
    But we already have a lot of information, maybe not 100% clear, but some. Now, it is sure that we don’t have info about production number, but I want to believe 😉 that we will have soon new PQ screen pre-order, which will mean that production is on the good way.
    Wait and see

  334. I, too like this suggestion. I haven’t heard of it before. It would need a function where you could unsubscribe (once you had ordered your desired variant though).

  335. NO IT DOESN’T… at least we don’t know that yet and many have been asking for a long time. A lot of people didn’t order b/c info like this (and again, what internal memory are people buying – 8gb only? – just clarification, please).

    I’ve been considering the LCD wi-fi since pre-ordering started but really would love some answers about these questions.

    Did I miss something?

  336. This should shut up rumors of Vaporware, thanks for putting the link up!
    and I agree more light and air never hurt anyone.

  337. I have a question and some of you guys may be able to help me:

    I am living in Chicago (US) during next year but I am from Spain (all my family is there) and so I will be able to order it either here or there. I know the standard price and the shipping will be the same (all you do is convert it to euros if you ship it to Spain) but, what taxes or VAT (or however is called) do I have to pay on each region?? Does any of the people who were lucky enough to received the e-mail to preorder know how much?

    Can I use my (Mastercard…) Spanish card to pay in euros and send it to the US if the taxes are less here in the US?

    Also, will it be cheaper when it arrives to the physical stores as we won’t have to pay shipping or extra taxes other than the normal ones on the region?

    Thanks!

  338. me too I hope 16 GB not less … 32GB will be the best.

    For back trackpad it’s a pity if it had disappeared :o(

    I hope NI will confirmed my pre-order on monday … because i only have my pre-order number.

  339. Nice post – Thanks for keeping us updated.

    A note on what is missing in the ordering department.

    I were one of them who got to order the “Pixel Qi LCD, Wifi +3G” but i’m not quite sure what i order 🙂 The specific specification is sort of missing when i press BUY.

    What’s the amount of Flash ? 8+GB could be anything. I expected to order the one with 32 GB, but is it what i’m gonna get ?

    Cheers 🙂

  340. Good suggestion, but delegation too is learned with time. I hope he learns it quickly enough though.

  341. This is a good start, Rohan. I encourage you to keep it up. Personally, as someone who has been a technical evangelist of sorts for this product, the last few days have been some of the most disappointing in my professional career. The device holds such promise, that it is heartbreaking to see the way this whole pre-order event was handled.

    Please allow me to offer some additional constructive criticism, with the intent of helping you correct what I see as a huge amount of damage that has been done to the company and product name because of the handling of this event. The goodwill lost will be difficult to recapture, but the longer you wait to tackle these issues head-on, the more difficult the task will be.

    As I see it, a vast majority of what went wrong can be broken into four different categories (some issues land in more than one category).

    Category 1: Failure to communicate effectively.

    I see a huge amount of frustration on the blog based on this category. This overlaps somewhat with your mention of “being mysterious”, but I don’t know whether you understand the true depth and nature of these issues. Part of communicating effectively is communicating relevant information as soon as it is known. To a customer who is prepared to spend money with your company, any change that takes place which effects them is relevant. They need time to adjust any decisions they need to make based on those changes, and holding that information back when it doesn’t have to be held back is rather disrespectful to the customer.

    Another part of effective communication is providing any and all relevant details when communicating, in order to prevent confusion. Your organization made a decision to open pre-orders early to those who had been participants in the blog. You communicated that the criteria for selection was whether someone had previously posted a comment to this blog. However, apparently the actual criteria that was used was not whether someone had commented (as many here pointed out), but whether someone had created a WordPress account, which is very different. Many people have commented a great many times without ever creating an account. Failing to communicate your actual criteria led to a great many people being hurt and confused when they met what you had communicated, but did not receive the expected benefit. Another issue is the confusion over which time zones are being used when referencing what time criteria someone should use. It takes seconds to add a clarifying example for any referenced time when dealing with an international audience. Each time referenced should include a date and a second reference in a different time zone, to allow people to check their assumptions about what was actually meant.

    Yet another component of effective communication is responding directly to expressed concerns of your customers. This involves making these responses easy for everyone to locate quickly and effectively over time (rather than being lost in a stream of thousands of comments). Generally, this is done via a knowledge base or FAQ file which is prominently linked. It also involves actually engaging the substance of the questions, rather that offering a curt statement like “I’m on it!” when someone expresses multiple different concerns. Your customers take the time to ask specific and precise questions for a REASON. They want specific and precise answers in response. If you are unable to personally respond to those due to other commitments, that’s understandable… but someone in your organization should have as their primary responsibility the acknowledgment and response to legitimate questions that are raised.

    Category 2: Failure to test processes before relying upon them

    This is a category which creates significant perceptions of damage to the credibility of your company. Before asking anyone to pay for a product, all processes involved should be thoroughly tested, so that difficulties which customers might experience can be identified and addressed before launch. Given the nature of this forum, I’m certain that you would have had hundreds of eager volunteers willing to donate their time and effort to helping you in that testing effort, alleviating much of the burden that would otherwise be involved.

    It’s clear that no significant testing was done to determine the customer identification and emailing process for the “family” pre-order. If it had, people would have been able to point out early-on the issues with the process. Likewise, it is clear that no significant testing of international payments was done, otherwise the large number of issues that customers have been experiencing with fraud alerts and credit cards being frozen due to “unusual activity” would have been addressed and communicated.

    Likewise, given the issues with the payment gateways and information processing, it is clear that no meaningful testing was done regarding how a pre-order customer should recover from an error without forfeiting their ability to order. Many of the people you were trying to help with the pre-order were frozen out through no fault of their own, due to a lack of testing and response to the results prior to public implementation.

    Category 3: Failure to use precision in identifying what is being sold, and the terms.

    This is the category that is most likely to create the perception of “shady dealings” or fraud on the part of the company. It may feel totally undeserved, but many customers have dealt with fraudulent operations before, and they feel a need to protect themselves.

    There should never, EVER be a mystery as to precisely what is being purchased when a sale takes place. The customer should be able to identify, without having to hunt around among various resources, exactly what they will get, including all included features. Your offer of a product for sale is the offer of a contract, and the terms of that contract should be PRECISE.

    If the device that will be delivered has had one or more specifications change over time, it is vital to explicitly call out what those changes are. One of the most frustrating things about the “tech specs” listed is that there is no precision in what the value of the included internal storage on the device is. “8+ GB Flash” doesn’t tell the customer exactly what they will get. Will they get 8, will they get more than 8? Do they have an option at order time? What determines how much will be included? Can the customer upgrade the value beyond 8 themselves? What are the possible values? This is critical information that the customer needs to make a rational decision as to whether to buy.

    Likewise, there was no option during the preorder to specify which CDMA band the customer would receive, nor any notification during the order process as to what criteria would be used to decide between 850 and 900. This left customers with a mystery as to what they were paying for. Taken in conjunction with the rather onerous return policies, this leaves customers in the position of guessing blind, and having to face rather stiff expenses if it doesn’t turn out the way they expected.

    The decision that apparently was made by the company (to assign a band based on the delivery/billing address) leaves many customers in an untenable position. Australian customers have a choice as to which band to use, and it’s virtually guaranteed that you can’t guess their choice reliably from their address. Likewise, others may be purchasing as a gift, or intend to use the device primarily when traveling internationally.

    Keeping the criteria for the company’s decisions on what they will ship to you a mystery until after the purchase has been made is a recipe for significant customer dissatisfaction. These criteria should be clearly and precisely spelled out for the customer long before their credit card had been charged.

    Category 4: Failure to anticipate issues and plan accordingly.

    It’s nice that Notion Ink is trying to be a “nimble” company. But that does not relieve you of responsibility from the consequences of failing to plan for things that might go wrong, and having something worked out in advance to deal with those issues.

    You pointed out in a separate post that it was a bad time to be on a plane. I disagree. It was a bad time to PLAN ON being on a plane with no one else designated to perform the duties that you would have performed were you not on the plane. If the plane flight could not be moved, then someone else could have been designated to respond, or the launch could have been moved.

    The issue isn’t with the bad timing of those two things happening at once (the plane flight and the significant issues with launch). The issue is with the quality of decision-making that went into the choice to schedule such things without anticipating this outcome. Failing to plan is roughly equivalent to planning to fail.

    Category 4: Disrespecting your customers and commenters.

    Look, everyone knows that it’s tough to have an operation go poorly. It’s no fun when you have irate customers and commenters who are saying things that you don’t think are deserved. But circumstances like that are the worst possible time to take a flippant or snide attitude in response. That is the time that you should be apologetic and receptive. Your customers didn’t make the launch go bad… they don’t deserve to have you take it out on them.

    Examples: When you have a mountain of customer complaints piling up, that is the WRONG time to be speculating as to why people want you to deviate from “industry standards”. That disrespects them publicly, because it’s you who is assuming that you understand their concerns, and you who are assuming that you actually know with full accuracy what the “industry standards” are. It is demonstrating arrogance when you should (in my opinion) be demonstrating humility instead. Question whether your approach and decisions were perfectly correct, instead of assuming that the customer is wrong and therefore it is OK to respond in a snide fashion to them.

    Likewise in this post, your comment of “Dont have short agreements! This is extremely weird suggestion” is quite disrespectful. It would be better to ask what was meant or intended, and allow your customers to fill you in on the nature of their concerns, than to call their suggestions weird. In general, it’s better to assume that you’ve misunderstood the nature of their issue, than to assume that they are worthy of insult.

    This may seem unfair. After all, your customers are saying things about you and the company that you might find disrespectful or insulting. You may even think this about this very comment itself. That’s an understandable reaction, but this is not a symmetric relationship. Your customers should not be expected to treat you in the same manner that you should be expected to treat them.

    They, for example, haven’t been part and parcel of this whole issue going south. You need to take ownership and responsibility for the failures that have taken place, both professional and personal, and move forward with apologies and humility, rather than lashing out. It’s a big position you’re in, and it comes with the responsibility of accepting what might feel like personal injustices without lashing out at the customers or commenters. That’s part of what separates a good CEO from a bad one.

    I commented before the pre-order that we needed more companies like Notion Ink. I’d like to continue to say so, publicly. But until I see significant progress on these issues that I have identified, including taking ownership of your responsibility for them, I don’t know that I can continue to do so in good faith.

    If the next three months go anything like the last three days, I’ll have to change my advice that I’ve been giving to everyone about Notion Ink.

    I see this as your personal test, Rohan… your crucible. How you choose to publicly respond to this crisis may well be a make-or-break criterion for the future of the company and the Adam device.

    I’m confident that you’re capable of weathering this storm, and coming out of it (eventually) better than when you went in. But there is a lot of tough work ahead, and a lot of adjusting that needs to be done to do that successfully.

    Please take this in the spirit that it is intended. I want you, Notion Ink and the Adam to succeed. But things really need to change for that to happen, and there is a lot of damage to repair to get there. I wish you all the success in the world on that journey.

  343. +1, @Cathy…
    I totally agree…
    All of us need to remember that Notion Ink is not just a company that will make one Adam for us…. They are a company that needs to dig deep and establish a strong base in this crowding market. They are here to stay, only if they survive, and survive they must.

    So my request to all my fellow bloggers, Please cut them some slack and give them some time. It takes time and effort on the part of the hen for the egg to hatch into a chick… I say that the egg is hatching, and we dont want the egg to crack prematurely, do we?

    CES is the time and place to be! I will happily wait until then, as i am sure that Adam has what it takes to make me wait. As @Cathy says, “get some rest and get back to us when you are ready”…
    Oh ya, and Smiles and a hug from the rest of the world too 😉

  345. I was one of the first to comment on this post and yet I cannot find mine. That’s alright, I only wanted to say is Good luck to you and yours, Rohan. It is exciting for me to be part of this. I only posted once in sept. 09 ironically asking when the pre ordering would start. I missed out the pre order email I think because I did not have an gmail account. But that’s alright, I am hoping to be able to order the Pixel Q model soon. Also, Rohan, keep in mind that some of the naysayers here could be trolls for other PC tablet companies. I bet they are kicking themselves in $#@S for not including the Pixel Q tech. in their tablets.

  346. How about putting up testimonials from your partners (Pixel qi, Nvidia tegra etc.,?).
    Its a world full of sharks where startup companies especially from countries like India are targetted by vested interests. Remember burning of underwears ADs on american television when Indian textile industry were booming in exports? Also was wondering if any DDOS attacks were launched on your website during your launch? Did you guys investigate that? Sorry for sounding paranoid 🙂 but these things do happen.

  347. +1.Let give Rohan and his team time to come up with a professional video which will help to allay many concerns .

  348. Hello Rohan,
    Well the reason for not posting the week-end special is justified. Anyone at your position would have done the same. And the result of the counsel will show in the next few days. And I’m sure it’s going to smoothen the process.
    I agree the point where one has to fill the address two times and sending the address to them has security issues. Have you tried something like the user enters the address on the payment page and you call back the address. CCAvenue having a SSL certificate and will all the security algorithms at their place, it shouldn’t be a problem However entering it twice isn’t a big deal in itself.

    I’m surprised that you did not anticipate such a high demand for PQi screens. They were going to outsell everything else anyday! They are selling like hot pancakes in today’s world when apple sells you doughnuts (Hope you get the analogy 😉 )
    I’m glad you have agreed to open a bit more about your product.
    There would be no regrets if you hold back the mystery feature and certain other important features that you think will be the USP of the product. The problem is the current specifications are ambigous (esp. the internal storage capacity and the back trackpad)
    It would be really nice if you could clear the status of the two of them.

    Being open has it’s advantages and it’s disadvantages. It gave NI a family that will never leave the ship, We’ve stayed through thick and thin and will be there FOREVER.
    However the release had some glitches and could not live upto the hype. The secrecy being maintained over the specs and people speculating about them (Many still doubt whether it will have android market support) Despite being clearly mentioned that it will . I’ve myself posted in innumerable forums about it supporting android market, However nowhere on the website it is mentioned. If possible put it somewhere in the features or tech specs.

    With Unadulterated Love
    Vipul Satya

  351. At CES2010 they were with NVIDIA, so we can assume that they will be with them also next year or maybe with PixelQI.

  352. Rohan:

    If me stating this kicks me out, but as an EAP2 member promises were made and not kept. I am sure other EAP2 people are not happy with what went down over the past days. Overall you want to make sure you have a thriving ecosystem of application for people to use, but as a developer we need units out there to invest the time and money to develop for. The events over the past few days with the fees and etc that the blogs are reporting are very negative especially in the eyes of consumers. I would rather have a ton of sad potential customers deal with a January 7th pre-order date then all the negative press.

    I suggest a change in strategy in your marketing by moving away from the Apple style of all secrets and a big bang to the HTC and Motorola mr blurry cam. At least this will get good press. Even if you are the person doing the blurry leaking. These calculated leak are a good thing.

    As you know developers need people to buy there apps. I also suggest hiring a PR Firm. There are also freelancer PR and Ad people that can help you better target the U.S. consumer.

    Anyway, I hope you get things worked out. I have not abandoned development for Genesis, but like you I have a board to report to as well and we have taken a wait and see position at this time.

  353. I won’t even thinking of comparing ADAM with ipad…

    ADAM is CLASS APART…

    just 2 similarities 10″ and TOUCH SCREEN…

    rest even ipad 2 is not even near ADAM…. and EVE is already in innovation…

  354. Or, is it possible to buy the lcd version, order the PQ screens available right now, and install it yourself. Obviously, that would be a very expensive option, because last time I checked the 10.1 inch PQ screen cost about $275.

  355. As to the communications through the blog, I think its definitely a plus. I understand that it exposes you to some criticism when things go wrong, but for me it was one of the reasons I felt comfortable preordering a $600 device. I don’t think many companies could manage thousands of preorder sales without videos or demos of their product, and I would attribute your constant posting and individual approach to customer care to these sales.

    The best companies respond individually to customer complaints in public forums, and people really have a lot of respect for companies that do this. Just a couple days ago, Corel got some great press and was applauded for how they handled a customer complaint on amazon.com regarding their EULA agreement. They responded (without any marketing bs) directly, and provided evidence that they were already working to correct the issue. Customers want to feel good about their purchase, and the company they are purchasing from, Notion Ink already has an amazing story, so it shouldn’t be too hard for you to be ranked in the top 5 for customer satisfaction.

  357. Good luck Rohan and NI team… I will wait patiently but still excitedly about January 7th!!!

    dph

  359. My dear vaporware friend. Kindly take the pain to READ some of the answers posted previously instead of repeating the same questions all over again.

  364. I too was one of the lucky people that got to order an Adam. After reading all of the comments I’m still a little nerves. I’m not a wealthy man in fact this could be my only tech spending for the next few years. It takes me a lot of scrimping and saving to get money saved up.
    1) I agree with the comments that you need a FAQ page(that is updated regularly) to address some of the fears raised in the last couple of days. A big company like Apple can afford to be secretive a small start up needs to eliminate fears as they come up. Put out small fires before they become big fires. ( right now I’d say you have a very big fire burning one that could easily consume you if you don’t act fast.)
    2) rethink your DOA policy even if it means raising the price per unit a little to cover the expense. This is very disturbing, I would be very unhappy in my product arrived at my door not working and I had to pay to return it then pay 5% for restocking then pay to have it shipped back. I would have to pay over $100.00 just because you sent me a brick in the first place. This is very bad business as far as I can see.
    3) I know you said the video would be ready on the 18th so in the spirit of full disclosure let us know well in advance when we can expect to see it. Don’t keep us waiting and waiting like last time. If it is going to be late get the word out fast and have a good reasons why.
    I wish you the best! I still have faith that you can recover from this that is why I went ahead and placed my order even with all of my fears. All of us here are pulling for you and want to see you do well that is what makes us family.

  365. Last year they were at CES, they were not listed, but were sharing the booth with NVIDIA. Maybe this time too. Or with Pixel Qi which states on their blog:

    “Please come and see us in Las Vegas at CES this year, we won’t be on the floor, but in a meeting room just off the floor. Please contact us to arrange an appointment. We will have some new exhibits at CES, and will have some big customer news even before that. “

  368. I am one of the lucky one’s who could preorder Pixel QI with Wifi with out getting a mail from NI. Today I received a confirmation mail from preordersupport NI. Earlier I got only a mail from CCAvenue that so much amt/- has been deducted from my credit card.
    Rohan good that you are taking criticism in your stride and trying to improve customer service.
    I wish your team good luck and hope your team will come out with flying colours in launching Adam and make some of your Big competitors scurry for cover and try to improve their offerings .

  369. I would suggest the same. Many companies don’t have own booths and instead settle down at their partners.
    For Example AMD was only present through their partners at this years Cebit.

  370. i knew, 🙂

    final product and good execution would add more star to Rohan degree.

    did Dhirubhai Ambani study from the same college(pun intended)?

    i think Rohan is also self taught person along with alumni of best tech college in india.

    (it is off topic to discuss where all tech enggs end up working :))

  371. Same here. Big selling point for mosr I think.
    Good luck and I hope to see pictures before the video you’ll show us the 18th.

  372. Although, letting people know in advance that you need to use Amex or Visa would have been nice. That way it doesn’t come as a shock when there are only 6 hours or so to do a pre-order.

  374. Good luck. I am still looking forward to seeing the Adam in NZ. Are there still memory variants up to 32GB? Will it be quad band?

  375. Another thought. More gratuitous advice, I am afraid, plus the baseless conceit that Rohan actually reads what I write. It is laudable that you are setting customer service as a primary goal, but I hope that you, Rohan, personally will focus on ensuring that the product you ship out, especially the top-end PQ version, is indeed the game-changer you have set out to produce. I hope you will leave customer care to very competent people. Not everything needs your attention. A lot can be achieved in parallel if you have competent people in place.

    On a purely selfish note, I did not get a chance to pick the top-end memory version which I would gladly have paid extra money for. It would be a shame if I received a 8 GB one with a microSD slot that falls way short of the promised ‘never ending storage’, and only to realize you are shipping 64 GB versions at a slightly higher price than what I paid, come January. But, I took a chance, and I am an adult who saw that as a possibility, and you certainly did not make representations to the contrary, so I promise not to complain.

    Final note. If you are reading this in real-time in India, don’t. Get some sleep. You have had a rough few days.

  376. I have waited my pre-order e-mail for a whole night. I go very tired to my work, without any pre-order e-mail at all. I miss the open public pre-order because of a browser cache issue. I can’t pre-order this PixelQi Adam I have waited for so long.

    But, you know what? I don’t care. If I need to wait 1 additional month to order this amazing product featuring this awesome transflective screen which will completely improve my efficiency at work (annotating a lot of PDF files without locking them in a proprietary system, and be able to carry them wherever I go without burning my eye, my back or some tree anymore) it’s fine.

    You may have done some ‘mistakes’ (which seems to me more like misunderstood choices), but who don’t? As a leader, it’s always difficult to make everyone happy. And every time something goes ‘wrong’, each angry people will always give you a lot more ‘feedback’ than a happy one.

    What you can improve to make my (moer) happy? I would really appreciate to have more details on the next PixelQi batch, or even some information likes ‘We can produces a batch of X PixelQi version every Y week’, according to delivery capacity of PixelQi screen.

    In any case, I would like to thanks you Rohan, and your whole team, to have realized this device!

  377. very well said…

    if someone’s doing something BEST… and people expect more from him…

    whereas who don’t produce god enff stuff and still make u buy the product at PREMIUM price are always LOVED….

    eg. APPLE SAMSUNG…

    I am sure ROHAN would have launched ADAM for 15K INR just coz of these big players he had to raise the price to 25K else people might start comparing ADAM with olivepad or WeTAB or APAD…

  378. @rohan -@Rohan “My next goal is to make Notion Ink best in its customer relations and whole of my energy will go into making this happen.- loved this goal of yours .
    i dont kno w A bt others but i still dont understand what do u mean will u show us before CES o r onlY at the CES?????.
    still a small video or pics or eden working would keep many happy and quiet.

    and pls look into many indians are paying too extra for the device and pls let us know when we can buy that in retail shop u can just let us know tentatively its ok .

  379. A lot of people are questioning the same! But Rohan don’t want to bother the family with silly dates and locations. This is a scam or a loosy job.

  380. Hi rohan and notion ink team

    you are doing a good job . You will overcome most of these shortfalls.

    Deligation is the key bieng missed

    My two suggestions
    deligate blog post to efficient two collegues. And rohan posts only few.
    Recruit short term posts and get the work done.
    All the best

  381. @ola
    //I might even still order an LCD despite how pissed I am at your company just //because I need a device like this.

    You please dont buy until it is officially released.
    Ple order is for those who believe in it or for those who followed it from the very begining.

    Please Be patient and wait for the complete demo nad then decide upon on your purchase.

  382. That’s a good summary you have there..! Just start working on it u’ll find your way. God Speed….

  383. The only thing Adam has going for it is the Pixel Qi screen. If they can’t produce them fast enough, the future of Adam and Notion Ink does not look good.

    Every cool new feature of the tablet itself is planned for Android 3.0 and every Android tablet selling in 6 months will have it. The difference being that they’ll be from reputable companies with reasonable return and service conditions and that I’ll be able to order the tablet from Amazon with no shipping fee and uncertainty of paying customs fees.

    And if any big player decides to use the Pixel Qi screen, it’s game over.

    I’ve been following the blog for months and was about to pre-order but when I saw the terms, now I’ll just wait and probably get something else in the end. I’m sure CES will be filled with great Android tablets.

  384. Thank you Rohan for such post…..I can only imagine what you and your team are going through at this moment.

    If possible, I would like to see two clarifications in your next post (I am not asking you to revealing anything which you intend to do at CES)…

    1) Can you put up a final price chart for each country? If you can not, can you please explain the reason behind it (like ever changing import duties, variable state taxes, etc.)

    2) Who decides about the 3G variant (850/900), the consumer or the Notion Ink?

    Thanks,
    Puneet

  389. From notionink or from ccavenue?

    So far I only have a confirmation email with an order number from ccavenue.

  390. Rohan,

    The first time you make a mistake most people will give you a second chance. If you repeat it, you are going to fail. This is the third time that things have *messed up* though each one was a different mistake.

    1. You made a lot of noise about getting pictures from the manufacturer when you went to China. You did not deliver. I reconciled thinking the reason was keeping it a secret for patent reasons. Most loyalists may also have thought so too.

    2. EAP/Logo. If its not ready, don’t announce it.

    3. The pre-order fiasco.

    You need to be extra vigilant with everything from now on – that is, everyday until the couple of hundred years you plan on staying on for. You are not Microsoft to keep on doing mistakes and still managing to make money. Don’t become one either. Good Luck.

  391. Whoops, went back and forth a few times. There are five categories, rather than 4. The last is Category 5.

  392. One fo the best articles on business etiquette and customer relations I have seen in quite a while! Great Job! I wish these tips were available to the loads of companies that offer harassment in the name of customer service….

    Thanks!

  393. Rohan,

    Better communication would be helpful for the masses, but your product will speak louder than any marketing strategy. I am looking forward to CES because of your tablet.

    Please don’t change the way you are going about your business. You are obviously putting all of your time into your product. That shouldn’t change.

  395. Yup, NI confirmed in an email posted as a comment to the previous blog post that the Adam will have access to the Android Market.

    Though why they don’t add that to a blog post/specs/wherever so every one can easily see it is beyond me.

  396. Man people can really write! This is a good post and I can’t wait for the great stuff (read more details) 🙂
    One of the things I’m hoping for some explanation on is the customs! Are we really going to have to pay another 650 USD when the delivery guy shows up here in India? That would push the cost to $1300 😦

  397. Hi Rohan,

    Its time to get really angry but with no other than yourself. It will give you strength. Then work harder and get things right. For a start, get or make the payment page fixed.

    As an alternate, please use paypal. It will not cost you a fortune but payments will be much more smooth. In the meanwhile, kick some ass with the CCAvenue people or your own people if its their fault. Eitheway, get things right.

    It’s not right if you get peoples’ hopes high but fail on the delivery part. I know you are working on it, but make it quick please.

    Regards,
    Waqar (Just waiting to be able to buy one Adam)

  398. Rohan,

    Too much information hurts sometimes. Once you announce pre-order might open, everyone was curious about when but no one cared about videos / pictures. By the time pre-order started everyone was asking for that. You never know hoe people think.

    One strong drawback I’m getting from everyone’s comments besides the videos and pictures is that the shipping flat 50$.

    There is no publicity in the US and no one knows, I kept asking people I know to wait for Adam, but as they do not see Adam news on any of the tech websites (mainly engadget, cnet etc) they never believed me.

    I am happy for NI and glad that you are still strong and keep it up. Hardwork and dedication never let you down.

  399. Rohan, it seems like the team has done quite a bit of thinking about some of the key issues. These past days are a potentially valuable learning experience for NI and I’m happy to see you are treating it as such.

    The thing that made me most happy to see was your stress on customer support/relations -Not only because I am now officially a customer but because aside from your products this will be one of the most important areas which will affect NI’s future.

    I have already sent two inquiries to the “preordersupport” email address since my order to resolve a small problem in the shipping address -have not heard anything back so far…

    Also I have sent an technical inquiry to the “info” address -also no reply so far.

    I now consider myself a customer because I have paid for a product. On the internet most of us have set our standards by those companies which reply to our problems and inquiries in a timely fashion -NI will have to live up to those expectations if it is to succeed.

    Thank you for this post and I know I’m not alone when I say “you can do it!”

  400. Stop being vague, and answer the questions that has been repeat over and over on this blog Mr. Rohan. Please post ONE PICTURE of a finish Adam. I know you have heard the statement “A picture speaks a thousand words”. You do that now and you will not have to say or write another word until you are ready.

  401. Hi Rohan,

    you didn’t loose me 🙂 But before I (pre-)order, I’d like to see the adam in action. I really appreciate your blog where every new entry creates more desire but I still try to stay on the ground and wait for a view on the product first. Several times I did the same and was lucky to not buy (besides adam I liked joojoo, wetab and “always innovating” that came up with great ideas, too). I really hope for some ReleaseCandidate-software (not beta).
    Anyway, customer relation?
    – software updates in fixed time periods (let’s say once a month) that not only hot fixes but also adds functions
    – open a forum to collect wishes for additional functions, perhaps with a poll at the end of each term->let the customer decide what to add later on. If you add info on how long it will take while blocking developing capacity (aka not granting other wishes), I guess people won’t vote always for the stars.
    Only two points that might help keeping customers happy and recommend adam to others…

    Best wishes to you and adam!

  402. It wasn’t an underestimation of demand, it’s that PQ hasn’t been able to produce enough displays. I’m sure NI would have ordered up a lot more of them if there was more availability.

  404. 🙂

    Did we ever suggested something similar to APPLE SAMUSNG NOKIA….

    It’s still very competitive pricing…

    I guess in such case wait for RETAIL STORE LAUNCH…

  405. Stop being vague, and answer the questions that has been repeat over and over on this blog Mr. Rohan. Please post ONE PICTURE of a finish Adam. I know you have heard the statement “A picture speaks a thousand words”. You do that now and you will not have to say or write another word until you are ready.
    Reply

  406. @KuShan
    @All

    –‘Unfortunately these skeptics are “manufacturing” lot of rumors’

    should read:
    –‘Unfortunately these “skeptics” are manufacturing lot of rumors’

    They are no skeptics. A skeptic would not share unproven infomration (“rumors”) without declaring it as such and without extra caution.

    I am in no rush. There is some nice tee here.
    Why should we not wait for the facts and asses things afterwards?
    What use is it to make up ones mind right now, when the possibility to relax and look at the facts exists.

    I too was disappointed to have received my pre-pre-order mail long after the PixelQi variants were sold out. So now, I can’t order what I want.

    Dont rush yourselves too much.

    Have fun! (instead 😉 )

  409. Nope, for now on the model you ordered, you are going to get 8gb of internal storage. The rest you can add via means of sd card and/or external usb storage devices.

  411. I was too. Ah well…i’m awaiting the Mastercard payment option anyway

  412. i agree with every single one Srini said above…

    Srini, are you Srinivas Kasturi from UK / Chennai, India?

  413. I would like to know the plans of rohan if he is going to roll out the device to retails stores or is it just going to be preorder fine by me, i just need to know wen qi screen is cumin bak in for pre-order.

  414. If you plan on doing any reading you will want an e-ink screen. It is so much easier on the eyes.

    If you just need a notepad and won’t do much reading then the LCD is fine.

  415. Roshan.. you and your mates have the full support. We all see the hidden aganda atleast in some of the commands!!
    Rise up and go forard we all have lerned a lesson and lets try to overcome the difficulties..

  416. Rohan,
    I thank you for the introspection and your comments today.
    One of the other commenters mentioned not testing processes for buying. I believe this is something that has to be done. You just can’t take someone’s word that it is up and running.

    Many lessons were learned here, I hope. You have a great product but now is the time to get the retail process running smoothly.

    Advice from the blog. As a person who has been in business for over 40 years I think some of the comments are workable and some not. It’s your job to be able to tell the difference. You are a start up and you won’t have a world class customer outfit to start out but you’ll need to evolve into one if your are to be a success. This first effort went seriously wrong. If you lear from it and grow stronger you will prosper.

    All my best wishes to you and your team. I will be watching and hopeing for a much better launch and purchase process in January.

  418. Yeah I was looking at this morning..hopefully he will come out with a more specific list of specs but there’s plenty that the Adam is offering that I want (plus I could always buy another one).

    I just wanted to know whether having an lcd screen on the Adam would take away from the product

  419. i have personal list suggestions for NI item. Honestly nothing is new in this list, but I had to pen down it some where even if it makes repetition .

    here goesthe list

    1) better content on website , esp simple and correct usage of English (i will be little blunt here, finding of mistakes from follow bloggers was very embarrassing to see , It made very bad impression , is it so difficult or expensive to get even single good tech writer ????? . we all have no doubts about you have a best product currently in tablet market, but i never expected that you would put content like that on public website ..now you don’t have no leeway to repeat those mistakes,you know that is sole reason i haven’t advertise adam across my friends, i am not sure NI website would seal the deal for them esp if anyone is hearing first time about adam).

    2) next tome try to do integration with renowned payment like paypal or amazon etc .esp these two companies have very good reputation in eyes of customers all across the world.

    after yesterday problems on NI payment, I myself spend some times on paypal website to get some handle how difficult it is to use paypal on any website , those are interested can visit this link for more info :https://merchant.paypal.com/us/cgi-bin/?cmd=_render-content&content_ID=merchant/compare_wp_products.

    I found it simple and straightforward, even if it is little more shell to shed to use it , isn’t worth trying when you global customers ?

    3) creation of good faq page on website. it will give one window to find all answers about tech specs and customer care section etc etc
    even after follower for this blogs for few month i still don’t have much info about 8gb+ , and different frequencies of 3g etc.

    4) if i were you (at-least in dreams), i wouldn’t commit any date on any item/event till i complete and run 1000% test cases over of the same items.

    one example about it , i have a feeling NI are currently working on videos demo , but you already have committed the date of 18th dec , in my opinion it unduly put time sensitive pressure on your team and it might effect quality of the work….here people have been waiting for at least 6-7 months. can’t we wait for 1-2 weeks?. but we expect and wish you to do work with no pressure of any thing.

    i wish you success for your journey and good sucess to ADAM and NI family

  422. The only thing I would say to Rohan at this time……………
    Sleep well!
    We will hear, hopefully, more from you tomorrow.

  423. pixel qi arent going to be on the floor at ces this yr they are in a side office… its on the pixel qi blog. so ni wont be with pixel qi

  424. And one more thing. As everybody else has pointed out, you are making people take a leap of faith in the absence of real photos of the end product as well as a video.

    Please use the camera that you have used to take your own photo and use it on the Adam.

  425. The pixel qi is definitely in huge demand. The first time I tried getting the screen (to hook upto the tegra 250, yes I’ve been trying to make my own Adam) I had to wait a couple of months but a preorder made sure I got one in the second batch! I wouldn’t be too hard on NI for the pixel qi running out.
    There are a couple of other alternatives to pixel qi there in the market and it’ll be interesting to see what comes of it but getting to the market before the others is definiety an advantage a small company (like NI) could use.
    And don’t forget there’s still the mystery feature 🙂

  426. Thanks for clarifying your stand Rohan
    I was one of the lucky ones to be able to order the model I wanted. I do think that you should make it clearer on the ordering website, that local taxes, duties and VAT will be added to the price, which will have to be paid depending on the country of delivery. It was not clear enough during the pre order process.

    A lot of great advice has been given in these comments, I hope you learn well from it all. Good luck!

  427. Dear Rohan,
    Life is always “initially” difficult for people who wanna do things differently! I like the way you keep bouncing back! There’s lot to say but, just one last thing: my heartfelt sincere wishes and thanks for you and the team who make our digital life more interesting!
    Wish to own ADAM some day!
    VJ

  428. But you have pictures and also videos of adam in previous posts from last months (November and October). It is true that you cannot see much, but it good enough for first impresion.

  429. Hey Rohan, when am I, along with the other logo competition entrants, going to be able to claim our discounted adams (I reached the final 42, and you mentioned we would be recieving a ‘heavy’ but as yet unspecified discount)? I am assuming i should not participate in the pre-order scheme? Please message me back (i also sent you an email) or comment with a response,

    Thanks,
    George Baxter

  430. HUM HONGEY KAAMYAAB EK DIN… MANN MEIN HAI VISHWAAS

    We shall overcome,
    We shall overcome,
    We shall overcome, some day.

    Oh, deep in my heart,
    I do believe
    We shall overcome, some day.

    We’ll walk hand in hand,
    We’ll walk hand in hand,
    We’ll walk hand in hand, some day.

    Oh, deep in my heart,

    We shall live in peace,
    We shall live in peace,

  432. Apple shows off their devices before selling. MS does too. I can’t think of any major player who sold a device with so many question marks. Can you?

  434. Or better yet … communicate (email) with your “family” and EAP participants that did not receive the email or were unable to order in the window and identify their order (which version) and reserve a unit. Finalize before opening up another free-for-all; then whatever is left is made available to the general public.

  435. Also,
    10. 600 USD for the PQ+3g model including shipping = 27600 INR, considering 1 USD=46 INR. But its 29999 INR on the payment page. Clarification needed.
    11. Clarification on the student discount that was promised earlier by Rohan.
    12. Panel doesnt “exists”?
    notionink.files.wordpress.com/2010/12/panel-system-when-application-has-no-panel1.png
    I posted this at least 4 times before, trying to draw Rohan’s attention to the same, but he hasnt replied to any of my posts. Such grammatical errors in the UI would be a big turn-off and I hope these are sorted out before the product starts shipping.

    Personally I have absolutely no doubt regarding NI’s credibility or intentions and if given some time, I’m sure they will be able to iron out the glitches. But like many of us here, I would like our queries to be answered by the NI team in a company forum (not necessarily by Rohan himself). We are all behind you with our support, and I’m sure Adam will be one big success.

  436. Please check Pixel Qi – Mary Lou Jepsen’s remark about Notion Ink in her blog:

    http: //pixelqi.com/blog1/2010/12/11/notion-ink-tablet-with-pixel-qi-screen-sells-out/

    Hope this helps a bit to convince the skeptics that Notion Ink is not a vaporware!

  437. I don’t get the “sold out” sign. It can’t mean that it will never be produced anymore, can it? There should be a waiting list. I, for instance, am only interested in the Pixel Qi/3G model. I don’t mind waiting a couple of months, I’ve lived 52 years without an Adam so far! What I don’t want is check the site every day to see if the next batch has arrived, only to find out this is sold out again to people who went online half an hour before me. Just let me order one and send it when my number is up, how hard is that? In the unlikely case a similar device sees the light which is available sooner, I’ll just have my name crossed off the list and the next in line is a little closer to Nirvana. Or I’ll buy both…

  440. I definitely agree with the DOA part. It just seems wrong to have to pay for something that is your fault (Sorry I can’t think of a better way to put it). I hope that people stop bugging you, this is your first time! Anyway, I wish you the best of luck and I can’t wait for my adam.
    -Bob

  441. This is why I love my CC, they call me and ask if I want to let the transaction thru if they think somethings wrong, definitely saved me a few times 🙂

  442. Considering they have sold out the PI-Qi version already, I don’t think demand is going to be too much of a problem.

    I agree that all the bad publicity would normally hurt their sales, but my guess is that plenty of more info will be out, and most likely the pre-orders will have shipped, before they get any more stock of the Pi-Qi screens.

  443. @ Greg Even I am trying to figure out what he meant. But I guess when he says “Till CES we will spend our energy in the same”, same as in trying to keep Notion Ink mysterious?? I seriously hope that’s not what he meant. 😉

    Rohan please do clarify for our sake

  446. I want such a waitinglist too, i want pre-order a Pixel Qi/Wlan now.
    I don´t want to look every day to the page and see the same : “sold out” :,(

  447. You are getting many questions on the Pixel Q being out of stock. Why don’t you start a waiting list. then when the item become available people on the list do not have to wait in line and maybe miss out again. This could make already hurt family members even more hurt. Once the reviews come out if they are as good as some of us think they will be this might be a very hard item to get. I would hate to see some of your loyal fan base have to go through anything like we had to go through last week.

  448. You should be able to have a list asking for intent to purchase,then you can send us an email when you see stock coming for us to order.

  449. @Srini, +1
    Roahn and ppl, Congratulations on a phenomenal start… Just keep up the momentum of the good work, All the Best!

  450. Rohan,

    Wonderful down to earth way of keeping us informed. I did not receive an e-mail allowing me to pre-order. I’m OK with that as I came on board late. I do see that it appears that I can pre-order the LCD wifi, 3g model. I am going to wait for the Pixel Qi LCD model.

    Patience can be a virtue.

    Thanks,

    Larry

  451. +100. Well written Barry. You wrote everything that was in my mind. For a startup like Notion Ink, Customers should be like god (or for that matter for any company that is in business). All their internal processes should be aligned with customers’ needs. As the chief of Notion Ink, Rohan Shravan should be thinking about how to make customer experience as smooth as possible. I know that there are a lot of lessons to be learnt from the incidents that happened in the last couple of days.

    @Rohan Shravan, I know that you will take comments from Barry seriously. All the best. Remember Customer Devo Bhava :-).

  452. Hi Greg!
    How do I get to read your blog at notioninkfan.com? I’m not being granted access. Would like to get in touch with you. My email id is abhirup_basak at yahoo.co.in

  453. How great that would be for a start up compamy,to have a list of people waiting,Makes it a lot easier to order screens etc knowing they are sold

  454. “Notion Ink is right now too mysterious and needs to share everything about the product: Agreed, and accepted.”
    were is the info?
    “Bonus mystery feature ;)” is still a mystery

  455. @ Barry Kearns

    An excellent analyisis of the last two days of fiasco and Rohan’s response. A balanced and well written, positive critique. I hope Rohan pays good attention.

  456. THat is probably impractical. First of all the Market was designed for phones, and while certain apss may work at 1024 by 600, most won’t. Second of all it is up to google, and i doubt they will say yes. Third of all that is why they designed genesis

  458. To begin, what about saying something about the MARKET ! How can you play in front of other product if you only have 10 or 20 apps ??
    This info is the only one taking me away from ordering (LCD only, don’t have too much money).

  459. we who trust you and adam are there with you rohan.

    Important : I ordered for QI from US but I need 900 series as I will move to India anytime.

  460. I want to buy adam since January of this year because I really love your idea.
    I am keeping to read your post and news in this year,
    but I really disappointed on last Friday.
    Not only the PQ 3G type is more expensive than I expected (but still acceptable), but also the details you posted are not enough.
    But this is a great opportunity for you to learn.
    I will wait for PQ 3G variant until February of next year.
    Hope you can give more details at that time.
    Keep on going!!!

  461. Totally agree – *especially* on the vague internal storage and inability to choose between 850/900 at checkout – those were major oversights.

  462. Wait untill the lauch if you want all the questions answered,No one is making you preorder,Only wish i could

  463. Well thought out post. While the suggestions help fix the current problems with preorder it doesn’t emphasize the key point and perhaps only real thing that is a problem to me and that is faith in their ability. It isnt a matter of scam or not for me. Its a matter of how competent they are. The language issues especially with grammar/spelling mistakes on their website have been ringing alarm bells for weeks now.
    As an exaggerated example: If a bunch of It/engineering professionals cant make their website work well and leave out key parts to making the process work smoothly that should have been obvious were going to fail. Can they be trusted with the even more complex task of a well managed system on a tablet.
    Just how polished will the adam be? Like you said communication can fix this.
    This is what they have to Fix. The scam stuff is easy to fix. Just requires giving a reputable source like tech blogs review/preview units and most would change their minds.

    I also would have thought that the latest post would at least tell the followers of adam that were willing to fork out money at this stage how much memory they get.

  464. Hi,

    Just wondering whether there is any chance of knowing when the next batch of PQi models be available for ordering?

    Thanks

  465. Rohan you are visionary and not just someone who wanna do business. Im pretty sure you will overcome all this and flourish. adam will be success.

  466. Aww man, Rohan I thought we were going to be blessed with more exciting details on the actual product.

  467. While I can’t tell you about customs duties to import from China to US, the sales tax in Chicago proper is just under 10%. The surburban areas are lower, and vary. But, you are supposed to pay it on mail order purchases directly to the state at the state rate of about 6.5%, but almost nobody does, as it is difficult for them to track. And, if you are only here for a year, you will be gone before the use tax return is due anyways. But, if you buy it in the store, you will have to pay the sales tax on top of the price, it’s not built in like VAT.

  468. I think many people want Adam for his PixelQi display. Without it they any other tegra 2 tablet on market. PixelQi is difference betwen others tegra 2 tablets.

  470. I too believe there should be some kind of notification when more Pixel Q models will be ready. No one wants to watch the site every day all day only to find out that they missed out again, because they were asleep or hard at work. Maybe a waiting list or maybe a sign up sheet for everyone interested in that model. So that when it becomes available they can be notified 1st, by e-mail so that they get 1st dibs, before the units sell out again.

  471. Thanks so much for the thoughts!
    I really liked the clarity and brevity of your terms, and it’s sad that so many people attacked since for a change a company was trying to be transparent. I would, however, have really liked a little clarification on the customs issue. I know this kind of international shipping is difficult, and there is a real possibility of getting burned on the receiving end (it’s happened to me before.) Knowing this a little more info, especially for the big markets, would have really been helpful. I missed out on the preorder of my coveted PQ version because I was having flashbacks about previous customs nightmares.

    I’ll be eagerly awaiting the opportunity to get in line for the next order of PQ versions. A word about the customs question before then would be really appreciated!

    Thanks for everything you do, it’s clear you really care about your product and your customers.

  473. This was a very good and well thought out comment and advice. I hope Rohan will take it to heart in the light of positive & constructive criticism.

    Like Barry, I too really hope and wish to see Notion Ink come out on top of it and taking the world with the adam and other products still in the pipeline. I still have faith in Notion Ink to be able to do so!

  474. @manish: For a flag-bearer for agnostics, her/his name is interesting. Tempted to ask her/him:
    “To you own family member would you say” I dont have faith in you, coz faith is blind?”
    But I’ll pass. It is interesting to see how people twist your words to suit their fancy ideas.
    It is quite obvious that Rohan needs the support you have expressed as also from theists, atheists and agnostics … and whoever is remaining. Manish: Did you know there are agnostics who do have faith?

  476. @Jim (in case you are no longer viewing the Introspection posts…)

    Well, you go away for a bite to eat and look at the flames burning when you return! Oh well, at the risk of feeding a troll, here goes…

    If you read my posts carefully, you will see I never indicated that I intended to use any Adams to underpin a €100m contract – I may take the odd risk in business, but that would be plain stupid! The €100m contract and the Adam purchase are completely separate. I used the investment of €1m to win a €100m defence contract to indicate that I understand that business carries financial risk, the need to take risks (financial and otherwise) but also the need to do a through job and ensure that you ensure that the basic, dull bits of business process are competently & thoroughly done. It may sound like common sense, but as I have found too often in business “common sense” is anything but common.

    The work I had planned on the back of the NI Adam is nothing like as high value – yet. It would be for us a competely new business stream moving into areas of support and service where traditionally my business has been weak and fairly conventional. For various technical reasons I have no intention of explaining here, the Android platform and the combination of technologies in NI looked to fit well with the area of business we hope to open up. We know from the outset that going with products from a new start and small, unproven company represented a risk (it sits at number 4 on my risk register), the potential of the product offered advantages that we felt outweighed the risk. That assumed, however, a degree of business competence which the last 2 days has rather disproven.

    We have not invested heavily in financial terms in NI – a few hundred man hours of planning, some ring-fencing of resources which can now be redeployed – but in terms of “backing” this risk in front of a normally conservative board, we have expended some of our “credibility capital” with the board which will take time and effort to recover. But no worries – you win some, you lose some, and we had at least prepared the board’s expectations in this regard.

    When my company develops products and services for the military, they can have service lives (admittedly with mid-life-improvements, upgrades and the like) of anything between 10 and 40 years. When considering the use of any supplier, their long term survival, stability, obsolesence, customer support and credibility are important. When building new business streams in areas where the technology is maturing, we can take some risks. But this would have been a risk too far.

    Regarding my spelling mistake – hey, shit happens!! I am working from my German laptop today which has no English spell check and where some of the charaters are different to an English keyboard. I apologise for the few spelling/grammar mistakes. But I am writing an unimportant blog post, not a set of apparently global terms and conditions for the very first product of a new start company with aspirations to redefine the tablet marketplace. If I were the latter, I would certainly have used spell check, never mind checking the consistency and legality of those Ts & Cs.

    I make no pretence to be any sort of “guru” (and certainly not from the CIA or any sort of Psyops), though I do act as a corporate mentor for a number of fast-trackers in Airbus & BAE Systems. The first thing I tell them when I have my first meeting with them is NOT to treat me as a guru, but to critically question & challenge any view I express before deciding if it has any value for them. I try not to mentor just to bolster my ego (though the feeling is pleasant), but because I find I probably learn more from my interactions with these young, intelligent and challenging folk than they are ever likely to from me.

    I do not seek to produce any credentials here, because I like my anonymity as an ordinary poster just like everyone else. My credentials are for those with whom I have a business relationship or interested parties searching LinkedIn.

    So do get off your high horse. And if I ever do write “Product Launch for Dummies”, you’ll be the first to receive a free signed copy!

  477. In the video demonstration set for next saturday and a couple Benchmark tests would be wonderful to see. I’ve seen other Tegra2 devices benchmark well above the competition and would enjoy seeing the same occur on Adam even with Eden running in the background. “Quadrant Standard” and “Linpack for Android” are two examples. Well done on creating a great product and will order as soon as the PQ-3G is available.

    Thanks

    Hammack, K

  478. Paypal is very dangerous to use for companies. We have withdrawn from it due to the endless ways they harass your company if it doesn´t concern E-bay goods.

    Selling professional stuff through paypal turned into a nightmare for us where the ´to fight white washing´ wanted to know everything about our supplier (names, addresses etc) and when we refused to discern privileged information after endless and fruitless robots at their site we just wanted to clear the account.

    This was forbidden according to their ´banking rules´ (the thirty page document nobody ever reads but is suddenly demanded by some preorder bookers). We could protest before a court in Luxembourg with it would take more than a year. While protecting the world as we know it against whitewashing (my company does much larger deals for over 25 years and no bank ever insulted us this way) they kept receiving money from clients to our account.

    We refused the money, but that in itself was refused as ´we were not allowed to control our account due to suspension of services´. Finally our lawyer advised us to sit out the half year they have to freeze your money and then take it all out. Which we did and we will never return to paypal again.

    I hope you see the irony here: protectiing the world against whitewashing while goiing accepting money on the account! So every drugsdealer could use it to whitewash his momey and after half a year it would be clean. Bullocks and just a nice way to make a large profit on frozen accounts. Google paypal and scam and you will see there are thousands of companies with this problem.

    So never use paypal for your business except if you´re into drugs or e-bay stuff.

  480. “The first thing I tell them when I have my first meeting with them is NOT to treat me as a guru”
    Your safe i don’t

  481. Stop thinking too much 🙂
    I’m sure he meant he will release more info (though may be in bits n pieces to keep things tight from competition i guess). But surely he is not foolish enough to hold back important information after all what happened.

    But the official unveiling may happen only at CES.

    Anyway, don’t stress and enjoy. I have 100% confidence in Rohan that he wont repeat his mistakes.

  483. We were and still are and will be always there to give u the strength and support Rohan…
    I can understand ur difficulty and am sure u will get it right the nxt time…
    Really waiting for the next batch of PQ Wi-Fi for i missed it this time by fractions…
    All the best Rohan… And keep us posted wen tht will happen…

    PS… I was really waiting for ur weekend post… Hope u’ll find some time tomorrow to put them up as its still weekend ;)….

  485. Your journey is nothing like anything we can imagine but i will say this there will be ups and there will be falls, that will always be a given. Trust yourself, be honest always. Ignore the wisdom that tells you to be cautionary. The reason Notion Ink had/has such a big following is because of this blog. Dont change who you are because things went bad, dont change how you chose do business because others tell you not to. This is one area I tend to respect Steve Jobs, trusts your own instincts.

  486. Rohan how many PQi units will be made when Adam is offical released ?
    Would buy both the LCD(if the PQi is not available) version and the PQi!

  491. I’m surprised no one else has mentioned this yet, but I think the biggest problem with the pre-orders was your choice of payment processing vendors. CCAvenue does not have a brand that is recognized globally nor the experience and expertise.

    I did not feel comfortable handing over my credit card info to a company I had never heard of. Especially since the process demonstrated a lack of professionalism and expertise. Had you chosen to work through Amazon, PayPal, eBay, Google Checkout, or any other globally recognized and trusted vendors you would have had a smoother process.

    I think we all would have expected a vendor that appropriately calculated the shipping and tax, which is the norm in online transactions.

    A large vendor also would have had the capacity to handle the demand appropriately, and process payments from a variety of options and geographic locations.

    I would rather have the transaction handled by a capable and trusted vendor and have the cost of this option passed on to me than take my chances with an unknown and less capable vendor.

    I sincerely hope you take this recommendation, so that I can purchase and recommend tis product in the future. Thank you.

    PS – Your biggest feature is the Pixel Qi screen, I wouldn’t even bother with the normal LCD. Not that the software and other design features aren’t great, but the Pixel Qi screen is HUGE.

  492. @ Govind

    “Ignore the wisdom that tells you to be cautionary”…

    Really? If Rohan was throwing himself off a cliff would you be offering the same advice??

    From what I have read over the last 24 hours, the people who are being as you put it “cautionary” have Rohan & NI’s best interests at heart and, in corporate terms, are trying to offer advice that will prevent him from throwing himself off a cliff.

    I’m all for competent business folk trusting their own instincts. But so far, Rohan has not shown much evidence of falling into this category.

  493. It’s time to stop thinking about what blogs say about notion ink. U seem to be too concerned about what is going on the tech blogs. But that is not going to help u by any means.

    What has occurred in the past can’t be reversed. But u can make things a lot better(as u have decided) for ur customers convenience.

    And it would be a good idea to get things checked(tested) urself or by someone in ur team when u don’t control some things (which depend on ur partners like CCAvenue and server scalability issues)
    (Although i assume that u had gone through routine testing procedures before opening for preorder)

  494. Which is why they need a faq or at least update the blog post with the info they give in comments and emails.

    In an email published as a comment to the previous post, yes they will support android market.
    Oh, and it will only have 8GB built-in flash memory, which can be extended with sd/usb storage.

  495. very very well said… They are selling like hot pancakes in today’s world when apple sells you doughnuts (Hope you get the analogy )

  496. I am one of the lucky people who got to order Adam, I still believe in NI and so far I am not worried about being a ‘scam’.
    What I could suggest to give your public peace of mind:

    -follow the advice of your fans in regards to posting a video
    -be clearer in the specs (for example 8+ GB could be written better). Generally speaking, English communication could be enhanced.
    -be clearer in buying policy. If you knew that $50 shipping (I don’t it’s too much, but when you are about to order it comes as a surprise) before, tell your public before.
    Clicking BUY IT and then seeing another $50 leaves bad taste in your mouth.
    -Sleep more. (no i am not joking)
    You are the CEO. Let an intern collect concerns and focus on the big picture.
    -LIMIT the amount of information you give us. Sometimes it’s better not to know. Greater the expectations, greater the disappointment in case of failure
    -Send to the most important 5 blogs (slashgear, engadget, gizmodo, etc.) one Adam BEFORE CES. They will start writing about it, build anticipation, come visit you at the booth. They will also elminate other blogs writing that this is a scam.
    -Don’t reply on other people’s Blogs even if they write bad things about NI. You are the CEO. Keep your fans, your fans will write for you and support you.

    Rohan, you have reached a lot by having fans who order (almost) blindly a device coming from overseas without any preview. If the device is indeed promising as it seems, all you have to work on is the customer relationship – which is part of NI as well.
    What is done is done, but people will give you a second chance. Think that ‘the more it hurts the more you care about it’ = people are upset because they wanted to order Adam and they couldn’t. So you still have them, as long as you play it right.
    Now go get some sleep 😀

    Ciao

  497. This is strange, I did get an e-mail as a member of the ‘family’ but found that the Pixel Qi version was sold out when I wanted to buy one (soon after pre-order started). So Satish, how could you order one without being among the first group that could pre-order?

    Congratulations on your purchase anyway, I am not asking this question to say that you are not entitled to it. Just wonder what happened here.

    For me this news that Pixel Qi availability is limited is not good news. I already decided on an Adam after following the blog for quite some time (even sent in a logo design) but now my purchase decision will be made next year, and I will consider all other tablets available then. I might even wait for the iPad 2 now (I think saying that equals to cursing on this blog 😉 but it might suit my needs and doesn’t have the shipping costs/fees/duties, taxes and whatever as I can just buy it in a shop with a clear and simple pricetag.

  498. HELP-HELP-HELP IF I WANT TO ORDER I CANT. THE PREORDER SCREEN WITLL NOT LET ME. IT SHOWS #1 PICK VARIANT BUT IT DOES NOT LET YOU. ANY ONE

  499. Week-End Special Part IV (October 9th):
    “Day after tomorrow (or tomorrow if possible), I will upload better images and more details.”

    I can’t find any of these promised pictures on this blog. Where can I view them?
    Only images I find is not even 640px wide and never of the angle we will be using most; front.

    Just release a single high-rez picture taken of the front of the device to put an end to the mystery of bezel-size and such. And if you for some strange reason can’t find a decent camera in China, use the fancy swivel cam on another of your adams, it has more than enough pixels to make a decent wallpaper image, does it not? 😉

  500. My advice may seem a bit like pop-psychology here but the point I was trying to make, which I now think I made quite poorly, is that if you think you know what you are doing and trust yourself then dont ever change the core of what you wish to do or how you wish to achieve it regardless of the circumstances. Learn from your mistakes (thats a given) but dont fundamentally change and specially dont buy in to something just because everyone tells you its the right thing, do it only if you believe in it. So you tripped and fell on your first step trying to get out the door, no ones going to care if the product is as you have described it so far.I must admit after staying up all night, first waiting for the email, then waiting for the link to be activated, then to get in to the order page – I myself lost a little bit of my eagerness to jump on the pre-order bandwagon but I will still get the product if its even remotely as you have described it so far.

    cheers.
    Govind

  501. ha ha.I think he was just trying to cheer up Rohan. Maybe he is not aware of Steven Jobs history

  502. Very well written
    If Rohan pays respectful attention to all issues that you have summarised , he will definitely come out stronger.
    Currently he sounds wounded surpirised and arrogant .. and I am hoping all that would change with time.
    The FAQs are long overdue .. and I admit I have bad feeling about the 18th
    Fingers crossed that I am proven wrong ..

  503. Rohan did give his side of story on why they had to go without video for the pre-order.
    http://en.wikipedia.org/wiki/Pre-order
    Well NI has chosen in their wisdom their own path for preoder; without videos. NI has not bullied you into going for a pre-order. Please keep your money safe till you see the videos and when the product is released … like many other people here. Rohan seems to have finally understood the logic behind putting videos .. slow learner that he is… 🙂

  504. get it in chicago!
    As far as I know, there’s no extra taxes or VAT, or holding fees.

    Mastercard isn’t working with them yet, so I’d go with something else.

    In-stores will most likely be the same base price, but since most tax on electronics is around or over 10% (depending on cook county vs everywhere else), you’ll wind up with around $50 in tax anyway.

    that’s just my two cents.

  507. Ah, the anonymity of the internet cuts in all directions.

    On the one hand, we have access to expertise and information that no one would have dreamed of only a few years ago. On the other, the reader has to carefully judge the quality of what they read… often with little to no reference other than their own limited experience.

    Best not to take anything personally.

  508. After the hazzles over the last days I started loosing faith – but on the other hand my believe in the product is staying strong – so strong I pre-ordered it.
    Thanks for keepin’ us ‘believers’ posted so frequently, so that we know whats happening behind the scenes.
    Keep doing so – I guess that will be the first step for “to make Notion Ink best in its customer relations”.
    Try to listen to anyone of us. I know its a startup. I know its the first product. But I have a good feeling, that this might become surprise

  512. Rohan,
    Appreciate your clarifications. You might want to clarify upfront of the costs people in different countries will be charged when the product is delivered. The VAT, import/custom duties etc. People are going get even more mad than what happened with the pre-order. In the pre-order, they atleast knew what they are going to pay before buying. These other charges on delivery which could be as high as 25% of the price – people are going to go berserk!

    You might want to put out a table of approximate charges by countries thats users are expected to pay on delivery.

    I am pretty sure that if you do not do this, the company’s reputation is going to take a big hit… I really want you guys to succeed!

  513. well said, in this day and age these issues should have been expected and addressed earlier, especially as they were flagged well before the launch.

    As was pointed out earlier, one world warranty is a great idea but it should be spec’d to the highest standard for all the markets involved and not the bare minimum or one that profits the company for their lack of quality control.

    T&C’s should reflect your belief in your product, Quality control, and the relationship you wish to have with you customers.

    it can only get better… 😉

  514. common arcticfox I manage multi million dollar projects and programs myself,- there are bigger messes to be dealt with on each but after a while you learn to come out smelling like roses regardless. So far the only flaw in NI execution seems to be their inevitable inexperience. Will it reflect in their product as well? May be, but these are a bunch of kids who are building something truly unique. Lets give them a chance, I trust they will get it right.

  515. I am aware of Steve jobs history but you got to admit that guy still built apple in to what it is today, and regardless of his failures he still held on to his guns and still does so today.

  516. Good question. I didn´t participate, but I know someone who did. He is also waiting for his offer.
    However I can´t remember a promise to be in pre-booking. As most of you now realize that´s a voluntary risk you take and it wouldn´t be fair to expect logo competitors to enter into it.

  517. @Rohan, look on the bright side – you’re only getting all this criticism because you’re building something that people want and care deeply about. It’s a problem many would give their right arm to have.

    That’s not to say you should take the criticism lightly though, I just thought you could use a little positive note of encouragement.

  518. Hi Guys,

    I was able to successfully pre-order a 3G variant. I’m currently residing in the US, but I’ll be returning to India early next year (Feb or Mar 2011). Which 3G version should i get? 3G 850 or 900? Please advise.

  519. Rohan
    Hang in there
    I would have suggested that you keep it tighter and only offer preorder to those the regularly post on the Blog. We would not have done to you what happen.

    The good
    The most of the issues are identified and I have no doubt your working on them and this won’t happen at launch.
    NI Policies are NI policies. A lot of people compare them from the big Companies that are out there. Your a global company and like it or not things are changing that way so you are ahead of the game. All these big companies are changing or in plans to change to more of a global. The “American way of thinking” to customize the support and other policies for the US is changing.

    The Bad
    The NI team has work to do. I would have been better to put out the video’s and pictures ahead of time but I know what you were trying to do with CES and it is easy for me to say that now. I think it is good that you are going to get that done. I would have pushed it back a little and brought it out just before CES maybe on the 1st. I have no doubt that you will get through this. You taken a hit but agree with you. Look for the long term.
    the Android Police
    I Don’t like the way they did it but they did do you a favor. They pointed out most of the issues that people will bring to the table. The NI team can now start working on changes they want to make and communicating on the ones they don’t. I have an issue when people point out issue but have no solution. To me it makes them look like they have no idea what they are talking about, but they know they don’t like it.

    Again hang in there and see you at CES

  520. Dear Rohan, I believe that whoever is still staying on this blog is still behind you, even if they’re sounding negative. I believe you can only get better from where you are now. I’m waiting to see the video(s) come 18th december.

  521. Which will no doubt be revealed at the CES!
    A faq now would be detremential to the launch at CES

  522. Can’t disagree with the general thrust of this, but I suspect you misread what Rohan wrote today about ‘short agreements’. I think he was sharing what happened at their internal meeting where there was a suggestion that ‘short agreements’ (transparency, in other words) should be avoided in favor of the usual, long, obscure, legalese. He wasn’t talking about such a suggestion from customers. This internal suggestion, I think he is saying, he will fight unto death. In other words, he is issuing fighting words in favor of transparency as a company. My personal advice is to listen to the lawyers on this one, and while clarity and transparency and, really, better overall terms for the customer when it comes to standing by their product will give them a great edge in the marketplace, some defensive language is also necessary.

    Of course, not to minimize the cluelessness that was on full display with the T&C on the 9th, but I disagree that Rohan is disrespecting his customers on this particular point. Quite the contrary, I feel.

  523. Rohan,

    Over the summer I worked for a company who was, in a similar situation, just building out their customer support team for the first time (the technical term is “CSA”). They spent a lot of time investigating how other CSA teams got things done. I distinctly remember them taking a trip out to los vegas to visit the Zappos.com team.

    My suggestion is to learn from others. Customer support has been practiced for many years, and this is one area where it’s not very useful trying to reinvent the wheel.

  524. Excellent post, Barry. I’d add that as part of categories 1 and 3 and something I’ve found very curious is that there are no videos of the product in action. Some have even speculated that it’s vaporware or some kind of elaborate prank. As much as I’d like an Adam, I’ve been burned with products bought directly from China (Shanzai) that didn’t do what was claimed and the manufacturer made no effort to correct the situation. I am a lot more careful now and I’d never buy a “pig in a poke” product that I haven’t seen in action on video with all claimed features being clearly demonstrated. I know there are older videos but the Adam has changed a lot since those demos. I can’t imagine it’s a security issue, why would you need to keep the specs, performance and demonstrated usability secret from your own customers?

    Also in category 3, company policies were not clearly explained. Example: if DHL breaks my Adam in transit or my product is otherwise DOA, am I covered by insurance? I’m still not sure because the refund policy makes it seem that I’ll be on the hook for up to 13% of the total charge even if I receive a DOA product.

    I went partway through the order process but since I couldn’t even tell exactly what I was going to order and the refund policy seems very slanted towards Notion Ink’s side, I passed. I hope I can have my faith restored and buy one in the future.

  525. all nice and good to see a new post and all but theres really nothing being said as far as I can see. how about notion ink stop beating around the bush and get straight to the point by answering people’s questions?

    A lot of them wont need internal discussion, such as specs, market access, sim slot etc. At this point, all I really want are solid answers and am finding it hard to just continue to hear your thoughts on your failures. Im giving you the benefit of the doubt by keeping my preorder for the pixel qi+ 3g, I think notion ink should pay its customers enough respect to get straight to the point

  526. Just focus on your core competency. Outsource everything else.

    Your core competency : Design, Quality Control on Hardware. Android Software.

    Payment : Outsource to hosted checkout solutions Google Checkout, Paypal etc.

    Spending time on anything else is not a value add.

    Focus on Marketing

  529. Hi.

    It is not weird to pre-order a product for which there is no thorough description, specialized reviews or even final specs (that even happen for expensive products like cars) but having to pay the full price -including shipping- is. What do you think?

    Regards,
    Dom

  530. android market place will be available (in two weeks time) to all products runing android 1.6 or above. See their (android) website for more info.

  531. they could use the existing pre order form by saying
    sorry this item is sold out at this time and we are not sure when it will be available if you would like to be placed on a waiting list please fill out the pre order form and we will notify you when this product becomes available (don’t ask for credit card info at this time)
    Bilt in list and a Idea what they need to build

  532. @arcticfox – by the way I logically agree with your advice full heartedly and I also understand the predicament you must be in after having stuck your neck out to back a “nobody”. But I have been following this blog for a while, and it makes me feel a little nostalgic. My advice was I guess more sentimental. But here is the thing I was practically and idiot when I started, today I am a little smarter but I honestly feel that I probably did my best work when I sort of did things my own way regardless of how I ended up looking. The thing I hate most about the corporate structure or the nature of business is how clinical they tend to feel. What happened to the ben and Jerrys of the world?

  533. You’re assuming he got a unit to do work on….. I don’t think anyone in EAP2 did.

  534. Rohan, you said that you still have lots of the LCD variant but what is the battery life for this variant. I have never seen anything posted on the expected battery life of the plain LCD variant.

    also has the MasterCard issue been fixed.

  536. Correction

    “A lot of people compare them from the big Companies that are out there”

    Rohan compared them to Apple and Dell, but it must be borne in mind when dealing with so many markets that the T&C’s must meet the highest standard in customer protection. There has been a mention of NI setting up an office in the EU and when that happens, under EU law these terms and conditions would be illegal. Most T&C’s are not set by the company themselves they are set by the laws that govern that country (or region).

    Customer focused companies go beyond the minimum requirements and hold themselves to a higher standard in order to ensure THEIR customers are satisfied with the product, service, and the companies image, all of which are important

  537. I completly agree but we should also know it was a preorder and not adam is not yet officially launched. Its we few freak & crazy guys trying to get 1st hand by any mean.
    For rest of the world please wait till CES for videos, demos, reviews.. (We will be watching those on our own Adam by that time).

  538. Why would they only publish information for the major markets. Define major?

    In reality custom tariff are very difficult to predict. Even if you know the CIS code it´s still unclear what customs will do with it. Believe it, inspect it and allow it or use a different code. that´s up to them, not to notion ink.

    To solve this you can ask for a ruling per country (not in all though). That´s normally done by the importer per country who sends one to customs for a ruling which will usually be valid for at least a year. This process depend however on two things:
    – an importer per country who has a real machine in his hands
    – At least two month of patience on a ruling by customs. Two months is the minimum Rotterdam harbour uses and that´s one of or the biggest container harbours in the world. Try it elsewhere and it will take you a multitude of that time frame.

    So realistically this couldn´t be done for the pre-order. It´s a gamble you take yourself, just like all the Europeans did when they ´illegally´imported an Ipad. That´s the word Apple used and made their warranty null and void for everybody who did so before Apple had used another half year to be able to ship to Europe.

    So don´t expect notionink to do the impossible when companies like Apple are not even capable of doing so within a half year of a SHIPPING product. If you prefer that face up to a second half of January release in the US and a mid August one in Europe and possibly in other parts of the world.

  539. Those who speculate that Adam is a hoax are beneath contempt. Take a look at Mary Lou Jepsen’s (CEO of Pixel Qi) blog post today. I bet she is in on this satanic international conspiracy to defraud honest folks as well.

  541. Some difficulties were to be expected, after all, you are technicians, and not pr-people.
    What you now need to do, is to analyze what went wrong, how it went wrong, and how to correct it. Please read carefully the comment from Barry Kearns, I think it sums it up pretty good.
    This is your first product, and I can understand why you want to do it all on your own, but I think you might need to rethink that strategy in the near future. Establish a marketing division, and let them do the marketing/customer relations.
    Get the help of some legal advice on international sales too.
    Finally get some financial advice too, I’ve seen it before, that a great technical company went belly up, because their managing director was a techie, and really didn’t have a clue about running a business. Now I’m not saying, that you don’t have a clue about running a business, but in your appearance in the blog, to me you come across as a technical person.
    Remember if we don’t have failures, we have nothing to learn from.

    By the way, can you disclose how many units have been sold?

  542. Same happened to me, too. I already found many rumors about alternatives coming in Q1 2011. NI have to move fast, the concurrence comes closely.

  543. Hi Rohan
    I can totally understand where you are coming from when you say you could not foresee how much in demand the adam would be. However, many of us have been following since February/March. You know how many emails you sent out to those people being given the opportunity to pre-order first. I would suggest that you should have had at least this number of the highest spec ready for shipping in 6-8 weeks. But this can’t have been the case. But anyway, I think the way forward is to give details of how many of each variant will be manufactured per month. You say that obtaining the PQ bit is an issue. To be honest, this is THE main original reason I have held out for your product over other tablets. Considering the length of time to get to this stage I am surprised that there were not more of the PQ parts.

    Regardless, now is the time to start the PR process. I think you have seen from all the blogs just how successful Notion Ink & adam could be. But you need to get it out to the masses.

    I would also suggest looking into Google checkout or Paypal. In the meantime I eagerly await stocks of th highest spec variant and the facility to pay with Mastercard.

    Good Luck

  544. I like this advice.

    Best of Luck Rohan. I hope NI recovers from this, and still manages to be successful.

  545. These are a few of my suggestions. It really hurts to see such an ambitious project just ripped to pieces by the weary International community.

    1. Payment Options

    It would be very nice if you will provide Paypal as an additional payment option, especially for International buyers. The use of CCAvenue is especially commendable as it provides an option to use net-banking and use ATM/Debit cards issued by Indian banks to transfer funds. This step is justified as the product was aimed at students and students in India (and probably other developing countries) don’t have access to Credit Cards. For the sake of the argument, credit cards are not even possessed by 20% of the working population in India, the Adam’s home market (speculative: based on self-interaction with people). I don’t suppose this is an issue for students in the USA or Europe as banks have at least the option of providing auxiliary credit cards to family members of the primary card holder. But CCAvenue as the only payment option should not be imposed on users across the whole world. Provision of Paypal also negates Notion Ink from handling independent credit cards issuers. It also builds on the trust that existing Internet-purchase community have in Paypal to handle their money.

    2. Shipping Charges

    It is really commendable that Notion Ink wants to promote the idea of One Global Price Policy. I even feel its fair to charge excess to offset the exorbitant shipping cost faced by some regions by regions where it is cheaper. But I would like Notion Ink to do is support / thank / reimburse /congratulate the people who have paid extra shipping (paid 50$ instead of the 25$ incurred) by giving them a proportional discount for a limited time at the Genesis App Store. This would justify the variance in price. I am sure the people who have paid the lesser shipping (paid 50$ instead of the 180$) will welcome this gesture too.

    3. Shipping Provisions.

    While I have absolutely have no idea about how DHL is managing the logistics specifically for the Adam, It makes sense in consolidating all orders from a specific region. Let me elaborate this. Say there are 10000 units (speculative) ordered in the USA and France and Germany each. Rather than sending these 30000 units as individual packages, it should send 1 shipment of 10000 to USA where it is distributed via DHL localized centers. Meanwhile, it should send a 20000 shipment to either France or Germany, from where it sent by road tho the other country. This ensures two things :-

    ====>a. lesser resources used (packaging, fuel consumption, etc) in the present scenario of dwindling resources.
    ====>b. lowers shipping costs, which then can be reflected in the One Global Price Policy.

    Of course this also means that shipments will have to be consolidated at the factory or distribution point itself. Maybe the factory could also “push out” shipments to continents on a once-a-week basis. Now this suggestion is not only for pre-order rush, but also regular purchases.

    4. Pre-Order Charging

    Numerous online communities have condoned Notion Ink from charging the entire amount the minute the “BUY” button is clicked. From what I’ve gathered, the Adam still lacks the FCC certification. For any reason it does not receive it (I pray that this never happens) people will have “paid” for vapor-ware and will incur 5% cancellation charges on the pre-order. This is cannot be morally accepted. The pre-order charge should have been charged only when the Adams are ready for shipping

    5. Product Launch Media – Photos, Videos, Reviews, etc

    While it is nice that Adam wants to make the BIG BANG at CES 2011, releasing the product for pre-launch at the moment is not fair. Rohan has apologized for this but I would like to re-iterate that Notion Ink should have launched the devices at CES 2011 (6-9 Jan 2011). It should then have dispatched immediately to various review sites like Engadget, Gizmodo, etc (and maybe even iFixit for a product tear-down ) They should have then opened for Pre-order on the 14th of Jan 2011, which would be in time when the reviews hit the webs. Even though at this time end-user feedback wouldn’t be available, this is acceptable as it’s only pre-orders. It should then make the Adam available for the out-right purchase as soon as the last batch of pre-orders are shipped out from China.

    6. Refined Terms and Conditions
    Some people may have said that a longer policy is a better policy, but I vehemently disagree with them. Notion Ink has taken a proper stand on the grounds that longer policies with legal mumbo-jumbo are seldom read by the Average Joe. But I do feel that the included policy could have been worded better, laid-out a little neater, and addressed common issues faced by consumers in a more holistic approach eg. (repairs uder warranty period, replacement policy for goods damaged on arrival or defective units, etc)

    7. Hidden Extra Cost

    I don’t suppose ths issue has not been discussed up by the online community, but is certainly one that I faced. When purchasing the PixelQi 3G variant, the cost was totaled as 550$+50$ = 600USD. For some reason this was being converted to 29999 Indian Rupees which equates to USD 665.6. There is an extra 65.6 USD charge. In fact this mysterious charge is present for all models and varies for all models varying from 46USD to 66USD. As per the discussions on the blog, some suggest that it could be for Import tax/duties. Now this extra charge has not been defined, and was present only when using India as a destination. If this issue could be clarified, it would be really nice.

    I do hope Notion Ink takes note of the issues that have been highlighted and like any company that is banking on community involvement should address them appropriately either by personal reply or by a blog post (so the entire family can have access to them) .

    On a leaving note, I will be purchasing the Adam when it’s finally launched no matter if these issues are addressed or not (well, as long the stated hardware is present ).

    Cheers Rohan!!!

  546. @Rohan
    “Apologies for not posting the week-end special (had it ready last week by the way).”
    By this are you suggesting that you have a weekend special ready but aren’t going to post it? Why not?

  547. Hi Rohan,
    I’m still wondering how NI almost snatched defeat from the joys of victory?
    It was a PRE ORDER why limit the numbers? Accept all orders BUT only take monies when orders dispatched most companies would envy such a situation.
    Unable to comment on order process as my option was not available when able to access order page.
    Fully agree with comments re video and reviews prior to ordering.
    You want to reward the “family” simple just add some extra memory or some accessory as token of thanks
    speaking of which are family who were unable to order now outcasts ? 😉

  548. @rohan,

    Good going man. Looking forward to your revamped approach towards customer service. As someone else said here, it would be great if you got retailers in later on to import Adam in bulk so as to reduce shipping costs. Esp for us Indians. I know the product is coming from china, but since i also know it has been designed in India and you yourself are in India, Dil nahin maanta! 🙂

    For me Adam will be a boon as i work on an offshore oil rig halfway around the world and the only way to call home is Voip. No cellphone and unreasonable Sat phone charges. 😀

    That’s just one of the reasons btw. The other reason is to Show off. 😉

    cheers and keep you chin up. you are doing a great job and it feels great to be able to communicate with a CEO of a company directly (u haven’t replied to any of my posts but i know u do read them)

    rgds
    Kirtan Doshi

  549. I was one of the last answering you in the former post of Rohan and I think that summed it up well. I recommend others to read that, but waiting with your finger pressed to get your programmers to work is not an executive´s job. He would have arranged a normal EAS purchase for his operation.

    You add now ´We have not invested heavily in financial terms in NI – a few hundred man hours of planning, some ring-fencing of resources which can now be redeployed – but in terms of “backing” this risk in front of a normally conservative board, we have expended some of our “credibility capital” with the board which will take time and effort to recover. But no worries – you win some, you lose some, and we had at least prepared the board’s expectations in this regard.´

    Don´t make me laugh. Hundred man hours of planning, ring-fencing of resources and backing of the board and some programmers set aside to buy one adam on pre-order by the highly paid executive is not a conservative board, but a board which would have to face up to its´s shareholder.
    Any board in the world would fire you on the spot if that was your planning. What if you would have fallen asleep? Then all these resources and programmers were wasted?

    I really am in business and I don´t work that way. Nobody does. We have made arrangements months ago with Notion Ink and so have others who are seriously in business.

    Own up and just admit that you wanted to buy a gadget for yourself. Then and only then you´re allowed to whine about the Terms and conditions. Try reading some of others for fun.

  550. I accept most of your points and will study up on those issues, but the point about mobile phones I can not agree with. In terms of android market usability on tablets, look at the galaxy tab -i’ve had a chance to play around with one quite a bit and must say that the market is is a HUGE bonus in my eyes -genesis will never be able to match that and i don’t really think NI is intending it to be a market replacement.

    I hate to bring up the iPhone and iPad because i’ve never been excited about those products (i’m being polite here), but given the success of the iStore (or whatever it’s actually called) there is obviously no reason why android market should not and will not also become a big deal on tablets.

    Having said all this, one of my first priorities once receiving my Adam in January is going to be installing linux so i can really do everything i want to (it will be a dual boot system though…)

  553. My question is this: why is there a 5% charge to your credit card if you want to cancel your pre-order? What the hell is that all about?

    Many times in the past, I’ve pre-ordered based on promises (the Popbox is a great example of this). As it got close to launch/shipping, many folks learned that the device wasn’t going to be even near what the company had claimed/promised. I cancelled my pre-order because it simply wasn’t going to be the product I had committed my promised money to. I got all of my money back and that was that.

    This 5% cancel fee is totally crap. Totally totally inexcusable.That’s $30 US if you ordered the Pixel Qi 3G+ Wifi.

  554. Things that I wanted to write but never had the patience to do so, expressed by someone else.

    Hope that after everything is clarified and videos are out the rest of us will get a chance at a Pixel QI screen without waiting 3 months due to stock shortage.

  556. Hello Rohan

    good post… excited 2 see ADAM demo in CES

    But by seeing Pre order website ( Pre order button still not working in IE explorer.. most ppl use IE browser) and web server issues tell us quality of work .so please Test ADAM properly before releasing to market..do some user acceptance testing by giving ADAM to group of people other than notion ink team ..First impression is best impression for success of notion ink and your future products .. All the best NI team !

  559. Hopefully by the end of the next week with some video(s!) and pictures and confirmed specifications we’ll all be happy to keep on ordering when more become available.
    Unfortunately I was one who actually had a pre-pre-order email, but couldn’t get through until it was too late to order the PQi 3G version.
    Fingers crossed that Pixel Qi are able to provide more screens quick smart! And that there won’t be many more delays in being able to order another in the new year.
    I’m really hoping to have it sorted for my trip to New Zealand. Will also save on the tax as I’ll pay 15% there, but 25% here in Sweden. Crickey!
    Keep it up Rohan! You’re doing better than I would in your position.
    Cheers

  560. well, i don’t get it. Rohan said they got extremely high number of normal LCD panels available. why would you want to sent out the shipping on q1 2011? you could sent out now? if the FCC isn’t approve in USA other Parts of the world could get their first. at least this show there such item …

  562. Good find.
    While I wouldn’t spend the time slogging through T&C’s I would think it would have been in NI’s best interests to spend some time finding one that would work. I realize they are busy, but I think “Work out HOW we are going to take peoples money” is a worthy project. Or they could’ve taken the community minded approach and let their loyal followers do some of the work for them in finding a suitable payment gateway.

    Sadly most all of this is moot. I hope they learn from the experience and for goodness sake get more Pixel Qi screens!

  564. This is more likely to be an issue with you bank than NI, its well know that bank do not give the actual exchange rate, each provides their own buy and sell rate which will never reflect the international market value….. its how the bank makes money especially if they claim not to charge for transactions

    It might be better for NI to set up an Indian only order process for the local market

  565. the main reason for the huge pre order for pixel qi versions.its worlds first and yada yada yada.
    But dont worry cos when they experience the awesome software n UI etc.we will surely see increase demand 4 the lcd version!

  566. I only need two points to buy adam

    – A video or something to see the final product. I can’t buy if there are specs we don’t know

    – PixelQi stock. Most of us want Qi screen.

    I’m waiting for january to order but i trust in your product.

  567. Apple f.i. does not do that. Read their T&C. They only give rights where by law they have to. The rest of the world like the US except for Canada, is excluded form these higher standards. Still they are considered customer focused.

    People just don´t read T&C´s apparently when they are lengthy and hard to find. But if they like Rohan decide to keep them simple and short they don´t return the kiss but start finding faults with them.

    And now poor Rohan has to give in and get into the long and whining documents where he excludes everything and reserves the right to charge you 400$ if your Ipad is not DOA while you thought it was. Why do people prefer that?

  568. Hidden Extra Cost

    This is more likely to be an issue with you bank than NI, its well know that bank do not give the actual exchange rate, each provides their own buy and sell rate which will never reflect the international market value….. its how the bank makes money especially if they claim not to charge for transactions

    It might be better for NI to set up an Indian only order process for the local market

  569. @Rohan Shravan

    In a past posting, you spoke about discount to students. Is this still going to happen? Is it even on the table anymore or a forgotten statement?

  570. I was ready to pre-order, but not going to do it now because of lack of detailed information about the device. I need details, like for example what kind of differences there are between the Backlit LCD model and the Pixel Qi model. When you buy something you want to know exactly what you are buying.

    Good luck!

  571. I was so excited by the opening of the pre-order only to be stopped in my tracks
    because of

    1: Having to pay money for a product that could arrive DOA

    2: no paypal , not everyone has a credit card but most do have paypal

    3: ccavenue for processing

    4: could not select the correct 3g for my zone when purchasing

    5: no mention on the internal storage , 8gb-16gb-32gb

    i will still be grabbing one of these units once a few more things are made clear

  572. Every time I comment on this blog ti seems to be expressing some disappointment or other. I find it difficult to believe that you so misjudged the potential for your product. Please tell me how a preorder could be sold out weeks before the estimated ship date. If your product is only as good as your mangement skills I am left to wonder. I sincerely hope my next comment can be more positive.

  573. It is very difficult for a business owner who wants to treat his customers fairly and not give in to all of the big business legalese. I understand the predicament you are in Rohan, and I feel that you are an honorable man who will do the right thing. Let’s get the kinks ironed out and get Adam to market! I enthusiastically await and support you and the NI family!

  574. Rohan,
    This was a though week for NI, but I’m glad you guys took the time to learn from it
    As a young and dynamic company, it’s though to be dependent on large companies (Mastercard) and everyone is sceptical because your product sounds almost to good to be true! Hopefully you guys will have a good impact with the Adam and use the feedback to develop and launch Eve

    And allthough I’m quite disappointed that I didn’t get the ability to pre-order (even though I got my mail and waited three hours at a friend who had a visa card 😉 ) I will still be waiting and supporting you guys

    dawm, now I have to count-down again 😉

  575. if you get the 3g version, there may be different standards for Spain and US.

  577. Pixel Qi people are happy:

    pixelqi.com/blog1/2010/12/11/notion-ink-tablet-with-pixel-qi-screen-sells-out/

  580. It would be detrimental to have a FAQ containing the questions they have already answered?

    I’m sorry, I don’t follow that. Since they have publicly stated that they will support the Android Market and that the units will contain (only) 8GB for flash memory, what would be the problem of making it easily available to interested (potential) customers?

    I can see how they would want to limit information before CES to make as big an impact as possible, but unless they want to drive up the number of comments to the blog I can’t see what good it will do to keep the already provided information obscured..

  581. Barry Extremely well said….

    Personally and particularly after reading your post I have come to the conclusion that Rohan needs some expert help. Not just advice on this blog, but by his side on an everyday basis. Rohan is a young man with young company that needs to learn the ropes. In the areas that they lack experience and skill they need professional guidance. Not getting this help may well prove to be the downfall of their company and all their efforts.

    On paper Adam appears to be a well thought out piece of hardware. How the UI holds up is still unproven as well, or at least to the public at large. Rohan and his team must demonstrate to the public that Adam is what he claims it to be. Between now and through the upcoming CES show, is the time to do so….Your suggestions are totally on spot. Rohan if your still reading please consider obtaining an expert in business managment who has years of experience willing to work with you and your team for a year or so and give your company a real shot at success. Barry by the quality of your post, perhaps your the person he needs.

  582. That is, I AM in the US, but their email to me was that I am responsible for a 5% fee that will be deducted from the amount I get credited back.

    So…

  583. Rohan,
    I can’t keep looking at the website to see if i can place an order i have to sleep and work.
    Can you please do something for the followers who did not get a chance to preorder.

  585. see my mails before..at least I did the same, paying full etc..for pre-order with Pandora two months ago and all I got now is it won’t be shipped before January..

  586. Did anyone else get an additional 15 copies of the confirmation email from notion ink? I just did, all identical.

  588. I would call the credit card company and take it up with them. Notion Ink pulled their terms and conditions and changed them several times after people ordered. Theres about 7000 posts about it on the preorder post. Link this blog to your credit card company and my guess is they will side with you.

  589. Hey Rohan and team,
    I just wanted to let you guys know that I appreciate what you guys are going through. I’ve recently been part of a business start-up (though nothing like yours!) and there are definitely rough patches. I’m confident that you guys can pull through and, even though I didn’t preorder, I’m looking forward to buying my Pixel Qi Adam once they start shipping!

  590. Rohan,

    If you have answered this somewhere, great. Can you update your specs? But if you haven’t why not? What is the Adam shipping with in regards to flash memory? Buying a product based on your current description of 8+ gb is just not good enough (for me at least). I can’t believe everyone who placed an order is O.K. with that.
    What is the number?

  591. Actually most of us were shouting for pictures and videos. We just wanted an idea of the pre-order time, thats all.

    I wouldn’t have thought NI will put up pre-order before showing a single picture or video f the actual device.

  592. I just want to reiterate what dmac said, if you want to reward “family,” what better way to do that then by throwing in something extra? Especially if rumors are true and we ALL ordered the 8GB version, instead of the 32GB we all wanted. If that is true, then you should consider throwing in a memory module (sd card, or whatever works best with Adam) for the pre-orders.

    I plan on using Adam to write more then anything, and play games. but that storage has a direct effect on the number of apps that can be downloaded. It’s important!

  593. yup I was excited as I thought they had answered my questions but turns out it was only 15 confirmation emails. Better than nothing though

  594. Surely the idea of purchasing an Adam was because it was far superior than anything out there. From the rumours about the IPAD2, i can’t see why anyone would think it comes even close to competing with the Adam (from the known specs).

  595. @Rohan

    Just a few thoughts.

    1. Anything round number always looks suspect among general population. If you say $50 shipping, there’ll be millions of questions and lot of suspicion. But if you said 8.125% tax, and $35.67 for shipping to US, $50.12 for Europe and $80.34 for Russia, NOT A SINGLE suspicion would arise. That’s because it LOOKS reasonable. Anything else that you would come up with out of concern and altruism would LOOK suspicious.

    2. You should LOOK (again) having a grand plan. It’s nice to appear taking inputs from the blog visitors, but PLEASE DON’T APPEAR as if you’re modifying your policies on the fly. Again, you should always look having a grand and well thought out plan.

    3. Every decision however small you take is building block for building customer relations. So PLEASE have a SOLID plan, even if it is stupid. And stick to it. That’ll
    build a path otherwise you’ll be in search of a method that’s never there.

    (Sorry for the CAPS, but couldn’t help after watching the events going the way they are)

  596. Maybe not quite beneath contempt, but totally uneducated as to the work Notion Ink has really done…

  597. Great Rohan.. way to go… 🙂

    Even with ‘some’ negativeness going on, i like the way you take the things on the positive side. I didn’t try to pre-order due to these reasons.

    I was willing to go for the pixel Qi model but I wanted to see how it performs compared to a normal LCD in terms of both color production and battery life. I wanted to weigh before opting. I expected atleast some transparency regarding the versions and atleast the battery calculator to be able to choose. When you gave 4 options to choose, people had very little information on what exactly they would get. I trust you (and everyone at Notion Ink) but I dont want to be a fanboy. I want to choose exactly what I want. Even the storage capacity was not clear. I expected a full list of specification of each model before preorder.

    I tried to search on the Internet for this comparison but sadly, I couldn’t find any clear information on this.

    Also, about the price, I would be more happier if the extra 5k+ would go into your pockets rather than for shipping and taxes. So, I’m waiting for Adam to get into the retail stores. I want to see my options and will take the best.

    Rohan, congrats for the first baby step.. and there is a long journey ahead.

    I was one of those who felt sad as I didn’t get my mail on pre-order but i knew I would not pre-order without a video and full specs. Never mind.. 😉

    I am expecting atleast the storage capacity options, upgradability of ‘internal storage’, battery calculator etc. If it wouldn’t effect your business, can you pls give the approx date when Adam goes to retail shops?

    You are a lot transparent on the things no company has ever shared. But at the same time, you have not shared the things which every other company shared. Thats why you are not striking confidence. I imagine that you feel like exploding with all the information but the pressure from investors is keeping you from that. I am just wondering what could we see from you once the Adam goes public. The information (knowledge) that would be posted on the blog or the forum would be ecstatic..

    If only I could have compared the visual quality of LCD vs PixelQi, I would have pre-ordered by now.

    Regards,
    Kalyan

  598. Wow! Beautifully said. This should be given out to anyone thinking of having a startup.

    It just goes to show, that as well thought out as the Adam is, that is how the running of the business should be. The greatest products fail, not because the product isn’t great or revolutionary, but because these important, good business points haven’t been fleshed out.
    I also want to see the Adam succeed as do hundreds of posters on this blog. It would be terrible to see the Adam fail because the business part was insufficient.

  599. So… what?

    Let me explain.

    You are not purchasing a product in America you are buying a product in India, YOU are then acting as an importer to bring the goods to the US.

    US Laws regarding protection do not apply, you may also have to pay US customs import duty/tax if they charge any plus any fees/penalties for not declaring said duties.

    YOU are the importer so YOU are responsible for the above, this is staed in T&C;s when you order.

    Like many here they did not understand the importance of this.

  600. +1
    Also confident that you can turn this experience into something positive (criticism = fuel).
    One suggestion: re-open the possibility to order Pixel Qi + 3G (now you can’t measure demand and you’re losing precious intel), let pre-orders become binding when you are restocked.
    Best of luck and let us know if we can help!
    Kind regards, Aad

  602. how is forcing a higher shipping price on some customers to make up for cheaper shipping for others out of altruism?

  604. Another point. Notion Ink and Mr Shravan have worked way to long and hard for this to be your average con job. Despite the mistakes about not showing final specs and videos there has been way more transparency then the average company. The maker of the I pad is one that comes to mind.

  605. Rohan, it is great to hear you say that!

    Thank you Barry for this well done post and summation (with more reason than emotion) of what many of us have said. I have also been guilty of emotionally reacting to this situation.

  610. The part of $50,- shipping rate are COMPLETELY unfounded. It’s a very reasonable rate for most destinations. For comparison; most ebay sellers charge $60,- or more(upto $180) to ship an ipad from the US to Europe..

    I saw some comments that it would be cheaper (for the buyer) to use the postal service, while completely true one can honestly not expect that somebody of NI is going to bring each Adam to the post office and fill in the customs paperwork. The only way it’s can work is to use a courier service that picks up the goods and handles the paperwork,
    We all should be glad they didn’t use UPS or Fedex as the costs would probably have been double or more.

  613. Very nice summary by Barry. I do think his interpretation of Rohan’s language re legalese and industry standards was caused by a misunderstanding. The bigger point is that sensitive issues should be framed in such a way that leave no room for misrepresentation. Perhaps on such posts that deal with policies and processes (rather than pure tech) Rohan would be well advised to get it checked by folks well versed in the legal and linguisitic aspects before posting.

    By the way the title of this post should either be “What have we learnt in the past 2 days?” or “What we have learnt in the past 2 days.”

    Please, please have someone who is well versed in the nuances of english syntax vet the language used in the Adam user interface (and, of course, the web site as well).

  614. Hey Rohan,

    as much as I want to write a big piece of text.
    I can’t, just because I’m not that literate gifted.

    I want (like many others I believe) to say I am here to support the whole NI team and wishing you all the very best and luck of the whole wide world.
    Suppose a lot of people have mentioned that many times before now.

    Once a old wise man said : I want to stab a strap under your heart.
    In Dutch this is good in English not so much.

    Greetz.

    Daryl.

    PS I WILL get the adam-PQ-3G-and what not! Even if it’s the last thing I will do (in that case I don’t need it anymore do I) Woehahahahahahaa *evil laughter* Woehahahahahahaha.

  615. Hey!..why was my earlier comment deleted?

    I said nothing negative..just cant wait to see a video/review..thats all 🙂

  616. @phenbach,

    Without being able to say much, I see your point of the first sentences and feel the same

  617. As you have rightly pointed out 🙂 about the # of years you have lived without adam, maybe you can wait till it comes to your local store..just saying. I had to wait a 2-3 days 6 months after the launch of iphone 4 to buy it.

    We already know what a clamor of entitlement a simple gesture of 6 hours pre order created. It would be foolish to create a waitlist and manage the logistics of it.
    Like you said if you cant wait someone else is closer to their nirvana!!

  618. @Barry,

    Well written comment. Probably the best and the most important of the lots we had so far. Rohan has acknowledged your comment and with humility if he takes whatever you said on board, NI will be on its way to being a company that the future companies would want to emulate. There is a long road ahead, but, I am sure the folks at NI have the resilience and the determination to put this whole thing back on track.

  619. My thoughts EXACTLY. Kinda need actual specs on a product before ordering, especially when it entails brand new technologies wrapped into one incredible device.

  620. sadly do read the T&C’s and have lived on 4 continents and never have been charged for returning or fixing goods under warranty.

    All the major markets have consumer protection laws such as the “sale of goods and services act” that protect them and requires the supplier to pay the repair or replacement costs. Currently as NI is based in India they can sell to everyone under Indian law but as they start to set up offices in other countries or local distributors they will be held to account under these local laws

    On the other hand its also a reflection of their faith in their product and QC

  621. I keep responding and they keep going into the wasteland of moderation. Perhaps it is the link I posted. I will try again. If it shows up three times then hooray.

    @articfox –

    “If you read my posts carefully, you will see I never indicated that I intended to use any Adams to underpin a €100m contract – I may take the odd risk in business, but that would be plain stupid! The €100m contract and the Adam purchase are completely separate.”

    You either are too stupid to remember your own word or think we are too stupid to remember them!

    “I have very real interest in this device to underpin a major drive into the Contractorised Logistics Support business with warious Ministries of Defence, and had started to develop projects around the timings and expectations for Adam.”

    http ://notionink . wordpress . com/2010/12/10/introspection/comment-page-6/#comment-53566

    Enjoy your crow. You have been outed and I am not the only one who sees through your transparent bullshit. Go sell your snake oil resume somewhere else.

    Now that I think of it, I AM THE ONE who is feeding the troll. Consider this matter closed. I have no inclination to entertain Mr. Bojangles and his pretend hundred million euro defense contracts.

  622. Hi Rohan,

    The one thing I’d appreciate most at this moment in time is if you could remove the (valid?) concerns many people have raised, be open & clear about the specs and shipping details. For instance I noticed shipping details changed from “between 6-9 Jan” to “between 6-8 weeks” over the course of one hour while trying to make an order. Make it easy for people to order in confidence even though you’re not (yet 🙂 ) and established and well known company (well apart from family that is). I think this would amount to:

    – clear availability of products (all versions)
    – references/urls to guarantees credit cards companies have in place (ie. I order but don’t receive the product as promised on time: what now? full refund?)
    – if you need the money now to finance production, be very clear about why (and people might decide they would like to help you)
    – have a responsive sales team that responds promptly to emails (use webforms to guide people’s questions) or even (if you have the capacity) use online chat
    – warranty: I applaud you for giving a 180 day warranty on the battery, however 1 year on the hardware is not much (if I’m not mistaken the EU prescribes a minimum of 2 years?)

    Put yourself into the shoes of a buyer who really wants to the buy the Adam but has doubt and remove those doubts.

    Now I missed out on the first batch of Pixel Qi Adams, when can I expect to be able to order an Adam (with Pixel Qi)? When would it be delivered? It won’t take very long before viable alternatives (perhaps not as good as the Adam but possibly good enough) will hit the market.

    All the best trying to get everything organised. I hope you do get some break and some rest in the next month and looking forward to putting in my order as soon as possible.

  624. @VB said, on December 12, 2010 at 00:24

    +1000^1000

    All the folks who are clamoring for information are either those who have buyers’ remorse, or those who just want more information for the sake of knowing more. Impatient folks are assuming that Rohan owes them something. He owes them nothing. This is his blog. He is free to share what he wants, and not reveal what he does not want to reveal.

    For me, at this moment, it does not make much sense in point pre-ordering as the device will be received only after CES.

    Folks, have patience, wait until CES 2011 to see what Rohan wishes to reveal and stop demanding for information. I am willing to give Rohan time until CES 2011 to show us the real deal.

    Rohan, if you read this comment know this that if the same had happened in US, you would have been fired from your job. Lucky for you, you are your own boss and your investors seem to believe in you enough to let you continue at the helm.

    Best of luck dude, and rock on.

  625. Hi Rohan,

    Glad to hear you guys are doing your best to improve the process, and also happy to hear that you guys still managed to sell so many units! Despite the mess, it seems that things still went very well, and if nothing else, a good learning experience on what kinds of problems the active market will have on your business. 😉

    There were some questions I did not get a response to from the other day, so I will repost that section of my comment. These are items that directly impact those of us who have already pre-ordered, so I would prefer to resolve them sooner rather than later. 😉

    Items that were not addressed in the pre-order include:
    – HDD Size
    – Color options (It was established that your partners would be selling interchangable strips down the road, but I haven’t seen any elective for the primary unit colors as was originally established)
    – Shipping options (you did address this somewhat, but I feel it still needs some clarification – NI waves liability if a package is lost, for example – can I add insurance to my package to cover it in that event, and how would I go about paying NI for this service? Similarly, what if I would like to expedite the package – can I pay a premium to have it arrive sooner (post Jan 6)?)
    – 3G band selection (There was no option distinguishing whether I require 850 or 900)

    How will NI be collecting this information from those who have already pre-ordered?

    Thanks for your attention Rohan; I look forward to receiving my Adam in 6-8 weeks.

  626. Shipping is mentioned as $50 [limited period], does this mean that shipping cost will go up later or there wont be a shipping cost after limited period?

  627. Better viewing angels and sharper colors I suppose. 🙂

    Seriously though, you are RIGHT. Every video I have seen about Pixel Qi shows great promise!

  628. @Govind

    Rereading my earlier reply to you, I think I was probably a little direct – for which I apologise. Reading your subsequent posts, I think we probably have similar views. I too applaud Rohan for seeking to do things differently, to shake up the “conventional wisdom” and to stick to his guns. I no great fan of lawyers, but do realise they have a VERY important role to play. By all means, Rohan, stay true to your vision. That said, you need to seek out sound business and legal advice for the markets you want to sell to if you are to avoid some serious pitfalls. Unfortunately based on your most recent post, I don’t think you have quite grasped that yet. And while it may seem like something of little importance, ensuring that all core documents (policies etc), your main website and other main customer-facing documents are written in clear, fluent english with correct spelling and grammar is an absolute must. Few things can destry an impression faster than failure in this regard, at least when dealing with US, UK, Australia etc.

    I understand your “nostalgia” and that often the best work is done when you break a few “corporate” rules. I guess in some ways that was what I was planning to do by using NI products in the way I had hoped. I’m very glad I currently work for a company which gives me some decent leeway to do just that. But at the moment, if I were to continue down this path with so many “waning bells” going off in relation to NI, I would be crucified by my board – and rightly too. Here’s hoping Rohan can turn it around and perhaps I can get back on board in the future.

  629. When i did my “family” preorder it was Jan 9, then it went to 6-8 weeks and then the pQi versions went to 8-12 weeks -I’m guessing this has to do with production issues…

  630. In addition to this… I think we should help Notion Ink, in anticipating demand…

    For example… I have purchased a Pixel Qi + Wifi and once my company approves the device…

    We might be going for 10 Pixel Qi + Wifi permonth… until we reach 100 of them… or buy 100 Pixel Qi + WiFi in one shot… with a 15 day or months notice…

    We have already developed HTML.5 applications for our needs.. .and they are already working with our Galaxy TABs and iPads, but luckily our company has bought only 4-5 of these… and willing to hold out for the sample which comes in to our company…

  631. in retrospect… if Rohan thinks, he cannot handle a reduction in shipping costs… and that a 50$ cost would pan out no matter what… I would rather, he increase his product cost and reduce shipping to a 10-15$ range…

    If Rohan was not talking to his community, like Steve Jobs, He would have been in a positiion to do that any which way…

  632. Hell I’d pre-order for 8-16 weeks if that what it took (waiting on next paycheck to complete my Adam savings fund). Please take my money, it’s useless to me without Qi.

  633. Barry, as with the other comments to your post, I must say “well done”.

    However there is one other point (implicit in your #2) that really needs to be highlighted; the tools and processes that are used to create “social networking” environments (of which a “blog” is one) are not sufficiently robust to support a “trusted” commercial relationship.

    I noted with interest that NI created an attractive website, and even a separate “Notion Addicts” forum…it is really unfortunate that they then decided to ignore these tools, and instead focus on WordPress as their primary method engaging with their customers.

    Great products are totally useless without the tools, processes and trained people necessary to sell, deliver and support them.

  634. It’s possible that they haven’t integrated the calculation of shipping costs in the ordering system yet….

  635. I was asking the same question in a previous post, also suggesting that this info should go in a FAQ.

  636. Lobe how he tiptoed around the majority of questions people were asking. He is still not being honest with the consumer. I want to know why N1 isn’t listed as an exhibitor at CES

  637. Actually all those questions were answered. You probably missed them. Here they are:

    HDD: 8gb internal. The + is for whatever SD card you put in it!

    Color: Black with white band only. Additional color bands via 3rd party next month.
    Additional cost I am sure.

    Shipping: One choice only, DHL standard. As for insurance, I don’t know. I would guess you get whatever DHL gives on economy shipping.

    3G: This is will be selected for you based on country it is shipped to (as per order).

    Hope that helps.

  639. Good post, Rohan. You got yourself into a mess, just when you thought you would triumph. Hard to start picking up the pieces at a time like that, but your mail shows you are coming through. I have good hopes that final victory can still be yours, so keep it up.

    You seem to have learnt already some of the most important and elusive wisdoms of customer interaction: ´being transparent works´ and ´complaints are gifts´. Allow us to help you improve.

    Oh, and do post some genuine pictures a.s.a.p. We need to see them. Also, as soon as you can, get a couple of people we know and trust to work with Adam and let them tell us about it. You have some trust issues, address them.

    Kind regards,
    Lennart

  640. Hi Rohan,

    thanks for listening to us. This is the first place where I can have input on a device in which I have so much invested emotion! With that said…I don’t think you went wrong in a large amount of areas.

    I think if you boil everything down…people just want to know what they are buying. Up until now, the Adam has been a fantasy. When pre-order was ready, Adam did not successfully make the transition from fantasy to reality (i.e. no video of it working, no new images of the device etc.) so people were not ready to let go of their REAL dollars for a fantasy device.

    Next, concerning the long agreements…very few people read all of a long agreement, but everyone reads all of a short one. This translates to authenticity. In my opinion, a long agreement means alot of work went into preparing it thus lessening the probability of it being a scam. A short agreement (of a legal matter no less) is really hard to believe and makes me suspicious. So I technically agree with your philosophy philosophically, however, I think it doesn’t work in reality. What I may suggest is a short version with a link to expand to the full version so that we can feel comfortable in the fact that there is some legal structure and protection for the purchasing process.

    Thanks for listening Rohan. I must say, If you had new images and video I would have ordered immediately, however, i resigned to wait until I saw more images. May i suggest a book “The Tipping Point” which has interesting views about people’s thought process and how little changes have big results.

  641. A lot of smaller vendors don’t but their own table; they share. From my understanding, they shared space last year and thus were not on the list then either.

  642. Hi Rohan, when do you expect a second batch of PQ version? I couldn’t find this info in the blog. Well, I think I’m ready pull the trigger. Plus, after I sold my laptop a week ago in order to buy Adam I have to use my phone as a reader and this is not very comfortable.

    Thanks.

  643. “2) rethink your DOA policy even if it means raising the price per unit a little to cover the expense. This is very disturbing, I would be very unhappy in my product arrived at my door not working and I had to pay to return it then pay 5% for restocking then pay to have it shipped back. I would have to pay over $100.00 just because you sent me a brick in the first place. This is very bad business as far as I can see.”

    This. This. This.

    The idea that the problem is that these onerous terms weren’t hidden enough is insulting. The problem is that the DOA policy terms are totally unfair, and to claim that they are industry standard is a lie. Did you actually read apple return policy you linked to yesterday, claiming that it was equally restrictive? THEY REPLACE DOA EQUIPMENT FREE.

    Frankly, anyone who buys a product without assurance it will not be DOA is a fool.

  644. I’m glad to see you are looking back at the last few days with the rest of the team over how things could have gone better. I for one am one of the lucky ones that got through and will be looking forward to the Adam once it arrives. Like many who follow we all wanted to be part of history in getting one of the first Adams. This whole blog how it grew into such a following is beyond what I could have imagined for a product launch.

    Despite the fall out of people who could not manage to get through whether due to no email or payment card not supported we will all most likely remain loyal customers to the Adam. You continue to hold onto some secrets about the device even though I have put the money down, believe it or not that is part of the fun in taking a chance of being the first for anything.

    I look forward to your goal of customer relationship building as that is by far the best asset for companies to survive in such a market. I wish you all the best. Knock em dead at CES at whatever booth you will be at.

  645. Apologies accepted, Rohan, and even if I decided not to buy my Pixel-Qi Adam right now because I had some misgivings, I’m pretty sure they’re going to vanish. You will count me as a customer and enthustiast once it’s officially released in january (I hope?)

    I’ll just have to wait a bit more, but that’s ok, I’d rather wait a bit more for this great-looking product than buy a lousy Ipad or some clone of it.

  646. Hey Rohan,

    I know you read all the posts, so I know you’re hearing this from lots of people.

    You know I am big on encouragement and not much for criticism, but this just has to be said over and over. You MUST – I REPEAT – ABSOLUTELY MUST clarify the storage. It’s so bad that at the moment people are probably ignoring the “mystery feature”. I know you’ve said its a “game changer”, but NOBODY CARES if they are wondering about storage.

    Its ridiculous, but sometimes the average user only cares about storage. They’ve maybe not heard of Pixel Qi (fantastic as it is). They don’t know what the “mystery feature” is – being the crazy world this is, it could be a pair of Michael Jackson gloves to hold adam with. They probably can’t comprehend Eden and how groundbreaking that is. But they look at your specs and then look at a 6 month old ipad and say “wow its got 64GB, what’s yours got? Oh, 8GB, is that all?”.

    I know you’ve said its expandable up to 128GB. That’s great. Problem is, to my knowledge you can’t get a MicroSD card that does that. Further, its seems clear (its not clear actually) that its not HDSD, but SD, therefore there seems to be a limit anyway. This is extremely confusing. Months and months ago you said 16/32 GB. By saying 8+GB people just cannot know. If this is another marketing ploy (“Just wait, you’ll love it” you say) then its a bad strategy. Trust is built up over time and many, many people just don’t know you enough.

    So here’s my BIG SUGGESTION.

    If it is a base amount of 8GB expandable up to 128GB, then please write

    8GB internal, expandable up to 128GB

    If it is more than 8GB, please do not write 8GB+, please write

    16GB internal, expandable up to 128GB or
    32GB internal, expandable up to 128GB or
    64GB internal, expandable up to 128GB.

    Its really not that hard is it?

    Because everybody in the world knows that there really is a number. WHAT IS THAT NUMBER? I suspect that it is just 8GB and you wanted to leave the maximum space available on one volume (the micro-SD). This is like people who used to have a smaller primary drive (OS and apps) and a larger secondary drive (for data). I suspect that you are worried about disappointing people and so you don’t want to say it.

    See, people do not want to have to use USB to expand their storage space, they want a large amount of internal storage and the ability to insert a card (which they can subsequently completely forget about because they don’t want to be stuffing around) which takes it up to whatever they can afford.

    This is a long comment to make just one point, but Rohan, dear friend, that is because you are just not getting it, it seems.

    If you just changed this…
    – just this one thing on the tech specs page…
    — if nothing else changed in the next 5 hours…
    — I think it would be a big improvement.

    I bought an adam, and I am really looking forward to receiving it in the new year, and its because I believe in you, but if nothing else changes, please, please, please just write something sensible and clear about the internal storage.

    Phillip

  647. I was also asking about this, and I hope we will get a clear answer. For me, outdoor performance doesn’t matter that much, but color fidelity, saturation, power consumption matters a LOT. Please Rohan answer our questions, I’m unable to decide whether I should go with LCD or Pixel Qi.

  648. Hi Rohan,

    Looks like there is a problem with the billing state verification. Anyway when can we get a chance to order the Pixel Qi again?

    Thanks

  649. Fold up shipping costs in the price of the device is a) bad practice and b) will make it even expensive for many; i pay import duties and VAT over the item price (ex shipping costs)
    $50,- a very reasonable amount, much less than what most companies charge. And in any case it’s at the sole digression of NI what to charge for shipping.

  650. sorta bummed about the 8gb thing. Everytime I see 8+, I think the lowest configuration is 8. Especially if its for internal memory.

    I can add a 32gig but its expensive and slow. you could go through 32gig pretty quickly with enough movies and music. 32+32 would have been nice

  651. I’d like more discussion on the cheaper LCD model (as thats the only version currently available) which should be ok for indoor usage which is where most computing is done. How is the LCD quality, battery life, and so on?

  653. http: //notionink.wordpress.com/2010/12/11/what-we-have-learnt-in-the-past-2-day/comment-page-1/#comment-54359

  654. pixelqi.com/blog1/2010/12/11/notion-ink-tablet-with-pixel-qi-screen-sells-out/

    Notion Ink Tablet with Pixel Qi screen sells out
    by mary_lou_jepsen on December 11th, 2010

    Notion Ink started pre-orders of its tablet with the Pixel Qi screen yesterday and sold out or the version with our screen within an hour. see here and here.

    Rest assured Notion Ink is ordering a lot more screens from us!

    Thank you all for your interest and support of both Notion Ink and Pixel Qi.

    – Mary Lou

  655. I believe in good products and i dont mind paying advance for them. So far everything you have shown in these past year is very top notch, the whole idea behind the project seems solid. The release indeed was not the best, but i believe its something that in the future will be improved. Thanks Rohan

  656. Thanks Rohan for understanding our complaints and trying to work on making it better. Thanks for understanding your failures and letting us know that NI made mistakes and you are working on fixing them and are learning from them. Sounds like a new company growing and learning. This should have been expected, but the lessons were out there to be learned from other companies and instead I think some of these lessons had to be learned the hard way, but at least it appears they have be learnt. So moving on, I still believe in you and NI and I expect to see one of the best Tablets on the market if not the best in my eyes. It’s hard to say for sure since I’m going off what you showed at CES 2010, so I hope you will release something soon so we can get a better idea of what we are getting. Just a little sneak peak would be good. You can save most of it for CES 2011.

    BTW, thanks for the 15 confirmation emails I received. Does this mean I will get 15 Adam for the price of one ? 😉

  657. You may want to write Notion formally to get a quote for a high volume shipping rate. I doubt they’d turn a blind eye if you’re considering purchasing 100 units.

  658. Rohan & The Notion Ink Family:

    Best of luck all, I sincerely hope that the Adam is still the best of it’s kind out there when I am once again shopping for a device of this sort. I tried to get a PQ 3G device on preorder, but had no success… By the time I tried again, they were gone… Any chance for a waitlist?

    While I still feel that the LCD screen would be a great investment, the time that it would take for me to receive it is a literal eternity in this realm. Mid February is asking a bit much, considering the ramping-up of competitors… Needless to say, 2011 is going to be an interesting year for portable computing…

    As far as “tech support,” I recommend using the “linux model” of tech support. The fact that unpaid hardworking people who just want to help out can run tech support better then all the hotlines you can call in your lifetime is just amazing. Provide your supporters a venue to help each other, you will be surprised how useful it can be.

    (Especially since this device is just calling to the tech savvy people and not those usually lost apple users)

    Best wishes all,

    /I’m a sucker for the underdog

    //Rohan, focus on educational technology directly, setup networks with worldwide universities to get your amazing devices into the hands of students of all ages, the educational community is just begging for something that we can use effectively that doesn’t have as many constraints as the iPad.

    (Edu-Eden???)

  660. I am more concerned that it is standard shipping with no pre,iu, services offered.
    I for one wouldnt mind paying extra on insurance to DHL against lost / damaged shipments.

    Rohan eloborated on what other companies return policies are but he is missing the point.

    I have bought Nokia 97, Ipod and other electronic equipments for the house not from the manufacturer directly but from resellers.Now my a switch in Nokia 97 broke and it was under warranty so I gave to my reseller and got it fixed.

    My friend’s HTC desire phone stopped working and the reseller replaced it with the new one .I dont have to deal with thae manufacturers return policies because the reseller has to deal with it.

    The reseller can afford to becoz he buys in bulk from the manufacturer.

    I know NI is directly selling to us thereby 2 things are happening 1) They are earning the entire sale as they dont have the middleman 2) NI is able to sell the tablet at competitive prices becoz of reseller margin is not in.

    But for me as an individual I have to deal with the return cost somewhere around 15% to 20% that is too expensive. Products will stop working , there will be manufacturing faults ( 2% to 3% are acceptable industry manufacturig defects).

    If I happen to be the one with that 2% defect that I will be screwed.

    Therefore I feel NI has to rethink its return policy.
    Why in the world would I want to refund it unless it came broken , stopped working within 2 months or was not working as advertised

  662. I appreciate the responses from all to my question about CES. And for the not so helpful response: I would have read previous answers to that question if they were not buried within literally thousands of other posts. But thank you none-the-less.

  663. Very well written and expressed,

    While I enjoy the mysticism on the weekend post, not posting the full details of the
    adam before the pre-sales is really not good.

    I think the emails to the “family” members should of been done before hand, not on the day. A week or even a few days would of allowed people to prepare in advance and also allow you to fix any problems.

    So as to try and not echo the post, I’ll just say that I am still going be order an adam once things have been sorted out.

  665. @Rob

    Have to agree. I too am a sad soul who reads most Ts & Cs, though I got fed up reading new sets of Ts & Cs every month from Apple on the small screen of my iPod Touch. Much as I realise the stupidity of this, I justify it to myself because I have always had good service from Apple, the product value is low and if they shove in any Ts & Cs that seek to shaft me, I have good consumer protection here in the EU.

    I can’t, though, extend that faith to a start up which presents such one-sided Ts & Cs and then proceeds to change them multiple times in 24 hours.

    @Max3D – I too dislike when I see Ts & Cs from the likes of Apple which infringe my rights, though they usually at least have a clause which states something along the lines of “if local laws give greater protection, this will be honoured”. And Apple has significant presences in the EU coutries and would be easier to hold to account. They also have a decent track record and are unlikley to go bust tomorrow.

    I applaud the attempt to keep Ts & Cs short. But as a minimum, they should also not be cotradictory, be written in decent enough English to be intelligible and ideally not infringe my consumer rights.

  666. Actually they would have been fixed under the manufactures warranty, Consumer protection law does not apply between company contracts (i.e. manufacture to retailer) but is in many parts of the world legally required between the manufacture and customer (unless the manufacture owns its distribution network, they sometimes set up in shop repair services).

    smaller retailers will refer you to the manufacture to have the product fixed as their role is just to sell it to you. (this does depend on the relationship between the retailer and manufacture)

  667. There is no android kernel. There is the linux kernel that was modified by Google with some patches. So _every_ device running android is running linux, and every manufacturer of such has to comply with the GPL for the linux kernel – and one condition is that the manufacturer has to release the sources for the kernel INCLUDING all the modifications done to it. It’s a small price to pay for everyone who profits from open software that they have to share what they do to improve it/fix bugs. Sad state is that aside from B&N, few do (HTC, this is you we’re looking at).

    Note that the sources cannot be just open to ‘developers’. It HAS to be open to everybody, without any NDA to sign or form to fill out.

    While this requirements relate to the linux kernel alone – the rest of Android has a different license – for a developer it is much easier to work with the device when there is a complete SDK including the sources for Android, too, customized for the device. The Nook is exemplary in this regard – my question is, will the Adam follow this lead? If not, which parts will be open sourced? I have to ask this because so many companies have an exceptionally poor track record on this front.

  668. Everybody makes mistakes and (most) learn from them, but only few have gourage to discuss their shortcomings publicly. Hats off for that!
    As one of those familymembers who _had_to_sleep_ and missed PQ+3G preorder. I’m wondering: would it be possible to order LCD version and trop in PixelQI screen that’s sold from makershed?
    OR, as somebody from northern hemisphere. I wonder: would it be possible to order LCD version now AND buy upgrade to PixelQI screen from you.
    As i understand. Body has been built to support poth LCD and PQ screen, so everyone who knows how to hold screwdriver could replace screen in matter of minutes. Right!?
    As alternative: it would be nice to have pre-booking option for familymembers (or maybe for everyone) where we could show our intrest in PQ screen versions of ADAM.
    You know, the same reason why so many held back buying iPad or some other tablet, was the waiting for ADAM. And now buying LCD version of ADAM will be held back because thos esame people are waiting for PQ version to become available.
    BTW: How many PQ screens you had for pre-orders? (if that’s not a secret).

  669. Thanks for taking the time to read and acknowledge the post, Rohan. I sincerely appreciate it.

  670. Rohan is limited in what he can say and when, and unfortunately this spreads to the web site and blog … and leaves us hanging at the same time. The FAQ would only contain questions until the answers come through officially.

  671. > In my last meeting our investors presented agreements from every other firm which had much worse terms

    So what ?
    NI wanna be like the others – then go make iPad clones.
    But you never wanted to wear anyone else’s 2nd hand clothes, you tried to pave your own road! With case form-factor, with software, with everything. You may do it with agreement too, why not ?

    The demand had shown that you road is reliable one. There is a demand for openness and honesty. Short agreements are a kind of honesty, think twice before duming it.

    > Production is not limited to any component as much as it is to PQ. We are really pushing them hard.
    Yes, i know, PQ even published it on their own blog.
    And that, sorry Rohan, i cannot call other word than foolishness.
    PQ was always your killer feature. You promoted it on Youtube. Many-many customers only knew about Adam dew to interest in PQ. Personally i’d already purchased some $200-$300 – my sweet spot of price – tablet, if not PQ and Adam.
    Good heavens, you could just make one more voting about features of Adam 2 months ago before pre-order. I just have no words…

    > live allow all kinds of money transactions.
    Same again. You could describe the situations and put blame on MasterCard weeks before pre-order. You could make some blog post about payment gateways and cr how complex and long it may be. Then after that, on pre-order you coud frankly tod from the start, that Maestro did not their part yet and you cannot delay that longer and tease customers only because of their slowness.

    > needs to share everything about the product
    Not just everything, but something that prooves your word.
    “Words, words, words”
    Not so many people wonders what you didn’t said yet. Many and many wonders do you lie or say truth.
    Yes, it would be good to say more. But critical thing is dissipating trust. “Con man”, “vapourware” – you only can fight it with proofs, not with one more speech.

    Good luck! And good luck to PQ.

  673. Ahh hem noobie 😛

    Quote: Week-End Special Part IV – The Eden!

    “Panels also allow you to now work on the application which currently exist on Android Market. Since they were made for mobiles, just enlarging (2x) them doesn’t make any sense. So now you can run them in a panel without any pixelation.”

    Although unconfirmed I believe adam will come with market access.

    Genesis will have applications designed for adam.

  674. hey rohan,

    1. backside trackpad?
    2. internal memory?
    3. android market?
    4. mystery feature?
    5. games
    6. final technical specifications
    7. working with amazon (please do)
    8. photos/ videos of the tablet in ACTION
    9. EDEN please……..
    10. adam made apps
    are you also going to make a weekend special or is this it?
    10. notion made apps

  676. I’m quite turned off of Notion Ink for not receiving the pre-pre-order email. I’ve been reading for almost a year and I’ve commented on the blog. Now I feel like being last in line, because the version I want is already sold out. That was exactly why I was checking my email constantly when I heard the pre-pre-orders were starting. Only to be dissapointed. Now I can get in line with everybody else.

    If you don’t have the mechanism in order to do something like this, then don’t do it at all, because you’ll be hurting a lot of people who we’re willing to go for your product. Not that I’m telling you how to do your job, you obviously know quite well. I’m just saying how I feel about this.

  678. Rohan, i got pre-order link, yet i did not use it.

    My money for New Year gifts are over. And i’m feel enough beeing early adopter and hope to see owners reviews of Adam before sending money.

    Also there are many custiomers, who wished to pre-order but could not, due to shortage of PQ screens.

    Also if you would have high demand even after New Year, and if the demand would be over your production abilities, you’d probably raise the price. If you don’t – someone else would do, getting all the Adams and re-selling them on e-bay with higher price.

    I feared that PQ could not meet the required numbers of screens, and now i’m sure in this. I guess you would have to raise the after launch. Otherwise re-sellers would do it anyway.

    Still i hope, those who got pre-order links and who did not used them (for any reason, hesitating, spam-filter, sold-out) be treated differenty, high-priority and same-as-today prices, even in next year spring. That would probably give nothign to you business-wise, but might be nice familly-wise.

  679. @ arcticfox

    I agree with you, might have misunderstood here, but the faith i refer to is NI’s faith in their product. If they were confident in their product not failing they would waive any cost to resolve defects as these costs would be minimal compared to the volume of sales.

    I do believe they need more robust T&C’s that reflect the legal requirements of each country I have lived… most being NI’s major markets

    Regrettably as it stands NI is based in India and Indian law applies, Sale of goods acts of several countries don’t apply as the company in not based in those countries, This being one of the reasons I would request NI to adopt the highest standards in their T&C rather than standard local ones.

    If going global think global, operate to global standards

  680. Gecko, where have you gone? We haven’t heard from you in days, since your last (understandably less than pleased) post. Has your humor recessed? The whole tone on the blog comments has not been a pleasant one, and we could use your humorous interjections!

  681. My mate had Asus smartphone, and when it failed, he waited for month and a half for repair, since reseller had not needed part on his local store.

    I think NI should pursue both ways.
    In some countries, for some customers – local shop would be preferred way.
    For others, direct shipment from NI would be better option.

    I guess NI could make both channels open and just see which one will generate more revenue for them.

  683. How many LCDs are there left? Because maybe you should drop that model and just make PQs. I am not paying over $375 for a computer with last generation’s screen. We want the best possible system for our money.

  684. On a positive note – keep up the hard work NI. We all appreciate the work you’re doing and question-catch-up underway.

    The more details on the device itself you can provide, the better.

    Cheers

  685. Well, no surprise the Pixel Q versions sold out, and the LCD versions did not. Who would want an Adam without Pixel Qi screen? I bet not too many. It’s the real killer feature. It annoys me also that they don’t want to tell us even which Pixel QI screen it actually is. Makes me think it’s the older version 😦

  687. I purchased the q with 3g and am happy I could order it. I firmly beleive in Notion Ink .. I belive This tablet will blow the socks off thier comition. Rock on Notion Ink

    Alex Giannini

  688. http : //pixelqi.com/blog1/2010/12/11/notion-ink-tablet-with-pixel-qi-screen-sells-out

    (remove spaces)

    “Notion Ink Tablet with Pixel Qi screen sells out
    by mary_lou_jepsen on December 11th, 2010

    Notion Ink started pre-orders of its tablet with the Pixel Qi screen yesterday and sold out or the version with our screen within an hour. see here and here.

    Rest assured Notion Ink is ordering a lot more screens from us!

    Thank you all for your interest and support of both Notion Ink and Pixel Qi.

    – Mary Lou
    “

  689. I still trust and have faith in Notion Ink. It is incredible what these guys are doing. I mean it is there first product and they already have fans all around the globe.

    All these tablets that are already released or will be released in near future do not have the potential to be as good as the Adam. The PQ Display alone makes that tablet better than anything that is available right now.

    January will be a good month for all of us 🙂

  690. Sorry, Your order cannot be processed as the website is not authorised for Transactions through CCAvenue.

    Please contact the Webstore Administrator to report this error.

  691. im up and down at this point, im still depressed that i didnt get to order a pixel qi screen cause my link didnt work, at the same time im so excited to actually get one! cannot wait to get my SDK too! not much has really been said about this but as a developer im really excited at a clean slate, the possibilities are endless!

  692. Wow, seems like a great product but why can’t they be clearer on the details? I’ve asked one simple question, twice, and not a single answer. Why is it so hard to get an answer on whether I can pre-order two and get a reduced shipping cost? I know it’s been a tough couple of days for you, Rohan, but this seems like a question that a lot of people might be interested in.

  693. We’ll be there for the next wave, and then when Eve comes along….It’ll be a grand time for Notion Ink.

  694. I got the LCD screen–the features of PQi were not worth the additional cost for me. Now, I’m an older guy rather than a student that might be lounging in the grass at a college campus in the sun. For me, the LCD option was the clincher for this deal. ADAM has an awesome feature set, and being able to pick it up at under $400 was an easy decision (I also didn’t go with 3G–4G is available now, so I’ll just us a mobile hotspot with the WiFi). So, all that to say, the base model can be a solid sell for lots of folks that want a general use, low cost tablet. Viewsonic already has their 10″ Tegra 2 tablet on the market under $400, so ADAM can soon readily compete there.

  695. @ Arioch

    In regard to defects its not about generating more revenue for NI, it should be about customer satisfaction.

    Opening both of your suggested channels should be looked at more from a cost effectiveness point of view rather then a cost generation point of view. customers want a working product for the price quoted and do not appreciate having to pay more if it break due to manufacture defects.

    Most companies these days use the contracts with suppliers to cover the costs of repair. i.e. if more than 0.5% of the screens fail then the screen supplier would cover the cost of repair. this forces them (supplier) to maintain stringent Quality Control to reduce the cost of defect and increase their reputation for quality products.

  696. I am getting the basic machine because it will almost never be used in sunlight. For me the killer feature is battery life and the potential for using ubuntu.

  697. Infrastructure to launching a global startup is lacking India. You are also trying a novel approach to product development. You are a pioneer in more ways than people give credit.
    But being a pioneer is not an easy task. Others have tried and failed. I sincerely hope that NI succeeds..

  698. Just to clarify, by reduced shipping cost, I mean packing both devices in a single box and shipping for like $56 (or something else) instead of $50/device.

  699. a forum would be good for community support… or even an existing forum that a NI employee could visit often to offer help perhaps? Many of us early adopters of the Adam could hang out there… I know I would!

  701. I really like this last Rohan post: it does answer some of the questions an issues presented in this blog
    However, and I understand probably Rohan doesn’t know, but still we have no answer to the question:
    When will be the PQ screen models be available, and how many?
    Thanks

  702. While the question of access to the Android market seems to remain open, this post allays a lot of my concerns from the past few days.
    This post is a much better response than the last and I look forward to seeing the lessons learned put into practice.
    All the best to the team over the next few months. 🙂

  703. O! whie reading thiss greatey structured text, i realised one more specifications miss.

    What class are LCD and 3Qi dispays ?
    In other words what amount of ‘dead-pixels’ of what kinds are considered ok to be, befor display (and tablet itself) considered broken and subject too warranty service ?

  704. Sure, but if you would have the Pixel Qi screen, then you REALLY would have unbelievable battery life.

  705. I would very much like to order a PQ. Sadly, stock is in short. When can the PQ version went back to stock? Also, can it play Hulu movies?

  706. I was really disappointed that the lack of Mastercard option was not made public before the preorder launch date. I bought WiFi access at my hotel at 6.30 in the morning, found the mail from Notion Ink in my spam, even though I an NI filter on my gmail, and then after all the inputing of address and delivery etc., I find that payment options are restricted to Visa and American Express. My heart truly sank!

    A few days have past now, and I’m really surprised that people are harping on about scams and poor terms and conditions. Expectations about this side of things have been completely unrealistic, but, because the US is seen as some kind of benchmark, and US citizens are not used to buying products on the terms that a great majority of Asia have to buy products, they fall over themselves to be first to complain.

    And I’m just going to have to wait for that beautifully engineered product that will be a game-changer in the tablet industry.

    I really wish you had told us that Mastercard wasn’t up and running yet. Because i bought into all the excitement and it was a huge let down to suddenly find that only half the credit card community was invited to the party, and not my half.

    It’s time you got some professional marketing people in, people who really know the US and EU markets. Hopefully now that you’ve raked in a good return on the preorder, you’ll have the funds to employ a more complete marketing and communications team.

    I’ve loved your approach so far Rohan, but you didn’t deliver. I still believe in your philosophy and your enthusiasm for technology, but I really hope that you temper some of your idealism with some more critical minds around you.

  707. Well I have posted in the previous blogs too but unfortunately did not get the preorder link from Notion Ink. I don’t regret that i wasn’t able to preorder it but my concerns are when the first batch will come out, and hopefully it will be a success, will Notion Ink be able to meet the demands so that everyone gets their hands on ADAM without a long delay? I can’t say for sure but next year Ipad 2 or Galaxy tab 2 might be released, and they will try to fix their flaws from their previous generations being even more harder contenders. Will ADAM first generation still be able to compete? ADAM first generation must push its limits to the end and the production fast enough to stay in the race. They should try to release ADAM 2 around the same time Ipad 2 or Galaxy 2 will be available to quench the thirst of gadget loving guys in time.

  708. And yes lets wait to see the baby (dude) Adam in real action on 18th Dec as promised by Rohan. 🙂

  709. I didn’t get a pre-order email.

    If I had I surely would have pushed the BUY button out of months of anticipation and excitement over every update and post.

    This is surely the device I want! It will replace my old crusty laptop, my PSP, my daughter’s iPod touch (which I borrow for the train) my iPod and any number of books that I may have on me when I travel or commute, and so much more, I’m sure. Perfect!

    After that initial announcement, when no pictures or videos or demos were forthcoming I was surprised. How else were people supposed to decide whether it was the device for them? Especially at the higher price.

    Then, as the hours went by and no email, I kept looking, reading comments, reading notionaddicts, and with no more information or media, I had no way to make an intelligent decision.

    When the opportunity finally arrived where I could have purchased the model I wanted, I decided against it.

    As much as I want an adam, I need to make intelligent decisions with my money.

    And believe me, I want an adam!

    Once it sold out I was regretting my decision, but I’m trying not to.

    I look forward to seeing all the information and media I can about the adam and I hope to get another opportunity to order one soon after that.

    I’m still a loyal supporter of Notion Ink!

    I know what you are trying to accomplish and I applaud it. Hopefully soon I can contribute to it as well.

  710. You are not the only one. I also commented a few times in the past. But also did not receive a pre order link. Maybe because I have a hotmail account?

  711. I don’t know about the import taxes but I WILL reiterate what the one and only said, the 3G version is different. Do you want 3G in the short term or in the long term? If you want 3G for use in the US then I suggest getting it in Chicago in order to avoid any possible confusion and accidentally getting the European 3G version.

  712. Rohan and team NI thanks for the information.

    The hardest part for me before ordering was to get information on customs fee and taxes.
    It would be great if you could help with references on this.
    Perhaps we could all chip in with information from our own countries – what do you think?

    Like i said before:

    * You have created a new way for pricing and distribution which i think will give you an edge in the competitive HW business. I applaud you for this and hope to do business with you in the future as well. One price for the whole world is great.

    * When you have sorted out the issued raised during this days. I do believe that you will give us customer a clear view of what we are buying.

    Regarding the best customer relation.
    “My next goal is to make Notion Ink best in its customer relations and whole of my energy will go into making this happen”
    — you cant satisfy us all but give us a clear and concise information goes a long way

    Regarding PQ:
    Just by Mary Lou Jepsson of Pixel Qi stating that you will surly order more screen is an acknowledgment that you have winner combination here.

    Keep the fire burning and keep the dream alive.

    : )akobL

  713. Barry – I think that this has been a balanced analysis of the last few days, with some good pointers for areas to improve. One small correction – it was not necessary to sign up with WordPress, I never have, but I did include my e-mail address when posting – and I did receive a pre-order e-mail.
    One thing that should have been implemented weeks, if not months ago (as suggested by at least one poster), is an FAQ section. Often we see the same questions being asked multiple times – these could be given an official response – even if that response is “for commercial reasons we can not answer this at the moment”.

  715. This was the same for me. I’ve been following since CES 2010 and not a single email was sent to me. Very disappointed… hopefully things will change soon.

  716. @Rob

    I once again agree – while the content of the Ts & Cs gives me enough concerns, what really worries me is the underlying meesage about their confidence in their own prodcut. With no previous track record, I have no benchmark to use to form a more considered opinion. In fairness, one poster to a previous comment of mine on a different blog pointed out that in India, return policies are often abused by customers and hence companies often seek to protect themselves against this. If Rohan has only ever been used to such things in his home country, I’ll give him the benefit of the doubt. It does, however, show a level of naievety on his part, and is something which I would have hoped a business advisor or lawyer would have pointed out to him.

    WRT the various sales of goods acts – while I acknowledge that NI (for this pre-order batch at least) are trying to avoid local laws by selling “ex-China” and hence trying to avoid the application of local laws, IIRC from what limited training I had in consumer law (I am no lawyer and certainly no expert on this), I seem to recall that if a company can be proven to have substantive business interests in a market (i.e. by selling into the market, even from abroad, by having offices in the country concerned or even having related business agreements in the area), then they would be bound by the law. At the very least, I recall that any AND all parties in the supply chain – retailers, shipping agents, VISA/Mastercard or whoever processed the payment – doing regular business in the market can be held accountable for the purchase.

    All that said, the underlying points about the impression that NI has given through the wording of its Ts & Cs, the way it chopped and changed them and the obvious lack of “homework” regarding the markets it is now selling into have not been great. I hope some lessons are learnt, and quickly

  718. Hey, look at the silver lining. Notion Ink got lot more publicity 😉

    Jokes apart, hope the lessons are learnt and Notion Ink comes out stronger. Best wishes for the Adam to be a roaring success!!!

  719. People have brought this up, and what I read is last year Rohan was given a space in the Nvidia booth and demonstrated there. so he may be invited again and not his own space.

    There’s a bigger question… Where is the FCC filing of this device?? I searched their DB and found nothing submitted by Notion Ink or Notion or Rohan.

  720. Surely this is a question for DHL – who must have set the shipping price.

    NI were only trying to find a ‘global’ solution from what I have read, I don’t think they are taking a profit from the shipping costs.

  721. Rohan, you can reply to this, but not other important questions? … Why aren’t you listed on CES? Clarify storage? ??? Really?

  723. @ robin : my point exactly instead of people searching and putting this link (which is what intially inspired me to say this)
    notion ink could request short testimonials which they can proudly display on the blog and webpage …increases their reliability..especially since they are an unknown entity to non techie people. This would also dispel rumors of vaporware scam artists etc!
    I feel for the hardworking individuals who are trying to make this product it must be frankly upsetting to hear such harsh words. Testimonials may help!!!?

  724. I don’t mind a mystery feature, but we need some shots of a bunch of units and a walk through of the UI, NOT an animation of the UI, but an actual walk thru. Some advice for Rohan, if you need to keep secrets, just mask or blur them in the video with a black circle and say “secret feature”

    I think people like the secret features, but don’t sacrifice showing the rest because of it. If you need help with that, just contact me. =) I can sign an NDA.

  725. Rohan (NotionInk) nice open response to many peoples concerns, it’s good to hear… not many companies would come out with honesty like that…

    Looking forward to the new year and pre-ordering the top Adam.

  726. Also, it’s nice that you (Rohan) to admit something is wrong with your system instead of making excuse and cover up like the fruit company. I wish this company do well and delivered product as promise. Best of luck.

  727. google announced today that all android machines witch support 1.6 or higher will get market acces.

  728. true, I know that in the EU the Distance selling laws (which is the main one for this type of transaction) apply only to those registered (for VAT) in the EU. Its gets very complicated if they are outside the EU unless the region has set conditions in a trade agreement.

    We shall see how it unfolds 😉

  729. I don’t see what everyone is crying about. Failures and dissapointmtnt? If I ignore that I didn’t get an email for pre order it went flawlessly. When the link went up on the main page, everything worked smoothly, the terms were reasonable and I fealt I knew what I was signing up for. I think people always get their panties in a bunch when they are asked to invest in something they were part of for free. You should have seen what happened when Subspace went pay. Big deal get over it.

    Rohan, I loved the easily readable terms. Please keep up the fight.

  730. Thank you for stating some of the obvious, and most of (your) speculation, even though there is no magical way of you knowing what is really going on, how bad or good it is – it just looks to me you reverse-pasted anyone merchant’s policy page, and nothing more. Because of nitpicking, clenched up, nose in the clouds people like you, Notion Ink will have to take its ‘soul’/personal and friendly face away and spend millions on cold pr and just like all the rest, put up a cold, totally business like, recycled and stuckup attitude just like Microsoft, Apple, Dell, nVidia, etc. Don’t ruin it for us, we know there are glitches, but as an ex MicrosoftStore. com employee, I witnessed some amazing and mind-blowing Three Stooges moments when it came to launch of Win 7, ZuneHD, Office 2010 – beyond hitting oneself with the brick in the head. I said that before, but in case you didn’t see. Your somewhat analytical mind can be of better use somewhere else, but what you said has been said, you just rewrote it in a cold professional manner – I don’t buy it. Yes, Rohan needs some cold pr and staff to respond to people like you, who will never see his heart in it, in his every post. He just wanted to let the ones drooling have the first taste, against his better judgement – that when you try to give a finger(not the middle one) they want the whole hand – greed + ego = war, everytime. Of course everyone will agree with some of your post, as you so boldly state the obvious, but no one, who isn’t lazy to think, will agree with %100 because it is loaded with generic speculations sounding like a b***chy secretary. Relax everyone, relaaxxx – but then again, don’t even because good or bad publicity is still Publicity.

  731. Your website should have an FAQ on the features. And sometimes u have to state the obvious? How is its unique compared to other existing tablets.

    Do not assume that people know these already. I know those were following the blog religiously do, but what about other potential customers?
    Here is some of the questions some people ask or might ask.

    1.) What is the difference between 850 and 900 series?
    2.) What is the internal memory? Is it upgradable? If yes how much? What Card? SD/ SDHC?
    3.) Will it support existing Android App? Or only app through genesis?
    4.) How is PQ different from LCD? So I can use it under the sun? Geez!!!
    5.) What is the battery usage? How long will it last?
    6.) What softwares come with it? What preloaded goodies?(LongBox etc), in-house built office? Calendar? etc
    7.) What are the color choices?. Is it customizable? If yes, can I customize it now? If not when?
    8.) Is the 3G model tied to a particular network? Can I use my smartphone for tethering to ADAM?
    9.) What is the OS? Version? Can I install Linux, Ubuntu etc.?
    10.) It has GPS and not A-GPS What does this mean? I can use it without using my data from my carrier? Sweet.
    11.What accessories come with it? ( Of course a charger? ( U m_ r_n! 😉 just for fun)

    ad infinitum

    Remember, ADAM is geared for the masses, not just for techies who understand the subtle differences of the features.

    Please add more on this thread, so it would be easy for others to follow.

  732. Hey Rohan,

    Thanks for the introspection, looking forward to getting the exact specs that are going to ship with the each variant. (especially the PQ Wifi/3G which I have on pre-order).

    It’s hard for me to gloat to my friends about the order when I can’t even answer how much storage the device has… or which U.S. wireless carrier will provide the 3G service…..

  733. Isn’t the 3G version suppose to be Quad band? isn’t it suppose to work with all the sim cards all over the world?

  734. I think sharing with the public/your followers has been good, in part that is why there has been such a demand for the product. As for the rest, it is a matter of logistics. As everyone and heir mother has said, the unveiling which didn’t happen at the time people expected, the lack of pre-order e-mails for many of the “established family members”, then problems with the order page.

    I support your preference for shorter agreements, be up front. But that’s MY opinion. When I bought my current cell phone I investigated and looked at the different online purchase options. They were cheaper than buying locally but the terms and conditions were actually worse than yours. They were reputed cell phone sellers and one of them even had a 20% restocking fee. In the end I ended up buying it from a local importer because it was more expensive, but only if there were no problems. Any problems with one bought online would have raised the cost by at least 200 dollars.

    But one thing is not to confuse brevity for clarity. I support Miked’s comment about DOA. It should be mentioned what the status of DOA is within the warranties and fees. Also, the way you worded the warranty it sounded as if there is no hardware warranty except for the battery which is only 180 days (there is absolutely no mention of any hardware faults other than the battery):
    1. Every product purchased from Notion Ink Web store is entitled for 1year
    International Limited Warranty under following Conditions-
    a. Unlimited Email Support (preordersupport@notionink.com)
    b. Limited Telephonic Support
    c. Limited warranty of 180 days on Battery, entitle for replacement if the
    Battery life is less than 50% under normal conditions.

    One other thing which would be good to mention in Warranty would be your stance on bright/dead pixels. Some companies say that they are normal. Others say that if there are more than x number or there are 2 closer than x distance to each other it warrants a replacement (but due to the nature of bright or dead pixels this part of the warranty is only valid during a short period of time like 30 days or sometimes even less).

    Aside from that I have no problems with your fees, I find them reasonable, your shipping is cheap as are some of the other fees.

    But also I would suggest that you mention in the shipping/fees terms that you mention where it is being shipped from so that people know/cannot blame you for what the import fees are (you mention they can range from 0% to 100% of the product’s value but it is impossible to ascertain the exact quantity without knowing the country of origin). You addressed this in your last (or second to last) post but it’d be good to have it on the pre-order page somewhere for the people who don’t ready every(or any) post here.

    As for the product being “too mysterious”. I kind of agree. I would have taken the plunge if possible but normally I wouldn’t have (I would have with you guys because of the trust you have inspired with your openness and directness). I don’t think there would be a need for an in-depth video and such but just something short. A polished video showing snippets of someone using different functions of the actual device. Also maybe a list of some of the included software could be good. Not all, just some highlights. One of the main features that you’ve touted is the environment/software, but that’s not on the page. Aside from adobe flash+air everything on the features page is hardware.

    But yes, that’s basically the only advice I have to say. The problems with the pages and stuff don’t actually make you look like scammers of vaporware, but they do not inspire confidence. Especially since it was so many different things at the same time. You might also want to add a note before the last button on the payment page warning people that some banks/credit card companies may need the customer to inform them that they will be making an international purchase with their card (so that the problems others like Greg faced can be avoided or that people are not surprised and frustrated when it doesn’t go through).

  735. Here’s what happened in last 2 days. Let me tell you:

    I am craving ADAM more than EVER! Hack, I’ll learn to develop for Adam, just send a darn machine already!

    Another feeling after 2 days of ordering… It’s only been two days? And I’m waiting for what… EIGHT WEEKS! NOOOOOooooooo!

  736. @rohan .Just from watching these posts of your, I think we all know your an able and pure hearted person. And furthermore would not do wrong by those how admire him. I know you and the adam are already a huge success on my book. Keep fighting the good fight. Everything will work out. Can’t wait till I can hold the adam in my hands:)

  737. Very much agree with Erika last post all this need to be written in a FAQ and really a bunch of picts and vids need to be posted to assuage the masses. This is echoed here and with each and every blog why suffer the bad press for some nominal ces release.

  739. This was just a hit in my face from N*I*. Why the hell didn’t I get a P-Display. I ask WHYYYYYYYYYYYY????? If you feel bad right now, just send me one over 😉

    Best Regards to india

    Churchy!!

  740. Rohan,
    In my last post – on the (failed) preorder day – I’ve been a bit harsh. That’s simply ’cause – as everybody here – I really have huge expectations about the Adam, and I really invested my hopes and my geek-credibility in your company: seeing the mess that happened was really frustrating.
    The point is, would it have been a product I don’t really care for I wouldn’t have been so angry. So you could even say that the more angry and disappointed people were, the more you should somehow be happy, ’cause that means Adam is not “just another tablet”.

    I do not apologize for being harsh, ’cause it’s just right that you get good as well as bad feedback from your users.
    On the other hand, allow me to say that this post of yours is fresh air, and gives me new hope for the future: anybody can learn from mistakes, but admitting them is much harder. This I really appreciate.

    Best regards, get some sleep,
    G. C.

  741. Is this true Rohan??

    (See how important it is to be clear about the specs of the units shipping?)

  742. Ten Reasons Why the Adam Could Knock Other Tablets Off the Shelf

    http ://tech2.in.com/india/topstuff/tablets-laptops/ten-reasons-why-the-adam-could-knock-other-tablets-off-the-shelf/179472/0

    Wish you all the best and I really hope you stick to your comments in this blog.
    Ps; i do hope that 8GB+ internal memory is equal to 16GB/32GB which samsung tab is offering..:) and please clarify this with reply to my post here…i have written many but you replied to none 😦

  743. According to pixelQi#s CEO there is another tablet with Qi screen coming up
    Its from a company called Innoversal
    But I think Adam’s going to kick its butt

  745. Are you not free in the US to determine your own carrier? Why would you have any obligation? In Europe I assure you you can use whoever you want to pick UNLESS you bought a heavily discounted model on the condition that you pay AT&T two years each month.

    In that case you pay more for your device than your monthly payments but f.i. Apple used that model for a long time. Hopelessly outdated. You don´t buy a discounted car with a contract with Shell that you´re obliged to pay them a few hundred bucks a year for two years do you?

  746. I think what we have here is a case of the shoulda, woulda, coulda’s. Everybody should have ordered that PixelQi Adam. People are saying, “I would have ordered, but…” What we’re not hearing so much about is those that could have and didn’t. Personally, I’m glad I have a PixelQi Adam on the way. I’m sure you are too!

  747. +1 Well written. Clearly Stated (Bit of a page full 🙂 ) but definitely constructive. Good to see a positive post!

    So, just a thought, i wonder if perhaps the “storage” section might have been ambiguous because of the mystery feature. Stick with me here. What if there was a type of implementation like the Infinitec Infinite USB flash drive? That would have made i purposefully ambiguous to not give away too much information. And could explain the “Never Ending Storage” comment…. But then again, i could be totally off.

  749. Rohan,

    You will go a long way toward building goodwill by posting a detailed video of the Adam in operation. Until such a video is available, the naysayers will have a field day with you.

  750. I was one who stopped before going to payment in the ordering step due to holes in product detail, and now feeling awkward seeing 3qi sold out. For the fans and family on this site following NI for months if not a year+, I would love to see reopening of preordering the 3qi version before this is going to CES. This time please give us complete detail of the product including video footage.

  751. @Dev said, on December 12, 2010 at 02:23

    > ..satanic international conspiracy..

    As per his calendar, Satan was not available for this particular conspiracy. Beelzebub, however, had his calendar free the whole day. So my suspicion is on him instead.

    🙂

  752. Did you get a different email than I did? Mine said

    Hello and Greetings From Notion Ink!
    Thank you for all your support and encouragement over the past year. It gives us immense pleasure to open pre-ordering exclusively for fans like you for the first 6 hours. Pre-orders for you will begin at 12 p.m. Pacific Time, and for everyone else at 6 p.m.
    You can place your order using VISA and American Express cards only. Please use the following link:

    So it was clear to me and I didn´t put in all my details because I already knew my mastercard wouldn´t work. Did they send different mails?

  753. @Rohan

    I have to say that I was a little dismayed by how the who pre-order process worked out, but I am still an avid supporter and can’t wait for the second round of the QI adam (I missed out on the first round). Thank you for the updates and for your continued efforts to produce a great product.

    Wish you all the best…

  755. what we (people) want is just a demonstration!! a live demonstration of the device
    or at least some videos.
    and of course.. the screen.. which is still very criticized because of its black border (just type “notion ink adam bezel” and look at the results)
    we want to know also what are the white buttons which are very near to the screen
    and of course.. when will the Pixel-Qi version be available again!!

  756. Just a question for anybody who can answer. I wanna make sure I understood Rohan correctly in the latest post.

    Did he say that they are trying to push the manufacturers hard to produce PQ versions of Adam but no promises?

    Does it mean that from now on we can only order the LCD versions?

    Thank you

    Thanks

  757. I’m guessing those are the usual Android-style buttons “back, menu, home and search”

  758. Yeah right! Some video is better than nothing. It is not like Rohan didnt upload poor quality images before. A poor quality video is good enough to gain a little bit of the lost trush to buy him enough time to create a thorough video later on.

  759. Well,

    I have following along for months now, I have seen this new startup struggle through the complex world of trying to be a global company form day one. Usually companiies don’t start as a world class company on day one. They start in one country and then go global. With that being said, they are adapting and responding which is a good and necessary start.

    My advice is to over communicate. Go back and spend the time to make right for those who were offered a pre-order but because of system problems they were not able to order. A personal communication to each of them making and offer to make it right will build huge goodwill. Most people want to be validated. It is all about managing expectations while building buzz.

    Just to let folks know, I was able to use my link emailed to me to pre-order a Wi-Fi PQI Adam although it took many hours of frustration to do it. I pushed the “I believe” button which I never usually do because of this Blog and the hope for a new company that would not make me a slave to the company such as I feel sometimes with Apple. By the time, I pay my forwarding company to ship it to a U.S. Postal Box, it will cost be about $570. Will it be better than an Ipad 2? I don’t know but I am still hopeful that it will be something that can replace my “Kindle” and netbook for travel.

    Good luck to NI and I wish you success. Remember, keep over communicating and don’t take for granting that going back out to the loyal followers of this blog and making it right will not generate a 100 times goodwill then just writing off your mistakes and moving on.

    MP

  760. You really expected Rohan to handle all the individual request for packing as well. Being the CEO of a company which does a prebooking only.

    I understand all those wishes but why didn´t all these people not wait until the product was reviewed, available through their favourite webshop with ugly conditions nobody read and would be promised to ship next day only to discover that the online retailer suddenly had a stock problem. That´s normal life for normal people.

    This was just a prebooking option for the people who wanted this so badly.

    If anything the lesson learned should be that NI should have made clear days before announcing prebooking date what this actually means and that you should only do it when you really want to. It was impossible to satisfy all these collective demands on a pre booking form.

    I still don´t know how my Tesla-S car will look inside or drive as there is no existing model yet and I will have to wait until 2012. I love the car and considered my down payment a way of participating in the company.

    Just like lots of people a month ago asked if they could financially participate in NI. Pre-booking is just that. A vote of confidence and an investment in a company based on your trust. Otherwise never, never do such a thing!

  761. We all want to see a demonstration. I’m trying to decide between several tablets and at this point I am most interested in this tablet. If this is all it has been cracked up to be then it is a definite sale for me. Until I see it in action then it is all hype to me.

    In the meantime, show some photos of the device (Not just renderings). I want to know exactly how thick the bezel around it is. Get PQ on it! lol I want the long battery life offered by the PQ screen.

    I can understand a flub with the ordering process, but adding a shipping address before you confirm a purchase is definitely a very good way to lose some sales.

  762. @the.one.and.only.NI.addict said, on December 12, 2010 at 03:04

    > My guess is Eve is a plane

    I hope not ! Just imagine the shipping costs and the restocking fee !

    Probably, only Steve could afford it.

  763. I also received 15 confirmation mails from preordersupport.
    Order Numbers are all the same.

  764. Hey Rohan! I have a quick question. When will the Pixel Qi LCD, +3G be available? They were sold out by the time I could get to purchase one.

  765. How about selling the benefits of the lcd version. We dont know anything about this screen. Surely we are buying into Adam for more than just pixel qi and a $325 entry into the family is a bargain.

  766. Te convendria comprarla donde vayas a pasar mas tiempo. Te envian Adam con las especificaciones 3G del pais desde donde lo has encargado. No se si en EEUU usan las bandas europeas (900, 2100)

  767. I think he means that the Pixel Qi company being able to supply enough PQ screens quickly enough which is a big factor in how quickly they can produce PQ Adams….

  768. Thanks for keeping us updated…

    I’m waiting for a PixelQ real video… at sun 😉

    Go Rohan!!! You can!!!

  769. I understand that Notion Ink might tag along with a supplier may it be Nvidia or Pixel Qi. This idea has been floating around the blogs, but they need to come out and clarify. People have questions and if they can comment about a flight … surely they can on this, especially when it’s already been stated that.

    “Notion Ink is right now too mysterious and needs to share everything about the product: Agreed, and accepted.”

    It’s simple, are you going to CES? Check one >>> Yes [ ] No [ ]

    If yes why aren’t you listed? (Insert a one sentence comment like … we are partnered under Nvidia or Pixel Qi that’s why you can’t find us) balla bing balla boom. One question down, see? … was that really hard?

    Sorry for my tone, but it’s just frustrating to see questions like this not answered when it’s being brought up every other comment. Just answer the question with something short and simple. Does not have to be in detail and effect anything with lawyers and patents … one sentence and move on to the next question.

  770. @ David said, on December 12, 2010 at 05:28

    > ..Why aren’t you listed on CES?..

    http ://notionink.wordpress.com/2010/12/10/introspection/comment-page-5/#comment-53024

  772. Rohan,

    “share everything about the product: Agreed, and accepted”, does that mean the promised video will be up earlier than december 18th?

    also, can you post something in you next update about availability of Pixel Qi versions of the Adam?

    i dont fully understand why you arent taking preorders anymore on the Pixel Qi version.
    this is one of the main reasons to buy the Adam

  773. You did not get me do you? I was suggesting that they answer these questions on their website. I already know the answer to this questions. Do you think other people will investigate answers to this questions, do they have the time. Read carefully and understand fully.

  774. Well, I wonder why everyone is surprised with what happened. We simply were misguided by the mystery and overhyping of the product, the build up of expectations made us want the product now before later, everyone waiting and expecting that maybe he’ll get a marvellous state of the art tablet by Xmas.

    As always, if you rise too high, you fall too hard, and all these issues which at source are all caused by the fact that the company is an inexperienced startup, thus unable to deal with demand and without the necessary distribution operations in place, caused the drop to be so hard that people are suddenly finding cold feet into reality.

    In reality Adam is just another Advent Vega, with 3G and a high-contrast PQ screen and some extra memory. Hats off for the marketing hype NI has managed to generate, thumbs down for the vapourware it resulted in.

    It was a nice journey into Narnia as long as we waited, now back to reality… lets wait for CES 2011 and see what tablets will be launched (only a few of us will get it before through pre-order anyway). If the Adam will still be there and the specs / price balance would still make it a winner, then let it be it… otherwise it would just be a ‘you missed the boat NI’ and ‘so long and thanks for all the fish’…we’ll just get whatever makes the best bang for the buck at that time.

  776. I got the preorder email and was clicking it from 11:45 PST until after 6 EST sometime when it finally worked (website failure on NI’s part, even if it was supposedly subcontracted).

    My bank only handles lost or stolen cards outside of normal business hours. There should have been an extension to the pre-pre-order period before it was opened to the public, rather than the hour or so given (less even than original 6 promised). By the time I was able to call my bank the next day, PQi version was sold out.

    Google terms like ‘CCAvenue fraud’ and see how notorious they are for this type of decline problem. NI failed to choose a reliable CC processor, again something not my fault and outside of my control.

    NI also violated the terms of their agreement with CCAve as a sub-merchant by taking orders on an item unable to be delivered within 10 days and are supposed to cancel all of them through their administration panel. All of this has been posted on rigorously in past posts.

  777. SA = “Shut up Already ” 😛

    Keep your “Psycho 101” Degree to yourself and get outta here . Notion Ink is here to stay & we fans of NI are here to stay as well

  778. I personally think it would have been wiser to push back preorder day to ensure the process would go smoothly. I wasn’t able to get online in time to order the model I wanted (Pixel Qi+WiFi), so I didn’t experience it myself. I’ve resigned myself to waiting until that model becomes available again. In the meantime, I hope to see rave reviews about the Adam from those who were able to get one 🙂

    It has been disenchanting to read of the trouble related to the launch, but as others have suggested, more specific communications addressing the issues will help much. Part of it is language — I have been confused in the past by posts on this blog, and in this case, I’m not certain on what is meant by ‘short agreements’.

    As for getting people involved, one of the things that got me interested in the Adam is hearing/reading comments from people who have been watching this blog since its inception. When I started following the Adam myself, I was pleased, thinking that listening to what people are looking for in a device can only enhance the potential of designing a device that people will want to buy, and the Adam was shaping up nicely. It certainly got me wanting to have one, and several of my colleagues are interested as well (alas, we all want Pixel Qi. We had agreed I would get the first unit, see if it would do all we wanted — which I expect it will!)

    As for business practices, there have been a few comments from seasoned professionals earlier on this post that have already expressed what I would have to say on that subject.

    Regards,
    Diana

  779. Nevertheless Dell and Apple use the same policy. No middleman so are dependent on their policy as you buy direct. Dell asks you for 15% restocking fee. Why expect NI to do improve on that. Yet they do.

    Last time I checked consumers considered Dell and Apple consumer friendly brands (they never read the conditions of course otherwise they wouldn´t, but Rohan kept them short so you noticed.)

  780. Very good write up from Barry. I hope Rohan is taking every bit of this to heart and I hope it is not too late to repair the damage that has been done.

    I would like add one very important point that I feel has been plaguing Notion Ink from the beginning all the way through to the recent events. Aside from the normal difficulties of a startup company, I think it is important to reflect on the cultural and business differences that stem from this being an Indian run company. I think there are some advantages as well as disadvantages when you compare it to a US company or Chinese company. As I share these differences, remember that this is simply one American viewpoint or perception that others may or may not agree with.

    As an IT consultant, I have had the opportunity to work with and for individuals from India for over 10 years. There are some unique characteristics to the culture that tend to appear when doing business. Indian people tend to be very sincere, but can also be somewhat demanding. When discussing cost or price, I have found that they frequently want a lower price, a discount, or expect you to give them something for free after the price has already been agreed upon. I have been in situations where there were too many changes being made, decisions kept being changed, project delays, lack of organization, and general uncertainty about the direction of the task or project at hand. On the positive side, I have found that Indian people are very hard workers, but that energy HAS to have focus.

    It is very possible that Notion Ink may have experienced some of the above perceptions in their internal operations and general business dealings. There are some things that they need to learn from how business is done in other countries. I think that they need a Business Operations Manager and a Public Relations Company or Person if they don’t have this already. Someone needs to take ownership of the overall direction of the company, because Rohan cannot do it all by himself.

    Every culture including American has there pros and cons, but that’s what makes us different and who we are. The Chinese might put out 1 good product out of every 100 released – but atleast they are timely, organized, and extremely dedicated to putting out new technology and trying to be the best. I think because Notion Ink is an Indian company, they have the opportunity to do everything right that China is doing wrong.

    I admire Rohan for being so involved and ready to repair the lost trust. As a young startup company, he is listening and responding to the wake up call. As Notion Ink learns more from how business in other countries operate, they can combine that with the great things about and Indian company – and potentially rise to the top.

  781. yes, u can read of it on Wikipedia

    but they aim at Intel Atom + Microsoft Windows
    Those who prefer it (in this blog there were lot of questions how to run windows-compatible business productivity suites) – they would take it.
    Those who prefer long battery life, would prefer Adam.

  782. @ SRK, that’s still speculation though, we still have no clue if they are going for sure since there’s no definitive place that lists them or says who they might go with.

    And overall, I’m sure they will be at CES … it will be the event that will break or make Notion Ink. My point is not about CES, it’s about answering questions. If they have time to comment on a small matter about a flight, they can spend that time doing something else like answering questions that people have.

  783. Unfortunately it´s possible to make quad band sim devices but NI has not done that. It´s more expensive and as far as I know not popular in the US where lowest price is dominatiing.

    Most smart phones shipped to Europe however are three or quad band nowadays. Don´t forget that 3G anyway is not as popular in the US as in Europe.

    Rohan told us all that there were 6 models tested, meaning with the 900/1800 standard and the 850/1700.

  784. Thanks for your response.
    So, it doesn’t mean that it is the end of the PQ model. It just means that they won’t be produced as fast. Correct?

  785. Then again, if iPad2 comes with a PixelQi or Mirasol screen, there will be less hesitation for people to abandon the excuses and uncertainty here. I don’t think that’s going to happen though, Apple is banking on this “retina display” hype that only impresses the clueless. Also, it will never have Android Marketplace or dual-boot options. 🙂

  786. yes…. someone commented here with a link to the Official Pixel Qi blog where they say:

    “Rest assured Notion Ink is ordering a lot more screens from us!”

  787. i trust OLPC
    hence i trust Pixel Qi
    and i trust thheir bog that NI really does order their screens

    That’s true, we did not see real product video nor pictures.
    That’s true, there is not fixed and published details what hardware and software Adam is.

    But ordering lots of screens is not looking like fraud.

    Incompetence ? May be. But not fraud.

  788. At the risk of repeating anything in the excellent post from Barry Kearns (probably the best I have read on this entire blog), I though it worth responding to the individual comments raised in Rohan’s latest main post. While I applaud him for being quick to come back and speak to us to allay some of the fears raised by the events of the last few days, I fear that his words seem to indicate he is still missing some of the key points:

    1) “Before going live allow all kinds of money transactions. (this would have pushed us to 7 Jan as the Pre-Order day, but this mess wouldnt be there then.)”

    The concern that comes to my mind is not that one particular payment channel was missing (I come across many established e-tailers which fail to offer my prefered channels or, when I try to use a channel, it fails for some reason). The point for me is that if you intended to offer Mastercard (as your comments suggest), then you should have checked the leadtime on getting this set up many months ago and planned accordingly. You have known for a good year that you would eventually be selling products – it should not have been a surprise. The failure is one of planning and project management, not a problem that MC has failed to deliver. Please learn the general lesson of “anticipation” and general project management in relation to the rest of this product development/launch.

    2) “Have a page where you can enter address much before you can press BUY button. (the design team had suggested that you HAVE to write the address again on the Payment Page on CCavenue and this would cause a lot of repetition for use, passing address directly to their page has some security issues. Android Police suggested, that since we are not doing this, we are a scam. Hmmm)”

    Well, I guess we could debate endlessly the overall layout, order and so on of the order screens, but, again, to do so would miss the most important underlying point. The overall execution of the order screens was amateurish at best – no basic field verifications, duplications, lack of information on what was being ordered. To be honest, I was so surprised at the lack of these basics that I even forgot to check if there was basic SSL protection on the screens. Was there?

    While you might feel aggrieved at the expression of concerns of a potential scam , I have to tell you that here in Europe there are at present many bogus electrical retailers whose order screens are far more “convincing” than NI showed yesterday. I have even seen sites which mask the URL box to make it look as though you are dealing with an https-protected site when you are not. With the lack of product info on your order site, no real pictures or videos, the poor Ts & Cs and so on, sufficient alarm bells should have been ringing in people’s heads to make the possibility of a scam site seem very real. Not everyone has followed NI as avidly as many long-term posters. Please learn the basic lesson of having a professional, smooth order process – you do not have the reputation of a Dell or Apple to make people comfortable ordering through a site that is anything short of flawless in this regard. Moreover, a lack of decent coding on a fairly straightforward e-commerce site does not inspire confidence in the NI-coded software on the Adam, however unfair that may seem.

    3) “Anticipate demand and then open slow release. We can understand when one says that Apple is selling 100k devices in a day, but it was difficult for us to imagine that this could even be possible with us. Production is not limited to any component as much as it is to PQ. We are really pushing them hard. We have extremely high number of normal LCD panels available, and that wont even go out of production (total number of these panels manufactured runs into millions a months)”

    Well, you know far better than us where the limiting factors are in your product. Whether it is the PQ or the bl@@dy screws is rather irrelevant – you need to be sure that your “WHOLE” operation is geared up to support however many you do choose to sell. Even for the probably modest (yet significant) numbers sold in the last 48 hours, you will need to ensure the support is properly scaled to support them – from order processeing through manufacture, logistics, sales and in-sevice support. Oh and if PQ is still a limiting factor, I would hope you are working VERY closely with PQ to overcome those difficulties as it is abundently clear from posts on this blog that that is by far your most significant Unique Selling Point.

    4) “Dont have short agreements! This is extremely weird suggestion and I will try to fight this till death. I have always found long agreements messy and incomprehensible, but it seems its best for business. In my last meeting our investors presented agreements from every other firm which had much worse terms, and no one knew, just because they were hidden somewhere in the long sea of texts or mentioned in nth url link.”

    Rohan, I think you have totally missed our main concerns here. The problem is not that they are too short – I think we all welcome brevity – but that they are poorly written, contradictory and, in some markets at least, illegal. Furthermore, some of the CONTENT (I instance the costs to the customer if they receive a DOA product) seem extremely unfair and offer lower protection than many more established firms. While we will all welcome short Ts & Cs, please also make them clear, consistent, legal and fair. As they stand today, all the serve to do is raise doubts about the competence of NI as a business and the level of trust NI puts in their own products.

    5) “Notion Ink is right now too mysterious and needs to share everything about the product: Agreed, and accepted. Till CES we will spend our energy in the same.”

    I am glad you have finally got the message here. That said, to spend your energy on this “Till CES” is too far off. There are many fair questions which have been raised in the blog over the last weeks which should be quick and simple to answer. Delegating an emplyee to do a trawl, list them out should take half a day at most. For you then to answer them should take another half day. Factor in a couple of days to run the answers past your backers and a few days of “float” for all your other important tasks, and you could reasonably commit TODAY to having them answered in a week. And if you can’t answer everything yet, no worries – just tell us, if you can tell us let us know when we can expect an answer and put ot to bed once and for all.

    “Involving everyone in the process of creation has its benefits and losses.”

    How true. I think insofar as the Adam has generated much more buzz than any other tablet on the horizon, it is probably working to your benefit. People already are building strong emotional connections to your company and product even though we’ve yet to see it in real life. But as I think you appreciate from the last two days, it is a high risk strategy and the tide can very quickly turn against you. It will take a sustained effort to rebuild some of the credibility you have lost and I am not sure how forgiving your audience will be if things go wrong again. For the moment you have the advantage that there are no other competitors with such a well-spec’d product. That won’t last much longer.

    “The introspection has yet not ended, and we are learning. As we have said earlier, we are here to stay. Ups and downs are a part of any journey, but we will try to smoothen the process for anyone who is linked to us. My next goal is to make Notion Ink best in its customer relations and whole of my energy will go into making this happen. I would love to hear your comments and suggestions on this topic.”

    I am glad you are learning – I am sorry that it has probably been a highly uncomfortable process, but when you play the big stakes games, the highs and lows will always be more intense. You state your aim is now to build the best customer relations. That is certainly critical to your survival, never mind your success. But alongside building an excellent customer support framework, you need to make sure your basic business processes are up to scratch too. The last few days should have highlighted where there are clear deficiencies. And please make sure you plan for the scaling up of your entire operation. The ship creaked badly enough with the small waves of a pre-launch. If you get to market and make inroads against Apple, Samsung & the like, the scaling of the business will bring a whole new set of challenges.

    I really hope you succeed. Yes, mistakes have been made, but a lot of good work has been done too. Listen. Learn. Change what needs to be changed and grow. And enjoy the ride – win or lose, it’ll be a helluva tale to tell the grandkids!!

  789. I did not get a pre-order email but when the time came for public pre-order I was there waiting and got my order in. After 2 hours the wifi+3g was sold out and an hour later the wifi was sold out so very small time window to order as I saw it but probably thousands if not 10’s of thousand orders in that short time.

  790. look any chinese e-shops
    they had lots of sub-$100 phones and many are quads

    Maybe quad is really mre expensive than bi, but not much

  792. Barry – I have been working on a long response to what took place over the last few days and found your response and you stated it much better than what I spent hours working on. Very well put!!

    I checked the CES site back when everyone was trying to decide what day the pre-sale would begin and couldn’t find Notion Ink listed and found it to be a little odd. The morning of the pre-sale I still needed more information on exactly what I would be purchasing and was hesitant about forking over that much money with so many unanswered questions. When pre-sale did begin and the multitudes of complaints were beginning I decided to wait until Adam is on the shelves at a local store and the reviews are in. I know it will be a big hit if and or when it gets to the stores, until then I will still be stalking what I believe is an awesome product and looking forward to showing off what I have been telling everyone about.

    Thank you for drafting out what should have come out of Rohan’s long meeting and covering all the details that need to be dealt with to make Notion Ink a company that can succeed in what is going to become a booming tablet market.

  793. Rohan can ask again your view on allowing PAYPAL for a payment method, I think most people would welcome this as it is a way of protecting ourselves, I have always had good relations with paypal, would love to order your product have been waiting ages now for it, but I hold back until there is a secure method of payment, yes I have a Visa, dont want to use it but I do have one.

    many thanks Paul(UK)

  794. why the hell Europe would need CDMA ?
    That is GSM ! and specifications on site told about HSDPA – which is part of GSM, not CDMA

    If some customers expect CDMA – then there probably is a time-bomb for them.

    Great that i do not want 3G and do not have to gamble upon which band they send me and upon CDMA vs GSM

    however…
    This might make 3G disfunctional in some countries.
    Band and GSM/CDMA doubts should be fixed for any 3G mode sold.

  795. I understand some people might be excited about the “mystery feature”.
    I personally, think that if I’m dropping $500+ on a device, I want to know exactly what I’m paying for. Not a mystery device. I really thought dec 9 was the day when they would reveal the bonus feature, but know Rohan says that people won’t even know until the product is shipped with no date planned.
    If you like that sort of stuff, good for you.
    NI won’t be seeing my money any time soon.

  796. Ok 1 quick point, who are you going to be representing with at CES ( i beleive NI is not on the list) secondly, why are you not revealing final specs? Is it because you want to guage the competetion to ensure that you do not lose out technically, as CES will be full of them, and the Blackberry playbook is already looking slick. You have the Technical advantage but it may not be the case soon (IPAD 2 Rumours and the unvieling of other tablets at CES).

    Please clarify and also the student discount, that is a unique market if you can beat Apple there, as if you have the right software, a student discount will have a knock on effect, much like you original price estimations vs spec achieved, as carrying books around is cumbersome and the adam looks very well suited (also remember that in a lecture theatre you alredy have sloped desks, so your camera better be able achive capture (of the lecturer at the front) at that angle.

    we need quick reply to specific blog posts, this is better than a big post taht doe snot cover everything and leave a lot to be desired.

  797. Thank you for explaining that. I was under the impression that it is quad band and works every where.
    Good thing that the site crashed on me and I couldn’t order. I would have ordered one to my address to the U.S, however, I work in Asia which means I wouldn’t have been able to use the 3g in Asia.
    I now know (thanks to you) that if I want to use the 3g, I need to order the one with I believe 900 and 1800 which is used in Europe.
    I suppose that is the difference between the 900 and 850 models. They just didn’t do a good job explaining all that to the customers.
    Thanks again

  798. that shows the level of trust and personal relationship Rohan developed with his honest blogs. this level of trust is not easy( esp by startups), unless ppl believe you are honest. no one is dumb to throw their hard earned money without trust. we all trust Rohan to the core. no one is forcing you to buy the product. while everyone here agree that specs should have been in place before the pre-order and the option of selecting higher memory variants should also be in place, if ppl are willing to buy even without seeing the hands on, why are you having issues? i got pre-order email and i stopped short of ordering, as i wanted more clarification on higher memory variants and better service policies. i checked Samsung galaxy tab and Adam is far far superior. we will get to see the hands on soon. i hope Adam will be able to produce more pqi variants very soon.

  799. sorry, i was wrong here. I heard about HSDPA on local GSM provider.

    HSDPA is CDMA

    So it might heart other customers, who would expect GSM connectivity in areas where HSPA is not availabel in their countries. Only to find out that GSM connectivity is not included.

  801. Rohan,

    I wanted to give you a pice of advise, a quality product is always the best product and customers are willing to forgive a lot if you have that product. However part of that product and the most important is being able to order said product. You have shown us a glisp in to the future of Adam by the crappy work NI did on your ordering website. I known now that Adam will have major bugs and will undoubtly be a crappy India product. Cheers to you.

  802. This is 50% adam and 50% Rohan. You have a way. I manage 300 people, leaders are born with IT. Trust it.

  803. @Adam R

    You make an excellent and very important point. For a company seeking to launch straight onto the global stage, you need to have good understanding of the different cultures in the markets you wish to address. That extends further to the different laws, customs & practices – but the cultural aspects are key. While I have a lot of dealings with various European, Middle Eastern, North & South American and Australasian cultures, my direct dealings with India have been pretty limited and I certainly am ignorant of that culture and how it will “colour” Rohan & NI’s approach to doing business with the world. But from a broadly western perspective, there are certainly aspects of the way NI has acted to date which have, to Western eyes, seen strange and worrying. I would not be surprised in Rohan thinks the same of all of us!

    There is no shame in being ignorant of other cultures. But if NI does wish to be a credible contender on the world stage, it should buy in the knowledge & skills to help it operate successfully in these other markets.

    As general reading, I would stronly suggest reading up on the work of Geert Hofstede (google or wiki him) who has done a lot of enlightening research into the similaritiesand differences of different national cultures. I have personally found his work very insightful, and it sheds a lot of light on why people from different nationalities behave in certain ways. It goes a long way to explaining why diffierent nationalities end up with certain stereotypes!!

  804. @sa, No need to be rude. I admit I was also tempted to throw reason out the window and pre-order something I had never seen working before from a company that was taking its first steps into production and worldwide distribution of a new product.
    Chances were always high of something going wrong, or even the possibility of a some form of fraud.
    Customers have a responsibility to look after themselves and avoid being an easy target.

    Just don’t order until you have enough confirmation that Notion Ink Adam is real and actually offers what you expect from it.
    That is what I will do. As far as I’m concerned, there is no need to pass judgement until that day.

  805. Hi Rohan,

    Don’t change a thing in the way you have been communicating. You can always add but don’t take away what you have given us. This has been one of the biggest factors in my decision in buying your dream, because you let me be a part of it.

    We can’t predict the future only create it and I believe you are doing just that. I too believe long term relationships in business are important, but they need to be managed and not become to familiar. It also requires a joint vision and collaboration.

    No matter what you do there will always be someone who claims a better way. From what I read and see you follow your gut instincts, don’t doubt them people will always question you on them but you should still follow them.

    Looking forward to receiving my first adam of many into the future. As I believe they are the future. 🙂 Fight the good fight. 🙂

  807. @ David…MIND YOUR LANGUAGE WHILE SPEAKING ABOUT INDIA>>>YOU SUC___KK

    Adam is a not a crappy india product!!!!!!!!!!!!!!!!

  808. @Kambiz, If you travel a lot between US and Europe, your best bet may be to take the WiFi version only and thether via your phone.

  809. Rohan, If you hear dogs barking it’s because your horse is trotting!!!. Keep it up, you are in the right path!!!

  810. I was lucky enough to order and have to believe and have faith that all will work out in the end. Hoping the best for you and your company.

  812. Greetings;
    I never received any email as a “family” member and spent a lot of hours closely watching and reading all of the posts on the blog. (and posting too)
    I have a worldpress account.
    I checked my spam folder. Nada.

    However when I got home from my road trip I fired up the PC and looked at the web site and saw pre-orders were open to everyone.

    So I started the process, read the qualifiers and decided to go ahead with the purchase of the PQ+3g model. Got transferred to CCAvenue and filled out all of my account data including my Amex card. Clicked on purchase and got a confirmation number.

    Now I’m seeing posts about receiving confirmation emails from CC and NI. I haven’t received either. I also see posts about immediate charges. There haven’t been any to my card. So the question is, Did I get one or not?

    If I didn’t, oh well. My local electronics store is advertising an Android 2.1 10″ pad with usb, HDMI, micro-sd, built-in speakers, mic and headphone port. 1GHZ speed for $497.
    There will probably be others in 2011.

  813. honestly, how long would it take to put up some quick info? Its insulting enough to charge for the full amount before shipping, changing the Terms and Conditions then hiding them in the order page after orders were taken, putting up a fake service phone number and the passive aggressive tone and blame shifting.

    Now the silence and these posts about your introspection? A lot has been posted after the preorder but absolutely nothing has been said.

  814. Way to go! You have stated my thoughts well. Unfortunately this question has been asked any number of ways, literally hundreds of times without response. If there were an answer forthcoming it would be here already. The lack of an answer is not an oversight,
    it is a choice.
    JT
    very frustrating, but I took a chance on NI and ordered anyway.
    I hope it was the right decision.

  815. Rohan

    Way to go !!!

    One suggestion , i guess it is impossible to have shorter agreements and yet cover all the legalities of the deal without ambiguities. So you can have detailed exhaustive agreements and terms & conditions but provide a faq page in the website covering all the concerns ( like , shipping , cost , insurance , return policy etc.. ) which can link to the agreement clause num etc.

  816. Rohan PLEASE provide a DEDICATED EMAIL ADDRESS for people to sign up for a PIXEL QI WAITING LIST. Thank you.

  818. I wish you would just take responsibility for where you went wrong and stop blaming people. You want to keep pointing out all the other blogs that only posted what was true. If this would have happened with any other company for any product it would have seemed like a scam cut and dry. Rohan stop bitching about people during their job. NI f**ked up and all the bad press is deserved plain and simple.

  819. Introspection is the self-observation and reporting of conscious inner thoughts, desires and sensations.

  820. Did they kick you out of your own board after your mastermind decision to base your whole 100 million project on ¨warious Ministries of Defence´ and do you know hope to get back on board of NI?

    Sorry Jim, you´re right that feeding the troll is stupid, but I like to see mr. Bojangles dance so I can´t resist 🙂

  822. Thanks very much for the suggestion. I go back to the U.S only two times a year (Summer and Christmas). I do have a data line here in Asia that I like to use and I think 3g would not be a bad investment. This way I have mobile internet everywhere that I go.
    Also, I have seen a lot of complaints about tablets not being able to thether correctly with phones!

  823. Rohan – In the interest of openness, how many units sold, by model, in the preorder. I account for one LCD 3G. I recommend you post this prominently on your Home page. Similarly, if you have constraints on production, I recommend you share them, as they permit your customers (family?) to make a more informed decision.

    What is with the limited pre-order? I don’t get it. You might show later fill dates, but unless you are breaking molds, you should take every order you can get. Just let folks know (before they pay) when they can expect to see their new Adam.

    I expect mine in five weeks, six days to seven weeks, six days or 101001-110111 in NotionInk-ese. :>)

    Regards,

    Steve (not the bad Steve, AKA “He who shall not be named”)

  824. Well said.

    I have been an Adam evangelist for long, and even took the leap and ordered a PQ+Wifi model without much info. I could live thru all the hiccups, but I mostly agree with your view on seeming disrespect to consumers… Afterall we arent asking for deviations from standards, or hidden complexities in the T&C documents… That to me was a disheartening response, and made me hope that it is not reflection of an attitude NI will take over time…

    For now, have taken all this with a pinch of salt and just waiting for Dec 18, and of course the delivery 🙂

  826. I really think some people are really worried about the adam and what it will do in the market. If they are so loud and abusive about something they don’t believe in then why are they positing on this blog.

    I put these point forward:

    1. If the adam is that bad then why are they wasting there time here? Maybe they are scared of the competition.

    2. Maybe they are so concerned about the general public that they feel its their moral duty to advice us of what they feel we are missing. Well a lot of people thought the Wright Brothers were crazy and they made many mistakes, but guest what we fly to day.

    3. Maybe they have nothing better to do as the competition has nothing to offer so they just want to try and stop a dream. Well guess what, do your worst show us your in ability to dream. you are just noise which we don’t really care about.

    There are no mistakes with a dream only lessons and that fact that you keep trying. Rohan and the team are still here, we are still here all we need now if for the people who don’t dream to leave.

  827. No matter what supporters say (which I was) this had scam written all over it. The truth is we dont know if NI is going to make after all this bad press. Since they are a new company the need to sell well in excess of a million units to stay afloat b/c they cant afford to bleed money every month. Then what do we have a product that support behind it. The fact his its sounds like a lie Rohan said that he was on flight when all this went down. Bullshit there policies on fees changes twice and I doubt that happens without his approval in a company this small. Plus he keeps saying CES, which is a trade show where people go to look for investors thats why it’s very hard for the general public to get entrance, so why would he go to a place like this. The truth is that he doesnt have a finished product. He used the preorder to get funds so that maybe he could extend his dream. With all the inconsistence on the business side at notion ink it seems very unlikely they make through the year. If your business plan is flawed you cant make it no matter how great of a product you have. Plus people still have no idea how much these damn things are going to be . In the US which is probably his biggest customer base it could be double the cost. Not saying that the product wont be good but if they dont hire someone to handle the business side this company is dead. Rohan has has only showed us one thing and thats how inept he is at running a company. Lets not forget Microsoft’s Courier looked great in artist renderings and video. How is this any different so far.

  828. Rob, for my work I do have to study T&C´s sometimes and I assure you that Apple doesn´t have different T&C´s for the different countries. They have one set with small amendments for specific countries and they are currently violating several national laws.

    The major markets differ substantially in the ´sale of goods and services act´as you call it. That is an UK only regulation which is outdated and replaced a long time ago by EG regulations. However the EG regulations which are the most far reaching in protecting customers are of course not valid in the US. Its also substantially different (to the worse that is). Only in California they have a similar protection within the US as the EG.

    There are more continents and more relevant laws per country but I can assure that there is no general requirement that the supplier pay the repair or replacement cost without any fee and without any specific condition.

  829. @ David,

    If it was a Crappy Indian Product as you say, why are you following it even? You shouldn’t be even here writing comments. Go get an IPAD and be happy or whatever perfect product you like!

    Regards,
    Suresh

  831. @ all the critics outta there -n- to some extent to irrate the critic inside in me too! am serious!

    “””””””””””Notion Ink Tablet with Pixel Qi screen sells out
    by mary_lou_jepsen

    Notion Ink started pre-orders of its tablet with the Pixel Qi screen yesterday and sold out or the version with our screen within an hour. see here and here.

    Rest assured Notion Ink is ordering a lot more screens from us!

    Thank you all for your interest and support of both Notion Ink and Pixel Qi.

    – Mary Lou””””””””””””””””””

    !!well Hmmm this comment by Mary lou (CEO of Pixel Qi) settles for once and forever that neither NotionInk’s Adam is/was vapourware nor is it a scam!

    Furthermore I found something else on this blog which I must bet is the bonus mystery feature/un-announced sensor that none of the tab’s outta there have! on ‘adam’ :-

    “”””””””Low-power, wireless displays made possible!
    by mary_lou_jepsen

    Wireless Pixel Qi display module can be controlled by another device, using new Display Solution AG board solution

    Gilching, Bavaria, Germany, and San Bruno, California, USA
    September 28th, 2010

    Have you ever wanted an extra reading screen for your laptop – one that could be plugged in via USB (or wirelessly driven) when you need the extra screen real estate, or need to show someone else screen information? Of course, this extra screen would need to be small & light enough to carry, very low power, offer crisp text for good reading and be readable in any light – even in sunlight.

    Today we announce such a solution, the Display Solutions d-screen-Qi10. Display Solutions AG has developed the d-screen-HYBRID driver board which has been combined with the low power, sunlight readable Pixel Qi 10” screen. This module can be plugged into a laptop (or even some phones) via USB for easy access to a second screen. Even better, you can skip the cables completely and use this second screen via wireless-USB: meaning the data is sent to the screen wirelessly and the screen runs on batteries alone.”””””””””””””””””””””””

    Source :- http: // www . pixelqi . com / blog1 / (plz remove spaces wen posting url in browser)

    what you say!!??

    🙂

    Regards

  832. Well, valid points but surely Rohan has pledged to provide more information so I will hold my horses until further details.

    Notion Ink might not be listed on CES but their partners like Pixi Qi will surely be there with ADAM. If Notion Ink is listed on Pixi Qi blog with exactly the same info that is on this blog (sold out, ramping manufacturing etc.), then that should establish credibility.

    We should also note that Pixi Qi has been listed as the top innovator in 2010 by Popular Mechanics. To me these pieces of puzzles bring a lot of credibility.

    Conspiracy theories will float for next few weeks until the product ships, then the tone will surely change. I am confident the product will ship as promised.

    If we have followed Notion Ink throughout the year, they deserve some more support from us. Any organization starts small int heir own way. Notion Ink deserve credit for being an upfront, open organization. They have their own unique culture and time will tell whether its a strength or weakness. So far, so good.

  833. Rohan,

    I have a lot of faith in your company, and love how open you are with the community. Maybe I am too trusting, but I chalk all the pre-sale trouble up to just being inexperienced. I mainly wanted to voice my confidence in you, but there are also two questions I would like to pose.

    1) Do you have a native english speaker on your team looking at the final software? It seems small and most geeks will ignore it, but if you have the language issues in your final product that you have had on the website and blog (no offense), it may be a major blow to adoption from general consumers because you will look like a cheap knock-off product.

    2) I didn’t have the money to pre-order, but start a new job Monday. When will more pixel-qi units be up for order? You probably already realize this, but that is one of the biggest innovations your device has and probably one of the biggest reasons selling points of your device. The software seems incredible so far, but you also should not overlook that you have (in many people’s eyes) the best hardware combination currently available.

    Looking forward to getting one of your devices myself.

  836. oops! grammatical mistake!

    plz read the first line as “”@ all the critics outta there -n- to some extent to the irrational critic inside me too! am serious!’ instead of ‘@ all the critics outta there -n- to some extent to irrate the critic inside in me too! am serious!”””””””””””

    🙂

  837. Have a Pixel Qi WiFi version on order, assume that this is coming with Android 2.2 as a minimum, however it’s not clear to me if the delivered version will have 2.3, although that is suggested, I’d just like some confirmation of the upgrade path to 3.0.

    Also not sure if the installation includes Google Apps baseline (GMail, Maps, Market Place). I have enough capabilities to side load APKs (from a Nexus One), however I’d like some comments on the Notion Ink approach, as not having access to the Market Place is going to be a bit restrictive.

    Given that I have committed to a preorder, I am more than willing to allow NI some bandwidth, as I recognize that supplying some cash is a vital component to initial release and company growth, however given the open nature of NI, I’d like to see the continuation of the company message leading up to CES, ensuring the content is distributed as coherent as possible.

    BTW, to all NI software, kudos to a great product, just wish I had some more details.

  839. These discussions truly represent what the world outside this blog is.

    Good morning Rohan and all my family!

    I have had problems with my BSNL broadband connections these past two days. Now I am back after catching up with my lost sleep, waiting for the midnight sked for pre-order, which extended to well into the next morning. I could not click the order choice.

    Waiting for the availability of the top model.

    Love
    Rom

  840. Any of you absolving NI of any error blindly can feel free to give me their preorder and just pretend they got unlucky and wait an extra who knows how many months. Just wait till next time, who cares that you might have been promised entry into an exclusive preorder for blog posters that ended up a disaster.

    Mistakes are forgiveable, not if your response is “too bad, unlucky, we won’t do anything about our mistake”, or worse yet no response at all.

  841. Perhaps the a good move would be to let some people cancel their preorders without penalty. That would clear up pixel qi screens for those still interested and get a few people off NI’s back.

    A fee for DOA is unethical as well as revision of the terms and conditions several times after payments were taken

  842. Rohan,

    Thanks for the update!

    I have to agree with Jai, I have offered many times different suggestions but feel in time they weren’t heard. I still more then anything want an Adam.

    I think the site REALLY needs to self contain NI. I mean start getting these blog hits on your SITE. Come up with a real shopping cart, something where people make an account and you can then have a database of all sales. I really thought of this today when someone said there was no record of their sale. This only help in time. There are MANY free nice ones.

    Make the site a content management a living site, something where on the fly you can throw live comments up. I think it was nice for notionaddicts to work with you but I think you REALLY need your own forum for the family to grow.

    Does anyone else agree?

    WordPress is out lived.

    Mike

  843. Just about the EU demand for a two year warranty. This is correct but not all member states have implemented the directive in the same way. F.i. the Netherlands has placed the responsibility of the two year warranty on the seller, not the manufacturer.
    So if they go broke of just refuse to do what often happens with smaller shops you´re stuck.

    Manufacturers luckily are responding to the EU regulations and some already offer a two year warranty themselves. It doesn´t seem to matter to the public which is not interested and still buy Apple products with a very limited one year warranty which is not legal in some EU countries. Still they sell like hot cakes so why make a fuss over warranty where customers just don´t care.

    Americans don´t have the right to two year warranty so some of the larger brands just ignore it. Others adjust to modern times because it shows trust in your product, but as they are not rewarded by buyers who prefer nice black glass over a proper warranty they now think twice about the importance of it.

  844. Notion ink,

    Get rid of the fees you charge for a DOA item, that should be priority number 1.

    Then get a video up, and get some units to be reviewed.

    All goes well, I will buy one.

  845. Phillips!

    you are correct that we should know the storage, now that we have paid also for pre-ordering.

    i have the feeling it is not decided yet!

    probably they are waiting some kind of deals for storage memory.
    if it succeeds, they will announce it asap, otherwise 8 Gb +micro-SD storage.

    I think its the same with RAM spec. For many months RAM was not specified, and someday suddenly, Rohan told he forgot that RAM spec was not there-it is 1 GB. It is only because of deals i suppose.

    Someone has mentioned that sometimes low storage is more costly than the larger one. IF they get the deal, they will put the largest storage as possible.

    Also, Remember Rohan told in his August 12 post, they are working on some deals for cost cutting- and i think they have achieved that in the basic lcd versions. PQ is costly by itself, nothing can be done.

    I hope that if they could not manage some deals (by the way remember it is my assumption), they will provide some micro-SD storage with adam. 8GB+1 GB SLC is too less storage- i think- Also i should mention here 1 GB SLC is very costly.

    regards

  846. Scoundrels and scalawags only have smooth talk and smooth approach. Con-men have had practice aplenty.

    Good luck NI team and us !

  847. Thanks Barry for sharing these excellent observations and recommendations.

    Hard enough for the average person to be apologetic, humble and respectful; even harder for a young CEO to be all this and to take ownership for the errors and omissions of the team (including its suppliers and service partners).

    However, I do have tremendous faith in Rohan. Thru thick and thin he has brought NI and the wonderful adam to an imminent launch and developed a large fan base already. Yet the Tsunamii struck – it could have been avoided by a team experienced enough and with sufficient authority to address the issues that developed.

    Maybe time for a “fire drill” at NI.

  849. How could you have underestimated the lure of the Pixel Qi models? Especially among early adopters with disposable incomes! Pixel Qi is the ONLY reason I started following NotionInk in the first place. There’s been a lot to keep me coming back of course, (it’s been rewarding, educational and inspiring along the way), but my patience is waning and nerves are shot.
    I can’t accept the idea of just getting an LCD anymore, and all LCDs are NOT created equal! Viewing angles, brightness and contrast specs have never been revealed for your panels as far as I know. These things are CRUCIAL in tablets, much more so than in laptops and TVs. (There’s an FAQ page coming soon, right?)
    The Pixel Qi website (or Innoversal’s) is an information desert compared to this blog. How can they have made MILLIONS of screens for the OLPC XO laptop, provide DIY screens to anybody who can afford it (for months now), and be starting production of 7inch screens, yet still cause a supply bottleneck at NotionInk ?? Sigh… Not your fault I guess, but still very frustrating
    Still waiting patiently and believe in Adam and NotionInk – behind you 100% and want you to succeed, but my conservative hopes of holding an Adam tablet with PixelQi before Valentine’s Day have all but evaporated in the last two days.

    P.S. The “Software” and “Genesis” tabs on your website are very pretty and all, but why on earth do they take over a minute to load a thirty second video? I have the fastest cable internet available in Australia, and to load the exact same video on Youtube is faster than two seconds. What is going on? This reflects on your coding abilities guys. A Youtube link would actually be more professional at this stage. I sure hope using Eden doesn’t involve a large % of time watching that “clicking balls” load animation.

    P.P.S. The pricing and shipping costs from an Australian point of view are very reasonable! Haven’t researched the import taxes/duty side of things yet, and the return policy is a bad joke, but it’s still a competitive price! If you can make them even cheaper when mass production starts, you have a big future in Australia. 🙂

  851. Stefan is completely right. The US has a miserable three day cooling down period. The EG has a minimum of 10 days with Germany (100 million people) going as far as 15 days.

    In most European countries its even forbidden to pay in advance.

    Still this is only an interesting comparison between the US and the EU as all these laws and regulations are not valid when you´re the importer.

    You will indeed have to declare import duty for your country and sales tax where applicable otherwise you are found to be an illegal importer and the tax man wiil either find out at customs or afterwards. Or you could be very lucky and slip through the net, but then don`t expect to make a fuzz about your three day right which you didn´t have anyway.

  852. When you say “The reason we are posting”, did you have in mind Barry? You and Barry are so much alike. +10.

  855. @marcdimmick
    “If the adam is that bad then why are they wasting there time here? Maybe they are scared of the competition”
    Check Barry and sa, they have being busy on this matter.

  856. @HooDoo

    I do not think PQ have made the screens for OLPC. Mary Lou Jepsen used to work at OLPC, but then started her own company PQ. Not many people are interested in DIY screens.
    Also, PQ do not produce screens but depend on others. Their manufacturing method is not the same as that of normal LCD screens. Add to that any special layers that NI want tacked on to it – very few manufacturers might be able to do it. And we do not know at what rate!

  857. Yeah, that backside trackpad sounded like an awesome idea. I haven’t heard any updates on it. One handed operation would be awesome. I’m not sure how easy it would work in reality, hopefully just as well.

    I also wonder about rotation. Can it be flipped any direction and make it self right side up? Though on my Android phone I needed to turn this off. Often I’m reading reddit on it while laying down, so I want it sideways because I am as well. Having an easy way for it to know when you want it to rotate or not would be good.

  858. I guess there are a lot of sour grapes from the fans who had very high expectations and that is because of all the Rohan’s weekend teasers.

    But Notion Ink had shortcomings and didn’t focus on the core marketing business and smoothen-ed the process.

    I guess everything will be forgiven and forgotten once the Pixel Qi models are available soon and all the payment options including Master card and Paypal are implemented.

    One of the biggest draw-cards for Adam was its Pixel Qi screen. It definitely lightens your bag if you prefer having a reflective ebook reader.

    So Rohan it’ll be good if you let us know when will the next batch of Pixel Qi be available for sale or if you seriously have limited production capacity.

    Being open on these issues will strengthen your fan base, after all they have waited for more than a year and since you demoed in CES 2010.

  859. Rohan,

    There is a fine line between the creation of anticipation, and transparency. I think most of us understand that the product you have described would be amazing. However, the course that you have taken in regards to the marketing and roll out of this product has been horrible. I went from being “Christmas-eve” excited, to thinking this is vaporware, all in the miss-management of your roll-out. I am writing not to complain, but hopefully so that these problems will be recognized and corrected.

    1. Transparency in a product is Super Important. Why would anyone be willing to pre-order a product which is advertised solely with artists renderings? This product is not in a store to demo, its not on youtube, its not being pumped by major tech websites. A good company would have had a private roll out and display to reviewers, tech sites, and major bloggers before doing a pre-order. Then all of those sites can tel all of us how great it is, not a biased opinion with untested results from the seller. If you are confident in your product, the cost of giving 30 away to be third party tested is peanuts in comparison to the revenue you generate when they say how it will kill the Ipad. You can still tease us, but don’t hide.
    2. Why limit pre orders? If the demand is out there take as many orders as you can, and then ship them as they roll off the line. That still gives an advantage to those who were active bloggers. They get it earlier. This is basic marketing.
    3. Offer a standard pre-order. Pay $50 now to reserve the right to purchase, and then that is deducted from the total cost when it is ready to ship. To ask for the full amount up front is a huge commitment if you look at the nature of what a “trade” is. I “trade” you money, in exchange for a product. But, in your model, I trade money for,,,,,nothing, for 5 weeks or so.
    4. Be honest. Why aren’t you listed as having a exhibit as CES, but then talk about it on here all the time? Why do you say that you will get FCC approval and sell a product, that hasn’t been given FCC approval? Why play a game with secret codes on your website, and then never provide answers? Why be so unprofessional?
    5. You spent a year teasing us, and then were unorganized? if someone could wait a year for a product and be this excited, why couldn’t they wait one more week to make a proper functional logical roll-out?
    6. Know what your enemies will say before they say it. Android report and other sites like engadget’s job is to challenge your product and question it. You shouldn’t have issues with validity claims.
    7. Where is your marketing department? You design a product to compete with Apple, who has one of the strongest marketing and advertising departments in the world, and appear to have spent 0 time on preparation or planning. Don’t bring a knife to a gun fight. If you ever want to have legitimacy you will need to compete. The product sounds good enough to fight a large part of the fight, but that doesn’t mean you can’t use basic marketing strategies. These are things that could have been solved by a first year business student.

    My frustration is that I didn’t pre-order because the deal was so disorganized, and so unprofessional. I wasn’t investing in a scam. And for every reason you gave that you were not, there was another that jumped out. Now, if it is real(and I want it to be) i won’t get one til late in the spring. Not because i didn’t want one, but because you didn’t appear to have your feet under you in the roll out. Please consider these issues, read some books on advertising law, hire some marketing people, and develop a business strategy worth investing in.

  860. Fine, post away – at least you can. There are some companies that refuse to acknowledge they have a faulty design for their product, blame everything on the consumer, and only offer accessories to work around the fault – that too for a limited time – just because some US government representative postures with the threat of legal action.

    I think a lot of the irate responses will disappear the moment people have their product in hand.

    Also, I don’t think what I’ve seen on this website can be construed as marketing hype. If anything, we’ve seen a lot from the engineer and the artist, and perhaps not enough from the marketing bigwig. All the issues acknowledged in Rohan’s post can be attributed to insufficient contribution from seasoned salesmen/women.

  861. Rohan – You have not commented on the high shipping cost, below is the comment I had made earlier.

    —————–
    Hi Rohan,

    Your streamlining of Shipping cost does not seem to be “streamlined” really.

    Are you kidding me and want me to pay $50 for shipping it to my door step, when sellers like Amazon ships products worth $25 or more for free to my door step.

    You need to have resellers/dealers or some sort of central shipping location with in US and one for Europe and so on, so that each one pays a fair and a reasonable price.

    Just the thought of paying $50 for shipping is making me hesitant in actually buying the product.

  862. Dear Rohan,
    Given the high degree of specificity of complaints and the extreme level of dissatisfaction of your buyers/supporters, your post is UNACCEPTABLE!
    Did you even bother to read most of the posts, Rohan? Really, dude! The fact that you don’t address them and that when you do it is oblique and indirect, is VERY FRUSTRATING!

    Not answered:
    –Emails not sent.
    –Delivery date estimate.
    –Back trackpad.

    A very big problem is that your English language skills are just not good enough. You fail to communicate with precision and completeness, but your readers speak and read English.

    Face these problems please. Give direct simple explanations, not vague double talk.

    Jump into this blog with answers like you did in Octobet and September.

    You are losing credibility by not owning up to problems on a more forthright manner.

    Joshua

    Did

  863. Feature idea: Since it has HDMI out, it’s going to be connected to the TV. I don’t want to get up to pause/rewind/etc. If I could use my Android phone as a remote control for the adam, that would be awesome!

  864. Funny! The pre-order is sold out, and the people who bought it, including me, are not complaining but keeping the faith and trust.

    I dont understand what your concerns are. NI has stated that they will come out within the details in the next few weeks..If you have concerns, then just wait…nobody is forcing you to put money.

    P.S I was also one who didn’t receive the pre-order mail, but its ok. I still ordered. Going by your posts, I am 100% sure that even if you had received that mail, it would be a waste.

    In a way, I believe that not having tech specs etc was good. It really allowed the true “friends and family” to buy what they liked, and they bought it in good faith. Hence, its sold out. The only people that NI or anybody else should feel sorry for are people who could not perform the ordering due to technical issues and credit card issues.

  866. Even superamoled instead of lcd will not attract buyer towards nonpq versions .A question about techspec – the trackpad is still there or not ?
    Was wating for weekend special ……

  867. If the item is valued under $1000 then you are fine. I have purchased goods from overseas closed to that figure including delivery and I never had a problem (touch-wood for now).

    Having said that, the customs might have their own perception of the real value based on the Australian market as things are more expensive, it is a grey area. But if something like Adam is well below the threshold, you won’t have any problem.

    Reading at some comments from the European region, Australia has a pretty reasonable/relaxed import relaxations/restrictions.

  868. What bothers me most about notion ink is not the botched pre-order, but the lack of information on the web site. While I would probably have taken a gamble on a pre-order of pixel Qi system, I was reluctant given the failure to update the web site to include any information about the software or genesis.

    If the Adam is really ready for pre-order, the software should be shown on that tab, that not just a visual showing how the weather will be shown on the Adam. I can get just as good an idea of the current local weather by looking out my window.

    I am also bothered by the lack of information regarding access to the Android market. While it seems safe to assume Adam will have access, it is dangerous to make assumptions. I have not been able to find anything on any android site or the Adam site confirming access to the Android market. While Notion Ink correctly stated December 6, would be a big day for Android, that does not mean that Notion has a “special” relationship with Google.

    Given the pre-order problems, the misleading pricing (transportation and customs), I am deeply concerned Notion Ink will be unable to deliver the product within a reasonable time and if they do, they will not be able to provide decent customer support.

  869. Hi Sa,

    Please stop commenting on blog if you don’t have anything good to write.
    It’s ok to put comments , if you are not satisfied but why to repeat the same thing again and again. We already got your point. No need to irritate others.

    Thanks

  870. The emails seem to have been sent, but many were blocked. They most likely didn’t properly set the SPF TXT records for the DNS. So much went to the spam folder. Eventually they might have been blocked even before they got to the mail box. It was a mistake of poor planing, but not intentional. They’ve already sold what they have, they can’t go back and fix that, the devices are already accounted for. It’s a shame for the people who missed out, but shit happens 😦

    He gave a delivery date of Jan 6. Once that stock was taken, the ship date increased for the people who pre-ordered later. So it’ll be an additional few weeks for them.

    Yeah, still waiting on the back-trackpad confirmation.

  871. I think its incredibly short sighted and more then a little inane to judge a whole company over a single pre-order for a single product. I am very much looking forward to purchasing my Adam.
    I find all the fuss over info and pictures funny when you take into consideration that no one made you click the purchase button. If you were so uncomfortable ordering why would you do so? Why not wait?
    As for me I will be ordering as soon as I have the funds put together… I am hoping that the Qi+3G is back in stock by Early next year.

    All the best to the NI Team.

  873. Stock Google Market access or not, doesn’t make much of a difference. It’s pretty simple to get the market on afterwards. Well, at least for the savvy. I’m sure it will have it’s own thread on xda-developers.

  874. Rohan is a marketing genius. He’s got news all over the web that Notion Ink sold out of their innovative magical almost exclusive Pixel Qi screens. Sure he has complaints about the pre order process but that’s better than all the vaporware talk that was building up around the web. Get it?
    I got a pre-order email but held off, read this blog and found out about the problems. I can wait. I have the money drawing interest in the bank with the rest of my money. I’ve also got $20,000 or more ready to invest if Notion Ink actually turns out adam is a real live boy.
    I’m hoping not only to have a great Tablet but a great investment opportunity. If adam is a real live boy I’d suggest you beg and/or borrow as much cash as you can to get in on the real excitement of adam, Notion Ink Stock options!
    Rock on Rohan. This is investor is hoping adam is a real live honest to goodness boy.

  877. He did state it was going to come with Android 2.2, but that they did back-port many of the features from 2.3 and 3.0. He also said it would be upgradeable to 2.3 and possibly 3.0 in the future.

  878. We are not judging a whole company
    !! We are judging individual actions that are not clear and transparent!!! Even if certain info is not ready yet one must explain why it is not and when it will be. The deafening silence about the back trackpad suggests it is dead. Rohan, it is worse to avoid telling an uncomfortable truth than it is admitting. Speak!

  879. “A very big problem is that your English language skills are just not good enough.” Really! You are kidding me! or you just demonstrating your usual stereotype/perceptions.

    I guess if you can’t be respectful enough then you shouldn’t be here dude!

    Rohan is a very young, younger than you perhaps! If not then you are of a very immature/ignorant age group, hence you are forgiven. You don’t know what kind of pressure he’s in and in what circumstances he’s been in while blogging especially in the last few days.

    Reading his posts, I guess he is pretty good, damn good!

    Have some empathy and respect dude!

  882. @SA…whats your proble man?? if you are not interested in this and think its all hype just get lost….I think this is a pure case of “The Grapes are Sour”….If you really thought this was a vapourware why the hell are you wasting your time here writing a comment almost every 30 minutes??

  883. @SA Tell me why PQi blog quoted NI Adam if Adam was indeed a scam ?Are you going to tell me now that PQi also is a Scam ?? Kindly enlighten me here

  884. just got off the phone with american express and told them i was buying a computer , and was paying $600 with all fees included and i told them i now found out i was being charged more on my card then i agreed,, so i told them i think i am cam being taken and i can put a claim and the charges would be taken off my charge,,,,, so this way no fees or extra charges,,,,end of story and just sit and wait,,,

  886. And where else should this poster address his questions? Because there isn’t an official forum with a customer support section, there isn’t a customer support phone number, and other posters have said they have yet to receive an email response from the addresses listed in the Contact link.

    “my down payment” You do know that people were charged the FULL amount, right? So really, your analogy isn’t the same thing. Also, not only were they charged the full amount now, they will be penalized with a 5% cancellation fee if they changed their mind before it ships. Oh, and when it does ship, does it have insurance? Who knows, because no one at NI has answered that, but it’s a really important question being that NI has exempted themselves from any loss during shipment.

    If it should come DOA/defective/incorrect device, you’ll have to pay to send it back (presumably since NI doesn’t say they will) and will be charged 5%. Unless you have X-ray vision and know your Adam is DOA/defective/incorrect so you don’t have to open the package, you will be charged 5% in Service fees for returning it in the 1st place and an additional 5% for repackaging and 3% for restocking. 13% plus shipping to them (and do you actually think they are going to pay to ship it back to you?) for something that wasn’t even your fault.

    Yes, that’s so reasonable…

    Also, investing such as people had inquired were through stocks. There is a huge difference.

  890. I have to ask, after looking at the source code to make sure.

    How many would like to see a real shopping cart where you feel happy there is a login and all to check stuff on your order? This I think really needs added. They can then track everything through a database.

    I felt obligated since being here tonight I just added the Indian Rupee to my store.

  891. Hello SA = Stranger A**h*** .. If you don’t like NI you should Seriously consider just quit commenting in this blog

  893. Ummm better go and get your details straight there buddy. You would not be charged more on your credit card than you agreed. The only thing that would go on your credit card is $600. DHL would then ask for taxes etc for you to pay upon delivery of the item and would not give you your item until you paid them (DHL) the other fees.

  894. I agree! Pixel Qi is the EXACT feature that drew my attention to the Adam in the first place. You see alot of new tablets coming out with a lot of the same features and even some advatages on the Adam … but this is original. IMO it is what sets this device apart, and takes it from something that I wanted but was never worth the money (a tablet … dare I say Ipad) to something I desire, crave, and lust after (Notion Ink Adam).

    Keep up this kind of innovation and support of cutting edge technology, and I will be a NI fan for a long time.

  895. Actually, great point.

    I’m not skeptical that they have a product, and I think people claiming vaporware are a laughingstock at this point. However, as there are a lot of kinks to work out in the business model.

    I can understand people being cautious, however, people getting irate at this stage are a little ridiculous. This is a pre-order and as such, you are exposing yourself to the risk of being an early, early adopter. Such kinks and troubles for a new company are to be expected. Anybody that thinks Rohan and team are pulling a fast one clearly do not have any experience with the slickness of real snake oil salesmen.

  896. @arcticfox

    You pretty much summed up what came to my mind when I read this recent blog post.

    My only additional thought would concern the pre-order page info when it came to addresses. I was under the impression(as it concerned me as well) Android Police was concerned over the fact you could leave all info(address, name, phone number, email, etc) blank and still be able to proceed to entering CC info. I don’t know if anyone went through the order with the info blank(as that would be one pricey test) but I checked today and it has been fixed. You can no longer proceed th the cc page without entering your address info.

  901. Yu actually write like Dave, my pal at Police something. I like him. he knows so much on tech problems. keep up yur great work, pal.

  902. be nice to sa, he is good man. he wants to defend consumer in thos blog. please read barry too.

  903. Thanks for the little message Rohan, Glad to see the introspection in motion. Hope to hear from you. Communicating helps…in healing :-).

  905. First I will say … I am a long time fan of NI and this blog. I believe in Rohan and what he stands for in this industry.

    But this post is brillent. You make VERY good points that are completely valid. I want to believe in this company sooo badly. But I think #7, is a MAJOR issue. take some of these pre-order dollars and hire an Native-English Marketing Director. You are going up against companies such as Apple (Best marketing team in the industry hands down) and Samsung (Brilliant Galaxy Tab Marketing).

    You will gain the followings of people like myself who research the industry and the cutting edge technology everyday, and are passionate about Consumer Electronics. There is no doubt about that. But in order to become “the next big thing” you will need to reach out to those who have no idea what the difference is in the technical specs of an Ipad and a netbook. I am saying you will need to have a well but together team who shows the people of the world, what they can DO with the Adam. Show them how the Adam will improve their quality of life. Prove to them (like you have proven to those in this blog) that there has been MUCH thought and careful planning poured into this product.

    I want you to succeed or I would not post on this site … please heed the advice of your board and faithful followers!

  909. @Paritosh

    I had thought Pixel Qi were the suppliers to OLPC, but I can accept that this is wrong, and they are perhaps just licensing or out-sourcing their tech to the real manufacturers.

    Consider a direct quote from Pixel Qi though:-
    “We have already shipped 2 million screens in the One Laptop per Child (OLPC) XO laptop: Pixel Qi is a spin out [sic*] of One Laptop per Child.” [*spin-off?]

    I also acknowledge that the DIY units aren’t exactly in high demand, but somewhere, someone IS making these screens already and has been for some time. An extra layer, capacitive touch etc. may well require a totally reworked assembly line, but that would be very surprising.

    Another direct quote from Pixel Qi “About Us”:-
    “A display that includes an integrated multi-touch screen in the same layers that turn on and off the pixels of the screen means that we can have multi-touch for an incremental cost increase over the display screen itself. Maybe for less than $1US. ”

    And another direct “cut n paste” quote from Pixel Qi:-
    “We aren’t planning to invent new molecules, spend 100’s of millions of dollars or even billions to build brand new manufacturing facilities, hype it and then deliver maybe in 10 to 20 years. We are embracing a practice commonly used by the Silicon integrated circuit industry. We are designing our new screens to fit into existing LCD manufacturing processes, with existing materials, already available at the screen manufacturers in extremely high volume with excellent pricing, quality, and reliability.”

    So I’m not sure where your arguments are coming from. I do agree we don’t know at what rate they are manufactured. Care to try again?

  910. Well said! I myself am a Younger (under 25) Senior Content Developer. Being in charge or a project and having that kind of pressure is hard. I have the utmost empathy for Rohan, as I think what he has done so far has shown OUTSTANDING maturity and passion. But the point still stands … he is reaching out to a crowd of almost entirely English speaking young adults and REALLY needs someone in the department who proof reads EVERYTHING. I love that the post comes directly from Rohan (the CEO), no other company does this. But I think it is a severe risk of showing unprofessionalism. So be careful. 🙂

  912. i click your avatar, nothing hapened. want to know more
    i think you smart. second what you said. want to know `more you wrote before.

  913. @SA as indicated by @marcdimmick, what are you doing on this blog if you are not interested in Adam? Are you trying to save the world?

    Everyone knows the *potential* issues, if needed we can read articles from Engadget / Android Police again and again.

    Relax/take it easy and buy an iPad immediately 🙂

  914. We are here because we are very upset. I have been waiting for this for a year and now I feel really disappointed. You have faith in them but some of us don’t…and why should we? I can dream just like you (I have been for a year), but I’m not going to fork over money for a product that is only a dream. The only reason I’m still following this blog is I really hope this product becomes what it was supposed to be. I have huge doubts, but I still hope I’m wrong.

    This weekend I’ve been doing extensive research into other tablets that I might decide to replace this dream. For a year I only thought Adam was going to be my tablet, now NI has me considering an the ipad or waiting for an Android 3.0 tablet.

    I can forgive them for messing up the preOrder, as they are very inexperienced. However, if their terms, once (or if) this thing becomes a reality, have not changed I wont buy from them no matter how good it is. I refuse to pay such a high price if my Adam is dead on arrival. I refuse to pay if my Adam breaks during the warranty period (My xbox broke twice…I paid $0). With policies like this, NI will never sell to mainstream customers. They will only sell to die hard tech fans, but even we are starting to have a change of heart.

    @ NI, please consider changing some of your terms. I understand it will come at a cost to you, but if you have faith in your product you will win in the end.

  917. Thats exactly why people are concerned … its the #1 issue with NI terms and conditions and its why so many people are worried about pre-order.

  918. Ok! Positive feedback is good things!
    I think this family’s people want just a little thing is the good communication!
    For the first day of pre-order, no one knows the true time when it begin, and not every one get the innovation!
    Then the Qi version sold out quickly that don’t have any sign!
    The payment system is just a calamity.
    These all have the feedback but over the critical moment.
    If you want us (maybe just me) still support NI, i think the communication on time is very impotant.
    This is my advise!
    good luck for family!

  919. you italian like my dad? came to america 2 years ago. you know? i like boston a lot. he move with family all over countries. now stay in america. writing on computer. he sliping.

  920. Verry interestink…Andrew. But I just read the Endgadget review of this drive, and it sounds like work very much in progress…

  922. Hi Rohan, good to see you are dealing with the whole mess accordingly, like Barry’s post mention it, and I commend him for his post, Please invest on business relationships, please surround yourself with big talents in different areas, do not go cheap, let them work for you forget about money now, the important thing is how you plan your game how you coordinate the whole orchestra, as I see the techie stuff is science in the making, modifying tweaking getting input, upgrading etc.. here and there innovation, a never ending process, but so different to the business of selling stuff, social relationship with customers and their final satisfaction is another matter the template is already there, a well standard established model for you to follow, copy and paste it but not ignore the important steps and procedures, you have now this big opportunity to make things different if you want, to experiment if you can, but hey.. don’t take short cuts consciously or unconsciously we all want Adam now but you have to think big and act accordingly nothing of value is easy, this social interaction here on the blog is a new experience for making business something that you, we all have made possible with our participation this new approach of opinions growing of ideas, this close and direct communication from the CEO with the fan base is great and so important for you in your beginnings you got the notion we respond here and appreciate your attention and effort for it, this is great, you know it we know it and see, we are here for to give support and instant input, expressing or needs etc, we feel like friends here don’t we? this is different to the establishment this is all good but don’t forget our needs, lets take advantage of this communication outlet but do your thing properly over there building our goodies top of the line in that way having more and more people satisfied feeling good with smiles on their faces and the sensation that we all count, our opinions ideas been considered and taken care, please you have to feel it all, this is your notion from the beginning the past year has been a good ride reading learning and participating in a orderly and respectful manner but most of all like we all see it a good family experience here. Don’t let things get you down so easy, neither let the excitement or emotions out of control, capitalism can be good with good intentions and the economy of good style, take your time, grab those books about business, management etc, learn more train your staff the customer service department have to be knowledgeable , with wisdom and sensibility and understanding for the customers, so far you are with the best intentions but that’s no enough get real go the extra mile with the customer relation, you business partners, find peace with your family and close ones, and so important make it personal hard commitment to get better on social and business relations, and when things get tough, pause a little straightened and push harder, you are dealing here with real people reasonable people as long as you plan to play your game accordingly, good things happen, remember it is not about much about money, but the satisfaction the warranty the assurance that we get what we expected with our enthusiasm and your hard work, your notion of ideas materialized for the whole world to enjoy, a more productive fun world to live, you are the example the new vision for generations to come, they get inspired with this sparks of notions the seeds for better things to achieve in technological entrepreneurial new blood is driving the bus here. Affordable prices.. is a good think here and if we get a good product in order, is a done deal, a smooth process for all to experience with satisfaction for all. Great relationship with your customer base day by day is a great to invest on, in the end it will get bigger and bigger they are the ones that make the last decision of taking you serious, good planning effective implementation and great execution get things done for all the enjoy.. cheers…

    ps. I got exclusive email for pre order master card, and pay pal here, I tried friend’s visa like 10 times, nope, nada, just problems with server and visa transaction, I did on the en of the 6 hrs. window to pre order, standard time zone confusion was big problem, was busy at work no internet access and idea of this situation at all.. what a bad situation it was!!, please do better after this, no choices here, you have this great opportunity to success don’t throw it all away, now is late the Pixel Qi LCD, Wifi +3G is Sold out, visa problems, even some of my friends who tried to order today with visa got rejected it is so inconvenient for some busy people to have to call your visa provider.. they want trust they want better this are potential buyers, right on the spot they got to your page with card in hand with the good intention to spend their money on something better than the ipad crap for their kids , that’s all they want to hear better products easy to get right away, but nope no chances at all you loose credibility for this people please you work on this hard this is the time now or never…you can do it you have to. And please Rohan do something give us priority when you have straighten you game out, restock your Pixel Qi LCD, Wifi +3G for us left out to pre order, remember we the end users are the ambassadors the promoters in good faith, but you have to act now to fix things, you have to do it pronto, you’ve come so far.. or faith is on you now, we who got the door crashing in our face must get the attention and good care we deserve from you, we have the patience but you have the responsibility.. thank you and keep your chin up, we all expect great things for you guys to come…

  923. why say english bad? 😦
    i am learning from school. teacher say my english is too bad too.

  924. Buddy his English is nearly perfect. I’m sure the reason he has not responded is that he is busy as hell trying to make sure that the disaster that happened a few days ago does not happen again

  925. I’d REALLY like to know the answer to this particular question as well:

    “Why aren’t you listed as having a exhibit as CES?”

  926. You really need to get a life. No one was forced to place an order. no one had to do anything. I don’t understand what your purpose is except to try and trash NI. Please do what I do with vendors I don’t like, I simply don’t buy from them but I also don’t sit on blogs about them and pointlessly bitch about them. You don’t work for Apple do you?

  927. Rohan

    Why are you shipping, each ADAM separately to each individual buyer from china.

    for North America, you should ship 100k units to centralized place via sea(NY), then distribute entire North and South america Markets.

    Like wise, you should do same in Europe and Asia. that way you can knock off some shipping cost.

    By the way DHL sucks, it not a preferred carrier in North America.

    sau gunha maaf, :), if NI delivers what it promised.

  928. A few outstanding questions for ROHAN. Each of these can easily be answered long before the 18th and/or CES…

    1) Does the Adam have a rear trackpad/touchpad?

    2) How much memory does the Adam ship with?

    3) Why is NI not registered with a booth at CES?

    4) Why no simple photos of the finished product?

    5) When will the reviewers receiver their Adams to begin their reviews?

    6) Is there still a fee for canceling before the item ever ships?

    7) Once and for all, what fees and charges will be levied on customers who receive a DOA device and require a replacement?

    8) Where are the promised support forums?

    9) What is a good contact phone number for NI sales? What is a good contact number for support?

    10) How many Qi models were sold before it apparently “sold out”?
    —-
    I’m really getting tired of your lack of answers, regardless of the “warmth” in every blog post. We’re simply not getting any REAL answers. I highly doubt this post will help, but it’s worth a try…

  929. Fantastic questions. I am getting a little exhausted with Rohan’s cryptic answers, which I think he means to sound like Steve Jobs, or having a persona, not sure, but he just needs to answer those questions and then go back to the mysterious newcomer personality he’s cultivated 😀

  930. I think the reason they have a one-price-fits-all policy, specifically in USD, is that their liabilities (to China, to the US) are all dollar denominated. If they quote the price in local currency, it will either be a floating one (to reflect the fixed dollar price), which would cause no end of trouble, or, if it is a fixed local price, they will need to hedge against currency exposure to manage their liabilities. As they are quite the fledgling startup, I am not sure they will be in a position to do multi-currency hedging for their Treasury in short order, particularly when their cashflow prospects are so uncertain. This is getting into sophisticated financial territory.

    So there is more than a Kumbaya, we are all global family reason for the one price policy, I think. It exposes local customers, particularly in India, to the depradations of NI’s payment processing bank, as the bid-offer on USD can be quite arbitrary unless closely negotiated. This is why customers in India are getting an effective exchange rate of 50 INR when the quoted market mid is around 45. I hope NI can negotiate these rates to those these banks offer their prime customers, but NI is not yet prime.

  932. Gr8 going Rohan. You got it Right.

    With the product out You should focus on customer relations. Having said that you cant ignore either at any point in time as competition will definitely catch up with you on the product front too.

  933. I have more… lol

    11) What is the max resolution of recordings made with the Adam’s camera?

    12) What are the contents of the box shipped with the Adam?

  934. Another couple of thoughts, Rohan:

    Many on the blog have been expressing issues with the fees associated with DOA units, cancellations and returns, and the fact that the credit card is being charged without them even knowing exactly what they will be getting. I’m going to speculate for the moment that the reasoning behind these choices may have to do with cash flow for the company. Taking more standardized / consumer-friendly positions creates a significant risk of impacting cash flow, which can be quite difficult to cope with in a start-up operation.

    As others have mentioned, an ability to sign up for a “waiting list” for the Pixel Qi models would be extremely welcome.

    So here’s an idea that might allow you to meet multiple goals at the same time. Have you spoken with your legal team about setting up a “reserve order” system, where people could pay some amount (say, $50) to reserve a unit in advance of manufacturing, with the $50 charge being applied to the cost of the unit once it becomes available?

    Such a system might allow you to gather together a significant set of buffering funds, to help protect the company against the losses that might otherwise occur if there is a bad run of units. One of the significant up-sides to such an approach is that you can get a much more accurate assessment of serious demand for the different versions that you will be making available, and you don’t have to turn any customers away with a message of “sold out” on any given unit. Anyone would be able to get a “spot in line”, and those of us who are enthusiastic about seeing the Adam come to fruition could “put our money where our mouth is”.

    The figures from the reserve orders can be taken directly to Pixel Qi, for example, to demonstrate why Notion Ink should receive some priority allocations of units as they are manufactured. Few things are more convincing than the willingness of customers to put cash on the barrel-head.

    If sufficient funds were generated this way, it might be possible to alleviate some of the other concerns of customers by modifying the policies to make the buying experience feel far less risky… which in turn would likely increase the number of reserve orders, and you have an upward spiral in cash flow!

    There may be legal ramifications that stand in the way of such a system, but I think it’s worth considering and talking to your business partners and legal team about the possibilities this might open up.

  935. Well, The blog has become a great crucible for management education and a lot to read and learn

    more than anything the lessons i have derived out thro the experience and reading thro people’s reaction:

    >I have to treat people the way I want to be treated
    >silence is not always golden, words do matter (i am reminded of Obama’a speech)
    >Everyone’s time is as precious as i consider mine to be
    >patience has a limit and i need to respect other’s patience
    >Advises are like riches, there is a famous saying ” When riches begin to come they come so quickly, in such great abundance, that one wonders where they have been hiding during all those years”
    >Execution is more important than ideation.
    >It is always better to anticipate for the worst and build from there so that all leaking holes are plugged.

  936. Well then grab a tissue blow your nose and get over it. I missed out on the email but still ordered the top model. But if it is not to your expo rations go buy an iPad you may be as happy as any iPad user.

    Most of us are here for the journey. Through the trials and tribulation and we will be the proud owner of an Adam. It won’t be just a serial product but something I have had some little say and involvement and we will be happy and looking forward to more in the future. When your family screws up and we all do at times in our lives do you give then your views as strongly as you do here? As they say here Sh.t happens get over it.

  937. Is incredible how this blog has change since 2 days ago when thousands were here looking for a chance to pre order Adam 3000+ and now only 900 and the bast mayority are to complain or ask for better answer to charges and warranties so much love and now so much hate this is like a marriage with no children’s yet…=0

  939. The customs fees is a ridiculous issue and should not even be present in this discussion. They are going out of their way to ship to people in all countries possible and are not responsible for telling you what you will have to pay to your particular customs officials. That is the buyers sole responsibility as it would be when ordering a product from overseas from ANY company.

    The full price and charges are also laid out. If you don’t like them, don’t order. The other points have merit.

  940. Rohan,
    my support for you still stands. Best wishes. The vast majority here is with you.
    Please read this this excerpt from “Alone” by Maya Angelou

    Now if you listen closely
    I’ll tell you what I know
    Storm clouds are gathering
    The wind is gonna blow
    The race of man is suffering
    And I can hear the moan,
    ‘Cause nobody,
    But nobody
    Can make it out here alone.

    Alone, all alone
    Nobody, but nobody
    Can make it out here alone.

  941. Not a bad idea … at all. NI needs to find more ways to get $$$ in the door before launch (for multiple reasons), and I think a LARGE amount of people would put $50 to reserve there spot in line for a PQ screen. Also give you, and PQ manufacture a good indication of how many screens to plan for. As I stated in a post above, this screen is Hands Down the reason this tablet is getting the attention it is. It is a cutting edge technology that many have been tracking since the original demo. The demand for it will be high, start becoming prepared!

  942. Rohan,

    Looking at the blog posts quickly, there are just a few answers / changes that immediately need to be made, for people to come to peace with you –

    1. Change DOA terms and conditions. NO COMPANY charges its customers for dead products on arrival.
    2. Increase the 10 day return policy to at least 30 days and reduce the total return / restocking charges to not more than 15%. If you are confident of the ADAM, this should not be a problem. Also, there is no harm is taking a few business losses to build up reputation.
    3. Get rid of standard 50$ shipping costs. Let everybody pay the actual cost as per the country they stay in. Why subsidize one customer for the other? Anyway by pricing the ADAM the same for all is fair enough.
    4. And of course the final specs, photos and videos.

    Do this and see all the love flowing back. 🙂

  944. @barry
    that was a pretty neat idea to assess the demand. But i do have a small query if you can address
    >is it the right time to open the reserve order system, before going for a hands on demonstration
    > and if i open a reverse order system before CES will it indicate the actual demand, cos people are still wary.
    >Is it better to have some real piece demos at major retail locations but sales thro internet (here a reverse order system could be employed), so that people do have a feel of the product and go about ordering them online. So that trust is established/reestablsihed. I can tell you for sure, many in india, do not buy product online unless they see it in showroom, atleast demo pieces… (DELL we order here online but we do see demo pieces, but since the assembly unit is in India, the other charges wrt to returning the product etc.. are zero)

  945. @Rohan Shravan Well, since I’ve laid down over 500 dollars as I’m a true follower. I appreciate the feed back. Now let’s get down to brass tax…. I have a vested stakehold in your company as a paying customer. One where is the weekend special. I don’t count your previous post’s as such. That’s call PR and damage control. I would like to see some video/photo’s and a user’s manual sooner than later. Again I’m not trying to be harsh, I just want to see what I’m paying for.

    Respectfully

    David

  946. I am in America and my order went through on my second try, I had a small keying error the first time that was all my fault. I used a check card and not a cc though so maybe that made the difference.

  947. Be Patient

    “Notion Ink is right now too mysterious and needs to share everything about the product: Agreed, and accepted. Till CES we will spend our energy in the same.”

    I believe the next few weeks will be dedicated to answering these types of questions. I think Rohan and NI have realized that people will stand behind a product they believe in, but few believe in a product without answers (and specs ;)).

  948. @ copypasta

    just a comment about the priority for NI – the PQ screen

    I dont think NI would want to make pixel qi as the priroty thing- sooner or latter other tablets are going to be there with pq screen- already Innoversal is coming- What to do at that time.

    Rohan! is mentioning repeatedly, they are here for long.

    They will project the total package as the selling point- the in house developments mainly- because that is what they can claim later as their own- PQ screen developed by PQ, NI is just buying from them and putting it into the device- YES what they will project is that they have increased the contrast for PQ screen, that is their own development.

    They will project the design, the swivel camera, the patented work on ambient light sensors for better use of PQ screen, the eden gesture based UI- how with such a small young graduates team has cope with the might of google android dev team- the incorporations of the benefits of 2.3 and 3.0 version.

    They will project- genesis store- of course android market support information is imp. but then that is not their own development and they do not have much contribution to it. What they will project is the use EDEN Multipanel system to use android mobile apps. (and i am sure google in their 3.0 version will use view under view scheme to address this mobile app use problem).

    Remember they are here for a long term- as this is repeatedly mentioned in the blog posts- Tomorrow PQ can broke the agrement, nvdia may stop supplying- NI will have to be immune to this changes. In fact i will go ahead that NI should keep track of other SoC developers like Texas instruments- who recently unveiled dual core cortex A-9 chips with low power GPU engine.

    regards!

  949. In an ideal world, I think having a something we can touch and feel is the best. But given this a world wide release … would that really be feasible?

    I think the best you can do is:
    A) create in depth videos of the physical features as well as the UI
    B) allow a respected online reviewer have early access to the tablet to review (such as cnet, engadget, or gizmodo). A review from cnet goes a long way towards convincing me to buy a product.

  951. and as well if the limiting factor is Pixel Qi production, ( and as stated in the blog already that Pixel Qi’s only 2 customers for now are Adam and Innoversal , and Pixel Qi is a startup) any small problem in their scale up would actually affect the customer relations that NI had established with it consumers considering it has opened the reverse order system and has promised people delivery ( It is nothing but pre pre order, though waiting list needn’t mean i give consumers a specific date, but i need to roughly give them some timeframe, and if i fail to stand by this due to PQ’s manufacturing problems (might or might not occur, but still anticipating glitches since they are a startup as well, then i tend to lose my face with my customers and leads to more problems)

    I guess this arises cos Ni being a startup are dependent on another startup

  952. Shame…. I would have liked to see it take off. But i wonder if, Like the Batteries, which Rohan said would be replaceable by the consumer, if there will be easy access to the Hard Drive, for consumer replacement if the stock model is too small for you….

  955. @ Steven Nixon Sorry but i wanted to put this where it would be seen, even though it is not about your post.

    @ EVERYONE, i think it is time to have someone repeat the age old advice of
    Not Feeding Trolls.

    There are several people who, in spite of having responses and even, in some cases, URLs posted to rebut their complaints, keep on posting the same hackneyed complaints. Please stop enabling those who are asking questions and uninterested in the answers.

    And for those of us who are hoping that the squeaky wheel gets the grease: Since this is a blog for the purpose of collaboration; maybe just one well stated post of your misgivings is enough?

  957. In answer to 3, regarding CES registration I assume they are most likely partnering at the Nvidia (Tegra 2) like they did last year.

    Robert

  958. you got to get your sales and marketing to world standard. Do not get busy with small things like need to have buy address before or after, long or short terms and conditions etc. Put as much time and money in sales and marketing as you have in the product (comparably)………………good luck. If Januray can get it right, so be it………..30 days so called delay will go a long way in setting you up for 30 years! And yes, if you look around, in the world of tablets, it’s already crowded, very crowded……………and only one thing will keep you alive and kicking……………differentiation and good execution. Knoiwng this is easy………knowing what to do to do it is very tough and rare art to do it without burning all the cash and time you have.

  959. I’m sure that he is busy but that is no excuse for answering some of these questions. He had enough time to make this post so he could have easily said “There’s definitely a trackpad” or “No trackpad anymore”. It would have taken ten seconds. Stop making up excuses for things that are unacceptable.

  960. Keep your chin up!

    NI is a great customer with a brilliant leader (Rohan). And if one this is evident through all this its that they care about their customers (and they have to as a start up). I don’t believe you are in any danger of getting a product you are unsatisfied with. I think the company means well, and i think moving forward they will clean a lot of this up. They are both new … and a little naive at this point.

    the last couple days have no doubt been the low point in confidence for people around here (and around android blogs), but NI will learn from this. If we have learned anything from reading this blog for the last year it is that Rohan cares. You will be a happy customer by the time this all ends, and if you don’t think so … I will gladly take your PQ & 3G pre-order 😀

  963. @Ramon… You raise an interesting point and its something I’m struggling with trying to gauge (this is the million dollar question for me).

    1. How much has this episode damaged NI’s credibility with early adopters and in the long run with the mainstream. Let’s say they do come out with videos etc. and clarify previously vague or unfriendly policies in the next few days, will all early adopters come back and pre-order?
    a. Let’s say the EAs (early adopters) don’t come back, what’s the likelihood that this impacts mainstream buying? What impact do we have on its proliferation (who in the mainstream cares about engadget, anandtech etc.; aren’t they really for geeks and the tech. cognoscenti?). All our clamoring has raised NIs profile but can the reverse impact the Adam after it’s been proved to be good?
    b. How can we be sure that, let’s say, everything is sorted out and the product has been beta tested to death (that’s the role I think we’re playing), it will be a mainstream success? What are the intangibles that have impacted prior technology successes/failures? Some say Android Marketplace support is necessary, but then again, some say, that’s only for phones. And so on and so forth.

    @Sowmya, really like your “simple truths” post. In the go to marketing & supply chain management realms, this situation is a prime example of what not to do. Pilot programs (or beta testing), and then phased roll-outs based on demand analytics is what was required (and it need not be as complex or expensive as it sounds). Just get a few smart MBA interns to help you out with this…

  965. Ultimately their limitation isn’t there company but Pixel QI. Pixel’s been having a hard time churning out a mass production amount of screens, it’s probably why they haven’t been adopted by a major manufacturer yet. Even the screens they pre-sold for the “do-it-yourself” package were quickly sold out. Hopefully they’ll be able to get their production issues sorted out.

  966. @Rohan
    Can you give us more information about the LCD panels? Specifically the type and manufacturer?

  967. gboyebaba:
    > I believe you can only get better from where you are now

    I don’t think you intended it, but if you think for a second about this, you’ll realize that that was the worst possible thing to say.

  968. No doubt this will be a challenging factor, but I think if they master this art of gauging customer interest and scaling the supply to meet demand, they will be very successful. I think given the fact that NI is going to be a company constantly on the cutting edge of technology this will be a VALUABLE skill to have. They need to be able to work with new companies such as PQ and give them a reasonable amount of confidence that they have a product that will sell, and they need X amount of screens.

    I think that PQ could scale up their manufacturing but is probably just as nervous as members of this blog are about how many units will actually sell, and when they will actually release.

    I think if NI could give the people at PQ (or any other upcoming technology manufacturer) enough time and reliable predictions on demand, this kind of thing could be avoided. This all comes back to developing this strategy of predicting demand and I believe Barry’s idea gives you a very good place to start.

  969. @rohan…i was upset at the fact I wasnt able to pre order my adam because of the mastercard issues and my visa not being able to go thru the second time a tryed. Since I wanted something to tinker with b4 christmas I went to office depot and bought a g-tablet which I rooted and flashed tnt lite to. I just wanna let you know that as soon as thr video hands on is up and I see it working well at ces I will promptly order my adam with 3g and pixel ui. I have not giving up I just wanna wait until things become more stable and concrete. I ran to pre order with blind faith and was let down…So im gonna walk with a cautious but solid and steady hope for the best for notion ink…….. Thank you

  970. @Rob
    It is not my bank’s exchange rate as this is what CCAvenue proposed.

    @Dev
    Well now working out the costing, it does seem that Notion Ink/ CCAvenue is charging 1USD = 50INR. Even an excess rate of 1USD = 45INR would not be acceptable. All the more reason to use Paypal as the payment gateway.

  971. Good luck to you Rohan. Sometimes shit happens. Learn and move on. I didnt get the PQ model so I ordered the regular LCD. Hope it come soon.

  972. Rohan –

    YOU HAVE DONE AN OUTSTANDING JOB SO FAR. KUDOS TO YOU AND THE ENTIRE TEAM.

    But first, let us know when we can expect your next pre-order for Pixel Q. This is you STAR product, so you need to adjust your product schedule and increase production on this ASAP. I was unable to order one and disappointed too.

    I must congratulate you on your global launch despite the issues. Here are my inputs –
    1. Assess the damage and respond accordingly based on suggestions from all your supporters and well wishers.
    2. In pre-order take all orders.
    3. Make clear to everyone how many you can produce in each product variant and the expected time before when it will be shipped.
    4. Provide adam for expert analysis and have them review it before or during the CES show.
    5. Product demo a must. HAVE A PROFESSIONAL DO IT.
    6. Use the community as a resource if you need solutions before you make critical decision.
    Before signing off, I just want to let you know that I have been doing quite a few product releases, by which I have a good understanding on the supply, demand, marketing and logistic angles.
    If I can help in anyway, just let me know. I will volunteer my services. You or one of your decision makers can email me and we can take it from there.

  973. Hi Rohan,

    Thanks for your post.
    Will you post the special anyway ?

    If you change your schedule, please, let us know…
    Glad to have a video the 18th but before… ?

    Cheers

  974. Yes, I know… I am planning on getting the WIFI model taking into account that I can’t use “american” 3G in Europe.

  975. @VV
    btw
    1. How much has this episode damaged NI’s credibility with early adopters and in the long run with the mainstream. Let’s say they do come out with videos etc. and clarify previously vague or unfriendly policies in the next few days, will all early adopters come back and pre-order?

    Well, point a)- if they release a video – yes there are so many people here who will reaffirm their faith. but will they pre order? thats a great question, can Faith be reestablished by words or by actions – i guess both; Buying a product over the internet by a mere video- yes people do, but majority other than those following the blog(or the family?) will prefer to wait for hands on review especially after this sour incident.
    But if Rohan manages to sell the ‘start-up struggle’ along with selling the ‘faith’ and ‘product’, he can manage to melt few hearts ( people are considerate to 25 yr olds )

    b) what about a new customer – NI’s website still has to be polished, small glitches noticeable by native speakers- and NI’s official website, links to this blog, how many people care to read it ? well yes any serious consumer would be interested in knowing.. Will he bother to see the latest video and appreciation or will he bother to navigate through more pages and check for more information – Well, here, since NI is a startup, i believe he/she will prefer to check thro pages and understand that there had been some sour incidents; for a new customer , the start up struggle, family words, emotional connection- nothing is going to appeal (few exceptions); and seeing people advise the CEO on management would baffle few and would enable them to picturize NI as a bunch of naive people… And since the sales is only through internet and not through retail shops( atleast not for the next 4 to 5 months), will people go with the specs, videos etc..
    Yes they might , but the proportion might reduce … but more than that if NI gets good reviews from tech sites, it might allay few people’s fears; again Here the product is different from what the consumer experiences in the whole process of ordering, receiving, service operations etc.. and this consumer experience will determine a lot more than the product specs atleast for the initial few months…

  976. En un principio creo que me pillare la de PixelQi pero sin 3G debido principalmente a la no compatibilidad entre continentes

  977. Keep going dude… just look at the predominant support and faith you have from so many of us, this will continue if the product is based on solid foundations..

  978. Hmmm all this talk of these December 18th videos makes me think. Why would you not ship a Notion Ink Adam to a professional review (CNET) and allow them to do it? Or maybe do the walk through yourself, but also allow a company to review the product. An unbiased look at the UI and product itself, would go a LONG way.

    All I am saying is that any doubt I have in NI and the Adam would vanish with even a so-so review from a reputable reviewer/blog. Also anyone still saying that this product is Vaporware would be silenced forever.

    just a though 😉

  980. Well true, but considering the fluctuating emotions in this blog which changes in a matter of phone call for a few and in a post for other… i wonder how would a startup like PQ evaluate NI’s predictions. Don;t think i am being skeptical, i just have a question and if i step into PQ’s shoes, yes i do feel a bit nervous, at this point of time.

    i do believe that diversification at early stages of a venture are a huge risk before you establish yourself! having variants is good ! absolutely but if i dont sell my LCD models and wait for PQ, then its not good, cos as NI, i cannot deal with PQ’s manufacturing problems considering they are a startup themselves and it is not just about scaling up. So since i (here refers to NI) am in a situation of wait and watch wrt to PQ producing their first orders, should i take a waiting list order now? Will i end up in more trouble..

  981. Sorry, I didn’t follow. Friday’s close for USD-INR was around 45.02 INR per USD. This is, of course, the mid price. Nobody gets quoted at mid. If you are a prime customer, your bid-offer spread is tight. Otherwise, the bank screws you. What I don’t understand is why you consider a conversion rate of 45 INR to be excessive and unacceptable. What should it be, especially given that you (and NI for that matter) are likely not CCAvenue’s prime customers?

  983. WOW! You are so nice dude!

    I think you should go out to get some fresh air… so much Adam is affecting you…lol

    You must be the biggest fan in denial in the whole blog, haha! You hate Notion Ink, but still you probably have more hits on the site than most of the Ol Pals

    Calm down man, relax, breathe. It is just a tablet, great tablet but just that, a tablet.

    I am doing my homework asking people (who live in Chicago or Spain and may have already order the Adam) about the Adam on the Notion Ink forum, so I think I am doing it to the right people and in the right place.

    What are you doing here though?? 🙂

  984. Well,
    i wanted to pay, but couldn’t because had some bank issues. so i cant really identify with you.

    Bu, if I were feeling like you, I would talk to my bank, and i’m sure they will make sure you get your $ back. Besides, I remember reading that you can take cancel up to a week before shipping. Am I correct on this number?

    But, honestly, I don’t think NI has done anything illegal. And I think Rohan has actually proven HE IS NOT a con man. He is too visible, and taken too long explaining things (something con artists do).

  985. he he he ! discussing on barry’s model of Reverse order, i had few questions..
    shoot your questions, i will see if i can word it better…

  986. Valid points and concerns here. You might be right to question this idea for immediate action. This might not be the best solution for this release. But in the future they will need a better approach.

    I think the whole problem that needs solving here, is how can you accurately predict consumer demand, and produce enough information to create a sense of confidence in your suppliers. I know that all manufactures of cutting edge technology must go through this, and its obviously not something that has been solved … look at the HTC Incredible! It was hands down the best android phone for about 5 months, but during that time .. NO ONE could buy it, because of shortage of supply on their phone. HTC lost a sale to me, as I could not wait for the screens to come in stock and ended up buying a different phone. There is no telling how many sales they lost due to not being able to get enough screens from their suppliers.

    This should be something that is closer examined in the future I think. If as a company you could perfect this … well then, I think that is something that brings you into the elite companies. (when was the last time you saw apple have a backorder because a crucial piece of their product could not be manufactured fast enough?)

  987. there are already many questions from many people here.

    is there any one aware of the import duties to USA? do i need to pay sales tax upon receiving the item?

  990. +1. Seems semester studies for you MBA has started a bit early thanks to this blog :)#justsaying

  993. Notion Ink is right now too mysterious and needs to share everything about the product: Agreed, and accepted. Till CES we will spend our energy in the same.

    What?

  994. @Barry Kearns

    Nice ideas you compiled and put forward at one place and good that Rohan also acknowledged reading them.

    Actually, all these thoughts have been floating around the blog since long, in pieces, and this idea of reserving a unit with a token amount was suggested by me almost a month back (“https://notionink.wordpress.com/2010/11/13/week-end-special-part-viii/comment-page-2/#comment-14598”) even before the talk of pre-order started, but Rohan never acknowledged, so don’t know if he saw it or not. (I had suggested $100 or INR 5000). In fact, this is a very common practice in India – people are accustomed to reserving scooters/motorcycles/cars in this manner with amounts ranging from INR 1000 to INR 5000.

  995. ah! to be very precise, i am even copy pasting few things.. I am sure my case study contribution to my MBA class is largely going to be on NI…

  998. I would welcome a CNET review over Engadget. Engadget is consistently negative towards NI, both in the articles and the comments.

  1001. I would love those answers too. I am still going to wait for a solid review before I purchase. The pre-order did make me go “do they know what they are doing?” but I wasn’t going to pre-order anyway.

    The more information the better. And I am patient.

  1003. Just a comment out of curiosity, if I were to want to use Adam as an external monitor, what would the hardware and software requirements be to do this? The HDMI would need to be an I/O port as opposed to an output only, plus some kind of software?

    Thoughts?

  1005. Adam don’t be so perfect today please.., English like a second language is understandable enough here , he is well aware of the need to express in English or in other Language to the best of his ability to make it to the international market I am learning English all the time, pero yo hablo perfectamente el mexicano, read and speak some Portuguese, Italian, love to learn perfect french, Japanese Chinese, Polish etc..how many languages do you speak now or understand enough..? man don’t just critique people for the fun of it.. I live and work with people from other countries that have difficulties with English and we help each other giving encouragement to try and growing confidence in ourselves we don’t bash each other, this post is for the world to write and participate and for some reason we decide to use English, it is a good favor for you my friend and a privilege for me to learn, from different countries, with different circumstances, experience etc. and that is a good thing, we try to get along with each other we have to work on that all the time just try to get on the shoes of the one you intent to critique before for a moment, we weren’t born with the all mighty English embedded on our system… Jesus fucking Christ, go easy bro. respect and tolerance will get the message trough..

  1006. I completely agree that they should release a finalized version of the tablet to a reviewer such as Engadget or CNET. This would create an unbiased review and add a lot of credibility and publicity to the product.

  1007. well didn’t see u too… !
    well long story cut short, missed out on preordering as Pixel Qi and 3G went out of stock..but i guess its fine now.. i will wait for it to reach the retail outlets, cos charges wrt shipping an DHL delivery are heavy for me bear now,

  1008. Another word of advice, since you’ve already had so many. You have demonstrated the imagination and enthusiasm of youth. Unfortunately, youth is often arrogant as well, and can fail by not understanding its own limitations. It would do well to show some maturity (or hire someone who can show some). \

    The mysteries are annoying (it’s common courtesy to let customers know what they are buying). All the enigmas are too cutesy by half, and they are never balanced by any indication of sober engineering. I can’t believe the amount of time spent on a weather app,, while neglecting basic things like a first-rate e-book reader. Will there be a way to annotate pdfs? I’m guessing not, but this is a hugely requested feature.

    I don’t need a cartoon of a thunderstorm. It doesn’t show good judgment that you’re so excited about it, or that your programmers stare at it in wonder while neglecting to work on some things that will be of actual use, even if they’re not as flashy as cartoon lightning.

    I’m going to wait until Adam comes out – I don’t want to be stuck with a huge return fee if you accidentally send the wrong unit, and I don’t want to order based on the hope that your hardware is better thought out than your software. Then, when I get my Adam, I’m going to wipe the stupid weather app. Then I will be happy.

  1009. I have noticed that as well. But in all honesty they are just saying what most of the market is thinking. I am an avid fan of engadget (and cnet) and they seem to be pretty logical most of the time. And I think if given the opportunity to test a product like this they would make it a fairly big deal.

    There is no doubt in my mind they would give it a fair review.

  1010. what i want to know is the following, i am extremely interested in an Adam, but with Pixel Qi, when is it possible again to order it again? And i really don’t mind to wait some extra time, as long as i know that i have to wait longer.

  1011. @Adam said, on December 12, 2010 at 08:46

    > but shit happens

    And every time I have a tummy ache, I’m glad to sit on the throne and let shit happen. Does wonders for an aching tummy. My advice to everyone: when you sense shit is going to happen, let it happen; don’t hold back ! You will be glad you let it free.

    Remember: Shit. Let’s make it happen.

  1013. logical, seems like the first person on here who didn’t get a PQ & 3G, not to complain about it, and just take it for what it is.

    I like it.

  1015. Well, the issue here is that NI is its own retailer. If Amazon or Dell or any brick and mortar store were doing it for NI, they would order a preset amount and that introduces predictability.

  1016. my definition of time in this case waiting ’till the end of Februari. That would be great when i have it.
    If i need to wait a couple of weeks more, that would be pitty, but to overcome

  1017. @sa

    No full specs, – What do you mean? FULL specs are posted

    No idea of full price! – Agreed to an extend though depends on where you’re staying. There is a reasonable idea of the final price

    Suppose to be shipped on Jan 6. – if you still believe NI promises – Says 6 to 8 weeks here

    Do not forget:

    Emails were promised – They did arrive though not to everyone.

    A singe picture was not published yet – Agreed, renders are not good enough

    A video will take 8 days – Yes. This is not a video taken on my cell of my kid dancing.

    Refuse to giver tech data! – Hogwash

    And yes, I know, NFT, just couldn’t resist this one…

    Cheers,
    Neel

  1018. add me too to the list! however, for me it is less to do with the actual expense, but more to do with the ambiguity of the whole thing! 😀

    And here do you know the price of an IPhone (NOT IPAD) in the retail store? – it is a whopping 1000 USD for a 16GB version!!!!

    So for me, Adam’s price is quite reasonable!, but I am only worried about the management of the whole thing.

  1019. @Rohan,

    Don’t you think yourself it’s time to give answers to the most asked questions or just update the website with the correct spec’s of the Adam? If the spec’s are correct at the website the amount of comments will go back by a lot because it’s asked over and over and over again and again.
    Why nothing more about the family thing?
    I will just wait for the video so I have at least something. And in time I will most certainly order the Adam with PQi.

    Please answer……………….. you know we all wait for your response and read it over and over again.

  1021. Well said mark! It’s not every day you get to be part of something interesting…

    Cheers,
    Neel

  1023. @Adam said, on December 12, 2010 at 08:40

    > use my Android phone as a remote control

    I, for one, would like ADAM to impart me with Jedi mind powers. Then, I can simply wave my hand and change the TV channels, as a start.

    In fact with all the radiation that I’m being bombarded with constantly, I am surprised that I did not mutate into a Jedi. Truly, it is a wonder.

    I have high hopes that the Tesla related technology or the pieces of the Big Bang present in each and every ADAM will help me reach the next level of evolution.

    When I get those powers, Adam dude, that phone you are answering, that call will be from me, made using the said awesome powers.

  1024. Why can’t there be a video the 18th?
    What “hard” evidence do you have to say this?

    PS
    If I wasn’t awake how would I type this?

  1026. @Sowmya
    I guess we were both licking out wounds.
    Sorry to hear that you were not able to buy what wanted. 😦
    I missed out too.
    I’m thinking on buying the LCD one. Better than nothing.
    Something tells me that we are going to be able to preorder more with Pixel Qi before Jan 6.
    I’m really crossing my fingers.

  1027. 1. How do you explain the fact that Mr. Shravan needs ten (10) full days to make a video?
    2. What I meant to say is that we’re all in a self-induced coma mode, and that’s about a time to wake up.

  1028. Guys,i want to ask a question.If i have a 3g data card and i have adam (with wifi only) , can i plug in the datacard through usb and use it for accessing internet ?

    Hypothetical question,i know as we are too far away from getting an adam. But if i can do then i won’t need the 3g variant of adam.

  1029. 1 Could it be that they don’t want to show a pre-production model, just to be sure that they wont get any complains about that. (This is for me a reason I can accept)
    2 Why is that such a problem for you?

    If you don’t have any believe in Rohan and his company and his product why are you wondering around here then? Or do you just feel the need to wake everybody up?

    I am, still, willing to give Rohan a chance to come clean with the mistakes made during the preorder and the details of the Adam. If this is for you a self-induced coma, please let me stay in there for now.

    On the other hand, people that try to show the other side of a picture are also needed.

  1030. (1) What an irony! The “Family” which hounded any one raising sane questions, overnight turned into harshest critics seething with vengeance. And all because they were not treated special! Smacks immaturity.

    (2) I do agree with other comments that Notion Ink has to come out clean. The whole process of mystery/magic went on like bad recursive logic with no exit condition.

    (3) Still, I believe Notion Ink has the potential to do great (based on the bits of vague information). NI is just following the typical trend: peak of Expectation/Hype followed by trough of disillusionment (we are here right now). Hope fully the slope of enlightenment and plateau of productivity will follow.

  1031. Based on what we have read so far, I speculate that NI has completely outsourced all of the logistics of inventory and warehouse management to the manufacturer who is manufacturing the ADAM. NI has simply struck a deal with DHL for shipping from the manufacturer’s warehouse to the recipients.

    This is the reason that the devices are being shipped from China directly to you.

    NI is too small at the moment to be having their own warehouse and warehouse management. It is not cost effective, and in my opinion, unnecessary.

    If NI is planning to provide the devices to the retail channel, then they simply ask DHL to ship the devices from the manufacturer in China to the retailer’s warehouse.

    So, if you think about it, the current shipping setup is more suited for shipping to the retail warehouses rather than shipping it to the end users.

    NI has simply reused this shipping backbone to ship the devices to end users.

    If I have to take a guess, NI will soon stop shipping the devices to individuals directly and instead the retail market will be the only way to get the devices. This way they can focus on product design and leave the warehouse management and shipping to the manufacturer, DHL and the retail partners.

  1033. Right on gecko ,
    we want to be productive with Adam, Reading editing pdf files and other kind of e-books etc, no just fancy stuff, or watching movies all the time.. I want Adam to replace my net book and more, do some graphic design, programming.. etc.. also again, visit the piano world forum, you will see the demand there for some kind of device to replace the bunch of music notation in disarray some answer to the inconvenient flipping of the sheets, that would be awesome.

  1035. Dear Sa
    Do you realize that you are wasting the precious moments of your life complaining on this blog……
    my friend life is short …one should carefully spend it on things that one likes or wants…..It is apparent that you neither like nor want the adam ….so maybe use your time somewhere else ..
    As someone sugested …maybe buy an iPad…that will allow you to exit the tablet market ..adn give you immense satisfaction …

    @ All Other responding …..Stop doing that …

  1036. as long as that device is recognized….for which u may need customizaion…usually these are only Windows/Mac supporting – so No, but in theory yes.

  1039. You do realise this is a start up company and is totally unfair to compare them with Amazon?
    Amazon are massive and have the turnover, and the influence, to negotiate better shipping terms with transporters. When Amazon first started out they didn’t have free shipping, it inly came after they had built up a large customer base.

  1040. a 120 min movie takes 730 Days …so a say 2 min movie should take [u]at least[/u] 12 days…it’s called Math! (with serious assumptions)

  1041. I am going to get the Pixel Qi DIY/USB screen and connect it to a Beagleboard one day. I want a full-fledged set-top box for my TV, which does have internet connectivity that is unfortunately crippled. On the other hand, the Adam will have the Pixel Qi plus the HDMI output that would fulfill the need.

    I guess I’ll buy the Beagleboard just so that I can hack away at it on Sundays instead of spending them with family.

  1042. comment is awaiting moderation. so trying again sorry for double post

    i think you are referring to this post
    http:// www .notionaddicts.com/forums/showthread.php/550-Import-taxes

    it is for Europe, i want to know about USA. let me know if i missed some other post.

    Thanks

  1044. Rohan

    Is there any chance of knowing when the QI version will be in stock again? Also would it be worth allowing members to preorder the QI version so they are the first to get it when it is available again.

    Really for me QI is the deal maker of this tablet, I missed on it because the link sent in my inbox wouldn’t work, and when it worked they were all gone. It’s ok, you are a young company, and glitches happen, I don’t hold t against you, however I’d just like to know that I can get one of the next batch. I don’t want to settle for second best.

  1045. You can sign up for Advanced Shipping Support on the DHL website, and then check the landed cost calculation for shipment from China to the US. Check my comment of yesterday in the ‘Introspection’ post.

  1046. Could you please explain what do you mean by saying pre-production model?

    Of course I believe(d) in NI since I’ve been wandering around for about a year now… it’s just their latest action which made me believe that not everything is rosy as we used to see.

    I’m willing to give them a chance (as we all are), but it seems to me that Mr. Shravan is not taking this opportunity seriously enough as of yet.

    And yes, we need the other side of the picture as well and that’s exactly what we’re seeing from guys at NI these days. They have to change that and turn the right side again… plain & simple.

  1047. Guys you are not investors in Notion Ink…. Why would some one give sensitive information of a private company…dont you think such information can easily exploited by competitors…please show some maturity before putting your questions….. they’ll come up with the numbers when they are ready to divulge it for marketing purposes or for the sake of information !

  1049. I think they are learning their lesson, and therefore, we need to set out clearly what we want and expect from them.

    I had requested an FAQ page on the website yesterday, and I hope they are working hard on it. It would also make imminent sense to have another page for preloaded apps, where the features of each app are explained.

    Why should they be shy if the apps are in Beta? We would expect them to polish it up by the time the Adam is released.

  1050. We are here, aren’t we?
    I do agree that NI should give more details. Definitely.
    I hope next week (the 18th) will be a good day.

  1051. Don’t want to mess with Gecko but want to point out a few things. There are somethings which enhance our experience while interacting with a device. I think Rohan wants us to experience that.
    I completely agree with Gecko – functionality first. But a lot of users get lured by the rich UI experience. NI wants to create a unique UI experience and I second that. But they could have added that later as an update.

  1052. Dover Beach
    Matthew Arnold

    The sea is calm tonight.
    The tide is full, the moon lies fair
    Upon the straits; on the French coast the light
    Gleams and is gone; the cliffs of England stand,
    Glimmering and vast, out in the tranquil bay.
    Come to the window, sweet is the night air!
    Only, from the long line of spray
    Where the sea meets the moon-blanched land,
    Listen! you hear the grating roar
    Of pebbles which the waves draw back, and fling,
    At their return, up the high strand,
    Begin, and cease, and then again begin,
    With tremulous cadence slow, and bring
    The eternal note of sadness in.

    Sophocles long ago
    Heard it on the Ægæan, and it brought
    Into his mind the turbid ebb and flow
    Of human misery; we
    Find also in the sound a thought,
    Hearing it by this distant northern sea.

    The Sea of Faith
    Was once, too, at the full, and round earth’s shore
    Lay like the folds of a bright girdle furled.
    But now I only hear
    Its melancholy, long, withdrawing roar,
    Retreating, to the breath
    Of the night wind, down the vast edges drear
    And naked shingles of the world.

    Ah, love, let us be true
    To one another! for the world, which seems
    To lie before us like a land of dreams,
    So various, so beautiful, so new,
    Hath really neither joy, nor love, nor light,
    Nor certitude, nor peace, nor help for pain;
    And we are here as on a darkling plain
    Swept with confused alarms of struggle and flight,
    Where ignorant armies clash by night.

  1053. hi rohan,

    this is not to pester you, but i guess you might be compiling some info about adam to make technical details more open. i am looking for the following answers :

    i am curious on how much i shall be dependent on my phone after i get Adam.
    given that Adam has the SIM card and more resources than phone, can i :
    – write SMSs/MMSs on Adam ?
    – do 3G video calls and/or conference calls from Adam (speakerphone capability)

    basically i need to know if i can afford to forget my phone after getting an Adam
    NOTE : i am not asking for keeping Adam next to my ear for a phone call, but can i use a wired / bluetooth headset to make a call ?

    thanks
    (on a personal note, i’d say you take a full break for a day 😉 that may help you see things clearly when you’re back . . .

  1054. This used to be a great blog around the development of adam. Now, it has become a commercial and administrative only web-site (how/when can I order?, T&C’s, shipping costs, taxes and a lot of ethics too…).

    It would be really a good idea to have an official forum on the NotionInk homepage (operated by your company) with different categories. Product development and commercial stuff should not be mixed in the same blog. Also, have separated areas for Q&A and have the questions moderated, only to ensure that there are not hundreds of questions asking the same thing again and again.

    Make a separate folder for user speculations (about the mystery feature) and separate product development folders for: hardware/architecture, Eden UI and one for each application. The product development folder should be separated in what NotionInk decides to share with this community (your weekly updates) and in community feedback (suggestions, improvements, what we like/dislike, new ideas etc.). There should be another separate folder for new application ideas, which are currently not yet in development by NotionInk. Having said this, the forum should be opened to developers of apps (let’s make a dedicated area for 3rd party apps developed for adam), where they can shared their products and have them improved by the community feedback.

  1055. A pre-production model is an item that is of a serie of 1.
    Maybe they would like to show everything, even the un-boxing, on a model that is taken from the production line.
    It’s just a thought that I can accept as a reason. That’s it.

    In the end we’re both on the same side only you see it a bit darker then I do, which isn’t a bad thing.

  1056. Mary Lou Japsen on her blog:

    “PIXELQI.COM – Notion Ink started pre-orders of its tablet with the Pixel Qi screen yesterday and sold out or the version with our screen within an hour. see here and here. Rest assured Notion Ink is ordering a lot more screens from us! Thank you all for your interest and support of both Notion Ink and Pixel Qi. – Mary Lou”

  1058. Not this moderation bs again!

    Start a Wiki and a mailing list. See what Openmoko did here:

    trim(http : //www . openmoko . org)

    Of course, it will take time and effort.

  1060. This was answered many times earlier. Last time they were at CES (CES2010), but were not registered. They shared space with Nvidia it seems. This time (CES2011) also they may share space with nvidia or pixel-qi

  1061. @sa , if you don’t want to part with your money that is fine, but don’t try lurk around this blog please. I have seen enough crap from you in earlier blog comments also. I ordered with out even blinking for a model of pixel qi + wifi in India. Some times we take a risk or I call it impulsive buying, even though following blog for last 3 months and I came to know about this product through slashgear last year. Go buy those models which are promised by other vendors or wait for their latest models with latest Operating Systems which are going to be release in first quarter of 2011.
    I support and keep supporting NI team and Rohan.

  1062. I guess you’re right… certainly I hope so. I’ll talk to you again on 18th and thanks for your explanation.

  1066. Welcome to the world of religion.

    1) The True Believers: Based only on words and no fact base evidence they preach the gospal according to NI

    2) The Skeptics. They want to believe but they have nagging doubt and are struggling to answer basic questions.

    3) The Atheists: “This is a scam” they cry.

    So who are you Rohan? Do you walk on water or have you fleeced the flock?

  1068. I agree I have been saying this for months. Don’t rely on a non official or crappy wordpress. You can do so much with a good forum including a spit fir developers and all.

    Even down to not a real shopping cart is upsetting.

  1070. @Joshua. Why are you harping about the back trackpad? It is not listed on the specifications, so assume it is not there. It is not a dealbuster anyways.

  1071. Android runs on a Linux kernel. The Adam will ship with 2.6.35 or later. Since some time, getting the darned datacards to work on Linux has become really easy, with the development of two modules – usb-modeswitch and usb-modeswitch-data.

    These modules do two things: first, they switch the mode of the datacard from a virtual CD-ROM drive to a USB modem. Secondly, they have data about each card and its configuration for a specific network operator. In India’s case, Reliance Netconnect, Tata, MTS Mblaze, etc.

    Ubuntu 10.10 ships with usb-modeswitch preinstalled, so all you need to do is plug in the card, wait for it to activate, and then go configure network properties for it (mostly just your username/password).

    Given the use of the Linux kernel, I think it would be trivial to port these packages to Android, if it has not been done already.

    Alternatively, if wvdial is available for Android, again it would be trivial to use the datacards from the command line or a GUI interface.

  1072. Rohan i really think a very important step and the best way so you can communicate with us and we can communicate with you is an official forum.
    We have definitely outgrown this blog now as there are too many people with concerns. With a forum we can have actual categories which will make it more organised and easier to follow for you and us.
    I really feel its one of the most important steps you guys could take. Also you could have someone full time who could manage and answer questions which would allow you to spend more time to focus on more important issues.

  1073. absolutely
    A lot of people here say they put off their Ipad purchases in anticipation of the Adam .. but then there are people (like me) who put off their kindle purchases ..

    Being a graphic novel fan, I was excited to see the LOngBox partnership .. and the PQ screen .. seemed like the best of both worlds to me ..
    but if the e-reader is in beta .. hmm
    isn’t an e-reader the MOST basic and used (second only to the browser?) application in a tablet … ?

  1075. Oliver,

    Based on what we have read in the blog posts from Rohan, in the comments from Rohan, and some speculations from many here:

    1) Does the Adam have a rear trackpad/touchpad?

    Good question. Current speculation is that it does indeed have a trackpad and this is based on a picture of the back of the ADAM that was posted in the NotionAddicts forum. However, there is also the speculation that the trackpad was already patented by someone else and due to infringement concerns, the trackpad is no longer present. I suspect the latter, but hope it is the former.

    2) How much memory does the Adam ship with?

    I assume you are talking about storage. Many folks who have pre-ordered are assuming that ADAM comes with 8 GB only since there is already the option to add more of your own storage (via USB for example). That is the reason the tech specs page lists this one as 8+ GB. I agree however that this should simply read 8 GB and not 8+ GB, if the assumption is correct.

    3) Why is NI not registered with a booth at CES?

    Someone already mentioned that at CES 2010 they were hosted by NVIDIA. The assumption is that this is going to be the case for CES 2011 also. This assumption is based on the fact that NVIDIA has been trying very hard and without much success to get their chips into the mobile market due to strong competition from Qualcomm, TI and Samsung. Hence, they would like to ensure that every mobile device out there which is based on their Tegra chip is touted at CES 2011. For NI, this is a cost effective way to enter CES 2011 as NVIDIA would cover much of the CES 2011 cost.

    4) Why no simple photos of the finished product?

    So far the only close-up photos of ADAM that have been posted are those in the following blog post: http ://notionink.wordpress.com/2010/11/13/week-end-special-part-viii/ . In the comments of that blog post, Rohan mentions that the photos are of the real product and are not photo renders.

    5) When will the reviewers receiver their Adams to begin their reviews?

    Since the official product launch is at CES 2011 (at least this is what Rohan mentioned in the last blog post), I assume Rohan will provide the devices for review subsequently. CES always makes a great venue for the various review sites to do a ‘hands-on’ review of the various devices showcased at CES. In fact if you see all the CES coverage posts by Engadget, Slashgear, they always have hands-on videos of many devices showcased at CES. I guess, Rohan is planning the same.

    6) Is there still a fee for canceling before the item ever ships?

    Good question. No information is available yet.

    7) Once and for all, what fees and charges will be levied on customers who receive a DOA device and require a replacement?

    Very good question. No information is available yet.

    8) Where are the promised support forums?

    If you think about it, there are no NI products out there in the market. So a support forum for a unreleased product would be moot. We have to assume here that by the time the product is official launched at CES 2011 and is available for ordering (not pre-ordering since pre-ordering does not mean anything other than to simply get in the queue IMHO), NI will setup the required infrastructure.

    9) What is a good contact phone number for NI sales? What is a good contact number for support?

    See response to 8).

    10) How many Qi models were sold before it apparently “sold out”?
    We all would be interested in this tidbit. But NI is under no obligation to share this information as we are not their shareholders or investors. We are not even their real customers, just ‘potential’ customers since there is no real product in the market yet from NI.

    So as you can see from above, some information is credible whilst others are speculations or have been ‘read between the lines’ of Rohan’s posts.

    All in all, I recommend to wait until CES 2011 before making any decision or judgement regarding NI or ADAM. And in the meantime, permit Rohan to share whatever he can share without jeopardizing any official product launch plans.

    If ADAM is a no show at CES 2011, then most likely this blog will be like a dusty town with a population of ONE and you can guess who that one person will be.

  1076. capu, it was clear your intentions were to install some reality 😉 by way of using a very realistic vocab. But sometimes people can be offended. But, apology accepted.

  1077. Don’t libel us Atheists, and don’t sully and separate skepticism as well. The word you want is Agnostic.

    Skepticism relies on evidence, and Atheists say that they find no evidence to support the theistic belief. The faithful say that they need no evidence, and therefore, proof is anathema to faith.

    Now in case of the Adam, the argument from faith could be applicable to both sides: the critics may be unwilling to accept the present evidence and faithfully push their religion of fear-mongering, while the supporters may be unwilling to consider the risks associated because they like the idea.

    Rest assured, those of us who have gone ahead and put in preorders have done it on the basis of informed judgement, and a healthy dose of skepticism. We have asked our questions, and so far, got satisfactory replies.

    We are willing to take a bet on Notion Ink, and it fits our risk appetite. You may not want to do it, and that is your call.

    Remember, before the iPhone, Apple had nothing to do with telephones. Yet, people lined up for it. After three years of a good run, Apple still screwed up the iPhone 4. And they were a startup once, operated out of a garage, and had a hard time convincing people of their vision for personal computing.

    Google was just a concept of ranking webpages differently, and was ridiculed for running counter to conventional wisdom.

  1078. My comments are being removed from this blog very disheartening Posted 2 yesterday, both gone and no reply from there email. Bye Bye notion ink one lost loyal customer

  1079. maybe you right, but i can think of more than one reason not to tell. and believe or not, a lot of people would think of many more reasons too.
    personally, opposite to many people here, I’d love a trackpad.

  1080. One thing you may want to consider is that the people behind NI are young, bright engineers from Indian Institute of Technology, which has been enriching the world of science, research & development, engineering and management with its alumni across the globe.

    I don’t see much reason to believe that these young people would want to ruin their careers and lives by running a scam.

  1081. “There are some companies that refuse to acknowledge they have a faulty design …”

    You mean “All Indian companies refuse to acknowledge ….”. You either have no knowledge of the Indian business scene or just talking sweet to cover up NI’s flaws even when you can see that there were plenty.

    NI wants to be a global company, they need up their game. Fooling Indian customers is one thing, succeeding in the real world is quite another. Anyway, even Indian customers dump Indian companies when they have a choice.

  1083. as somebody said “Spoken llike a prince”

    Accepting wrong with humility is important.

    I am hopefull u will do well.

  1084. I totally agree! i think this is one of the most important steps they can make right now. (sorry i stated this as well a few posts forward as i hadn’t read your post):)

  1085. take it back lol, turns out you have to retype your name in the find in form on chrome and that refreshes the search, still waiting for an email reply to the issue of the preorder from not working for UK or irish phone area codes

  1087. Hear Hear! I agree that a main selling point of the NI is the PQ itself. Reason I had waited out for it too. Else, there are now plenty of LCD Android tablets on the market (branded and knock-offs) for me to choose from.

    Basically, the NI PQ is a convergent device that can replace a lot of the device we own now. (i.e. e-book reader + internet browsing + media player + e-book reader + TV streaming via HDMI). For sure it will snatch a significant portion of the Kindle market share.

    Ni should not have underestimated the demand of this NI PQ. Once the full tech specs and hands-on product reviews (given that they are good reviews) are released to the public, it will be guaranteed a most wanted gadgets of 2011 and the demand will be insane. (Sadly, they have missed on on this year’s X’mas sales opportunity).

    Most important thing now is for NI to ensure they have proper back-end support in place to provide quality customer service for their end users in all the different countries.

    Rohan. Keep your chin up! You have a good product and we know it!

  1088. Well from India’s point of view it seems that it will be definitely cheaper than a pre-ordered one 🙂

  1089. “if you don’t want to part with your money that is fine, but don’t try lurk around this blog please.”

    This is a public blog and anyone who pays his broadband bills can post here. Stop asking people to go away. Of course he is interested in Adam, otherwise he wouldn’t be here. A lot of us who were interested in Adam and spent time following their activities feel let down by the NI team. What we wanted was to deal with a real business but what we got was a frivolous cult with the CEO playing cutesy games like ‘guess the feature’ and writing poetry. Information management was haphazard and specs were released through blog. No sir … you don’t publish specs in a blog. Real businesses publish it on the spec sheet. And not to forget a bunch of sycophants like you who spent all their day driving out potential customers who dared ask a *real* question or criticize their ways.

  1091. Add me too in the list. If you happened to read yesterday’s comments a lot of time has been spent by many people here to compare a per-order vs retail chain advantage and then to come up with a judicious decision. Saying that many of us will definitely wait for adam to hit the retail chains.

  1092. According to you rohan must have fooled rest of the world more then indians coz iam 100% sure NI got most of its pre order from rest of the world.
    LETS WAIT TILL CES PLEASE. Give Rohan some fresh air to breath, Loads of work to be done and we know he will do it in time.

  1093. Wlell in that you can ask someone who is coming from India 🙂 or best coming from China directly 🙂

  1094. No problem, it was my mistake because now I see you directed it to Inquistive and not to me.
    See you the 18th and we will check the video out into his very detail.

    Regards,
    Edju13

  1095. @andrew, spot on mate. A forum will go a long way in categorising comments as opposed to this long incessant trail of whinging.

  1096. Yes, and I do mention this at the start of my response to Oliver and also towards the end. And I think all of this is due to Rohan being ‘mysterious’. Poor guy put his foot in his mouth trying to be open and transparent.

    This whole openness and transparency is back-firing on NI. No wonder experienced and established companies avoid openness and transparency.

    Every successful startup has industry experienced folks running the senior management. I get the feeling that the senior management at NI comprises of folks without too much industry experience or are youngsters like him, and this is the reason that they are faltering as they go along. Nevertheless, it is a great learning experience at that age.

  1097. just a thought invite press i.e Slashgear to see product without taking pictures. This then allows them to report back that the adam exist and is great but keeps your product under wraps till CES. Do not pander to the blog Rohan. Close the blog to comment and keep us updated with your posts as usual. Your are drumming up an expectation that everyone needs to be replied . Just let the press see it in confidentiality. all your probelms solved, Well that and make the order form work, like i said above Im in the UK and although I want to order I can’t because your form doesn’t accept my phone details or postcode

    Again I’m appealing to anyone to post who has had similar problems

  1100. @Vb
    True agree with you on certain parts. Once you open the floodgate you gotta be prepared to get drenched i guess.
    but on the contrary i guess these questions require him to be transparent,forthright and clear in communication.

  1101. DOA terms and warranty cost are two most significant reasons why I did not pre-order. I just did not feel like subsidizing manufacturer’s inability to deliver quality product.

    180 day battery warranty is pretty short too.

    I’m hopeful that their (manufacturer’s and NI’s) confidence in the product will rise after initial batch and policy will change.

  1102. I concur and given the fiasco that has happen, let them give time to come up with polished video on 18th.Otherwise there will again be voices that see it has not been shot properly and lessons about how badly they need a video professional Team.

    And skepticism that they will never able to showcase a video is also ill founded. In that case even if they able to show case one, guys will again say that it’s the only working unit that Ni possesses,show me a working factory in China and so on.
    So give them time. Rohan has promised a date i.e. 18th and let’s wait for it before passing judgment.

  1106. But they can waste your money by not hiring young people from Indian Institute of Sales and Marketing 🙂 Good customer service goes hand in hand with good engineering.

  1107. good humour..
    and also i guess he has limited human resources (in house video ‘cos of their financial conditions) and he wants to be doubly sure he can deliver when promised. He can quote 18th and come out with a video midweek rather than announce a date and delay it further…

    It is not so easy to convince the doubt infused minds; in that case to appease such a questioning mind; you need to make sure your delivery beats the expectations of the people.

  1109. Hi Rohan,
    I am a silent follower of your blog, and notion ink. Thats not all, I have been marketing the Adam and encouraging all my contacts, friends, colleagues, family to take a look at the effort and hard work you and the engineers at notion-ink have been putting into this product. I have do not have even a single doubt in my mind that this product will change the face of the tablet industry . I dont mind even waiting a month or two for the Adam+PQi+wifi+3G version to be ready for order. Waited for an year, couple months is big deal.
    As every Major problem in life, this phase too shall pass . Dont worry Rohan you have the good wishes of every Adam fan in the universe.

  1110. IMHO, Rohan should have communicated the following as soon as he could

    1. Dear friends, we are planning to have the official product launch at CES 2011 as we feel that this will present us great media opportunity. This is still in planning, and we will let you know if this will work out.

    2. Due to the possible official product launch at CES 2011, I am unable to disclose too much information about the product at this moment. I will try to share only what I can that will not jeopardize the product launch.

    Then towards the end of december / early January, he should have built up the hype the way he did with the countdown, and done the unveiling at this blog to co-incide with the product launch at CES 2011. At CES 2011, he should have announced that the product is available for ordering starting right now (or pre-order as the situation demanded).

    This simply would have been more credible, and have been as exciting as it was a few days ago. The media at CES would have shown hands-on videos of ADAM anyway and many questions would have been answered thanks to the reviewers present at CES. No one would doubt the existence of ADAM or Rohan’s credibility. If any, folks would have complained only about the unstable ordering system.

    IMHO, he should have forgone the whole pre-order and the marketing that went with it. Clearly, they were not prepared for it and not prepared for the backlash that ensued.

    Anyway, I hope it was a learning experience for Rohan.

  1111. I appreciate that Rohan is an excellent leader of NI. And I strongly hope that the NI Team can learn from mistakes, as well as not so stubborn as Steve Jobs!!! ^_^

  1112. A large part of the reason I’m interested in the Adam is the fact that it’s running on the Android platform. That means that even if Notion Ink totally drops the ball on their application set, there will still be functional, quality programs that can be obtained from the Marketplace or other APK download sites. Even if the worst happens, I’m sure the sharp minds over at XDA Developers will be able to continue on with OS updates.

    In short, the Adam doesn’t stand alone. Everything made for the Galaxy Tab, the Advent Vega, the Viewsonic G, and many other tablets we’ll get to see at CES 2011 is something made for the Adam. Most of what is made for the millions of Android phones is likely to work with the Adam. If we get Adobe AIR on the platform, we’ll probably even benefit from Blackberry Playbook development. As long as the hardware turns out okay, there should be no shortage of software.

  1113. True..
    i guess they wanted to capture the holiday season/Christmas market…
    anyways hope to see them rise after the wake up call

  1115. @Nishit Well very well points made here by you Nishit.
    But I am amazed you are the one who posted same skepticism about lots of thing like trust and all before receiving a call from NI(which has changed dramatically after receiving a call that many duties will be bear by NI). I am not saying you should not but the same IITians were at implementation side before you received the call. Though I also hope NI will come up with flying colors but I am still amazed about such a drastic change in views expressed by you here before and after a phone call which only cleared that some of the duties will not be charged (except custom duty) 🙂 .

  1116. The blog has turned out to be a fantastic marketing tool. Orders from 96 countries !!! And that too without spending a single rupee/dollar/euro on advertising. Really remarkable 🙂

  1118. Just out of curiosity, are you still planning to post the weekend special this week? I am still looking forward to see what you have to say about the product, and not just the bad luck over the last few days.

  1121. Well said random_n. I hope indeed we will see a great e-reader application, with dictionaries (multiple languages) included.

  1122. @Sowmya said, on December 12, 2010 at 11:51

    > but only after seeing a real demo and showroom piece !

    Based on that one sentence, I suspect that you, like me, are not an early adopter of unseen products from unfamiliar companies. If so, then pre-ordering is not for folks like us.

    This is the reason that I had decided very early on (late July / mid August) that I will consider purchasing ADAM only after reading reviews about it. Especially since $500 is a non-trivial amount in any currency for most common folks.

    Hope I was not being presumptuous.

  1123. I really like the “guess the feature” games and so do thousands of others here – if you don’t, it’s in fact legitimate to ask what you’re doing here. Just beeinng rude to everyone and spoiling the mood without offering any kind of constructive fair comment will lead people to ask you to leave, and yoir know that because thats a normal reaction.

  1124. +1
    This blog is quite unique. Like Pratik Das says, other companies is just a shut wall, communicating oneway through pressleases.

    NIs open attitude is unique. I hope they continue this kind of communiation despite all this. I hope people realise this.

    I really appriciate the efforts from NI regarding the Adam, their open attitude and their philosophy as a whole.

    Hang in there Rohan & co. You will succeed. You seem very dedicated to your ideas (and willing to learn from your mistakes).

    Best of luck.

  1126. IMHO,

    1. Because Rohan’s post is always here and our comments are loosely based on his posts usually.
    2. NA is still unofficial and Rohan has mentioned that he will start one soon, which will make our efforts superfluous.
    3. Rohan responds here only!

  1127. well im one of the people who got his pre-ordered taken care.
    @rohan pls i want to know before u ship the device, will we be able to choose the color we want?
    can we get the device earlier than 6 to 8 weeks maybe 1 week after it launch?

  1129. @sowmya, so the takeaway from your post is that NI needs to quickly get out of the way and get the product to the consumer ASAP. Videos, demo versions, reviews, actually ship the product and the like.
    As much as one admires Steve Jobs, they can’t remain mesmerized by his black turtleneck forever.

  1130. +1 and if you read all the comments, there are several early followers(or family members) of this blog, though initially showing a bit of disappointment of not receiving a mail are no longer cribbing about it but are constantly raising valid points which is indeed iquintessential for a grand success of NI.
    Therefore @kushan using the word vengeance is a bit harsh.

  1131. Rohan! I Belive in your team. I sure u can make it. For me the only problem was the Payment option. I cant order because i have a credit card. I mean in Germany we use transfers or paypal.
    And Shipping Costs was ok too.
    I have hope u make it better next time. And hey Why dont offer us customer Accessories for Adam. I mean you can sell it as a whole package. You can make huge money with that too.

  1132. i don’t agree with you .This is a preorder he has to keep some things under wraps untill the full launch.
    I have been following this for ages and have a good idea what the adam is,That said no one is made to preorder,I wish i had got the email to order as i trust the product.

  1133. Guys it will cost around 32000 to import the Adam Pixel Qi (Non 3G Version)..
    Someone suggested to use the DHL Tool for calculation and i have put the approximation accordingly for details

    “www.notionaddicts.com/forums/showthread.php/576-Cost-of-Importing-ADAM-to-India-with-Import-Duties”

    Thx Nishit for the Info on the DHL Tool.

  1134. i was supposed to pre order …but i did have my questions.. anyways ran out of stocks.

    what i meant here was
    based on what Barry and Sri.. obtaining a fee to put a customer on waiting list –

    And sri claimed this practice was followed in India – “people are accustomed to reserving scooters/motorcycles/cars in this manner with amounts ranging from INR 1000 to INR 5000.”
    my response was – “but only after seeing a real demo and showroom piece !” – as in how general public react in India.
    ( i as a follower of blog, i still hold a huge respect for Rohan and may be ready to preorder with a video but not the general public, esp in India )

  1135. I will wait for adam what ever happens;i believe in Rohan and his vision about this product

  1136. +1. though I have an account there. And there are some serious discussions going on there(besides gecko’s pizza recipe 🙂 )

  1139. nicely put Marc, Yes NI has screwed up, yes people have been p****d off. But its time to move on.

    lookiing forward to the review on the 18th

  1141. i guess that’s what everyone’s been saying.. 😉
    I was just saying that there’s a lot of damage control to be done before actual work resumes..

  1144. Are you serious? Are you seriously comparing us forgiving NI like we would a family member that made a mistake?

    I have been following this product for a year and following the blog, just like you. NI is NOT my family and not yours. You are a customer, and I am a potential customer. If your family ships you a DOA Adam, will they happily take care of you? Or will they charge you shipping and charge you a processing fee? If you are not happy with your Adam after 10 days, will your family take it back and refund your money? Why even pay for you Adam, maybe your “family” will just give it to you as an XMAS gift…

    Friends and family have my trust from years of being there for me. Companies I’ve been a customer of for many years have my trust because they deliver products that I’m happy with or take care of me when I’m not (and no I don’t consider these companies family either). …Notion Ink has never done or delivered anything for you and you trust them and consider them family?

    Either you dont know what family is or you are very confused. You are a customer and a fan of this company. There is nothing wrong with that. But I feel sorry for you if you make decisions based on feeling this company knows you personally and loves you like “family” would. Maybe I should grab that tissue as I’m starting to feel a little sad for you.

  1145. Btw on a lighter note :Was anyone from India watching the Saina Nehwal’s match. She won the final and is now the World Number 1. It was a nail biting match :).

  1147. @Rohan for the video that you and your team will make, it will be nice when you make an notion ink YOUTUBE channel
    that whole world can see your fantastic product

    greets from germany

  1148. As per estimations, consumer spending totalled multiple billions of $s during Thanksgiving and Cyber Monday sales event in the US (all just within a span of a week).

    If Rohan truly wanted to have a piece of the multiple billion dollar pie of the holiday season in US, he should have announced the pre-order and the marketing much in advance of Thanksgiving and Cyber Monday.

    Now, based on all that has happened, many folks who were planning to buy for Christmas have also decided to wait and see.

    Like I said earlier, all of this is just due to inexperienced folks at the helm who missed great opportunities, and poor planning.

    In short, this whole pre-order fiasco gained NI nothing but costed them some of their credibility and exposed (some of) their mismanagement.

    This is the reason I wrote that Rohan put his foot in his mouth trying to be open and transparent.

  1149. @Rohan and the NI team,
    Don’t let the negativity of some of these posts get to you. The level of transparency seen on this blog is extremely rare in regards to mobile technology – I’d love to see Apple’s blog regarding the second generation iPad! 😉

    I am not upset that I couldn’t pre-order (Mastercard user), but I took it as a sign to not be too impulsive, particularly around Christmas and the New Year. January sounds like a great month to not just ship the pre-orders but to prove the superiority of your product to the world.

    A few thousand pre-orders will be nothing when compared to the sales figures that Adam will achieve next year!

    @The Trolls,
    I know a Jobs fanatic when I see/read one. Go back to your glossy, bloated and impractical device/s and leave this family alone.

  1150. Rohan,
    One hardly can see the [Buy] buttons for the models which are not yet sold out. Perhaps change their color from white to black?
    Best regards, Aad

  1151. Hi Michael.. I faced similar problem.. I went through the source code of the preorder link page… They have put a check on the Phone Number…

    It goes like this

    Atleast 2 Digits for the country code
    Atleast 3 Digits for the Area Code
    4- 11 Digits for the Local Number..

    Enter accordingly… I had a cell phone so did not have area code.. so just entered 000

    Try it…

    And +1 about your suggestion. High time that the tech blogs are involved. Not because some people think it is vaporware.. But because lot of people read the blogs… And this being a great product i don want to see any negative reviews on tech sites…

  1152. posting again since my comment is not getting published.

    well i had a a argument with 1 freind of mine who is app devloper when i showed him adam specs. first he told me the specs are incomplete and not clear i was quiet. then he showed me this 2 specs of G tablet and archos 101 and explained me on paper means specs wise g-tablet is super then archos 101, but in reality archos 101 is 1000 times better then g-tablet. he tried to explain me that specs on paper can add a lot of glamour but real life application is what makes the product a real killer 1 .

    he asked me if i have seen viewing angles of adam ? he asked me how does the UI of adam looks and function , how much battery life does it offer , i said 16 hours , he asked who told u i said rohan , he told me viewsonic says very great abt their product but independent reviews say otherwise. he asked me did u see how the swivel camera functions ? he asked me did u see any app created by NI store? I SERIOUSLY HAD NO ANSWER.

    he nicely explained me that is why tech reviews are very important .for a product adam might be super and the best , but it has only proved that best on paper as of now . he told me followers like you and others might be ok , but if adam wants to be a killer product your faith in the ceo and company and product is not sufficent.

    moral of the story if video a detail one comes things will settle seriously , i hope rohan considers all this points when he shows the video . and does send some adam to some tech sites who can give a independent review on the product. now pls lets not say that apple dosent do this pls pls because apple has more then many thousand stores worldwide and they have given products to world for many many years and they are proved time and again.

    if nothing is ready from NI side up to the mark we will wait let rohan post and say to win the world we have to wait for a while we will wait .
    i understand rohan must be against this and investors may have forced NI team to comes as fast in the market to incash festival season there maybe many reasons i just hope rohan stands by his vision and comes out with a killer and mindblowing product

  1153. Dear Notion Ink (or Notionink),

    I was wondering why I receive the daily digest ALWAYS 1 day late?
    Is this because of WordPress, if so I will send them hatemail. =)

    Peace out homies.

    Daryl.

  1154. For thoes whose are interested, I’ve emailed PixelQI to know if they were under contract to provide their screen to NI, their answer was yes. I think you can spread this to the website calling NI scam.

  1155. Also for me his English is not an issue. Probably because my English is far worse 🙂

    But I also agree on the fact that when it comes to sell the product, he will need a native English marketing staff. I saw his videos, while he has an outstanding grammar and vocabulary, his accent is quite strong.

  1156. I consider NI a company that has screwed up and yes the issue over DOA has to be resolved. But I also consider they have a good product on their hands and when the time comes and under the right conditions i will order one. but untill then iwill get on with my life.

    As for those that have ordered Adam ,ENJOY!

  1157. @ VV said, on December 12, 2010 at 10:49

    > ..get a few smart MBA interns to help you out with this…

    VV, you are being presumptuous my friend. NI has folks at the senior management level with MBA degrees. Having a degree from a great college does not translate to a successful entrepreneurship. But having real industry experience goes a long way than any college degree. This is the reason many have been suggesting Rohan to get ‘professional’ help which translates to hiring someone who has experience in the required area.

  1159. I am only worried about the endorsement that she is going to get now(she is currently charging 1crore INR/$.2m for every endorsement).
    I don’t want her to be an another Sania :). Thankfully she has wonderful parents to keep her feet grounded.

  1160. Several days ago, I also found this article about “extra screen”. I thought that this feature is “too new” to come with Adam. But, it is possible 🙂

  1161. It is a bit disappointed that the Pixel Qi version has all been sold out so quick.
    When will it be available again?

  1164. I just wanted John Briggs (Biggs .. whatever) from crunchgear to eat his words ..
    😦

  1165. plus if you had resellers and dealers, they would increase the price

  1166. Hi NI, Rohan and the blog family.

    Wow that’s been a hell of a few days hasn’t it.

    Some people have managed to get their pr-orders in and are happy to have done so knowing that there are small risks involved (all points have been mentioned many times by many people).
    Others (unfortunatley me included) didn’t manage to get our pre-order due to several reasons but still wish to do so. For me it was no mastercard or paypal option and the fact that the QI sold out like hot cakes.
    The remainer seem to be annoyed and upset a normal human reaction.

    If people wished to have gained a near slick and faultless time ordering a new product they should stick to what is avalible by established companies that have already been through the problems a young start up company has to endure. It’s not possible to enter a market and get it right first time. Do you think any of the household name brands we use got it right straight away?? do some research on them the answers is NO.

    NI: this is the biggest learning curve you have endured so far just keep learning the lesson’s and moving forward to solve them. It is all that can be asked of you. The new product you are bring to the market offers people what they want from a tablet and you are breaking new ground don’t get down hearted by the problems they all have solutions just find them. Keep smiling and stay focused.

    If I don’t get a chance to blogg again before Xmas and New Year have a great time all.

  1168. If I were PQ I would have increased the price for the screens once i recognise how hard one pushes me ^^

  1169. If you want a local service centres, cheap shipping and an overall smooth experience, wait until you can buy the unit at a local shop or amazon. Same with people asking about Customs and taxes.

    NI is a start up and by pre-ordering their first product you accept that there will be issues, hitches and delays. If you do not want to experience that, you will have to wait.

    By shipping individual units from China, they skip the problem of needing large cash reserves to get the units through customs before being shipped to customers. In addition they are able to ship world-wide instead of launching on a per-country basis.

    I fully agree the pre-order event turned into unnecessary chaos, that they should organise the information they are willing to give in a better way and be better at communication, but demanding shipping rates, customs and service centres similar to that of Amazon or the like is just not possible from a start-up.

  1170. If you are not planning on using the tablet outdoors you are fine with the (rather excellent) IPS screen of the iPad. I expect an upgrade of the current screen so it will get even better. The app market of Apple is still a lot better than the one of Android, I speak from experience with both. The iPad 2 will have a camera for videochat and probably a USB port too (still little compared to the wealth of connections of the Adam, nice to have, but you need to look at what you actually need). New apps and magazines always come on the iPad first (BBC iPlayer next year, new magazines like the one of Virgin Media). There are a lot of nice accessoires out there as well.

    Sure the Android tablets have good potential, and the Adam is currently the best of the Android tablets, but the iPad still is the standard by which others are measured.

    I don’t want to start discussing iPad vs the rest because I already heard all the arguments. If you stick to the facts you can make up your own mind and decide if you go for an iPad (2) or an ipadwannabe.

  1171. Erik,

    This whole family shiite being propagated by Rohan and bitten on taken up by the hoards of mindless trolls on this board, is nothing but a load of bollocks. They refuse to see the obvious and call NI for what it is, a company milking all these idiots for what it is worth.

    Rohan and NI, you are doing a great job. Continue milking all the idiots.

  1172. Hello Rohan,
    Yes I think its quite normal for a startup to not forsee whats coming. And I can’t believe When I wanted to order the Pixel-Qi version it was sold out. Btw I commented on the blog quite long ago and gave good ideas but never got the pre-order mail. Then I said i Can wait 6 hours and then when I wanted to order the Pixel-Qi version was sold out. But then I felt what am I doing I didnt see the product actual pics or Video or how the UI works but I am ready to spend 550$ I must be crazy. To tell the truth I was carried away by your blogs so much that I never thought about it. But now I feel I will rather wait for the actuall product to come out and see how it really works and see the positives and negatives and then buy like a normal purchase I would make. I think its really a big loss for you since you are losing interest of many potential customers and the Christmas season with your Sold out Headline. I hope you can manage to increase production. And a matter of advice people have seen the lcd screens for long enough time that they are bored, so don’t invest much on them. People supported you coz you showed Change from the others and that change is Pixel-Qi screen. I still donno what about the trackpad at the backside is it still there or you dropped the idea? Mystery is good to get lot of people onboard but too much of it will lose people as well. All the Best!

  1173. As was previously stated they do vary and you wont find the sale of goods and services act in germany, because they are german and it will be titled in german and under a different name “basic law section 12 for example”

    Its not an outdated law it very much still in use.

    My point has always been…. NI are based in India and are only required to honour Indian consumer law, but if you are to set a global standard it should be to the highest standard, i.e. award the greatest protection required in all the markets they serve, which they will have to if/when they set up offices in those regions

    Other wise they will need separate T&C to provide the minimum legal requirements of each region.

  1174. I am really impressed with the transparency of your post. The introspection has revealed some very good points. Customer relations is the key to any business wishingto to stay the distance, and transparency in action leads to long-term trust.
    I believe the main problem is that despite having a database running into many hundreds of thousands, in sufficient market research took place during that period to identify that the pixel Q I was the variant that was the most sought after. As is shown you are left with millions of LCD screens which are not been taken up, whereas the model sought-after has sold out.
    It seems illogical to me that having a captive audience and a communication link that you were unable to use the information most important to you to get your launch timed to satisfy everybody.
    As you say hindsight is a wonderful thing, but it is only good if you learn from it. You have a wonderful product cutting edge in the market but in risk losing customers because of inefficiencies you should have foreseen.
    Please please make the next launch less painful.
    Thank you for what you are doing

  1175. Why are we being so pessimistic and keep harping on DOA? What are the chances of one getting a DOA. 1 in 10 or 100 or 1000 or … Or million or none at all. The chances of getting a DOA are great if you are buying from a cheap Chinese company over eBay without checking it’s antecedents. You say you have been following the blog like all others. If so the product is being put together by 20 something (in age)smart youngsters who have come up the hard way in life and one of them wants to make a change or difference to the way a person uses an handheld tablet. He certainly is not selling a giant iPhone as a tablet. I call iPad a giant iPhone which has been hastily brought into the market to stave off like competitors. The paying public were used as testers. iPad2 may iron out the deficiencies of the original iPad, but what about the issue with flash and myriad of other problems it faces. I sometimes feel like one is using a supercomputer to do the work a calculator, whilst using Apple products. It is an absolute disgrace what companies bring out to the market in the name of innovation. Don’t get me wrong I am typing this comment using an iPhone 3GS in an airport lounge. I still feel that is one the top mobile phones in the market. It has it’s limitations though. I can’t play half the video files on the Internet my friends post as links in FB. Enough said on this subject. If you are not happy with what you see you are welcome to make your point. But do not spam the blog with comments made out of turn and which are not constructive.

  1177. No such Luck now it wont accept a postal code 😕

    Entered country code 0044
    00 area code
    mobile no.

    Then asks for correct post code, tried it with space and without space, with capitals and without

    Any suggestions?

  1179. At http: //www.makershed.com/ProductDetails.asp?ProductCode=MKPQ01&Click=37845
    are available Pixel QI displays.

  1180. @ Dev

    I’m sorry I meant to write 1USD = 50INR. and not 1USD = 45INR. I have made online purchases via Paypal or directly through Visa, and in all cases they give an exchange rate of no more than 1USD = 48INR.

    While I do agree that Notion Ink is not CCAvenue’s prime customer, CCAvenue should atleast have an option of paying directly in USD. It should not go about deciding the “optimum” currency for me to pay in depending on location.

    As this is an issue of CCAvenue and not Notion Ink, Notion Ink can be excused to some extent. But Notion Ink should have investigated the conversion rate before hand and disclosed to affected customers.

    Ultimately, Import duties/taxes will converted on the amount that is “paid” for the goods, not its actual cost. Hence a 50INR rate will be taxed more than a 45-46INR rate.

  1181. is the ‘long document’ promised by rohan out yet ?
    if yes, can sm1 please put up the link .. can’t find it ..

  1183. Have you ever read carefully the FIAT LUX before you ordered it?
    Default Adam comes in Matte Black Color with white strip, but this strip is replaceable. Starting Mid-Jan our partners will start shipping different colored strips and you can customize according to your own preference!

  1184. I’m still interested in the Pixel-Qi model but have a few outstanding questions for which no answer is forthcoming:

    1. What of the backside trackpad?
    2. What of the 16g or 32g storage which were being hyped all along?
    3. Why can’t you get distributors in North America, Europe, Australia, etc instead of shipping only from China? I’d have been the first to order if I’d seen the product on Amazon or one of those sites. I live in Jamaica and have a great level of trepidation shipping back to India given the short return period.
    4. When will the Pixel-Qi screen become available? If I decide to buy, I’m only interested in buying one of these variants since it offers the unique opp for users to use the product in direct sunlight.

    I have more questions but will hold off on them. I want NI to succeed and have been waiting on Adam since I first heard about it almost a year ago. To be honest, I had dreams of using Adam in many scenarios and showing it off to my friends and business associates. My dream is still alive, but please, get your marketing dept up and running. I believe that through proper market research followed by action that this product has all the right specs too succeed.

    Thanks!!!

  1185. @ max3d

    Apples US warranty as of today for the ipad

    http ://www.apple.com/support/ipad/service/faq/#warranty1

    How long is my iPad covered by Apple’s warranty?
    Apple’s Limited Warranty for iPad covers your iPad for one year. Warranty service for eligible repairs is available at no charge for twelve months from the date of original retail purchase (“date of purchase”).

    you will notice this also covers the battery

  1186. >I found it outrages that a corporation takes orders for a virtual product, and not even the specs of this virtual products are known!

    Then i ask myself, in which world you’re living in. This is totally normal, tze absolute usual way, pre-ordering works. Has been done a thousand times with “real big player” companies, too and will be done so in the future. Collegue of mine pre-ordered his BMW Z-4 more than a year before it’s been released. At that time not even the design of the car was final. If you want to be sure about what you’ll get for your money, wait till the official release and buy then. Pre-ordering is for early adaptors, and early-adaptor ist just another word for public betatester. That’s the way it is – with EVERY product of EVERY company. Ask the early Blu Ray adaptors who bought a standalone player four years ago…

  1188. Sorry for the double post but should have added a question about me paying for a product which I’ve never seen. I remember when the iPad launched how it was introduced via a media event. Journalists were then able to use demos and then wrote about them. Unfortunately, we’ve never seen Adam in action.

    Once again, I’m still ready and waiting to hit that ‘buy’ button…

  1189. I know they are not Apple, but just for reference here is Apple warranty in India

    You will notice it also sates no charge to customer for manufacturing defects, under normal wear and tear

    WARRANTY Apple’s warranty obligations for this hardware product
    are limited to the terms set forth herein. Apple, as defined in the table
    below, warrants this Apple-branded hardware product against defects
    in materials and workmanship under normal use for a period of ONE
    (1) YEAR from the date of retail purchase by the original end-user
    purchaser (“Warranty Period”). If a hardware defect arises and a valid
    claim is received within the Warranty Period, at its option and to the
    extent permitted by law, Apple will either (1) repair the hardware defect
    at no charge, using new parts or refurbished parts that are equivalent
    to new in performance and reliability, (2) exchange the product with
    a product that is new or refurbished that is equivalent to new in
    performance and reliability and is at least functionally equivalent to the
    original product, or (3) refund the purchase price of the product. Apple
    may request that you replace defective parts with user-installable new
    or refurbished parts that Apple provides in fulfillment of its warranty
    obligation. A replacement product or part, including a user-installable
    part that has been installed in accordance with instructions provided
    by Apple, assumes the remaining warranty of the original product or
    ninety (90) days from the date of replacement or repair, whichever
    provides longer coverage for you. When a product or part is exchanged,
    any replacement item becomes your property and the replaced item
    becomes Apple’s property. Parts provided by Apple in fulfillment of
    its warranty obligation must be used in products for which warranty
    service is claimed. When a refund is given, the product for which the
    refund is provided must be returned to Apple and becomes Apple’s
    property.

  1190. We have no issues with that so, smile away. Others have had the iPad and are smiling while we still wait on Adam! I’m still waiting!

  1191. For future reference, ‘family’ can be defined as: ‘an association of people who share common beliefs or activities’.

    Sorry if my previous post offended you.

  1192. As I understand, NI is completely skipping regional distribution and treating everyone on a global Level. As those Gould also want some of the margin, this allows the Price to Be lower. On the Otter Hand this Jeans individual Shipping and Handling of Fetzens on a global Level, which leads to extra Shopping Coats, customs and DOA fees. I don’t Know what’s Beter and probably will Never Know.
    Pls. The typos – it’s mainly due to the iPad’s correction algorithms.

  1193. @gecko

    for the first time I will disagree with you. You are discounting the fact that NI developed Eden based on Froyo. Because of the time frame and delay, gingerbread (which was to be released after adam) got released earlier. Now NI and Rohan being the “youth” they are, wanted to give us the latest and best. SO THEY ARE NOW WORKING ON GINGERBREAD INTEGRATION. (so I hope some of us understand). Many would have cried against a gingerbread update (which could have save them lots of time and energy).

    Many of our ardent followers were so much enchanted with the “mystery feature”. IT is a FACT that half the frenzy was due to that. I feel NI intention could be just to maintain the BUZZ. Unexpectantly it turn out frenzy-like. (I dont think it is NI’s fault). And, my friend, many of these “debacle” is due to these “youth”, irrational fans/addicts which bitches at the turn of the hat.

    Shall we try to list out startups like NI with similar “attractions” till now from the beginning of PC era? Discounting Apple? And study their “debacles”? just to compare whether NI is worse or better?

    I still stand with my diagnosis: overzealous expectation from NI, without a rationale of the practical . Last time I search they had staff of 30, then increased to ?80. And we expect “world class”service from this small bunch? Logic fails me. I empathize with what Rohan and NI is Banking on, the gamble they are taking. So I will be “scathing” when “my” adam is in my hand and IF it fails to adapt to me! and stay away from Eden if it is not rosy as it is being hyped. Till that time I will be okay even if I am labelled a “cheerleader”.

    *I take back the astute* 🙂

  1195. Or we will have a new Motorola (Android 3.0), while you still wait for the Adam delivery 😉

  1196. All this fuss with you guys for nothing. Let NI do their official press release like most good companies do and then decide from then. It’s useless talking about features and/or specs that Rohan did not mention because press release has not been made yet…for a pre-release product, NI have been more than fair to even share with us more than other companies would have!
    The only fault that Notion Ink have done is that they decided to open for pre-orders before CES!! That is what caused all the negative hype since you don’t yet know what you’re entirely getting for your money. The insufficient info on courier and lack of courier options is also a factor to this issue. Since the first ADAM will not arrive to anyone before 6 weeks time, i still don’t see the scope of pre-ordering anyway since ordering will be opened for public after CES i presume. I would prefer to be patient and knowing EXACTLY how ADAM will be than ordering in the dark just because i know i can get it before the general public…it’s not worth it in my opinion.
    Basically it’s the pre-ordering option that was done early is the cause to this contraversy…the rest is all good. People just have to learn to be patient.

  1198. Maybe you missed it. But a question that rises on multiple websites. Why are you not listed at CES where you said you will be? And will the topmodels be available again? When will mastercard be added? Cause we got a lot of sorry this and excuses there. But what counts in the end is what will you do about it. Excuses are nice but useless in the end people want results.
    And why not send some photos of adam to the androidpolice that would help a lot on all those scepticle people that are arrising.
    I still believe in you and your company. But I find it very important that you come with answers instead of clarifications why something went wrong.
    Kind regards,
    Myke

  1199. +1 I can’t wait til the PQ is ready again!
    Couldn’t get one b4 because of not having a VISA CC
    Just applied and received one yesterday. 😀

    Waiting Waiting Waiting! 😀

  1200. Kambiz,

    Didn’t know that. If you have a 2.2 android phone, you should be able to set up your phone as WiFi access point.
    In terms of hardware, it should not pose a problem.
    As far as I know, provider have no policy (yet) against the use of tablets over 3G (like some have re tethering your laptop).

  1201. Thanks Rohan for your introspection. You need to do that with your team. In my opinion, you would be better off in under promising and over delivering. You have lost a small battle, but this would prepare you for the big war.

    BTW, the hype you created prior to pre-order launch sky rocketed the expectations of the fans. So when Mr. Murphy visited you, you had nothing to fall back on. You literally crash landed.

    But let me assure you that many NI fans like me are still solidly behind you and your endeavor to get the most innovative and value for money tablet to market. Good luck!

  1203. I wish I could pre order, but I have had three different cards declined and now I get told that ccavenue ( payment site) “Sorry, Your order cannot be processed as the website is not authorised for Transactions through CCAvenue. ” I am starting to think that I should get the iPad!!!!!!!

  1204. I’m wondering if you’re using the pixel qi wide view panels that were presented at the Computex 2010. Could you please shed some light on this Rohan?

  1205. Two months back, I had ordered I-phone fake from China. I had to pay only Octroi (charged by local corporation in India).

    After all, it may be a good idea that the Adams are despatched individually to the customers so that at least somecustomers benefit as a few countries do not levy customs (or any similar) charge below a certain value of the product.

  1207. No I tried that.

    If you use a browser without javascript it might not get processed. We managed to skip the jquery in chromium with some modification.

    It’s also possible the check was not there when you ordered. The order pages have been modified constantly since the preorder started.

  1209. Rohan,

    I guess one of your next concerns is ordering the right amount of the sold out versions of the Adam.

    Why don’t you open a poll where visitors can indicate probability of ordering an Adam from the coming batch and which version they would be interested in?
    I believe followers of this blog would give you their actual intention.
    You can make the poll non-anonimous so you can weed out double postings. I for one would not have a problem with that.

    Obviously, actual orderings would depend on the reviews and the final product.
    At least this would give you valuable feedback re production volumes for the next batch.

  1210. Update: I just checked, the problem is still there.
    Try for yourself, as soon as you press the proceed button the error pops up.

  1212. @ Jai said, on December 12, 2010 at 11:31

    > would it be cheaper if i buy from some retail stores

    Hmm…interestingly, this is difficult to say as it will depend on what strategy NI would choose (more below).

    Atop the price at which NI will provide the device to the retailer, the retailer will add any profit margin towards the sale price of the device. Included in the final sale price is also any customs and mass shipment charges (distributed across the units shipped) and other local levies incurred in transporting the product from China to the target country of the retailer. There is no free lunch for the consumer. The consumer pays for everything, either knowingly or unknowingly.

    For the device to be sold cheaper at retail, any of the following strategies or scenarios much be considered:

    1. Brand recognition and new product launch: The manufacturer (NI) will provide the retailer the device at a great discount and some of it will be passed on to the consumer. In this case, the manufacturer (NI) will be prepared to lose money on every device sold but with intention of making it up in terms of wide spread brand recognition. They would hedge that any brand recognition gained will help in the sales of future products or future versions of the same product. Obviously, the first generation product lifecycle will be short lived as they don’t want to lose too much money. As soon as the perceived brand recognition is reached, a new product or a new version will be announced which will be sold at higher prices.

    2. Bad product or sales: The product is a dud in which case the retailer would like to get rid of existing inventory of the product to cut loses. It is very expensive for a retailer to keep a product in inventory that is not selling well. They would rather see that inventory space occupied by a popular product. So, the retailer would incur the loss in the sale of the dud by selling it cheaper, but make it up by freeing up inventory for a higher priced but popular product.

    3. New product or a new version of an existing product: The product adoption lifecycle is reaching the end of its bell curve and a new version or a newer product is available. Here too, the retailer would like to empty their inventory of the older product and stock up on the new version. In this case too, the devices will be sold cheaper by the retailer but they will make it up by freeing up inventory for a higher priced and newer version of the product.

    4. Severe competition: The manufacturer (NI) will provide the retailer the product at a discounted rate in order to either kill off a competitor product, or to compete (co-exist) with an existing product. This can go either way depending on who has greater funds to weather out the battle.

    5. If a product is really good and popular, then common business acumen will dictate that such products never be sold cheaper that needed (and by needed I mean price determination based on the competition).

    If things go well for NI at CES, my guess is NI will do 1), then 5), then 4) and then 3) (ADAM 2 or EVE). If things go bad, then 1), then 2), then 3).

    Okay…time to stop my rambling and get some sleep :-).

  1214. Hey!

    pre-order status is up on the website.

    I ordered for 6-8 weeks window. The delivery it is saying around 9th Jan, and it may change.
    but still great news!

  1215. “Before going live allow all kinds of money transactions. (this would have pushed us to 7 Jan as the Pre-Order day, but this mess wouldnt be there then.)”

    Does this mean the 7th of Jan we will get more options available for payment?

    When will the PixelQi variant be available again for (pre)order?

    This device has not been exposed to the regular consumer (like the iPad) but when it will you will sell millions of the adam, I hope you guys realize that!

    And most people in this blog are suckers for the PixelQi screen (including me), so please make sure whenever we are able to order again you don’t sell out in one hour. After CES and after ‘adam owners’ start giving away their views on NI adam (e.g. on YouTube) at least a hundred million of people are going to buy the adam then. Be ready for it!

    Cheers to Rohan and the NI team

  1216. I’m still shaking my head at the “global” cynicism that is unfairly placed on The NI leadership and the team. Cut these folks some slack, what has any of us done (I mean really) that compares to this? Look in the mirror naysayers and get a clue !!!

  1217. looks like you guys are very excited to get the Adam first and you dont realize the impact of the terms and conditions for service and DOA. this is the worst terms i have ever seen. i love adam but you will realize and start hating adam after your honeymoon with adam is over and adam runs into troble. when you realize that you have to shelve close to 20% of the product cost for each in-warranty service for no fault of yours, i bet you will be the first person to come back to this blog to scold Rohan and team. by encouraging NI to stick to their T&C, you are digging a big hole. even the apple products which are best known for the quality runs in to trouble. NI depends on so many vendors for everything. NI can not guarantee that pqi screens wont have any problems at all. they cant vouch for tegra. come out of the honeymoon and enter the world of reality. if you can not understand what ppl are trying to caution, atleast dont repeat the B.S all fanboys make. dont let your emotions block your brain

  1218. Rohan,

    It is good to hear you addressing the problems with humility, but i feel you have overlooked the most basic solution to your problems: You need to employ professionals in each of the key areas of your business. You studied for years to understand mechanical engineering and your natural interest in materials, technology and innovation have been the foundation for the Adam. There are others creating their own adams in the spheres of marketing, distribution, production forecasting and planning, launch roll out strategies, proof reading, etc. To expect to “learn” all of these things overnight is naive.

    Get some good people on board who are strong where you are weak, you should be spending all your time developing the next generation product or improving the current product, not learning how to launch, market, plan production, legal contracts, international law, etc, etc.

    It would be a CRYING SHAME for you to get so busy with these “mundane” but utterly necessary things, instead of developing the NEXT innovation!

    I hope you realise that hiring 3 or 4 good people extremely strong in these other areas, could very easily be the difference between success and failure of your company.

    I hope you do it. I love your heart to cut out the bureaucracy and get your product to the end user. Please work on your business strategy, we want to see notionink become the next google for hardware!

    steve

  1219. Hi Rohan and Notion Ink team,

    Thanks for the pre-order status link. I can now check the status and I am very happy to see an estimated shipment date.

    This is certainly an improvement and I am sure you are going to address all the major concerns soon.

    Best of luck!

  1221. Ah I see now more the intensions (because therefore was too mysterious).
    Thank you for letting us to get to pre-order earlier.

    How many times was the actual selling date postponed till such late “date”?
    I hope that the adam still will prevail after the Ipad2.

  1222. +1
    Bang on target Alan.

    This is a blog concerning a product that hasnt been released yet.

    Thats what PRE stands for in pre-order.

    Its a pre-order because the product isnt finished yet.

    When the product is finished there will be a RELEASE and, I am sure, before that complete specs, videos, fireworks, cakes, talking dogs and whatever you are expecting from a product release.

    I think you have to stupid not to get this.

  1223. citation needed,

    Under warranty I have never read of a restocking fee,
    After checking Apple’s warranty in the US and India both state no charge for manufacture defect if the Item is under warranty, outside the warranty period is a different story…. NI is charging even if it never arrives!

    Apple link posted with your comment above (US)

    India

    http ://manuals.info.apple.com/en_US/iPad_iOS4_Important_Product_Info.pdf

  1224. My appeal is to the investors, in which I am confident read this blog as much as the rest of us.
    Sirs, you are missing out on a great opportunity to sell what sounds like a useful product. As investors I believe you are not sitting around not waiting for a return. We understand that you invested in a start up company like NI, but ask yourself what would you do if you were us as buyers? I am sure you were sold on the prototype of Adam which showed very little of what the Adam is capable of in the area of performance. Now its the buyers turn. Have the Team make a free Youtube Video, or over night it to Engadget to make a review. I know I said Engadget but who better to eat their words for the mind blowing review you keep telling us that is the Adam experience. I too am waiting to purchase one ( the sold out one).
    To all of you who are so smart in this forum, people are going to feel a sense of being let down. They have followed the blog as ( dare I say it) religiously as you and I. If they post negative comments, who are you to care? This isn’t your blog, its NI’s blog through Word press. The clouds didn’t part and the sun come out because there is still yet mystery shrouding this whole thing. As I am and you are, creatures of habit we still come here several times a day because we have for so many months now. So I say, ,sit back enjoy your holidays in whatever particular corner of the world you are sitting in, and smile knowing that the future has changed and will change. Maybe I am playing the role of doubting thomas as much as some others, but they didn’t kick him out of the bible..lol

    Dave

  1226. also, if NI is very confident of the quality of ADAM why should they at the first point break the industry standards set by great companies like Apple (even though i hate their products for all the restrictions) and charge us. if they are confident that ADAM will be out of all the trouble, they shld put the service charge and DOA free for while in warranty.

  1227. Many people talking here, like they are the shareholders of Notion Ink! Some speak like they were spending hours or years following this blog, following Adam, (if not, they could have built space ships..) so they have the right to command over the company..(!!?!!)
    A pre-order call, without optimising what’s necessarry, without some real picture showcasing the product…for a start-up, these are good lessons to learnt from..

  1229. Yea…and in Australia your government disarmed the population and your toilet water swirls down the drain counter clockwise.

  1230. Well, under my point of view (i apologize beforehand if someone feels disapointed or hungry with me) right now there’s 2 kind of persons on this blog, the ones who had preordered an Adam and those who don’t.
    For the ones who had preordered (like me):We get our doubts but,finally,we decided to assume the risks,we have made the last step on this path the only way we thunk it was logical.
    For the ones who don’t:We been feeded by promises, a few pictures and a few great ideas,and now this had become a problem (i can understand you dont want to risk your money without see some facts but remember how happy you’d been the day you knew you can preorder the Adam,and that day the situation was the same as today)

  1231. I’m taking the liberty to re-publish Barry Kearns’s “5 Categories” post from the NI Blog (under ‘What we have learnt in the past 2 days?’) at NotionAddicts, because it is:

    * the best thought out, eloquent, constructive critique of the Great Pre-Order Disaster I’ve seen
    * the best post I’ve ever seen on the NI Blog, and the most approved by fellow commenters
    * likely to be otherwise lost among the sea of comments the NI Blog attracts (1,226 comments and counting)

    If only I had the business experience, attention to detail, and intelligent analytical skills, I’d have said pretty much the same thing – very well done Barry.

    Thread address: http://www.notionaddicts.com/forums/showthread.php/609-5-Categories-of-Failure-and-Correction-by-Barry-Kearns-%28part-1-of-2%29

  1232. and to add to that, if they can not service for free for just the very first year(warranty terms is just 1 year and not life time :-)), it shows how much NI is confident of the quality. they want to be extra careful but i am sure when the common man sees these terms, it will become such an issue and will impact.

  1233. @thatguy
    by you own words, you are interested in adam. PERIOD. Wait to see adam in retail store next to your home and buy it if you are interested. PERIOD. what else you are trying to do here . Don’t think because you have shitty brain which spits crappy words you can spread the sick words here . you all have a place called …. . go and wait in the line for the crapple. you have nothing to do here. DON’T PRETEND YOU ARE ADVISING/POLICING adam family and rohan. get the hell outta here ….ole

  1235. and just one last point on this. Google’s Nexus one became very popular with the geeks but it did not kick off well as it was not very customer friendly. if google can not succeed with their quality product with all their big reserves, you can imagine the fate of NI. that is the reason all who really care for NI and Adam are pleading with Rohan to revise the T&C for in-warranty service and DOA. if we dont take risk, we cant suceed. i dont want NI to fail just because it is not customer friendly. even though we agree that international warranty is helpful, for a common man, it is not. how many times do you migrate to another country in your life time? how many people will migrate within an year? this warranty is just for 1 year and not for your life time. so it wont make any logical sense to say it will help you if you migrate. that is childish. if NI cares about customers that much, they they shld tell, you need to pay for shippping if you migrate to another country and need in-warranty service. that will make everyone happy. this model of international service policy will be a sure failure!! mark my words!!

  1236. Rohan,

    Heading of the post has a grammatical mistake. Please hire a person to edit and proof your posts; at least now.

    Indians are good in grammar, but you are changing that with so many mistake in your blog and website,… bad,

  1237. I have got Estimated Shipping Date for Adam with a Pixel Qi screen, wifi and 3G as Jan-15 to Jan-22* ..that’s OK for me.. I will take that..Love you Notion Ink…:) just stick improve to

    1) Product quality
    2) Customer Service
    3) Provide detail’s to all the world about product on Dec 18 with an expert from field
    4) Ensure that 8+ GB is very much till atleast 16 gb or 32 gb. (8 GB will be very poor for this quality hardware) . or give us option to may more and increase internal memory

    All the best!!! 🙂

  1238. I love your attitude. I guess now it’s a total different ball game for you. You have the best product in hand and you and your team has done it now it’s over what’s remaining is CRM aspect. Customer relationship management. Please focus on your marketing strategies and customer service aspect along with sales strategies. Your company website needs a solid IT team support starting from web team to order management team to full fillment team. Make sure everything is very very tightly integrated for a smooth automated process. I have been a big fan of u and hope u take this advice in good terms. You sure are committed to question the current industry standards and thanks god it’s only going to help customers like us. Bein in US I learnt the long term contracts on smart phones and some of the tablets are not at all consumer friendly while laptops don’t have any contracts. Anyways I tried buying robot movie songs from their original Indian site recently and believe me it took them 4 days to resolve the issues around their payment gateway because I was using us bank visa credit card. I was literally on phone for hours with customer rep from chennai. It seems like what seems to be the bAsic need for a customer to be Able to place an order online and to be heard for any issues seems to be given less priority. Thanks for understanding I will be more than happy to spend some time with your IT team to discuss in detail

  1239. Sorry but being concerned about DOA is not ‘pessimistic’ when it comes to companies shipping from China and especially when the design company (in this case NI) isn’t located in China to continuously oversee production. From a business associates experience, a DOA rate of 1 in 1000 is considered normal. So a customer-friendly return/replacement policy on defective product (as opposed to ‘I don’t like it’-returns, for which the terms are hard but reasonable given the circumstances) is a must have. But from the terms that NI posted it doesn’t look to me like this would be a problem. Which lines do you take offense with?

  1240. I’m starting to get angry…
    Why did you delete my post??? =O
    I just said what people want to see!!!

    a demonstration of the device
    the problem with the screen size (type on google: notion ink adam bezel)
    what are the buttons just near the screen…

  1241. Notion Ink is still just a start-up company.
    I don’t think they are scam.

    Rohan , be the Rocket-start company.
    If you can overcome the obstacles, a great success will be yours.

    Then the downputters will be so bummed.

  1242. Once aspect to consider is also the pricing, go figure a similar capable device in the market and try to shell 500 USD for that – Good luck. You may end up with 700+ and have a feeling it did not meet all your needs. So with the assumed lower margins that NI is keeping to bring about a “change” with this device, it might be that they may not support all perceived expectations consumer electronic products bring along or else we will see ADAM 2 being introduced at 800+ to meet operational margins. So whats the difference between NI and ViewSonic. Dig it out! Its time to chill, decide and move on.

  1245. Just because you mention dell

    http ://www1.ap.dell.com/content/topics/topic.aspx/ap/policy/en/in/termsin?c=in&l=en&s=gen

    This policy does not mention your 15% restocking fee under their policy, nor is it mentioned in their returns policy.

    The only thing they ask you to pay is the shipping, this is the Indian warranty. Other countries do not require the customer to pay these charges and even the Indian warranty states local Law applies and this warranty does not over ride them.

  1247. I love how the ones who couldn’t get to pre order suddenly starts to spread their bitterness disguising it as “good advices”. Just love it 😀

  1248. i though i can just wind up on the topic, but looks like can share my personal good experience with Lenovo, to argue why this in-warranty service terms is very critical. i bough a lenovo t61 tablet 3 years back and it had 3 years warranty, which is expiring in a couple of days. 1 week back i had sudden issue with my smooth running laptop and when i ran hardware diagnostics, i found hdd tests failed. i called up their customer service (they say it is in Atlanta, GA) at 10 PM EST. the person listened to me and said i will receive the box next day. it arrived at my doorsteps the next day with pre-paid shipping. i just had to put my laptop in that box and ship it, and i got it serviced and shipped back in a week. all i had to do was call them when i had some time and everything else was smooth. i did not even have to pay a single cent. that that too my laptop is just 2 weeks to the warranty expiration. hope this will shut off all fanboys who say if you dont like the terms, buy ipad. we want adam but with good customer experience.

  1249. I love who those that couldn’t get to pre order spread their bitterness disguised as “advices” and “good intentions”. Just love it 😀

  1252. @Jay
    This is Rohan’s blog and that too a personal one,. He does share his thoughts not just on the product but a lot of things. And everyone likes his quirky language style and it is very much comprehensible by even native speakers.
    We need to be happy he is not writing in hindi and asking you to translate it. Language is just a tool to communicate and i guess no one has found it hard to understand his english.

    Yes, the website does need some polishing, that’s the window to the world.

  1253. Awesome! we need people like u to cheer this place up… not sure what that means in this context though… I wud like to think that u meant that one should be glad that Adam hit the hitches that it hit during the preorder process, so one may expect a more smooth mainstream retail once the Adam actually starts selling itself…

  1254. @bruce -you are a master of assumption.
    and reading your posts allways make me feel that u either work for NI or you are some tech astrologer who can really see whats happening with NI with a blink of a eye.

    the whole point here whatever you are assuming and writing (i take it as a fact and not assumption from your side if you work for NI) can be addressed by rohan himself since he represents NI and it becomes his duty specially because being open and to listen is something he started .

    it will be really wonderfull if rohan dosent tell us what he learnt from the debacle in words but by action and real demonstartion of the product whenever he feels is the right time .

    guys who are harsh are also longtime followers of the blog and really want adam and NI to be super hit in every sense. since its a blog let the followers of faith write what they feel and let the rational fans and follower express their views .

  1255. Are trying to order frm “.in” website. If you are outside India try it from “.com” website

  1256. Well, he cant really help his accent now, can he? I have seen the same videos and i thought his English was decent by all standards…

  1257. Some advice on customer service. I dont know how feasible this for yall in India but I do know from many frustrated experiences with Customer Service.; that it is VERY helpful if the person helping me speaks my language fluently.

  1258. hahahahahhahahaha PS
    If I wasn’t awake how would I type this?

    this was super hahahahahhahahaha

  1260. p.s. Chocolate for Sowmya would be really appropriately. She wasted a whole refrigerator’s whole because of the pre-order problems.

  1262. @VB Actually, going by what’s happened pre and during the launch, even a few smart MBA interns (and they need not be from a great college) would have gone a long way to smoothing over the process. That is the least they could have done!!
    Agreed about the entrepreneurship experience point and getting professional help.

  1263. @gecko
    nice to see u around
    hmmm Yup i just loaded my refrigerator with more chocolates.. 😉

    btw yes in India we do store the chocolates in refrigerator, if u keep it outside for more than 5 min i will have to drink it !

  1265. Hi !

    I just saw in the bottom left hand corner of this blog the Rohan’s smiley ( 🙂 )
    Was it always here ??

    Trying to stay cool and wait for more news !

  1266. Since I only have Mastercard at the moment, I couldn’t pre-order anyway.
    If there is an idea when the QI/3G version will be available again, I’ll probably pre-order/order anyway.

    cheers

    Filip

  1267. So, what you are saying is that either (1) you don’t know and you don’t think that Rohan should be wasting his time on questions like mine or (2) I should remember my place and that Notion Ink is doing me a favor by allowing me to purchase their device 6-8 weeks in advance via pre-order.

    If you intended to express the first one, please note that I acknowledge he is busy but my suggestion of an FAQ page regarding the pre-order and/or the device would be really helpful to all parties involved. My question is not unreasonable and should be easily addressed by anyone on staff with intimate knowledge of the subject (many more than Rohan, I suspect).

    If you intended the second one, I patently disagree. We are making a fair exchange of goods for service and product and it is more than reasonable for me to understand the entire terms of the agreement before entering into it. Their hard work and diligence on this product will be rewarded with worldwide sales and success, should they treat their family like family. The more I understand about the product, the more I can share with others. In essence, I’m not only asking for my own needs but for my needs as an advocate of this device. If anything, I’m doing Notion Ink a favor by being devoted enougt o hold out AND trying to get them extra sales in the process. I WANT THEM TO SUCCEED but they have to help me, help them.

    Your Tesla car is irrelevant and this is not pre-booking but, as suggested by the home page at Notion Ink, a “pre-order” -ing. The difference being that pre-ordering is a complete exchange including offer, acceptance, consideration and a meeting of the minds which is complete at the time of the transaction (pre-booking is the exchange of partial consideration for the ability to accept at a later date). My question matches my reasonable expectations such as I will be waiting at least 6-8 weeks on the product and that I will be paying right now for a product later (in an effort to assure that I will be one of the people who gets one). The mutual benefit here should be enough reason for someone involved to simply answer the question and offer a reasonable explanation.

  1268. Everybody needs to calm down. What Notion Ink did was aimed as a publicity stunt. There has been quite some buzz through the online world about the Adam’s potential. Many were keeping an eye on Notion Ink.

    By having the PixelQi’s sell out so quickly and such mayhem over one day of pre-order sales, Notion Ink just gave themselves a a guaranteed successful release in January. Now, when the Adam is officially released and available for order, people are going to rush out to get one faster than before. With so many people upset over not getting a Pixel Qi model, potential buyers begin to think that the Adam is truly a worthy purchase and that is why so many are upset at not getting the pre-orders first.

    Notion Ink is not stupid. They opened their preorders to their Blog community and shortly after to the general public. Then some versions sold out. It’s a tool. It gets the customer to want the device and want the device badly. If everybody was happy then the buzzing would end. With people upset, stressed, and really wanting an Adam, Notion Ink wins. Besides what other tablet has drama like this? None, except an iPad and in a different way.

    Don’t be fooled. There will be plenty of more Pixel Qi Adams available whenever the device is truly released. This was nothing but a marketing ploy that almost backfired. Do you really think Notion Ink would have a tablet be sold out of a couple variants that had its release pushed back and back and hyped in blog circles for almost a year? And just in pre-oders mostly from their blog faithful.

    As much as the blog community pu

  1270. I noticed a “Check your pre-order status” link on the landing page of NI website, anybody tried?

  1271. For those who pre-ordered, the main page on NI has a link to check the pre-order status. Here is the link: http ://notionink.in/preorderlogin.php

  1272. I noticed a “Check your pre-order status” link on the landing page of NI website, anybody tried?

  1273. I made this comment a few pages ago… look for my post. This shouldn’t be for consumer support. This blog should go back to what it was originally. Explaining design choices, strategy getting feedback on that type of stuff etc.

  1274. 1. I would like to know that too… But I read recently that Motorola has a backside trackpad on their “Charm” smartphone… wouldnt including a backside trackpad on the Adam invite a number of lawsuits from Motorola? Wud love to be wrong here…

    2. I think someone mentioned in the previous post comments that the ones who successfully preordered got a confirmation from NI that said that the Adam ships with 8GB of installed memory… Kinda hard to see how that works out to memory expandable upto 128 GB… Any ideas anyone? Care to shed some light, Rohan?

    3. I am also assuming that they are partnering with Nvidia on the booth@CES… If not, I think they still have time to register for a booth…

    4.Well he did show us some photos of the finished Adams for the poll on the colour options, with a promise of more and better pictures… but it sure wouldnt hurt to have a 360 degree view of the Adam….

    5. After CES, methinks… The reviewers ought to get it by then…

    6. I think that option will be made available in the future, but for now, sorry buddy…

    7. Would like to know that… NI should reconsider its policy on DoA products…

    8. +1… Support forum required… As I suggested previously, please hire a student intern and get him/her to setup a forum. The same forum may later be used as the official support forums… It has become near impossible to follow anyone in this tidal wave of comments…

    9. I think that is the question that deserves the priority… Need the contacts of sales and support, with full description of working hours and the like…

    10. I wonder if now is a good time to release this number from a marketing point of view…

  1275. @himanshu
    >I am only worried about the endorsement that she is going to get now(she is currently charging 1crore INR/$.2m for every endorsement).

    are u worried abt her or the endorsement ? hmm if it is the later, even me too, she is not great in ads, her endorsement is gonna suffer 😉

    >I don’t want her to be an another Sania

    Well for that she has do a small rearrangement in her name and i dont think so she will take great pains in introducing a gazette notification etc etc, and i don’t think so she is going out with any Pakistani cricketer at the moment ..

    > Thankfully she has wonderful parents to keep her feet grounded

    I guess she has to thank her stars more than you do. and btw if she doesn’t keep her feet grounded she cant move swiftly on the courts 😉

  1278. like my earlier comment to @raviraj, you still seem to not possess the capacity to look beyond the obvious. You may/may not have some experience, but your insight is felt wanting. Start afresh, built up the history from the beginning (have you read Rohan’s 1st post The newton), imagine yourself in Rohan’s place. and then REPLY to me.

    I am not a NI staff (I can be a consultant for medical application). BUT I am a consultant surgeon. And I was a programmer, with advanced knowledge of technology. I dont know how old are you, but sometimes I feel IF you had gone through DOTCOM phase, and knew about 80’s and early 90’s tech companies, you wont sound so dense.

  1281. Great PK you have made your point about DOA and the T&C. Point taken and understood. Do not harp on it again and again. That point has been made several times by several commenters. My point is that is not the only problem here. There are multitude of problems here. If the issue of DOA is sorted will it make everything hunky dory. BTW please tell everyone of us what PK stands for. If you do not want to reveal your identity I don’t see a point in thus discussion at all. I am not defending NI here. But be reasonable this is a start up. Mistakes will be made. Only if they are repeated do we have the right to condemn. Don’t tell me you never made a single mistake in your life. Give the guys at NI a break from the constant ranting.

  1282. Rohan, I have a some important points about customer services:

    1) People here in US and I am sure everywhere else are really sensitive about the quality customer support. If it’s not up to par, they will passionately and publicly (in forums and reviews) complain about it. If you check out reviews at Amazon.com, usually the most critical ones are a result of poor customer service. And bad reputation in terms of customer support can be the single biggest reason that will push potential buyers away.

    2) I understand that being a startup, it will be financially difficult to cater lavish terms and conditions and I am sure you are already taking a hit in the hardware costs itself. But you must not underestimate the importance of quality customer support, even if it means taking another financial hit. It should be one of the BEST FEATURES of Adam. People should highlight it under pros, not cons. And yes, you will have to go above and beyond the “industry standards” in this regard in order to be successful, specially because you are startup and potential buyers would be understandably hesitant for the same reason.

    3) I think you must try to convince your board to invest heavily in customer services even if it doesn’t make financial sense in short term. Believe me, it will go a long way in establishing a good name for Nontion Ink. Apple is a prime example.

  1283. @thatguy – May be a case of sour grapes that you couldn’t order one 😦 of course i know it is free blog . Dont’ use handles if you want to comment, use your name. If you are potential customer then wait it be released in retail stores and review all specs and buy it . Some times that’s the bane of internet that everybody can criticize and use statements ” a bunch of sycophants like you” .

  1284. @jay find your self a decent place to think right. don’t pretend that you have been writing successful business plan for every company in this word. i am sad to see so many parasites drooling here

  1285. @Sowmya

    Sorry to be nit-picky but that’s 3 times you’ve said it now in your posts:
    Reverse order when you actually mean Reserve order 🙂

  1286. i knew it.. i dint proof read it and kinda made a blunt error while typing !

    anyways

    *
    ‘reverse’ meant to be ‘reserve order’ !

    and thank u for counting it 😉

  1288. I guess the FCC approval date should have held them from making it for Thanks giving. Why make it available for preorder now and not after CES? One plausible answer is that CES will be the launchpad for many new tablets. There are rumors of Toshiba releasing three and many more. It will also get close to iPad2 launch. Thus fewer people may be willing to put the eggs in NI’s basket.

  1289. Just a few suggestions for NI

    1. CONVENIENCE
    To sell any product, it must be accessible to the customer. Not just the device but also information regarding the device. At present all the information is cryptic and difficult to understand. I suggest you keep all the information documented at one place i.e. official website. Some one had suggested FAQ earlier, I second that as a brilliant idea. It should also be convenient for customer to buy / cancel adam.

    2. SIMPLICITY
    Few people understand details about Pixel Qi, flash memory, sensors and how it will affect the device. Not everyone is a geek. Keep the required information abstracted and present in a simple form so that it will keep the everyone interested. Avoid technical stuff (in website) and use simple words to effectively communicate with everyone.

    3. MYSTERY
    Very important that you keep this alive to sustain interest in NI. People always are on a lookout for a better device or better OS. In the present scenario too this would have worked well had NI not been plagued by technical issues.

    4. WOW FACTOR
    This is the reason why ipad is so popular. It is an excellent product and the user interaction with ipad is very satisfying. The only drawback being it is closed to open software and is dependent on apple for everything.

    5. STICK TO YOUR PROMISE
    If you don’t you lose trust. As simple as that.

    adam has benefited so much from the open source community. I hope it contributes back to them and does not become a closed community like others.

  1290. var pattern6=/([a-zA-Z0-9]{2,8}$)+/
    if (!pattern6.test(document.new.shippostcode.value)

    As u can see the validation of the postal code… Can be Character or Number… But the length should be between 2 – 8..

    What u entering?

  1291. @Rohan, I see that you have a check preorder status on your main website. That is a step in the right direction. I do believe that it is broken or not fully implemented. I entered my order number and email I used to purchase and nothing happens. Please have your team fix. Again I can’t wait to get NI Adam. You are a visionary.

    Respectfully

    David

  1292. My 2 cents(since you didnt want my 600$(sarcasm on))

    When you apoligize, say the words dont just promise to do better (you do that in outro not in intro (and yes you are just getting startet with making up for mistakes).
    Secondly in regards to warranty,support,returns etc. dont just compare yourself to the worst apple in the basket, be the best you can be not just better than others. in my country your terms are downright illegal.

    And my biggest peeve…(and here it gets personal for me) I recieved a e-mail from you guys which i will include a snippet from now.
    (quote start)
    Since you showed interest in Adam, we would like to give you the access to our Pre-Booking Services. We have received a lot of orders already and will be out of stock even before mid-January, but we have reserved few products to the Waiting List candidates who can book their Adam on the first come first serve basis full 2 weeks before Pre-Booking starts for general public.
    (quote end)

    This was a personal promise from you to me. You broke that promise. Dont promise what you have no intention of keeping.

  1294. @Rama, why do you have problem with my name. i feel my initials are more than enuf. i dont need to put my big name on this blogpost to feel genuine to you. NI knows what my email id is. i give genuine email id to who it matters. no one denies that it is a startup. you tell Rohan is not repeating the mistakes? go and read the blogs comments. i am not talking about the mistakes he already made by not publishing the clear specs (forget abt hands on). i am talking about the big mistake of having a bad service policy. dont go subjective. go objective. tell me if my statement on the service policy is wrong. dont get emotional. be practical

  1295. Maybe software integration,UI etc are not ready. Thats why he needs time. Hope he kept some buffer when he committed 18th. From what we have seen so far, do not expect a polished video…maybe we can expect decent wedding video quality 🙂

  1296. If my counting is correct the 18th is a saturday, which is the day on which Rohan posts his weekly ‘Week-end Special’. Almost all information about hardware/software is posted in these posts as are all videos and most pictures. Would it not make sense for Rohan to post a new video in the same way he has with everything else?

  1297. It was about the real pricing, which seemed to have been obfuscated through the exchange rate, and when they came clean and told me a lot about how they were going about many of the things, I decided to support them after all.

    I have my doubts too, but I am willing to take a bet to help a startup succeed, and their honesty and integrity is an assumption. I am ready to be disappointed to an extent, but that exchange rate thing was actually pushing things to an unacceptable level, and their evasive reply sent me off the brink.

    It was good that they are now going to absorb Indian local taxes, which helps my perception of risk to be within a manageable level.

    So it was not that the IITians were scoundrels at first, but it did seem they got either greedy or careless or both. However, what our friend here says is that they might be a scam, which is something I never agreed with, or I would not have wasted precious hours on the blog.

  1298. In australia we have no import taxes on this product, or any product under $1000
    so free importing and no taxes for aussies 😀 😀

  1299. I suspect the issue is screen availability. If I was releasing a new product I probably would not want to take more orders than I actually have screens to fulfill. It may have been underestimating demand but more likely NI has bought what was available and although they have placed an order for more they probably do not have a new delivery date.

    Bottom line is we can speculate all day and we will never know unless we see a smiley someplace.

  1300. Hello Guys.

    I love and respect the honesty and transparency of our man in charge Mr. Rohan Shravan.
    Thank you and I only wish to congratulate you for doing a great job. The road may be uneasy and rough but with hard work and perseverance we shall all help you to succeed.

    May the good spirits guide and protect you

    TT

  1301. good to hear that…India should have more world class athletes where real athleticism is concerned. Not this standing around all day and picking up the stray ball that comes your way from time to time and then doing the bookies’ bidding.

  1303. sa and his/her supporters seem to be sockpuppets for the same person, or at least astroturfers with the same motivation. Notion Ink should not give in and release information that the entrenched competition could misuse.

  1304. No question that 50 INR is egregious. Notion Ink’s financial team will have to negotiate them down or find another way. Over time, it’s probably better for them to abandon the fixed USD price and offer comparable fixed prices in 3 of 4 currencies. Even if they offer fixed price in India, I am sure their international customers will not grudge this favor they are doing their home market. I look forward to that day when the Adam is smuggled out of India, disguised to look like a garden-variety iPad.

  1305. Buhuhu cry me a river. Sure, some things went wrong but overall NI did pretty good. Rohan knows this and he is just playing around with us. Lets not forget that all publicity is good publicity. This little fiasco has been written about on every single technology blog out there. Its just like when a little known celebrity leaks a sex tape. It gets a lot of people talking and a lot of attention. The internets are now eager to find out how this is going to play out. Is it really a scam? If not is it really going to be revolutionary? Did they guess the missing feature correctly? etc….

    Even though everything was “such a disaster” NI managed to sell out on 1/2 of the models they are offering. That is amazing considering that nobody has seen the thing. A lot of blind faith from many fans following this blog. What do you guys think the purpose of this blog is? Rohan seems like a nice guy but his priority as the CEO of a for profit company is to make money. He is very good at creating hype by slowly releasing just enough information to keep us hooked, although he is now realizing that he is going too far. (Btw. what happened to the colors and logo we voted for and he promised to use?)

    Anyways, with the PixelQi models (the ones most of us really want) sold out there is nothing to worry about until CES. They have time to iron out the ordering process and a nice amount of cash. I am sure this is not a scam since Pixel Qi has acknowledged that they are working together with NI, but that does not mean that the Adam is going to be a better tablet than my toaster. CES is going to be make or break but until then they have already sold out the first batch and created lots of buzz. As a long time fan and follower of this startup I just refuse to drink the kool aid.

  1306. Please click the link “older comments” at the bottom of the page and you will see your post there. No one is deleting posts.

  1307. I like to believe that Rohan and his team are really working hard these days to fix everything and I keep thinking that in the end they will deliver the best. The fact that they put a “check pre-order status” link proves my point and supports my belief (however it doesn’t work for me – keeps showing login page over and over again).

    Although I don’t know whether this task is the most important at the moment, I would like to thank again Rohan and his team for doing the right things under such a pressure and still have time to give such a high level communication.
    To pessimistic guys – do you really imagine Steve Jobs running =personally= a blog where he would be sharing production and design details, run polls, read comments and give feedback on them? Highly doubt it.

    To authors of all the negative comments – you, lazy moaning in-front-of-PC/TV-sitters, don’t even realize how difficult it is to be a CEO, especially of a start-up. Rohan is doing great job, especially now, under pressure of time, investors and now customers. But still, he finds time to personally read and write this blog. Show, you’d better shut up and go buy iPad.

    I really hope that the next step (after fixing preorder status ;)) would be a hands-on or at least a teaser (but with real physical Adam) video. The Youtube channel http://www.youtube.com/user/RohanShravan now has over 400 subscriptions and 26k views, it’s incredible, having that it doesn’t have any video yet. So there’s high demand and expectation of smth to appear there. I’ll be patiently waiting…

  1309. My gut feeling told me that this is going to be an amazing product. I have been following the blog for the past 6 months or so. There was no reason in my eyes to get the LCD screen and I leaned toward the Pixel Qi (This was the main selling point). I found out I was one of the folks who was able to “pre-buy”. I spent the first 5-6 hour timeframe (family time) looking at a process that did not work. It kept telling me it was not the correct time even though it was.

    About 8 hours into the timeframe I was able to place my order for the 3G/Wifi Pixel Qi. Very excited! And then, I read the damn blog. 80% of the people posting this rediculous stuff are lunatics. I AM an Early Adopter. I always take some amount of risk in transactions like this. I accept that. But I wasn’t worried or getting freaked out until you idiots (sorry to the normal folks for generalizing) got me worked up. So, I quit reading anything except Rohan’s posts. The comments can kiss my fat a$$.

    Worst case scenerio, I call AMex and tell them I was sold something that was not delivered as promised and I have them refund me. They WILL do this. They have done it for me in the past. And enough complaints will have Amex rethinking accepting payments from Notion Inka nd then their boat is sunk.

    But, that wont happen…except for all you ignorant naysayers and sabateurs.

    I cannot trust anything I haven’t touched or tested but I can have faith that something I read about sparked interest in me and if anything….worst case scenerio…I lose out. Then so be it! My fault for not waiting. But I accepted this risk coming in. Have you????

    Peace.

    Jeff

  1310. A post on Android Police’s latest salvo:

    In all likelihood, the major tech blogs are miffed that NI isn’t kowtowing to their wishes and demands.

    Who wouldn’t love to see aspirants of fame run around them begging for a favourable glance?

    Had the vision behind the Adam and the efforts of its designers not been so good, these very same people would have dismissed them as just another third-world startup with Indian customers. Have you seen any major reviews of the Olivepad?

    In reality, the Adam has raised expectations around the world, and is showing how the major tech companies continue to take their customers for a ride by engineering creeping obsolescence for features that are possible to be made available now, and together.

    The emperor’s USB ports. Heh.

    After all, this is journatalia.

  1311. for emotional support (now that NI has a preorder link that works great) gmail users can subscribe to groups.googlecom/group/adampreorders

  1314. The LCD option – is it by any chance LED-backlit LCD? what’s the battery life comparing to PQ(how many hours less with same type of usage)? Will any main Adam function as a tablet be missing without PQ screen?

    (btw I just notice there is another “lee” here; Mine is “Lee”, small world)

  1316. and before you ask me what my interest in NI’s adam? Its the potential of application in my profession. (Ipad had limitations with what I had in mind). These may be beyond you, but there is EMR, PACS, HIS etc which can be an innovation, if made easier with adam-like devices. If you dont know the potential, read up about medical application of Ipad. So yes I am an astrologer with a rational assumption based on solid, and high probable inferences, evidences.

    You know why I bother to reply to you? Your kind of “exhuberance” is what I fear will Kill NI, losing me a device of potential. I am sorry I may sound very harsh, but its so frustrating to see all these expert comments on how to run NI, when IT IS A FACT THAT NI is the one to conceptualise Adam inspite of all these BIG BOYS, and we are running them down with minor issues. I will hold anyone else in awe if he/she can bring out an original concept which is as innovative as NI. (so you can say I also like meego and the posible future iterations, jolicloud for netbook, chrome OS, and proposed elementary OS of danrabbit (linux))

    *just an addendum: all the polished management could not save apple from the brink of bankruptcy. It was the return of the original “innovator” Steve Jobs, who turn around the fortune of wheels for Apple. So dont teach management issues, which will come with time and experience. Let NI concentrate on core issues*

  1318. I totally agree. All I read was excited buzz for a year. Then the ordering snaffus caused everyone to turn on a dime and slam NI. They are a start-up. You can’t expect Amazon or Apple policies and pricing from the start. I myself gambled and preordered. I may be one of the 1st to get something great, or one of the 1st to be frustrated by harsh policies. I gambled and will accept the consequences. Anyone who wants big business guarantees should stop complaining and buy an IPAD or wait a year for NI to sort things out.

  1322. Warning: This post is not at all related to NI and adam 🙂

    I was worried about her as she is only 20and so much of endorsement can make anyone flying on cloud number 1(forgetting that it is because of on-court performance and not off-court performance which will sustain them as a celebrity).She is one of the biggest hope for 2012 London Olympics for India so she needs to have minimum distraction .

    Even About the endorsement,I don’t know about you but I follow a website BadmintonCentral . com . (one of the most enthusiastic forum related to Badminton). There guys (and mind you from all over badminton playing countries, specially Indonesia) are mad about her so and so that any video about her is instantly uploaded on the forum:). Even post CWG some of my batch mates are going crazy over her smile. So may be endorsement can be in profit too. 🙂

    I concur with other two statements 🙂

  1325. There’s been alot of talk questioning why Rohan has set the date for the Hands-on video on the 18th, and not sooner. Here are a collection of reasons (Disclaimer – I do not take credits for any, just puttign them together for convenience sake)

    1. He may want to showcase a model taken from production line, all packaged up, something they may not have ready yet (they probably just have pre-produced models and not factory models)
    2. Maybe the Eden OS isn’t complete, he might even be porting it to 2.3 at the moment and hence the delay. This isn’t too probable though.
    3. To not give an overly optimistic release date. He’s seen the frenzy created when an announcement is even minutes late…
    4. They may have limited resources especially time, and a hands-on video is likely to be made by him (he seems the hands-on CEO type). He is a busy man, and also doesn’t want to rush something like a demo video, which is going to be the deciding factor for me and other people alike. If I’m impressed by the hands-on video, chances are I’ll buy it and vice-versa. Very important from a makreting point of view
    5. I also think he has something planned other then just a demo, since he seems the type to surprise us, and secondly, because he was planning to release the video sometime in Jan, a good 3 weeks away. There is obviously some reason for the delay

  1326. The blog can be ungrammatical so long as it does not confuse. For example, it is pretty clear from Rohan’s statement that NI would be more transparent about the specs very soon (even before 18th) but for non-Indians who read that sentence, the intent wasn’t as clear because of the unusual sentence construction.

    —-
    Notion Ink is right now too mysterious and needs to share everything about the product: Agreed, and accepted. Till CES we will spend our energy in the same.
    —-

    The last part can be construed in multiple ways. Needlessly.

    The web site is next. Syntax and semantics is more important there. But much more important is the language used in the user interface. Make sure there is no room for complaints so that people can say “The UI is buggy but the language rocks!”

  1327. Rohan. You said

    “Ups and downs are a part of any journey, but we will try to smoothen the process for anyone who is linked to us. My next goal is to make Notion Ink best in its customer relations and whole of my energy will go into making this happen. I would love to hear your comments and suggestions on this topic.”

    I suggest that one of the first step towards accomplishing the above, would be to make amends for the family members that were sent the pre-order email, but could not order or ended up ordering the 2nd choice. They have been your ardent supporters and they deserve better. Remember your own words of “family first” when you consider this advise.

    For those that could not order, give them the opportunity to pre-order again and for those that got the 2nd choice, allow them to change it to the correct version by paying the difference without any penalties.

    I did not get the family pre-order email and ordered the 2nd choice as the PQ model was sold out and I can live with it. As I mentioned in my previous post, one of the reasons why I even got the 2nd choice was to support Notion Ink and ensure its success in this endeavor.

  1329. When can I order this NI?
    The day we were able to pre-order I had tot work the whole day.
    The moment I wanted to order they where allready sold out :S
    So when is the next shift?
    At ths moment I’m very sad I’ve to wait so long.

  1330. @ nishit and himanshu.. 🙂
    sorry for doubting your star !
    i have only seen her on few ads on TV…
    and i don’t go mad on any video of hers being uploaded ;).. anyways since she is hugely popular among a section; which i am hearing from you now…. cool for her, you guys alone will make her ads popular… 😉

    I like her play though.. she is pretty swift 🙂

  1331. I think the 6 to 8 weeks estimate is being on the conservative side, in case of screwups. It seems they will have 7 batches for shipping out the pre-orders in intervals of 3 days, starting from Jan 6 if everything goes according to plan (Jan 6/9/12/15/18/21/24) The last planned date is about 6 weeks from the pre-order. Add to that a fudge factor of 2 weeks (which is not really that much). So most of the pre-orders, if things go as planned, should have their adams by end of January.

  1333. Call me a troll if you will, but reading through the replies in response to this current post it looks like there are two camps of people- those who are still interested in the Adam and those who (blindly laid out a bunch of money) are in complete denial that there are some obvious problems that have yet to be addressed- these are the ones calling “troll” at anyone asking questions about Adam.

    Rohan’s not answering any questions. I have seen quite a few very poignant questions raised over the past few days with little to no acknowledgement- certainly no direct answers… what of the trackpad… 8+ GB… Pixel Qi restocking…? These are questions that are easily answered… yes/no/maybe/i don’t know… but they are seemingly being ignored for the same mysterious speech. Lots of you have claimed to know the answers, but you are all in the dark with the rest of the world just hoping that you are right and that NI will do right by you.

  1334. Hey Notion Ink.

    I tried to buy Adam without pixel QI.

    But your Payment-Process said, that order was declined and not accepted my Visa.
    Don´t you like German Customers?

    My Bank said, transaction to india is no problem.

    Please help!

    Or make Paypal possible.

  1335. Rohan,
    Just wanted to say- I trust you (as openness breeds trust I guess). I am confident that with right actions by NI these initial kinks will be ironed out.
    -D

  1337. @sam

    I concur but you left out a very important one:

    Rohan, you do all @sam said when you are ready, and the time if ripe for official launch!! 🙂

  1339. Wow, so are we to assume you don’t see India as being part of the real world. You need to harness that ego.

  1340. the LCD models are still available at notionink.com.

    For indoor usage, wouldn’t LCD be actually better than Pixel Qi? Definitely the value for money seems superior for LCD in the normal use cases (for PCs and laptops) when not outside or traveling.

  1342. Strange, now preorder login works for me, but it doesn’t show the delivery estimate – only order details….

  1344. Just wanted to share my point of view:

    I have been following Notion Ink for over a year now. I remember Rohan’s first posts (3 months apart from each other) that at the time labeled him as a visionary. It was very much like ‘ either this guy got it all right or he is out of it !’.
    Fast forward a year, and you have thousands of people following this blog – with demand for the product increasing.
    Now, I waited patiently and saved up my money, my birthday is coming up, so I ordered Adam (ordered with AmEx, received 3 e-mail confirmations, 2 of them right after purchase- pre-order couldn’t have gone smoother).
    I think of myself as an early adapter of this product: I wanted it badly, I saw videos of it (although a bit old), company was at CES 2010, I saw plenty of pictures of the product and the software, and the marketing approach is 100% transparent to me.
    Having said that, I understand I am taking a risk because the product is not on the market already and it comes from outside the USA.
    At the same time, my philosophy is: when CES 2011 comes, and people are drooling over Adam and looking for Engadget and friends to post videos and hands on, this puppet will be in my hands.
    So I took a risk (by the way, AMEX has a track record of full refunds for DOA products) and I am happy I did- that goes with early adapters for any kind of product (for example, first adopters of Apple TV 1st generation have a brick in their living room, but due to Apple’s excellent marketing you don’t hear them complaining).
    For you guys who don’t understand or don’t want to take such risk, which is perfectly normal, I don’t think you have a right to continue bashing NI.
    They made a mistake, and apologized.
    Why don’t you just wait for reviews, hands on, etc. and if you like purchase the product? After all, you didn’t lose 1 cent, you were not part of a fraud, and if you think you lost valuable time within 1 month you will decide if this will be a good purchase or not.
    For the rest of us, who forked so much money in advance and can’t wait for the day, I think it would be only fair if we go back and blog about ADAM’s features… I think both we (the fans), and Notion Ink, deserve it.

  1345. Strange, now preorder login works for me, but it doesn’t show the delivery estimate – only order details….

  1346. I like to believe that Rohan and his team are really working hard these days to fix everything and I keep thinking that in the end they will deliver the best. The fact that they put a “check pre-order status” link proves my point and supports my belief (however it doesn’t work for me – keeps showing login page over and over again).

    Although I don’t know whether this task is the most important at the moment, I would like to thank again Rohan and his team for doing the right things under such a pressure and still have time to give such a high level communication.
    To pessimistic guys – do you really imagine Steve Jobs running =personally= a blog where he would be sharing production and design details, run polls, read comments and give feedback on them? Highly doubt it.

    To authors of all the negative comments – you, lazy moaning in-front-of-PC/TV-sitters, don’t even realize how difficult it is to be a CEO, especially of a start-up. Rohan is doing great job, especially now, under pressure of time, investors and now customers. But still, he finds time to personally read and write this blog. Show, you’d better shut up and go buy iPad.

    I really hope that the next step (after fixing preorder status ) would be a hands-on or at least a teaser (but with real physical Adam) video. The Youtube channel http://www.youtube.com/user/RohanShravan now has over 400 subscriptions and 26k views, it’s incredible, having that it doesn’t have any video yet. So there’s high demand and expectation of smth to appear there. I’ll be patiently waiting…

  1347. +1 for Point 7.

    No matter how good the non-native English speakers claim their “English” to be, it can not be at par with the expectations of the global community. It’s the same way how an Indian will speak better Hindi than others.

    And please do hire a PR / Advertising firm. In this world no matter how good the product is, it all boils down to marketing it great (not just right). For God sakes, even Nokia’s still manages to sell their Symbian phones (top-end) when all other companies are enjoying the success that came with moving to Android….

  1348. Pre-Order Status:

    The phone # listed in the Pre-Order status does not match the phone # that was entered when ordering.

    The CCAvenue order confirmation email has the correct phone #.
    The NotionInk order confirmation email has the wrong (same as the Pre-Order Status) phone 3.

    The Pre-Order Status should be querying the information from the CCAvenue Order as that is the updated information.

    Someone needs to look into this and correct it.

  1349. @capricorn: DHL is not the preferred shipper within North America, but I have found them much better getting things in and out of Asia and the Middle East. I think the choice to use DHL is good given the origin of the shipments and the fact that it is for world wide distribution. The only issue with the $50 flat rate is that some people may pay a little more but it still reasonable if you look at sales that also charge an extremely high handling charge. The slightly high price is what you pay to be the first to receive the Adam and I strongly suspect that the $600 price tag is still below what it would cost if Amazon or another retailer was to handle the transaction and give you free shipping.

    As has been echoed many times on the post, the only issue that made me hesitate was the DOA policy and I decided to take the risk since I have not seen another product that comes close to meeting my desires.

    At the risk of running long will sum up my recommendations:
    1. Fix the DOA policy
    2. Hire a global marketing firm to assist you through the launch and to regain any lost confidence (just don;t let them pressure you into being less open about the product which is what they will try to do)
    3. Lastly, make sure you get enough sleep. Let your team work for you. Most people who have managed large projects that have had issues (and most do) will give you the same advice. Before I learned that secret it almost sent me to the hospital.

  1350. I guess not everybody is accounted for. If you are not sure (remember that he wanted to launch the Adam by Christmas) you wait. Many companies wait for many different reasons. I’m sure that he is going to apply on time to be there.
    By the Oliver, were you able to order the Adam? I’ve had a lot problems with that.

  1352. I don’t know if it is the case of a lot of people, but my card was charged but my order was not taken in account… I checked it with the preorder status. What happens in this case?

  1353. *agrees*

    i’m one of the lucky few who got the pre-order mail (by the way not a gmail or hotmail or yahoo account, and not a WordPress either, so for me it’s purely RANDOM luck about who didn’t get the email), but I’m a MasterCard user, so it was soooo frustrating to get to the cc page and not being able to pay!

    I can live with that, I still believe about the Adam and NI, and I’m still ready to buy the Pixel Qi variant as soon as it’s available. I just want to be clearly informed about the availability.

    Hope that those last few days won’t endanger that much the NI project! With you guys (and girls?)!

    Greeeg

  1354. @Dmitry Solomakhin
    I’m really jealous that you were able to pre-order at all ^^ I guess the delivery estimate is still not quite certain, or that they are still working on it?
    It has been quiet the last few hours here, it’s good to be able to follow comments again 🙂

  1355. @VB: Nice summary but I would point out one correction. Even though it was preorder, the fact that they already charged for the product does make us customers.

  1356. Let’s go back to the origin of this blog: “tech overview”
    Screens (LCD or PQ) are capacitif touchscreens. Anyone knows if it could have a kind of pen to do OCR?
    Another question, the system is working on 3 panels (if I understood properly), and have an HDMI connection, do you think it could be possible to put only one panel on an external screen (to do a presentation for example) and like that keep the 2 other panel on the tablet to do some others activities?
    I know that this message should have been sent before, and will be probably lost in the list of complain, but I can still hope.

  1359. 😡 those days it’s really difficult to comment here! my previous comment is supposed to be just after the comment 55460…

  1360. @everyone ..

    why is everyone trying to beat this fellow (that guy) up ?
    Relax .. he just expressed his opinion . he is a dissappointed customer … like everyone of us ..
    even ‘family members’ are , at the end of the day, customers … not owners of NI ..

    lets all just wait till 18th and see what happens

  1363. Rohan-
    the same way you apologized in your blog many people will owe you an apology after CES.
    And also, some say as long as people talk about you it’s good – so straighten your marketing up and NI will flourish!

  1364. @grEEEg
    I know, wordpress = Wierdpress. Comments popping up everywhere and not where it’s suppose to. I’m just pressing reply on the last post to be sure 😛 (not sure if it’s the best solution, but it works for me)

  1366. I just hope those tech blogs don’t pick this up and start to jeer at NI again. There has been enough negative publicity.

    At least test the functionality before you go live, people! You might just be cutting your teeth now, but it won’t be long before real customers with real expectations start to judge you.

  1367. Changing DOA rules gives the consumers some confidence. Agreed. Putting it in writing is the correct way to go.
    But we know that not all companies follow their own rules all the time.

  1368. @Rohan,
    “When sorrows come, they come not single spies, but in battalions” – Shakespeare. However, that which doesn’t kill us, will serve to make us stronger.
    Speaking in such platitudes, sappy as it may be, helps to remind myself to learn from my mistakes. Learn to look to find ways to turn my weaknesses into strengths.
    You’ll be alright…pick yourself up, dust yourself off, and get back to work.
    Best of luck,
    Dave

    P.S. I am one of those unfortunate souls who wished to pre-order a Pixel Q Adam, but wasn’t as quick on the draw, and missed my opportunity. You may have already done so, but, to the extent possible, could you inform the blog what you think your timeline is to replenish your PQ stock, and thus make it available again for ordering. Thanks again!

  1369. @ Notion ink & Rohan.
    Can we please post the weekend update since it is already? two reasons:
    1. It will change the topic
    2. It will give us (me) to be more excited about your product.

    I have no problems in waiting for Dec 18 for a video etc., but it would be nice to learn more about your product/product development.

    Besides …you promised a weekend update,….

    @ your last post.. to paraphrase a US politician… Sir, I have met weekend updates and he/she is our friend, you sir, you are not a weekend update.

  1370. Hi Jim,

    Thanks for the reply. I indeed missed the discussion on this (I posted them a while back, but did not receive a reply, which isn’t a surprise given the volume).

    I suspected many of those answers, and some arrived in one of the 20 order confirmations I received this week. 😛 (Why 20 I have no idea.)

    Indeed, the shipping was one of the items I was really hoping to get more out of – if NI is waving responsibility, I know I would certainly like to add an insurance option. I’d also have really liked to bump up the delivery date since the ship out date is so far down the road (or at least seems that way lol). It just seems like something I wouldn’t mind paying a slight premium for.

    Thanks for the update on this sir.

    @takeru
    Hopefully a soft mod can be done down the road to blow out the 8GB HDD. 😉 If not, we may be doing a much more technical mod down the road. 😛

  1371. Hah ok I must chime as I feel a lot of people are lacking the IT side of hardware and software knowledge to make an appropriate observation of why people got a bit saddened when they finally saw the release news. I think they need to realize just how quickly this field moves 🙂

    My probs are the release date (CES too late), the price increase (NI must have known this for a while but didn’t update people until they order!), and the LCD panel info (there is none besides rez) Who makes the panels? Let’s get some more info? From the videos i’ve seen, I wasn’t impressed by the colors and contrast (Black = Very light Grey = No dice) and white blotches. The viewing angles seem to be sub-par. That’s the biggest part of the device and our interaction to it, so I hope they didn’t skimp on the panel quality!

    I’m no hater, I’m a realist. I’ve been plugging the adam nonstop for over a year (saw the first vid on youtube for dec 09) and started following the wordpress back in June I believe. Seeing a product with my name and NVDA hardware (i’m an NVDA bag holder) was music to my ears hah. There have been multiple setbacks though since then that have made many weary. I was an avid fan until I heard CES launch date, that shows software is not ready. I’ve been an XDA member since 04, we’ve seen our share of products.

    @Christian Krämer – Your comment above is false. Pre-ordering a $40k car and pre-ordering a $500 tablet are not the same. People can trust BMW to make an acceptable product. They are world-renowned. They’ve been around many years and have released many previous products (huge deal there when investing eh). Folks can have faith in putting their money in BMW before release. Not the same with Notion Ink.. if you’re in the IT field you know that new devices and hardware release monthly. You have to be very weary what you buy or you’ll be stuck with something sub-par for the price.

    Another thing, $498 and $549 is a big difference and puts it in another price range. This was not told either UNTIL the day before pre-orders I believe. The shipping date wasn’t noted either UNTIL you actually made a purchase. Why keep from the people for so long? To keep them on their toes that’s why! 🙂 Marketing at it’s finest! People just said ‘oh well pre-order tomorrow, what’s another $50 and 3 more weeks wait’ (it’s about 9% of the total cost, quite a nice chunk!)

    “Pre-ordering is for early adaptors, and early-adaptor ist just another word for public betatester.”

    Again no dice, beta testers actually TEST a product. Nobody has tested anything here and we’ve yet to see an actual video since earlier in the year. It has also changed dramatically since the last video. Anyone that pre-orders is basically just giving your blind faith from what you’ve read and the few pics you’ve seen. (Don’t believe what you read and see, you must USE a product in this field.)

    “I can see the front page has been updated. Check preorder status, that’s great.”

    @zaghir – Heh well don’t expect it to update much until it actually ships. Not much to check besides ‘ships Jan 7-9th’ or whatever final date they agree on.

    CES release made me take a huge step back. I was totally bummed too. I was soo ready to pre-order also until I saw that, I knew to wait until actual launch then. There will be other products equal to and exceeding adam’s hardware i’m sure for about the same price. NI investors missed the ball here. Adam was supposed to release months ago, Rohan said it was because of investor relations… but after seeing the launch dates and info posted, I don’t think that’s it. I think it’s because the UI and software suite are not done (they’re still showing beta screens) and that’s not a good sign.

    They also knew they weren’t going to release until CES for quite a while I can imagine, so why not just come out with it? Probably because a lot of people would have lost interest (you do recall his post about “inception’ which is literally seeding an idea in your mind making you believe it hah). It worked well, this wordpress had a whole fanatical ‘family’ of mixed IT and non-IT related folks that would attack anyone that questioned adams contribution hah. (Anyone in IT knows to ALWAYS wait until launch and see some reviews)

    Notice NI kept the actual release date completely secret UNTIL you order one? That’s marketing at it’s finest, even Jobs would be jealous i’m sure! In reality though, the only people that will pre-order this now are the fanatics and uneducated. I keep noting CES will bring many products, wait and see what’s up. If adam is still as impressive at CES, then I’ll pick one up.

    For the folks saying ‘youre not an investor, you shouldn’t have the right to know news’ hah come on, well then why even post a blog like this haha? It makes it a lot worse to give people false info (pricing/shipping was to be $498 and release months ago) then update it the day before your pre-order hah. As NI knows now, people get mad and walk away when they get played around (no dates, no real info besides to wait until Dec 18th to finally see what they’ve bought)

    My conclusion – I had full opportunity to preorder, and followed this for almost a year. I plugged it to hundreds of people, but CES is to late! Your market was pre-Christmas! I will wait until Launch. I’ll come back Dec 18th and see what’s to offer 😀 Goodluck folks, always do your research before purchasing in the tech world!

  1372. Even with all of the pre-order hiccups, I think the Adam is still on a road to success (I wish I had the option to purchase some stocks). I look forward to the Eve that Adam takes a huge bite out of the Apple market!

  1374. Hah if you think this stuff is for pure butt-kissing you’re wrong. They need and obviously REQUIRE constructive criticism to get back on track. They are asking for us to help, give feedback and give share our views. I think we all know they lost a lot of people this last week. That’s the business world, no friends, only allies! That’s just how it goes.

  1375. “Customers have a responsibility to look after themselves and avoid being an easy target.”

    @Listening: I don’t know what part of the world you live in, but where I live, there is something called ‘consumer protection’, where consumers are protected from all types of issues. To say that ‘consumers have a responsibility…’, as you state, as above, this ‘expected behavior’ would never be acceptable in the west – your required behavior is absurd. The consumers do not have all possible means to protect themselves.

  1376. Hopefully a soft mod can be done on the 8GB HDD to blow it out – until I get my hands on one, it’ll be difficult to discern exactly what I can do. I really would prefer not to have to much around much with the hardware, but may have to reconsider if the process is rather convoluted (although I imagine waiting a couple weeks would yield someone posting an alternatively convoluted route 😉 ).

    A micro-SD card doesn’t really make up for this – especially if I have any intention of dual-booting. Sure, a portable OS is an option these days, but I don’t like the idea of permanently storing data on a card as it tends to be left wanting in a number of very straight-forward security elements (although an argument could be made for encrypting the volume, there are still many shortcomings of this). I will gloss over the speed impact, despite its significance.

    I guess the bottom line is it’ll be on the user end that something about this will need to be done. 😛

  1377. @venkat

    “knowing what to do to do it is very tough and rare art to do it without burning all the cash and time you have.”

    I agree 100%. But this implies the process takes time. That is why I still give NI the benefit of the doubt, regardless of any mistakes the have made. Further more, I think NI needs this kind of feedback.

  1379. i respect all new and old people who post here and show their faith, concerns , advice and ask questions some easy some simple and some hard. but and this is a big but some people ask silly questions thinking as if they are share holders, investors of NI some of the silly questions asked here are
    1) how many units sold can u shows us the data
    2) show us the pic of your office were you are working .
    3) show us a pic of adam specially u holding in hands .( means rohan holding i in hands)
    and many such silly questions.

    IMHO rohan is not liable to answer such questions this is silly and serves no purpose.

    i think such questions deserve no answers because they are out of context.

    asking abt UI asking for a video and pics is fine but asking pics of the office is outright silly and people must think twice before asking stupid questions .

  1382. Gosh… I bet some social sciences student could learn a LOT from this blog on how internet communities work 🙂

    I guess, someone could wring a complete master thesis out of this! Interesting!

    It has evolved through a lot of different phases. It would be great to see how the “believers” and the “sceptics” evolved during this time and who is balancing who.

    And the funny thing is: I have seen it before. Everything is – sometimes up to the exact words (allowing for translation) congruent – with the launch of the german WeTab tablet 🙂 I suppose the german followers know the story as well.

    The WeTab has been a “friggin’ epic fail” (citation from someone here) – yet in a different way. Some things they did rather well (e.g. amazon & Mediamarkt as partners) – yet the product they were trying to sell was crap. I have been lucky to cancel my preorder then…

    It’s different with NI – I think the product and the approach are good, really good. But the business part has been messed up, going as far as faked presentations of the UI or faked reviews on amazon… really embarassing! But I think they would not have failed as hard if they had been in love with their product. It’s intuition but I think some sort of weird german attitude went in and I’d expect an indian startup to show more discipline (despite all lack of experience).

    I hope, Rohan knows the story – if not I suggest he does some research on it, there may still be something to learn from that; some of us german followers might help with translation, if necessary.

    Well – long story short: the blog makes me laugh and cry at the same time. I hope the sky brightens up so I will be convinced to finally place an order for an adam. It is decent device if it can really keep what it promises and I hope, one day, to own one.

    Head’s up, NI!

  1383. It doesn’t matter what the odds are…Responsibility and accountability should ALWAYS be a burden of the seller, for those particular cases.

    It’s what consumer laws enforces (…at least here, in Europe and, I am pretty sure, in the US also) and the reason I’ll wait for this product to be available through the normal European sales channels.

    HB

  1385. Actually it is quite true about beta testers. The problem is it wasn’t presented that way and spelled out clearly. The general public are not tech savy like a lot of the early followers here. I pre ordered knowing full well there would be a lot of things askew on the first run. I was relatively sure there was only 8 gb of internal storage. But the general public deserved less Mysteries as Rohan put it. Adam attracted far more public attention, I would dare say more, then the BMW z-4 was getting a year before release. The blog was second to only Ophra Winfrey the night of Adams reveal. A lot folks that wanted to purchase Adam had no concept or desire to be a beta tester. They wanted just to be a fully informed buyer of the true I pad killer.

    All in all I have high hopes for Notion Ink. Rohan and team were smart enough to put together a device that on paper looks to be real value added machine unlike the current I Pad. They need help on the business side. I think they are smart enough to get that help and I pray that they do…

  1386. weird.. wordpress is REALLY messing up things… now my comment is so way up the queue that no one will read it.

    grrrrrrr

  1387. uh… and it’s even scrambled! WeTab faked things, not NI… damn – should stop posting here 😉

  1388. after adding custom duties and other local taxes, what would be the final price of top version in india?

  1389. concern is genuine.

    but do you know the original ODM was Foxconn, the maker of ipad?

    My guess :Inventac is the new ODM (its not a fact), so what is the chance of DOA?
    Can you tell me the rate of DOA for ipad/iphone from Foxconn?

    Why do you think these original device manufacturer (in case you dont know ODM) in Taiwan/ China is able to get the outsourced deals of >80% of big tech brands? Can you have an assessment of quality control in these assembly lines? Ever heard of robotic assembly lines in device manufacturing? (recently in Foxconn).

    You kids, when commenting sound like such an expert, but never do the research background needed to put forward your comment as a valuable one. Instead of just babbling go through the whole BLOG, and comments (if you can), see if there is anything left answered other than your insecurities and ignorance. Dont tell me you dont know how to assimilate high level evidences/probabilities from all that Rohan has posted. And use some logic to show that you are a smartass.

  1391. I am not finding all this commotion and mis-starting abnormal in anyway for a start-up and I certainly appreciate the passion and drive clearly being put into this by NI in general and Rohan Shravan, in particular.

    However, in what relates to “Terms & Conditions” I suddenly realized how a direct buy from them will put me in a weaker position, as an European consumer,

    There is NO way they’ll be able to impose their proposed “Return” policies when the product finally launches through “regular” sales channels, here in Europe.

    When it finally happens, they WILL have to comply with EC consumer regulations like everyone else.

    …Of course, by then, the final retail price won’t be as contained as it is now, that is also for sure… 😦

    HB

  1392. I fully agree that continually harping on what many consider major gliches is a waste for everyone invplved. Focus on going forward, Ihave been reading any and all information on the NI project from the Ces2010 and was actually following the PQ development and only became intereste in the Adam becuse it was coming out, and still is, with the 1st commercial PQ screen. But, the more i read and followed the progress, the more intrigued and fascinating the entire venture became. I cannot believe that with all the info out there and with all of the affiliations that are needed for a venture like this to come to fruition are needed, that so called professional info disseminators are still doubtful and talk about scam and vaporware. This would have o’k 6 months ago but you have to be blind and really obtuse to not recognize the reality of it all. aAnd also if you have read Rohans posts he has mentioned some of the difficulties that he has encountered and has to deal with. I am in totalal amazement that he has managed to bring the project to fruition. I can only imagine the difficulties and if there are some minor gliches at the opening, well, what was expected? Everything to go smoothly and flawlesly? That would be utterly naive and ignorant of commerce and the sharks that inhabit those waters. Rohan may be an idealist and Utopian but to get this far he would have to be a lot more than that. What he has done and the journey that he has carried us on iis something really amazing and breathtaking. We are being very picayune and that he takes us seriously is what astounds me.

  1393. +1
    And I would add that the vast majority of us have good feelings towards NI. We are here after all.

  1394. I was not able to order. I’m only interested in the Qi, and it sold out by the time I woke up the next day to try again.

    I’m willing to wait until I see the thing, so perhaps it was for the better…

  1395. I have owned many products that have issues within the warranty period (cell phones, laptops, mp3 player, xbox, TV, etc). None of these fixes have cost me anything other than time. To say the chances of NI having possibly 1 out of a million chance of being DOA or none at all is absurd. This company does NOT have a history of delivering fully tested quality products that last a life time! Or any history at all. For someone to expect any level of quality (good or bad) is ridiculous and based on nothing.

    I have many concerns other than DOA or warranty service. My only point with the DOA is people need to start acting like smart consumers and forget about this “family” BS. NI (or any company) is not your “family,” they are just a startup with a blog.

    I’m still holding on to hope that the Adam is all that people want it to be. But, since their terms or actions don’t give me any confidence like they are supposed to, I will need to rely on all you foolish family members to test things out and report back. So thanks for all you guys and your blind faith, without you the rest of us would actually have to take some risks!

  1396. Rohan,

    what about the weekend special i have refreshed the page like a thousand times

    rahul

  1400. Hi Rohan, I have been rooting for adam for a while now. Now since everyone today seem to have a suggestion on the business end. Here is mine.

    Billions of dollar worth 3G spectrum has just been sold in India. Operators are installing it one area at a time. However there is not a single device which can act as poster child for imminent 3G revolution

    Instead of entering the overcrowded western markets, the FCC tests, the demanding customers(and rightly so). How about approaching indian operators like airtel and market the device along with 3g subscription(with EMI option, like the way reliance did for mobiles). Now surely there are enough gadget freaks here with deep pockets for any number of devices you can possibly produce over next 6-8 months.

    (early entry advantages are obvious)

    After few hundred million in your pocket you can approach the global market with required infrastructure, sales team and marketing prowess with your next device.

    just a thought….

  1401. Rohan,

    When does the next batch Adam with Pixel Qi with 3G will be available? Please update the status in the pre-order page so that people wouldn’t need to go through 1000 of posts in the blog to decipher the info.

    Thanks

  1402. And also in the introspection post of Rohan where in comments it has been throughly discussed. General consensus was that it will be around 33-35k(Considering they charged 29,999 for the top model).

  1404. Hi Rohan, I have been rooting for adam for a while now. Now since everyone today seem to have a suggestion on the business end. Here is mine.

    Billions of dollar worth 3G spectrum has just been sold in India. Operators are installing it one area at a time. However there is not a single device which can act as poster child for imminent 3G revolution

    Instead of entering the overcrowded western markets, the FCC tests, the demanding customers(and rightly so). How about approaching indian operators like airtel and market the device along with 3g subscription(with EMI option, like the way reliance did for mobiles). Now surely there are enough gadget freaks here with deep pockets for any number of devices you can possibly produce over next 6-8 months.

    (early entry advantages are obvious, plus businesses here know credentials of startups by IIT alumni, you can avoid such rude scam comments)

    After few hundred million in your pocket you can approach the global market with required infrastructure, sales team and marketing prowess with your next device.

    just a thought….

  1405. If you have tried it from “.in” site you may get this. Better try using notionink.com wegsite

  1406. Totally third or fourth or fifth or Nth that.

    lets stop the whining. We all have had our share of issues (me too – website not responding, customer service being a bit amateurish,etc, etc).
    And I had my fill of folks trying to say ‘how customers in the US expect a company to behave’ and ‘founders here not having enough US experience’. Have spent over 3 years in the US, i can say that the role folks have been able to play in shaping this product has been unprecedented. and the customer service you would receive from companies in the US can only be described as ‘passive aggressive’. At least here you have a guy who is trying to make a genuine attempt unlike what you normally get. just on the credit card issues,where i have seen numerous rants (except masterCard issues), are because of US bank stupidity. I have been in banking long enough (in the US) to know that unless you called your bank in advance they would ahve blocked the transaction.

    So give these guys a break and put a plug on the cribs. While there are genuine issues, say it once and let it go. Companies have to grow up and they learn through experiences. When they guys get to ‘Eve’ things would be much much better.

    Rgds

  1407. Of course recieving a DOA product is a concern. If I recieve a DOA Adam, and have to pay $30, I’ll be upset. But I’m not going to deny myself the opportunity to play with the most thought-through tablet on the market because of a 1 in 1000 chance that I will have to pay $30.

    It is kind of odd, though. NI is supposed to profit from sales of tablets and apps, not returns.

  1408. Has anyone got the preorder status link on the website to work. I am putting in my order number and email and get an message that I need to enter the correct information. I have emailed 2 times over 3 days trying to see if my order went through (I received an order number from ccavenue and my card was charged). I have not received an email confirmation as others have. No response from my 2 emails over 3 days, kinda dissapointed after all the troubles they dont respond to emails in a resonable time frame.

  1409. Has anyone got the preorder status link on the website to work. I am putting in my order number and email and get an message that I need to enter the correct information. I have emailed 2 times over 3 days trying to see if my order went through (I received an order number from ccavenue and my card was charged). I have not received an email confirmation as others have. No response from my 2 emails over 3 days, kinda dissapointed after all the troubles they dont respond to emails in a resonable time frame.

  1410. @Rohan, can you update the contact page with a contact no.? There is no contact no. On the page. Also please have a US local contact no.( you can get vonage no. and set up a international call forwarding to India no. at no charge). Having so would enable contacting NI for US customers where you would have a major chunk of customers for Adam. As most of the issues can’t wait for email support. You will have 1000s of mails to sort out, phone would be easy with your local customer support.
    It’s just an idea I had on how to contact in case of order issues/ later product support.
    I am still a Adam fan although I couldn’t order one as it was sold out(I tried ordering multiple times when it was available but had issues with payment gateway and later it’s sold out. I expected receiving a pre-order mail as a frequent poster :(. So missed the order bu the time I realized that). Can you provide some stats on sales of various models? Also it seems pixel Qi is the most selling piece. One point that has come to my mind based on sales, Is Adam being sold out due pixel Qi variant as that is the one that is sold out (not questioning the quality of Adam) but once other manufactures come out with pixel Qi variants you should have plans to compete. When can we expect the pixel Qi variants be Available.

  1411. My my, how vary prejudiced of you. Sounds like you have a very low opinion of India and Indian people. I’d be careful if I were you, India is starting to take over the world of technology. Their technology institute is one of the best in the world.

  1412. so if you buy a used car and you take it home and it blows up…. you have protection?

    its called buyer beware… yes we have protections, but they assume you will not be an idiot.

  1413. Sorry, above comment was in reply to “thatguy’s” anti-India comment, seems that wordpress doesn’t want me replying to people anymore…

  1414. Seems to be an Internet Explorer compatibility issue. Update to IE9 or use Firefox, Chrome, etc and it shows up OK.

  1415. @Nishit, thanks.

    I tried to do the same thing but was not able to find any category related to tablets. i tried it as a phone and looks like it has no duty. i ordered the top one for 600$ and if i dont have to pay anything extra when i get it, i will be very very happy.

  1417. OLPC tried the central distribution option for their initial pre-order launch and it wasn’t that successful. While it may have cut the shipping costs, it created may headaches and many folks didn’t receive their units as promised by the delivery date.

    This whole NI Adam is deja vu all over again from the initial launch of the OLPC. Same complaints — similar problems — here’s hoping the outcome will at least be as satisfactory as my experience with OLPC.

  1418. Why someone would waste their time on a blog trashing some product they dont seem to like is beyond me but you are correct. It is open and public whether you agree or disagree with all of the comments.

    I’m in total agreement with your comment about guess the feature and the poetry. They bother me as well. I dont want to sound cliche but it seems that a certain amount of what comes from NI is lost in translation. Some of the blog posts are just bizarre. People are not going to connect with the extreme passion that the CEO has for this product. Not completely. And they never will. So why waste your time on the blogs posting poetry?

    For example, Android Police commented in their latest response to NI that the comment about setting up multiple payments (the MasterCard issue) would have delayed pre-orders until Jan. 7th but would have eliminated the confusion and dissapointment some potential customers had around the previously unknown fact that NI would only be able to process AMEX and Visa payments. Here is how Android Police quoted NI (with [sic] added by them for dramatic effect):

    “Before going live allow all kinds of money transactions. (this would have pushed us to 7 Jan as the Pre-Order day, but this mess wouldnt be there then.) [sic]”

    First of all, that entire statement is a mess. And it initially confused the hell out of Android Police. Why would AP go back and clarify that statement in another article if it did not confuse them? It does not mean that NI will never be able to accept MasterCard but only that it will take more time to setup that payment method. But you would never know from reading that one statement because grammatically it is a disaster.

    There are several other statements that got out of hand because of grammar and perspective and translation. When you add Android Police into the mix who like any other tech blog is looking for something to whine about, you have unnecessarily created problem to deal with such as losing potential customers.

  1419. mr bruce ,
    i think you took it too personally . ofcourse iam not qualified as you are but quite successfull in my feild . iam no way blaming rohan and do not doubt his vision and ideas and even the existence of adam and NI.
    just reading your post it allways comes through as if you are assuming what is happening with NI , you call it your wisdom or forsightness it can be perfectly the way u feel and say but still its a assumption right. and assumption is mother of all ””””’ups.

    since iam a indian iam also emotionally attached with this product and company because i really want this company to shine and bring a worldclass tech product in consumer market which few have dared.

    rohan and his team is from IIT and i very well know what IIT is and respect them from the bottom of my heart .
    in no way i feel this is a scam or hoax as many find this and my support is unlimited for them incase they need any financial help i can do that also according to my limits .

  1420. @bruce
    like you i also have many assumptions of what must have happened is happening and will happen but i dont blog them because they are just assumptions not facts . we can know only for sure only when rohan comes with something and people need something strong more then words . he has not replied even if adam ships with 8, 16or32 gb ram which people have been asking more then 100000000000 times. what is irritating i or for that matter for any 1 is we dont need you to answer us we need rohan or some1 from NI to answer us.

    by the way iam sure you can guess and tell us what is wrong with the contact page iam sure you must have some reason to give us
    contacts page
    here is a error
    You need more information about Notion Ink or its products: info at notionink dot com

  1421. To be perfectly fair, I know plenty of people who have been born and raised with English as their only language and can speak it perfectly all day long, but still can’t write half as clearly as Rohan. The grammar in the snippet you’ve picked out could be construed as having multiple meanings when taken alone, but the intent is clear when taken with the rest of the post: Notion Ink will endeavor to share more information before CES.

  1422. Another Round of bashing by Android Police.. I think till next weeks update we can see more things coming.. more rounds of bashing my more tech blogs… Both have some sort of Misunderstanding.. Instead of working together both NI and the blogs are fighting with each other.. Does not make sense..

  1425. Even I tried 5 times from USA… but then I called up the bank… and they mentioned that most of the credit cards and particularly debit cards are disabled for international purchases by default…

    After opening up international transactiions… I could complete my purchase…

    It will be better for you to call up the bank ahead and open that up for sometime…

    I am fairly sure, the next time they open up the pre-order… the highend units will get sold out again… !!

  1426. +1000000. You hit the nail on the head. Most of the folks posting are blindly following an ideal and know very little of how these things usually work. Preorder does not = beta tester. For example, I preordered an HTC phone that had been in global beta testing for months- thus leaked photos of the actual product were literally all over the net. It was also backed by local retailer and large Intl corp. Beta testers, who usually work for the company, are GIVEN the product in return for information about bugs and problems- they are NOT charged over $500 US and told that they’ll be charged to return it if defective.

    Pre order (in tech spheres) means it’s been through beta testing, I am informed of ALL features and I want one so bad I can’t wait for release to order- it doesn’t mean I want one so bad I am willing to give up on reason and logic to pay for an as yet unknown product.

  1427. @Notion Ink:

    Please make ADAM available through the online store AMAZON in Europe, eventually!
    That will boost your sell-rating and it will make it much easier to buy ADAM.

  1428. That’s great if one understands those words in the order you put them. If one, (me) isn’t “savvy” enough, access becomes very important. (Unless of course you will be there as support for the previous generation.).??

  1431. Anyone else sad there wasn’t a weekend update this time? @Rohan our thrust for more knowledge of the Adam continues!

  1432. This is also why starbucks gets sued because some idiot thought the “hot coffee” was actually hot and now each time I order coffee they refuse to give it to me with the lid open so I have to waste time and risk the coffee falling trying to open a lid that fits tight on the cup. Customers have to use their judgement, no one here’s been forced into anything, there’s a level of faith involved. Could a company do more to make sure things go better, absolutely but if u don’t want it or are afraid things smell fishy, don’t buy!
    Having said this if you think there’s some issue, take a company to court and let the judge decide if any wrongdoing has occured…

  1434. LOL, you got me there buddy. : -) I dont know about that. Kidding notionink dot com is to avoid spambots.

    However many of my “assumptions” before (I am not Harping), were found true because I could extrapolate better. You see, regarding the internal memory – all these values were once put up in the old site (do you know how many changes the site underwent? no cheating! In the beginning the site had lots of Android icons scatterd, and the specs could be downloaded). Currently plans must have changed. Why? to keep cost low. or making the device lean (read very early post of Rohan). So an assumption of 8GB memory expandable with other external memory has a >95% chances of being true.

    You know I even assumed Gingerbread multiple panel API’s has a lot of contribution from NI ref :Rohan posted “something to do with Google tab, in time”

    Likewise when many were guessing the event(s) for launch I had assumed CES 2011 (you can concur with @sowmya) Why? there were some inferences in Rohan’s past post.

    I had commented on why Rohan feels EU market is crucial : to offset Ipad/Ipad2 dominance in US market. (time will tell IF I am right). , because adam wont be market leader there (in US).

    In the past, I had to defend lots of vapourware comments because I assumed adam to be real. Why? I had some reliable references. (which you can dig out, if you are savvy)

    there are many. So going by my past performance, I feel my assumptions to have an accuracy rate of 80% or maybe more. Hence I blog just to tone down the insane demands going on here for the past few days. Also I have a good deal of RESPECT for Rohan even though he is so young. Its not because I am Indian that I am defending NI. Its because they are innovating, which is rare to come from India. And they represent the new face of tech India.

    Isnt it time we support genuine efforts so that India can gain atleast some respect so that in future, our kids don have to read comments like “it is from an Indian company, so its a scam”.

    PS: why dont you read Rohans post from april 2009 onwards to past the time? you never know you may extrapolate better than me!!!!

  1436. Hey guys, look at this
    thehindubusinessline.com/ew/2010/12/13/stories/2010121350030100.htm

    The information does not seam accurate, but still worth reading 🙂 Seams like Rohan is now moving in right direction towards press… But the final software still seams to be a problem

  1437. I suspect a weekend update is right around the corner I suspect he is taking what he originally had prepared, but making some much needed changes based on the recent developments.

  1438. When the pre-order speculation was on-going (when the countdown was close to 0), I had posted a comment asking Rohan exactly this: Will our cards be charged right now, or at the time of shipping.

    There was no response to this.

    Perhaps, the Chinese manufacturer must have set these conditions for NI, and it is not NI’s doing per se (i.e. the manufacturer must already have a small batch ready in the warehouse and is expecting full payment when NI is placing the order with them).

  1439. and oh about the gingerbread integration, read rohan’s post carefully.
    “6th December is another big day for Android and you will find out how fast Notion Ink can work. (Eden is extremely compatible with 2.3)” (weekend special XI)

    And the linux kernel adam will have? 2.6.36 (from nvidia) rather than 2.6.35 of current android. How do I know? You read the metadata of pictures in 1.6180339 post?

  1441. I saw a suggestion on the NotionAddicts site that I thought had merit. Many of us who were in the preorder family found that because we tried to use Mastercard, we couldn’t purchase an Adam. Now the PiQi version is sold out.

    At some point, it will come back into stock. Is there going to be some redress to those that were let down by this technical problem (though not of NI’s making – exacerbated by a lack of communication about payment option before hand, allowing excitement to grow unnecessarily)?

    One idea was that an email list be put together of those that were in the group but couldn’t place the order for technical reasons, and that that list would get a similar window of opportunity next time around.

    Personally, i think it’s a brilliant idea and would go some way to making up for the disappointment. I reckon it will be another mad dash for PiQi versions next time around too. Once a product is out, it won’t get any easier for those of us in the family that got left behind through no other fault than having Mastercard instead of Visa or AE.

    If Rohan is reading still, please give this some consideration.

    Regards and respect, as always, to the whole NI team.

    Mark

  1442. You should be sorry. Labeling someone as prejudice because they have a different opinion is shallow. It would seem you are attempting to hihack this conversation and make it about something altogether different.

  1443. @KJ Protections you mention are only valid for products purchased in your country. Since you’re purchasing “overseas” such protections do not apply.

  1444. Getting a DoA product is absolutely a concern – the percentage probability does not matter. What happens after matters a lot more. I can live with the law of probabilities and accept that I was one of the unlucky buggers who got a lemon. But I don’t understand why I have to pay to return/exchange the defective piece.

    And I and the thousands of others have been following this blog exactly because the product is being put together by these fantastically smart “youngsters” who seem to have a real passion for what they are doing. That doesn’t mean they’re always right and I consider it a responsibility to call out issues when I see them.

    Cheers,
    Neel

  1446. Getting a DoA product is absolutely a concern – the percentage probability does not matter. What happens afterwards matters a lot more. I can maybe live with the law of probabilities and accept that I was one of the unlucky buggers who got a lemon. But I don’t understand why I have to pay to return/exchange the defective piece.

    And I and the thousands of others have been following this blog exactly because the product is being put together by these fantastically smart “youngsters” who seem to have a real passion for what they are doing. That doesn’t mean they’re always right and I consider it a responsibility to call out issues when I see them.

    Cheers,
    Neel

  1448. You took the words out of my previous post and paraphrased it! LOL. JK.

    I couldn’t agree more.

  1449. Hey PK – I understand where this is coming from! As long as everything works we’re fine but heaven forbid the machine goes belly up and you’re not covered by a warranty… I had a beautiful experience with Dell here in India – my server went down at 11:30pm with a RAM failure. The engineer was dispatched immediately and we were back in business 3:30am.

    Point being, T&C for handling “eventualities” are absolutely important. I hope Rohan and gang pay a bit more attention and work it out. They may need to do a strategy rethink to handle repairs and returns by having distribution closer to the customers once the initial sales have shipped.

    Cheers,
    Neel

  1450. Totally agree on that!

    But hey…. it is a weblog and people are not face-to-face with a NI representative. In the safe environment behind their laptop with an anonymous Nick it is easy to vent their feelings in a harsh way…

    I just hope that the person Rohan can see it in the same perspective and is not put down by all the harsh words in some of the posts.

  1451. Rohan,

    A great post! Very neat and precise summary, and it is very heartening to know that you are really listening to us, thank you and I am really looking fwd to 18th…

    Cheers,
    Neel

  1453. This is for the poetic selves on this blog. From The Tempest, via Prospero, who sounds like he’s been reading the Yoga Vasishta:

    Our revels now are ended. These our actors,
    As I foretold you, were all spirits, and
    Are melted into air, into thin air:
    And like the baseless fabric of this vision,
    The cloud-capp’d tow’rs, the gorgeous palaces,
    The solemn temples, the great globe itself,
    Yea, all which it inherit, shall dissolve,
    And, like this insubstantial pageant faded,
    Leave not a rack behind. We are such stuff
    As dreams are made on; and our little life
    Is rounded with a sleep.

    I hope Rohan is rounding his week with a little sleep, that knits up the ravell’d sleeve of care.

    Google makes it easy to do this sort of literary legerdemain.

  1454. Follow-up on “Conspiracy to black list Notion Ink”:

    Android Police blog commenter “brad” has admitted that, “CES, then yes, I would meet Christina.” That would be Christina Warren, tech blogger for Mashable, who has been mentioned in connection with her statements concerning not writing about Notion Ink. This statement might give some idea of what Christina meant when she said,”and I know I’m not alone.”

    Brad’s statements,”when someone asks or preys on the naivity of others to preorder something that does not exist,” and “this company and Rohan, rubbed me the wrong way”, might give some insight into what is driving the alleged conspiracy.

    Neither brad or Christina immediately returned email inquiries, because I didn’t have their address.

  1455. ^^ This was addressed to SA’s reply. Where did all his messages go? Banned?? Oh well, not a big loss

  1456. Can someone explain the whole active digitizer thing. Will I be able to purchase a stylus or something to write on the screen?

  1457. Posted today:

    http ://www.thehindubusinessline.com/ew/2010/12/13/stories/2010121350030100.htm

  1458. Um, lets try that again:

    Posted today:
    http ://www.thehindubusinessline.com/ew/2010/12/13/stories/2010121350030100.htm

  1459. Yup, but that’s only so that we don’t accidentally shoot each other when we’re getting rid of those pesky kangaroos from our back yards ( just joking 🙂 ). And, as for the toilet I think it’s kinda cool that our deposits go the other way, just another thing that shows we’re not the same as all those northern hemisphere types.

    PS: I will still be getting an adam, but I will wait a while ( I was going to anyway ) to see reviews, videos etc.

    PPS: Keep going NI don’t let the trolls get you down

  1460. Hi there all of you.
    I know this is a blog with a lot complaints and luckily a lot of praises.
    Unfortunately, it’s mostly complaints because of the recent problems.
    Like a bunch of the so called good guys have already said, get over it, continue with your life because the rest does.

    And now a little poem to make everybody smile, just a bit nothin’ much (I hope).

    There was once a company named Notion Ink.
    They were so smart to make everybody think.
    What would you like in a next gen tablet.
    What do you want inside so you will buy it.

    People responded, people said some stuff.
    People replied and the wishes were never enough.

    During 2010, yeah it is this year.
    A lot of coverage of the adam put Apple in fear (Im not really sure but it rhymed).

    This blog grew and grew and grew some more.
    Until it was that time it was hard to explore (so this is a wink to Windows Explorer AND it was really hard to find yourself in the blog, two flies).

    Some idiots at Engadget even called adam vapourware.
    According to other people they are behind Apple and that ain’t fair.

    Starting September 18th 2010.
    Rohan started the Weekend Specials to all of men (as in mankind).
    The blogosphere started to rumble, the world started to shake.
    They were from the fans who had reactions to make.

    Than the day came near, the countdown was shown on the screen.
    A lot of guesses and nobody knew, still what did it mean. (I know I know, some peepz figued it out, but please for the love of rhyming, please I beg you, thank you).

    The countdown showed one and everything and everyone went crazy.
    The next day the pre order started and that didn’t amaze me.

    Problems and mo’ Money, mo’ Problems was a song BIG, P Diddy and Ma$e had done.
    But Jay-Z had 99 of them and the bitch ain’t one.

    Come on guys, problems were there and problems are going to be solved.
    Spitting your complaints, bitching on NI doesn’t make you evolved.

    So please all of you and all of us, please get along.
    Please come together and sing a pretty Chistmassong.
    We are getting here for this joyful time of the year.
    So kiss and make up and head up to another …. uuuh … year (Damn, Oopz).

    Damn this poem was hard to think, keeping up the flow.
    If you hate it, just spill your guts on the commentsection below.

    Greetz and World Peace (nope not tired of it yet).

    Daryl.

  1461. @thatguy

    “Anyway, even Indian customers dump Indian companies when they have a choice.” – Wrong.

    How about making an informed statement next time around?

  1462. Um, a couple interesting notes in the article. Perhaps contradictory?

    Article claims unit will be manufactured in Taiwan. I thought it was China.

    Article also indicates Adam can be used as a phone and has a SIM Card. I don’t think this is something we definitively knew at this point.

    The pricing was also off, leading me to believe he conducted the interview a while ago?

    “All we provide is a kernel, you can run any operating system whether it is Android, or Linux or Windows mobile”. Another thing I was not certain of, Windows Mobile being an option.

  1463. I was very nervous after ordering… Not sure if I had just been scammed…

    The “check pre-order” is a nice touch… will be better when it works. I have tried repeatedly to check my order and it states “please enter correct Order Number and email”….. I have sent two email and have yet to hear anything…(hope I eventually do… or the pre-order check works)

    I still have a couple concerns but after reading the past three posts I am excited again… I want adam and I also want to support NotionInk. This is not only because of what adam offers but because of this blog and Rohan. It was disappointing to see things fall apart but I believe everything is cyclic… and I hope this means things will be on an upward trend.

    My advice would be to continue to communicate… Set our expectations… if things change reset our expectations as soon as possible. I think the worst part of the pre-order thing was not having anything communicated. I believed and still want to believe that communication is one of the great strengths of the NotionInk….

    Adam

  1464. Not if you want to be able to use it as an e-reader. No way can I read for any length of time on an LCD without it hurting my eyes.

  1465. grmbll……
    just noticed i also received a mail for a pre order, only it came in my spam box, so i missed it.

  1468. Dear Rohan,

    I was an early (beginning of 2010) follower on this blog, and although I DIDN’T get a pre-order email, I don’t feel frustrated by that. In understand that, beyond your obvious dynamism, you’ve tried too hard to raise awareness for the Adam, and while the number of replies to your posts over the last two month has gone crazy, what happened is just the effect of this awareness and of the risks you took in doing so. The criticism about the lack of visibility (read – videos and reviews from third party sources, not 3D renders from Notion Ink) of the Adam is totally justified. The silence among many of the best-known sites on the net (engadget…) only underlines the lack of credibility of Notion Ink, and gives fuel to scepticism. On the other hand, the exageration of some behaviours of frustrated “members of the family”, recalling me my two-year old at times, isn’t justified in that all these people seem to have forgotten that you are a startup and this is your first product.

    You screwed up your pre-order process, granted. But keep believing in what you’re doing, make the Adam visible, and all will be forgotten.

  1470. I’m wondering if they’re subsidizing some costs with some of these fees. The fee to repair while under warranty, the servicing fee for DOA, etc.

  1471. Answered by Rohan or answered by people commenting on the blog assuming it will be like that.

    A lot of questions have been “answered” by commentators in this fashion.

  1472. The more I think about it, the more this makes sense, or your madness may be contagious. The Tesla clues point to radio which I earlier interpreted as 3D gestures via a Time of Flight sensor from, say, PrimeSense (as in Kinect). Perhaps NI have implemented a built-in version of this radio device, either under license from Infinitec (who were at CES this year) or they have their own variant. Coupled with the alleged capabilities of ‘Sniffer’, all this begins to make some sense. Well, we shall soon see.

  1474. there is a lot of rich kids from India who won’t care about $50 more or less. remember, they buy it first. although i’m not indian, but knowing many indian people, i also have met some who will definitely care for some saving!
    by the way, i hope poor students can get the $25 off after this preorder stage.

  1475. I agree .

    I am Indian .. and English is not my native language. I have been involved in drafting policy documents and terms and conditions for the better part of my professional life because I dealt with financal products (and financial services happen to be a heavily regulated sector)

    There has been at least one occasion when my lack of mastery over English has resulted in representing a completely different risk to my company and each time I have been grateful to have legal proof-readers who have corrected the same for me.
    In their absence, my product’s risk would have spiralled out of control and would have been far more than what I had priced the product for.

    There is no prejudice in demanding good language. The blog appears to be the mainstay of all marketing, PR and product ideation and therefore represents risk to Notion Ink. The blog could well have been in hindi, but that would just be plain weird.
    If, as Indians, we choose English because it cuts across the boundaries of 96 countries, we ought to bloody well get it right.
    (I don’t even want to go into the topic of T&Cs which was frankly appaling and Rohan latest post just expresses diffidence and no understanding regarding the same)

    The example picked by Paranoid Android is just one of many gaffes in the posts and they just come across as silly and decidedly confusing.

    Maybe some Indian readers understand it very well because they are used to this grammar or they have been clued into the product since the beginning. But the readership of this blog today consists 90% of those who have started reading it since the last 6 weeks or so… and the biggest chunk of them are from the US or UK or similar such demographic.

    Getting the language right to please the largest customer segment makes good business sense and there is NO bravado in shying away from that in order to be ‘desi’ or ‘different’.

    Some of the most loyal family members have demanded better language time and again since many days now.

    Just one of the several things Rohan NEEDS to rectify.

    Hoping the post on 18th DEcember (Indian Standard Time) would rectify that and lots more.

  1476. Sowmya, great analysis. Especially point b). I think this is the part that has had me most concerned. NI needs new/average consumers to find NI and purchase Adam to ensure long term success. This blog only appeals to the hardcore fan or the geeky. If I suggest to my Mom to get an Adam and she found this blog via google, she’d never buy one, which is unfortunate.

    Rohan is extremely intelligent and it shows. He’s probably a bit too much. His writing, aside from obvious English as second language issues (“NI is young at heart” from the “about” page as an example), has always been somewhat flighty. He moves from topic to topic quickly and expects us to understand what he’s saying.

    You’re right that somebody seeing blog commentators giving him business advice would be very scary. Steve Jobs doesn’t get advice from blog commentators. And it’s a completely fair comparison to make. They are competition and the normal consumer is going to want something that’s going to have gauranteed support and life. A business run by blog comments doesn’t seem like it’d be a very long lasting business.

  1477. I disagree with you, I don’t believe that NI is profiting from charging up $27.50 fee for a Defective/D.O.A/Incorrect. That is assuming NI doesn’t include the $50.00 shipping as part of the invoice value of the product… if they do, then it could be up to $30.00.

    Upon receiving a returned DOA product, I assume that people/person with the proper qualifications to inspect/locate/fix (if possible) the problem are needed, not to mention, test the device to make sure it is running as intended. I also assume that some of those people/person are not getting paid minimum wage. In addition, that the product is now considered refurbished and might have a reduced price if it is resold. It is said “that time is money”, so how long will this all take? and how long will the refurbished product be on the shelf before it is re sold? If it is resold with a $50.00 shipping fee and is being sent to destination where it actually costs more then $50.00 to ship, then NI will take a hit for that.

    In the contract, NI mentions “You can also opt for the replacement product at no extra cost except the 5% Service Fees of invoice value.” From that, I assume that NI will pay for the replacement product to get shipped to you.

    I am sure that there is more that could be added involving defective product returns. Those are just a few things that came to mind after reading your last line.

  1478. +1

    Same case as mine. An accurate summary of NI costumers’ (more from to be-costumers) issues and worryings.

    Please NI, try to ammend them, you are receiving lots of good advices from people who really cares, and desires your product and your company to succeed.

    Regards to all.

  1480. I was a big big big support of the adam and all of my frustration is based at the efforts they did in misleading us and dragging us along. What product asks for money without posting any piece of video or pictures. It just seems that notion ink is in way over their heads. They have a good concept but i dont think they have the organization or expertise to pull off something of this magnitude. I hope im wrong. I had every intention on getting one, Now i am going to hold off for a better android tablet that has better support. It scares me about their scary “overnite changing” policys. I want to be proved wrong. I wont touch this thing with a 10 foot pole until it shows up in USA retail stores or online places like amazon.

  1481. So where are the full specs posted? I don’t e.g. find the following:

    – How much internal memory?

    – Does is still have the trackpad at the back?

    – Is the Pixel Qi the wide angle version or not?

    – Will the Adam have support for Gingerbread later on?

    – What is the ‘mystery’ feature?

    – Can we run ‘normal’ Android Apps, not just those adapted to the Adam?

  1482. Agree. I am wonder how many from the ones already order might regret when they will see which devices will be announced at CES, and might be delivered even sooner then ADAM (as these are produced by serious and experienced Companies)

  1483. This will be my last post here i just checked my preorder status and y Adam will be shipped the 2nd week of January.
    But before i leave i need to say a few things.
    I leave the blog cos it has become a schoolyard. Teorically the blog it was to post ideas ,doubts or wathewer it helps to make the Adam grows, but in fact it has become a place to insult the people (shity mind,troll, u dont write well enough in English to post here….)
    There’s a lot of posts to be ashamed of, and there’s a lot of people who needs to make a deeper introspection than NI.
    You talked about family,loyalty and used a lot of big words, very deep ones, just to create an open war between those who preordered and those who don’t.
    If you preordered,it’s ok you did the right choice.
    If you don’t (cos you have more questions than answers or wathever other reasons you got), it’s ok, you did the right choice as well.
    As the Monthy Python’s says:”you’re not funny anymore”
    Cya

  1484. I do believe NI had too many things going wrong in a short time span and many surprises (non technological ones) divulged with the preorder.
    In term of openness if a few things were done differently or announced earlier it might have been very different…sure its 20/20 now but
    next time it will good for you guys to take into account.

    For e.g we would understand if we were told ahead of time that CC processing is a problem and that only Visa and Amex were to be accepted (For example you did right when we were told the price of the Qi version would go up by $50 a couple of days ahead of the release). We were unhappy with that development but we understand (at least most of us). For us who have been reading stuff here and a lot of discussions have been open ..so this would not have caught the followers unaware. The shortness of the text of the warranty is not an issue i think for us non-lawyers. The fact that it came along with all the other new info made it hard to process and compare. As mentioned several times now others have the same or worse warranty and return policies. So we heard of it 1 week before pre-order i guess it would have been a non-issue. As many of the problems that gave NI bad press were non technological ..they could have been released earlier.

    The pre-order form was too last minute and looked like a high school web project…For e.g when you went to the second page if your shipping and mailing address were different on page one it ignored it. Whoever wrote this could have tested all the possibilities before making it live. When people, who were not following Adam’s development for a few months, saw this page …scam is not a surprising thought. For us who have been following the Adam evolution, we knew it’s not a scam but you guys are stumbling as you are rushing…truly if it were a scam it woud rank with the guy who broke in a restaurant and cooked his meal before trying to stealing it !!

    Best wishes as thing come along and looking forward to buying the cool Adam

  1486. There are very strict rules for companies providing services such as Paypal does. Not complying is a criminal offence and Paypal would lose its licence. Moneylaundering rules and regulations for new clients have become much more strict in recent years so if you have been an existing client with the banks you speak about it is normal that they have not asked you these questions as you already built a relationship.
    Make sure you are better informed so you know what you are talking about when you make this kind of statements.

  1487. Agree on the accent. I saw the videos – and I too agree that his English is perfectly fine.

  1488. I can understand people calling it vapourware – because right now it is the exact definition of vapourware – have you seen it? A picture, a video, anything? I trust that they have intentions of making it. What I suspect is the reason for the long delay in shipping, and that they are charging accounts immediately rather than waiting for the order to be shipped (which is standard and ethical practice), is that they have no money to produce the product. The pre-order was a fund raising tool. The whole charging before shipping is why I did not pre-order. They should have been more upfront on this…if they would have said “hey, we want to build this, we have the design and everything line up we just need money” I would have sent them a pre-order/donation. But as it stands this is indeed vapourware.

  1490. I see all the Indian/anti-Indian comments here. Don’t get personal NI is not an Indian company anymore as it’s catering to all communities across the world. It’s a company doing business so it’s a “Company”. Even they wouldn’t like themselves to be called so. I think NI would have to provide a paypal/google checkout options as many of the users in US and Europe already have an account and is more trustable compared to others due to their reputation/safety & transaction load they can accept. CCAvenue on the other hand couldn’t handle the load. It does for Indian Railways as they would have dedicated a lot of servers specifically for them. Also Indian Railways gives option of paying directly through your bank debit card which more than 50% of the users choose thus removing most part of the load from CCAvenue. I think setting up paypal/google shouldn’t be difficult as I have seen individuals/small organizations have set up such accounts. Also these providers protect consumers equally good with no questions asked. Even Amazon should be a good option. The other issue I have seen above at the conversion rate of the currencies is chosen bu CCAvenue (I think so) and not NI. Choosing big providers also would ensure more appropriate conversion rates as local companies like CCAvenue doesn’t follow the same standard rates as big guys due to the volume of handling. Hope NI would ditch CCAvenue and move on to the bigger players. This would help NI in protecting their image and customers.

  1491. The way I see it differs a bit from a lot here. If NI wants me as a customer (not family member) they need to show me a product that is convincing. That might be in a store or through reviews from trustworthy sources. Both has not happened so until then I will stay away. And if folks get the Adam way before me that’s not gonna cause any depressions. At the end it is just another electronic toy (a cool though) nothing more or and nothing less.

  1494. [refer – john K said, on December 12, 2010 at 23:34, under Posted in Uncategorized by Rohan Shravan on December 11, 2010]

  1495. PQi is what sets this tablet apart from all the other android tablets… Tell me- what is special about this tablet other than the PQi option? should I buy it because Rohan is such a cool guy- admittedly he is a cool guy, but cool enough for me to give $425+ US when I could get a regular lcd tablet tomorrow for less?

  1497. +1 on Saina.

    (Don’t kill me for saying this) But I find Ashwini Ponnappa cuter than Saina! 😛

    And like you mention, Saina is lucky to have parents who keep her grounded at all times. I read in one of her interviews, that her extended family is dead against her taking up the sport at a professional level kathe. Her parents supported her and helped her through out.

  1499. It’s a bit offensive to suggest that the “true family” were only the ones willing to spend their money based on “faith.”

    Some people might need a little more to go on than “faith” when parting with $600.

    And you happen to be wrong, Notion Ink, and anyone else who has some empathy, loves what the adam promises and especially those who ordered one and have a ship date, should feel somewhat sorry for all of us who have been faithful followers, reading the blog, anticipating with excitement, stayed up late watching for hours waiting for the big moment and then were surprised to get no information whatsoever and were expected to just buy one “on faith.”

    It did come as a bit of a surprise to me, that that was the expectation.

    Enter in a bunch of information on a site that seems like it’s not secure and hand over credit card information and money for something that you’ve never seen.

    I was taken aback. I don’t have money to throw around. I really want an adam and wish I had ordered one.

    Why does everyone have to be so tough and hard-lined?

    Why do you have to say that that makes me not “true family?”

    Why do you have to get angry and have no sympathy for the way the situation unfolded for some of us?

    True, some people never got the chance to order. Yes, if they were willing to order one based on faith and didn’t get a chance, I feel sorry for them too.

    And some people expected the big announcement to include pictures and video that would help them confirm that the adam is exactly what they want. So those people are fools, and it’s tough luck on them if they had the chance and didn’t take it?

    No.

    I considered myself family, I still do. I am really happy the Pixel Qi’s sold out and that Notion Ink will do well and the adam looks to be exactly what was described.

    I can’t wait to see it in action and hopefully I will get the chance to order soon thereafter, before CES, before it becomes even harder to order.

    It’s not about “faith.”

  1500. -It is assumed that it is 8GB although that is unconfirmed. The memory is expandable up to 128GB by means of a pen drive or micro SD card.

    -It is assumed yes although unverified by Rohan. Here is a picture that was unpublished on “The Baby is here!” notionink.files.wordpress.com/2010/11/img_5550.jpg

    -This is unknown but be optimistic 🙂

    -Yes, Rohan said himself that Eden is extremely compatible with 2.3 Also a programmer from Notion Ink twittered

    “Knee deep in some gingerbread. Fascinating!!! :D”
    twitter.com/ousiadroid

    This is promising. Rohan also said a while back that the Adam would be upgradeable to Gingerbread as soon as it came available and they had some time to work on it.

    -Nobody know what it is but notionaddicts.com has some goo speculation threads ranging from IR to Tesla Touch (piezoelectric tactile touchscreen)

    -Yes, you can run normal android apps in panel mode. Rohan mentioned this in “Weekend Special IV – The Eden!” I believe.

    I have great hope and high expectations for this device. I didn’t preorder but will buy once some reviews and videos start floating around.

  1501. Rohan,

    Inquiring minds would also like to know how ‘green’ is the actual physical device (e.g. arsenic free glass, lead free paint etc).

    For the last couple of years, all quality products have started to tout their environment friendliness. This goes a great distance in giving the perception that the company is a ‘responsible’ company.

    Things like lead free paint etc are a big deal in the US and it is not uncommon for many companies to be forced to issue recalls for products that do not meet such standards.

    Since the product has already been defined and manufacturing samples are already available, we assume that the ‘environmental’ and ‘health’ report card of ADAM is known (or can be easily obtained).

    Please do publish any such features in all your marketing and technical specifications at the product website.

    Thanks in advance.

  1502. I’m pretty confused… While there was a bit of a wait for the unveiling; the pre-order went smooth as butter for me, got 2 emails, and one with clarification, and now the check pre-order link works etc.

    All in all, just as smooth (and much smoother than several recent orders with the big online stores) as ordering with anyone else.

    Can’t wait.

  1503. I saw this written on a wall at my uncle’s house – यह भी गुज़र जायेगी। Rohan no situation is forever. Consistency is most important in business keep it up

  1504. I’m still having trouble getting the “Check Pre-Order Status” page to work. I input my order # and email, click submit, don’t get any errors, but it looks like the page just refreshes and I’m right back where I started. I’ve tried both the .com and .in pages, no difference.

    Has anyone found a workaround to get it to work. I’ve noticed that several people have gotten theirs to work…what’s the difference between what they are doing and what I am?

    Thanks for the help guys.

  1506. I do agree, this has become a schoolyard. Certainly because a “comment” area of a blog isn’t made to be a forum, as many (including NotionInk) should have understood. Only one word, one option is missing between “you did predorder” and “you didn’t preorder”, it’s “you couldn’t preorder”, because of faulty proceeding (mastercard, platform bugs, insufficient number of units that could be preordered…), and that’s not our choice, nor is it good… As I said before, this won’t prevent me from ordering as soon as possible (Rohan, give us news, pleae !!!), but please don’t tell me that I’m wrong being sad.

  1507. +1
    I agree 100% with David on this , I too am waiting for the specs, the demos
    some official marketing stuff to be up on the website.
    I assume as per Rohan this would be on the 18th of December. I hope most of the GUI stuff is proof-read and fixed in the first update ( should be simple to fix )..
    As I said earlier, I never pre-ordered the iphone, I will never pre-order the Adam.
    I will wait for the beauty to be released officially and order it after watching the videos.
    Better still I would have loved to buy it in Bestbuy or Walmart . Play it with hand and then buy it.
    Awwwwsome!!!

  1509. I think the only reason why custom chargers were brought up is that many pre-buyers never dealt with overseas transactions, any int. ebayer or cross border shopper knows that the buyer is responsible for any customs or VAT

  1511. When will the next batch of PQs be available? (and at what price?). If people were interested in your LCD, they would be “sold out” too!

  1512. I am little confused as to why you pay for the Adam when you pre-order and this is the most troubling part of the product. I cannot consider paying for a product that hasn’t passed FCC testing with a cost to withdraw my payment and the fact that you have to pay when you aren’t even guaranteed a product (i.e. still pre-order not purchase) really troubles me. Is there any reason why you (unlike many other companies) request payment before the product is even released (let alone dispatched).

    Please Rohan. Give me an answer. I want to support you and I want to love Adam. I want to buy Adam but this really concerns me.

  1514. I think I’m over my little hissy fit now. Wasn’t particularly happy with the way the pre-orders went (and that I didn’t get an email), I lost a fair bit of trust in NI.

    But the more I think about it, the more I consider it still a decent bargain. Obviously with more information I’d be more certain, but the main kicker for me is access to the Google Market (although considering there are likely to be XDA devs interested in this I’m not 100% sure it’s a big concern), so I think if the pre-orders get stocked up again with some PixelQi screens I’d be willing to take the plunge.

    Just waiting on more pre-order stock…

  1516. Rohan,

    After the video(s) that is released on the 18th, if it becomes possible again to order the Pixel Qi model prior to CES, can there be an opportunity for those of us that never received a pre-order email but are members of the family here and ardent supporters of Notion Ink and the adam, get an opportunity to pre-order?

    My fear, and some others who have posted here or on notionaddicts, is that once you officially launch at CES, everyone is going to throw away their iPads and buy adams, and it may be near impossible to purchase that which we’ve been eagerly anticipating for so long.

    Please?

    And congratulations on the number of units sold so far, you guys deserve the success I am certain is coming your way.

    And thanks for designing and producing a “tablet” that is a fantastic, must-have piece of technology. I can’t wait to get one and take it out in front of all my apple-loving, kool-aid drinking, iPad fanatics that believe they have a revolutionary device.

    I’ll show them revolutionary. (With your help.)

    David

  1519. Never Mind, i went to the notion ink website and saw the “Check the pre order statues” button thanks 😉

  1522. Rohan, how about you give us something more to drool about by posting the weekend special you were going to this weekend 🙂 Critics be damned! I’m sure you’ve learnt from this experience. Keep up the good work, we need more companies like yours… you can’t please everyone!

  1523. Is Gagan Gupta a major H2G2 fan? a very prominent red 42 on the main screen now, didnt notice that one before

  1525. I think it is kinda funny that people clamored for Rohan to give us an ability to get an Adam in advance of the general release. So, he did; and now some people are clamoring to pick on Rohan because not all of NI’s ducks are in a row.

    Give NI some time, folks.

  1526. A bit bummed. I didn’t get an email with my pre-order notice however the website appears to be letting me into the pre-order form, so that’s good. However, sad to see the PixelQi screens are sold out and it is not letting me place an order for them. I don’t care if its on back order, I just want to get on the list for when the next batch is avaialble. Please help!!

  1527. Seriously Eric,

    NI has no obligations to anyone, including you, until you are a customer and have actually paid for some product or service.

    So blowing off so much steam is not going to get any results.

    This blog in particular has been a medium to keep all of us posted on the progress of the most eagerly awaited product in years. A company that actually listens to its customers. However too much of this shrill feedback will only cause this blog to close down or morph into another large business that gives no regard to its customer. Maybe that’s what you and the other trolls want. Some of us actually want to continue to hear from NI about the progress and release of this fine product.

    Please let us carry on in peace.

    Some day the product will be out with clear specs and videos, a good review from tech sites, a good payment mechanism and maybe you will get legalese from your trusted store that will make you feel confident to commit your money. It may cost as much as the IPad, or even more. You will then have to decide if the specs and freedom granted in the ADAM is worth all the money that is being demanded for it. So you can wait for that day.

    Those of us that are on the bleeding edge have put up money for a piece of history in the making. We have waited for more than a year to get so close to an Android tablet that is not a piece of junk and yet priced so competitively. None of your shrill feedback is going to discourage this group. However it may certainly cause the next un-informed buyer to pause till the reviews start. Then it will be another mad rush. Or maybe not.

  1528. The reason I liked this tablet is the e-reader function.
    Otherwise I could buy a Ipad or something else.

  1531. I still can’t get the check pre order link to work. I’ve received the confirmation email (15 times I might add), I would like to see this work to put me at mind. Rohan when are you going to have an official forumn so this can be a blog instead of a bitching session.

    Respectfully,

    David

  1532. Is seems they may have done something different for Indian users. My card was charged in US$ and my UK bank charged the exchange rate, think it was Visa’s rate.

    It does sound like your situation is different, would it be more beneficial to you if they charged your card in US$. so you get Visa’s rate.

    From the CCAve site I noticed they pay out to their customers in INR (please correct me if Im wrong), which cant benefit NI to convert in your case from INR to US$ and back to INR that seems like the exchange rates and charges would be applied twice….

  1535. SAR -> Yes, I forgot this one. It would be good to have this info as well.

    EMF -> I think the FCC certification covers this one. Nevertheless, it would be good to know this too.

  1537. I just tried Again and it worked 🙂 it is showing a JANUARY 9th Shipping Date !!! YAY

  1538. Just tried the Check Pre-Order Status and worked perfectly for me. Must be the way I hold my mouse. 🙂 lol

  1540. An interesting interview with Rohan just published couple hours ago. As Android Police claimed, they have sent many requests for clarification and interview opportunities to NI, but did not get reply. I guess NI have got los of requests from other media as well. Well, Rohan gave this opportunity to the Hindu Business Line…

    http://www.thehindubusinessline.com/ew/2010/12/13/stories/2010121350030100.htm

    Can any our India pals around here tell me how credible is this media in India?

  1541. An interesting interview with Rohan just published couple hours ago. As Android Police claimed, they have sent many requests for clarification and interview opportunities to NI, but did not get reply. I guess NI have got los of requests from other media as well. Well, Rohan gave this opportunity to the Hindu Business Line…

    http: // http://www.thehindubusinessline.com/ew/2010/12/13/stories/2010121350030100.htm

    Can any our India pals around here tell me how credible is this media in India?

  1544. It worked for me check on IE9 and Chrome both times worked…JAN 9th is the Estimated Shipping day….

  1547. “that Pixi Qi has been listed as the top innovator in 2010 by Popular Mechanics.”

    Nice to know. Notion Ink maybe in 2011?

  1548. Here is a very recent article on Notion ink from the hindi business line ..

    http: / /www.thehindubusinessline.com/ew/2010/12/13/stories/2010121350030100.htm

  1551. I received 15 emails as well. So far the check order status is not working for me either. I will give them till tomorrow and then check again. If it’s not working I’ll send them a message and hope to get an answer.

  1552. I keep coming back here as the Adam on paper is the best device by far… I played around with the idea of getting a Viewsonic G tablet–but it doesn’t have the GPS onboard… and no other pixel Qi option (alhtough not an option for those who didn’t / couldn’t preorder).

    An update on availability on the Qi device would be helpful–and an option to get in a que for shipment when available.

    Also, if there would be a very obvious update to the blog when the Mastercard option is available, that would be VERY helpful.

    I figure I can survive without a tablet device a while longer (or borrow my wife’s)… Who knows if the Ipad 2 is immenently coming or not, but I’d prefer an Android over that…

  1553. This is the first time I am posting on this blog though I have been following this blog for the past several months. I figured I would put down some of my thoughts down regarding the whole process.

    I first heard about the Adam and Notion Ink while reading Slashgear and subsequently watching some of the videos of the original product as shown during the last CES and was very intrigued by the concept and the design. Though the design that was originally shown and rendered and the subsequent product were quite different (in a good way), it was a wonderful concept with the Pixel Qi screen. While keeping tabs on the project as went along, I came up on this blog through NI’s website. I had decided that I would get one as soon as it was available and have been waiting for about a year now and it looks like it will be with me by the second week of January 2011. Wanting to get it did not stop me from getting an iPad when it came out and I have been very happy with it, especially with latest update. All that aside, I do want the Adam with the promise of superior hardware, what promises to be a great UI and the ability to expand its uses. That makes me agnostic about any of the products. I have no brand loyalty.

    I have never seen any other company offering something similar or any other tech product do this kind of interaction. I do not recall Apple having any kind of interaction with their fanbase regarding the iPad or Samsung with their Galaxy tablet or for that matter any of the numerous ones that are supposedly in the pipeline. I cannot tell whether the concept of soliciting feedback on a product during the development phase when no one really has any idea what the UI is going to be or the various apps that are going to be present, is a good one or not. I would think that the people who are developing the device already have an idea about what goes into the product and that what they do to the develop is not something that is necessarily done by consensus from the general public, however well informed or well meant those suggestions might be. What I saw from the blog were ideas and suggestions about what should be in the tablet, that finally I figured that short of making coffee and breakfast for you, this tablet should be able to do just about everything else!

    Along the way, the company in the form of its CEO Rohan kept the interest going by such endeavors as choice of colors and logos and the like. By now most folks have probably realized that the choice of colors is usually limited to how expensive it is to produce and the reason we do not see the iPad or the Galaxy or other tablets in different colors is just that. On the whole, it is probably much cheaper to produce black and white or black and silver units. But it served a wonderful purpose, which was to keep the interest going at a time when there had been a lot of talk of it being vaporware due to NI missing so many of their own deadlines.

    It was amazing to see the amount of angst that was demonstrated regarding the logo selection process and sometimes the vitriol that it generated, including one post which had so many patent attorneys (sic!) offering their warnings and suggestions, that one would have thought these guys at NI have no clue about using logos for their product!

    And finally we come to the whole pre-ordering process. Of course Rohan had indicated that there would be some preference given to people who had been posting regularly to the blog AKA “the family or la famiglia” and they would be given a 6 hour headstart before the doors were opened to the teeming masses. I was not one of the family and I was not the lucky recipient of a golden ticket, but I was able to go to their website around 9PM EST and got to order one of the Pixel QI units with wi fi without any problems or glitches. Took me about 2 minutes in all and received a confirmatory e-mail a few minutes later and a follow up e-mail 2 days later. Given that, I cannot quite get the level of angst it seems to have caused so many of the other folks. For all the folks who kept wondering where their special e-mail was and hence missed on the opportunity to perhaps look on their website for the ability to pre-order, whose fault is that? And as in so many things in life, you snooze you lose! However, at the end of the day, it is still only a tablet, not world peace that people missed out on. If it is fabulous as the spec say it will be, then there will be many more available shortly. All the folks who stood in line waiting to get an iPad and braved the cold and then did not get one because the store sold out, did not resort to pitchforks and tire irons and verbal riots. To read the anger and the sometime ridiculous suggestions about wanting deep discounts because they could not pre-order only makes them sound that much more pathetic.

    This post is not to give advice to Rohan or to point out all the mistakes and errors that the company may or may not have done. Others, it appears, have certainly done that! In spades!!

    And so, like one of the others who posted before me said, to those who were able to order what they wanted despite the ridicule from Crunchgear or other blogs and are awaiting their Adam, good for you. To those who could not, due to whatever reason, have faith. After all, given the fan base that Apple has, not everyone got the iPad as soon as it came out and they seem to have done OK, including the people who did not get it on the first day!

    In short, get a life!

  1554. From the article, which is dated the 13th of December:

    “It does not have the right user interface, he says apologetically, and I infer that he would like me to believe that the real product will be significantly better. We need to wait a month for it.

    I don’t know when the story actual took place, but I certainly hope it wasn’t this weekend. I can’t imagine them not having the UI ready. However, it certainly would explain the lack of any true photo and video!

  1555. www . thehindubusinessline . com/ew/2010/12/13/stories/2010121350030100.htm

    From the article, which is dated the 13th of December:

    “It does not have the right user interface, he says apologetically, and I infer that he would like me to believe that the real product will be significantly better. We need to wait a month for it.”

    I don’t know when the story actual took place, but I certainly hope it wasn’t this weekend. I can’t imagine them not having the UI ready. However, it certainly would explain the lack of any true photo and video!

  1556. @grEEEg

    You are so mean 😉

    Those poor HD-DVD owners.
    They are applauded for their courage though
    (and for making the Blue Ray technology cheaper).

  1557. The preorder status is not working for me either. I get the loop back to sign in. Any fix for this?

  1558. I think NI should have their own official forums. It would be a great way to provide news/support for the community, from the community. Also, NI can setup restricted sub-forums for privileged members e.g. Adam owners/Top contributors. NI can then provide additional news/goodies/support… This way, they can keep count/stats of the “family” and potentially provide exclusive access to new stuff e.g. pre-orders for new NI products and avoid the mess that happened with the Adam in the future.

  1560. Still no luck. I did miss the first pre-order (BofA decline my transaction thinking it was fraudulent), but pre-ordered when it opened up to everyone — and after getting BofA to approve the transaction. Maybe it’s only working for those first pre-orders…?

  1561. I went there as well and it is say my order number and email is invalid.

    I was one of the people where the payment stopped on the last page. I got a confirmation email with an order no from ccavenue, but nothing from NI.

    My visa was charged but now I don’t know if I am getting a device.

    I have emailed the preorders email group twice but they are not responding – this is scary!

    NI – I am sure I am not the only in this position, please respond directly or put up an FAQ!

  1562. I think the article mentioned something like “it’s a month before release” so prob talking about November time?

  1563. WOW!

    First off let me say that I am not East Indian; I only mention this so those amongst you who want to criticize my use of the English language can feel free to do so. I am a product of the North American education system, which by the way has been criticized for years. Frankly I don’t care what nationality you are, nor do I care if English is your first language or tenth, I am 100% sure that your English is better than my Hindi, Bengali, Mandarin, Cantonese, German, etc. Criticizing anyone’s race, creed, language, or religion reflects more on the writer than anyone else.

    While I will admit I was frustrated trying to place a pre-order, I am not oblivious to the fact that few among us (if any) have attempted a launch/pre-order on this scale. I am sure that IBM, HP, Dell, Lenovo, and Apple would have done a better job, but who amongst them would have done so with their first product launch. We do not have the final specifications, to be clear I wanted this product in my hands 6 months ago on less information than we have today. I believe the delay has only improved the Adam and offers early adopters greater product longevity. I am sure Eve will be better and its launch will likely be better than that of the Adam.

    I have been following the Adam for close to a year, I have followed most, if not all, of Rohan’s demonstrations of the various prototypes and blogs describing the then state of the art Adam. Most readers that have followed the product for any length of time have a fair understanding of the capabilities of the product and the direction NI has been going.
    The iPad is an amazing product and Apple has done a great job with both the hardware and software. That said there are a few limitations with the product, which does not make it the right tablet for me. Flash support being one of the more notable missing features, at least for me. Lets face it; if the iPad were right for everyone we would not be following the Adam.

    The pure lack of Android tablets speaks to the frustration NI has been going through. Yes there are a few 5 and 7 inch Android based devices out there, Dell Streak and Samsung Galaxy to name some of the more well known. While these devices are interesting they speak to a specific segment of the market. Their smaller form factor makes for a different usage model and allows them to avoid some of the limitations of Android’s pre Gingerbread versions of their operating system.

    Yes product reviews of the Adam would be great and I am sure they will come, however NI needs early adopters to survive if for no other reason than to just spread the word. Further I agree that in being an early adopter I have made a leap of faith. I understand if this leap of faith is not right for every individual and I agree that for those people it is best if they wait for product reviews. If you want to criticize those of us that have made the leap so be it, I criticize those would be Zions’ who purchased iPads simply because they are made by/for Apple.

    We are all entitled to our own opinions, at the same time the purpose of this blog should be to help improve the product and the product’s future. Constructive criticism is always welcome but criticism for not other reason than to vent or that is directed at other comments is wasting everyone’s time.

  1564. Here’s to a demo video of the final product. I happened upon the Adam two days ago as I wanted to see iPad rivals. The Adam was listed in a top 10 youtube video for 2010 tablets etc….so let’s see it!

    I didn’t want to buy the iPad 1.0 as typical Apple give little flashes (no pun intended) of genius but not the full joy with their first version.

    The Adam looks immense…really hope it does deliver all it promises. Also hope the guys at Notion succeed. All seem disorganised chaos at the moment but it maybe is to be expected for “young guns” let’s hope if the product is what it is reported to be that they join the market. Competition is healthy.

  1565. @Joshua Price
    I did read and agree with your previous comment. The comments on this blog seem to get mixed up – and are not aligned in threads.

    Hopefully wordpress is not deleting your replies.

  1566. That is just plan BS… those who didn’t get what they wanted… EXACTLY wanted are bitching and whining…. Do be pissed because things didn’t go EXACTLY the way YOU thought is should have. This is life and reality, shit happens and shit happens to some but not all.

    As for keeping things “guess the feature”, iPad and Mac in general do it all the time… as a matter of fact they DELIBERATELY keep out features, like a camera(s) OUT so that they can “UPGRADE” they system… obviously, they do NOT have any TRUE FUTURE innovations to keep something like cameras out of the initial version when their iPhones already have them.

    What the F!@#$#%% is up with Apple!!!!

    Roha and company keep up the good work… until I don’t get something I wanted EXACTLY and I will act like “thatguy” and all the other sore “losers”

  1568. Make sure you don’t have any extra spaces in the order number if you copy/pasted it.

  1570. @bruce

    Well said and nice research.

    Blessed are the ones who do no research for they do not know the naivety of their remarks. It is a blessing to live in ignorance because it allows you to keep coming up with the same remarks and questions and keep believing in your own greatness, worldliness and wisdom.

  1572. Rohan,
    Please Please Please have quality control in place and take the time to check each of the pre-ordered Adams to make sure they turn on and work especially since these are the first adams from the production line. I would really hate getting an Adam that did not work and having to pay 5% fee to ship it back just to wait weeks if not another month for when you have more adams in stock. I would rather just wait until I get an adam that was tested and known to work by one of your techs before it was shipped to me. I’m sure you don’t want the hassle or bad public relations of adams not working when the customer receives them. Here is another opportunity to proactively catch problems before they reach the customers.

  1573. Good Luck with the product! Though I was not able to pre-order, I would still love to buy your top model!

  1574. true…! Maybe Rohan showed him a “more or less” stock Android GUI and didn’t want the journalist to look at the official one…?

  1575. yeah theres pretty much no way I can recommend notion ink if my adam came in defective, especially after this debacle. It would not only cast notion ink in a bad light but stereotype indian companies for me as I’ve been reading that this behavior is typical of indian companies

  1577. Okay, I have decided that as soon as more Pixel Qi’s come into stock, I am grabbing one.

    To me the only real uncertainties I have about Adam concerns the software. And the more I think about it, the more I don’t care about the software. It isn’t that it is not like-able, because it very much is. My thinking is that despite its usefulness, should there be bad bugs and glitches, there will always be modders at XDA who will take it to the next level. With XDA, nobody should ever worry about Android support, even in the unlikely even NI fails.

    That said, it really is about the hardware and form factor. The pieces that are inside Adam are what I want. I just don’t see a better spec’d 10″ tablet out there… and I don’t expect too many at CES 2011 will have the Pixel Qi screens. Pixel Qi had some pretty bad production problems this year. They only recently announced the factory is back on track. As such, I predict most companies have already began their work on tablets for CES 2011 sans Pixel Qi. As of September, Pixel Qi had only listed two 10″tablets coming to market: Adam and one from Innoversal, the Lattice (which oddly looks a lot like Adam). Besides, the 7″ inch form factor is what will be pushed on consumers here in the US. Even Pixel Qi is getting in the action and creating one. Be that as it may, 7″ is just too small for me.

    Also, look at the pricing, if you are here in the US! If the big boys (Dell, HP, etc.) try to emulate Adam’s specs, they certainly will be charging almost a $1000 for it. The Samsung GTab is $600 on contract! For what? A 7″ screen, without the vroom (Tegra2) of Adam or the Pixel Qi screen?! The value proposition says the Adam is the bargain. For the price, you simply can’t find better hardware. Heck, you simply can’t find better hardware despite the price!

    I can admit I was and am upset about the missed deadlines and information black out during the pre-oder launch. I stayed awake for over 36 hours monitoring the blog. And it certainly exposed a lot of questions! However, those questions are mostly about Notion Ink’s evolving business practices. Even so, I am sure the missteps are simply because Rohan thinks he is a Steve Jobs when in reality, he is a Steve Wozniak. His skill is in his imagination and creation, it isn’t in understanding the process of business; supply chain management, marketing-sales logistics, etc. Rest assured though, with dedication he will master these too. In the meantime, we all will just have to endure the turbulence as this flight reaches altitude. Besides, Woz is the real hero anyways!

    While I don’t agree with their TOC’s and such, they don’t scare me as much now that I have talked to my credit card company. You see, I have a VISA which has extra buyer protections for purchases (and even some extras for “online” purchases), such as extended warranties and product replacements. If my Adam was to fail and I was forced to mail it back for either a refund or replacement, my VISA would pick up the extra costs. My exposure is pretty much nil.

    So really, what do I have to fret about?

  1578. Need to hire more customer service staff to answer email enquiries; need to ensure high QC of products in China so that there would be minimal returns or exchanges.

  1579. I just threw up. Not a little in my mouth, but great billowing waves, all over the walls.

    Daryl, if you have a sense of decency, please spare us any more “poems.” And if you have a dog, please send it over to my place to clean the walls.

  1580. ^^ I m also of the same opinion. Rohan won’t show the journalist the real UI. I guess patents are the reason why he is being so mysterious about adam, which takes a long time to get.

  1581. Adam will be a success, but overall there is a communications issue when dealing with developers and the public. This could be just a lack of staff due to high demand. I think there should be an expert in PR to help correct the issues. It is the little things that are adding up. Anyway looking forward to a full hardware launch of Adam and the video on December 6th.

  1583. +1. From what I can figure out, the answer is no. Rohan said we can use a capacitive. These are about as wide as a finger. I think they’re mostly useful for those days when you leave your fingers as home, provided you’ve remembered to bring your capacitive stylus. Rohan later said that there’s no true digitizer but you don’t need one because the screen is one big touchpad, or something like that.

    This sounds like you can’t use a fine-tipped stylus and, for example, scribble in e-books, or do any kind of very fine drawing. It would be nice if I’m wrong. It would be also be nice if Rohan would tell us, since this is a feature that’s been requested very frequently.

  1587. Hopefully we get more details (Pictures etc) revealed during the week to the Dec 18th video.

  1588. I dont think I follow your argument. If he didn’t want to at least show off part of the system, why do the interview? He could have easily asked the journalism to not take pictures or only show off what he wanted.

    And as to the patents, do you actually think that a month before shipment is going to be enough time to clear patent issues?

  1589. Doesn’t work for me, but my credit card hasn’t been debited either. My guess is that shipping date is supplied when funds are received. Let’s see if this theory works. Been theorizing a lot about NI. But I trust these young jedi warriors. Use the Force, Inkers!

  1591. “If he didn’t want to at least show off part of the system, why do the interview?”
    Just to be in the news 🙂 ,which is not a bad tactic…

  1592. I’ve been watching NI for over a year now. Waiting patiently. I can wait a little longer. Would like to see video of the Adam in action. Would like to see video of the user interface. Would like to see objective 3rd party reviews. I understand these things will come in time. I can wait. I think it will be worth the wait.

  1593. so after the initial pre-orders they will no longer make adams? Great buisnes model!People need to relax and fanboy’s always sound ignorant. The goal is to support, not act like children.

  1594. @ takeru said, on December 13, 2010 at 07:20

    > …why do the interview?..

    Oh, he did it just so that folks like you get an opportunity to question this action. After all, if there are no comments or interesting tidbits to discuss, what is the point of folks like you and me coming to this blog, huh ?

  1595. interesting thing I noticed – # of comments dropped from “Pre-order” era to few months before “Pre-Order” area

  1596. You asked for comments and suggestions with regard to customer service. I respond with this:
    1. Pre-ordered products are never charged until actual shipment has taken place.
    2. Defective/wrong products are never charged a handling and or restocking fee; most companies additionally pay postage both ways for the return/exchange of defective products. Restocking fees on “changed my mind I’d like a refund” is a normal practice for many companies; so I understand this part.
    3. Full information about the product is always made available before order; including actual photographs of the product being ordered.
    4. Phone numbers for service and support should be working before they are made available.
    5. Disclosure of the pending FCC approval should have been clearly stated. This potentially could hold up actual shipping.

    I have been holding onto $600.00 for almost a year; waiting for this product. I sincerely hope to see an actual product launch; and will hold my cash a bit longer. However, I would also like to see a customer focused company; with terms that cover both your company and the customers expectations – namely that they will receive a functioning product that is the same as the one ordered or the company will make it right.

  1597. Not that I’d slap it to the side of my head like cell phone, but falling asleep with it in my lap is a distinct possibility 😛

  1598. PLEASE SIR . please wait to see the adam in stores and read 10000 reviews in web and meet some one who got the adam already and resolve all your concerns. Only Then you can try to love adam. Nothing is stoping you sir from waiting . Please be in calm till then. I am really concerns me that you are too much worried about the adam . Don’t worry Adam will stand on it’s own . Thanks

  1599. Well, we can all sit comfortably and speculate why Rohan made one or the other statement to that press reporter, and since they are speculations, any of those could be true. The fact that we are aware of (as told to us by Rohan) is that all the applications are in beta phase and are under going testing. So maybe they are adding the fit and finish to the application and he did not want to show it without the apps shining (so to say). It could be as simple as that and nothing dubious.

    Let us wait until CES to see what Rohan reveals and what the media will report as part of their ‘hands-on’ review.

    Like I have mentioned earlier, we just need to be patient for a few more days to distinguish fact from fiction.

    But, for entertainment sake, we can speculate all we want.

    Rohan, if you are reading the comments, please let us know if you will be attending CES 2011 or not. We are not asking for proof, just confirmation. For this confirmation, your word is good enough for us and if you confirm your attendance then we will wait (impatiently) to see your unveiling at CES 2011 and the subsequent ‘hands-on’ reviews by Slashgear / Engadget.

  1600. Thank you for this…along similar lines, not everyone who wants an Adam can necessarily just say, “Oh, I’ll put up $600 on faith” when they know how many weeks or months of groceries that $600 will buy for their kids. Or Christmas presents. Or clothes. Or _____ …

    When I do take the plunge and buy the Adam, it will be a big plunge, and it will be a huge help for my schooling and studies, but with mouths to feed at home, it’s not something I feel comfortable diving into without REALLY knowing what’s happening…I don’t want to do anything I wouldn’t feel comfortable telling my family about, and pre-ordering a device I can’t show them much about is something I just couldn’t bring myself to do, even if I HAD been able to pre-order a Pixel Qi version…

    Just offering some perspective there, that’s all…
    J

  1601. Looks like the reason for us not finding NI registered in CES can be found below:

    “When Jensen, Chief Executive Officer of NVIDIA, launches ‘Adam’, a touch screen tablet at the Las Vegas Consumer Electronics Show in January 2010, it is going to be a very big day for India.”

    “Seeing a good idea, NVIDIA offered to handhold the team. “Theirs is a brilliant idea and we have seen the burning desire in them to create an innovative product. It has got good potential in India in the fields of education, entertainment and telemedicine,” J.A. Chowdhary, Managing Director of NVIDIA India, points out.”

    http: // www. blonnet.com/ew/2009/12/21/stories/2009122150130400.htm

    Somebody had earlier posted a link to related link and I found this on the same webpage.

    I raised the question earlier and now I have the answer.

    I am happy for NI and excited about them being showcased and getting recognition from a big name in the industry.
    To adam:
    Go forth and prosper

  1602. WTBS you are tying to speak for @sa. Save your faces for the adaam global release. Till then het lost in crapple

  1603. Dear Rohan,

    To me the most important feature of adam is Pixel Qi and Tegra combination which no other tablet currently available offers and we have not heard of any other similar device coming in our way in near future. If you remove the Pixel Qi component, it falls into the category of many other android based tablets that are currently flooding the market. Agreed you have created a customized UI and your software might be superior to others, but to would be customers of your device it has to be the Pixel Qi screen that will give you leverage. Consumers are eagerly awaiting a device that can serve as a color ebook reader and also perform functions of a netbook. So please ensure that you have enough supply of Pixel Qi screen and make them available as soon as possible. It would be great if your website displays the next estimated date when we can order those instead of staring at the ‘Sold Out’ tags.

    Regards!

  1604. http: // www. blonnet.com/ew/2009/12/21/stories/2009122150130400.htm

    reason for not finding Notion ink @ CES

  1605. NVIDIA to launch ADAM @ CES

    http: // www. blonnet.com/ew/2009/12/21/stories/2009122150130400.htm

    reason for not finding Notion ink @ CES

  1606. I entered my information correctly and it doesn’t recognize my information.
    Should I be worried?

  1608. Rohan,
    Good luck working through this period before product launch. It seems like some problems you face are much easier to deal with than others (i.e. a couple of real pictures or an up-front explanation as to why this isn’t possible). I didn’t feel that a pre-order was warranted for me, but I hope to change my mind on buying one after more information is available. Many people hope that Adam, or really any tablet, meets the potential that they know is there.
    Good luck making this happen.

  1610. Just posting the link of article (published in hindubusinessLine): interview of ROhan with k. Venugopal in case it has been buried under deluge of comments posted here.
    http://www.thehindubusinessline.com/ew/2010/12/13/stories/2010121350030100.htm

    Besides the negative points that have been mentioned by some of them them, This interview does contain many of the information which has been asked by various posters here( like sim card, compatibility with linux as well as with Windows Mobile, HSPA, GPS etc)
    Do give it a read.

  1611. I think the poster is implying that notion ink won’t be registered at ces 2011 either because Nvidia is officially launching the adam. Not sure how believable that is but that article says nothing about CES 2011. It was written in 2009 and mentions that Notion Ink would be at the Nvidia booth for CES 2010

  1612. Dont understand why i slipped threw the cracks but for some reason i didnt get a preorder chance from posting here or signing up for developer.oh well i hope to see the reviews of the lucky people who got to preorder. so please post them as soon as you can.

  1613. I don’t even think it matters if Nvidia is co-launching Adam. We already know that there will be more Tegra2’s showcasing soon. I think what the old article shows is that NI doesn’t need a table of their own. They can share space.

  1614. Don’t you realize that Rohan doesn’t have the final product yet. Go back in the archives and you will find on Nov 10 “The baby is here”. These were samples with different textures, bezel widths, ect. So they can’t make a video of the final product if they don’t have it. I think that is why we are waiting for the 18th. Rohan doesn’t want any more uproars by making a video of a sample that may not be just like the final product.

    A few people said that the blog had become a school yard and I sadly agree. Since the preorder rush most of the regulars have stopped posting and I am saddened. I miss the Gecko………………………..Tom C

  1616. Its a reasonable assumption but the article itself is irrelevant imo. Grasping at straws to justify why Notion Ink isn’t registered.

    Would have put everything to rest if there was an actual weekend update. But there wasn’t so who knows.

  1618. This is the CES 2010 Link.. A year ago.. No use of this…

    Although i do think that the Notion INK People will launch with Nvidia.. Nvidia has a huge booth for Tegra 2.. And i think along with the Notion Ink ADAN, few more tablets are going to be launched or demoed

  1622. After months of trying, I finally realized that computers are called ‘Automatic Data Processing Machines’ under the HS nomenclature. Look under code 8471.

  1623. I don’t understand, this is an article from December 2009. What does that have to do with CES 2011?

  1625. I ordered the Pixel/QI with 3G and WiFi, without any hesitation whatsoever. I believe in the Adam, and believe I will have the best tablet available, in my hands soon. I’m not usually wrong about technological decisions, such as this one, and I am pretty sure I will not be wrong about the Adam.

    However, should something go astray, and I do not receive what I paid for, I’ll send in the troops from Amex to fight my battle and bring my money back to my bank. I’ll be devastated, unsure of where to turn for the next best thing (probably at a higher price), and embarrassed that I was taken in by a scam. But I will have my money, I’ll feel OK.

    I just don’t see the former situation happening, though.

    I love instant gratification, so the waiting is driving me a little crazy, but this too shall pass.

    Jeff

  1626. Attn: Notion Ink and Rohan

    Is there a chance you fired some employees or rejected the CVs of some engineers, who are so PO’d at you they are trolling everywhere?

    There seem to be some very foul mouthed Indians on the Android Police blog, and it seems that their impotent anger is the reason of a personal grudge.

    Further, I am still unable to get my preorder status from your login page, and it seems the sitemap is not updated either. Please buckle up and don’t leave loose ends. As supporters, it hurts us very much to see people having fun at your expense.

  1627. Anybody who wants to chat right now can follow me to this place:

    http : // www . atheistchat . us

  1628. I’ve tried crome and IE8 and still no luck. WTF???? Throw me a bone Rohan. I’m getting worried. I would love some feed back.

  1629. I think NI should be congratulated on the way they have dealt with this issue and I look forward to updates from them in due course. Congratulation on creating enough interest to crash servers! That is quite huge! I just hope some day my mastercard will be able to give me access to this great product. Again it’s congratulations from me and thanks for giving us a debrief you haven’t appeared to have hidden behind anything which is commendable.

  1630. Ditto…been trying to enter my info for a long while now, and in different browsers. No good.

  1632. On you first point regarding the 8GB of memory:

    This is just speculation on my part, but if we take Rohan’s comment of that the Adam will be expandable to 128GB as pure fact, then he could not have been taking into consideration pendrives as there are pendrives out there that are 256GB (there could be above, I only searched for that size for confirmation). This would imply that he was only taking into consideration the additional MicroSD card slot. The maximum MicroSD card available is only 64GB. Based off Rohan’s comment, this would imply that the Adam has 64GB. Again, there is of course the question as to why he didn’t mention this and why he put 8+ on the tech page. Maybe he wasn’t sure if on some aspect and of the hardrive and knew the minimum that would be in there was 8, but there was a chance it would be higher on final production.

    Again, all of this is pure speculation and dreaming with just a bit of logic and research. Who knows what the final would be. I hope its more than 8…but 8 will have to do if not. Storage space (thanks to the MicroSD card slot) is low on my priorities of specs.

  1633. Well what IS happening is that Indian customers are being treated separately. Maybe NI went ahead with CCAvenue’s billing policy as the current method, charging INR is more feasible for the domestic bank/card accounts possessed by people over India. NI did want the device to be accessible to all (and “all” don’t possess a credit card here). But may be it in hindsight that they did not see any potential Indian customers willing to pay in USD, when it acutally costs cheaper that way.

    Also all taxes are charged at the billed value, so if the bill states INR30000 as opposed to the USD550, peoples end up “import” tax on the INR-USD conversion rate too…

  1634. @J. said, on December 13, 2010 at

    While waiting for NI’s video on the 18th, you can watch a old Presentation video that can remove some of the strain of waiting. This video is on youtube the URL is below.

  1635. Sorry i was really anticipating to buy one but with all the doa and return percentages i just said its not worth it and the wait definately isnt i would love to support you guys but i just cant im just a senior with only one year left of school and there are plenty of other things to spend this kind of money on sorry i know i would have loved one but i know i will be buying an adam two for when college starts for me next year:D i hope you guys make a huge launch and get it so you can maximize your output on pQi screens so you guys can shut out apple cuz i hate apple, i hope you guys also get a superbowl ad and you have to have a catchy song and show the most wanted reasons why to buy it like how you can take notes and record the lecture, the copy and paste , word editing, the speed of it, multi tasking to the max, etc i will check back next weekend to see the video i hope you guys do a good job with it but its just too bad that you didnt wait two weeks to launch cuz then you would have known it was almost passed fcc then you could do all the things in the video that the model the fcc has currently. if you get that last sentence good haha. im really looking forward to that video i think it should be a live video of a kid taking notes in class of a teacher(rohan) talking about the adam. he then takes notes like nvidia2…. while recording, then he gets bored and starts browsing the web and copy pasting two random line for a paper he has in another panel and then he gets bored with that so he uses like a bluetooth feature, a sweet game using the 3accerometers, or just random stuff i think thats what an ideal video would be cuz it would show the many uses of it all at once. fun. college. work. and whatever else which may include that mystery feature(sensor)

  1636. Hi Rohan,

    somethings i felt can make adam more wonderful…

    —-i think the official site needs to be more polished and with good details. the website need to reflect what a great product adam is. try to focus on the site.. the website as it is now can be improved on a lot.

    —- details of adam need to be more specific…
    for example no where the battery backup is given…(atleast approx)..

    u can see the website of ipad for example… the clarity in specifications… that will make many people buy the product.

    if u dont tell about the product how will we know????

    —-try to hit the retail market soon.

    —- give some screens or video of genesis too. ofcourse apps r tyhe isp of adam n similar products..(n not just the hardware)

    —-try to relax Rohan. Goodluck. Delegate the work n u concentrate on bringing the product out fast…. 🙂

    regards,
    thonapa,Hyderabad.

  1637. hi,
    i have regularly posted on the mail. however i did not receive your special mail where i could get link to preorder my adam. are younot happy with me? kindly acknowledge atleast.
    regards

  1638. No problem ordering pq Thursday night even though I did not get the email. Preorder status check says Jan 9 ship. Cool.

    I don’t think many emails went out. Am I right?

    I think its time for introspection on everyone’s part.

    Half time! Take a few days off and hug your kids.

    Let’s come back more relaxed in a few days.

    Preorder status worked for me. Am I in the minority?

  1639. > Not that I’d slap it to the side of my head like cell phone..

    Why not? You could look hip and trendy. It’s all the rage today. In fact, larger the tablet, the better and more trendy. I, for one, will definitely be slapping the ADAM to the side of my face.

  1641. Express your solidarity or express your anger:

    htt ps : / / spreadsheets . google . com / viewform ? formkey = dEU2SkNLT1luYXpmSjhZWlpxaTJqUnc6MQ

    Remove all spaces.

  1642. @philip : Similar news clip links were posted earlier also. I guess nobody checks the date.

  1643. Rohan,
    Little bit of encouragement here. I’ve only been following u for the past few months and I am very intrigued by the Adam. What you don’t understand, is that you are creating a whole new level of thinking, when it comes to creating something…anything. The world is moving so fast and the old school ways of doing business will fade, how u r doing it will be the way its done. Don’t listen to all pundits and techno geeks who are squabbling about the tough biz decisions you are having to make. Greatness comes by pressing on… doing what you know is right in your gut.
    Enjoy watching you live your dream. Can’t wait to purchase an Adam and see what it can do.

  1644. Hello again,
    I am really looking forward to receiving an email regarding preorder. I did post on the the blog that stated we would be able to preorder after those who had been posted for some time. I hope to order as soon as the email arrives. Just asking again is all. Thanks,
    Dave

  1646. Rohan. Thanks for the pre order status.
    It worked for me.
    I’d guess you are sleeping now.
    But how about jumping in here in the blog like you used to do. It brought you love and respect. Remember?

    Joshua

  1648. Rohan, your posts, partiularly the last one, are beautifully crafted even when you are on the backfoot trying to defend your pride against the onslaught. The adversity of today will soon be gone and will help you to weather future storms. Adam has entirely facinated me but I did not pre-order because of thin purse. I hope to join the family when it is available in stores.
    I find Adam mentioned among the Tech Duds of 2010 in one of the Delhi newspapers, but that article also mentions Google Nexus and Iphone 4. Make it a Tech success of 2011.

  1652. Dear Rohan,

    if your are still in listening mode, here is what I can contribute in regard to the current matter. Many people from different fields of profession have offered their advice already. I’d like to add the perspective of a computer scientist/software developer to the mix.

    It is quite common for people with a technical education to become professional nomads so to speak, which is supposed to mean that they get to know many lines of work in the course of their professional work. I belong to that kind of people who have worked in many different technical domains, cross cutting through all kinds of business contexts (working for individuals, small businesses, extremely large companies.. / working as a one man show or in huge teams etc) I mention this because this preface adds a necessary context to the actual stuff I’d like to say, so here it comes:

    1.) the payment gateway.
    I realized payment gateways for several customers a couple of years back. I admit my knowledge concerning payment gateways is not up-to-date, but technical stuff is supposed to get better with passing time, so I assume that the current situation must be an improvement on what I dealt with in the past. In this regard I have to say that I have a hard time believing what you said about the MasterCard affair. Technically, realizing payment gateways is rather simple. In addition, service providers have their portfolio of payment methods already in place. It makes no sense to assume that each individual customer of a payment gateway provider had to deal with this stuff over and over again. In that regard, you saying that integrating MasterCard payments takes longer is completely beyond me. I have no idea what the people who are on this stuff have decided to go with, but this mention of yours sounds utterly strange to me. If you are not lying to us, then someone is almost certainly lying to you.
    Think about it.

    2.) Business people tend to believe that a company’s website is not a technically challenging thing nor an integral part of their _technical_ infrastructure. This couldn’t be farther from the truth. I don’t know about your front-end and middle ware team and the products they use, but it apears to me as if your team is doing everything “by hand”. So, in case there is no ready-made product in place that offers content management, business- and publishing-workflows and staging, I strongly recommend to search for a different technical lead. There are products in the market that are open-source and completely free.
    For a company of the size and the focus of NotionInk, not employing ready-made products that come with ready-made components one just needs to plug-in for adding functionality like payment processing et al., has to be considered a mistake. It’s not a matter of professional taste, but a clear mistake. It sure seems to me that you are not having such middle-ware in place but it is crucial and it doesn’t cost a thing to select the right products. If your team is coding everything from scratch, performing updates to the site by uploading webpages directly to a webserver etc. there is something that you need to do about it immediately.
    NotionInk doesn’t have technical legacy, and you need to employ people who don’t create the same. “Doing it right the first time” needs to be your primary directive as it is an advantage that a young company has over established ones who have to cope with legacy systems. With all the stuff going on concerning emails not being sent, payment gateways not working etc. it sure seems to me that your team have chosen a wrong technical path.
    For example: you are not the first company who needs a payment service. So shouldn’t there be products in the market where you just plugin a ready-made module for adding the clearance gateway of a specific provider into the specific middle-ware product of your choice? Again, think about it. If your product doesn’t have that feature, you are using the wrong product and are employing the wrong people. If your product has that feature but there is no plugin for your chosen payment provider, you have chosen the wrong provider.
    Also, think about cloud computing. Large companies are like Amazon/Google are trying to offer complete middleware stacks to customers. Not every player in that business might be completely there yet, but I’m sure there are solutions for a company your size where you just plug in your mail workflow component or your payment gateway module and can rest assured that everything works as expected because you are just one little customer in a cloud of customers who are using the same functionality

    3.) Concerning “Dont have short agreements!”
    I detest the conclusion you draw. NotionInk is not the victim here. There are no grounds for pointing at others and saying: look, they are doing the same thing. For anything in life you would like to do the wrong way, you can find black sheep to point to for reference.
    The solution is clearly not to have longer terms but to modify the terms that you have. Hiding the criticized information better doesn’t address the criticism and doesn’t make your terms more customer friendly. Your terms have been criticized by experts who run tech sites and do nothing but to scrutinize product offerings. If they quite unanimously come up with a verdict, they can’t all be idiots who don’t know what they are talking about.
    There is the opportunistic way and the right way. Your investors bring opportunistic reasoning to the table. You had the right view. Stick to it. Short terms are a good, long terms are evil. You were on the right track with this. I encourage you to stay adamant about this.
    If your investors see a threat in having customer friendly terms, the solution is to increase product quality and logistics.

    4,) Distribution
    I’m not an expoert in this field, but I cannot believe that shipping from China and a 50$ deal with DHL is the best one can do. As with your website and middle-ware, it seems to me that you put non-experts to the task, or at least people lacking experience. Aren’t there all-in-one solution providers like Amazon who can distribute your products for you?
    Also, you seem to be using DHL as a shipping provider only, but they are a LOGISTICS provider. That is much more! So, offering you an international shipping flatrate from China has to be considered a very crude entry level offering of theirs, directed perhaps to individual ebay sellers. I’m sure that DHL or some other logistics provider could offer you to bulk ship ADAMs to several of their stock locations, let’s say one in Europe, USA, Asia etc. and forward them to customers from there. Of course, you would need to interface with their systems in order to be able to make use of something like this which in turn means that you would have had to get your own software stack right in order to be able to do this. As I said before, it seems to me that therein lies your biggest problem. You cannot hire people off from university expecting them to make the right software product selections. Their horizons are not extended enough for this because their focus would be on managing webpages or whatever, but they surely cannot be expected to think so far as to incorporate all such aspects as logistics, payment gateways etc. So in today’s world it kinda always boils down to having the right software stack in place in order to be able to have access to the full set of possibilities. If your software stack is handcoded from scratch, your developers won’t be able to interface with DHL’s logistics software. It would be too much work for your developers and most likely, DHL wouldn’t even allow it. Secondly, there needs to be at least one highly experienced professional which you need to employ despite of the costs instead of ten less qualified cheaper people. As the saying goes: nine women will not give birth to child in one month.

  1653. No. It was the same timing for me then for you and I can go to this site. It should work for everyone.

  1654. > It brought you love and respect. Remember?

    And it also costed him and NI some credibility and distrust towards him. Remember?

    Dude tried to be open and transparent, and many here screwed him at the first public mistake he made. Remember ?

  1659. I fully agree with your statements and wished the people who have nothing better to do would just go and find another band wagon to hitch themselves to. I don’t believe that the iPad had any of the things they are asking for until after it was launched Steve Jobs always keeps things close to his chest and most iPad users also purchased on faith and on Steve Jobs dream which for them was great. I see this as another dream that is going in another direction. I took the leap of faith and was one of the early pre-order customers. I too can worry about the sky falling in but I am willing to take a chance. For the people worried about their money well that is good to, when you are ready you to can jump in. but we all take those first steps at our own speed. Just don’t criticise others for their decisions. Constructive is good, rants are a waste of time and are really becoming Boring.

    I suppose if this does not get of the ground you will have cause to come in and say “I told you so” but which of you will be here when it does come through appologising. I suspect not many.

  1660. Dear Rohan,

    If you are still in listening mode…what the hell are you doing at this blog !?!

    Stop wasting your very valuable and limited time reading the comments from self professed experts, whiners, and from folks like me. Product design for ADAM is already done and there is no more important input that we can provide you for the short term.

    You have a very important milestone come at you very fast -> CES 2011. Please focus on resolving the issues you and your team have identified to ensure a proper media announcement, and a proper end user experience with ADAM subsequently.

    Please, don’t worry about keeping us children happy. We will be here waiting impatiently. Unless you screw up and miss the CES 2011 product launch.

  1661. My suggestions:

    1. Make sure a video/images of production Admin explaining important features is up before as soon as possible , that will shut most of the mouths still tagging this with scam or doubt.

    2. Include PayPal or Google Checkout as payment handler.

    3. Clear doubts on storage capacity.

  1662. I can’t agree with you more.
    I have said it at least 5 times they need a content management system and a real shopping cart. I can build a professional cms site and integrate a “professional” shopping cart in a day or two. Why they are coding everything by hand is beyond me. Using wordpress is also beyond me. They have outgrown it. If there was a better shopping cart this checking preorders would not be an issue.

    Put this site up in 24 hours to support NI
    NotionInkTalk.com

    Use professional forums for myself at
    Diyprojectorkits.com

    And our store
    diyprojectorkits.com/store

  1663. @SRK,

    +1

    I don’t like the way you say it. But, I like what you say.

    I would like to subscribe to your newsletter, if possible.

  1664. @Rohan,

    No offense, but this is a bunch of bullcrap (re: below). I read all the other vendors return and warranty agreements carefully. Some I just can’t avoid buying their product because I need it. Others make such good products that I don’t worry about it. I haven’t even seen your product!

    Your response is a red herring. It is about the content of your policies not their presentation. Change your policies, not the way you present them! You have to realize that being in India means you need to seamlessly support your product just like other companies based in the US, Japan, or China. If we need to pay shipping both ways, import duties, 5% return fees, we are not going to take the chance.

    ::::Dont have short agreements! This is extremely weird suggestion and I will try to fight this till death. I have always found long agreements messy and incomprehensible, but it seems its best for business. In my last meeting our investors presented agreements from every other firm which had much worse terms, and no one knew, just because they were hidden somewhere in the long sea of texts or mentioned in nth url link:::

  1666. drawn out terms and conditions is one thing but a precise one is another. Notion Ink’s agreement was extremely vague and was completely in their favor.

    Concision doesn’t mean you should negate precision then decide on your own.

  1667. +1
    Same thoughts here! I would opt to wait for the videos & the reviews. Also i would prefer buying it form the local stores sooner or later rather than spending buks on shipping. As it makes no sense paying for such & having it delivered just a month earlier from the launch date, it wouldn’t make a difference. The actual cost of the device is reasonable. But when shipped blows up the promised cost & increases the overall cost of the Adam not making it cheap, an advanced economical gadget for what it was being build for either!

  1668. Make sure that your order number is NIO (Letter) and not NI ZERO XXXX.
    I enterred NI0XXXX and was told invalid order. I then tried again and used NI”O”XXXX
    and see that I did score a PQ w/3G due possibly Jan 11.
    Thanks.

  1669. Make sure you enter the order number as NIO not NI0.
    I used Opera on Linux and it worked fine.
    Lee

  1670. Welcome NOTION INK ADAM, Everyone please be patient with the master minds behind the ADAM. I know that they are hard at work to meet the supply and demand of all their supporters and consumers. Unfortanetly I have not been posting and have apparently lost my chance to pre-order the PIXEL Qi version. I will patienly wait as this becomes avalaible to the market. I would love to take this device everywhere, including work. I have been reading all of the MR. Rohan Shravan posts in the last month or so and am enlightened by all the hard work that has been placed into this device. I would like to ask a few questions about the product. What is the difference in all the designs? My career requires me to be out in the weather, is their any temp precautions that we should be aware of? Does it support MS Word 2003 or later? Does it have the capability of running or loading this MS office software? When will the pixel Qi models be back in stock? What OS are they equipped with and or support XP, windows 7? Sorry if someone has answered this before, I hope I can be welcomed to this blog community with open text.

    texting off techgeek

  1671. Rohan said he had the weekend special ready….would be really nice if he posted it now (maybe as a midweek special), so that we would have something to ponder on and discuss.

  1672. If you aren’t copy pasting, then the common error seems to be that people think the third character in the order number is the numeral 0 (zero) when actually it is the letter O (capital “O”). the order number format is NIOXXXXXXX (where X is a number and the rest are letters). Clear?

  1673. i keep trying to see my pre-order status but so far no good, please fix that rohan my page just keep showing the login screen.

    aside from that comments inputs are quite low compared to the last 3 post, either the have left (so much for the people like who were part of the silent masses) or they don’t find anything to post (well that’s probably my case, though this is the second one in this post i believe).

    still waiting for 18th i can wait to see it on action, after all using all that money with just faith was pretty much a illogical decision (though i still did that probably my teachers would kill me if i made a decision like that after all the logic we learned, currently on a math-physic based career though i won’t enter in detail what is it)

  1676. i wish notionink would respond to emails! i have had several questions over the last few months but no replies. Oh well

    Does anyone know when the next shipmet for order will come in. I missed pre-ordering as i have to work and the one i want sold out right away.

  1678. Hmmm….

    Even disappointed after pre-order notification… very much disappointed… Till now I’ve posted my comments at least 6-7 times… But didn’t get the pre-order link to my mail… checked my mail every hour, but only got disappointed… Unfortunately I missed the pre-order link in the NotionInk.com website and when I see today morning for pre-order, Pizel-QI model was sold out… WHAT??? Sold out??? I m following the blog & website since the Adam was showed in the CES (or some event) last this year starting…

    After all this, I m re-thinking whether this pad deserves my passionate eagerness??? Lets see… Even I couldn’t find the release date anywhere… For every other gadget, the release date is specified soon after the pre-order opens or even before that…

    ManiKanta G

  1679. Thx appreciate the comment.
    No sorry no dog, but you got a pretty long tongue I bet you can clean it yourself 😉

    Daryl.

  1680. EVERYONE NEEDS TO READ THIS, IT WILL CLEAR A LOT OF DOUBT ABOUT NOTION INK.

    I am slated to meet Rohan Shravan, founder and CEO of Notion Ink, the exciting young technology firm in Bangalore that is about to unveil its first product, a tablet computer named Adam that many in the market have been speculating will rival Apple Computer’s iconic product, the iPad.

    I am ushered into a spartan visitor’s room that apparently doubles as a mini conference room. It is almost noon but the office, situated on one of Bangalore’s busy information technology corridors, is unusually empty. Many of the staff had been working till four that morning, gone home to catch up with some sleep and are only now heading back to work.

    Getting up to the office for visitors is not easy. The security staff at the gate pointed me to the fourth building at the rear of the office complex that houses firms such as IBM, but once you reach it there is not a board to announce the firm. I am soon to find out why.

    A lanky, boyish looking, casually dressed man walks into the room and mumbles an introduction that roughly sounds like the name of the person I was due to meet. He is, as I learn later, just 25 years old. He leads a company that has 90 staff, all under 25 years. With Shravan and Notion Ink, you must expect to be surprised.

    “Why is there no name board anywhere?” I ask him. “It is deliberate,” he says. “In our previous office we had a board and every day we had numerous people coming up and asking to see what we were doing. We simply do not have time to tell them.” But tell the world through the company Web site and his own personal blog Shravan has been doing consistently over the past several months, titillating gadget freaks with the very many novel features of the tablet computer that is expected to be unveiled at the Consumer Electronics Show in Las Vegas on January 6, 2011. (The product prototype was unveiled at the previous edition of the show.)

    Many of the potential features of the product have been revealed on the blog, through video or still shots, and comments have fired back quickly. Those may not have changed the designs on the drawing board, but the feedback was used to confirm that the company was indeed on the right track, says Shravan.

    The company logo, however, was contributed by eager participants on a Web-based contest that the company held. It came at no cost. Indeed, many more inputs, some much more valuable than the logo, came virtually free. Shravan did a deal with three engineering colleges, promising select students of the third and fourth year a job with the company if they devoted their time at college working intensively at projects he would give them. That ploy gave him product development work at low cost; the students got their promised job at the end of the term. Twenty of them are already on the rolls, he informs me. I probe him on how and why he has taken on this gamble. “I have nothing to lose,” he says. “We spent only a few lakhs in the first few months” (the company has been functional only a year-and-a-half even though the idea has been three years in the making), he says, making light of the challenge.

    Shravan’s life script is just as intriguing. “Mine was a disturbed childhood” he says, matter of factly. Born in Mumbai, brought up in New Delhi, schooled in many other cities in the country, studying turbine engineering when his heart was on computers, he has seen great variety. Today his assets are bright young minds, some 90 of them. He is flooding the Patent office with applications, and claims that by 2012, he will be the third largest patent holder in this country after the pharma majors, Ranbaxy and Dr Reddy’s.

    His challenge is to build a product that will be different from what is available now. He thinks he has one. It is not going to be like the iPad, he says, because it will not need to be used in conjunction with iTunes and another computer. It has its own USB port to input software and movies, an HDMI output that can play a movie or a power point presentation on a television screen.

    Who are your customers? I ask him. They are going to be business customers, and largely in the developed world, he says. They can use all their business tools on this. All we provide is a kernel, you can run any operating system whether it is Android, or Linux or Windows mobile. The product’s estimated price has increased since last year, when it was pegged at $325. It will now be priced between $399 and $499 depending on the features, and it will be priced the same all over the world. What about India, I ask. The base price will be the same, but the import duty will be on top of that, for the units will be manufactured in Taiwan.

    At this point he does not know what rate of duty will be applied eventually. So far the prototypes he has imported have had five different rates applied depending on what they were perceived to be. Was it a phone? (yes, it has a sim card) Was it a radio? Was it a computer? Was it a camera? Well, it can be any or all of them. The final determination he expects later this month when he provides the authorities with a full list of features which he claims includes a couple he has not publicly revealed yet.

    He brings for me one of the prototypes with a Customs seal on the back. With Android software loaded, it looks like one of the recently released tablet computers in the market. It does not have the right user interface, he says apologetically, and I infer that he would like me to believe that the real product will be significantly better. We need to wait a month for it.

    Striking features

    The Adam comes with a memory expandable to 128 GB (you could possibly fit your entire movie library in it). A 3-megapixel swivel camera, fingerprint- and scratch-resistant touch-screen, a digital compass, GPS facility. Bluetooth and 3G HSPA connectivity are part of the package, too.

    The product comes equipped with HDMI Video output, USB and mini-USB ports for manual data transfer, while supporting Adobe AIR and Flash.

    kvenu@thehindu.co.in

    Related Stories:
    RIL eyeing Indian tablet PC maker?
    ‘Made in India’ for the world

  1681. Crystal clear, Amit.

    Still not working. Perhaps payment has not been received yet from the folks who can not get through the site. I am wondering how this will effect pre-order dates…

    At this time my debit Visa card has yet to be charged for both transactions.

  1682. have entered the order number as it is, ie entered the third character as O and not 0 and still not working. also I tried with 0 as well. In both the cases it came back negative.

    Getting please enter correct Order Number and email error

    Someone from NI please clarify us on this.

  1683. It would be fair to give them time until CES 2011 when they ‘intend’ to have the official product launch. Rohan should confirm if he only ‘intends’, or if he definitely will, launch ADAM at CES 2011.

    If there is no ADAM launch at CES 2011, I’m afraid the media will do a ADAM lynch.

  1686. In fact I hope they use that force which has been around the Big Bang and is part of the mysterious sensor / feature in ADAM. 🙂

  1687. I believe that from Rohans perspective if you feel that for you it would be better to have certain conditions met before deciding to buy then that’s o’k as if everything he has worked to accomplish is for real then those conditions will be met. And, if you feel confident enough to make the purchase based on what you have experienced over the last year then that just reinforces his commitment to move forward. The plans are in place for new advancements in hardware and software, sio , hey as long as you are confortable with your decision then everythinng is good. For me it’s just a feeling of dissapointment that the logistics just did not allow me to place an order and am looking forward to being able to do so on a PQ version. Pls let me know as soon as that becomes possible. My deepest regards and p.s. Slashgear is the best.

  1690. Please check that ur e-mail address is same as you put it in the order form.

    and if still not working please send a mail to preorder@no….and send a mail to comments at notionink dot com suggesting ur problem.

  1691. Hi Rohan,

    Heard about the “paradox of excellence”? You should read the book with the same name, it is a quick read and will help you deal with this situation very aptly, i think.

    If i were you….

    a) I would limit the chances of further “messing up” by reducing the possible points of failure. Reduce the expectations on NI for the next 6- 12 months and focus. I am hoping that in retrospect you realize that many of the issues appear to be stemmed from self induced pressure! Do you want to win the 100m race or the 10KM Marathon? Pace yourself accordingly.

    b) Get outside help

    – from somebody with experience in running a multi-regional e-commerce operation, to essentially take over the ordering etc process from you. It is a no brainer from what i can tell and somebody with relevant experience can wrap up this mess very quickly for you. You will never be able to predict all areas that can go wrong as well as somebody who has been doing it on a day to day basis. Moreover it is an area that is more about SOP’s than about creativity and innovation. Just make it simple and workable, introduce the cool and brainy stuff later!

    – from somebody with experience in launching consumer tech gadgets in many geographies, to chalk out a manageable launch plan for you. Again, I fear you guys loosing sight of a executable plan in trying to absorb and possibly act on all the feedback that you are receiving right now (including mine). A seasoned hand will be able to put things in perspective and take the pressure off you by picking and prioritizing things you should do at this point, rest can come later.

    c) Show some more faces from the organization. Any PR counsel will help you with details on why this is a good thing to do at this stage.

    d) Finally, I also think you should cut down on your communication in selected areas. The book, as recommended earlier, might provide you some insights here but in general the idea is to manage expectations by managing areas where there can be an expectation! Also, what should be communicated is an art and some help here would go a long way.

    Again, these are “if i were you” thoughts and at best role playing and trying to fit onself in your shoes. Ignore or adopt as you may reason with.

    My best wishes will continue to be with you on the road ahead.

    Regards
    Amit

  1692. Horrible answer. The weeks before Xmas are HUGE opportunities for companies. You are missing out on so much with poor business decisions like this. The Adam may stand on it’s own two feet but it seems NI is determined to trip it up.

    How about enough of the bullshit. It’s simple, take a damn picture or video, give straight forward answers (specs, FCC, etc, etc). I know you have a camera available since the Adam has one, shoot the Adam with an Adam, wow what an epiphany. Post it, enough of this Dec 18th, wait and see, read 10000 reviews later. I could give a rats how good you “guess” or “claim” your product will be. I need solid proof the damn thing exists, how it looks, etc.

    Expecting to maximize your profits by relying on “faith” of consumers in you is going to result in NI being scrapped off the bottom of Apples shit-kickers. With all the issues surrounding this release what exactly is the problem with pointing, clicking, posting, problem solved?? Also, drop the cheesy your are my family crap. If you want to be a major player stop thinking like a father coddling his 38 year old kid living in his basement and start acting like a soulless, profit driven, entity – better known as a business. You can still be responsible, successful, and well liked by doing that. At the end of the day, Rohan, you have ONE responsibility – maximizing profits of your investors/shareholders, end of story – you may have had a taste of moderate success with this release but it is not even close you what it should have been based on the speculation surrounding the Adam.

    Try this on for size. From what I have read its sounds like this the Adam has the big “P” posted on it’s chest, all Superman like. If things don’t start shaping up try going back to your investors all droopy eyed claiming “but we have so much potential”, won’t fly. I’m going to lay it out for you. Ignore all the “pep talks” on this damn forum, its ridiculous.

    1) Post 100% accurate specs on all models
    2) Post picture and video of all models. Tomorrow not 5 days from now.
    3) Provide all the necessary proof you are actually going to be allowed to mass produce and distribute the Adam (FCC etc)
    4) Cash In – you get this done you make $600 from me – and lots others if you live up to your “P”.

    It’s really quite simple. I don’t care about your snappy blogs, your mysterious innuendos, or your group of “I love you NI your so great” blog members. I’m a consumer with a need. I

    Cave Man Say – Show me product, me like product, me by product.

  1693. Totally agree – it would be good if NI could provide feedback as to when you anticipate getting a new stock of Pixel Qi models (hopefully before end of year).
    I also would lke to place an order for this unit – this is the only unit I am interested in.

    Unfortunately never got the email and by the time I got access to the site to order, it was sold out 😦

    Thanks in advance
    cheers
    Ganesh

  1694. @ Joshua said, on December 13, 2010 at 09:56

    > hug your kids.

    Hey, it’s unfair. What about those who don’t have kids ?

    > Take a few days off ..

    Hope you practice what you preach !!

    🙂

  1695. Just tried the ‘check your pre-order status’ link and it works!

    Shipping Jan 9th ’11, so I assume I would be receiving the Adam within a week after?

  1697. did it originally say jan 9 when you ordered? Im a bit suspicious of that date as very few people should have been getting that as an estimate. But it seems everyone has been getting the same jan 9th date for shipping.

    I actually got jan 9th when I preordered but now my pre-order status doesnt even have a date. at least I can access the pre-order status page I guess

  1698. Damn! I knew it was a bad idea to preorder… Motorola’s new 10″ er looks more promising w/ its ygro, storage and resolution….

    Should I cancel?

  1699. > everythong will be right..

    Ha ha ha 🙂 I know it was a mistype. But what a mistype it was !

    No problem dude. Happens to the best of us.

    Unless you really meant thong and not thing.

    In which case, am not sure what Rohan should do with your advice. Anyone ?

  1702. Here is some more speculation on my part. I think there is only 8 gb of flash storage on board Adam that is being shipped. The + sign should mean expandable by replacing the 8 gb {I assume to be ssd flash drive) with a larger one perhaps up to 64 gb. This is assuming again that the os resides in the slc. If the os does not reside in slc then the os would have to be reinstalled after the ssd upgrade. 8 gb of flash storage is used to hold the cost of Adam down. Perhaps as Adam rolls out and sales mount Notion Ink will offer more Flash storage as an upgrade, just be ready to pay for it. Flash storage via ssd drive is very pricey hence the much higher cost of the 64 gb I pad. Of course you still have the micros sd port that might hold a 64 gb card again very expensive. the 64 micro sd plus the 64gb internal ssd would bring you to the 128gb of expandability of Adam. Pen drive’s and usb hard drives would be considered removable storage and the speed of accessing this source would not be as fast as the interal ssd and the micro sd port. Speed would be also determined by the quality of ssd and mirco sd. Obviously the plus after the 8 gb on Adams spec page really only says it could be upgraded higher. This is just one of the confusing areas that hopefully Rohan will be clearing up soon. I have no doubt that tech minded users, will be upgrading Adam on their own, which will void their warranties, but they won’t give a damn because that is what they live for. The device may very likely get rooted custom roms could be developed. Some techie dude will install umbutu. Heck some body might even try install a stripped verson of windows 7. Dual boot will likely be accomplished. The boys at xda developers will be all over it. Hot rodding and customizing is the name of their game. Warranty means nothing to these folks. They live for this. There are still many unanswered questions concerning Adam. Hopefully they will be answered soon.

    Certainly this pre-order period is being used to determine what type of Adam needs to be produced and in what quantities. I think Notion Ink has learned a lot about that already. Adam’s big selling point lies in the Pixel Q screen. They will make a huge effort to ramp up production of those models. Hopefully they can get the screens they need. Lcd only screen are likely to be still a good tablet, but the demand will not be nearly as great. All just speculation, but a lot more fun the all of the bickering that has been going on.

  1703. I miss the posts where Rohan would give us a riddle
    And the entire weeks posts were taken up trying to figure out what he meant
    Right now anything that anyone has to say is just reiterating what someone else has already expressed

  1704. You do realize that even if they did right as we speak, you’d still miss the Christmas season?

    Yes, I’d like more details (although I did pull the trigger for an in-home use non-QI / wifi only version), but rushing out to make some sloppy home-made quality video would only serve to turn you (and others) off of buying an Adam.

    IMHO, this preorder was for “family” — those who trusted / have faith in Notion Ink. I mean, even the people who were here could preorder even before.

  1705. To be truthful, I got the 6-8weeks shipping date. But I signed up with the pre-order link.
    However, there’s people over at NotionAddicts forum that got some other dates later than 9th regardless of their order status.

  1706. Thanks, Email ID is the same. I have mailed them to the following ids

    preorders@notionink dot com,
    preorders@notionink dot in

    preorder@notionink dot com,
    preorder@notionink dot in

    preordersupport@notionink dot com,
    preordersupport@notionink dot in

    comments@notionink dot com,
    info@notionink dot com

    No Response Yet

    Will wait !!

  1707. I’m thinking they are still populating the database with the orders.

    Friends who ordered about the same time as me is facing the same problem as you are now.

  1708. when did you order? mine was Ordered Date: 2010-12-09 16:41:52

    variant: Adam with a Pixel Qi screen, wifi and 3G

    I still need to figure out if the gps has maps stored on sd card or if theyre pulling from the cloud, which means people without 3g will find that feature useless for anything but geotagging and if I can turn off eden

  1709. > Anyone ?

    Some (crude) humor at this blog. Hmmm…okay..will risk taking the bait.

    Here is an attempt, attempt at possible re-branding.

    Only 5 at the moment:

    1. ADAM: It will make your thong seem tight.

    2. ADAM: All your thongs are now belongs to us.

    3. ADAM: An upstart. In thongs.

    4. THONG: It’s what’s for ADAM tonight.

    5. THONG: It’s what’s not on tonight.

    Leaving the field open for others to run with it.

    🙂

  1710. i followed this for ages ricardo but didnt get a preorder, do i care? not really.

    i am going to order this on the next rounds probably in jan, ready for all the studies of the new year.

    merry xmas and a happy new year to all here

  1711. After long wait, i didn’t receive email for preorder.
    Just wondering what would be your distribution model??

    And any idea when PQ screens will be available ?

  1712. DEAR NOTION INK,

    Please answer my Email send to you today.
    I wanna buy Notion Ink Adam with Backlit LCD, but you do not accept German Credit Cards (tested five). My bank said, transaction to India should work.
    But you say: not authorized.

    Please help!

    Holger Kelm

  1713. Agree.

    I think this is happening as NI doesn’t have any other blog or forum to address these concerns (like i didn’t get email , my order is lost,etc).

    Rohan,

    Its time that you should have a separate corporate blog for different areas.

    May be one for the technology enthusiasts
    And one for sales/speculation related discussion.

    I would suggest the first one should be moderated for sales/speculation related post.

  1715. Even when booking on Indian Railways and Flipkart…sometimes my a/c gets debited, I get a confirmation from CCAvenues but not from the company.
    If this happens:
    In IndianRailway’s case: the railway ticket is never booked. My money is returned to my a/c after a delay of a few days.
    In Flipkart’s case(happened just once): Flipkart recovered the money, and the item that I bought was sent to me after clearing up the matter which took a few days.

    However I am not sure if Flipkart uses CCAvenue or some other service.

    But in either case, your money is not lost. 🙂

  1716. Hi all,

    While we wait for the next tidbit of information from Rohan (no hurries Rohan, btw), I decided to search for news on ADAM in the last few days.

    I found the following links. Perhaps our friends in India have already read it.

    http ://thegadgetfan.com/tablets/in-defence-of-notion-ink.html

    http ://www.siliconindia.com/shownews/10_reasons_which_gives_edge_to_Adam_Tablet-nid-75328.html

  1718. As on 13 Dec
    Time 1:30 P.M. (IST)

    88% of the people who voted still trust NI
    100% think ‘ADAM’ is the best there is.

    CAST YOUR VOTE HERE:
    htt ps : / / spreadsheets . google . com / viewform ? formkey = dEU2SkNLT1luYXpmSjhZWlpxaTJqUnc6MQ

  1719. As on 13 Dec
    Time 1:30 P.M. (IST)

    100% think ‘ADAM’ is the best there is.
    88% of the people who voted still trust NI

    CAST YOUR VOTE HERE:
    htt ps : / / spreadsheets . google . com / viewform ? formkey = dEU2SkNLT1luYXpmSjhZWlpxaTJqUnc6MQ

  1721. RIL NI Connection
    Reliance Industries Limited backed Notion Ink (Mukesh Ambani, 1 of the brothers from the split of Ambani Bro’s. And the owner of a much in news world’s most expensive $2 Billion home!)
    And more importantly “The Notion Ink’s” invincible muscle power.
    RIL backed NI, the prime investor & a majority stake holder.

    RIL’s overall telecom outlay to $5 billion. Including $1-billion acquisition of the Nahatas-promoted Infotel Broadband Services. Infotel, the only player to have bagged broadband wireless access spectrum in all 22 circles, will now function as a subsidiary of RIL.
    RIL will pay Rs 12,872 crore or roughly $2.75 billion as spectrum charges to the Government of India, on behalf of Infotel.
    Reliance Industries is learnt to be targeting 100 million broadband subscribers in India., over the next five years, by beginning with WiMax technology and then progressing to Long Term Evolution (LTE) over the next 2-3 years.

    And Notion Ink backed RIL, with its enormous potential in the consumer electronics market with its revolutionary gadget “Adam”, a tablet pc pitching against the Apple ipad as the lack of its presence in India but, not limited to it. As they plan to claim their global presence. Most often widely called as the “ipad killer” for its striking features & open source environment while also sporting a sim slot for the 3G connection.
    Implies to be the best of the collaboration of these 2, RILNI.

    And using which RIL plans jarring against the competitors by bundling the 2 and offering its 3G connection plans on the Adam. Planning to target 100 million broadband subscribers in India. Intended to “serve business enterprises, social organisations, educational, healthcare institutions and Indian consumers,” through its broadband initiative. 🙂

  1722. A possibility, but I would still think, given the nature of the attacks, that these are individuals.

  1723. RIL NI Connection
    Reliance Industries Limited backed Notion Ink (Mukesh Ambani, 1 of the brothers from the split of Ambani Bro’s. And the owner of a much in news world’s most expensive $2 Billion home!)
    And more importantly “The Notion Ink’s” invincible muscle power.
    RIL backed NI, the prime investor & a majority stake holder.

    RIL’s overall telecom outlay to $5 billion. Including $1-billion acquisition of the Nahatas-promoted Infotel Broadband Services. Infotel, the only player to have bagged broadband wireless access spectrum in all 22 circles, will now function as a subsidiary of RIL.
    RIL will pay Rs 12,872 crore or roughly $2.75 billion as spectrum charges to the Government of India, on behalf of Infotel.
    Reliance Industries is learnt to be targeting 100 million broadband subscribers in India., over the next five years, by beginning with WiMax technology and then progressing to Long Term Evolution (LTE) over the next 2-3 years.

    And Notion Ink backed RIL, with its enormous potential in the consumer electronics market with its revolutionary gadget “Adam”, a tablet pc pitching against the Apple ipad as the lack of its presence in India but, not limited to it. As they plan to claim their global presence. Most often widely called as the “ipad killer” for its striking features & open source environment while also sporting a sim slot for the 3G connection.
    Implies to be the best of the collaboration of these 2, RILNI.

    And using which RIL plans jarring against the competitors by bundling the 2 and offering its 3G connection plans on the Adam. Planning to target 100 million broadband subscribers in India. Intended to “serve business enterprises, social organisations, educational, healthcare institutions and Indian consumers,” through its broadband initiative. 😉

  1724. Hi Ben,

    That sounds like the right attitude.
    Lots of questions but everything in due time. Pre-ordering is only for the brave of heart who believe in the product and it´s company (and have the money and the right creditcard)

    All others are just potential customers. I can´t see how they expect to have any right whatsover? You either pre-order or you don´t.

    I wonder why this blogged is now mainly filled with people who wanted to pre-order but couldn´t or didn´t dare to and now accuse NotiionInk.

    I have said so before I have put down money (a lot more) on a Tesla S, a new 2012? car of which I have only seen renderings and a few basis specs which could be changed without me having any rights.

    I´m fully aware that I´m subsidizing the car´s development for nothing else than the luxury of having one early.

    Complaining about order you ddin´t want to place because you didn´t like something is very strange. If I see an icecream close to a tourist attraction but it´s overpriced and looks like it´s the last one of a long season I either say no or I buy one because I WANT ONE NOW.

    These are choices adults can make. If you can´t, are afraid of risks about warranties, incomplete specs or just a sensible guy who waits for reviews doesn´t matter. It was your choice to take on their offer.

    What is the sense of numerous long posts what´s all wrong with a prebooking processs
    ? If you loose your trust so fast never buy from a foreign company (the americans on this board) and keep importing all your expensive stuff from China at three times the price of the same product in China.

    If you are bored and that´s the reason you post here: just start reading Apple´s T&C´s, the lawsuits against them violating laws, the people in their sleeping bag who can´t wait to buy but blindly accept a 400$ fine if a DOA is not accepted by Apple.

    And when you´re done start reading the ones of Dell and HP, also Chinese importers. And if you´re still bored start reading about international customs regulations whiich I have to pay blindly when I order from B&H, the large on- and offline reseller of everything related to photo and video. Nobody took the trouble to forewarn me of the 180$ extra for S/H and import taxes, yet this very US company does never get blamed for it´s policy.

    When an item was wrongly advertised on their own website so it didn´t fit my Nikon (and I bought the whole package there so they could have known) they
    a) didn´t believe me
    b) after two months of arguiing accepted that it was wrong and that they would give me a voucher of 30& on my next order. Like I would ever order some small item with a discount of 30 bucks to be faced again by the FedEx guy with his huge unannounced bill
    c) after more calls at my expense was offered to ship it back and receive the correct model at no costs (meaning that I had to pay twice now for S&H and once again for the import duties.

    No thanks 🙂

    And yet this is just an example of a well known company which is very well recommended by it´s American customers. It must be a culture thing according to the posters here: your fault you did´t go to the local postman in New York or the friendly shop 3000 miles around the corner.

  1725. word press seems to stack the conversations based on date and time not on how you enter them. Since there are so many people from different countries messaging here you get wonky and scattered messages.

    I have had quite a few of them deleted, this is after they stuck for a few hours. Its odd but just think of it as information gambling, maybe someone will read it and be inspired, maybe someone wont 🙂

    -TLD

  1728. @takeru Interesting. I ordered about 2 hours after you. at about 18:33 for the same model. Maybe because my email starts with a ‘j’ 😀

    I recall that Rohan mentioned that they have their own GPS navigation app, perhaps we will find out in due time.

  1729. Rohan, isn’t it possible to post some real-life pictures of the Adam somewhere between now and the 18th???

  1730. my frined i find you really correct in that, I also waited for Adam almost a year not but so what if i couldnt pre-order, i will do that the coming next weeks ;);)

  1731. I still believe in you NotionInk, but when you are dealing with people’s feelings (anticipation/familiy/dreams) things can get out of hand pretty quickly. Im glad you are as bold as you are about this, and seem to be able to learn fast. I’m still waiting for new PQi screens and mastercard pre-orders.

  1733. ———————————————– RIL- NI Connection ———————————————
    Reliance Industries Ltd backed Notion Ink (Mukesh Ambani, 1 of the brothers from the split of Ambani Bro’s. And the owner of a much in news world’s most expensive $2 Billion home!)
    And more importantly “The Notion Ink’s” invincible muscle power.
    RIL backed NI, the prime investor & a majority stake holder.

    RIL’s overall telecom outlay to $5 billion. Including $1-billion acquisition of the Nahatas-promoted Infotel Broadband Services. Infotel, the only player to have bagged broadband wireless access spectrum in all 22 circles, will now function as a subsidiary of RIL.
    RIL will pay Rs 12,872 crore or roughly $2.75 billion as spectrum charges to the Government of India, on behalf of Infotel.
    Reliance Industries is learnt to be targeting 100 million broadband subscribers in India., over the next five years, by beginning with WiMax technology and then progressing to Long Term Evolution (LTE) over the next 2-3 years.

    And Notion Ink backed RIL, with its enormous potential in the consumer electronics market with its revolutionary gadget “Adam”, a tablet pc pitching against the Apple ipad as the lack of its presence in India but, not limited to it. As they plan to claim their global presence. Most often widely called as the “ipad killer” for its striking features & open source environment while also sporting a sim slot for the 3G connection.

    Implies to be the best of the collaboration of these 2, RIL-NI.

    And using which RIL plans jarring against the competitors by bundling the 2 and offering its 3G connection plans on the Adam. Planning to target 100 million broadband subscribers in India. Intended to “serve business enterprises, social organisations, educational, healthcare institutions and Indian consumers,” through its broadband initiative. 😉

  1734. Some people have been getting scam emails pretending they were from NI and asked to send private info, it’s not from NI so be careful.

  1735. Just checked with my visa company .

    It seems I had to sign up on some security measures to buy items over $200 from the internet.

    That is why the transaction failed and I couldn’t secure for myself an Adam tablet. :(.

    Hope they start rebooking soon

  1736. Sorry!
    i just wanted to help u.

    Did you received the NI mail along with CC avenue mail.

    I think the NI mail is automated. Once is delivered to you, they register ur mail address and they used that mail id and the order no., match them and then gives the ordered info.

    I also did not received the NI mail at first, only CC mail, i wrote to NI to preordersupport@…, with a subject of NIOXXXXX confirmation mail, within seconds, i received the NI mail, just as automated mail service.

    So, looks to me automated mail service problem.

  1738. Hi Rohan,
    You did fantastic job till now, you don’t need to worry about the pre order launch hiccups, no pain no gain.
    Let the ADAM do the talking, no need to give explanations but any sensible person who followed would know that it’s not a vapoware.
    Anyway, I did not get preorder mail 😦 but I wasn’t gonna order so no problem with that.

    What I like about ADAM, I think it has potential to produce great products and I can proudly say its first Indian consumer electronics company.
    I met lot of people and did some PR (with friends and colleagues) but they all seem to be sceptical it’s not because they don’t like the product but
    what I think is ppl can’t believe some company started by young bunch doing such a great thing (I also met few jealous ppl 🙂 )

    Keep up your good work produce something which is going to make us proud.
    What I don’t like is the current HW platform well even though its nvidia tegra2, I don’t like it its my personal opinion I guess you too would like to look for other platforms.
    But notionink going to stop there? I want to see it design the platform like Apple (that’s where they are benefitting margins above 50%!!)

    One step at a time.

    Also PQ screens I think are needed in bright sunny countries like India 🙂 as glossy screens can’t be used in India, so preference should be given based on regions stock allot PQ’s
    more to bright companies.

    My PR efforts would be, I’ll gift few ADAMS to out ministers like Kapil Sibal and Chidambaram 🙂 these two would definitely use it also to Nandan nilkeni.

    All the best.

    Regards,
    Giri

  1739. Great, but I doubt NI is looking for an increased presence in India, at the expense of the vast global market… And I dont think that NI is being backed by RIL, but in all probability, NI may come bundled with RIL 3G/4G whenever that launches in India. Maybe the US model for “phones-with-contract” will be started in India and the NI may come subsidized, locked to RIL. That-MAYBE.
    But I dont see Mr.Ambani gushing money into NI for their global ambitions…

  1740. This Tablet has an on-board memory of 8GB (just this one capacity will be available for now) and is expandable up to 128 GB via microSD cards and possibly external thumb drives.

    Taken from a press article

  1741. @Arpit:

    I thought I would follow your link and see what sort of a “poll” you had put up. What I saw saddened me greatly, and all I can say is, please NEVER take up a career in polling. What you created was childish to say the least and certainly not worthy of adding a vote. My reasons are below:

    Q1: You have basically a “binary” choice – either you think that you trust NI as much as before, or you think it is a “scam” and a fraud”. No “levels” in between. Well, I for one trust NI FAR less than I did before, though not because I think NI is a scam (though I did begin to wonder when I read the Ts & Cs and saw how badly created the payment system was), but because the last few days made me question the COMPETENCY of the firm (though not its honesty). So where do I put my vote?? Nowhere!! The question was (deliberately??) very badly constructed.

    Q2: Once again, a completely “binary” choice between “Best product to date” and “Expensive and ugly”. Once again, no differing levels, and this tries to lump together lots of different variables into a “best” category on the one hand and yet at the other choice lists out just two of many qualities you could measure on (the beauty of the item and its cost). Again, a thoroughy shoddy question. I do not think it is the best product to date (because there IS no product in our hands – yet), and while the price ex-China is good, by the time I factor in fees, delivery, taxes, dodgy return Ts & Cs, the value proposition does not stock up so well. While I do not find the product “ugly”, there are certainly other tables out their which are prettier, for all their other failings (Apple still can teach most other companies a few lessons in that regard, even if their hardware is mediocre).

    You have clearly expended some effort in setting up this poll, but to be honest, those efforts were pretty pointless. If asking these ridiculous question in some way helps you stay in your comfortable fantasy that “all is well with NI”, then fair enough. But if you think this is serious bit of polling, I think you have much to learn. Any results from this are certainly without value.

  1742. Attn Indian Buyers!

    You may have to shell out extra $50-75 as customs duty.
    I just received a package from a Chinese supplier and I had to pay around 15% as custom duty.

  1743. Yay!

    Estimated Shipping Date Jan 9 2011*

    *This is our best estimate of the shipping date. The actual date may vary; we will keep you informed in case that happens. If you want to modify or cancel the Pre-Order, please contact preordersupport@notionink.com

  1744. Estimated Shipping Date Jan 9 2011*

    *This is our best estimate of the shipping date. The actual date may vary; we will keep you informed in case that happens. If you want to modify or cancel the Pre-Order, please contact preordersupport @ notionink . com

  1746. Hi,

    pretty messy here, not good.
    Let’s wait for CES 2011.
    Adam still got the edge, but how long for? Til CES or a bit longer?
    Guess good news about shareholder.
    Eve – please come and be.

    All best to NI & all of us.

    Zex

  1748. Hi

    Is there any news of when the Pixel QI, LCD, wifi & 3g will be available again for preoder.

    Thanks

  1749. @wtff12
    Well said. I too have more than 20 years of experience in the application development/project management field. I fully concur with you.

    @Rohan
    There are no shortcuts in global business rather in any business you do with more than one customer.

    There can only be 2 inferences from whatever happened:
    (1) You did so on purpose to gather negative publicity and which you are confident of turning into your favor with some magical revelation very soon;
    (2) You are being very naive in business management.

    Another very dark thought crossing my mind is that you actually don’t have an investor! Most probably because you couldn’t agree to investors’ terms. If this is the truth, then I would request you to reveal that fact. I am sure everyone of the regular followers of this blog will be with you and support your enterprise (we already do) with much more enthusiasm and also financially.

    My 2 paise 😉

  1750. As we have not confirmed details on memory, has anyone considered that the “(with a memory expandable) up to 128GB” may actually mean the expandable memory is up to 64GB and the 128GB is only achievable if you have 64GB internal memory (or other variations).

    Again its a language barrier thing as these details are not very clearly defined.

  1752. how much will that cost though? 200 at least if not more. And by that time adam will be far from bleeding edge. The extra costs are really starting to stack up

  1754. Dear sir,

    Can you give us your sources as i did not found any information where RIL and Notion Ink had confirmed that ?

    Thank you for your help.

    Regards

  1755. I AM FULLY BEHIND NOTION INK!!!! however… I have issues with the execution of the pre-orders. I was lucky enough to make it to be ABLE to order a PQ but i hesitated because I didn’t see the option for which 3G i wanted nor the color (I want the base but it discouraged me that I didn’t see it) and when I said %?&% it and went to order it was too late!!! I just want the thing in the PQ w 3G to say “pre order” instead or “sold out” that’s all I care for nothing else. I understand that this is fairly new tech and its somewhat scarce as of right now BUT if more ppl want and more ppl order then buy more please!!!!

    (can u tell I’m desperate)

  1756. Please, can you give to us your source
    I did not found any confirmation from RIL or Notion Ink regarding that.
    Thank you.

  1757. Awesome in the name of openness!!!!

    U want to know the number of pieces sold that have it on the web-page ticking!!! and number of pieces they can order???

    Awesome, don’t you need the Rohans desk dimensions and his teams total weight put together in the name of openness!!!

    Rohan has already told, that the limitation is not on the side of NI, its on the side of Pixel Qi as they are also a start-up and they have to produce the Pixel Qi.

    Everyone is already mad about receiving the devices after 6 weeks or so. Now if NI takes up every order they get they will be delayed even more.

    Seems like you don’t have an understanding of the manufacturing process. Usually when a company has to buy an intermediate product in bulk from another company (in this case its Pixel Qi), they take the order and get into an agreement saying we will deliver the devices in certain Lots or batches, each having a fixed number of units and that is totally based on that company’s manufacturing abilities.

    So, I assume Rohan has that number of Pixel Qi he has in the first lot and has put a limit on that. So everyone has to wait till Pixel Qi starts handing over the second batch.

    If Rohan were to take every order the rest orders would be delayed more than ever and then it would have been one more foul cry by people saying Rohan has over money even before he has the screens at hand!!!

  1758. Hello Rohan,

    I come to the CES in Las Vegas.
    Where and when can we find you, I can’t find Notion Ink on the exhibitors list of the CES.
    Is it possible to look and feel the adam tablet there?
    Is it possible to buy one there or is it only possible via ordering on your website?

    Thanks,

  1759. I agree with LA Fohlen, the product needs to be seen and assessed. The concept and specification look great at this point, but we all know the speed of development in IT will make this look dated in months. I was still uncertain at pre-order release, and my preferred option Pixel QI Wifi/3G was sold out within 2 hours, I now think this may have been an advantage. Time will tell if NI get a grip on the game. Adam is still tops my list for a tablet PC, but I think the present situation is probably a good opportunity to make a considered choice on a major purchase.

  1761. I tried now 10 times to order adam by visa. declined. i made my visa 3d secure… declined.

    I´m a little pissed off.
    Waiting for the 18th Dec. and for other paying options (paypal or so).

    If I can not order until 18th, I will buy another tablet…. Adam is not the only in the world… and others let me buy their products and do not decline my order.

    enraged
    Holger

  1762. Why the videos are released on 18th Dec ?? and not before as it takes a max of 2-3 hrs and why wait 10 days for it ???

    Answer:
    Its the first aniversary of the proto released
    http://en.wikipedia.org/wiki/Notion_Ink

    “Notion Ink is an Indian company that designs tablets and other computing products.[1] The company announced their prototype Adam tablet on December 18th 2009.[2][3]”

  1764. Why the videos are released on 18th Dec ?? and not before as it takes a max of 2-3 hrs and why wait 10 days for it ???

    Answer:
    Its the first aniversary of the proto released
    http://en.wikipedia.org/wiki/Notion_Ink

    “Notion Ink is an Indian company that designs tablets and other computing products.[1] The company announced their prototype Adam tablet on December 18th 2009.[2][3]“

  1765. The Brunch supplement of Sunday’s Hindustan Times puts down the Adam as one of the Turkeys of 2010. Of course, they also feature the iPhone 4 over there, but they do it just to show they are impartial.

    I think this is a glaring sign that Notion Ink have done absolutely ZILCH to communicate with even the Indian media. This is the same media that had done extensive reviews of the Olivepad, even though not all of them were positive.

    Even keeping our colonial mindsets aside, a good media plan and engagement with the reviewers would have done NI a whole lot of good. I still hope Rohan and his partners and team will take note and start on damage repair immediately.

  1767. Dear Arcticfox,
    I don’t intend to take a career in polling.
    The whole point of black and white choices (as opposed to grey shades) is that that is how we function practically. While we think we might be weighing options but when we act we either act this way or that (like buying an Adam or not). It is much like being on either side of the river bank(and safe) as opposed to be in the river (and drowning). You might swim for a while but in the end you have to choose a side. That is what I wanted people to do. I definitely knew that this fiasco and allegations and libel would have dented NI’s image in its most ardent fans but whose side are they on now – that is what i wanted to know.

    Also I wanted to check if all this mud slinging on NI is a work of few or does the majority felt this way. Up till now I found most voters to be on NI’s side until an idiot came along, voted 44 times against NI within 5 mins (I believe it is the work of just 1 idiot – I think this assumption is logical isn’t it) just to tarnish NI’s image. Anyway he only proved what I believed.

    Nonetheless, I feel happy now that most people are reasonable enough not to doubt NI. They might have not liked the management of the whole thing but in the end they are going to give Rohan and NI the thumbs up only because they understand that a startup is a difficult thing, their expectations are maybe too high for NI to deliver immediately and that it is difficult to please everyone (just like Rohan said).

  1768. I didn’t find any specific information there. Surely they won’t kiss and tell about confidential plans, whether their or yours.

    Rohan, replies of this nature make you seem evasive. As the CEO of Notion Ink, you HAVE to be to the point and authoritative. This is my advise as a friend, if friendships can be formed by reading a person’s posts.

  1769. The blog has gone mostly silent again. It seems those that pre-ordered are here to keep a tab on things, while those that couldn’t are feeling resigned.

    There will be a rekindling of interest only when Rohan makes another informative post.

  1770. not to mention it shifts the blame to someone else. but since rohan’s up, how about he address some of the legitimate issues raised like

    confirm memory amount
    user replaceable battery or not
    etc

    These cryptic and evasive messages are really destroying whatever credibility it took him a year to build

  1772. Apologies if this has been posted already. On the question on import duty+VAT (or customs) the following link will hopefully help. Please account this before pre-ordering. This is in addition to and not included in the price.

    Remove the space after http: for the link to work.

    http: //www.dutycalculator.com/dc/170317/electronics-games/e-book-readers/e-book-readers/import-duty-rate-for-importing-notion-ink-adam-tablet-from-china-to-united-kingdom-is-3.7/

  1773. That site does not have any information for India. Go to DHL’s website and look at Advanced Services under Shipping support. You can register for free and calculate the customs duty for importing a computer from China to India or anywhere else.

    Or you can check my comments on the previous post and see the results I could arrive at from that site.

  1774. @Nishit – There is nothing really to contribute or discuss. Unless there is something informative coming up, it is not going to be active. And not to mention the lose of interest in solving riddles!

  1775. That theory is wrong. My credit card doesn’t yet show a charge. But, my pre-order status worked just now, and shows expected shipping on Jan 9.

  1776. My pre-order does not work at all. Besides the payment through VISA and Mastercard is out of order due to the hackers in favourite of Wikileaks.

  1779. Just received and email that within the coming weeks NI will announce the availability of the PQi screens. So everybody that wants an Adam with PQi screen, just keep on waiting like me.

  1782. Rohan, 🙂

    Some of us got an email which didn´t state any of our names pre-order numbers or any other details, but claims to be from NotionInk:

    http:// www. notionaddicts.com/forums/showthread.php/625-IMPORTANT-About-Payment

    We are confused as how to react!

    Kindly let us know if it is genuine or not!

  1784. @sri +100 i agree with u .
    incase if there is a investment problem iam also ready to do financial help wiithin my limits and wont even expect a adam in return . such problems can happen i agree , using students to carry of the project in initial days is fine and cost effective but not at this stage . in anycase whatever problems NI is facing no need to hide you can tell us and share with us we will help you in all possible ways we can . not trying to be kind and genrous just willing to support a young team with a vision and talent.

  1785. i can give u some riddles to guess
    1) 8+ gb memory now this is a riddle for you if it is 8, 16,32 or just 8 till 18th dec u can have this riddle start the guess work now :)once u come with some answer we can give u some more

  1787. For those bloggers who have been following the NI for sometime. They are a part of the story and are not just ‘Customers’. It’s more of a relationship than anything. There are different levels for each person, but for those who are ‘customers’. I say, don’t buy it now. Wait until its in your local stores where you can touch and feel it. Just don’t be upset when you find the brick and mortar stores charge a markup on the product. The pre-order was an opportunity for those who believe in the product and the company. No one is forcing you to do anything….so loose the attitude. It’s unbecoming those who are older than 5 years old. Best wishes to Rohan and the NI team for the coming year and CES.

  1789. NOTION INK ADAM MYSTERY FEATURE
    —————————————————————————————————-

    I know that most of the people on this board have been kept on tenterhooks by the so-called mystery bonus feature on the Adam. This feature was meant to be a game-changer and from what I’ve heard from my sources, it has indeed turned out to one.

    The mystery feature is a button thay makes the Adam invisible. Much like good old Potter’s cloak. But as bad luck would’ve had it, since this button was activated and used, Rohan and his merry band at NI haven’t been able to locate this piece of engineering beauty. And to me, this explains why there have been no recent pictures/videos of the Adam.

    The latest word is that Rohan’s merry band have been scouring high and low, all over the earth including middle-earth, to find a wizard to counter science with a bit of magic. He’s inviting any and all wizards on this board to give him a helping hand in his endeavour to bring the Adam back to light. With enough help, he may be able to post some genuine videos of the Adam in action, before the 18th of December.

    All offers to help must be directed to rohan’s email. Please help NI help this large family.

  1791. You just need to check the attitude at the door. No one is forcing YOU to buy or trust NI. Hold off and wait till you have greater comfort. No big deal. Wwwwooooosssssaaaaa!

  1792. So why is Rohan and notion ink charging full cost to all pre-orders? For start up capital???Maybe to actually acquire a single working consumer unit?Because NI has no funds and uses university students as cheap labour,with promises of employment?

    This whole situation screams BEWARE

    Usual business practice regarding pre-orders is to charge when shipping.But who knows what happens on the sub continent,it’s ripe with corruption.

  1794. no offense rohan

    But did anyone see his reply to when pw will be in stock?he said check the pw blog. What does this mean? They are on order?

  1795. @Vector66 @ #comment-56253

    I think he was pointing to the [PQ] blog where MLJ tells us to rest assured that NI has ordered lots more of the screen. Which means NADA about when, which is why I told Rohan to be precise so that he does not look evasive.

  1796. I checked, it didnt say anything at all. Latest post was 12/11. I’m guessing he means this line.

    “Rest assured Notion Ink is ordering a lot more screens from us!” Not sure if there should be a new post, which there wasnt. Or if thats a way of saying they’re coming, if so its a bit arrogant.

    NI should just clear the air and address the issues bluntly

  1797. NI, Also please take care to make sure your online data security is in place, look at what happened with Gawker media today, I was one of their user and my own data was also compromised.

    Was just concerned so could not stop myself writing this.

  1799. That would be a bad feature. Imagine what happens if I press that button and keep adam away on a table? Adam itself would become a mystery. i cant find it again unless someone steps on it or it accidentally falls from the table.

    lol.. pixel Qi makes u see text visible in broad daylight and your button makes adam invisible even in broad daylight..

  1800. For all I know, the Pre-order login page is primed for SQL Injection. I hope you have inoculated against such an attack, and that my post doesn’t give anyone ideas :(….

  1801. One question Rohan,

    How many units of each version did you manufacture (or planned to) for the first batch?
    How much was your estimate of pre-orders?
    As I see that you expected the mails to be sent to 30000 people (these are only the family) so, u must atleast expect 20000 outers, friends of ‘our’ ‘family’ etc..

    Though the pre-pre-order links were sent only to 10000 people and even if the other people preordered, the Pixel Qi version went out of stock in a very less time.

    I just wanted to know how much was your expectation. If there is a problem answering this question, never mind. 😉 just curious. thats all.

    Regards,
    -Kalyan

  1802. Well well, it seems NI is finally getting serious about Media.

    trim(http : // www . moneycontrol . com/news/technology/ten-reasons-whyadam-could-knock-other-tablets-off-_504717 . html)

    Also a spoof that is humorous only in the headline:

    (http : // www . spooftimes . com/NewsDetail.aspx?articleId=d1dab8b8-ba9e-4795-9d69-6e4a33a78221&AspxAutoDetectCookieSupport=1)

  1804. While we are all waiting I’d like to recount this bit of marketing history

    Before the Ipad was shown at the “event” we knew nothing of it’s tech specs
    It didn’t launch until 3 to four months later

    NI has chosen a different path and this makes it harder for them since there is not a guide to follow.

  1805. What is amusing about this whole ordeal is the fact that in the next 3 months five to ten “other” competitors will be releasing their tablets.

    These tablets will be fierce. They will respond to Apple’s unit aggressively. They will have true potential unlike anything we could imagine. They will come in different flavor OS’s. They will be available for everyone. They will not experience the red-tape experienced by NI.

    Notion Ink will is probably looking to sell the Adam as we speak. This may have been the real scam… Of course, no one gets hurt. Especially if a bigger fish buys them out witht the intention to mass produce.

    Stay tuned (at least for the next 3 months)

    Javier

  1806. patience is need on these figures, If Rohan decides to disclose such information he would still need to contact suppliers and place the order and double check lead times as they have to go to china then after all the parts arrive be put together, tested and shipped…

    He is a busy man at the moment.

  1807. @Arpit,

    While I applaud your aims (to get a view on whether people do still support NI), I still think your method was rather poor. If you honestly want to get some decent “feedback” on what this has done to NIs reputation and prospects, then why not apply some clear thinking?

    You state your preference for black and white choices – I some areas, I believe this is valid. But not all choices are binary like this, and you actually will end up getting poorer quality information by trying to force an absurd choice.

    I instance your second question. You supplement your second possible response with the statement “What fool would buy it?”. If I am an individual who still may choose to buy an Adam, EVEN if I feel it is a bit ugly, am I really going to agree with that option as, by inference, I then validate the statement “I am a fool”.

    If you want to gather some decent data, why not try some of these questions:

    I am a fan on Adam (Y/N) (personally I still think “not sure” is an equally valid statement at present, as none of us has seen/touched/used it, if it exists)

    My faith in Adam/NI is as strong today as it was before the preorder launch (Y/N)

    Thou a better question might be:

    My faith in Adam today compared to before the pre-order is (a)much stronger (b)a bit stronger (c)much the same (d)a bit less (e) much less

    (a) I intend to buy / have bought an Adam at pre-order (b)I intend to buy but not yet (c) I am undecided about buying at present (d) I do not intend to buy

    I believe NI/Adam is a scam (Y/N)

    I believe NI’s business competence may be poor (Y/N)

    The specification/aesthetics/weight/price/colour options/Ts & Cs/etc, etc of Adam are

    Very poor, poor, average, good, very good

    I think you get my drift.

    Write something along these lines and you might get something more useful out of your exercise.

    And try putting a limit on the number of times someone can vote – as you correctly surmised, I have tested your system and it is wide open to abuse.

    FWIW, I am a strong supporter of NI/Adam – I wish them well and hope Adam will live up to the hype and expectations. But I also have very real concerns about the competence of NI as a business based on the evidence of the last few days. While I accept there has been mud-slinging, I think much of it has come from people who are shocked, angry & disappointed at being let down significantly by NI. There have been many more who have sought to highlight NI’s shortcomings not in a negative way, but in a supportive way to try to get Rohan to learn some really important lessons, and quickly, if he is avoid this single foul-up becoming a major train-wreck.

  1808. why the He*l doesnt rohan tell us these things, he is himself responsible for all the damage done to the image of notion ink and adam. had he been a CEO of a real company he would have been kicked out by the board members and the share holders.

  1809. Ha Ha Ha Ha. Just got confirmation that adam will be having only 8GB of internal memory, no track pad. i have a friend working in Bengalore, india, he did some detective work. they also dont have any real Adams yet, just prototypes which are way different than what they promise. i hope we don,t get disappointed when we receive the adams

  1810. Rohan!

    As already somebody has mentioned before, and you must be also thinking about it,
    its high time that you start a telephone helpline. E-mails are good but telephone is another medium where the customers can feel confident by talking directly to some NI representative.

    Also since the pre-ordering has already started and is still going on, some customers are not getting replies from the e-mail addresses, perhaps due to some technical problems.

    Please appoint some body responsible, who knows some basic answers regarding the pre-order, no need to be technical but about the transactions, pre-order etc.

    please make sure he/she can speak American/British English as in call centers. If possible make it a TOLL-FREE Helpline. I guess you already have some server or some kind office in US, so probably region centric help center, with regional peoples who understand the local way of speaking will help a lot. probably other in Europe and one in India in NIr HQ.

    If phone is a problem to set right away, then probably dedicated online live chat may also help.

    All the best!

    I hope that you are same as before and read this blog regularly.

    regards

  1811. @civil

    I agree – the quality of the payment gateway had me really concerned at the time that NI actually WAS a scam. If anything convinced me that it wasn’t a scam, it was actually the fact the most scam payment gateways I have come across have been FAR better written!!

    When you find yourself thinking that scam sites are better written than this real one, is it any wonder that you start to question the business/technical competence of the company in question ??

  1812. Yes I agree you have to factor in the cost of the SD card into the price of your investment. On the other hand you can get the other tablets with more memory and you still won’t have the Qi screen. This is the BIG difference between NI and the others (maybe more but haven’t seen it operate yet) Look at the preorder sell out only the Qi did that. This device converges the e-ink reader and the pc NOTHING else approaches that. mho

  1813. That’s why it will take until the 18th before we can see a video. Because they need the final product to make the video.

  1814. If I, as a reasonable and prudent customer in the US, purchase a used vehicle from a company that is in the business of offering used vehicles for sale, then yes – if it blows up when I get it home, I have legal recourse. If it is DOA (meaning I purchase it and then it won’t start up so I can leave the lot) I have recourse to have 100% of my money returned to me, since the contract was never fulfilled.

    I completely get NI wanting to have a ‘global warranty’ – however, that warranty should be written to the least restrictive standards required in their global sales model – not the most restrictive, since the consumer protections afforded in some countries are going to make the warranty as it stands untenable. They won’t be able to enforce the terms. However, if they write it to the least restrictive (likely the EU) then countries that allow more restrictive terms will still recognize the less restrictive terms.

    Does that make sense?

    In sum, a warranty written to EU standards will hold up in the EU, and will also hold up in India, China, Russia, the US, etc. A warranty written to Indian standards will be void or voidable in more than one of those jurisdictions, and the attempts to enforce it will cost NI more money than they otherwise would have anticipated.

  1815. I have been one of those silence observers.. Dreaming of the day I can get my hands on the Pixel Qi Adam. Being silent, I completely missing out on the first pre-order and this is my first time posting. I was fine with that knowing that I would eventually get my hands on one. So here is the ONLY question I want answered.

    As a person that will instantly purchase a Pixel Qi Adam once its available, I would really like to know how long I am going to have to wait. Is Pixel Qi ready to start mass producing screens for Notion Ink?

  1816. @kalyan

    your question is like asking an indian unmarried lady whether she is a virgin.!! 🙂
    Sales figures are at times highly confidential and other times can be hype up and advertised.

    🙂

  1817. ya.. I understand. 🙂
    but still you would be curious to know 😉
    that was why i didn’t ‘demand’ an answer for my question.

  1818. “NI has no funds and uses university students as cheap labour,with promises of employment?” …Have you heard the word Internship?

    BTW which part of the world doesnt have corruption…..Your press is shouting that even FIFA world cup 2018 and 2022 are sold to Russians and Arabs….. you taught to all ….should be proud of it …. wont you?

  1819. got confirmation that adam will be having only 8GB of internal memory, no track pad. i have a friend working in Bengalore, india, he did some detective work. they also dont have any real Adams yet, just prototypes which are way different than what they promise. i hope we don,t get disappointed when we receive the adams

  1821. I will order as soon as the PQ model is available again. That is the model that I want so I am willing to wait.

  1824. Hey, I waited for what seemed like forever…..I can wait a bit longer, I still believe the company has “it’s and our” best interests in mind, hopefully this is just a small bump in to road to what promises to be a marvelous device.

    I do agree with most that there should be some images or something. we have been patient we aren’t asking for free units, we are asking for validation that you have what we want……we will make you guys rich and famous.

  1825. Dear ROHAN:

    So whats coming next… ?

    Last weekend’s special post?
    or
    A new more clear explanation of the features of Adam?
    or
    Anything else that just talks about adam and puts behind the pre-order talks.

    Though, it would be nice to know when PQi will be back in stock but this blog really needs a post that does not talk about what happened anymore instead it tell us what will happen next and continues the Adam story.

    I hope youre reading rohan. Take Charge!

  1826. Comparing Apple’s and Oranges:
    Bravo Rohan – While I too experienced some of the “headaches” discussed many times over on this and many other sites, I always come back down to reality by remembering a few things that some seem to forget:

    Notion Ink is not Apple; it’s not HP; it’s not Dell or Microsoft; and come to think of it, it’s not any Tech Co. we’ve ever seen before. Any time you create a product in the tech market, it comes with a lot of pressure and while some of this pressure is self-induced (which isn’t a bad-thing), the comparisons should stop at hardware and software.

    Because when have you ever seen Steve Ballmer, Michael Dell, or Steve Jobs ask for input and suggestions from “fans” on the internet? Have you ever seen Apple present its ideas and conceptions on the web with any transparency as Notion Ink has? Or has Microsoft ever referred to its followers as “family?” Has HP or Dell offered a survey requesting what features we’d like to see on an upcoming product?

    Of course not and this is what makes Notion Ink a different kind-of company. There will be growing pains along the way and I’m willing to experience a few of those in order to be a part of a special-kind of company to enjoy a special-kind of device.

  1827. @Kumar,
    I am sorry this has nothing to do whatsoever with your post, just want this to be read and responded to…

    Everybody out there, it just fascinates me how the nature of posts has changed over the course of 3 days… To assess where NI are currently in people’s minds, I have set up a poll at
    https : // spreadsheets.google.com /viewform ? hl =en& pli=1& formkey= dEU3MmY1SVk5aGVNMGdpM2dfZUh5UFE6MQ #gid=0

    Please visit the above link(REMOVE SPACES) and feel free to spend a couple of minutes on the poll…
    Peace!

  1828. I think the equal global pricing strategy will cost NI a great market share. Add customs duties where applicable and this thing becomes much more expensive than expected. In India this is going to cost at least Rs. 40000, instead of around 28-29000 as was previously expected. On this count, NI is no better than any other company which sells products will less features (no 3G for India) at a premium in India and other less-developed countries. Of course, they are just being practical, after all it is the money that matters.

  1829. @wtff12 good points. the website per se doesnt have too many pages.. so using SVN or some other version control system and keeping a close eye on contents as they are refreshed/deployed should be fine. They will have a way to go back to any particular revision. Their site is not at the complexity level (or needs to be) where CMS is needed. I do hope they have regular DB backups to multiple places.

    re payments: puzzling but ccavenue should be dispensed with I feel unless the issues (not just mastercard but others) can be fixed and shown to be fixed without any doubt.

    distribution: again this is a pre-order.. I will not quibble if DHL delivers it. I thought that making it uniform at $50 was a good move to those users who would otherwise have to pay outrageous rates. This also gives them complete flexibility in terms of pushing out units (or stopping if theres some issues). More fine-grained control. Remember that this is a beta product at best.

    Most important issue: Finalizing Eden and rest of the software that talks to the hardware and testing it properly. This might be the part thats the biggest challenge and thats holding things up. Wonder if a Jan delivery is a bit too optimistic. I wouldn’t mind a Feb delivery if they need the time to avoid a second fiasco (buggy OS and apps) as I am not inclined to replace the OS etc.

    thinking aloud: wonder how many of the founders are really hardcore techies rather than folks who just invested or Rohan’s pals to get this started. If all of these folks were chosen for their tech abilities thats good; else one can start worrying. We will know in time.

  1830. Wow, a link that doesn’t work even when spaces are taken out. If you guys can’t get a link right, then how in the world are you going to release such a stunning product! I’m starting to feel like these blog posts are never-ending promises of a catastrophic failure – sorry – but some company that is promoting it’s own product and doing all the selling, and no one has any pre-tests, or videos of this thing in action (apart from the hypothetical website promos that are untested), I’m lost as to what I’m supposed to think about this pad!

  1831. I think it means both Pixel Qi and NI are working on it and they do not want to give any commitment on the dates, which is perfectly OK and that is how companies usually operate.

  1832. Rohan
    Dont know if you are still reading the comments. If you are, I just have a few suggestions on making the video showing the capabilities of the Adam that you stated would be released on the 18th (all based on my learning in the US). I am a supporter of NI and have pre-ordered one already. Just want to ensure that the videos that will undoubtedly be seen by a LOT of people dont end up in further compromising NI’s already dicey position (esp after the pre-order troubles we had). If anyone else can add on, it would be great.

    1. Please shoot the videos using a high def still or video camera. DO NOT publish blurred, shaky videos that we see online (for leaks) – this will only serve to demonstrate that you guys are serious about this entire affair.
    2. Have the videos reviewed by someone close (family or friends) – does it make sense to them? were they impressed by the quality of the recording?
    3. Ideal length of the video – around 8 – 10 mins..
    4. Please try and cover the device from all angles showing the build quality and the ports.
    5. play around on the device – open up apps – mail, music, photos – show that the navigation is fast and smooth.
    6. Talk about flash, hdmi etc – these are unique to Adam – play it out.
    7. Please do a mock run of the 10 min demo before you shoot the actual video. This will ensure that the actual video is professional and smooth.

    All the best – hope to play with my Adam soon.

    Cheers
    Pramod

  1833. hi Rohan.. we miss your comments, weekend specials and the trademark smiley. get back in the game buddy

  1835. Wow, that sounds like a good Chinese scammer answer! Wait till “others have it” and there are “10000 reviews”. Is this a serious product and contender with the IPad – Galaxy – and others, or is this just some Chinese knock-off. Any other real contender has a finished product in the hands of independent testers, or at least makes sure it gets out there so someone can start getting a fresh view on the product.

    You guys can hype all you want, but this is still all fantasy until this thing shows up. “See the adam in stores”???? What stores? I hope for all those pre-ordering a product that has no guarantees at all (no FCC approval, etc..) chargeback your credit cards prior to the cards final dispute date!!! Like Anthony below (see post) how difficult is it to take a picture, or get a real video out about this thing. The more I read, the more I’m doubting this “Adam” that “will stand on it’s own”. When and if it gets any legs, we’ll truly find out!!!

  1836. I put an online poll today, 2 simple questions each with a black and white choice.
    When closing the poll, 160 people had voted. Out of which I have good reason to believe atleast one voted more than once (well >>>1)

    Question 1:On trusting NI or thinking of it as SCAM
    Question 2: On thinking that ADAM is the best there is. (Or will be in the near future)

    Initially most votes went in favour of NI. Then between 4:35 P.M. and 4:39 P.M. (IST), a slew of votes numbering around 46 went against NI continuously taking the percentage in favour to around the 50% mark. Obviously the work of 1 demented soul. But then the reasonable lot started voting again bringing the ratio up again. But alas! the demented soul comes back to haunt us (or maybe this is some other dimwit), this time a flurry of 17 continuous votes against NI are cast in less than 2 minutes. This guy sure is fast! and he is furious! (with NI).

    So well, coming up with the right poll results was not difficult at all. Lets give the idiot 2 votes (in case he is not alone), that leaves us with 84 in favour, 13 against for Question 1 and 95 in favour and 2 against in question 2.

    How I interpret it: 87% people still trust NI and a whopping 98% think ADAM is best there is or will be once it is released with the specs and looks as promised. So a few people who have lost trust in NI will regain it when ADAM is released and is according to what has been promised. For the 87%, they know that ADAM is going to be as promised.
    2% dont trust NI and think that ADAM is worthless even on paper (or website) – here I am obviously talking about the idiot (or two) as he is the only one left who would have casted those 2 votes that make up the 2%. You sure are hopeless man!

    This poll was a personal attempt by me to check what people really think about NI now after all that has transpired in the last 2 weeks. I am happy to say that the majority (myself included) trust NI and simply love ADAM.
    Also I wanted to check whether this mudslinging on NI was because of a few dimwits. The idiot (or two) proved me right.

    I congratulate NI on their awesome product. I hope Rohan too reads the same thing as I have from this poll which is that he is surrounded by reasonable fans who won’t let a-not-so-perfect launch of ADAM to make up their minds against NI or Adam. I believe most of your fans have realized Startup is a difficult phase of a business and that NI might face more hiccups in the near future. But this time NI will be better prepared to deal with it.

  1837. Rohan..just focus and take the feedback positively…come back stronger and clear; on 18th…we are with you. I am sure if all the communications and details of Adam are shared…Adam will be out of stock.

  1839. Hi Rohan,

    I am extremely happy with the news that you are about to commercially sell ADAM in the market. I am proud that finally, a Indian company has come up with something that can take on tech biggies like Apple.

    However, one question, if I am in India, do I still need to pay in USD in order to purchase ADAM. Your reply would be highly appreciated.

    Thank you,
    Dipankar

  1840. Weird. My last reply was to someone who had asked about ‘if you bought a used car and it blew up would you have recourse’ or some such, related to consumer protection laws. For some reason, it posted in-line, rather than as a reply.

  1842. No worries. I am still a faithful supporter and I know many more that feel the same as I do. I’m still excited and totally understand that there are growing pains with young companies. We’ll all make due. Good luck and hope to all have a laugh at this in the end.

  1843. s rohan atleast a smile will do…….just to know that u r around…if possible please out the weekend special….now a days it is really difficult to wait for the weekend….please……..

  1846. Mine did not work. I emailed the preorders at NI dot com and they responded saying my order was made, but my email address was not attached to my order. They made the change to my record, and said it should reflect in a couple of days. Why a couple of days? Oh well, at least they were responsive and confirmed my order via email within a day of my inquiry. Thanks NI. Looking forward to finding out when I will see my delivery. Very excited!

  1847. @linguini27

    What do you mean by “a link that doesn’t work”? Did you copy both lines (including the #gid=0 part)? Worked just fine for me (and several others).

    I really feel sorry for people that start old bashing again, just because they can’t do a simple copy/paste.

  1848. I have been watching this blog on and off for a few months now, but so far have been happy to observe and monitor the progress of things.
    However I feel the need to add my first post. Now that things are getting to the climax of many years hard work I think that people need to calm down, relax, get things in to perspective and continue to give their full support to Notion Ink whilst they overcome the minor teething issues.
    Notion Ink have come up with a concept for a fairly innovative step forward in an increasingly stagnant tablet mark. We are now seeing many ipad clones or manufacturers sticking stock android onto stock tablet hardware.
    How may people complaining here have started up a new company and through that company have brought a new product to market, a new product which is the companies first product, so having no previous reputation for consumers to put their trust into. All without any hiccups along the way. No company can be expected to do these things without some minor stumbles along the way.
    Notion Ink have come this far and can see the finish line in site, so we can forgive them for maybe rushing things through to get the first batch of stock out to the first customers, which must be a truly exciting feeling.
    They have realised that the Order Processing has not gone quite according to plan and they have been honest and open about this. Instead of jumping down their throats, how about showing understanding and support. Acknowledge that this is their first attempt at selling a new product globally and they have made a few minor errors in judgement and let them learn from this with the consumers full support.
    If you still believe in the product, I assume you do as that is why you are here, then allow Notion ink the time to ensure they get everything right, allow them the inevitable hiccup and the time to fix the niggles.
    I am more than happy to continue to wait to get my hands on one of these bad boys. The big selling point for me is the Pixel Qi screen so didn’t even get chance to realise there were issues in pre-ordering.
    Can all those lucky enough to get the first batch of Adam please realise that there will be issues and niggles with it. Only when something like this hits the general public do you find all the problems, though if enough testing has been done then these should be minor and easily resolved.
    There may be minor Quality Control issues, but give Notion Ink enough time to resolve the issue. (We have recently seen huge companies like Apple and Rolls Royce having Quality Control issues, they happen, but as long as they are resolved quickly and satisfactorily then we cannot complain).
    There will be software issues. Again by this stage they should be minor issues, but they will happen. Instead of jumping up and down screaming and shouting, we should inform Notion ink of the issues and let them fix it. Software is software and, providing the issue is nothing major, can always be fixed.
    As long as the Customer Support is of a high enough standard and consumers are communicated to in good time and fixes are worked on as quickly as possible then all to the good.
    Why not feel good in the knowledge that your support and understanding will help Notion Ink grow into a global company providing new, innovative, desirable products, rather than feel bad that your negativity and complaining about minor, easily fixed niggles and teething problems helped destroy what could have been a one of the great innovators of our time.

  1853. @wtff12

    nice points.

    NI seem little raw in implementation. That being said, I feel you shot your guns a little early.
    Let me elaborate my reasons why I think so:

    1. NI must have a “good” business plan. else why would nVidia, foxconn, pixel Qi , inventec and qualcomm sign “4 collaboraions in 4 days” (quotations from Rohan’s post june 2009. You have read all of rohan’s post, right?)

    2. NI was little discouraged with the Indian industry. The delays of signing NDAs.

    3. The server system were brought from Dell (office).

    4. They had their pace of doing things, but somehow made some “miscalculations” (only on hindsight) to feed to the frenzy. (you know enthusiam feeds enthusiasum)

    5. We are yet to see the final execution of their business system. So your dissection seems more of a premature ejaculation, not satisfying to both the partners.

    6. Their targeting of Global Market, speaks volume of the nitty-grit-ties involved.

    7. Since you are an expert, I suppose you have a rough idea of the start up capital involved, right. Hence the investor(s) come in right? You feel they will agree to back NI (without any track record) without an assessment of their business model?

    8. Tell me what happened to Joojoo, Crunchpad, Wetab etc, and do you know Innoversal?. Have you dissected their business model? Why they failed when NI is still “on the radar of all these techies”?

    9. Have you dissected the relation of NI with Google? You know there are many Indian software experts in all the major Tech companies? Can there be some amount of legal “feedbacks” from these tech to NI? Adobe, anyone?

    10. Why NI is confident for “long stay”, offering “not a tablet” but a “platform”? Why do Rohan understand that “content is the king” (this was before the launch of ipad)?

    11. Startups like longbox, pixelqi have major stakes in the success of NI. What do they see in NI? Have you gone through why these companies have attraction for NI, and have similar “ideology”?

    Lets stop all these pseudo-analysis or these so called expert opinions (pseudo) given freely to NI (many of them stemming from some inherent dissatisfaction)

    WE DONT KNOW A LOT OF WHATS GOING ON. PERIOD. Time to wait. If you dont want, its your choice to stress yourself over what you consider a “tablet”.

  1854. @ rohan
    ya hooo…….wow u replied…….i am more than happy to read this…keep rocking dude..we all r with u…..u dnt know how much i love this product like many others….first time in my life i have spoken so much about a product to my friends…..best electronic gadget i have ever seen…………….

  1855. So I’m finally able to get into check preorder status. It show’s me all my information and what I orders, but it does not even have an estimated ship date. Am I missing something?

  1856. I would love to know why do you think so. If I am wrong and you have correct info then could you enlighten me plz?

  1857. My bad – finally got it to work after several tries – but honestly – several others have posted links with no gaps – what gives???

    JOOST- it wasn’t a simple copy and paste when you have to take out gaps. Sorry to sound nit-picky, but if NI is wants to play with the big-boys, they need to get a little more posh than this homey blog, and “let’s take a survey to see if everyone still likes us” Boo Hoo!

  1858. I wouldn’t. On paper are very similar, and as for the storage even if it’s true they have 32gb, they do have 512MB of RAM! That’s something you can’t easily change, whereas you can buy an MD card if you need more storage capacity.
    Not to mention the Pixel Qi screen, which at the moment no one else has! (I still can’t understand why, though).

  1860. I finally got in, maybe they have some poor intern inputting the data manually, they forgot to put my estimated shipping date. @VB you want the bone back 🙂

  1861. Finally the blog came back to normal! Finally the post injections stopped (lets seer for how long) probably until Rohan release some videos…and then everyone will start commenting again like they just had an injection of interest.

  1862. Here is another thought. I think NI is making sure that most units are sold in developed countries because they are not selling only the hardware but intend to keep selling many other things in their online store (like books, mags, comics, software etc.) as they said they would partner with content providers and make adam an ideal consumption device. Since, online sales of such products are not going to generate much revenue from less-developed countries they would like the hardware to be in the hands of more US and european customers.

  1863. In continuation of the check pre-order status, I received a mail from preordersupport today w.r.t shipping dates just then:

    “We would like to inform you that you will receive your device 6-8 weeks from the date of your order. Please let us know if you have any further queries that we can assist you with.”

    Now I am confused. Which would it be? 9th Jan or would I need to wait a further 5 weeks?

    Or would it be shipped on the 9th and I would get it 6-8 weeks later?

  1864. @GotThumbs,

    I agree a 100%. The pre-order is for people who have faith in NI and believe in the product….even with out any video.
    For those who need to “touch and feel’….please wait…
    and in the meanwhile do not bother to post your “scam” etc. comments on this blog.

    Thanks
    Srini

  1866. We have seen track pad on prototypes. Haven’t we?

    notionink.files.wordpress.com/2010/11/img_5550.jpg

  1867. the price will be less when Ni starts selling through some shops….so dnt worry……u r not going buy an adam fro Rs 40000……can u please enlighten me with the thought how u cum to the conclusion that price is 40000……i mean exact calculation…..if u have any…

  1870. thanks for the response, ajesh. I said “at least 40000”, sorry for that, it was a mistake, I meant “around 40000” for the PQ version. That including shipping (also including insurance) customs, VAT etc. You can do your calculations. I am pretty sure that NI already knows rough price of a delivered-at-your-doorsteps adam at least for Bangalore because I think each time they got a prototype from china they had to import (maybe I am wrong, but only NI can say that).
    Yes, you are right, when adam is in the physical stores then it may get less expensive, but they never said anything about physical stores and said “adam will be shipping from china”. A company with serious investors would definitely finalize tie-ups with local retailers at least by time of pre-order. I hope NI is just keeping these secrets for the time being and eventually we will find that adam is sold globally through many well-known outlets, or maybe even through their branded stores, but if it is going to be shipped to customer location from china then I am sure it is going to cost much more.

  1871. WOW

    I contacted support inquiring about the possibility of expedited shipping (I need my device by the 14th) and instead they reply that now I’m not even in the “first shipping bracket”. Which is confusing since I ordered my Adam within minutes of the site going up and the order screen still reading “Jan 6-9”.

    Will be very upset if I’m pushed to the “6-8 weeks window”

  1872. hai
    as usual like all of u i too felt bad that i could not preorder because master card was not being accepted. but i console myself that i will order after the reviews of others come out after 06 jan . keep believing this one will find solace in it. and next time the order opens i will be the first to order. keep smiling and enjoy life.

  1873. @coolheart:
    True. I agree with you.
    But at the same time Rohan is very much convinced (and me too)ADAM will succeed in the current market. People will surely swallow what they said once they hold ADAM in their hands.

    He is just waiting for that moment.
    I don’t think any sane person would sell his product with some renders and pics until he is convinced that he can surely surprise the buyer with something ‘more’ than what the customer asked for.

    I count on the memory size of ‘8+ ‘ GB and the mystery feature with Tesla thing.

    I’m **sure** he will not disclose the mystery feature until CES even if he posts pics/videos on 18 dec. We will have to just wait until CES to explore everything.

  1874. That is a bit disappointing. I hope Rohan is not treading on thin ice here. On 18th I am hoping to see the videos of the final adam (sent to FCC and CE for certification) with Eden UI up and running. Even if it on Froyo it doesn’t matter. Porting onto Gingerbread I guess would take time. What everyone is hoping to see is a video of a final release version adam, showing all its features. A video like the one put together by Slashgear during CES2010 would suffice. Rohan presented the features very well that day, which endeared him to everyone of us and brought NI into limelight.

  1875. Not true on the LCD orders. They are limited on the PQ screens but they can get as many of the LCD screens as they can sell.

    -Greg

  1876. ya u r rit,tax related issues r not clear….but i am sure we will get to know more soon….there should be outlets to sell adam…i wish so…let us hope for the best….we are just into pre-order…hopefully everything will be fine

  1877. @All

    Lot of people have given suggestions to improve. I am only listing the problems I have found/observed during my silent observations during the past 1 year:

    1) Promising too many things (e.g, battery usage chart) and not fulfilling them.
    2) Talking about Web 2.5 but website is so 1990s
    3) Not integrating word press withing their own domain
    4) No Privacy Policy in website
    5) Using 3rd year engineering students for product development is a mistake
    6) Mystery feature need not be mystery
    7) Playing with binary and hex codes
    8) Not having a proper CMS… with forums, FAQs, support information
    9) Selling product without actually obtaining FCC/CE
    10) Charging credit card when the shipping date is 4-8 weeks away instead of Authorization
    11) Not informing users about the additional costs in some jurisdiction (like EU/UK) about Customs /VAT, etc. It may be a rude surprise.
    12) Why MasterCard is not a choice at launch is beyond me.
    13) Asking PAN/SSN is a huge mistake
    14) Not giving users a proper color/frequency selection… What if the Adam is a Gift ordered in UK and to be send to US?
    15) Not integrating both radios in one unit. Do I need two Adam if I Travel between EU and US?
    16) Back pad?
    17) What is the naming of Open Source Implementation (Hardware/Software?) of digitizer
    18) No spell check proof reading before posting Blog/T&C?
    19) What is 8+ GB?
    20) Why not using same unit of measurement in product specification.
    21) No mention of accessories till now
    22) What is the new deal about replaceable of face-plates?
    23) Charging for DOA product is DOA for Notion Ink…
    24) What about printed manuals? Are they going to be only English or localized?
    25) What are the four types of Touch Keyboards?
    26) GPS speaks many languages… are they free and comes with maps?
    27) No information about how you can recall an email after it is sent
    28) Is Pixel Qi Screen wide angle or old model and what type of LCD Screen… IPS or not?
    29) What is the status of Genesis… how to access it.
    30) Is genesis only apps or contents?
    31) How Flash performs in Tegra/Adam?
    32) Status of EAP? How many initial apps in Genesis that we can buy.
    33) Where is the protal to create a genesis Profile?
    34) Why Notion Ink is not listed in CES2011?
    35) The pre-order was delayed initially for 2 hour or so. Why the six hour window was not extended for the ‘Family”
    36) Why long-time “Family” members did not receive emails about Pre-Order link.
    37) Why NI emails landing in Spam Folder. Is SPF TXT filled in DNS entries correct?
    38) Who is behind NI?
    39) Why are (Rohan) you nano-managing the Ops? Why not delegate?

    They are in no particular order.

    Please add if you see any more issues…

  1878. I also put together a survey to determine if you ordered, and if so, which model. If you did not order, the reason why. Please answer only once…remove spaces.

    http : / / www . surveymonkey . com /s/ RQPTBSH

  1879. Did anyone else get an email requesting scanned copies of a credit card statement and a photo id or SSN card?

    Tracy

  1880. Must be a mac user.

    They just always expect everything to “work”. No ability to troubleshoot anything.

    Anyway, that link was not even an official NotionInk survey.

    Idiot.

  1881. For all the people that did get to preorder, there are tons of others that simply were not able to get to order the high end models before they sold out. Myself included. Had my AMEX in hand trying my damn’st to get the order to go through. We don’t know how many units were available, but if they would have had triple the amount I’m sure they would have all been gone within hours also. Disappointed? Damn sure I am. Pissed off at Notion Ink. No!!! High School type order form? Who cares!! I just want to know from Rohan, Please when will will the factory be able to make my ADAM. Please Hurry.

  1886. Try again this morning.

    Seems to be working fine now. Has a tentative January 9th date.

  1887. I have been following this product for a long time and I’m very excited about it as I have very practical applications for it at work (I work in the medical field). However, like most I need to see at least a video of a working version or hear more about it at CES in January. The way I look at it, it’s not a huge deal to wait a month as ordering now It will not even ship until the beginning-middle of February and arrive to you in March probably. I get my tax check in March so that is when I am going to drop the money on the Adam. Keep your heads up NI team, I think some people ar ejust waiting to see the product in action (either video or reports from CES) and then the orders may start pouring in for this truly amazing and one of a kind device.

  1890. “My next goal is to make Notion Ink best in its customer relations and whole of my energy will go into making this happen. I would love to hear your comments and suggestions on this topic.” (Rohan Shravan)

    1 – Keep this blog away from the business side of things. Use instead the Notion Ink web site for such and optimize it in order to do so effectively. The Notion Ink website should covers all the positives and negatives critics that have been publish here for the past 4 days. This blog should only be about you, thoughts, creatives ideas, visions, Adam, Eve and the rest of the family.

    2 – Hire someone or use someone trained in dealing with consumers on a Global perspective (shipping, product specs, business policies, media exposure, etc..), use him as an interface to deal with all that is related to selling the Adam. While having a close look on that side of the game, you’ll save yourself a lot of time and energy for raising the Adam flag in the Globalized Sky. Dissociate Rohan Shravan from Notion Ink so you won’t get caught in the mix of having to do all by yourself. That was maybe needed until now. But now it’s the right time to part the creative mind behind the Adam from the excecutive mind behind the business process. You’ll still be in control, but you’ll gain so much freedom of mind from doing so.

    3 – Save your energy and enthousiasm for the great visions and ideas you already showed us by conceiving the Adam. That points out #2 again. It’s a great device and deserves the best of your energy.

    4 – Keep on communicating with the people who truly support you. It’s so rare that a genuine creative mind share his thoughts with the people. This is one of the reasons why I support NI. Another one is of course that I know how the Adam will fit in for my personel needs.

    5 – Keep the faith and know truly that there is people all over the world wishing you the best for the times coming. These people saw what was going on with the Adam. A real step foward for a quite new tool in our everyday lives.

    Well these are my humble 2 cents about what you’ve asked on your above post. Tons of brilliant suggestions have been made here already by far more competent people than I am. Take a real big look at these and pick up what’s best for Notion Ink, for Adam, for you and for us.

    Take care.
    “Ne vern petra a arrivo
    Ar pezh zo deliet a vo”
    (Breton Proverb)

    Daniel Kline

  1891. Id pay to put in an SSD flash drive, a 64GB one. I wonder what the dimensions are? Are they 2.5″ drives? Be nice if the OS is separate from the drive itself (slc). Speaking of which, I wonder if we’ll get a disc with adams custom software on it, or if itll be available for downloads online.

  1892. @Anthony:Not so horrible comments 🙂
    Thanks for giving NI a comprehensive class on conducting their business. I am sure NI will still appreciate it coz you took the time … thousands of wise people have already given these suggestions and more on this blog.
    For us readers, though we want to be nice, it is getting a little boring now … these lessons. Please use the NI email address if you would like to keep repeating suggestions. I am sure they have a person there now to read every email. 🙂

  1894. The link works fine – PLUS – it is not a survey from NI…so all that words about , “if you can’t get a link right…”, sounds wasted 😉

  1895. Hey dude (Linguini27) what are you smoking…. Chill out…. It sound like you do not like the product, so stop posting then…. Buy something else…. give us a break.

  1896. after a storm comes a calm…
    i guess it is not about being active or restrained, there is nothing much to discuss on things as nothing new is known… and i guess people have started to get back to their lives !
    nice to see some silence..

  1898. There are chances of some deficiencies.

    Bottom line ” You guys have been doing heck of a job, minor hiccups really does not matter in long term”

    Go NI go.

  1899. hmmm i guess NI will start to make official press releases rather than blog entries atleast to convey important information , like opening preorder, news on CES…

  1901. What other finished product it that, there are no other products in reviewing hands, except those that have been released. Nobody had an early review of the ipad, nobody had an early review of the Galaxy tab, noboy had an early review of a single tablet until it was released.

    the ipad didn’t have a pre-order, nor the Galaxy tab. What the ipad did for its fans, those that would be willing to buy without first testing in a store etc, was make then wait in line overnight outside a store to be the first to own one.

    Iphone 4 was the exact same, no early release to anybody period. Aftermarket accessory manufactures didn’t have specs, they could even produce iphone 4 covers, until they could by a iphone measure it and tool there manufacturing lines.

    The viewsonic tablet, was a spec sheet, no pre-release videos, there was nothing until it was on sale in Sears, in fact the first real word it was coming out was when someone leaked an sears advertisment early.

    Notion Ink hasn’t released it yet, and like everyone else hasn’t released it for review yet.

  1902. “About Payment” email:

    I received an email from ‘Pre Orders’ that seems quite suspicious. It says “for reasons unknown to us, your transaction has been flagged by our payment partners” and asks for me to send a scan of my drivers license or other ID, plus a scan of my credit card statement for the card I used to pre-order. The return email address is at notionink.com, which seems like it must be legitimate, but it’s a very odd request since I completed the “verified by visa” process when I pre-ordered. I’ve contacted my credit card company, which says the transaction was approved by them but is yet to be completed by Notion Ink. Very strange. Anyone else?

  1905. If it was me who was asked for ID via the web, I would send an email at an address advertised on the NI website and ask for clarification.

  1906. What’s going on with the comments here? Now they are posted in random order?

    Trying to see if anyone else has had a problem with an email listed as “IMPORTANT: About order” that asks for personal info…

    Thanks.

  1907. Thank you! I was wondering why no one was saying anything about the survey not being from NI…. I thought it was pretty obvious… In any case, I would like to apologise for the misconception…

    Just to clarify, this is NOT an official survey, it is just a survey posted by me because I wanted to observe the change in people’s mindset…

    And ya, remove all the spcaes….

  1908. Thank you! I was wondering why no one was saying anything about the survey not being from NI…. I thought it was pretty obvious… In any case, I would like to apologise for the misconception…

    Just to clarify, this is NOT an official survey, it is just a survey posted by me because I wanted to observe the change in people’s mindset…

    And ya, remove all the spaces….

  1911. Sorry, Rahul – thought it was official and didn’t originally make the connection on my first comment. Yet, as the poll shows, many share my concerns and want much more information before purchase. I’m surprised how many have purchased this pad with so little ‘real’ knowledge. We know what NI has said, but no one else can really say anything because it’s not tested, seen, nothing!

  1912. anyone notice that the link for preorders stopped working?? or is it just my computer?? I hope they’re revamping it and adding PQ ADAMs so i can get mine 😀

  1914. Hi, just want to tell you that if any of the orders for Adam with pixel qi drops (with or without 3g) I will be happy to pre-order it in its place. Just email me. Thank you.

    I want a pixel qi ADAM!!!!

  1915. Hi, just want to tell you that if any of the orders for Adam with pixel qi drops (with or without 3g) I will be happy to pre-order it in its place. Just email me. Thank you.

    I want a pixel qi ADAM!!!! I wanna be part of it.

  1918. RE the additional cost to the purchaser of the micro SD memory. NI could get a much better price on these than we can individually. How about offering to sell them to us at a slight markup. That would be great customer service!!

  1919. anyone notice that the link for preorders stopped working?? or is it just my computer?? I hope they’re revamping it and adding PQ ADAMs so i can get mine :-D!!!!

  1920. Well on a different note..just went to notionaddicts.com. There discussion about different aspects of adam is going on in a very organised manner. So until Rohan comes up with a video, guys can move to notionaddicts.com because wordpress is really behaving buggy right now.

  1921. OK, I’m going to tread vary cautiously here, because I KNOW I’m going to be flamed, but I have a very legitimate question to ask those who pre-ordered…

    I’ve been following this blog since about… June/July of this year, eagerly checking in at least four or five times a week to see if there were any new updates (until they started the Weekly Specials). Now, this entire time they have not shown us one real-time video of the UI, the console itself, or anything else for that matter. How do you know the software is not laggy and slow (God knows they tried to pack a lot in that machine)? How do you know it won’t crash on start?

    Now, those of you who pre-ordered, you read the Return Policies, you know you only have 10 days after it was SHIPPED to return it? That means you have very little time to actually test out the machine to know that it works.

    Why would you buy something, with no evidence to support it works, from someone you have never met and from a company who, before this, you hadn’t even heard of?

    If NI was like Apple — a big name company who has a track record of solid products — this wouldn’t be as unheard of, but do you realize what you just did? This is the equivalent of stocks or horse racing. You don’t know what’s going to happen, but your throwing $500 at NI and hoping for the best.

    I hate asking this because it’ll bring religion into the issue but I am really quite curious as to how many of you who pre-ordered are atheists… I mean, obviously you accept the concept of blind faith well enough?

    And there you go, it’s my simple question: Why do you pre-order without any evidence? Please do not list faith as an answer because, I’m sorry, I won’t bet $500 on a horse because of faith, or $500 on stocks because. “I think it’ll work out.”

    Thanks,
    Brazilian Rider

  1922. svetlik123

    what u said is right all the bigges dont make a public blog and they dont take suggestions and advices from people , but pls dont think they dont know about market , the pulse of market and what people would like , and if this was not really a case iphone, ipod, ipad would have never been a hit , also windows 7 and android . its just that every company has its own way of understanding the pulse and beat of the market in which the are going to launch their products. rohan has his own way of knowing it they have their own , so it dosent make them less effective then rohan and vice a versa.

  1923. @lxt11. The Hindu group is one of the most credible news group of India( though they do have a left inclination in their news reports and opinions). But credibility wise they are right at the top. in fact in the current fiasco about the media ethics in the country, they are the one who were the first orint newspaper to publish news about it( when it was totally blacked out by almost all print and television media). I am a regular reader of it for the last 8 years and can say it with full confidence.

  1924. No problem 🙂 If anything, u ensured this poll comes up in the first (or last?) page of comments a little longer 😉

    Regarding your surprise, think of it this way. Any new religion begins with a giant leap of faith by a certain group of followers. If the ideals of the religion are strong enough, the religion will prevail and if not, the religion falls apart… This is a time-tested fact visible through history. In the current scenario, the Adam was good enough for the pre-order group to bet on (at least most of them) in terms of the specs. It was, by no stretch of the imagination, a giant leap of faith on their part. If NI get it right, at least from now on, I wouldnt be too surprised to see a cult following for the Adam.

  1926. :At this point he does not know what rate of duty will be applied eventually. So far the prototypes he has imported have had five different rates applied depending on what they were perceived to be. Was it a phone? (yes, it has a sim card) Was it a radio? Was it a computer? Was it a camera? Well, it can be any or all of them. The final determination he expects later this month when he provides the authorities with a full list of features which he claims includes a couple he has not publicly revealed yet.”

    so is the myster feature an FM tuner ? is is a radio ?

  1928. +1. Well it seems to be a plausible thing to me too. I myself was thinking about a fm tuner as a potential mystery feature a fortnight ago.

  1930. @ techgeek. welcome to the blog. 1stly the OS & UI based on Andriod 2.3 & 3. (I hope iam correct) so it is not like MS windows but the good news is we can view & edit all form of files like MS office, zip, pdf, etc.
    Rather then windows 7 or XP you will love this kind of OS in multi touch format.
    we can use adam just like the way we use netbook or LT.

  1931. Please tell me what this is supposed to mean. All I want is some clarification. Don’t insult others.

  1932. Any chance that that one naysayer works for a rival company looking for some negative propaganda?

  1933. Thanks for the link. What did that mean?:

    “The final determination he expects later this month when he provides the authorities with a full list of features which he claims includes a couple he has not publicly revealed yet.”

    Even is already here?

  1934. It seems it takes some time for some people to see their preorder status. I got confirmation e-mails from NI and CCAvenue. on Dec. 9. But when I typed in the correct info., did cut-and-paste in NI’s site, I got nothing till this morning. It finally worked for me. And my CC has not charged yet.

    So, give it some more time. I know they are trying hard (I also got a reply mail from their preorder support team about my inquiry sent on Dec 11).

  1935. The site just isn’t working well, I ordered both a pixelQI with 3g and an lcd with 3g.

    I entered both numbers and neither one worked, I then went to check again, within a few seconds of the privouse check, and you know how your browser with keep recent enters so when you start typing you can just select the prior entry.

    well I selected my prior entry, so I know it was typed the same and the second time it worked for the LCD order, and on the third type in worked for the PixelQi order.

    They just have a crappy system that works sometimes and doesn’t work other times.

  1936. For all of you USA based –
    Based on the fact that our model will run 3g on 850 frequencies, what options do we have for a SIM card?
    Only AT&T?
    (I don’t think they have a good service)
    T-MO has different frequencies, Sprint and Verizon different kind of service (no SIM).
    Am I correct?

  1937. @coolheart

    i would request you to pls check with your source if the info is 100% correct , and incase you want to give your info to us pls give everything in detail means how did your freind from banglore got this info did he go to their office ? did he get this infrom from from another guy at times such info when the whole situation is critical can really make a new wave of rumors and speculation which is bad for the people who have already ordered and the ones who are eager to order and also for the company and its future. pls give a detail info pls dont talk in titbits.

  1938. I think the final production is not yet started so he couldnt show.Production is a complicated process and it is not possible to make few just like that. Its a matter of time rohan will be with millions of Adam in his warehouse.

  1940. know what!!!! i misseed the notion ink preorder mail!!! it was in my spam!!! UNLUCKY ME!!!
    and now the higher versions ve been sold out!!
    curses on my spam!!!
    HEY ROHAN!! ANY HELP/MERCY!!??????

  1941. Actually, that got me thinking. Since it has the webcam, it could be used to trace motions. It would be easier if there were a point, so perhaps it could detect a bright LED, like the ones on the key chains. When the adam is connected to the TV, the camera could be facing the couch easily since it swivels unlike other devices. Then the LED could be used to make gestures to control the video! That would be farking awesome! and entirely feasible 😀

  1943. I wonder how long I have to wait for the Pixel Qi are ready for pre-order again.
    I feel there have been little information about those who never got their family e-mail because the flaw in the mail system.

  1945. I would completely agree – will have to wait and see this one out. I, for one, as a soon-to-be purchaser of a pad will wait for more info., or buy a different one if they can’t get their product straight.

  1946. So its 8Gb internal space… its a little disappointing.. i would have like to have at least
    32 Gb… because of the kind of content the Adam can handle, HD Video, Music, Movies, Ebooks and so much more… 8GB just doesnt seem to cut in. I know the memory is expandable with the SD card but its just not the same.

    The previous iteration of the website seemed to state either 16 or 32 gb.

    Rohan can you explain why you changed it to 8 and whats your argument for having a 8gb hard drive? Also is there a plan of a future version with more space anytime soon?

    Thanks

  1947. ccavenue may be preferred for Indian customers but for international customers also give the option of a payment processor who has high ratings and who covers all the major credit cards for example www dot flagshipmerchantservices dot com (this is supposedly a top rated service from a review site)

  1948. I also meant to ask what is the technical argument behind an 8gb hard disk?

    I mean is the cost factor? or the space was not enough for a bigger hard drive?

    Kindly explain.

  1949. After many post and preorder i think i still have one question in my mind. I order for LCD, Wifi + 3G.
    Most of the post & ppl as asking for PixelQ which i didnt order as i had option during the pre order. Price was not my consideration but as per my requirment and use of this device i choose LCD then PixelQ.
    I will be useing Adam for web, Office mails, Multimedia & GPS(I rarely read Ebook). I will be using it in my office, car or in my bed room that will be mostly indoor.
    So the question is do i really need PixelQ? Iam even not sure how the multimedia exprience will be in PixelQ screen so i stick with normal LCD screen.
    I didnt had a doubt before but after reading all the post as most of you guys are after PixelQ. now i have a question in my mind, was it a big mistake going with LCD rather then PixelQ for my case??

  1950. Well, I got a return email from the preorder support. So far less than 24 hour turn around on answering email’s. I’m surprised. Go Notion Ink. I have faith in you.

  1951. By the way, Rohan:
    If you open the pre-order page with the browser Iternet Explorer, then no “BUY” buttons are visible. So noone who uses IE can buy your product. I know that IE is a bad browser, but there are A LOT of people still using it! You should correct your pre-order page.

  1952. The Hindu, when comes to politics and culture, is IMBALANCED.
    I don’t see any reason to not believe its business stories, though.

  1954. Bumping… trying to get to bottom. Thanks to those that responded.–

    I also put together a survey to determine if you ordered, and if so, which model. If you did not order, the reason why. Please answer only once…remove spaces.

    http : / / www . surveymonkey . com /s/ RQPTBSH

  1956. I think i had mentioned the same in my reply(Left orientation) . Btw i would love to know why you feel they are imbalanced about culture with some examples.

  1957. some time back I heard nVidia is moving there HQ to India. Wonder if nVidia is also an investor in NI..!

  1958. For those who have commented here and elsewhere about my question, the reason I asked for clarification is:

    First Rohan said “CES is where we intended to demo, show everything and allow for review, else there is no point for a good CES event.” and now he is saying “Notion Ink is right now too mysterious and needs to share everything about the product: Agreed, and accepted. Till CES we will spend our energy in the same.”

    To me it appears Rohan was saying he won’t tell us everything about Adam until CES, and if he told us before CES then there would be no reason for going to CES, right?

    For the most part all we have seen is renderings and illustrations to give us an idea of what Eden and the applications will be like, etc. So I assume we will not see detailed photos or video, nor find out what the mystery feature is, how much storage there is (BTW I suspect only 8GB – Hope I am wrong), or if the backside track pad still exists (I think it is still there), etc. They have seemed pretty adamant all along about keeping those things secret until CES.

    So when I read his second comment, I wonder if they have changed their mind and will reveal some or all of those things to us prior to CES, or if he is simply saying they realize how important it is to reveal everything at CES and will do everything they can to be ready to reveal everything at CES…

    Regardless, I’m just clad CES is only a few weeks away! 😉

  1960. @Rohan and NI

    The following is a list of actions on which you and your team needs to act upon asap:

    (1) Assuage the concerns raised by people who have pre-ordered and have been charged by their CC company, but didn’t receive any sort of confirmation from NI and CCavenue. Technically they are your first customers. They need to be attended immediately.
    (2) Those who pre-ordered and received their confirmation from NI and CCavenue, but are unable to view the status of their pre-order on the link provided on the NI home page, need to be attended next.
    (3) For the benefit of everyone, inform the status of FCC. You indicated that FCC is expected in the 20s of December. How about CE? If you don’t receive both before 24th, it may very well mean that you won’t receive the certifications until first or second week of New Year. Things slow down prior to Christmas and come to a standstill between Christmas both in US and in Europe. Inform your customers who pre-ordered in good time if any delays are expected. Furthermore, for EU you also need to comply with RoHS. I read somewhere that chinese manufacturers put the CE marking without really complying with CE. CE logo used by some of the manufacturers in China means Chinese Exports. The logo is completely different from the one used within EU. Please be mindful about that. http: //en.wikipedia.org/wiki/CE_mark gives wiki’s take on CE and the problem with Chinese manufacturers.
    (4) Consider removing the charge being made on DOA. Charging any customer for DOA is not right. It shows you are not confident about the quality of the product being assembled by the Chinese manufacturer. DOA will definitely occur if there is no Quality Control. If you intend to leave the responsibility on the Chinese manufacturer, make sure your agreement with them is water tight and work on a penalty for each DOA.
    (5) I read somewhere that defective items to be sent back to Bangalore. That would pose a problem with the Indian Customs. It will so happen that the customer sends back the defective item and is waiting for the refund, whilst the product is heldup at Indian Customs. That will delay the refund process. My suggestion on the returns policy to give a Authorisation Code (RMA) to anyone who wishes to return the product (if it is DOA or defective) and ask the courier company (DHL) to collect from that address. It will smoothen the process of returns and refunds. I realise that this may not be feasible in some cases, especially if there is no DHL service in that country or town or area.
    (6) Rework on the T&C’s. Get them checked by legal experts. Take opinion from the experts in US and EU. They need to be water tight against potential litigations. Many commenters have already commented on this subject.I don’t want to repeat it.
    (7) Post videos of the operating unit. (I know you promised that you will do that on 18th of this month). Doing so will put the pre-order process back on track and there will be a real buzz by the time you go to CES. Just keep your fingers crossed on getting the FCC certification before the end of the year.

    I wish you and your team all the best.

  1961. PQi situation.
    One of the major feature that Adam had going for it was PQi screen which is no longer available for preorder. In addition, I would not be surprised if PQi variants were shipped later than regular LCD models- here’s why:

    To start, I was surprised that NI came out with so many choices right away. NI will need to have a few production runs to iron out the bugs in the assembly line and verify their quality control procedures. To do so NI needs to narrow their options. Therefore I venture a guess that NI did not run out of PQi parts but just limited their production.

    Considering that that PQi parts are much more expensive and likely more fragile, troubleshooting their production line using PQi screens is not optimal. It’s is also not optimal for their bottom line since stocking two different screen variants requires more cash upfront. Those are the reasons why PQi orders are capped in quantity and I think will ship later than “LCD”.

    There’s also a slight possibility that the ordinary LCD option is so good that no one will want PQi after its revealed 🙂

  1963. @ Luis said, on December 13, 2010 at 23:35

    > Even is already here?

    No, it simply means that Rohan will provide the authorities with the full (internal) feature list of the ADAM (including information about the ‘mystery’ feature / sensor). Full disclosure is required so that the authorities can properly categorize the device for determination of customs and local levies.

  1964. Hmm, since it’s has the USB controllers, I sure hope there might be some drivers for some USB 3G modems. That would be awesome and provide for upgradability for 4G and other carrier networks. And help out anyone who got WiFi only. Price difference is more than a 3G modem.

  1965. @jacknone
    “you will receive your device 6-8 weeks from the date of your order (Dec 9th?)”
    Start counting from there. Start counting days after the sixth of January.
    They start shipping 4-6 weeks, plus 1-2 weeks give and take.
    I’m a little confused too. But it may sense.

  1966. It feels like I’ve been gone so long… 😦 I tried going through the comments to see what I missed but there are too many. Oh well, it is good to be back!

    Only about 3 weeks until CES! 😀

    @Rohan, how about a new countdown counter on the NI website for the big CES reveal?

  1967. Just had a look at the latest news over at trustedreviews dot com, and today alone are another two news articles about impending Tegra 2 tablets from both Motorola and MSI to be shown at CES. Espected release early 2011 for both and reasonable looking specs from established firms (though no mention of Pixel Qi – still a differentiator) with potential of Honeycomb on the Motorola. So, Rohan, time knuckle down, get some clarity on specs, some proper pictures & quilaity video of Adam – and most importantly, start to concentrate on getting some decent business process in place. The big beasts are snapping at your heels, and they won’t take prisoners.

  1968. Spot on Suren. There are many more unanswered questions. All the above need to be answered, excepting probably 38. It is the prerogative of NI, whether they wish to reveal the identity of their investors or not.
    It was however covered extensively by the Indian media in July that RIL may invest in Notion Ink. I am not certain whether that was the case or not.

  1969. The same for me.
    I took a step back for a few days, cooling of period, overcoming my disappointment for not receiving an e-mail and being unable to buy because of Mastercard/Paypal.
    Still loving the Pixel Qi/3G Adam, still willing to buy as soon as the next dispatch comes available.
    Played with an apple today, and i know for sure that’s not my thing. Adam offers so much more. Everyone will see that.
    My concern is the same as David’s (below), that right after CES it will be sold out again in no time. Hope so much (and would like some soothing about that) that the e-mail and opportunity to buy first will come before CES. It would also give me the chance so show my loyalty ;0)

  1971. Mine worked perfectly well …
    Just cut paste the Order number reference you got from the mail.
    If not I can only wonder why it does not work and Iam very sure it has got nothing to do with NI.

  1973. @Arpit

    Not sure if you read my second response (see previously) – if not, I suggest you do. If you did, may I congratulate you on your ability to ignore the reality of the outcome of your poorly written and biased “scientific” survey and your even greater achievement of making drawing wild and unfounded conclusions from it which (my, what a surprise!!) fully vindicate your strongly held beliefs that all is well in NI land, the Adam will be the greatest achievement man has ever accomplished, world peace will break out on Monday and there will definitely be crumpets AND jam for tea. I’m not sure if this over-optimistic hallucinogenic state involves the use of chemical substances, but if does, do share – we could all do with a dose.

    FYI – the first set of furious button clicks were not the work of mud-slinging dimwits angry at NI – they were however the work of someone angry at dimwits who prepare half-baked self-justifying so called “polls” which even the trashiest women’s weekly magazine would reject on quality grounds. I cannot speak for the second individual, other than to say they clearly had a faster internet connection or found a better button-pressing technique.

    To add to my previous post, might I respectfully suggest that a career as an Analyst may not quite be approprate either. Though for a career as an over-optimistic sycophant you appear well qualified.

  1975. @David said, on December 13, 2010 at 22:58

    >so is the myster feature an FM tuner ? is is a radio ?

    I assume radio refers to the 802.11b/g/n radios. I don’t think it means FM/AM radios.

    But I, for one, would be disappointed if the mystery feature is an FM/AM radio.

  1976. I am tired of people complaining about NI and then some other people supporting NI. I really liked this blog when it is a place discuss new features of ADAM, learn new things every time i read this. but now it is more like a complaints desk. i am not criticizing any one for their complaints, you definitely have every right to do so. So this is my sincere request to ROHAN, please have a blog with different sections. if you don’t have time to do that, you actually talked about notionaddicts form in this blog, so we can consider talking on it till you have a new blog. for that to happen i think you need to comment on atleast a couple of posts in there. so that people can believe you are reading them. and we can keep this blog clean.

  1977. Ah, finally the confirmation of what many suspected but was never proven – Adam has nothing to do with a product but is just a fanboi-based quasi-religious cult. Explains a lot.

  1978. good to see you back. i am actually searching for you in this blog. i believe you haven’t missed anything. more suggestions and complaints and support to NI.

  1979. For import export duties, they wouldn’t consider 802.11b/g/n as radios

    They are classifying it as a type of device, look at the other categories that they considered it may belong to:

    Phone
    Radio
    Computer
    Camera

    Also, Rohan has talked about it for over a year, as a missing feature, which for the ipod, iphone and ipad, an FM receiver has been a much needed missing feature.

  1980. Since when has it ever been stated the intendend launch was CES 2011, He said in blog post over two months ago, based on timeline with FCC, he hoped to launch the end of November, that was all based on how long the FCC would take, Then he added maybe by x-mas and no later the CES.

    Back in October, the release was going to be earlier. don’t re-write history now to make it seem this was always the plan.

  1981. Who the fuck have u forced to PRE-ORDER or even be on this blog….
    Wait till u r satisfied or else go screw urself..

  1983. @ Arun U R said, on December 13, 2010 at 19:41

    > The CES 2011 link below lists NI Adam as well
    > http ://www.cesweb.org/news/releaseDetail.asp?id=11869

    Did you read the article, my friend?

    NI is listed in reference to the innovative products announced at CES 2010, and not as confirmed participants at CES 2011.

    Rohan has only expressed an intention (he wrote “intend”) to announce the product at CES 2011. It would put a lot of folks mind to rest if he can give us a simple confirmation (not intention, not proof) of his attendance. Then, we can wait patiently until CES 2011 to see the unveil.

  1984. Alright… dust has settled. Time for the phoenix to rise from the ashes.

    Best wishes Rohan – show focus and have strength.

    Your ‘ol pals’ are here to support you. (except for a certain lizard?) 🙂

  1985. No, I did not mean the individuals are the investors. But rather these individuals are acting on their behalf.

  1987. i guess eve will either be an iphone 4 competitor or a 7″ adam tablet, all 3 runing same OS

  1988. Examples from ebay about the import duty in india,

    Hi all,

    I ordered a laptop from US via ebay through a ebay seller. The item was dispatched on July 30th and arrived in India on August 4th. The seller has given me a Lable/Receipt number and I have verified the tracking info from USPS and its showing the same. Now the seller has asked me to contact the local customs. He did not inform me about the same and I was under an impression that the laptop would be delievered to me at my home. But the now the case is entierly different and I’m concerned about it.

    Please let me know if anyone has any idea about the same. How can I go about and track the item in India.

    Thanks and Regards

  1989. The current custom duty on laptop is 21% in india. so that means a pixel Qi tablet will cost about 549.99$ + 115$ = 665$+ 50$(shipping)— total–715$. ???? WTF???

  1991. Hi all,
    Eden seems to be a fork of Android. Does anybody know about the relationship of NI with Google? I mean, will Eden be a fork forever or will some parts of it be found in Android 3.0? Or is there a change to get a future update for the Adam with “plain” Android?
    cheers
    Thomas

  1992. Just to note, I tried to pre-order and the credit card processor failed. Please understand, not everything is black or white.

  1993. It looks like it:

    www. notionaddicts. com /forums /showthread .php /625-IMPORTANT-About-Payment

  1995. My card is not charged, but I can see the estimated shipment date. Should I be worried. I am in US. I thought there is a law here that I can’t be charged before shipping date.

  1996. Go to the preorder link and pop in your info. Mine says:

    Estimated Shipping Date Jan 9 2011*

  1997. I tried to post this already, but I don’t see it, so here it is again: visit the Android Police site, there’s a short interview to Rohan.

  1998. From Android Police today:

    As some of you may have noticed in the comments section of our previous piece, Rohan Shravan, in a kind gesture, has reached out to Android Police with the goal of clearing the air of confusion over the Adam’s launch, pre-order, and current status. We asked Rohan some questions about issues regarding the Adam that many (myself included) have expressed concern over, and Rohan has done his best to answer those questions. The unedited questions and responses lie below:

    AP: Regarding the December 18th video that has been promised, many do not understand why there is such a delay in producing a video to satisfy what are relatively simple demands (a few minutes of hands-on time with the Adam and Eden UI).

    Rohan: Its does, but 18th December is a special date for us. Its the anniversary of Adam’s announcement

    AP: Are you waiting to receive a production example from the factory? Have any been assembled yet?

    Rohan: No we already have that. Around 300 have already been shipped across the world to our partners.

    AP: Is the delay due to the need to complete work on the Eden UI? Can you provide real, non-emulated video of the Eden UI on the Adam (preferably a production model)?

    Rohan: Eden UI is complete. In the next video I will show you will have the same running.

    AP: Is the Genesis SDK coming any time soon?

    Rohan: Genesis SDK has gone into major up-gradation because of 2.3. Most of our partners and University partners have the access to our SDK

    AP: Can we get a shot/video of the Adam running Android 2.2 or 2.3 showing the Eden UI and proof of the underlying Android version?

    Rohan: Sure, as discussed earlier.

    AP: Is all the hardware functional – USB and HDMI out? A video demonstration would be necessary.

    Rohan: Sure.

    AP: Is the money from pre-orders being used as capital to build the actual devices?”

    Rohan: No way! To Manufacture anything in March, we need to pay right now. Even if the pre-order system takes money from the customers, we have no access to it for more than one month! We need to confirm the delivery of the product before we get access to it. For example as a standard, you can check the PayPal and other banks for the same.

    Take these statements for what you will – we’ll let you decide on this one. One thing seems certain: Rohan wants to deliver on December 18th with the much-anticipated video demonstration of the Adam, and we really hope he does.

    In conjunction with the promised video on December 18th, Rohan has agreed to do an exclusive Q&A with Android Police about the Adam that will go into a greater level of depth about the device, its software, and its features.

    We, as much as anyone, are eagerly awaiting Saturday.

  1999. Its stil strange that you order something without nowing what you wil get and when.

  2000. Any Electronic Gadget imported in India with a MRP ie Maximum Retail Price of above Rs 10,000 ten it would be charged with a Customs Duty of around 15% on the total MRP

  2001. Bumping again… trying to get to bottom. Thanks to those that responded.–

    I also put together a survey to determine if you ordered, and if so, which model. If you did not order, the reason why. Please answer only once…remove spaces.

    http : / / www . surveymonkey . com /s/ RQPTBSH

  2002. Yes, it will be better, especially for the cost.

    Remember that the alternative comes bare. You will have to pay another $80 for a *SINGLE* USB port (I’ve heard, they’ve already blocked a number of profiles… Yes, certain devices that *HAVE* worked with the USB camera kit no longer do as of the most recent OS update. Go google it, you should be able to find it.) Plus another $20-40 for a composite out (do they even have HDMI?. And Adam is the only tablet with PQ, so that in and of itself is worth a bit.

    So your basic $500+(?) basic version pad will have ballooned to $6-700 for comparable hardware (sans trackpad and 3.2MP video conferencing as the 2nd version is rumoured to have dual cameras). And if you want to upgrade memory because you realized 32GB isn’t enough after using it a while, guess how you do it with the alternative? That’s right! GARBAGE! BUY ANOTHER ONE! =P

    And … why do you need to pay a forwarding compay to ship to US? NI’s order page was quite open as to where it shipped. Why not have it shipped direct to home? Either way, it’s your issue with paying a forwarding company, not NI’s. The price is terrific.

  2003. I appologize for posting this here if there is a better place, but I had a question… I am leaning towards buying an LCD version of the Adam. If I am not planning on using the tablet in the sun, is there any other reason for me to consider a Pixel Qi screen versus the standard LCD?

  2004. @Rohan

    Another advice that perhaps goes by the wayside:

    Make hay when the sun shines. You probably still have 100,s of fans now and you could either turn them into those many number of good campaigners or bad campaigners in equal measure depending on your interaction or fairness.

    It’s not clear to anyone why you refuse to have a simple FAQ on your site.
    That would clear a whole lot of doubts. At the same time it will make you folks think hard
    about your existing policies and perhaps make them even stronger.

    For example, if you had an FAQ on your site before the pre-order phase on credit cards, you could have helped yourself a lot.

    Think about it. If you don’t want to reveal something, there still is a way to put it across in a convincing way in English. But just evading is not going to help you build your credibility.

    Second, your earlier promised to logo-contestants that they were eligible for “steep discounts.” I’m not one of them, and it is not apparent from the blog comments that someone benefited from this promise, but this promise will haunt you at a future time and hit you on your HQ (honesty Q).

    They say, when you’re not sure just say it out. It applies here too: When you don’t want to reveal it, just say it out. That would add to you policy instead of appearing to live in a secret world.

  2005. Well done, Rohan. 🙂 And thank you to the Android Police for taking the time to get the information straight from the company’s CEO.

    Just make sure to stick to these promises and things should go smoothly!

    RESPECT!

  2006. @Arpit,

    could you change your lines ?

    “88% of the people voted trust NI”

    there is nothing called still. You either trust or you dont.

  2007. Rohan, I just read your response to Android Police and applaud you on your response and tonality. As allways I am toeally impressed by by the endevour and your orchestration. This is great and I am so grateful to have followed it from the beginning. Warmest regards

  2008. @ David said, on December 14, 2010 at 02:15

    > Since when has it ever been stated the intendend launch was CES 2011

    Well, in his previous blog post Rohan did write

    “CES is where we intended to demo, show everything and allow for review, else there is no point for a good CES event.”

    So, no, it is not me re-writing history.

  2009. Quoted from the Hindu Business Line article referenced previously:

    “He is, as I learn later, just 25 years old. He leads a company that has 90 staff, all under 25 years.”

    “Shravan did a deal with three engineering colleges, promising select students of the third and fourth year a job with the company if they devoted their time at college working intensively at projects he would give them. That ploy gave him product development work at low cost; the students got their promised job at the end of the term. ”

    … explains a lot

    “I probe him on how and why he has taken on this gamble. “I have nothing to lose,” he says. “We spent only a few lakhs in the first few months”

    … Unlike those who pre-ordered

    “He is flooding the Patent office with applications, and claims that by 2012, he will be the third largest patent holder in this country after the pharma majors, Ranbaxy and Dr Reddy’s.”

    …Really?? Well, I hope to hell they are better written than his Ts & Cs, otherwise he will find himself with a stack of expensive toilet paper

    “…the units will be manufactured in Taiwan”.

    … well, the journalist may have picked this up wrong, but weren’t we led to believe they were coming from Taiwan? Must recheck import costs…

    “It does not have the right user interface, he says apologetically, and I infer that he would like me to believe that the real product will be significantly better”

    … given this interview was on the “eve of Adam’s launch”, this does seem to be cutting it rather fine for getting a manufacturing line set up. Or am I missing something?

    Reading the content of this interview does seem to reinforce the impression formed during the last few days that NI is badly lacking solid business experience in the team. I really hope Rohan has the good sense to bring in at least a few experienced, competent individuals to bolster the bright young things.

  2011. Where is the response at, with some many blog comments, I don’t even know where to look

    thanks in advance for a response.

  2012. Its really hard to understand anyone here. Just before the days when the red cover was not even wrapped around the adam screen. People screamed on top of voice
    “booo when is pre-order when is pre-order”

    now when pre-order is ready some folks are running polls WILL YOU TRUST NI ??? ARE YOU HAPPY WITH WHAT NI HAS TO OFFER ??

    What is this some kinda mummy daddy poll ?? okay I was pregnant and delivered a baby so is our baby good ?? Is our baby really worth it ?? Vote now …

    I hate to be cry baby. You want it you buy it. Else look out for something else. When the author of the post has mentioned that there would be demo on 18th dec why cant you hold your gut for a moment if you haven’t pre-ordered ? I feel most of people who didnt pre-order are horny leaks arguing bullz. Did you always brought gadgets that were always well reviewed and unbiased ? If you did, you had no reason to be on this blog. You are to be on those review sites waiting for one.

    People who have pre-ordered have rights to ask NI team here about the release dates and its performance to the design team. Not all floggers and bunch of lunatics banging the WP blogs here.

    When you last time asked Steve Jobs about the Iphone 4g death grip what did he say ?? Just don’t hold it that way. Even when he says that you lick it with full of lust. Then go baby, go ahead don’t scream here for you being paid less attention at other blog sites.

    A company which doesn’t have good customer relation will loose no matter how big or small they are.

    By the by I am still not complaining or nagging that I was not able to pre-order because of the some goof-up. But I am patient and waiting when the line opens and I rush in to order. No matter what the F reviewers and bloggers talk, I am my own master I will review it on my own way. I have a use case for which I am buying this gadget. I don’t take any freaking reviewers word to order a gadget I want. But thats me. Did I come here to push my agenda no !!!.

    But I came here to ask the some clarity in this blog. I would wish the NI web team to make few categories here

    1. QnA

    Ask you cry baby and nagging questions here

    2. Blogs and Articles

    All bloggers can post their blogs and articles about NI here. Why wouldn’t I be allowed to post my article here about NI products ? Hellooo I am a family !! Aint I ???

    3. Rohan Speaks

    Things Rohan wants to share

    4. Comments by Designers

    Things the design team at NI wants to share. This section is important.

    5. General

    Yeah rest of talking

    We want to talk to designer team as well. Let the designers tell us their view of the product (including all the app designers).

    Thanks,

  2013. Tohan,

    Since you are doing a detailed dump of product information this weekend, I suggest you spend some quality time on some of the following issues:

    — highlight the key differences between adam and ipad (since this is the product most people will be considering as an alternative).

    — highlight what the future is for the first buyers of adam 1. You have already discussed adam 2 and the ipad 2 is probably going to be announced in January, right around the time you unveil adam 1 at CES. Ipad2 will have dual cameras and likely be even thinner and lighter than ipad 1, giving it a size advantage over adam 1. It will most llikely have increased speed and processing power, maybe more memory, etc. Combine that with all its current advantages of huge app library and every developer creating apps for IT and not other platforms and you have to really shine to surpass it.

    — So, how can you insure us adam 1 buyers that we will have a great product that won’t feel obsolete in a few months when ipad 2 hits, adam 2 is released and a host of other Android tablets find their way to market. What kind of upgrade(s) can we expect to see over time (will notionink continually develop for adam 1 and keep upgrading the operating system, etc.). How will Chrome OS affect the future of Android on Tablets?

    Lastly, with your detailed relese this weekend, please be specific and not cryptic.

    I hope this helps.

    Cheers.

  2014. in his previouse blog post, that being a blog post from two days ago.

    everything before that there was nothing about it being intended for CES.

  2015. I had a pre-order link but it never worked, now I can’t even get the screen to come up to buy one of the “lessor” lcd screen adams. I’m only disapointed because I can’t even get in to buy one and now it looks as you are all sold out or something, no storefront. ANY IDEA ON WHEN THE NEXT BATCH OF PIXELQI WILL COME OUT AND BE READY FOR PURCHASE???

  2016. You’ve just converted my thoughts to text. Rohan, it’s clear that PQi is a ‘tight spot’ of all the idea. I don’t think it has just become clear. If you push them too hard, they will simply ignore you. I think that the policy of ‘transparency’ which you try to keep to is now the only option. Please tell everybody, how many ADAMs with PQi screens you can actually produce per month. I really don’t think you should produce ADAMs with plain LCD – you’ll not beat i-PAD, I’m afraid…

  2017. +1 I agree
    I had to take a few days off from here and the forums and just not look at it. This was hard for me to take and see NI going through. yes mistakes were made but come on the school yard stuff was over the top. It looks like it has cooled down now and getting more back to the regular people.

    While I can’t help with the global business side I can on the global support side. If you need any help or just want to run things by someone that done that piece let me know. Anything I can do to assist I’ll do. If you need someone to join the team 🙂 also let me know as I would be glad to talk about it.

  2018. Rohan,

    Two other things”

    1st, sorry about the misspelling of your name in the first post.

    2nd, please show the adam side by side next to the ipad so we can really get a good sense of how this thing looks and of its dimensions.

    Cheers.

  2020. The Notion Ink website should have it’s own forum (and dedicated personel to run it) concerning everything that’s related to pre-order or just ordering. I’m 100% sure that Rohan and his team have it in scope by now. What was in the beginning a generous gift from Rohan to the people following this blog went out being (for some) a ‘huge’ problem. There is a thin line between love and hate, and when it comes to money and consumers, that line evaporates. There should be a place where all the rants and legitimate questions about (pre-order, ordering, warranty, policies, shipping, credit cards etc…) can have their legitimate and reasuring answers. And this blog shouldn’t be that place. Like Arnaud said, and like he did, I read comments here and there that aren’t justified. I think that Rohan knows exactly what went wrong. He stated it in the above post he made. He is delivering to us a device that’s completely ahead of what’s in the market for now. He knows it and more important we know it too. When I think about all the angry posts (some of them rightfully voiced, others just crazy nonsense) I just measure how great is the expectation on the Adam.

  2022. Hi.
    I have a few questions for the people at NI.
    1) When will the fully loaded PixelQi version become available.
    2) Will i get to choose the Titanium Black version.
    3) At present i am in the US. But I want it delivered to India. Is it possible?

  2023. Great job George.

    This article will silence the ones who said it was a vaporware once and for all, especially, because it comes from a trusted newspaper source in India.

  2027. @Himanshu: I am sure it will difficult for you reason out with nisheeth, as he has already thrown in some vague lines ….. The more you discuss the more you get ……

  2028. I am waiting to see actual product demonstration on 18th. I think it would give us all a really good idea of ADAM.

  2029. I am waiting to see the actual product demonstration on 18th. I think it would give us all a really good idea of ADAM.

  2030. Great Job John. I haven’t been checking any other blog, except this one. This Q/A session with Android Police demonstrates that Rohan has his chin up and things are fine with him and NI. I just hope that FCC certification comes through as Rohan expects, in early 20s. That will put this whole process back on track.

  2033. It seems like a lot of us are getting this but no one is hearing if this is legit or not. I suspect not, but it would be nice to have confirmation.

  2034. You ordered it internationaly off a web site, there is no law that covers it.

    And you clicked on the order button, after you read the terms and conditions, thus agreeing to them, (you had to click on the check box, I agree to the terms and conditions) any law they may have applied, (which none did) would have then been superceeded by the new contract you entered when you clicked the I agree button, and placed your order.

  2036. @Bruce, you forgot a couple of points:

    12. Rohan said the Adam is going to be revolutionary. Guess who else exaggerates like that and is doing extremely well right now? Yeah Steve Jobs

    13. NI is in India and India has a lot of cool things like tech stuff and programmers. What other startup has that?

    14. To all the so called experts here, how do you explain that my friend pre-ordered one of these bad boys? He got really good grades in school and is really smart

    But seriously, most of your points are just dumb

  2038. I suspect it’s dependant on customs and international shipping – I often order things from Hong Kong (parts frequently) through somewhat sketchy mail-services, and they deliver to Canada easily within 3-4 weeks (2-3 for USA). I don’t think a 6-8 week estimate from Dec 9th is unrealistic, rather on the ball in fact.

    That of course assumes they actually do begin their shipping right on time around CES.

  2039. Sorry can’t answer all your questions but these I know (I am not with Notion ink)

    Hi.
    I have a few questions for the people at NI.
    2) Will i get to choose the Titanium Black version.
    Answer _ No, one color black and white, accessory vendors will have other replacable color choices available in January)
    3) At present i am in the US. But I want it delivered to India. Is it possible?
    Answer – Sure, fill out your order form and enter the addresses, that is why it has separate bill to and ship to addresses, You may run into an issue were the delevery address has to come up with addtiional funds to cover import duties etc. They don’t care where the payment is coming from and if they will ship to India for others they will ship to India for you.

  2040. Pretty sure you are already working on the video for this weekend Rohan, but just some ideas as it is getting edited.

    1. I think the time for “teasing” is over. With a potential launch at CES less then a month away, I think we’re ready to show off everything the unit has.

    2. I really enjoyed the format of your video with the gentleman from Technoholik posted last February. I think we’re looking for more of a demonstration of the unit and less of a commercial if possible.

    3. If you can break down the video into segments, I would think 25% of the video would be the outside casing and peripheral ports, 60% would be devoted to turning on the system and moving through the OS. This should include email apps, web browser functionality, perhaps a quick video conferencing demo [to show how the camera works], and perhaps an idea of how the digitizer may function. Perhaps going into “bliss” a little bit if able and some of the other standard apps. The last 15% of the video could be a question and answer from a moderator regarding some of the questions we have detailed here. Memory onboard at launch, when pixel Qi screens will be back in stock, services the company will provide moving forward, etc.

    Sorry to post this while you may be working on the video, but I think the more robust the video, the more confidence we’ll all have in the business moving forward!

  2041. this is due to the css attribute rgba that certain versions of IE don’t support.. it can be fixed by also using the rgb attribute as a fallback

  2043. Initial production run was how many? There was a previous estimate of a ‘normal’ monthly production of 100,000 units. How does that break down into the 6 versions? Answers to these questions would be nice ti know.

  2045. Hello
    I am guessing..and strictly making educated guess : This year NotionInk will show up with PIXEL QI Company at CES 2011.

    I read somewhere in this post that NI is not registered with CES2011 but it doesnt have to as long as they show up with either NVDIA or PIXEL QI..

    Rohan am I on to something ?

    Please let your fans know.

    – Credit Risk Analyst

  2046. @ David said, on December 14, 2010 at 03:43

    > everything before that there was nothing about it being intended for CES

    True.

    But he is not obliged to share any company confidential plans with us. Including goto market strategy, product inventory, business partners and others. So, if he deemed CES attendance as strategic, we cannot assume and demand that he should have shared his CES plans in any of the earlier blog posts (not that we would have not welcomed it had he done so).

    And, there was no pre-order fiasco either until two/three days ago either ! So, if now he reveals that his intention was to officially launch at CES, it could be that he felt compelled to reveal this information based on the back lash.

    Let’s wait and see how things play out. It will be an interesting couple of few weeks.

  2047. For those of you wanting a mid-week post, I would redirect you to almost 1 year ago when Adam was announced for CES

    notionink.wordpress.com / 2009 / 12 /

    “And we love it!” Clearly the tone has been consistent right from the very beginning.

    Homework: Wade through all the other posts and comments thread and Dec 18 would be here sooner than you think!

    🙂

  2048. @Arpit
    Did you post this? If not, any idea who is doing it? I wen there but found no signature.

  2050. Oh look it’s a startup, great idea being taken to market as fast as p[ossible, all with out 14 billion dollars.

    Fan boys like the big corporations. (Hint, they dont like you, they just make money off you), But me I like the smart people doing the best to make soemthing fantastic and take the risks.

    Me. I like notionink, you can have your apples and acers.

  2052. I am thinking once I reach 100 participants I will post it. about 3/4 there. then I will update it if there are any changes worth mentioning. I can tell you, there are some difference in the results now vs 2 hours ago…so I need to let it play out a bit.

    http : / / www . surveymonkey . com /s/ RQPTBSH

  2054. My personal assessment is way more positive than some of the comments here… It’s on my blog, in French (see link). People tend to forget that Notion Ink is a start-up selling boldly their first device worldwide… Nobody is forcing you to pre-order, you can just wait a few months if you wish. In the meantime stop making wholly unreasonable demands of US-style perfect sale & marketing operations: that will come later, when the quality of the Adam will have established the credibility of Notion Ink.

    I was already too late for a Pixel QI 3g, so I pre-ordered a LCD Wifi for a start – and I will get three Pixel QI 3g as soon as they are available again.

  2055. Hey guys.. just a thought …

    if u search for microsoft’s future visions its a small clip of 4 min… i guess

    in that u will see some graphics which looks like NI drop type logo and the as the buttons in the NInk User interface,…

    comment it on guys

  2056. In terms of battery life, I think i remember Rohan saying that it will last about 6 hours running adam at full capacity, non-stop, with the screen on the brightest setting.

  2058. Jay, so many things wrong with your post

    “CES, which is a trade show where people go to look for investors thats why it’s very hard for the general public to get entrance, so why would he go to a place like this.”

    Really, so Nvidia, Microsoft, Intel, Amd, RIM, Samsugn, and on and on and on, are all going to be at CES.. This is were distrubtion deals are stuck, products introduced, etc, much more then just finding funding.

    How much are they going to be, well I paid 599.99 for the PixelQi with 3g version I pre-ordered, and that is the cost, you don’t pay additional import fees here in California where I live, I will need to remit the use tax which is not paid on the purchase directly to the state, but that is known, it is 9.75% in my city.

    The Courier was pulled from the market by Microsoft long before they attempted to take pre-orders, so they don’t really compare, Notion Ink has taken pre-orders and made a comentment to deliver the product.

    As far a scam goes, this would be a terrible one, if it were a scam, why would they list any model as sold out, wouldn’t you say you had millions of Pixel Qi models available so your could collect as much money as possible, before the scam was revealed ?

    And how would he get the Pixel QI CEO in on the scam, she has confirmed they are selling the screens to Notion Ink, from your thinking then Pixel Qi must also be a scam company, but arn’t they selling products to other people, and haven’t their screens been reviewed and use by real world people.

    I know it is dumb of me to respond to such an obviouse troll posting but I couldn’t help it, sorry if this encourages others trolls to post.

  2059. Not pretending too, but I do know that if the bad press continues it wont matter how many I have written. The numbers games is simple and that is they need to sell a ton of units to stay in business. Unlike other companies who produce these tablets and can afford to take a lose for awhile notion ink cannot. They only have this to fall back on, no catalog of products to boost their cash flow.They are make or break in the first 5 months and it’s just that simple with only this product to make their future. Plus how long do you think they have with the way tech moves these days before they have to start putting money back into research or development. I came off as not believing in the product and that was not my intention at all. What am not a fan of is ineptness or NI ability to run the company. I am not saying that I could do any better, but I would know to hire someone who could do better, that is why there are PR reps, business reps, and other people that help run companies. When the Adam lives up to the hype it will prove that the NI team are great engineers, but great engineers do not make great business managers. I knew that NI were not business minded when they lashed outed at people. The blogs liked android police don’t need NI, NI needs them (luckily someone must have told them this and Rohan decided to do Q&A) one or two bad blog post are able to kill thousands upon thousands of orders. I can tell that people on this blog is only worried about the initial product and not about the future development of the Adam. Which they should b/c more than the hardcore are going to be needed for the research and development to keep in current in the upcoming year after its release. The business side of things are what worries me and what should worry everybody else . If we don’t we could end up with a couple hundred thousand Adams out there with no support b/c the business is defunct.

  2060. What I was trying to say is that projects at CES are for development not products in development. The courier things was directed at people who kept telling me how great the Adam looked. We have no idea how it looks we have only artist renderings at this time. Plus I can tell that you have ordered electronics from other countries b/c there is always customs taxes if they are delivered individual to you the way this is being delivered. Also read the reply I wrote to Jayachandran right above yours.

  2063. Almost ready to work on the results of the survey. If you have not responded, please do so soon. Thanks!

    http : / / www . surveymonkey . com /s/ RQPTBSH

  2064. I have a question that I don’t think I have seen posted here yet. If Notion Ink is a scam as some have been saying why would they have stopped selling the pixel Qi screen version. Seems to me a scam would still be taking orders I mean why stop I’m sure they could have sold tens of thousands of more units. If your just in it to bilk people out of money you hit hard hit fast then get out. none of that has happened. I’m not saying there were not a lot of mistakes! Maybe bad enough to kill a fresh start up company ( I sure hope not) but I don’t think there was any scamming going on.

  2066. Exactly, if bashing of this amazing team keeps going on, I swear I will dig up a conspiracy how apple payed hard $$$ to scew up their preorder system because they are terrified of Adams potential and loosing their niche in the market by a superior device. Can you imagine Adam 2? with quadcore cortex A9 Tegra 3…This is a young and energetic team, they can deal with any pressure I’m sure, and after it all smooths out…well you just wait. Adam owners will be far superior human beings than all the other confused, limited ape like ones with underpowered replicas of what portable computing is all about ! Ok, thats too far, beer is good, and dream on, we all have the same dream here, and it will come true. Gnite!

  2067. Nice going man….so Rohan is going to run his company based on pre orders!! CES may be trade show but where so you think Adam was introduced? Also i dont remember Steve Jobs introducing products in World Expo? And just fyi , i am not a blind fanboy! i merely like the product! Yes there was a goof up, but hasnt he admitted it himself?
    Oh..yeah MS Courier means they are inept at running company? Apple Antennae gate means Steve Jobs is inept? Even MS and Google have cancelled products so they dont know to write a business plan? Sorry if it seems flamming..but i am not sure if you have started a company before? Everybody fails, its not failure that counts but acknowledging it and rectifing it… lets if Rohan & NI are up to it

  2068. They should buy PixelQI immediately before someone else does, it seems like the future lcd technology.

  2069. Since I’m one of those who couldn’t get an Adam in time, am I crazy to ask about if we’re see any accessories soon for the Adam. Covers, or a good fitted case?

  2070. Waiting for January for a pre-order, no thanks…. Maybe I’ll see what else is coming at CES and make a decision then. New honeycomb tablets from Motorola, the Asus tablet….who knows what really cool tablets could launch?

    If this would have shipped before Christmas I’d have purchased, but it’s likely most people won’t get a Notion Ink before February – by then the new iPad fever will be all over the press…

  2072. Hi John , I mailed them 3 times and I got replied 3 times. Have patience , they might be in process of replying you.

  2073. Rohan. If the back trackpad is not included just say so or if you don’t know yet just say so. If it’s too expensive or bizarre a feature to include just say so. No stonewalling. No pretending. The longer you wait the more it seems like misleading marketing. Your word is your reputation. Keep it honest.
    –Joshua

  2075. In the heart of your paragraph you state: “The blogs liked android police don’t need NI, NI needs them…”. In any kind on relations, people learn that in this little world of ours we all need each other. And you continue your sentence with a added idea in parenthesis: “(luckily someone must have told them this and Rohan decided to do Q&A)”.
    I disagree with your perspective. My take is that Rohan was very smart, and mature, the opposite of what a few people had said here. I believe you didn’t see what was obvious: Rohan was MATURE enough to go to them, and talk it out. That is what grown up people do. And how did Mr Ruddoock reacted to Rohan’s goodwill attitude? In a way any smart person would do. Mr Ruddoock says in the introduction of his piece: “Rohan Shravan, in a kind gesture, has reached out to Android Police with the goal of…”. You see? Mr Ruddoock acknowledges the action by Rohan, not for bussiness reasons, but as a friendly gesture.
    I have been upset too at somethings here, but I held back, thought about it, and tried to give my best response, without humiliating the other person, and without putting my guards down.

    Sometimes our attitude blinds us to what is in front of our eyes. I suggest people here with grunts inside, to smile sometimes (hey, smiling can help with our mental health), take a deep breath, smell the roses, then comment.

    I will submit here part of a poem by the American poet by Maya Angelou.

    Alone by Maya Angelou

    Lying, thinking
    Last night
    How to find my soul a home
    Where water is not thirsty
    And bread loaf is not stone
    I came up with one thing
    And I don’t believe I’m wrong
    That nobody,
    But nobody
    Can make it out here alone.

    Alone, all alone
    Nobody, but nobody
    Can make it out here alone.

    And with that, I have nothing else to say on this matter.

  2077. @jay said, on December 14, 2010 at 05:55
    @elmelao
    The post ended up in the wrong place. I have to remember to use @name, plus date, time…so people can read the original note.

    So it was an answer to @jay said, on December 14, 2010 at 05:55
    I put it here again. Sorry for the repeat.

    In the heart of your paragraph you state: “The blogs liked android police don’t need NI, NI needs them…”. In any kind on relations, people learn that in this little world of ours we all need each other. And you continue your sentence with a added idea in parenthesis: “(luckily someone must have told them this and Rohan decided to do Q&A)”.
    I disagree with your perspective. My take is that Rohan was very smart, and mature, the opposite of what a few people had said here. I believe you didn’t see what was obvious: Rohan was MATURE enough to go to them, and talk it out. That is what grown up people do. And how did Mr Ruddoock reacted to Rohan’s goodwill attitude? In a way any smart person would do. Mr Ruddoock says in the introduction of his piece: “Rohan Shravan, in a kind gesture, has reached out to Android Police with the goal of…”. You see? Mr Ruddoock acknowledges the action by Rohan, not for bussiness reasons, but as a friendly gesture.
    I have been upset too at somethings here, but I held back, thought about it, and tried to give my best response, without humiliating the other person, and without putting my guards down.

    Sometimes our attitude blinds us to what is in front of our eyes. I suggest people here with grunts inside, to smile sometimes (hey, smiling can help with our mental health), take a deep breath, smell the roses, then comment.

    I will submit here part of a poem by the American poet by Maya Angelou.

    Alone by Maya Angelou

    Lying, thinking
    Last night
    How to find my soul a home
    Where water is not thirsty
    And bread loaf is not stone
    I came up with one thing
    And I don’t believe I’m wrong
    That nobody,
    But nobody
    Can make it out here alone.

    Alone, all alone
    Nobody, but nobody
    Can make it out here alone.

    And with that, I have nothing else to say on this matter.

  2078. @jay
    Ofcourse I fail to understand what you are trying to express in this blog , but I am still worrried abt all the free advice
    You are willing to provide to a CEO .do you see yourself in his shoes? Please relax and do no speculate about adams near field or far field future . When the going gets tough the tough gets going . Right buddy? Enjoy your time here and I hope you are having the fun and attention you wanted.

  2079. I think this is part of the reason they decided to do a global release. There will always be enough demand globally to keep them in business. At the rate the Pixel Qi sold out I wouldn’t be surprised if the continued to sell out every shipment for the next 6 mo at a minimum. However it sounds like there is a bottle neck at the supply side from The screen company. I have a strong feeling that once people start to get their hands on the device, they will realize it is the best thing out there and order nothing but this.

    I even predict that they may be contacted by Walmart for a competitor to the Ipad. Walmart sells the Ipad but it is way too expensive for their customer base. This option would be more reasonable to walmart’s customer base and they have the means to get it to customers at a better price than most other retailers… They already import in bulk from china.

  2080. There have been nay-sayers for NI all the way till now. NI has reached this far “with their support”. I bet nay-saying will continue even after NI reaches greater heights ………Every bullet in the Greg-bashup is either answered-to by Rohan’s posts or has been raised so many times that it is obvious NI has their own approach.

  2081. The Results of the Survey (100 respondents and of course not scientific; percents are rounded):

    Percent of respondents that ordered the adam (all versions combined): 49%
    Percent of respondents that did not order the adam for one reason or another: 51%

    Out of those that ordered the adam, 86% ordered one with Pixel Qi.
    Out of those that ordered the adam, 14% ordered one with the LCD screen
    Out of those that ordered the adam, 57% ordered one with Pixel Qi and 3G
    Out of those that ordered the adam, 29% ordered one with Pixel Qi and wifi (only)
    Out of those that ordered the adam, 10% ordered one with with LCD and WIFI (only).
    Out of those that ordered the adam, 4% ordered one with LCD and 3G

    Pixel Qi is preferred to LCD about 6 to 1
    3G is preferred to wifi only 1.6 to 1 (2 to 1 when compared only Pixel Qi screens)

    Percent of respondents that wanted to order, but did not because of limited supply, credit card issues, nor had Amex or Visa – 42%

    Of those that did not order, an overwhelming majority did not order because NI did not give the buyer enough information to pull the trigger. Of those that did not order, 50% did not order because they did not have enough information from NI.

    Of those that did not order, 17% would have if they have more in stock

    Of those that did not order, 8% selected “other,” as a reason.

    Note, that if you were going to spend the money to get the Pixel Qi screen, you were twice as likely to order it with 3g. However, if you went with the LCD version, the opposite occurred; one was twice as likely to order the WIFI only. So if you went the budget route, you were likely to go with the cheapest version.

    Thanks to all who participated!

  2082. The last blog was titled “what we have learnt”. My perspective is that you have not learned near enough, it has been two days since your last update and still there is no FAQ, we still don’t know how much internal storage there is, we still don’t know when te next orders for the top model will open, etc

    Please post an FAQ on your website, not answer one off comments in the blog.

    We still support you, but if you want to keep that support you have to show us that you are listening. I must have seen a 100 people ask for an FAQ and yet there is no update. It seems you have gone back into silence mode. Please talk to us daily!

    Communication is key to your success or your failure, it’s up to you which way you choose

  2084. Yarroo! You remind me of Hurree Jamset Ram Singh, Nabob of Bhanipur, of fond memory. His nickname, incidentally, was Inky.

  2086. is Sony suing copyright. Infringement to prevent Adams back trackpad? They have patents for the ps3 that were apparently filed more than a year ago. Is this why we have not heard about Ye older back trackpad???????

  2087. I think you have made your point several times over. Let’s admire the roses, or at least take a stroll to the other side of the blog, shall we?

  2089. @thatgay: yes sir … in real business people buy it when it is released in the market after going over the spec sheet and after looking at reviews … not poke their smart nose into foolish people’s business who are excited about their new technological revolution…

  2090. Right on.

    Notion Ink has had lots of problems these past few days, but its because they’re inexperienced. I’m sure Rohan and his team will get loads better as they go.

    Keep up the good work NI! I can’t wait to have my adam in my hands.

  2092. Will NI be recieving the Honeycomb update when it is released? Also will it support the android market so we can download new applications, or will it support some sort of third party market?

  2094. I am guessing its got something to do with announcement of a few changes to the preorder webpages and the payment system first, followed by Rohan’s usual mystic updates…

    I am pretty sure we will have some real pictures this time… Question is WHEN…

    P.S: On a totally unrelated note, I have set up an unofficial poll to gauge people’s perception of NI and what they think of the Adam. 133 people have already responded. But more the better, so please follow this link and see if you could spend a couple of minutes to complete the short poll… thanks!

    PLEASE REMOVE THE SPACES…
    https ://spreadsheets.google.com /viewform ?hl=en&pli=1&formkey=dEU3MmY1SVk5aGVNMGdpM2dfZUh5UFE6MQ#gid=0

  2095. There is a separate thread in notionaddicts.com where all the taxes and duties related to India have been given elaborately explained.

  2099. Mmm…they even write very similar. Just look at the way they organize their ideas when their post is more than a few lines.

  2104. @Jared: I didnt take part (got the PQ with 3g).. So if your analysis is correct, they need to market 3 versions.. lcd without 3g, Pixel Qi with and without 3g. I would not extrapolate this ratio to the general consumers.. So to balance the demand they need to increase the PQ price by 50$ and reduce the LCD price futher 🙂

  2105. Secular one, I see you wrote something on PixelQi. What’s your take between this device and the new Apple retina screen?

  2108. arcticfox! you crafty wily creature!
    Are you the one?

    I did see your response, and I am sure you would have made a better worded, more comprehensive multiple choice poll than me but as I said I believe when it comes to decisions they are in black and white. Thought may be the process of weighing the pros and cons but not most decisions. I won’t justify myself anymore. If you think this as mediocre well that is how I am. The last I checked mediocrity and polls were not sins and did not lead to bad karma.

    Anyway like I said, “This poll was a personal attempt by me…”, With my limited (almost challenged you will say) cognitive abilities I did concoct this poll albeit with just 2 questions, and did draw some conclusions. Apparently simplicity is mediocrity in this world. Rohan learnt this the hard way.

    I am sure World peace won’t break out just yet. There is too much vileness although in a very few people. I hope I somehow come across this chemical substance you talk about, these people could really use some.

    Thank you for your career guidance (which ultimately I must say is too based on 2 questions in a poll). I am doing quite well in my present job. Maybe a company full of mediocre people like me. Who knows (based on your conclusion drawing faculty) maybe even a country full of mediocre people!

    Crumpets and Tea time! Hurrah!

  2109. @Marek
    Which one of the following you don’t like?

    * NVIDIA Tegra 250
    * Dual Core Cortex A-9
    * ULP GPU

    Memory+Storage

    * 1GB DDR2 RAM
    * 1GB SLC
    * 8+ GB Flash
    * Micro-SD Card support

    Power & Battery

    * Universal Charger
    * 3 cell 24.6Whr battery

    Display

    * 10.1″ WSVGA (1024 x 600)
    * Optional Pixel Qi display:
    Transmissive, transflective,
    and reflective modes
    * Multi-touch
    * Matte finish
    * Anti glare coating
    * Scratch resistant
    * Finger print resistant

    Camera
    * 3.2 MP Auto Focus Swivel
    Camera

    Communication
    * WLAN – 802.11 b/g/n
    * Bluetooth 2.1 + EDR
    * WWAN – 3G HSPA

    Audio
    * Stereo loudspeakers
    * 3.5mm headphone jack
    * Built in microphone

    Input/Output Ports
    * USB 2.0 Host x 2
    * Mini USB
    * HDMI
    * Micro SD slot
    * SIM Card slot
    * DC connector

    Sensors
    * 3-Axis accelerometer
    * Ambient light sensor
    * GPS
    * Digital Compass

    Bonus mystery feature 😉

  2110. What are the pros and cons of pixel qi with respect to backlit LCD?
    How would we rate them on a scale of 10.

  2111. According to NI, 300 units have been produced. One of which will be featured in the December 18th video. That seems like enough of a run to iron out any production issues. I do not believe PQi screens will ship any later than the LCDs.

  2112. Hi Sowmya,

    Nice to see you here. Looking in, watching to see what develops next … should be interesting. Think you are right, there will be few if any blog entries in the near future; maybe not a bad thing. Still, kind of sad for the long time posters.

  2114. My choice for the last one should have been
    the adam II depends on the success of the present version of adam.

  2116. The interview with Android police does seem to iron out certain issues.
    Looking forward to Dec 18th … i guess we will have a better picture of things then… !

  2120. Grand plan: Rohan has said for a while now that launch would be January, and MAYBE December. But some people still didn’t know that. What I mean is, it doesn’t always work to have change around the price. Well, it does for Gasoline distributors en US, but it doesn’t for small business owners in NY. Go to 42nd. Street, or Chinatown. Everybody will give you a round number for their price. If you ask what the tax was, they say: included. That’s all. and people just buy what they want. Sometimes simple numbers will work. And if a product is priced at 349.99, they will rather say: 650 for two!

  2121. We know. Our estimation is around $90 for a $500 invoice value (plus $50 freight+insurance charge).

  2122. Don’t worry, Gecko is not around. And I think it is find to say something encouraging once in a while. Just for the sake of those waiting for the chance to buy the PQi version.

  2124. @ Tony McDonald said, on December 14, 2010 at 08:01

    > Communication is key to your success or your failure

    Oh sweet lord, the irony. Do you not realize that he tried to be open and transparent about NI and ADAM, and then as soon as he made a mistake, folks like us, his ‘family’ and the media screwed him, called him a sham, a charlatan and disgraced him ?

    Clearly, Rohan is not the only one who has not learnt anything.

  2125. @ Pradyut said, on December 14, 2010 at 08:08

    > I won’t be surprised if Google unveils the Adam at CES

    You may not, but Google will definitely be surprised ! 😉

  2126. +1.
    Moreover they way he has confidently answered the queries of AP, I think the video will be an in-depth one showing various features of adam. Not only it will help to allay the fears of current buyers,it will help to bring thousands of potential customers at NI’s door step. Eagerly waiting for 18th.

  2129. @elmelao

    Tnx
    You made my day and I shared it this morning with all my friends.

    I’m smiling !

  2130. @ Andrew M – Don’t know how “seen” it was. Never got an answer. Haven’t seen Rohan’s week-old write up either. Oh, well.

    I am not complaining. Who can with only 11100 days left.

    The optimist in me is disregarding the 6-8 weeks and embracing the January 9th ship date.

    Don’t worry. Be happy. Baccus is open.

    Steve

  2131. @Pradyut
    Not likely! Remember, Andy Rubin fished out a Motorola prototype running Honeycomb, on 06-DEC-2010.

    I feel, Rohan and friends are running this show on their own, ATM.

    If only Rohan shared the facts with “the family” spread across 96+ countries, it will put them in stronger light than before.

  2132. @ Ravi – Really? Is that how manufacturing works? Thanks for the lesson. Here I thought that going to a supplier with orders in hand might provide some leverage in the negotiation process. Hmmh.

    Do you really think Pixel Qi is holding back on production and only releasing lot quantities? Perhaps they are auctioning assembly batches? Now, that is real capitalism.

    Thanks for the lesson.

    Steve

  2133. @Shilpi Nanda : > let me tell you that you have done a good job on assimilating your English vocabulary. If as an Indian you chose to comment in an English blog, please read more English books and commentary. Every line of yours though laborious, sounds funny. What say? Of your comments the most appalling 🙂 :
    “and the biggest chunk of them are from the US or UK or similar such demographic.”
    🙂

  2134. @ ahmedelkady11230 said, on December 14, 2010 at 09:03

    > should i buy led 3g vir i don’t read e-books or wait pix qi?

    Many folks have asked similar questions. Here is my take (and you may choose to ignore it)

    1. PixelQi screens, in general, have less contrast and hence less color shades compared to regular LCD (but not too different). This is a byproduct of the technology used. At least this is what is claimed by the web sites who have done comparisons. I would love it if someone can point me to some online resources which discusses this in detail.

    2. The viewing angles for PixelQi screens is less than those of the regular LCD screens. But I have read that the newer versions of the PixelQi screens have/will improved the viewing angles, but I have not read any confirmed reviews about this.

    3. PixelQi screens can save a lot of power when their backlight is switched off, with the resulting screen displaying content in B&W. Also, when the backlight is switched off, the perceived resolution of the PixelQi screen is three times higher than that of an LCD screen.

    E-book is not the only textual content that you will read on the tablet. You will definitely be reading a lot of text (e.g. this blog is mostly text, your email, online news etc) in general on the Internets.

    So, IMHO, I would prefer a PixelQi screen as it will allow me to save power when required (for example when I am reading mostly textual content) while at the same time allowing me the option of viewing content in (somewhat less contrasty) color (e.g. YouTube etc).

    Have fun deciding !

  2135. Jas, please see my response in this page to another similar comment. I hope someone else also chips in with more details than what I know.

  2136. I posted this earlier, but ahmmm…someone got any itchy finger..
    Anyway,
    128GB microsd cards are in the making (CES 😉 )

    http:// www. crunchgear.com/2008/10/21/sandisk-developing-128gb-microsd-cards-for-a-2011-release/

  2137. +1 – However, this whole blog would’ve been much cleaner, if Rohan himself had put that as an FAQ! 🙂

    Anyway, applause Rohan!

  2139. Forgot to mention that PixelQi screens are not only reflective or transmissive but also trans-reflective; which means that the backlight intensity can be controlled so that the content is displayed using some of the backlight and also some of the incident light. In this case, the content will be rendered with even lesser contrast but not fully B&W either.

    I am not sure if ADAM allows the user to control this or whether this is automatically done via software (using the ambient light sensor).

  2140. @Jobeth66,

    Perhaps the one price model is a good idea. But the warranty is some thing which needs to be different for different regions of the world to ensure proper compliance with local laws. There can definitely be a part of the warranty that is common irrespective of where the device was purchased but I think the rest of the warranty should be conformant to local law.

  2142. Once pre-orders can accept MasterCard, and Rohan releases more specs about each device, I will definitely be ordering one! I’ve been waiting for this thing for over a year now 😀

  2144. Good stats, Jared!

    I would fall into the camp of Pixel Qi + 3G, despite not currently having a 3G contract (I’m on a CDMA/EvDO network). My reasoning there is that the 3G radio is not something that can be easily procured should my mobile contracts change, and I would be kicking myself for not spending the extra 10% now. Longer term, it ought to help with the device’s resale value once it’s time to upgrade.

    More pragmatically, I’ve never been burned by having more connectivity options than I need, but lack of connectivity has done so plenty.

  2145. @ LeoP said, on December 13, 2010 at 09:44

    > While waiting for NI’s video on the 18th, you can watch a old Presentation video that can remove some of the strain of waiting. This video is on youtube the URL is below.

    I, for one, am concerned that I actually understood everything he said in the video !

    🙂

  2146. My post went to awaiting moderation hell and disappeared. Anyway, to cut what I said short, I hope that Notion Ink Adam doesn’t end up falling short of people’s expectations just like what happened to Panasonic’s plasma TVs with their rising black levels. It got people very angry.

  2147. @KJ Protections you mention are only valid for products purchased in your country. Since you’re purchasing “overseas” such protections do not apply.

    @Ike: Agreed, and very good point. That is why I would be concerned about buying things online from overseas – too much risk, and no protection. If NI wants to do business, they need to sell it ‘locally’

  2149. Why only 100 respondents? If everyone here participated we’ll have an even more accurate poll. Where is this poll? Link?

  2150. I am excited to be one of the lucky soon-to-be owners of the Pixel-Qi Adams and although there was some trepidation pre-ordering this product I feel confident my money is in good hands.

    That said, I hope Rohan and his team get the FAQ up ASAP and provide some indication of the support the Adam team will provide early buyers of the product (we had better be VERY well looked after since this is a very 1st gen product). In addition, I would like to know about what accessories will be provided/available to protect my Adam.

  2151. Hey guys…jus giv rohan a break. He is trying to give us all a device which is complete. Im in army and i roam around in the remote areas where u cant afford to carry lot of weight.
    i have been following this product thoroughly and im satisfied. U know wht ppl who are straight forward get hit the most. He is a brilliant guy jus trying to do his job and if u dont want to buy it, go ahead but remember u are jus a drop in the ocean. There are mny ppl who are willing to buy Adam.

    And im a proud owner

    Rohan keep it up all de best

  2152. Hey guys…jus giv rohan a break. He is trying to give us all a device which is complete. I have been following this product thoroughly and im satisfied. U know wht ppl who are straight forward get hit the most. He is a brilliant guy jus trying to do his job and if u dont want to buy it, go ahead but remember u are jus a drop in the ocean. There are mny ppl who are willing to buy Adam.

    And im a proud owner

    Rohan keep it up all de best

  2154. Hi,
    Can somebody please help with the final price in India including all the taxes, custom duties etc. for each variant ?

  2155. I don’t know if anyone else noticed this.. I find a great similarity in the graphics of Nvidia on their website (first page where you choose the region) and Notionink’s website. I am talking about the 3D stripes. Is it a mere coincidence or Nvidia may be their silent investor?
    Me thinking… Strategically it makes sense for Nvidia to do so. So according to this at CES2011 Adam should show up with Nvidia.

  2156. R u serious?
    Read the words on the page, you will RECEIVE your device 6-8 weeks FROM THE DATE OF YOUR ORDER………

    I seriously don’t understand why people are having so many melodramas.

  2157. PLEASE HELP ME NOTION INK!!!

    I tried to order Adam with Backlit 3G and Wifi but order is declined.
    My Visa Card is 3DSecure-ready but authorisation-process cancelled every time.
    It there a paypal-alternative?
    I wrote an Email, but nobody answers.

    I want to buy Adam but it seems, German Visa Cards are not allowed.
    Tested three different (AND WORKING) Cards here.

    Holger Kelm

  2158. Check Notionaddicts.com. There is a separate thread for the same where taxes have been elaborately discussed.

  2159. There will always be skeptical people out there, always be negative people, scared people. But there will always be me that believe in great technology and Adam is one of them…. Get scared Apple and your rectum Display…

  2160. Of course I’m pretty sure Microsoft uses Android tablets to advertise it’s products… wait

  2163. NI has hardly been open and transparent. They lied about the bezel width. The spec sheet says 3G and does not list the bands they will support. How much flash does Adam have? 8+ GB? What is 8+? I can go on. Yes, they have been talking, but most of it has been aimed at creating hype and misleading than really informing. Playing games on the blog is a poor substitute for real communication.

    And calling potential customers ‘family’. Ugh. NI needs a professional CEO.

  2164. @francios brutsch ….somebody from France(i assume from your name 🙂 ) to talk some sense. @rohan: stop pampering U.S market.World does not revolve around US any more(with respect to my friends in U.S).There is a huge market outside U.S which can be tapped by NI.

  2165. @Ray
    Think there were two posts in the beginning, But thats a few days ago. I’m guessing he is working on something big 🙂

  2166. @SRK

    Nice reply about Rohan “not the only one who has not learnt anything.” 😉

  2167. Rohan, you nearly lost (at least some of) us.

    What you should not have done :
    – open pre-order only to a part of the Adam community
    – then open to anyone
    – hide the fact that available quantities of PQ variants where VERY limited
    – communicate on the details (where it ships from, warranty/return policy, MasterCard) AFTER everything went wrong (only my opinion)

    For Christmas, sadly, iPad is still the best thing around.
    For Easter, sadly, it might well be iPad2 …
    I can’t help but feel that something huge went wrong there.

    What you should do next :
    – open the next batch of orders to the faithful (and non necessarily verbose) followers : we, suscribers of the blog BEFORE this post (you have our emails -> use them)
    – during CES, communicate openly about production volume – you are going to be literally bashed by the press if Adam tries justly to create some kind of hype, but can not be ordered
    – press PQ even more (are they selling their product to others anyway ?)

    If you don’t do that, people will get tired of waiting.
    In my case I nearly decided to go for an iPad, but am going to wait for CES. If no news come out of it (availability, volumes etc), sorry to say this but I’ll let you down.

    Please think creatively, as you had done so far.

    emmanuel

  2171. Dear Hari

    @Manoj I just got the confirmation from NI Support. Thanks

    ”

    Greetings from the Notion Ink Support Team!

    Your order is confirmed and the same is reflected in our records.

    Thank you for your continued support to Notion Ink!

    Warm Regards
    Jon
    Notion Ink Support Team

    ”

    Thanks for your Help !

  2172. Hopes…

    Heres hoping this blog moves forward…

    There were/are issues with the NI business side of the house: Ok, got it…1000 posts arent going to fix that

    Skepticism, whether founded or unfounded exists: Ok, got it…1000 posts arent going to fix/change it

    Monday-morning quarterbacking – personally, I could care less about anyone elses business savvy (whether it exists or not). Too many people think past methods that work(ed) are the only ones that will work. Your recommendations, founded or not, mean zero.

    I came here because I was/am interested in adam as a product. This blog went from logical discussions to bashing, begging, demanding, crying, whining, etc. etc. etc. Life is about forward progress. Unless youre willing to invest a considerable amount of time and money (money does not include your purchase of adam) to Notion Ink’s development – move on. Im not a “blog police” or what have you, by all means express yourself and enjoy your freedom of speech…but as a reader Im more interested on what the adam can/cant do.

    Id like to see more posts about people’s intentions for the adam.

    For example:
    Dual booting
    Applications/Software
    Uses
    Other good Android sites
    Micro-SD Use/Purchases/Sizes
    Local 3G Providers (essentially, we’re talking about internet on the go, right? In the US lots of local companies are setting up shop in strip malls that do this. Even T Mobile has a month to month plan dont they?

    Im sure I just scratched the surface…and I really dont want people to be rubbed the wrong way by this post. No one cares if I come back here or not, but from early on, the atmosphere was progressive, friendly, and I just wish it returned to that state. The ordering fiasco, whether its over or not, should not hinder progress.

    Some Albert Einstein quotes that come to mind in relation to adam and the past events:

    “Any intelligent fool can make things bigger, more complex, and more violent. It takes a touch of genius — and a lot of courage — to move in the opposite direction.”

    “Imagination is more important than knowledge.”

    “Anyone who has never made a mistake has never tried anything new.”

    “The secret to creativity is knowing how to hide your sources.”

    “The most beautiful thing we can experience is the mysterious. It is the source of all true art and all science. He to whom this emotion is a stranger, who can no longer pause to wonder and stand rapt in awe, is as good as dead: his eyes are closed.”

    I am enough of an artist to draw freely upon my imagination.

    Information is not knowledge.

    And my most favored one:

    It has become appallingly obvious that our technology has exceeded our humanity.

    Jarrod

  2174. @Jay…STOP now and wait.If you have doubts,don’t pre-order.Wait for proper launch next month. Relax…sleep well

  2176. I understand that the demand was really high. I had problems with the payment process during pre-order (lucky i received email for that) and i could not get one pixel qi model. Roban, just one comment: include paypal as payment mode.

    Btw, when do you think the que modelos will be available again?

    Thanks and i will wait for the video you mentioned.

  2177. @arcticfox….relax.You sound like a frustrated peacock 🙂 …check out peacocks mating rituals.
    Relax.If you started sensibly, but….

  2178. 18th video walkthrough + CES 2011 reviews + independent reviews + clarity on prices and availability = success

    Hopefully its going to be an exciting new year.

  2179. @Rahul good effort with the poll rahul! The thing is my answer for a lot of the questions is not there and i really cant pick an answer. My answer at least for the first two is “i dont Know”. What do i think about Ni and the Adam at the moment- I really don’t know either way.
    I dont know whether it is a promising startup or a scam!
    I dont know whether the Adam is real with potential and i dont know if its a figment of Rohans imagination

    I think this is the issue- we really haven’t got a clue! I am keeping my fingers crossed as i have pre ordered. I thought i would gamble as i can always cancel for a small fee if it doesn’t meet my expectation. I was really annoyed we were put in the position of having to put down money without seeing any product but i also didn’t want to have to wait any longer. It was a risk that i am sure many people felt they couldn’t justify and i don’t blame them. Hopefully on the 18th all this will be put behind us and our confidence restored!

  2180. My Poem:

    Ordering Adam is very hard
    also I have a Visa Card,
    it´s registred for Secure3D,
    but NI does not like Visas from germany

    So how can I buy your device
    No Email Support, no blog advice
    no Paypal no bank transfer support
    i´m so dissappointed,transaction abort

    Please help my NI,
    let me order Adam twice
    cause my sister and I
    we love your device!

  2181. Hello Rohan,

    Now that the ‘group therapy’ that this blog turned into over the last few days is finally dying down – could you please release some more details to us on the adam.

    You previously mentioned that you had the last weekend special ready … isn’t it time for a mid-week special? Something to keep us all going until the 18th …..

    Mark (PQ3g)

  2182. @Rohan… forget ‘ GREEN’ stuff…just some marketing stunts by polluting corporations to white wash themselves.Let NI launch the product first.

  2184. Hi,
    Question for Rohan. Can you please advise as to what those of us should do whose pre-orders failed? My bank account was debited for three days and I have only just got the money back. I am assuming that this means that I will not be able to order until sufficient stocks are available.
    Can you please advise as to when this may be? Also, can you please advise if there is a correct preorder support email? I have tried preorder@notionink without response and CCAvenue is not responding to my requests.
    I am expecting that there are many others with the same issue.

    Regardless, I am still extremely enthusiastic about the Adam and I cannot wiat for the opportunity to try and order again.

    Warm Regards,

    Shaun

  2185. @Sri

    believe me NI HAS to do something with Google. And Google cannot remain an uninvolved spectator when its platform OS Android is getting spick and span UI from NI. (the value addition of Android vis-a-vis iOS!)

    Its not a very small thing when a start up can comment “something to do with google tablet”. And also not uncommon for a start up to bring up multiple panels, memory allocation fixes, CPU hotfix, and brag “know about tegra” wee bit more. Maybe Andy Rudin didnt like NI using 2.6.36 kernel ;-).Like I said earlier the relation is synergistic, but mutually independent.! 🙂

  2187. Well said! Hope your wishes come true soon! I too look forward to the days where people can work towards a better Adam and its better use.

  2188. I just visited outlook and listened to Radia tapes. I am exhausted and hopeless. NI, you are the only hope, always prefer transparency, money will come, but transparency will also bring respect…just a thought.

    http : // www . outlookindia. com /article.aspx?268618

  2189. I have done the Poll that Rahul made. One of his questions was if we think that the Adam 2 (Eve) will be a success or failure.
    I have voted ‘failure’, and not because i don’t believe in ADAM (actually i think it will be the best out there) but till the time the ADAM 2 will be out, the bigger companies would have already copied ADAM’s technology and improve quickly on it…they will then come out with a better model than Notion Ink’s Eve, just because they would have more experience, finances and much more employees in the production line..
    I think the best bet will be the ADAM, because NI will surprise everyone with their original ideas and concept.
    So Rohan and NI team, do whatever you can to make ADAM your biggest success and make the most out of it and try not to make anymore hiccups because your biggest sales revenue, in my opinion, will come from this model.

  2190. Yeah, even Andy Rubin showcased the Honeycomb tablet. But Rohan gave out way too many hints (the golden ratio, panel UI) to rule out some involvement from Google.

    But, You never know! And add to it, Google is anyway listed in the CES’10 exhibitors.
    So for now, it’s either Google, Nvidia or PixelQI which could showcase the adam at the CES, unless Notion Ink registers itself at the CES.

    So, let’s see 😀

  2191. i got 3 emails from notion ink saying my preorder has been unsuccessful..bCos transaction was not gone through…i checked my account ..money has been deducted from my account same day i placed my order..amount is U$599.99..I CALLED MY BANK THEY said money is under control of ccavenue.com/charge/US…MY BANK
    (ANZ BANK) SAYS UNTILL AND UNLESS THEY ARE READY TO GIVE U MONEY WE (IM IN AUSTRALIA).CANT TAKE THIS MONEY FROM THEM BCOS YOU (ME)AUTHORISED IT ALREADY… I SERIOUSLY DONT KNOW WHATS GOING ON..I SEND THEM ( NOTION INK) TWO MAILS AND WAITING FOR THEIR REPLY…WISH ME GOOD LUCK FRENS..
    IM SERIOUSLY NOT ABLE TO AFFORD THIS LOSS OF EITHER(MONEY OR ADAM)
    I REALLY NEED IT..I SPENT 21 HOURS INFRONT OF MY LAPTOP TO BE SUCCESFUL IN PRE ORDER…I CANT BEAR IT.

  2192. i got 3 emails from notion ink saying my preorder has been unsuccessful..bCos transaction was not gone through…i checked my account ..money has been deducted from my account same day i placed my order..amount is U$599.99..I CALLED MY BANK THEY said money is under control of ccavenue.com/charge/US…MY BANK
    (ANZ BANK) SAYS UNTILL AND UNLESS THEY ARE READY TO GIVE U MONEY WE (IM IN AUSTRALIA).CANT TAKE THIS MONEY FROM THEM BCOS YOU (ME)AUTHORISED IT ALREADY… I SERIOUSLY DONT KNOW WHATS GOING ON..I SEND THEM ( NOTION INK) TWO MAILS AND WAITING FOR THEIR REPLY…WISH ME GOOD LUCK FRENS..
    ONE MORE THING TO MENTION THAT I GOT EMAIL FROM NOTION ABOUT CONFIRMATION OF MY ORDER AND TWO DAYS AFTER THAT CONFIRMATION NOW 3 MAILS ABOUT UNSUCCESFUL PRE ORDER…WHATS ALL THAT…IS THIS REALLY A SCAM
    HELP ME
    IM SERIOUSLY NOT ABLE TO AFFORD THIS LOSS OF EITHER(MONEY OR ADAM)
    I REALLY NEED IT..I SPENT 21 HOURS INFRONT OF MY LAPTOP TO BE SUCCESFUL IN PRE ORDER…I CANT BEAR IT.

  2193. Rohan

    Please dont play any tricks with us on the Dec18 video. No more games or ploy.

    Show the WHOLE adam UI, please don’t hide anything anymore. look up some example blog reviews by sites of some devices an what functionality and hardware they showcase.

    thx

  2195. If NotionInk decide to adopt this type of communication is fine. The important thing is that this thing should be clear to everyone that the blog is not a “family” where you get to tell it like it is. Whether this is related to efficiency within the organization NotionInk, better.

  2197. I HAVE SAME ISSUE..I SEND NI 2 MAILS..NO REPLIES YET..KEEP ME UPDATED MATE..THERE IS STRENGTH IN UNITY..

  2198. THERE ARE MANY PEOPLE OUT THERE WITH SAME ISSUE….ROHAN DO SOMETHING…ITS NOT JUST ABOUT YOU AT THIS TIME…PEOPLE ARE RELATING INDIA WITH THESE ISSUES..KINDLY STEP UP…Y U SO SILENT

  2200. You’re absolutely correct, and the people simply calling you a naysayer need to look at this rationally.

    NI made a series of really significant errors in this campaign, some of which involving legal issues. Yes, they’re a startup company with great energy and enthusiasm, but that isn’t a blanket excuse for impropriety, illegality and lack of professionalism.

    I love the idea of the Adam, and I’m going to want one.

    However, I can’t help but think that the amateurish mistakes Notion Ink has made in this roll out might extend into production, product quality, and service.

    That’s why I’m going to wait for a year before buying — I want the NI team to become stable, and troubleshoot their system, their marketing and their product before I buy in.

    But make no mistake, in the real world of business, startup company or no, NI SHOULD have done that troubleshooting BEFORE the roll-out.

  2201. On the other hand, you can, but you have to wait till its approved by a moderator, as wordpress blacklists it (for having a URL)

  2202. haha, nice. perhaps talk to your Visa company cos they may be blocking the payment process or something. Worth a shot.

  2203. Original coment got stuck in moderation… sorry if it will show up one day and make this a double post

    > Panasonic’s plasma TVs with their rising black levels. It got people very angry.

    Only a fraction of the customers had a problem with it (Not saying their black levels didn´t rise, saying that most customers didn´t notice it or didn´t mind) and Panasonic continued to sell millions of Plasma TV´s.
    As usual with any problem it gets out of proportion on the forums/blog very quick as people without a problem seldom post in those threads (the silent majority) so you get a single sided distorted picture.

    A happy Panasonic Plasma owner

  2205. PixelQi has much more industry clout and scaling than Notion Ink, so if at all, it would be the other way round. Both are startups, and it is not in the interest or capability of either to acquire companies when they are at the infancy of their growth projectile.

  2207. Hi NI

    Could you please clarify the micro SD unit that comes with adam.

    i.e. SD, SDHC or SDXC

    We are still waiting on exact sepcs for adam. Simply stating adam is expandable to 128GB is a little vague. How did you come to that figure? If SDXC is the type of MicroSD built in then the max capacity would be 2TB (when they eventually become available)

  2209. @bruce

    Synergistic… yes! Like that between Notion Ink and any of the EAP1 members. Nothing more than that perhaps.

    It is more likely that Andy Rubin actually tried to put snakes (spokes) in Adam’s Eden by showcasing Honeycomb earlier than people expected. I guess even Rohan might have been surprised. Also very likely that the binary countdown was for something else and stunned by the Rubin show, this pre-order thing was hurriedly pulled in – it so clearly shows a hurried effort! Add to that, the fact that Rohan has missed showing us two posts he actually wrote but never published (in his own words) because of change in circumstances. Also, remember his hints about patent issues. Anything is possible in the dog-eat-dog business world.

  2212. anyone else notice you can no longer click on the pre-order link, to take you to pre-order pages, have they completely pulled pre-ordering till all the problems have been ironed out. counting down the days for this video.

    still undecided on whether to get LCD or PQI Screen, what will give the better Viewing angles and screen display.

    any ideas would be greatly appreciaited.

  2213. PS: Also remember, “…bad time to be in flight…”. I would say the flight was pre-planned but the pre-order was not!

  2214. Follow up to earlier post.
    To all,
    I would not be too concerned with regards to getting your money back from unsuccessful orders. CCAvenue has just contacted me and advised of the refund (took a total of 3 days).
    The problem with my order was in relation to the post code not verifying correctly with American Express. I am unsure if this is because I am ordering from Australia. Can any other AUSTRALIAN purchases please confirm if they have/have not experienced the same problem? If not, any suggestions on how to get around this when orders for PixelQi open up again would be most appreciated.
    If all us Aussies are experiencing the same issues with CCAvenue and AMEX then this may be something that Notion Ink can address.
    Until then I will be waiting patiently for the next round of orders (Hope its not too long) 🙂

    Congrats to all who got in an order (lucky buggers)!

  2216. I’m hoping the video is in depth too. But I bet he holds out on us, in anticipation of the big reveal at CES. We will probably only see enough to show that the Adam is legit… Though that is a lot more than we have seen so far. 😉

  2217. @levipius:
    Do not be such a racist. Laughing at vocabulary of non-native speakers exhibits you have really parochial mind.

    Better tell us what other language can you speak.

  2218. im from australia too mate..from altona meadows…had same problem..got 3 mails from notion ink say unsuccessful pre order..im very concern about ADAM…i need it..and same time im concerned about my money too….
    did u send notion ink any mail regarding that…i did…still waiting for reply..

  2219. Hope.

    Here’s hoping this blog can move forward from this point.

    The Notion Ink business side of the house has/had some issues: Ok, got it; 1000 posts about it arent going to fix it.

    There is/were some issues with skepticism, well-founded or not, concerning the adam: Ok, got it; 1000 posts about it arent going to fix it.

    Monday morning quarterbacking does nothing for this blog, IMHO. Your business savvy, whether founded or not, means absolutely zero. Unless you have been accepted by Notion Ink to invest considerable amounts of money (your purchase of an adam dont count lol) and considerable amounts of time, your previous experience is just that: previous experience. It is neither a guarantee of success, nor a guarantee of failure.

    I admit, Im also a bit disappointed in Americans and other nations for some of the comments made in regards to Indians. We are all human, and all of one creed is no better than all of another creed.

    Ive been reading this blog for many months, and was used to the community of friendliness, comraderie, and common interest. Now its full of finger-pointing, accusations, ignorance, and the like. Understand, this isnt my blog, say what you like…warranted or unwarranted. Some posts are helpful, informative, kind, funny, and forward-thinking. Lately, its hard to filter through them, and this is not the communal growth I had expected.

    I invite each of you that are here, drawn by the attraction of the adam to move forward, and think about what you would actuallu do with your adam.

    For instance:
    What primary use will your adam serve?

    Are you simply a gadget geek interested in adam?

    Will you modify your adam (bigger ssd drive, software mods)?

    What size micro-SD will you get? From where and at what price?

    3G service: Do some companies provide 3G service only and at what costs? For instance, I went to T-Mobile a few months back, told them I just wanted a SIM card, signed for a contract (data and low minutes), and left.

    I know Ive just only scratched the surface, feel free to add on and move to the topic, or not 🙂

    Thanks for your time. And now, I leave you with some interesting quotes from Albert Einstein, which I feel are related to recent events. Enjoy!

    “Any intelligent fool can make things bigger, more complex, and more violent. It takes a touch of genius — and a lot of courage — to move in the opposite direction.”

    “Imagination is more important than knowledge.”

    “Anyone who has never made a mistake has never tried anything new.”

    “The secret to creativity is knowing how to hide your sources.”

    “The most beautiful thing we can experience is the mysterious. It is the source of all true art and all science. He to whom this emotion is a stranger, who can no longer pause to wonder and stand rapt in awe, is as good as dead: his eyes are closed.”

    “I am enough of an artist to draw freely upon my imagination.”

    “Information is not knowledge. ”

    “Knowledge of what is does not open the door directly to what should be.”

    “Small is the number of people who see with their eyes and think with their minds.”

    And my favorite:

    “It has become appallingly obvious that our technology has exceeded our humanity.”

    Very respectfully,

    Jarrod

  2220. Regarding charging the bank accounts and credit cards Rohan said following to android police:
    AP: Is the money from pre-orders being used as capital to build the actual devices?”
    Rohan: No way! To Manufacture anything in March, we need to pay right now. Even if the pre-order system takes money from the customers, we have no access to it for more than one month! We need to confirm the delivery of the product before we get access to it. For example as a standard, you can check the PayPal and other banks for the same.

    then why are some people saying that their credit cards got charged and if someone wants to cancel the order he has to wait for the money to be send back from notion ink to the credit card company.. ?????????????????????????????????

  2221. Charged or Authorised, the cash my be reserved as in my case, but has not yet been charged. keep in mind not every one speaks English and may be saying charged when it is only authorised/reserved.

  2223. Hi togther,

    I have looked for some News, but I can’t find them. So I think the “big rusch” is over.

    I think there are some things open. Hope we will get some good news from Rohan soon.
    (real picture, Video, mystic feature und so on)

  2224. Charging credit card before the product is available for shipment! Legally you can lock required amount but not charge before fulfilling the order

    This point I agree .Its a practise to block the amount but it is illegal to charge before the shipment is sent.

  2225. +1 Definitely me too Greg! On a side note, sure Rohan you are extremely busy but would love to see a pic of an Adam just to keep us all going:) Switched on would be even better so we can see the screen. My biggest concern (and always has been) Is that the pixel qi won’t have a lot of contrast and looks washed out.
    I have ordered the pixel qi version but i still want it to be a high in contrast bright screen when in lcd mode. This was why i was really hoping for a video before we were allowed to order.This is my one major concern and is really the only possible reason i would cancel my order.

  2227. I’m waiting on 3 things at this moment.
    1. Videos
    2. Mastercard
    3. 3G/PQ restock.
    The first one will happen long before the second. And unfortunately the last 2 have to be in that order. I don’t have a Visa or AMEX I can use.
    If they accepted Mastercard from the start, I would have had one on preorder already. Now I’m probably going to have to pay more once they restock because they said they are going to increase the price.

  2229. Please send pictures of you holding the ouchpad. Would you please take the pictures with the Adam? Appreciate it.

  2230. @Andrew Someone at notionaddicts forum has posted pics of his pixelQi laptop’s screen. You can at least have an idea after seeing it.

  2231. @Tony McDonald

    Have you considered that Rohan maybe is working on making a update that consists of all things that you are asking about?
    Yes, it has been two days since the latest update.. TWO days, that really not that long. Try to be more patient and have faith in that Rohan will answer all of your questions eventually. We know that Rohan will give us a video the 18th, wait until then to be so inpatient.

  2232. @Abhishek
    Can you post your messages without using capslock? This is the third message of yours i am seeing with caps lock on.
    It does not look nice to read messages that are in capslock and i think normal messages(without capslock) do deliver the meaning similarly.
    I think because of all this google chrome laptop has changed this key with search.

  2234. Yeah seems so 🙂 but i think odds are so much against him right now that he will not be able to hide a lot of features because many users and various tech blogs are waiting for the video and it’s a golden opportunity for Rohan to make a statement in front of all. Though i don’t think he will reveal the mystery feature on 18th.

  2235. @Arpit, @ Arcticfox

    I like replies like this to criticism… makes a nice change from the common responses to criticism which result in almost immediate cursing and ruthless abuse toward the criticiser.

    Well done to arpit and arcticfox for keeping it PG with a twist of honour. Everyone is entitled to their opinion and should be able to express criticism without it leading to a slagging match. shame not all posts here follow your example.

  2237. @Arek Kieres

    Great Comment. i am happy to see some one with right attitude about the non-native speakers. Language is not Knowledge .for god sake , when they are going to understand that Language is just a medium , not an end by itself. There is nothing to be proud about or laugh at some one for the lack of understanding of English.

    @levipius:Focus on adam Buddy

  2238. i wonder why rohan is keeping quiet on the issue of chargin credit cards before they ship…and the duties and levies in india

  2239. Has anyone checked if the payment is listed on their credit card?

    I already got my estimated shipping date, but I can’t see a payment on my credit card website (using VISA)????

  2240. How does it come that Rohan has time to comment on the above article and nothing here?
    @Rohan, we don’t need much but some sign of life would be nice.

  2241. Great to check in now and read all the postings.
    There’s time to do so now. And nice to see people interact, react on each others posting.
    All harsh feelings back where they belong, and talking about development here again, moving forwards. Nice to be here again.

    Wondering about the 8 GB Flash as well. Would like to swap it for more SSD as well, some day i guess.
    Would love to see the fingerprint proof screen (Ipads screen is horrible; it comes with a cloth to clean it) and hear the sound of Adam.

  2242. Very true.

    Yes, there have been many problems. Clearly they have never handled the marketing and launching of a new technology product.

    HOWEVER, The adam looks to be an awesome device! Exactly what I have been wanting and waiting for ever since I first laid eyes on the iPad and thought, meh.

    I’m behind Notion Ink all the way!

    I want this device to succeed as much as I want it in my hands, and that is A LOT!

  2244. I had questioned canceling my order because of some of the terms (mostly the DOA policy) I got a response back that they are currently reviewing their terms and policies and that they are not currently charging the 5% restocking fee for cancelations. made me feel better about this and I think I’ll stay around.

  2246. I have tried for the third time to order your computer, please get your ordering system corrected so it doesn’t decline orders. I use Visa and PayPal and haven’t had problems before.

  2247. ya ta is true…go0lden opportunity for rohan to show what adam is all about….as u sais all are waiting for the video……………

  2248. again if it is a scam they are not very good at scamming why would a scam sell out of the best selling items why not milk the system for all you can no a scam would not make sence to me.

  2249. @Sri

    I think I liked your angle better – “It is more likely that Andy Rubin actually tried to put snakes (spokes) in Adam’s Eden by showcasing Honeycomb earlier than people expected. I guess even Rohan might have been surprised.” Could interpret like this also – NI Eden dont walk away with all the applause.

    Regarding “bad time to be flight” : you know with all these comments floating around for Rohan’s engagement, it could be a possibility he was in “flight” for the occasion? Poor chap got the flaks, cant even spare time for personal “milestones”. My reason is why he would miss like that, until and unless he had more important things? I had assumed earlier a possibility of face to face dealings with ODM.

  2250. It’s soooooo good to hear that you’re still here.
    I was a bit afraid you gave up on us over here. On the other hand I understand you must be a very busy guy at this moment.
    It’s maybe and idea to just write shorter blogs so we here more often about the things that are going on at NI.
    I think most of us rather hear 2x or 3x a week something short then just 1x a week a long story.

    Thanks that you reacted!

  2251. good ones Jarrod… and nice thoughts about Adam itself… we discussed what one would do with Adam in the very earlier posts while we waited for more info etc… infact we heard from teenagers to septuagenarians from moms/dads folks in the fields to labs to universities/schools to geeks to everyone else and it was not too surprising when Rohan mentioned about nuclear scientists etc. who are part of EAP1…. so I guess it will truly be a ‘common mans’ companion unlike the iGones which many owners themselves confessed is no good even on a couch…

    I think the pre-order somehow went too much under the scanner for a couple of unfortunate experiences, the flag (false positive IMO) against CCAvenue by US banks and the email system failing to send out all 30k emails… all others were non-issues from a pre-order perspective….

    the debate of how much info/pics/videos are ‘necessary’ before opening up for pre-order is just a debate we dont have any published industry standards around that and all the other conditions that folks mentioned that a company should abide by etc….

  2253. on a side note : You know I feel pity for the amount of multitasking states these guys must be in. With a staff strength of 90 (and that too recently), and the stress of “few hours of sleep”, I hope not many buckle under the pressure what with all this recent ruckus.

  2254. Subscribe for RSS feed of the post . That’s the best way to track comments.Wordpress is big time buggy now.Can’t handle so much comments in an organised way.

  2255. Rohan,

    I think it would be great(actually GREAT) idea to post the weekend special(which you already had prepared last week) right now whilst you’re preparing for 18th. At least we’ll get something to talk about here. Comments are getting pretty bored here at this point.

    Regs, Atul

  2258. Thanks Himanshu for pointing that out:) looks good in contrast and colours but the colours seem off. Everything that is meant to be grey is blue?? Very odd!

  2259. Unless that weekend special too was still not really informative/providing details. As stated, they need to place all their cards clearly on table. The time of the riddles and teasing is over. This might be the reason why we still haven’t seen it.

  2260. Your next critique should be a comparison of ‘adam’ Vs. iPad right up to pre-order for each where you include how much REAL product info was provided. I’m glad NI chose substance over fluff throughout the past year and their approach will only get better. And I do believe that once NI is well established, the marketing aspect of the company will improve tenfold. Once they’ve completed getting revolution in product design, feature set and consumer input under their belt by having their undeniably superior product on the market, they’ll probably tackle the marketing trend next. Not necessary because it’s not their fault there are so many incognizant “sheep” out there but it would then make full circle revolutionizing not only the portable computer industry but pressure the trend in other industries as well. An economy based on less BS and a real, open connection with the needs of consumers instead of the force-fed one we’re all subjected to would do much to correct many problems the world economy is now facing. What if the insurance/banking conglomerates had always been working in the best interests of all involved. Great profits would still be there without the select few that walk away with unjustly filled pockets. Don’t get me wrong, I’m a strong proponent of capitalism but when ethics are disregarded for pure greed, there is a real problem.

    NI is not only a start-up, it’s a start in the right direction.

    -John

  2261. @ Shilpi Nanda

    Just a follow up, from the Indian govt. website

    There are 22 different languages that have been recognised by the Constitution of India, of which Hindi is an Official Language. Article 343(3) empowered Parliament to provide by law for continued use of English for official purposes.

    http :// india.gov.in/knowindia/india_at_a_glance.php

    Prior to NI’s release it has been my understanding the Hindi and English were official language’s. English being included for historical reasons but also for legal documents. Please correct me if I am wrong, It may be more common to use Hindi for smaller companies….

    Your English is excellent BTW, something a lot of English speakers out there forget is most English speakers can only speak English (normally badly) and any non-native English speakers should be applauded for their command of a foreign language.

    😉

  2263. Any signs of Rohan… are we getting a mid-week post anytime soon?
    Or he’s holding it all back till the 18th?

  2265. Rohan, thanks for all the hard work you’ve put in so far on bringing the world the adam. Thanks for the blog, the posts and the opportunity to participate in Notion Ink’s revolution. I’m looking forward to the day adam is displayed on video, reviewed by tech publications and you then offer a public stock option ;).
    PS
    thanks for Notion Ink actually answering my email questions. I got an invitation to pre-order. Hope you understand I want to trust but verify.

  2266. Rahul,

    Just responded to the unofficial poll.

    Since I missed out on the PQ/Wifi model, I got the LCD/Wifi and will hold off on the purchase of the 2nd Adam till I get to do a direct comparison with the recently Google/Motorola Andriod 3.0 tablet that was displayed by Google’s Andy Rubin. Looks very promising and the specs are quite impressive too. Can live without the PQ.

    On the 3G front, instead of going with two individual frequencies (850 and 900) they should have just gone with Quad band so there would be one less model and it would work with most of the carriers that support 3G.

  2267. Correction: meant “direct comparison with the Google/Motorola Android 3.0 tablet that was displayed recently by Google’s Andy Rubin”

  2270. Rob, you are correct, I have not been charged yet. My Credit Card company authorized but did not give the money yet.

  2271. @Greg
    “Charging credit card before the product is available for shipment! Legally you can lock required amount but not charge before fulfilling the order.”

    Two things:
    1. It is not illegal.
    2. Did they take your funds? They didn’t take mine. In fact, if you were checking the forums (which I doubt you are and I will NOT be providing you with the link, as I really don’t want you over there anyway) you would find dozens of others where the funds have been authorized and not withdrawn. Actually, I have not yet seen a confirmed debit of these funds. So, check your facts before you rant.

  2273. Greg and all the naysayers,

    Rome wasn’t built in a day….

    Keep in mind that NI is producing a revolutionary product and using innovative business modals.

    For a start up, they are doing a fantastic job of not only producing a product, but also and ecosystem for the product and doing a global launch. This is unheard off and not even ventured into by established companies, for instance apple, dell, HP. Yes, I was disappointed that I could not purchase, but I am confident about NI.

    They are not unprofessional. If at all they may lack the experience, but no one has the experience of doing a global launch of a e-commerce product therefore they are going to have a learning curve.

    Look at Apple when they launched the i Phone 4in the US market, they had the issue with calls dropping, and the explanation, which took them a few weeks to respond, and the explanation was “the manner in which the phone was held”. What a dumb explanation by Steve Jobs. It doesn’t matter how you held the device, it should work period.

    You are a consumer and are reacting like one. But if you look it from an innovator’s perspective, you will think and see differently.

  2274. Shout-out to all the earliest NI FANBOYS, OL-Pal and Prime-Posters: Looks to me like your group purchased the least amount of adam tablets. I noticed before the opening of pre-orders you would not tolerate any negative comments by non-fanboys. Now it appears that you, yourself are the biggest critics. As Tom Rooney would say: Why is that?

    I read all of Rohan’s updates and most comments of the posters and it looks like the unnoticed posters were the biggest buyers of the adam. (By the way l purchased the high end version.) just sayin…………….

  2276. Battery life – I saw a video where Rohan said you can watch 1080p HD movies for 10 hours.

  2277. In the early stages of the Notion Ink blog, everyone wrote what they would like to see the Adam become. Rohan paid close attention and listened to everyone’s expectations keeping everyone up to date throughout the design process. It was his child and everyone couldn’t wait to wrap their hands around his invention. All the bloggers felt like they were a part of Adam. Rohan and all the Notion Ink bloggers were so excited and couldn’t wait for the release date. The frenzy grew and grew over the last few months as anticipation grew to know the release date with more and more bloggers posting comments. Rohan wasn’t hiding anything and it isn’t a con. It was Rohan’s way of paying back the faithful followers for blogging what they wanted from Adam and their continued support for Notion Ink. When the announcement came that the bloggers who had been following the Adam for some time would be the first to pre-order the blog tripled with new bloggers wanting to be included. He tried the best he could to accommodate as many as he could. Considering everything, I think he did the best he could with what he had on such a short notice. Sure in hind site it could have gone much smoother had he been better equipped to handle the masses that wanted to take advantage of the pre-order. I’m shocked so many turned on him – the same ones that were pleading to allow them a chance to pre-order. The true bloggers who actually read and follow the blogs knew what they were getting and had no hesitation ordering. I have no doubt that once the Adam is in full production and the reviews have been written it will set new standards for tablets. Sure some feel Notion Ink looks suspicious in how the pre-orders were handled – but once those who had a shot at pre-orders and get their Adam will be back blogging how incredible the tablet is. Then we ol’bloggers can say; “We told you so!” Notion Ink’s Adam is going to be the tablet that starts the revolution and has set the bar high for others to meet and or beat. I hope someone sets aside one of the first Adam’s so 20 years from now they can sell it for more than the first Apple computer went for.

  2278. Very impressed with your mastery of the written English language, Shipli!

    Too bad you’re not a college student, you’d make a GREAT member of Rohan’s team! 🙂

  2279. I am very intersted in getting the adam only to find that it does not accept mastercard. reading throught the other comments. I think this is a common problem. I hope to get it at these awesome prices.
    THanks for all the the strong perseverance you guys believe and pull through!

  2280. I have been a NI fanboy for months now. All I wanted and waited for was the adam and with all the added fees of shipping from overseas, I am finding it very hard to continue to wait for this tablet to be accessible here in the states openly. I just spent the entire evening and morning looking at future tablets and tegra 2 tablets available now, and I almost let the itchy trigger finger loose on a purchase (Elocity A7) because of the great price and us availability. However, Adam still has some bit of a hold on me, so I am continuing to wait. If NI can’t find a way to get this tablet into US and EU hands without the added stress of oversea fees like VAT and $50 shipping plus huge risks in return issues, then Adam is simply going to lose. There are too many great tablets on the horizon here, and I know many many other fanboys feel the same way. Rohan, I hope to be holding an Adam in my hands within the next month or so, but I plan to be holding something in my hands by then no matter what. -Hopeful old friend and follower

  2281. @Sim: would the price really differ when it’s in store? I dare to doubt that a tiny bit.
    You still have to pay VAT (no matter how it gets to you), and the Adam has to get to the store, and someone in the store has to be there selling you one.
    So, would it make a difference?

  2282. @Karen

    yes i think that would make a difference , thats one of the reasons i am holding off purchasing the adam , in fact when i tried to order Pixel Qi was available .

    I do not mind paying th 50$ shipping and tax etc, but the one thing i want to have is that i should be able to return and recieve an exchange in case of any defect without paying additional shipping or any other fee and get it soon not having to wait for another 6-8 weeks.

    Thanks

    Anil

  2283. So I saw on Pixel Qi’s page that Notion Ink has ordered more screens. Anyone know when pre-ordering will resume for the Pixel Qi model Adams?

  2284. @Anil, you’re right on the second part (return when it has a defect), but still.. waiting now untill Adam will be available online, or wait till it makes it to a store near you.

    I can totally understand if you have the patience, hope you’ll understand I’m too anxious ;0)

  2285. @sjavangula:

    True, Rome wasn’t built in a day, but Rome was built by quality craftsmen who know how to build structures that would last. I’m not sure I’ve seen evidence of that yet on NI’s part.

    NI is NOT a revolutionary product – it is an evolutionary product, albeit one which integrates some high end components from a range of suppliers in a combination which has not been acheved so far. In spite of the hype that this is in someway revolutionary and will be a step change in computing, I don’t see the evidence. If it delivers against the promises to date, it will certainly be a good product and should do well in the market. From the reports I read almost daily now, though, the competition are fast catching up.

    Yes, Rohan and his team have shown their lack of experience. To examine their professionalism – well, while I can forgive some technical glitches around a pre-order website, I think by the evidence of their Ts & Cs, the quality of the payment gateway and Rohan’s inability (as yet) to demonstrate he understands some of the fundamental remaining problems, well yes, I do think I can validly question his professionalism. It may stem from his inexperience, but there is evidence of some real underlying problems which have to call into question NI’s viability as a business, irrespective of how good the product has. Given that NI does not have the brand recognition, financial leverage, size or experience of an Apple or Dell, it can ill afford to slip up on the basics the way it has of late. At this point, so close now to the launch of the product into the market, the focus has to shift from innovation to getting robust and stable business processes in place. I hope Rohan can do it.

  2286. hi there, I can see you are really desperate now.. am sure Rohan has already heard you… just in case you haven’t emailed yet make sure you email preordersupport… since Rohan mentioned a sales team is in Europe am sure all these challenges will be worked thru by the time regular orders are taken… so patience my friend patience…

  2287. Does anyone know who to contact to get an estimate of any additional fees that will have to be paid upon delivery?

    When preorders were made it indicated the total amount was inclusive of shipping costs only. So I assume there may be sales tax and some kind of import fees that have to be paid.

    I have not made any purchases like this before and would like to estimate the amount I will need to pay prior to delivery, but I have no idea who to contact or what info I would need to provide in order to have them help estimated the cost.

    I am in the USA… Any help from those with experience would be appreciated! Thanks!

  2288. I think they went for reducing the prices by not going for a quad band chip… But I agree, they should’ve gone for a quad band chip- Would’ve shot the price up to the initial estimate of $399…

  2289. So I saw on Pixel Qi’s page that Notion Ink has ordered more screens. Anyone know when pre-ordering will resume for the Pixel Qi model Adams?

  2291. You’re a proud owner are you? Of what, might I ask? A shiny new Adam? Or just a promisary note and a lot of faith? And if the latter, have you seen reliable photos & videos of what you will be getting? Do you know its full spec? If so, do share…

  2292. Greg I dont have experience around this but from comments here I gather you may not incur any duties/taxes if you are in US….

    also another thought…dont know how accurate this is…. but if you refer to any deboarding card they give in the flights when we travel back to US, I think there is a $ amount they mention for any goods we are carrying – exceeding which we have to ‘declare’ them to customs etc… assuming Adam is well below that amount you should be fine

  2294. If you check the list for 2009 you won’t find Notion Ink listed but you can find videos on YouTube demonstrating the Adam at the 2009 CES show. Lots of speculation and rumors running amuck on the blog.

  2295. The problem is that there is a pre-order for a product that will or will not be available when everyone thinks. I think it is unfair for everyone to be given some false hope of receiving their pre-order in January when the device hasn’t even been approved for sale.

    There’s something wrong with that! It could potentially TKO NI into oblivion because what will happen is that all the people here who are so hopeful will become the most venemous commentators on this blog.

    For NI’s sake, I hope all goes as they have planned in ‘faith’ because they are not in the position to give guarantees since they are in the wait for their product to meet the approval of the powers that be.

  2296. well it does boil down to trust again… ‘cos even when we verify we are still ‘trusting’ someone or some process!

    one of my wellwishers (a lawyer) once told me this about ‘cash’ or currency notes…. in general on most country’s notes we see this written or something similar ‘I promise to pay the bearer…’ its interesting but if we think about it seriously its 100% dependant on trust that we assume that the said piece of paper would equal the ‘value’ noted on that …

  2297. Hi Greg, do the following:

    1. Register for Trade Automation Service on the DHL website here http : // tas . dhl . com/tas/servlet/dispatcher/createuser

    2. Log in, and select Shipment Services (http : // tas . dhl . com/tas/servlet/dispatcher/shipmentservices) for a Landed Cost Estimate

    3. Create a new shipment, with the origin as China (you can use mock address etc., add Beijing, Shanghai or whatever as city)

    4. Create a destination address to the US

    5. Add shipment charges, insurance etc. (say $45 and $5) to Financial Details

    6. Select >Add under Products to be Shipped

    7. Enter product details in the pop up dialog, where you will need to search for “Automatic Data Processing Machine”, the HS code for Computers, which is 8471. Select an appropriate product sub-code from the drill-down table. You can select something that is closest to a tablet, or default to a laptop (under 10kg, yada yada).

    8. Once done, enter the invoice price, e.g. $499.45 on the starting page and click Landed Cost Estimate button underneath it.

    You will get the landed cost estimate, i.e. customs duty and related taxes. VAT and local taxes may be extra.

  2298. Last night I had a dream that LCD version was totally unusable outdoors.. I’m not kidding. In other news Nook color had been rooted, it’s usable outdoors, has 800MHz A8 and costs $250.

  2299. As a pre-ordered guy, I am as eager as everyone waiting for the update. But the whole thing happened in the past couple days, got me understand more about “you cannot satisfy everyone”, which has been suggested a lesson should learn by Rohan himself and other bloggers.

    It is our right and like to make whatever requests here, so many from all kinds of perspectives, some make perfectly sense from our ends, and Rohan is here to read and listen, but now “do his own thing” must weight much more than “how to make adam family happy”. Sometimes emotional commitment will sway the right judgment. You can listen to everyone (especially end consumers, which else company is doing this?), but the focus is always your own thing, whether or not to adopt some of the suggestions and requests, depends on does it really make the focus worked out better.

    My point is, let Rohan stick to his plan, if he plans to give us something before 18th, then all good.

  2300. @mrzeal carry on baggage rules are a bit different. In India, we can carry a laptop home duty free if the overseas trip has been at least 3 days long.

    I am not sure if direct imports are liable to VAT in India or elsewhere. However, as NI are based in India, I could be liable to pay VAT. Fortunately, NI have told me that all local taxes for Indian customers would be borne by them.

    You have a different advantage: not having to pay for double conversion of INR-USD-INR, due to NI’s policy decision taken while on brain freeze.

  2302. Very good post. It might be that current investors are after intellectual property (patents and all) and are not interested going much further so they need CES to get more capital.

  2303. So I took the weekend to cool off… Had a winter BBQ, sat outside with a nice fire, lots of beer and smoked some beef ribs for 12 hours… mmm beef ribs 🙂 … This may sound a little bit crazy considering I’m in Canada however the temp was mild “above freezing” and the snow was almost all melted. We had some backyard music going and eventually settled down inside for the fight “UFC”. It was a fantastic weekend that let me cool down and stop thinking about my missed Adam pre-order.

    @Rohan… I’m back… Ready… and waiting. I hope you and your team can plow through this and get the Adam out to everyone. I will wait as long as needed to get my QI version 🙂

  2306. Did Rohan give any indication as to what day this week we would be seeing the first blog post? For some reason I had a feeling it would be today. I know that this weekend will be the big one thought mainly because we will finally get some video!!!

  2307. Hey Rohan,
    I dont see NI in the CES 2011 Exhibitors Directory, so you are not taking any booth? how are you showcasing your product @ CES then? I will be AZ around that time and was thinking of stopping by Vegas to to checkout your product demo. let me know how to find you.

  2310. @ bruce said, on December 14, 2010 at 15:51

    > sorry I meant hotplug

    Whoa…not so fast. What if CPU hotfix was the mystery feature?

    Do not discount your typos, my friend. They may ultimately have value and you can have the last laugh.

    🙂

  2312. I agree with you. instead of sending emails, they could have used a database with valid list of pre-order emails and ask us to enter our email address to validate if we qualify for the priority pre-order. that would have made it more smooth 🙂

  2313. Sri & Bruce:
    You guys sound so very correct. It is real cause for worry to know that Google might be key on these shady possibilities. Google may not like to stomach it, but I am sure NI will retain its individuality. With the possible google fallout, the scam-mongering from Android Police and other PR issues bellowing on their face, the NI think tank must be really a weary lot. All this at a time when the Android community should actually be doing its bit in rallying behind NI. Support from the Android community is very important for Android itself as this will be their best pitch forward …. after the momentum they seem to have now in the market.

  2314. I have an important question for all the people who ordered their Adams. If I am not wrong most of you are sure that Adam will be having a bcd track pad and internal storage more than 8 GB. what if it is all wrong and Adam comes out with only 8 GB internal memory and no trackpad. What will you people do, cancel the order or be happy with what you got? Just curious to know about your answers.

  2315. @Arrta: who said the price will be increased?

    BTW: just checked, still only VISA and AmEx.

  2316. Agreed, 100%. We should not be putting Notion Ink on a pedestal, any more than we should be beating them up. They are making a good product that many of us are willing to spend hard earned money to get our grubby little hands on. However, the contract (a contract of adhesion mind you) doesn’t take into account the needs of the consumers.

    The contract externalizes all of the costs of doing business on the consumer and it is fortunate that this is being discussed. I speak from experience, as I read and write such contracts for a living here in the U.S. 99% of the people will have no problem with this contract, because one of the many contingencies discussed did not happen to them. However, for that unlucky 1%, this purchase will be more expensive and less helpful than buying an iPad. For all of those who would put this admittedly great product on an even higher pedestal than it deserves, please consider that you might be part of that 1%.

    these people who are discussing the product WANT to buy the NI Adam but they don’t want to buy an expensive brick. Sim and many others are being very reasonable in trying to get this point addressed.

  2321. 2 days???? i think you are new to this blog 🙂 everyone is asking all these questions for eternity 😀

  2322. elocity A7 … even the most unanticipated android tablet website could teach a thing or two to the NI website

  2323. Hi mikkelpetersen,

    I do have faith that Rohan will answer all my questions, it’s just that I think he would be better served with giving more regular updates such as “Hi Everyone, we are working on a detailed FAQ which should be posted on our site by _____”.

    There are many of us that went out on a limb (due to our faith in Rohan) and went ahead and pre ordered. Many people are asking the same questions over an over and at this point we don’t even know if Rohan is planning on putting up an FAQ.

    We may or may not see a mid week blog, if we do we may or may not get the common qestions answered.

    I will continue to support NI through this rocky period, my suggestions are in the sprit of adding to his success.

    Getting blog updates twice a week was fine while we were ramping up to pre order, but now that we have X thousands of people pre ordering a product that we still have un answered questions about, we need more regular updates.

    Why does Rohan not have a twitter account (or does he?). Although it is not a great tool for comprenshive answers (FAQ is better suited for this), it would at least give him an avenue to post quick updates to let us know that he is still engaged.

    How many other commenters have been coming back to this blog at least 10 times per day, I know I have.

    Each time I come back to the website and blog, I find myself disappointed that there is no new blog entries or updates to the website.

    Each time I end up going through these comments where I am see the same questions being asked over and over again and no answers. It’s fair that it takes time to compile these answers, but why not just put out a quick update to say, please check back daily for udates at a pre defined time.

    Again, I have went ahead and preordered the product so I obviously beleive in the product and I do NOT think in any way that this is a scam. Having said that, I do have some concerns about not seeing the final UI, not knowing how much memory it has, not know about the 3G band, not knowing if it will work with the android market place, etc.

    These are all things that should be known given that many people, including myself have already paid for it.

  2324. Hallo there everyone. Seems this is a real blog for intelligent, sharp people who know what they want. So, I have a question for all of you. NI choosed to develop a tablet that wants to combine the best of hardware solutions and the best of software. For the tablet it seems clear to me Adam will be a superior itom. For the software however I have my doubts. What NI develloped looks really nice, but… what withe the rest? Android doesn’t have that much nice apps like apple has on their market. Pmease tell me:has Android a good
    1) PDF-reader for big and heavy pdf’s? (see goodreader like?) I’m an architect and Adam would be a fantastic tool for taking my plans with me)
    2) A good PDF-annotator (I-annotate-like?) I really miss this in android
    3) Keynote on Android? An easy way to to make very goodlooking presentations. It looks smashing on ipad!
    ….
    Look I really want an ADAM, but I’m so afraid I won’t have good apps to fit my needs on it. Can someone reasure me?

  2325. This is what i am expecting in my preordered Adam:
    1) 8GB internal flash storage – i expect it to only have 8GB with the ability to EXPAND via the SD card (up to 128GB depending on the SD card memory). i will buy a 32 or 64GB card if available. i am still awaiting to hear if it needs to be SDXC or someother variant before i purchase the card.

    2) Trackpad – although i am expecting the trackpad on the back, it is not a dealbreaker for me. for me it is a novelty and not a necessity. touchscreen display is enuf for me.

  2326. LOL, I know, I’ve been on here forever and now that I’ve paid for the thing I am more eager than ever for the answers ;o)

  2327. I’d really like to see some kind of mailing list to let us know when more are in stock.

    I really don’t want to read all the petty bickering on this blog, I just want to know when I can order.

  2328. They did finally get back to me and my order is confirmed. I also asked why I cant check using the preorder status link they said to give it until the end of the week to be updated. They must have one of their interns updating the DB manually.

  2329. Though the number of comments have dropped back, those of us still here are in anticipation of some movement(blog post) in the forward direction.

    AP interview was good but brief, still somethings need to answered.
    An FAQ would be brilliant.

    @Rohan… we know youre here wrt to your post at 20:24 on 14 Dec.

    I am wondering what you are going to put up next (something before the 18th i hope.)

    Such push-backs happen with everyone, hope you have gathered the strength to move on.

    Those interested are still here and there are plenty of us waiting to hear more!
    Cheers!

  2331. INTERNET TABLET Download Printable Version
    Specifications
    Form Factor & Case Tablet Type
    CPU NVIDIA® Tegra™ II T-250, 1~1.2GHz, 1MB L2 Cache
    Graphics NVIDIA® ULP GeForce®
    Operating System Android™ 2.2 Froyo
    Memory 512MB On-Board Memory, Supports 1.8V DDR2 667 MHz
    Storage 4GB eMMC Module via HSMMC Interface for System Boot and Storage
    LCD Display 7-Inch WVGA (800×480), 16 Million Colors, TTL I/F
    Brightness: 60 Nits ~ 220 Nits, 8 Scales, User Adjustable
    Panel Backlight Brightness is Adjusted Automatically by Ambient Light Sensor
    Touch Screen Capacitive Touch Panel
    1 Point + Zoom-in/out Gesture
    Audio 1 x Built-in Microphone
    2 x .5 Watt Stereo Speakers
    1 x 3.5mm Stereo Headphone Jack (Combined with Mic)
    Communication WLAN – 802.11b/g and Bluetooth® 2.1
    SIP Module SDIO(Wi-Fi) and UART (BT) Interface
    1 Internal Antenna for Wi-FI and BT
    Camera Front-Facing 1.3MP CMOS Webcam via Parallel Interface
    Keyboard Software Keyboard
    I/O Ports 1 x Standard USB 2.0 Host
    1 x HDMI Output for 1080p True HD Viewing
    1 x 3.5mm Headphone Out Audio Jack 1 x Micro SC card, Push-Push Type
    DC-in Connector
    Docking Port
    Video Codecs Decode: H.264 MP, H.263, VC-1
    Encode/Decode: MPEG4 SP, H.264 BP
    Audio Codecs Decode: AMR-NB, AMR-WB, eAAC+, BSAC, MP3, Ogg Vorbis, WMA 10
    Encode/Decode: PCM, AAC LC, AAC+
    Audio/Video Containers AVI, MP4, 3GP, ASF, MP3, OGA, QT
    Streaming Protocols RTP, RTSP
    Image Formats JPEG, BMP, GIF, PNG
    Applications: Internet Android Default Browser, Flash Plug-in
    Applications: Communication SMS Messaging
    Applications: Entertainment Photo Gallery – Viewing, Rotation, Slideshow, Photo Album, Photo Editing
    Music Player – Play/Pause/Next/Previous/Time Slider/Shuffle/Repeat/Playlist, Sort by Album, Artist, Type
    Video Player – Play/Pause/Fast Forward/Rewind/Time Slider/Full Screen/Enlarge
    Camera – Photo Snapshot/Video Recording
    Applications: Personal Tools Contact – Add/Edit/Delete Contacts, Integrated SMS, Phone Number, Email
    Calculator – Basic and Advanced
    Alarm Clock
    E-Book Reader – FBReaderJ
    Memo – Text Memo
    Sensors 3-Axis Accelerometer
    Ambient Light Sensor (for adjusting LED backlight)
    Vibrator
    System Status Indicators 1 Dual-Color LED for Power Status:
    Green (Fully Charged or DC-in) / Tangerine (Battery Low) / Orange (Charging)
    Universal AC Adaptor Output: 19V 1.57A 30W DC-in / Input: 100~240V
    Battery 2-Cell Li-Polymer Battery Pack (3.6V x 1500mAh x 2)
    Dimensions 8.2″ (W) x 4.8″ (H) x .5″ (D)
    Weight 1.02 lbs.

  2333. Just a small check on some important issues to help those still confused(Like Me):

    1) Internal Storage – 8GB ( confirmed by some on this blog who emailed NI directly)

    2) 3g Version – picked automatically by the system after you enter your country

    3) Country wise taxes and duties – Check Notionaddicts.com; there is a special post for this? (I saw the India part of that post, seems correct.)

    4) Back Trackpad – Status unknown?

    5) Android Market Access – Status Unknown?

    6) 5 % cancellation/restocking – currently waived for placed pre orders? (am most confused about this one, i read it on one of the posts here)

    Rohan or other People with knowledge about the above or related stuff please add to/clarify these points for the benefit of all of us here.
    Thanks

  2334. Looks like the LCD 3G is the only one with “limited time” on its price. I attributed that to all models.
    There is however one issue that I haven’t seen anyone touch on. In August we were told pricing for LCD wifi would be $399, LCD 3G and PQ wifi would be $449, and PQ 3G would be $499 but that pricing could drop by $25 if they were able to work a deal. Well that deal looks like it was made, but only for the LCD versions. The PQ versions however cost each $50 more? Nice deal there.

  2335. One more question to add to ones above:

    7) SDXC or SDHC – a little explanation about the whole storage thing from Rohan would be most appreciated. It is an integral part of the Adam and its meaning/use to a lot of people. If Rohan doesnt have to inclination to explain can someone else shed some light on the topic?

  2336. @karen trust me , i am as impatient as you :), if i see the next batch of pixel Qi is available i might be tempted to order it online . Lets see if i can resist that :).

  2337. WTF!!!!!! eLocity A7, can’t believe it came out before adam…
    SLASHGEAR INFO. ABOUT ELOCITY:

    The online locations include Sears.com, Newegg, Walmart.com, BJs, TigerDirect, and Microcenter. The A7 is a 7-inch screen Android tablet that runs Android 2.2. The machine has an NVIDIA Tegra T-250 processor with dual cores and the 7-inch screen is capacitive touch and supports multi touch.

    Other features of the thing include 4GB of storage, a microSD card slot with support for up to 32GB of additional storage, and a USB port that supports as much as 64GB of storage. The tablet also has 1080p HDMI output. The tablet was on pre-order for $370.
    So friends the only saving grace which Adam has is the Pixel Qi screen, if someone tomorrow comes out with a tablet having a dual mode, it will be very bad for adam.
    Friends let us not forget that for an electronic gadget to be successful it does not matter if GEEKS buy it, it is the COMMON person who should be impressed enough to shell out 300-500$ for the product. As you know this elocity thing is available on amazon( where it is out of stock), as well as retail stores like BJ’s, Walmart etc will make it easily accessible to common folks who will have a hands on experience and will be interested enough to buy it. Also did u guys read their T and C, it is way different than Notion ink’s T and C. Also amazon offers free shipping. I hope notion ink comes out with a video soon and make Adam available in the stores.

  2338. @Anil
    When the next batch of Pixel Qi is available I’m going to order. I’m just a little sad that there were problems with the mail system the first time around.
    I’m kinda impatient 😛 think it’s an illness.

  2339. Eden is nothing like a fork.
    It’s simply an interface. The front home screen type app. Similar to ADW.Launcher for android, or the custom interface that most phone manufacturers have developed to make their android look unique. Nothing to worry about. It’s pure android.

  2340. What the fu#K, what the HE#l has happened to the wordpress. All the comments are disorganized. They can SUC# my BIG DIC#. Enough of this stupi#d block thing.
    Hey craz#y Idio#s wake up, fix your Fuc#in% website??????????

  2341. Just pointing something out, if TEgra 3 is quad core but still running on A9, that proc will decimate battery life

  2342. Another burning issue which is troubling me…a lot
    Please rectify me on this also:

    Cost of ADAM (PQi/3G) – $550
    Shipping – $50
    Taxes and Duties – $ 80 (Approx. depends on country)
    64 gb SDXC – $175 (Approx. – usually more )
    TOTAL – $855

    Rohan as much as i love the ADAM, this is astoundingly troubling.
    Please ship it with more storage if possible. PLEASE!
    Otherwise at least i will be stuck with a 32gb SDHC card only.
    (ALSO Please clear the air about SDHC and SDXC compatibility at the earliest possible)

    Moreover,
    64 gb Wi-fi/3G Ipad – $830

  2343. What the fu#K, what the HE#l has happened to the wordpress. All the comments are disorganized. They can SUC# my BIG DIC#. Enough of this stupi#d blog thing.
    Hey craz#y Idio#s wake up, fix your Fuc#in% website??????????

  2344. Call your credit card company and tell them to quit declining your card. I had the same problem.

  2345. Please, i hope i have over estimated the cost in the above post, somebody please correct me and tell me it works out to be lower!!

  2346. Why does Rohan not have a twitter account (or does he?). Although it is not a great tool for comprenshive answers (FAQ is better suited for this), it would at least give him an avenue to post quick updates to let us know that he is still engaged.

  2347. @zaghir
    I too will order as soon as Pixel Qi is available again. I held off initially because I hadn’t seen any new pics or video of the actual product, but I’m kicking myself too hard for that decision now.

  2348. Hi Max
    I probably just read the first line and clicked the link. Now it’s deleted, so I cannot check.

  2349. Rohan,

    suggestion – will you be able to post FAQ section on the website, which may address all the chaos that had been discussed here ? (Credit card transactions, return policy, shipping policy, Customer Service Numbers . emails, I am sure there many more areas I missed out but others may think of )

    I don’t check every single comment in here – but I definitely wanted “official” from NI

  2350. Really? The “only saving grace” is the Pixel Qi screen? I looked at the Elocity A7 a while back, and it didn’t come close to stacking up to the Adam model I was interested in. So I double-checked the site today.

    Major differences/limitations of the A7 (setting availability aside for the moment):

    No Wireless N
    No 3G, it’s wireless only
    Screen size is only 7″ versus 10.1″, it’s limited to 800×480 resolution
    Half the RAM, half (or less) the onboard storage
    Only 1 USB port
    Camera is only 1.3 megapixel, fixed placement front-only(no swivel)
    And yes, no Pixel Qi screen

    The battery life looks pretty weak based on the specs for the two cells it uses as well.

    If both were available side-by-side in a store, the Adam would be a simple choice for me. Since they are not, I’ll have to continue holding off, and determine if buying a less-capable device at a marginally lower cost is a reasonable trade-off. I want to make exactly ONE tablet purchase to cover the next few years. The A7 doesn’t seem to cut it for me.

    The Adam as I understood the specifications and pricing before we hit the preorder era (that the top-end unit would have 64GB of internal storage and still be under $500) was the by-a-mile winner. Reality is now looking to be substantially less than what I had expected. I’m now looking at $600 or more for only 8GB of storage.

    Hard decisions will need to be made once we have etched-in-stone guaranteed specifications, combined with in-stock availability.

    I still want a top-end Adam unit. The main question for me will be whether it is worth the wait and the eventual expense.

  2351. Mate when you talk about app one thing comes to my mind is mobile phone. Apps are for phone and if tablets need apps then its nothing more then a phone with some more add stuff. I booked adam coz i think it will replace my traditional computing. I am a hard core desktop fan, doesnt like much laptop. So adam will sure replace my DELL.
    It will be more portable, mobile and user friendly. We are steping towords next genaration computing with Adam. Its not only a product, its a stepping towords future technology.
    With due respect with Apple and its Ipad as i seen a video where ppl are playing good music with ipad as its great to watch such but do you really think this is computing???
    I dont know about you but i want to replace my traditional laptop so badly that iam going for Adam and if Adam doest deliver that then it will be in my bookshelf. I dont have that doubt thats why i spend 550$ and last but not the least being indian its my duty to support an indian.

  2352. Not expecting the track as its not mentioned in the specs, as for memory 8GB is what most are expecting

    @ JC if you want more the 32GB on an SD card it must be SDXC the current price for a 64GB is just under $500 for a reliable brand.

    over 4GB you still need SDHC, but we are still waiting on what SD reader comes with adam. If it is SDXC in theory you could have a 2TB SD Card, but that is many years off.

    Companies have been trying to release 128GB cards for over 2 years now, none managed it, and only 1 is due to release one next year… at the current price’s your better off with cloud storage.

  2353. “”The Adam as I understood the specifications and pricing before we hit the preorder era (that the top-end unit would have 64GB of internal storage and still be under $500) was the by-a-mile winner. Reality is now looking to be substantially less than what I had expected. I’m now looking at $600 or more for only 8GB of storage.”””

    and the back trackpad issue

    “”I still want a top-end Adam unit. The main question for me will be whether it is worth the wait and the eventual expense””

    I seccond that

  2354. Mate just the same feeling but please dont disrespect anybody or any product. Lets bring some changes in our post, lets be more mature, let just ignore the ignorant.

  2355. The topmodel would be cheaper than the lowest ipad. It seems that that was a bridge to far.
    (Ipad 16G model wifi only is 500E in the Netherlands including taxes)

  2356. Abhishek,
    I’m from just up the road in Altona.
    I recieved an email from Notion Ink last night. They are looking into the issue.
    I doubt our orders will be processed, however, I wouldn’t be too concerned about your money. I am tipping CCAvenue have a backlog and it may take a few days for them to process the refund.
    I guess we will have to wait until the next round of orders. Sucks a little but I know it will be worth the wait.

    Shaun

  2357. I think first 2 would be easily available considering there are so many tablets coming out now, all with android.(Notion ink also has a office suit which supports PDFs
    As for the 3rd one I read that Rohan and his team was working to port Prezi on Adam( which is i think the best tool available for presentations)

  2358. @disregard
    look mr tony mcdonald has paid money that too full money for his product and he is just asking questions as a coustomer which he thinks are valid and wnats answers. this is a blog and the only way he can communicate to NI . so let him express his views and there is nothing wrong in that.
    i understand your support and concern and most of us share the same view as yours, secondly tony mcdonald alos belives in the product and that is the reason he has pre-ordered it right ? now since he thinks he has not got his answers he is just communicating that on this blog .
    again for gods love i think we all must not get apple here , why are we all the time time comparing apple its ipad its pre-order with NI,adam and its pre-order. we need to understand both companies are differnt in practically everything .
    if we really feel a urge to compare we must compare some start up with NI comparing good or bad points with apple, dell asus is simply crazy.

    however silly and useless the ipad is at this point of time i no 1 best selling tablet and we must appreciate apple for that atleast , because of their ipad the tablet industry is trying to make better and more advanced and usefull tablets . and in the end the comsumer is going to have good choice to select.

    so at this point we do a support adam , but looking at adam through rational eyes its has a lot to prove yet dont you think so ? and its just not abt adam its abt NI too.

    and if we compare apple as a company we must agree that they did give some really cool products too. and notion ink has yet to give a lot of products consistently for some years only then its wise for us to compare apple and notion ink . till then in my view we must leave apple alone and support notionink to become much more powerfull, bigger and more technologicaly advanced then apple or for that matter any company known to the world as of now.

  2359. I am still eager to order the Qi/3G but the gap (price aswell specs) between pads are getting smaller.

  2361. Hi,

    I could see my order in preorder check system.
    However, i didn’t see any charge on my credit card yet..
    people whose orders went through, can you please let me know if you are seeing charges on your credit card?

    thanks
    kumar

  2364. I wrote 2 emails, today they answered both, surprisingly in a different manner, no copy-paste, which means they really treat them individually. Respect!
    Here are the answers:
    1)
    Dear Dmitry
    Greetings from the Notion Ink Support Team!
    We are in the process of updating our database and the estimated delivery date should be visible shortly.
    I kindly request your patience till then.
    Thank you for your continued support to Notion Ink!
    Warm Regards
    Jon
    Notion Ink Support Team

    2)
    Dear Dmitry
    Greetings from the Notion Ink Support Team!
    This appears to be a technical glitch and should be rectified shortly.
    Thank you for your continued support to Notion Ink!
    Warm Regards
    Jon
    Notion Ink Support Team

    So, don’t worry, they’ll fix the issue

  2365. @David
    I don’t think that was a bad decision, It’s always good to know what you are buying. But if you have as much faith as I have on Adam, you should kick yourself a littlebit 🙂

  2367. Although i think you are just ranting but anyway…….
    What i wanna say is……
    The word family has been dragged to such an extent that whenever I see it, I think of it as a mistake that Rohan made and shouldn’t have done, but how he wanted to use this word was to address people like Greg, sowmya, cathy, tariwana, mrzeal and a lot more fellas who regularly contribute to this blog and actually post some useful feedback in here.
    Don’t worry not every potential customer is part of the family(only those who want to be are).

  2369. Interesting point. Just checked my AMEX statement and I can’t even see a pending charge for it… but I did receive a confirmation during preorder. I also checked the pre-order status on notionink.com and it has an estimated shipping date listed.

    I’ll have to keep an eye on it to see when the charge does actually go through.

  2370. Pre-orders were a bit rough, but am certain it taught Rohan and team more about the business world then they learned in several semesters at college. There will be many more lessons learned over time, but weathering them will make you who you are.

    Looking forward to a *possible* mid-week post tomorrow to keep the fire burning. 🙂

  2371. I’m hoping mrzeal is correct, but I will give that a try. Thanks for taking the time to outline that procedure! Very much appreciated!

  2374. +100!
    what a breathe of fresh air you are meva…. you were well and truly chilling out! I liked your attitude as much as the Gandhi and Einstein quotes and I mean it

  2375. Same here. I am positive it is not as mundane as an FM stereo ….. seem too many grey-market devices/cellphones have that ..

  2376. Hmm in the uk, there will be 20% VAT from January (up from 17.5%), which means a $500 Adam will cost $600, in addition to $50 shipping, i.e. $650 or £411.

    Compare that to the latest deal on the iPad here at £329, and the fact that the iPad is going to be marked down greatly in price in the coming months to make way for the new iPad 2. We have to agree from ground realities that the Adam is completely losing out on price competitiveness, which would have been ok as many people are willing to pay a premium for a higher spec device, but isn’t good for Notion Ink as an aggressive price – ‘priced below the ipad’ – was one of the core identifiers of the Adam product marketing and a major point in attracting people out of mainstream ipads and galaxies into the more obscure market of startup androids.

    Based on this gap of almost £100 at present and probably ~£150 by March, if not more, combined with the growing pains in the marketing department, we won’t exactly be seeing a revolution here in consumer computing, at least in high tax countries, which is the UK, pretty much all of Europe, and from what I’ve read on the blog, ironically India as well.

    If the planned volumes for the Adam are deliberately pegged at a small number to target only niche tech savvy individuals with high disposable income, which may be the case given a 1 hour sellout in pre-orders, then I would consider the Adam to be successful. But Rohan and team have a much bigger vision and ambition, and for that to come to fruition and provide value to investors, as a startup they have to aggressively break into the mainstream and scale successfully. Remember the tablet market has found its place in consumer space by displacing the netbook market, not the higher-end laptop market. And by releasing at a time when it will be competing with Samsung and Apple’s 2nd generation iPads, galaxies, and Google’s flagship motorola tablets, Adam’s pricing is going to be very hard to justify, being outside the netbook and tablet pricing bracket, burdoned with a price that suggests it is competing with laptop, which will only end in tears.

    Notion Ink need to go back to the war room and figure out where they want to be, and create their marketing and pricing strategies appropriately, reflective of the current market – price-based costing instead of cost-based pricing. With the current sales reports released for the tablets market, things look positive for growth, but as it stands Notion ink will not be able to gain significant market share of that growth.

    Just sayin’.

  2377. though your earnest comments are quite what people have already tutored NI, you are a good man.remember your name one of the top 43 submissions for logo contest 🙂

  2378. Probably not a priority yet for NI, but with pre orders in theory shipping in early January, it would be nice to get an idea of who has made cases for the Adam yet. I would really like a case to help protect it. Until one is announced, I guess a laptop sleeve will have to be used.

  2379. @Shaun December 15, 2010 at 02:26

    Dear Shaun,

    I am a lucky bugger then!

    I’m here too, but used a VISA card. My order went through ok.

    Not sure if this helps, but at least it sort of eliminates the NI-CCAvenue-Australia connection.

    Phillip

  2381. I had the same thing — they confirmed it for me… twice, at that! 🙂
    I am getting really really excited.

    tw

  2382. @Kumar

    Usually the purchase is listed as an authorised payment that has not yet come out, so in my case my VISA balance reflects a difference of adam, its doesn’t yet appear in my transaction list and when I look further down I see it as a transaction awaiting actual transfer.

    It means that I don’t have my money, but neither does CCAvenue or Notion Ink have my money either, but the transaction has been approved and just awaits the “finalisation”, if that’s the right word.

    Phillip

  2383. I would highly doubt Nvidia is and investor, if they supported financially one tablet maker it would hurt the overall business, but Notion Ink, showed at the Nvidia both for ces last year, and I would bet that is where they will be this year. I also noticed the similarity to the website, Notion Ink with the toilet Paper and Nvidia with the 3d toilet paper.

  2384. If that is the case, then NI Pre-order systems is no different than any other online purchase. I am not sure why NI said that credit cards would be charged. again a bit terminology issue.

    Unfortunately, many people already blogged/responded that NI is charging the credit cards.

    i logged a message earlier to check if any one got really charged. I wasn’t. For a brief moment i saw that my credit limit got reduced by price of the device. I thought i would be charged shortly. Now credit limit recovered. card not charged. so i was worried that transaction may fail when NI processes the order.

    kumar

  2385. correct, also with sounds on high.

    this was in the lcd mode, not pixel Qi

    It was a blog post titled How to run your battery down in 6 hours.

    basically was running 1080p with brightness and sound.

    He had to post it shortly after posting that he was getting around15-20 hours during normal use. and all the websites picked up Notion Ink say tablet to outlast ipad. and many started saying it was completely unbelievable that it could run that long.

    so he clarified it int he next blog.

  2386. @Rohan,

    Thumbs UP ! Keep going.. Care less for the doubted souls !!
    Could u hint when should i expect (like so many out there) for that “sold out” board be thrown away from NI site.. I hate that word u know ?!

    Throttle ur work to Open up pre-order for Qi models ASAP, please..

  2387. well that was to be expected
    you had to hit the wall at least once, but don’t stop
    you have no too big experience in this stuff, however making good piece of job
    anyway I hope this is just the beginning, I wonder what will be next product, and future of tablets in about year
    don’t forget that ipad2 gonna be probably presented, I hope that new line of even better notionink tablet gonna appear before christmas 2011
    anyway let’s hope that just right now adam gonna sell well
    pixel QI company will get lots of money because of your cooperation and develop better screen (bigger contrast, better resolution is all we need now for pixel QI)

    so good luck at stuff, considering lack of QI models it’s selling pretty well

  2388. before you start saying they lied about this, they haven’t told us about that, you should maybe read the spec sheet, How have they lied about the bezel width, they show the prototype which had a really small bezel, then they showed the first test production run, with the new wider bezel, everyone went crazy about how big it was, it clarified it, with a detail drawing and specific messurments about how it would change down to the millimeter, and told us about the paint spray that made it look larger then it was.

    Memory+Storage

    •1GB DDR2 RAM
    •1GB SLC
    •8+ GB Flash
    •Micro-SD Card support

    How is this not clear, it has 8 gb and can be expanded ie + with the Micro-SD Card Support

    Now, about the “family”, many people in this world are comfortable expressing emotion, just becuase you are not, I can’t see how that is Rohan’s fault, or how it is unprofessiional. When he described how some of the supported felt like family, he clearly wasn’t saying that “thatguy” who post random dribble, is like family, he was talking about the inteligent contributors that have been following and showing their support are like family. You didn’t see people at the time, start saying anything was wrong with it, most felt glad to be acknowledged, and said they felt the same way. It is only now that every tom dick and harry is on the boards that it is even an issue.

  2389. @Bruce: I think your points are quite intelligent and astute. As you said: we dont know and same goes to the future of your points also …. we may not get to know the truth behind all your points. 🙂

  2390. I actually ordered one of each, I don’t think you can go wrong.

    in most cases the lcd version is going to be fine, think of any notebook or netbook you may currently have or want, the lcd version of adam would work in any place or situation that either of those would.

    the pixel qi will also work in the direct sunlight and has the additional benefits described above.

  2391. Couldn’t agree more, things get blown out of proportion online, but in the real world, the problems are not nearly as big.

    ps. our panonic plasma has provided many years of service so far, with no sign of letting up

  2392. Ditto, my credit card went through fine on the first purchase, but was declined on the second, they flagges two oversee purchases in a short time as a red flag,
    which I am glad, would rather be safe then sorry.

    you can call, they have an 800# on the back of the card. they will tell you exactly what happened. My card issurer, even stayed on the line, while I completed the transaction, he even said on the phone, good it went through, a few seconds before the computer screen was updated with the authorization.

  2394. Lets start a post with our pre-order numbers and see if we can determine if there is a sequence and how many items were ordered

    Pixel Qi with 3G
    Order Number: NIO2478298
    Ordered Date: 2010-12-09 18:53:04

    and
    LCD with 3G
    Order Number: NIO10969472
    Ordered Date: 2010-12-10 13:59:55

  2395. I just wanted to say that I’m really tired of people being labeled as naysayers. I tried to order an Adam and my order was refused, and I had no recourse before the item sold out. How does that make me “immature” or otherwise part of the problem? If you guys want to change the tone of the comments, then you should look to yourselves first. As it is, you’re only fueling the animosity.

    BTW, if NI or any of you “family” don’t want to see such comments here, then maybe you should pull the link from the product’s official web site. Just a thought.

  2396. Can we move on from the pre-order fiasco now and get back to the weekend updates? I too was annoyed by the process, but now that I am in waiting mode again I am starving for more info.

    Most importantly, when will the pixel qi model be back in stock and when can I have one in my hands!

  2397. Guys check the website of another pixel Qi tablet INNOVERSAL
    Innoversal Lattice:

    Physical Spec
    Size：249.6mm x 176mm x 13.5 mm

    Weight：TBD
    Battery
    High performance ultra-density True-Cell(TM) Li-ion 6-cell 58wh 5300mAh battery

    Capacity
    SSD 64GB SATA 3Gb/s (16GB, 32GB for optional)
    Support 8GB SDHC memory card

    Language
    World-Wide Language Support
    Virtual Keyboard supports for English, Chinese, Japanese
    Dictionary Support for world-wide language

    Application Program
    Handwriting & Multi-Touch
    Full-screen zoom magnification
    Auto Screen Rotate

    Ambient Light Sensor
    Object Search
    Text to Speech (English Only)
    Location Base Service
    Internet Browsing
    Personal Information Management
    Push Mail

    Display
    Size：10.1” 3Qi Screen (Pixel Qi technology)
    Resolution：1024 x 600 pixels
    *Fingerprint-resistant

    Processor (optional)
    model：(1)1.66 GHz Atom N450
    (High-Performance; Low-power system on a chip);
    (2)800 MHz Freescale i.MX515

    OS (optional)
    Android;
    Chrome;
    Ubuntu (Linux);
    Windows

    Connectivity
    WCDMA/ HSDPA 900/1800/2100;
    GSM/ EDGE 850/900/1800/1900 MHz;
    WLAN 802.11 b/g/n;
    Bluetooth 2.0 + EDR technology;
    * Data Only

    Others
    8MP/AF Wide-Angle Lens Camera
    3.5mm ear-mic Build-in Speaker & Microphone
    Sim card tray
    Mini-USB 2.0 with data transfer & power supply

  2398. Well some good news. Yes I missed out on the email with the link, but as soon as the order form was open for everyone I got my order in I to the top level device. My card was accepted and I have received confirmation from the payment gateway, my bank and confirmation from NI that my order has been processed. I then read about the confirmation link so duly went there entered the details and all worked and confirmed that shipment should be around the 9th Jan so I am happy with my order the process and confirmation.

    Yes I don’t have all the details but that was a risk I was prepared to take. I have had quite a bit of information over the year so I felt comfortable in my decision. I have worked for a Startup myself and fully understand the issues that are faced in such a situation. We too had similar issue but all you can do is listern, learn and move on.

    I look forward to further information and the arrival of my adam. It will meet all of my expectations and most probably pass them. I have high expectations but realistic ones. Some may say I am crazy but I believe to much caution in live is boring.

    NI has had some hickups but they will be fixed and we will move on. But what I will be able to say to people in the future is I had some input and involvement and I was one to those people who was up online when this product launched. Its that same as when I lined up for the first Star War movie. Not many people can live that experience as they don’t come to often. Yes people do it for Apple Launches but it not the same. Maybe when the first apple was launched you might have a story but there others are parsay as they do the same thing each launch.

    Good luck NI and looking forward to the next release of information. I think we have beaten this house enough let start talking about the mystery sensor of ideas of what can be. We know the faults let talk about something a little more interesting. 🙂

  2399. @teamletdown,

    Bro, hope you are not working at NI, ‘cuz you avatar name is not instilling confidence.

    🙂

  2401. I can’t believe it, the contrast ration appears lower on the pixel Qi than the Kindle. i don’t think it will be easy to read on the Trans reflective screen as on the kindle. may be the new ones are better. Friends we should all see this video and decide ourselves which is better.

  2402. Dear Rohan,
    According to Mary Lou, the trans-reflective screen works worse with the standard resistive touch screen, but she also said there are many other types. isn’t multi touch a resistive touch screen. can we have some clarification regarding this.

  2403. Not really. Most human endeavors have had to go through some difficult tests in their avatar at first. Very few start without any problems. In fact, these problems are a test of endurance.
    But, at the end, I think NI Adam will have success, and how it translate to the future depends on a lot of circumstances. One item (like not having this or that) is just one grain of the sea of conditions needed to succeed. Since 2009 NI has proven to be able to follow a program, a vision, if I may say. Rohan has addressed this issue more than once before.

  2404. @VB

    🙂
    BTW liked your ” thong” thing (?thong). Very poor in limerick, hence couldnt contribute

    🙂

  2405. It would be to his bets interest to hold some back. That is if he wants to carry a big glove for the awaited punch. So, either will be fine.

  2406. +1
    Everybody wants the PQi version. But, I’m going to get the LCD bc I missed out on the PQi one.
    It’s good either way. I’m interest in other aspects besides the PQi.

  2407. @arcticfox
    It seems that you don’t want him to buy an Adam. Why??? Are you upset at NI? Did they take anything away from you? The same way you show distrust, most people show trust. I think you should come clean about your real reasons here. Say why you upset, if you really are. I dare…you to share.

  2408. Hello friends,
    i spent some time on the pixel Qi website and it is clear that the main thing holding back rohan is the Pixel Qi screen itself. please read yourself theinformation about 10.1 inch screen on their website which i am pasting below. Most probably they are building a latest prototype for Rohan and that is the reason for the delay in video production by notion ink. also the pixel qi people had some problems with the viewing angle on the trans-reflective screens which they appear to have fixed by now. anyway here is the stuff from their home page:

    “IN PRODUCTION:

    10.1” screen module

    Summary performance Table for Pixel Qi “3Qi” 10.1″ screen

    Decription Parameter

    Diagonal 10.1″

    Resolution T 1024x600xRGB (transmissive)

    Resolution R 3072×600 (reflective)

    Brightness 165 nits typ (dark room)

    Brightness 235 nits (room lighting)

    Brightness >1000 nits (outside, sunlight)

    Color Saturation T 40% NTSC

    Reflectance 27% hemispheric

    BLU power 2W

    Panel Power 0.41W @30Hz

    Panel Power 0.54W @60Hz

    Interface LVDS

    Mechanical 235mm x 143mm x 5.2mm

    Click here for detailed specification sheet in pdf format

    Notes:

    * Wide view angle screens planned for production this winter (2010-11)

    ** Slim version planned for production in Q1 2011

    ***Touchscreen integration uses as-is processes for standard LCD”

    I hope it doesnt get delayed further.

  2410. This is torture. You are intentionally doing it to tease people like me who were forced to work on Saturday.

  2411. A poem by Jane Austin can say it better than me.

    My Dearest Frank, I Wish You Joy by Jane Austen

    The many comforts that await
    Our Chawton home, how much we find
    Already in it, to our mind;
    And how convinced, that when complete
    It will all other Houses beat
    The ever have been made or mended,
    With rooms concise, or rooms distended.
    You’ll find us very snug next year,
    Perhaps with Charles and Fanny near,
    For now it often does delight us
    To fancy them just over-right us.–

  2412. +1

    Why don’t they come clean? Why criticize Rohan and NI, and never ever say what is really eating them inside? That is if they are really upset. I think it’s orchestrated.

    Irony #1
    The more these haters act like this, the more they get discredited.

  2413. Every product is a vaporware till the video is released or till people can actually see. Every released product in the market has gone through that; so is Adam. Is that what you want to teach us? Thanks for the knowledge. 🙂

  2414. Hope to have pixel qi back in stock sometime in the near future. I would love to order one. I do not see any reason to buy the normal lcd. Pixel Qi is a one of the biggest selling points for me.

  2415. Regarding your precious words on charity, please do teach them to your kid(s) or show them to your parents.:)

  2416. @ Dev said, on December 12, 2010 at 02:23

    Thanks Dev for posting this. It really shows that NI is not a hoax, and has never shown any sign of that. And that Rohan and NI are actually more real than Barry and I.

  2417. Thank you lord, thank you. I was looking for a sign. And lo and behold, you gave me Tony’s comment.

    @ Tony McDonald said, on December 15, 2010 at 00:22

    Your post has all the typical signs of

    1. Something that came out of the wood work as soon as the magic word (pre-order) was uttered by Rohan. Just like me.

    2. Someone clueless as to what risks a pre-order entails.

    3. Making impulsive buying decisions and then exhibiting buyer’s remorse.

    4. Expressing the remorse under the guise of complaining about the product and the lack of information about it, and then making demands.

    And best of all, making a statement that immediately contradicts the previous statement, such as

    > Again, I have went ahead and preordered the product so I obviously beleive in the product and I do NOT think in any way that this is a scam. Having said that, I do have some concerns about not seeing the final UI, not knowing how much memory it has, not know about the 3G band, not knowing if it will work with the android market place, etc.

    After reading you comment, you do know what everyone at this blog is going to say, correct?

    Here it goes anyway: Who the hell asked you to pre-order if you did not feel confident or know exactly what you are pre-ordering !?!

    It’s not too late however. Embrace religion. Join me in prayer.

    Repeat after me:

    Dear Lord. Please. Please. Please, Lord.
    Throw me a bone, bid dude. Light in the sky.
    Here I am, sitting on my hind legs
    With my front paws a begging.
    Do not let our worst fears regarding ADAM pre-order come to pass.
    Amen.

    At least that is the prayer I’m uttering all the time, until Dec 18th / CES 2011.

    Woof.

  2418. I have been so tempted to buy a standard LCD version.. Seeing that preorder available.. Its almost like its mocking me…

    I even went upstairs and grabbed my wallet… Told by wife I was going to order the standard LCD version. I got yelled at… “You have been talking about that Pixel Qi screen for almost a year and now you are just going to buy the one with the standard screen”….

    She talked some strength back into me. I will continue to wait for the Pixel Qi devices to be available…. but its tough..

  2420. I’m also curious about the 8gb+. I don’t think they meant to say that they all come with 8gb expandable to whatever. It could mean 8gb and more. I hope Rohan clarifies this in the next post.

  2421. I’m wondering you can use USB flash memory. That would give you more memory expansion.

  2422. Definitely don’t want to become a downer here, but i would temper your expectations of the tablet becoming a complete replacement for a desktop unit at this time. But then again, that all depends on what you currently use your desktop for. The Adam will not be able to run complex programs like photoshop or cad design programs. It WILL be able to surf the web and open up excel and word documents [although the ability to edit those documents may not be possible – need clarification on how robust the “office” suite will be on the Adam]. In general, as a basic multitasking tablet the Adam has more power then most in its class.

    I think many people made that mistake with the ipad as well. It it not really a full-fledged OS like MAC OSX. Similarly, it would be a fallacy to expect Android to run as you might expect Windows to run.

    I could be completely surprised when the Adam launches and the GUI Rohan and his team develops blows this notion of mine out of the water! Perhaps this is what he meant when he said Adam is no longer a “tablet”.

    Exciting times ahead for certain!

  2423. @arcticfox
    @
    Lost in translation.
    Remember the Nova? When they introduced it to Latin America, the car couldn’t sell at first. And the reason? The name! Nova can be misinterpreted with NO VA (Two words instead of one), which means “doesn’t go”, as in “doesn’t move”. Understanding how cultures treat differently the same issues is very important.

  2425. You mean ouch-pad. I was holding it the other day, and it was not comfortable. I had to place it on the table. Holding it was not a good experience.

  2427. I hope NI gives the family first chance to purchase the Pixel Qi LCD, Wifi +3G. I’m referrring to the family members that never received an email. I have made several posts in past few months and never received an email. My email is different than most being my name however I would have thought they would kept to their promise and least sent an email. NI feel free to send me an email if you want to confirm that this is my email. I will gladly respond.

  2429. @Biswajit saha

    But essentially, this thing runs Android which is primarily a smartphone OS and now a netbook/tablet OS.
    Android utilizes apps. Plain and simple.
    If you think you’re going to run something like Adobe CS5 or Pro Tools or Sony Vegas on an Adam, you’re going to be severely disappointed, cuz that ain’t gonna happen, to be honest.

  2430. Will be interesting to see if any of the other variants of the Adam sell out directly after posting the video on the 18th…

  2431. What’s the total price charged for pixel Qi/3G on your card (including import taxes/shipping) in US? Also looks like not much sales are there on LCD versions as they are still available after a week. Is this the only factor(Pixel Qi) that’s giving Adam the lead?(I know it’s better than that), my concern is when others come up with Pixel Qi versions is Adam going to be just another tablet in the competition.

  2432. Memory+Storage
    •1GB DDR2 RAM
    •1GB SLC
    •8+ GB Flash
    •Micro-SD Card support

    It say micro SD card not standard?

  2434. My second rule is: Trust.
    Ooooh, you could say I am so naive, maybe you are right, but it seems to me that my Life much more smooth/happier than yours.

    What if the I wont get the Adam or it wont have that quality I expect? Nothing but 600USD and?

    If I count what I got and lost in my life with my Nature trust, I dare to say I got much more things that I lost and I do not miss those looses at all (does not matter if they were persons or things).

    So, again, I sorry you. It could be very hard life for you living in doubt all the time.

  2436. I remember someone got a response from NI on these questions and they confirmed
    1. Adam will be shipped with 8GB memory.
    2. TrackPad is history now.

    -Atul

  2437. Get one of each. That way you don’t have to have buyers regret not buying the other.

    =P

  2438. Have you called Visa and told them you are making a purchase over seas? This is NOT an uncommon problem when ordering over seas and most times VISA and MC will require authentication before the actual purchase to avoid fraudulent charges. ESPECIALLY if you have never purchased from an over seas vendor in the past. This is NOT Notion Ink’s fault and is essentially a failsafe to protect you.

  2439. I think what happened is a little mess with name/email I’d combination. I would have made easily 1000+ comments so far across posts. Lately in the last couple of weeks some one else with same screen name (Raj) has come up and made couple of posts. As NI team is looking at comments by name and mail I’d how can they distinguish between me and other guy(I can only distinguish myself by my avatar from UI). Looks like the other person has received the email instead of me. I was disappointed but can understand it happens with a huge list of users(unless they intentionally excluded me from their fan list as I got addicted to Adam). I am eagerly waiting for pixelQi to be available and getting tempted with LCD version (although I would wait for sure).
    It could even be the case that NI may stop producing LCD versions as it be expensive to manufacture very few LCD versions.
    The reason for pre-order may be for the same reason to understand the market requirements and manufacture accordingly.

  2440. I was under the impression (or thought I read somewhere on the blog along the way) that the transreflective resolution was increased with the pixel Qi screen, no?

  2441. Rohan is either deaf or has been hearing a lot about NI missing the holiday seasons since many months now. Looking back I guess you can say this was bad and this was good.
    Like many people here I believe NI will have some reason behind having missed the holiday parties. Not that they missed it because of their youth or inexperienced; they probably would have enough feelers to educate then on holiday seasons well in advance …. anyway this education on holidays seasons is getting boring now…. I am sure they are doing their best in their given condition
    I am sure of this: only time will tell “who has more foot in his mouth Rohan or VB” :0

  2442. @Rom
    Sorry for the late response. Anyways, I’m glad I added something fruitful. Anything we say or do are water drops in the big sea. We’re all part of it. We’re not alone!

  2443. @Soumya: Interesting to see how you seem to made up your eduction in this din 🙂 Impressive !!

  2445. I actually didn’t hate it. Half of my family love anything Apple! I don’t hate anything. Just didn’t feel right. But that is I’m here, because I expect the Adam to be different, and better, from the get go.

  2446. Waiting for your next update eagerly…..I hope you regain your full strength and fight back

  2447. Do you have some good lines on these:
    the use of proper language
    Respecting holiday/shopping seasons
    Importance of Marketing over the product itself
    🙂

  2449. @ David said, on December 15, 2010 at 05:43

    > ..800# on the back of the card..

    The back of my credit card has 1-800-123-4567 as the contact number.

    😉

  2451. i dont know if any one of you looked at this presentation from Rohan. if you have time, please have a look at it. It clearly shows you the vision of Rohan about adam. I know many of those components or feature might be not in this version of adam, but am sure will see that in future.

    http: //prezi.com/srz8mwlouxyn/title/

    i say it is a must read.

  2453. i meant there is a lot to write a case study on/ or for journal publication… do’s and dont’s and basically on social media marketing etc….and have a lot to talk to my fellow colleagues, that’s all..

  2454. What you are saying may be correct, but you better make this comparison between ipad and lcd+wifi version of adam.

  2458. remember that pictures taken with a camera always makes displays look washed out… not sure if it also applies to PQ screens.

  2459. That was men to be Chicken little. If you don’t no him, he was telling everyone that the sly was falling.

  2460. The question being asked was if the lcd model lasted as long as the pqi version. Not how long the battery life was on the pqi model in lcd mode. I would expect them to be the same. But I can’t answer it for certain.

  2461. Guess you were talking about Rohan and yourself when you talked about Youth and arrogance.
    Your comment on the ‘mysteries” and thunderstorm are IMO could be candidates for “immature”(arrogant?). Your rant on “the stupid weather app” is memorable in the way it was delivered 🙂
    When you last ‘discovered” of Rohan as some kind of megalomaniac, it was a little surprising after your initial sprinkling of comments… 🙂
    You were among the earliest in the commenters here who helped noobies on the many of specifics that go into the specs in Adam. I do hope NI (lets not mention Rohan here 🙂 ) does answer your apprehensions fully, coz you deserve to buy yourself some device like the Adam !! Cheers 🙂

  2462. @ Johnvelas

    There are 3 Versions if SD and Micro SD

    – SD (up to 4G storage)
    – SDHC (up to 32G storage)
    – SDXC (in theory 32G to 2TB Storage)

    the last on only currently go’s to 64GB but there is supposed to be a release of a 128GB Card next year, (there was also supposed to be 128GB cards released last year as well but no company could get them to work.)

    My question was which SD reader is built into adam as the XC read all 3 (backwards compatible) HC is current standard (If this is used, how does NI calculate the 128GB expansion) the first on the list is the oldest version of this technology.

    The only reason I ask is that NI said 128GB expansion on microSD which implies SDXC but there are no cards out yet and it could go upto 2TB (why the limit?)

  2467. Wow. Saw this discussion just now. Saina and Ashwini are great good-lookers. Must say, Saina is more on the cuter side.

  2468. WordPress really has to work on their scaling model for comments… Over a few hundred comments and the system goes Bonkers… Readlly strange…

    Anyways, Thanks to all the commenters on this blog, for voting on the unofficial poll that I had posted a few days ago. We now have 269 votes, and I am going to have to close the poll. The summary of results can be seen at the following link.

    https : / /spreadsheets . google. com/ viewanalytics?formkey= dEU3MmY1SVk5aGVNMGdpM2dfZUh5UFE6MQ

    Of course, you have to remove the spaces…

    From the poll, it is heartening to see that around 80% of the voters think that NI is not a scam and are just having teething problems on entering into the market. As I said on the poll, Inexperience+Ambition=glitches…

    On a more important note, seems like about 46% actually planning to hold their purchase of the Adam for more information to be released by Rohan, and another 38% are waiting for PixelQi models…

    I am now closing the poll. THanks for your inputs!

    – –
    Rahul

  2469. @David
    •1GB DDR2 RAM
    •1GB SLC
    •8+ GB Flash
    •Micro-SD Card support

    “How is this not clear, it has 8 gb and can be expanded ie + with the Micro-SD Card Support”

    That is not clear. If that is the case it should read 8 GB Flash and then the Micro-SD card support beneath.
    In earlier posts Rohan had said there would be different amounts of storage. The least amount was 16GB. So, seeing 8+ GB led some to believe that there were diffferent storage capacities. With 8 GB being the least amount available.

  2470. Rohan,
    You are a smart guy!! 🙂 You knew notion ink Adam had no chance against those big brands next year (CES). So you created a controlled mayhem… This way you will attract more attention to your product (good or bad advertising) as you mentioned before…
    You will have ppl all over you and they will forget about the super brands!!!!
    You fucking Indians are very smart!! 🙂 Nice one dude. I posted before saying it was a scam, but thinking outside the square, you are a genius!!! Sorry for my previous Posts!!
    I know your product will rock!! You might find some similar products there, but the reviewers are not willing to check them out….
    Adam will be a success!!!!
    Nice one dude!!!
    Alex – Australia

  2471. Rohan,
    Sorry my last comment got lost in the middle of the page….

    You are a smart guy!! 🙂 You knew notion ink Adam had no chance against those big brands next year (CES). So you created a controlled mayhem… This way you will attract more attention to your product (good or bad advertising) as you mentioned before…
    You will have ppl all over you and they will forget about the super brands!!!!
    You fucking Indians are very smart!! 🙂 Nice one dude. I posted before saying it was a scam, but thinking outside the square, you are a genius!!! Sorry for my previous Posts!!
    I know your product will rock!! You might find some similar products there, but the reviewers are not willing to check them out….
    Adam will be a success!!!!
    Nice one dude!!!
    Alex – Australia

  2472. iT’S THREE DAYS TO GO BEFORE 18TH DECEMBER! THE CLOCK KEEPS TICKING…JUST A MATTER OF TIME.

  2473. In all fairness Rohan did ask our opinions on this. Hopefully, on his next post, we can move on to other discussions. I have a few quotes though. Nietzsche, “That which does not kill us makes us stronger”; Billy Joel, “So take it from me you’ll learn more from your accidents
    Than anything that you could ever learn at school”. NI made mistakes. I think they’ll be able to weather it and come out the stronger for it.

  2474. @Alex I dont think anyone in this world with all his senses intact will do what you are inferring from this post. And I bet Rohan would not have thought on the lines which you are suggesting.

    Please don’t make this post as a place to write fiction stories. Let’s wait till 18th. And Use respectful words for Indians mind you you are referring to the whole country and not a single person in your post and therefore repercussions can be non-pleasant for you. Thanks

  2475. Well if you use DHL, instead of USPS you pay more Tax dude!!! I lived there 2 years…

  2476. NI revealed adam almost a year ago. What companies have released tablets with those specs? None yet! So, I don’t think that will necessarily be a problem with adam 2. Also, adam 2 and Eve are two different devices. Don’t know if you are aware of this.

  2477. Dear Abhishek

    Greetings from the Notion Ink Support Team!

    I can assure you that we have your order on file. The order number is NIOXXXXX and you have placed your order from Victoria, Australia. 

    Please consider this as a confirmation of your order.

    Thank you for Your support

  2478. Well lets look at the reality, this is how Android Community (.com) feels about Adam:”Oh hooray forever on top of a mountain, Notion Ink Adam’s day for pre-order has arrived. Low price for basic models, Honeycomb yumminess, details on the launch, global pricing, colors, UI, Apps, NFC, Digitizer, Mystery Feature, and more! Behold the mighty object, a place where Google’s Android system can run wild and free and smell all the daffodils.”

    Sooo, that’s what matters, what developers say, and they’re drooling. I’ll wait till summer if i have to 😛 why? because there still won’t be anything better as everyone else is greedy and just add one feature at a time on annual basis – oh look, Ipad 73 has a front facing camera! Japanese had it for 15 years! Peace

  2479. Hey rohan! Just wana say hi to you ;and also wana tell you that’s its important for you to take some rest.. 🙂

  2480. Hey everyone,

    Without a doubt, we are all waiting expectantly for the video of Dec. 18th. I was wondering what will the video showcase, and if it will convince NI’s and ADAM’s legitimacy to Android Police etc, or disappoint us, or excite us.

    This got me wondering as to what you folks are expecting and what would disappoint you.

    Please, feel free to post your comments below expressing what in the video would disappoint you, or excite you. And while we are at it, I hope we can keep it civil to a large extent without too much flaming (@SRK -> a brother from the other mother, I am looking at you. I know you love to feed on the souls of those who have second thoughts on having impulsively pre-ordered. So, hope you spare anyone who posts their concerns below 🙂 )

    Here are my current thoughts.

    What I hope the video DOES NOT turn out to be:

    1. A marketing video. Lemme explain. I hope not to see ADAM flying across the screen in full motion color, and the UI of ADAM being changed magically by unseen hands or by a higher power. Reason: Android Police et al and others at this blog will simply brush it off as a fancy video of a nonexistent product. And we will all be back at square one w.r.t flaming, concerns, credibility etc. Nothing substantial will be gained, I fear.

    What I hope the video turns out to be:

    1. A ‘home made’ video of sorts, shot in bright lights (or if it is sunny outdoors in India in this season). It would be nice if ADAM is shown starting up ( it would be great to see the special startup animation, and to see the start up speed ). Proceeding further, it will alleviate many folks concerns if human hands actually operate the UI, and we can see and hear Rohan walking us through the features (that he is willing to share) of the various apps (at least those for which he posted the screenshots like the Sniffer, Mail’d etc). Folks who have been following ADAM for long will realize that I am hoping that the video will be like the ones shown in CES 2010 of ADAM by Slashgear etc.

    2. What would be GREAT is if Rohan invites Slashgear (or Android Police etc) to visit NI’s office and does the walk through with them as part of an informal interview. He is free to share exactly what he wants to share in the video. This would go a great distance in establishing the legitimacy of NI and ADAM in the media, and Rohan’s credibility with the nay sayers.

    Though Rohan has put his heart ( and money ) into his dream and ADAM, his credibility and ADAM’s legitimacy are taking a hit in the media and amongst many here. So, this video may very well turn out to be a turning point (no pun intended) to some extent.

    Thank you.

  2483. wow, thanks for that! there’s too much awesomeness in that presentation/the ideas are great!

  2484. This is not something NI can fix, as noted here over a 100 times: call your cardprovider and tell them to stop blocking your transaction. That’s it!!

  2486. I have just checked this on the pre-order site: for me (Pixel Qi +3g version) the ship date is February 2011 now!

  2488. It was discussed before. But we have a lot more people participating now. So I think it’s a good idea to bring it up again. I am a technology geek. Though I don’t buy many these days. The adam will be an exception. I will use it to surf the web, read emails, hopefully watch netflix, read books. I will probably leave Eden on it at first. See how it is. Hopefully will be able to put Ubuntu on it. Still waiting on what type of micro-sd it is. So we know how much of a card we can put on it. Planning on getting a wireless router with USB ports so I can hook up an external HDD. And then stream my music and movies to the adam.

  2489. Yep, dates have been update and mine is 15th January 2011 – 22nd January 2011. Thats fine. Still waiting for the 18th 🙂

  2490. Hi,
    Expecting new post today, You have informed us there will be two updates in a week here after..
    Because of all the problems we faced on Pre-Order I too learned lot of process in the shipping and Money transactions.

  2491. Hi Rohan,
    Expecting new post today, You have informed us there will be two updates in a week here after..
    Because of all the problems we faced on Pre-Order I too learned lot of process in the shipping and Money transactions.

  2492. I have just checked the status of my order – it has a shipping estimate now 🙂
    Here’s the text, that changed:

    Estimated Ship Date* 9th January 2011

    Prior to December 15th, there was an error in this page due to which the shipping date was being calculated incorrectly. We apologize for the inconvenience. The date shown here is the correct value, which reflects the date shown at the time you ordered.

    *This is our best estimate of the shipping date. The actual date may vary; we will keep you informed in case that happens. If you want to modify or cancel the Pre-Order, please contact preordersupport@notionink.com

  2493. I had mentioned that when Rohan listed those prices. When he originally listed the prices they were also talking about 16 GB of onboard storage. So it went down to 8 GB and the price went up 50 dollars. And those prices were also listed on several websites. I think Rohan shouldn’t have mentioned the prices until they were finalized. It’s still a great deal, but more than what he said before.

  2494. 😦 Mine too. However, this was expected.

    On the other hand, this does not help:

    “Prior to December 15th, there was an error in this page due to which the shipping date was being calculated incorrectly. We apologize for the inconvenience. The date shown here is the correct value, which reflects the date shown at the time you ordered.”

    Firstly, are you talking about the ordering date or the shipping date? Secondly, it is not an error on the page that is responsible, but your own estimation, so don’t fudge it.

    And lastly, do you guys have a death wish? By giving out messages that patently misrepresent the obvious, you are inviting even more ridicule, meanwhile turning committed backers and potential customers off.

    Reply to this, please, and don’t make it evasive as always.

  2495. I have just checked the status of my order – it has a shipping estimate now 🙂
    Here’s the text, that changed:

    Estimated Ship Date* 9th January 2011

    Prior to December 15th, there was an error in this page due to which the shipping date was being calculated incorrectly. We apologize for the inconvenience. The date shown here is the correct value, which reflects the date shown at the time you ordered.

    *This is our best estimate of the shipping date. The actual date may vary; we will keep you informed in case that happens. If you want to modify or cancel the Pre-Order, please contact

  2496. Is it dual core? No? Is it 10.1 inches? No? Have HDMI out? No? Micro-sd? No? I’ll wait for the adam, thank you kindly.

  2498. I thought Rohan had mentioned that you could use flash drives. Would certainly be cheaper than micro-sd. You can get a 32 GB flash drive for 43 dollars. Would be a pain having it sticking out though.

  2500. Hey guys, there’s been an update on my pre-order status. Its been pushed back a week or two, no matter though, I’ll still be positively waiting for my ADAM!!

  2501. Originally my Estimated Ship Date was the 9th of January. Just checked it and now it shows

    Estimated Ship Date* 15th January 2011 – 22nd January 2011

    Prior to December 15th, there was an error in this page due to which the shipping date was being calculated incorrectly. We apologize for the inconvenience. The date shown here is the correct value, which reflects the date shown at the time you ordered.

    *This is our best estimate of the shipping date. The actual date may vary; we will keep you informed in case that happens. If you want to modify or cancel the Pre-Order, please contact preorder Support

  2503. Yeah mine is 15th-22nd now too:( oh well what’s another week when you have waited a year! Although better not change again!

  2504. @ send2dev,
    dont want to sound silly here and maybe its not a right blog to ask such question here if i offend any 1 iam sorry .since many of u guys are quite updated abtthe changing tech industry just wanted to ask how do you think the playbook will be good in multitasking ? looking at their demo it looks cool and how u think is their new software qnx ? though the screen estate is way smaller then adam because of there 7inch form factor would like your view on it if possible. thanx in advance.

  2505. @Send2dev, nice to see your comment, but i was saying replacing my laptop not desktop as iam hardcore desktop user. when you say current tablets cannt do complex application like CAD or photoshop, i completly agree and for those application i will be using my desktop in my office or home. I hope atlest we can do our 80% of our computuing work in adam. We cannt aspect it should work like windows or Mac OS but definatly it will change our way of computuing and with maturity it will do complex stuff too. I hope so or else as i said my bookshelf got lot of space.

  2508. I just found that my order for a pixel qi wifi+3G was confirmed.
    though it has not been updated on the preorder status tab, i got an email from notion ink to check till the end of this week.

    when i preordered it on 10th dec it showed my transaction was cancelled but Rs 29999 was deducted from my account.
    But after 5 sleepless days and numerous emails i got a confirmation mail from notionink.

    I am SOOOOO happpyyyy!!

  2509. @syed .i agree with you infact after this pre-orders i think NI must really get down to find local stores in europe, usa and india so it can be easily ready to buy in retail that will make a huge amount of differnce .
    specially people in india are not so very keen in buying things online till they dont see and feel the product with their hands and eyes. its not abt not trusting a company or a start up its just a mindset. the majority have to see the product before buying it and 500us$ is still a big amount for many here in india .

  2510. My order status also reflects the correct shipping date now (Jan. 9th).

    Also, following another mail I sent to the support email address about an error in the shipping address (caused by the system), -that has also been fixed.

    Replies to my inquiries have been answered promptly and politely and I’m happy to see the obvious effort at NI to iron out these kinks relatively fast.

    Thanks a lot to the pre-order support team at NI for your efforts!

  2511. Grr… wordpress and its dislike for links…

    Hey all!
    It looks like the blog settings now require you to be a wordpress member to post a comment… Looks like Rohan is on the blog again… Could we expect a new post soon?

    Anyways, I had posted an unofficial survey earlier, and I was heartened to see so many responses for it. I have closed the same, in favour of a new poll at the following link.

    http:/ / www. surveymonkey .com / s/ ZM9M77R

    (Of course, remove the spaces)

    This poll gathers your votes on what the prospective user’s (our) requests you would like NI to listen to, what apps you would not compromise on etc. There are only 5 questions spread over 2 pages, so until we have a new post from Rohan, please fell free to cast your vote!

    Hoping to see a similar response this time

    Peace!

  2512. @VB

    Hey mate, yeah good thoughts.

    I reckon Rohan, big smile, holds up Adam to camera as it boots,
    slowly rotates it showing all sides, points out trackpad,
    talks for a moment about the ports,
    swivels the camera, taking a picture of the person operating the video,
    shows the front with the pic he just took,
    calls up sniffer in another panel and TELLS US HOW MUCH INTERNAL STORAGE THERE IS, (sorry guys, caps lock slip there),
    calls up email into third window,
    writes email to phillip at youknowwhat using touch screen keyboard,
    opens up word processor into another panel,
    flick Eden across and opening media player,
    start playing “Soul Dredging” by Future Rhythm Foundation,
    go back to word processor and demo some fast typing,
    flick across so media player is now absent from screen but still playing,
    insert USB stick, call up using sniffer PDF and skim through it, making a few notes,
    open browser, call up notionink.com, go into design and open browser into full screen mode, go to design page and flick across the features, open up new browsing tab and go to wordpress, open up another tab and go to speedtest dot net and demo flash download speed testing,
    show browser in different screen modes,
    demo flicking between tabs (show us how lightning fast it is),
    use trackpad to close down browser,
    finally open drawing program and expand to full screen and write “Thanks for being a part of the adam phenomenon and finish with signature Rohan smiley!

    Well that’s what I’d like to see anyway. 🙂

  2513. touch screens can be resistive or capacitive, and resistive ones cannot be multitouch, as far as I am aware. Adam has a capacitive touch screen…

    But, yea, I would like to know more about the screen, the touch sensitivity and other issues relating to the screen. A video response would be the best…

  2516. Agreed. The presentation is legen (wait for it)… DARY! (Sorry, I just had to do it)
    Anyway, I did find 2 things worth noting:
    1. We are going to have Advertisements for the Adam that are full of awesomeness…
    2. Rohan badly needs a proofreader, at the very least.. Even in one of the shots of the Calendar app in his previous post, There were grammatical errors, which is simply unacceptable.

    But great ideas, nonetheless! Interesting use cases… Thinking about the use cases alone has me wanting the Adam more… 🙂

  2518. Well, I dont think you can, I have to login to view the results. I am new to surveymonkey, and I am wading through the options to see if the voters can see the results. Any help that would save me this effort is appreciated 😉

    I will post the results on my blog, fundaazoflife.wordpress.com once we reach milestones of 50,100, 150 and so on in terms of number of votes…

    Thanks!

  2519. This is bad, I’m stuck on the preorder page all day pressing F5, because I’m afraid to miss the next time Pixel Qi are available :/

  2520. (I hate wordpress sometimes, dobbelpost)
    @Rohan
    Will there be an update today?

    This is bad, I’m stuck on the preorder page all day pressing F5, because I’m afraid to miss the next time Pixel Qi are available :/

  2521. Actually what happened and has been explained several times is that only 10000 emails were sent before their server got blocked or crashed.

    20000 people never got an email.

    NotionInk does not look at names of commenters at all. You have not made 1000+ comments either by the way.

  2523. Hi together,

    I very sad again. Yesterday I have checked the estimate ship date of my ADAM. Is was Beginning of Jaunary. Today it’s February 2011.

    Rohan, what’s happend !!!!!! Why this delay ??????
    And why no information from supportpreorder @ notionink ???

    Please give me an update soon.

    Thanks,
    Harvey

  2525. From the NotionInk Website:

    “Prior to December 15th, there was an error in this page due to which the shipping date was being calculated incorrectly. We apologize for the inconvenience. The date shown here is the correct value, which reflects the date shown at the time you ordered.”

  2528. Looks like SlashGear is making a meal of the shipping date change…… 😦

    www .slashgear .com/notion-ink-adam-pre-order-status-slips-to-mid-january-2011-15119660/

    (Remove spaces in the URL)

  2529. Looks like SlashGear is making a meal out of the shipping date change…… 😦

    www .slashgear .com/notion-ink-adam-pre-order-status-slips-to-mid-january-2011-15119660/

    (Remove spaces in the URL)

  2530. Looks like SlashGear are making a fuss out of the change in shipping dates for some people…

    www .slashgear .com /notion-ink-adam-pre-order-status-slips-to-mid-january-2011-15119660/

    (remove spaces for the url)

  2532. I think the specs are decent, obviously, and hardware-wise, it can stand its ground against the Adam. But the true USP of the Adam will be its software-in particular, the optimizations Team NI claim to have achieved in building upon Android. If you observe, the optimizations these guys have made are appearing in future versions of Android (read panels etc.,).
    That in itself makes a statement in favour of the Adam.
    Building a system with off-the-shelf components, and producing a decent hardware spec is not very difficult, and getting it to run multiple operating systems in their native form is not necessarily the best option. The OS-es are not heavily touch optimised, in the first place (Except Android of course). Ultimately, it boils down to the amount of software innovation they come up with (Zilch, in the case of innoversal)…
    Besides, they dont yet have a price point to pit against the Adam…
    The only thing I probably envy is the 16/32/64 GB SSD…. If only that kind of space was available with the Adam…

    On a totally unrelated note,

    It looks like the blog settings now require you to be a wordpress member to post a comment… Looks like Rohan is on the blog again… Could we expect a new post soon?

    Anyways, I had posted an unofficial survey earlier, and I was heartened to see so many responses for it. I have closed the same, in favour of a new poll at the following link.

    http:/ / www. surveymonkey .com / s/ ZM9M77R

    (Of course, remove the spaces)

    This poll gathers your votes on what the prospective user’s (our) requests you would like NI to listen to, what apps you would not compromise on etc. There are only 5 questions spread over 2 pages, so until we have a new post from Rohan, please fell free to cast your vote!

    Hoping to see a similar response this time

    Peace!

  2533. @rohan i’m getting withdrawal symptoms. need something to read. 4 days, something big up????

  2534. Thats really strange, we pushed a lot of people to 9th Jan in fact! Can you share your order number and send email at preordersupport at notionink dot com?

    Regards

  2537. Hi Rohan, could you give us some time frames on when you plan to give us an update please?

  2538. Mine was the 9th but now has been moved to 15th January 2011 – 22nd January 2011
    I have sent details to the pre-order email account. Understand if it is correct but if its not would be happier with an earlier date. 🙂

  2539. I was having the same problem and was getting no where with pre-order support.
    When I ordered it said it would ship on December 9.

    My order status page was not showing an estimated shipping date but I received an email message from pre-order support saying it would be 6 to 8 weeks. Follow up contact with pre-order support just got me the same answer.

    But this morning my order status pages shows December 9 as the estimated shipping date.

    I am VERY relieved they got it resolved. 😀

    Now I hope the rest of the process goes smoothly. In fact I really hope to get my Adam earlier than that! One can dream, right? And Notion Ink is all about realizing dreams… Maybe NI can help me realize my dreams! 😉

  2543. @Rohan, that was quick of you to respond!

    Any chance you could fix my pre-order status page?

  2544. then slash gear should change what they have written….
    www .slashgear .com/notion-ink-adam-pre-order-status-slips-to-mid-january-2011-15119660/

  2545. Mine shifted from 9th to 15th-22nd too. Lucky 1/50 chance I guess!
    Not a big issue, rather a welcomed one that says lots about NI’s commitment to make things right.

  2546. my date is Estimated Ship Date* 9th January 2011.

    If anyone see the new post on Android Police?

    they posted a customer’s e-mail:
    “I’ve been trying to get [Notion Ink] to give me the 2100 mHz band model for the past week. They refuse. They keep changing their story about why also. They are now telling me they will send me the one “which we determine is appropriate for your region.” Before, they told me that the United States only uses the 1900 mHz band for 3g. I told them they were wrong on that. That was AT&T’s 3g band and that T-Mobile uses the 1700/2100 mHz bands. They told me I was confusing GSM with 3g.”

    I took a gamble and order the 3G Adam and was hoping that it’ll support T-mobile network. Now i’m not even sure.
    T-mobile 3G: HSPA: 900, 2100, 1700
    ATT 3G: 850/900/1800

    right now, honestly, i’m just worried. i’m not even sure the video on December 18 will make me happy. i just dont understand why they cant tell us what band they’ll be supporting in the US? By now, this late in development, they must have chosen the 3G bands right?

  2547. Mine shifted from 9th to 15th-22nd too. Lucky 1/50 chance I guess!
    Not a big issue, rather a welcomed one that says lots about NI’s commitment to make things right.

  2548. Hi Rohan,

    Order Number is NIO7534622. For the order I have use my personal email adress with which I registered for EAP2 (not this from the blog).

    The email is on the way to the preordersupport.

    Thanks,
    Harvey

  2549. Mhm, I also have gotten a confirmation from pre-order support, and they have only written, that I’m one of the first owners, but nothing about a shipping date. I found the esitamte shipping date firsdt on the webpage.

  2551. Raviraj,

    Honestly, I’m not as familiar with the blackberry playbook. But…

    It seems like it will be a nice tablet to have if you already own a blackberry product as it will be able to sync with other blackberry products. The playbook user interface looks pretty good overall! Like the Adam, I have not seen much in the way of demos for the playbook, so if you’re thinking of purchasing either, it may be good to see those demos before purchasing to see which suits your need better.

    I do not currently own a blackberry product, so I took a chance and pre-ordered the Adam. In general, with the current spec sheet for the Adam, I feel it will be a very versatile product that gives the user a fair amount of freedom to customize the system as they like. I have a feeling that the OS on the playbook will be locked down.

    Sometimes it may be better to have a system with the OS on lockdown if you are not the type to tinker with it. It makes updating easier and hassle-free.

    It’s a difficult decision to make now when the systems are each so young. If you have patience, [unlike me :)] it may be better to see how these systems mature before making your decision to purchase.

    Over the next year we will see how the applications and marketplace for each of these devices mature, what kind of support they will receive, how they will be updated, etc.

    Good luck with your decision Raviraj!

  2554. 🙂 Precisely! Now people are starting to understand why us IT folk kept telling non IT-related people not to pre-order until it hits the shelves. They are too easily swayed by hype and tech blogs. Pre-Ordering will only get you messed around, and you have to deal with it or deal with a heavy cancellation fee 🙂 Not only will there be products equal to and exceeding adams hardware at CES, (take a gander around for real) but now they’ll be available BEFORE adam releases to even the first pre-order people. I think we all know the UI is not done, hence no info or images on that. I guarantee you they are using this week to smash together some a couple pics/vids to show Saturday 18th. I truly feel sorry for all pre-order peeps that thought you were getting some kind of ‘ol friends deal’ giving your money before even seeing the product. Like I said before, it’s marketing at it’s finest, sell a product on hype alone, accept the charges (people won’t bother canceling because of the awful pricey cancellation fees 🙂 and relax. CES was the deal breaker for me, they’re having big troubles internally with something obviously. Unfortunately it appears they’re moving ship dates back and back, but hey at least now you can buy a plastic color strip with it (dude said mid-Jan wonder if even plastic strips will be moved back) Feedback is required to companies to get anywhere.

  2558. adeezl, I just put up the details about what is happening about my order to let other know what is going. I see you are really good at “I TOLD YOU SO”, and maybe you will be right or maybe you will be wrong. But will you be here when it starts to work to recant your words or is it just easy to knock but it would mean you might have to come back cap in hand.

    So are you going to bye an adam or are you just sitting on the fence through rotten tomarto’s? Because if that is all you are doing you just don’t get get it do you.

    I made a decision based on what I read and I like to be up front on the edge. Over the 30 years of being in the industry I have done quite well by being out here. It can be a little bumpy but tell you what its fun riding the wave, even with the spills. Unless you step off the shore and get into the waves you don’t know what you are missing.

    By all means join the others who can only throw the tomato’s but tell you what we will make tomato sauce out of them and you will have nothing. I too truly feel sorry for you and the other how are the nay sayers and Chicken little of the world. You just don’t know how to have fun. By the way if you are not going to buy an adam why are you here?

  2559. @Greg,

    you are a happy man. Dezember 9th is long over, so your ADAM must be on the way to you. Congratulations !!

  2560. Rahul,

    Can you set up a quick poll for the change in the shipping status. Would like to confirm the “only affects 50 customers” claim.

    Make sure to have the Order # and what model was ordered in the poll.

    It would be also good to find out if the shipping status shifted to the left (earlier date) like it did for Greg. Before he had no status (6 – 8 weeks), now it shows the 9th of January.

    Mine shifted to the right from 9th to (15th – 22nd). My order was placed at

    Ordered Date: 2010-12-10 07:34:29

    If you capture the Ordered Date, this would verify the 5 minute interval claim, if the others ordered close to my order time.

    “There were few customers who took longer time to finish their order details (some 50) (this was in the span of 5 minutes) and by the time they clicked purchase, the first shipments were already sold.”

    Thanks very much.

  2562. good marc…nice reply……i am very poor in replyin in a good manner as u just did….but gt the point rit…….some people are so irritating….cant help, its their nature

  2563. @adeezl

    For your info: The Archos 101 is out since November and I ordered one since then.
    Delivery has been postponed 3 times for a total of 16 weeks. I canceled after yet another message that this date was expected to be delayed once again. So, why should I worry if mine gets delayed 10 days ? Even ‘reputated’ competitors experience this issue. (You could hardly call the Archos a competitor)
    What about the white IPhone ?
    I expect to see some more delay but I don’t think I’ll have to wait that long with the ADAM (Currently Jan 22nd)

  2564. inspironag,

    You may be out of luck based on the little research I did to see which (if any) 3G Adam I would have gotten as I am on AT&T.

    From T-Mobile web site

    Question: What frequency does your 3G network support?

    Answer: Our 3G network supports both the 1700MHz and 2100MHz frequencies.

    I am on AT&T and would have ordered the 850 3G model if I had gone that route. I decided to let the dust settle on that one, as I don’t know what kind of pricing AT&T will dump on us unsuspecting customers. Most likely they will gouge me for the data rates for Adam.

    From AT&T web site
    Question: How are the signals transmitted to the cell site?

    Answer: The mobile device “communicates” with a nearby cell site via a wireless signal over a frequency dedicated for use by AT&T. The use of these airwaves (spectrum) is similar to tuning into a radio station – each has a particular frequency dedicated for their use to help avoid interference. We currently use frequencies in the 1900 MHz and 850 MHz ranges, although we have licenses to operate in other ranges.

    Question: What is the difference between 850 MHz and 1900 MHz?

    Answer: Much like an FM radio signal and an AM signal have different advantages, so do the 850 MHz and 1900 MHz frequencies. 850 MHz offers better in-building coverage because the signal can better penetrate walls than signals at other frequencies, while 1900 MHz is best for protection against interference with nearby sites.

    That was the reason for the 850 MHz preference for AT&T.

    This web site also confirms the above

    http: //gigaom dot com/2010/01/11/att-nexus-one-3g/

    Remove the space before // and replace the dot with a .

    Hope this helps clarify a bit.

  2565. From a couple of other blogs, those who had the 9th Jan at the time of ordering didnt get a date when they checked the order status link,

    those with 6-8 weeks at the time of order had the 9th Jan on the order status link

    there was a little survey to check and everyone n that blog had a date earlier than what was posted at the time of order, but those with the 9th had no date.

    I think al they did was correct the dates to correspond with what was displayed at the time of order.

    Rohan did mention on this blog that they bumped up a lot of people to teh 9th as well.

  2566. Nice techs, indeed. But the Atom Processor is less than the optimum for a tablet due to its power consumption, especially compared to Cortex and here the Tegra-2 platforms. As far as I know Tegra2 consists of a 1 GHz Cortex-A9 Dualcore processor and several surrounding special purpose processors (i.e. graphics acceleration) while Atom much more relies on pretty normal PC hardware. The battery is more than double as big (and heavy!) as Adam’s and will not have the same life.
    But: air is becoming thinner for Adam every week as there are more and more very interesting tablets announced and with the estimated 50 to be released on CES in January people will have a wide choice. The “normal” buyer doesn’t look at the surely great Genesis UI but on Android as OS and then the number game: which has more GHz, more USB ports, more memory, costs the least.
    I will wait for Adam, that’s for sure because HE is still the best.

  2567. @Himanshu jain: Alex comments are quite a study. He warmed up with comments which Adam does not deserve :
    >Adam had no chance against those big brands next year (CES)
    Then he praised Indians with a hint of a wink. And finally he says the product is too good.
    I do agree that we must stay away from such generalizations which are are not positive. 🙂

  2568. But what did you expect? The PixelQi is a combination of two or three different techniques. As the screen of the Kindle is special purpose built and optimised to be read only with external light, the PixelQi tries to pick the best of both the eInk display and a common LCD screen. This can never be as good as having two single screens, each optimised for its purpose. The colour depth varies also heavily: PixelQi only shows the 262.144 VGA colours, a normal LCD/LED panel is able to differentiate between 16.7 Mio colours.

  2569. Hey all!
    The poll has hit the 50-milestone… Please proceed to my blog fundaazoflife.wordpress.com to see the results….
    Thanks for the votes…
    If you havent voted, please go ahead and do so at

    http: // www. surveymonkey. com/s/ZM9M77R

    Please do remove the spaces. More votes, the better 😀

    Thanks again!

  2570. Namaste (even if this is not a positive post.)

    Another day and another NI miscalculation, this time in regards to shipping dates. Makes one wonder how many more miscalculations will be experienced once the product is released. Doesn’t really affect me as I never had a chance to pre-order even after receiving my pre-order email that never worked, but hey I got to look at a “not yet, wait until 12 PST for 5 or 6 hours, thanks NI. You could at least offer to replace worn out F5 keys 😉

    Some of my biggest issues.

    1)the whole unveiling picture, although clever, was seriously misleading and unveiled nothing except a photoshop render of the device. I mean come on how do you display a picture that says “Pre-Order Now!” numerous hours before one could actually do so and with no information as to how or when.

    2) Not posting the terms and conditions (T&C) or payment methods until you started the pre-orders. Why was this such an important secret that could not be released until that day? These (T&C’s) also were not completely filled out and had the phone # 1800-234-5678. They also were posted, than removed, and then moved to another location. This only gives the appearance of shady business practices, you also made it very clear that NI does not wish to stand behind it’s product as the T&C’s only seems to protect NI and not the consumer. I feel bad for those that will receive a defective product and will have to pay the shipping and return shipping, you might as well charge them for another Adam while you are at it.

    3) The fact “family” pre-order emails were not sent 24 hours prior to pre-order to ensure proper delivery. This would have gone a long way to not alienate those who have been patiently waiting and supporting this product for over a year. Many of us applied for EAP, logo submissions, etc. with many unfulfilled promises… something we are becoming accustomed to.

    4) Little to no information during all the issues that were experienced by customers. I also was disappointed in apathy displayed after the fact in the Ouch and Introspection posts. Thank you for finally apologizing for the mishap, now if I could only get all those hours back of sitting in front of a computer only to be let down.

    3) There has been no announcement to make things right for those “family” members that were alienated. Why not at least give us another chance when ordering begins again.

    4) I have NEVER heard of a President of a company taking a flight during a product launch, especially with an unproven payment system. Honestly, I doubt Rohan was on a flight. It makes absolutely no sense especially with updates to youtube. I would gladly eat his ticket should he provide one for proof.

    5) Pre-order page looked like my first web page back in 1992 with no actual picture or detailed specifications for the devices. This does not instill confidence in the quality of programming required for such a device.

    6) I understand English is not Rohan’s first language, however there are many across the world that are proficient and willing to help. I know many of us have offered to help with no reply.

    Separately these issues are very small. When compounded they exponentially increase customer dissatisfaction and lack of trust. I understand keeping some secrets until the “actual” unveiling, however I hope this debacle instills the need for a little more transparency and communication in regards to business policies and ordering procedures. Instead it appears you found the capitalistic mindset of it is better to ask forgiveness than ask permission.

    Rohan, thank you for finally apologizing for the entire debacle, it helped ease the disappointment many of us experienced… Now if only we could expect you to correct these issues and regain the trust of so many that have given you theirs.

    I am sure this will get buried as censorship and moderation has begun after all the mishaps. I do appreciate your “creation,” however I hope you learn two major rules in business, ask for help and learn how to delegate. You could have easily used free labor of supporters to test the system, etc.

    Best,
    Matthew

  2571. Hey all!
    The poll has hit the 50-milestone… Please proceed to my blog fundaazoflife.wordpress.com to see the results….
    Thanks for the votes…
    If you havent voted, please go ahead and do so at

    http: // www. surveymonkey. com /s/ZM9M77R

    Please do remove the spaces. More votes, the better 😀

    Thanks again!

  2572. Just did get to run through a product demo for the blackberry playbook and it does look decent.

    One of the things i was a *little* uncomfortable about was in the specific demo I saw, the playbook was lying flat on a table while the demo was running. While watching the video, the person using the blackberry said that all 4 panels of the bezel surrounding the screen are touch sensitive and can be used to control switching between apps, etc by swiping the bezel. Not sure if this causes issues when holding the unit in your hands and perhaps that is why the demo was done with the unit sitting flat on the table? Maybe there’s a setting to disable the bezel’s ability as an input?

    Overall, probably a small nitpick, but I was impressed by the playbook’s ability to mutlitask and have music in a window in the background while running a video and other programs.

    I am still uncertain about pricing and availability for the playbook though, but from the demo I saw, it looks promising. Currently my money is tied up with the Adam and if things don’t go according to plan on the 18th, a couple pixel qi screens may become available …

  2573. Namaste (even if this is not a positive post.)

    Another day and another NI miscalculation, this time in regards to shipping dates. Makes one wonder how many more miscalculations will be experienced once the product is released. Doesn’t really affect me as I never had a chance to pre-order even after receiving my pre-order email that never worked, but hey I got to look at a “not yet, wait until 12 PST for 5 or 6 hours, thanks NI. You could at least offer to replace worn out F5 keys

    Some of my biggest issues.

    1)the whole unveiling picture, although clever, was seriously misleading and unveiled nothing except a photoshop render of the device. I mean come on how do you display a picture that says “Pre-Order Now!” numerous hours before one could actually do so and with no information as to how or when.

    2) Not posting the terms and conditions (T&C) or payment methods until you started the pre-orders. Why was this such an important secret that could not be released until that day? These (T&C’s) also were not completely filled out and had the phone # 1800-234-5678. They also were posted, than removed, and then moved to another location. This only gives the appearance of shady business practices, you also made it very clear that NI does not wish to stand behind it’s product as the T&C’s only seems to protect NI and not the consumer. I feel bad for those that will receive a defective product and will have to pay the shipping and return shipping, you might as well charge them for another Adam while you are at it.

    3) The fact “family” pre-order emails were not sent 24 hours prior to pre-order to ensure proper delivery. This would have gone a long way to not alienate those who have been patiently waiting and supporting this product for over a year. Many of us applied for EAP, logo submissions, etc. with many unfulfilled promises… something we are becoming accustomed to.

    4) Little to no information during all the issues that were experienced by customers. I also was disappointed in apathy displayed after the fact in the Ouch and Introspection posts. Thank you for finally apologizing for the mishap, now if I could only get all those hours back of sitting in front of a computer only to be let down.

    5) There has been no announcement to make things right for those “family” members that were alienated. Why not at least give us another chance when ordering begins again.

    6) I have NEVER heard of a President of a company taking a flight during a product launch, especially with an unproven payment system. Honestly, I doubt Rohan was on a flight. It makes absolutely no sense especially with updates to youtube. I would gladly eat his ticket should he provide one for proof.

    7) Pre-order page looked like my first web page back in 1992 with no actual picture or detailed specifications for the devices. This does not instill confidence in the quality of programming required for such a device.

    8) I understand English is not Rohan’s first language, however there are many across the world that are proficient and willing to help. I know many of us have offered to help with no reply.

    Separately these issues are very small. When compounded they exponentially increase customer dissatisfaction and lack of trust. I understand keeping some secrets until the “actual” unveiling, however I hope this debacle instills the need for a little more transparency and communication in regards to business policies and ordering procedures. Instead it appears you found the capitalistic mindset of it is better to ask forgiveness than ask permission.

    Rohan, thank you for finally apologizing for the entire debacle, it helped ease the disappointment many of us experienced… Now if only we could expect you to correct these issues and regain the trust of so many that have given you theirs.

    I do appreciate your “creation,” however I hope you learn two major rules in business, ask for help and learn how to delegate. You could have easily used free labor of supporters to test the system, etc.

    Best,
    Matthew

  2575. No, I won’t. It makes no sense. Rohan reads every single comment here and knows the questions which have been asked hundreds of times very good. Don’t put even more pressure on him, that won’t help anybody. All he does he does absolutely voluntarily (apart from attending the duties to his investor obviously).

    You don’t have any right to DEMAND anything from him or NI. If you gave them your money before having seen anything life of Adam, then it’s your fault, not theirs. Everybody has the right – or even the resposibility – to wait until the official launch in January on the CES.

  2578. To clarify, when I bought mine it said it would ship on January 9 on the first order screen.

    But my order status page did not show an estimated shipping date until this morning, and asking preorder support about it only yielded responses indicating 6 to 8 weeks from purchase date.

    As of this morning my status screen shows an estimated shipping date of January 9.

    ———
    And it shows the disclaimer below that reads…

    Prior to December 15th, there was an error in this page due to which the shipping date was being calculated incorrectly. We apologize for the inconvenience. The date shown here is the correct value, which reflects the date shown at the time you ordered.

    *This is our best estimate of the shipping date. The actual date may vary; we will keep you informed in case that happens. If you want to modify or cancel the Pre-Order, please contact preordersupport@notionink.com
    ———

    I’m pretty sure some people completed their order faster and theirs are shipping even earlier, on Jan 6. (At least I think I remember someone saying it will ship on the 6th).

    I would have been one of the first had I not had to retry 3 times because of denial by my credit card company due to a purchase outside my normal spending pattern…

    The whole preorder was a disaster. But I am glad to see NI working to resolve the issues the best they can.

    Hopefully things go real smooth for NI from here on out and we all get them even sooner!

  2580. Last post on this subject:

    Here’s a quick link to a video based on this discussion for another point of view. Even though this relates to smartphones in general, I believe it carries over to the tablet wars as well… [please remove two spaces after the http: to view]

    http: //finance.yahoo.com/tech-ticker/apple-and-google-will-win-the-smartphone-wars-says-altucher—-blackberry-is-toast-535710.html

    Everyone can try to predict what will happen in the future, but no one really knows. This magnifies my original assumption that it really is an exciting time to be a tech enthusiast!

  2581. Rohan,
    Are you doing anything to help the people whos did not get a preorder email to get a QI version?.eg making waiting list.
    My name had to be changed to register on wordpress the email is the same .

  2582. Hold your horses @paulikxp

    Firstly, no one is demanding anything from anyone, or, at least I am not.

    Secondly, My poll is just for me to infer upon the aftermath of the whole pre-order episode. Also, it is an honest attempt by a ardent supporter (me) to create a space for the members of the public to mention their grievances, so that if the company wishes, they may use the data if they deem it useful. NO ONE is making them do it.

    Thirdly, I respectfully disagree with you when you say that Rohan has duties towards his investors only. It is pretty obvious that Rohan has a responsibility towards the people who have placed the pre-order. This community of posters is thriving with a healthy number of such people.

    Lastly, I could not pre-order, so I dont have any real issues with NI, and I can understand your skepticism. But my aim was to create the platform for a healthy discussion, WITH numbers and graphs to support arguments.

    If you have a problem with that, then I ask you to kindly ignore the whole poll. There are people on this blog who are interested, and as I have said before, this poll will be active for as long as it takes Rohan to post again, however much time it takes.

    Vote if you will. Dont if you wont! Simple!

  2584. My order number is NIO4396900. Except for the first mail from CCA, I have not got any mail from NI. When I check the status of my order for the last two days, I get the message “Please enter correct Order Number and Email”.

    I have written three mails to preorder support but no response. Since others are able to see their status and I am not able to see, I am a bit worried and hence this mail to you.

  2586. My reply to them:

    “Have you ever felt the wait for a baby to be born. You are sure its gonna be born, you almost know the appropriate date when it is expected but you are not sure when. From the first time when you know that you are going to have a baby and experiencing all the physical and mental changes that one goes through before the actual delivery. The adam has grown through the ideas of and beliefs of family members on the blog. Every post was another stage in the evolution of what will be a truly wonderful product. A release date had been announced. Just like a baby does not arrive on the day it was expected or know what it will look like you are just sure that it will arrive and bring you endless joy, similarly with the adam. Here’s hoping it arrives sooner rather than later.

    PS: Reading few of the comments here, sure makes me wonder what you guys will be like when you guys become parents. You don’t know what your baby will look like, or when it will arrive. Let’s hope for your sake that poor baby arrives on time. I shudder to think what would happen to if it arrives late. :P”

    Hopefully this knocks the stuffing outta them.

  2587. @ Alex oliveira, I used to think aussie people are different than their cricket player. It doest matter what happens in CES coz we already bought one.
    And for your comment on indian i would like to add some more features to it.

    Home to the 8,500 year old Indus Valley Civilisation which was one of the oldest civilisation in mankind with its commercial and cultural wealth for much of its long history.
    India’s culture is marked by a high degree of syncretism and cultural pluralism. India’s cultural tradition dates back to 8000 BCE.
    the Republic of India is the seventh-largest country by geographical area, the second-most populous country with over 1.2 billion people, and the most populous democracy in the world.
    Four of the world’s major religions—Hinduism, Buddhism, Jainism and Sikhism—originated here.
    The Indian economy is the world’s eleventh largest economy by nominal GDP and the fourth largest by purchasing power parity.
    India is classified as a newly industrialised country and is one of the four BRIC nations. It is the world’s sixth de facto nuclear weapons state and has the third-largest standing armed force in the world, while its military expenditure ranks tenth in the world.
    It is a founding member of the United Nations, the Non-Aligned Movement, the World Trade Organization, the South Asian Association for Regional Cooperation, the East Asia Summit, the G20 and the G8+5; a member of the Commonwealth of Nations; and an observer state in the Shanghai Cooperation Organisation.
    India maintains the third-largest military force in the world, The official Indian defence budget for 2010 stood at US$31.9 billion, India as the world’s sixth de facto nuclear weapons state.
    According to the International Monetary Fund, India’s nominal GDP stood at US$1.3 trillion, which makes it the eleventh-largest economy in the world.
    Goldman Sachs report projected that “from 2007 to 2020, India’s GDP per capita will quadruple,” and that the Indian GDP will surpass that of the United States before 2050.
    To end my note,
    Namastey.

  2588. Greg, you must have meant JANUARY 9th? If not, you must be frantically tracking your package 😛

  2590. Reminds me of the beautiful dialogue from Namastey London… People (@Alex) really need to exercise some restraint when posting on a public forum…

  2592. @SA and all other Trolls

    “Have you ever felt the wait for a baby to be born. You are sure its gonna be born, you almost know the appropriate date when it is expected but you are not sure when. From the first time when you know that you are going to have a baby and experiencing all the physical and mental changes that one goes through before the actual delivery. The adam has grown through the ideas of and beliefs of family members on the blog. Every post was another stage in the evolution of what will be a truly wonderful product. A release date had been announced. Just like a baby does not arrive on the day it was expected or know what it will look like you are just sure that it will arrive and bring you endless joy, similarly with the adam. Here’s hoping it arrives sooner rather than later.

    PS: Reading few of the comments here, sure makes me wonder what you guys will be like when you guys become parents. You don’t know what your baby will look like, or when it will arrive. Let’s hope for your sake that poor baby arrives on time. I shudder to think what would happen to if it arrives late. ”

  2593. well , there is a old saying all well if it ends well. As the most of us r waiting video release on 18 dec , but it will be just a intermission . As very enthusiastic and curious children , we all want to hold baby adam in our hand. I am very sure that nany naysayer will regret their previous judgement or statement. But to you dear Rohan , u should keep your hard work on. And ultimately no good or bad video will help but your device in the hand of consumer will help. Eagerly waiting for January 2011. I wish u all the best again. – previously deep

  2594. http:// www. slashgear.com/notion-ink-adam-pre-order-status-slips-to-mid-january-2011-15119660/

    We’ve talked with Notion Ink CEO Rohan Shravan, and he tells us only 50 pre-order customers have been affected by the change in shipping times:

    “There were few customers who took longer time to finish their order details (some 50) (this was in the span of 5 minutes) and by the time they clicked purchase, the first shipments were already sold. Around 50 people were told about their schedule and there are around 30 for whom schedule is pulled from 22nd to 15th and from 15th to 9th. Products will be released much faster though, this is the max time for these 50 people.”

    50? Am i really that unlucky?

    😦

  2595. Yeah I’d have to agree – the (previously indicated) $50 premium for a Pixel Qi display seems almost like a no-brainer to me, especially once you’ve weighed in on all the benefits a PQ unit has.

    Just hang in there. 😉

  2597. Hi rohan,
    When i was reading prema’s post i thought how unlucky she is as mine was 9th jan. But now when iam seeing it it is showing the same. For 2 days mine shipping date reflected 9th jan. please look into this too. iam sending you the details.

    Regards

    Biswajit.

  2600. very nice notes, liked your caps lock slip. We all want more storage phillip. But i will say a video like sumsung tab would be great dont you think so? Very classy still detailed.

  2602. Well it seems that my comment was moderated into oblivion. I’ll try again.

    Just wanted to add my name to the list of unlucky people that just had their ship date pushed back to january 15th-22. It was on the 9th. I start school again on the 10th, so I would love to be able to get it as close to that day as possible.

    I was also planning on writing my own review, so the sooner I get it, the sooner I can post it.

    My order number was NIO4430351 and the email is the same as my wordpress email:
    username joshuakprice1
    (at gmail)

    Now lets hope the comment gods accept this humble offering this time…

  2603. @adeezl :
    >You have to be very weary what you buy or you’ll be stuck with something sub-par for the price.
    You must be getting weary now 🙂

    >Anyone in IT knows to ALWAYS wait until launch and see some reviews
    This one stands out among others in your IT mania 😀

  2605. Rohan, how about marking this first official batch of tablets with a batch number? 😀

  2606. Probably it was already explained somewhere here, but “the family email” with pre order link is still on? I mean there are still emails to be sent? And when by the way?

  2607. I guess I am two of the 50, since I ordered the pixel Qi 3g on the first day and an lcd 3g on the second day, and both got moved from the 9th to the 15th – 22nd.

    I do find it hard to believe the Pixel Qi versions that sold out early, were originally schedued to be shipped in multiple time frames. But I guess we will see.

    If they release commercially to the retail market before they ship the pre-ordered I will be one unhappy person.

    Although it seems like they may be thinking of by-passing the retail environment to start with, in favor of the web order system. Since they likely will be able to sell all the can produce for while over the web, why give a cut to a retail partner.

    I guess another month and we will know for sure.

    Watching the video of the pixel qi demo posted above, I am a little concerned that the ceo of the company refers to problems with production, and say they are still working out some problems. that is concerning, hopefully that was a very old video.

  2608. yes, same here. moved from Jan 9 to Jan 15-22.. I doubt that that this happened within a 5 minute interval. I have emailed the preordersupport email for clarification.

  2610. i clearly dont understand whom you are replying to. so cannot understand the answer with out question. can you refer to the person you are replying to. WP is a mess, Forum please.

  2611. @Rohan

    i clearly dont understand whom you are replying to. so cannot understand the answer with out question. can you refer to the person you are replying to. WP is a mess, Forum please.

  2612. I’m just hoping that Rohan, or perhaps someone who interviews him, can provide us with the answers…

    Updated List of Questions for Rohan:
    —————————————————-
    1. When will the first review units arrive at Anandtech, Slashgear, and other reputable reviewers?
    2. Does the final version of the Adam have a rear touchpad?
    3. What max resolution does the camera record?
    4. How much memory comes pre-installed on the Adam?
    5. What is your estimated production schedule (Adams/month) during H1 2011? When will additional Qi-equipped Adams be available for ordering?
    6. Will the full Android Market be available on the Adam at launch?
    7. Does NI have a trouble-ticket and technical support system in place?
    8. Will you be opening a standard discussion forum for the NI Adam where we can interact with, and receive direct support from, the engineers at NI?
    9. Are you partnered with any retailers or distributors outside of India? Or, will the NI facilities in India be the only location and POC for all sales and support?
    10. What are the actual warranty details for the Adam?
    11. How/where will repairs, replacements, and returns be handled by NI? Will NI cover shipping to/from the NI facilities for WARRANTIED repair services?
    12. Who has NI officially partnered with for peripherals (ie. cases, adapters, screen protectors, keyboards, docks, etc)?
    13. What are the exact contents of the box that will ship with the Adam?
    14. Will the original Adam definitely be 100% compatible with Honeycomb (Android 3.0), or is that still an unknown?
    15. Is NI still planning to charge customers to replace units that arrive DOA?
    16. Is NI still planning to charge customers for cancellations that occur BEFORE their Adams even ship?
    17. Who are you sharing a booth with at CES?
    —————————————————-
    Inquiring minds want to know…

  2614. + A lot of Pluses.

    Great questions, Opetruzel. One other side question… will there be a place set up on the notionink.com or genesis website for downloading updates to the UI if necessary.

  2616. ahem… another poll? I am just glad people liked my previous (as Rahul, and as fundaazoflife) polls so much 😀
    (assuming of course that I am the one you’re talking about)

  2617. Thanks for the link to the Prezi stuff. I will check them all out. It’s a cool presentation app.

  2618. That was an awesome presentation. That and the one at
    http: //prezi.com/srz8mwlouxyn/title/

    Very interesting use cases by the way. You talk a lot about the Office 2007 in this one… Can we expect a native office suite equipped with multitouch by CES this time around?

    The presentation makes me imagine the awesomeness in the video to be released in 2 days time 😀

  2619. hmmmm… Prezi is an app that has potential for being on the Adam, correct?

    This is not the way you’re putting together the video for Saturday, I’m hoping? Was thinking the video it would be more of a full motion interview of sorts and not a slide presentation … ???

  2621. AH! I remember to see this presentation somewhere before some months ago…or maybe I’m just having a deja vu…I could swear you had the link for this presentation somewhere didn’t you? in the old web page perhaps? or maybe in one of the first posts on this blog…? Anyway Thanks for the link. Looking forward for the video and more Pixel Q models along with the pre order link. BR

  2622. @Jay: Your comments do stand out as quite unique Really tough points you have raised .. not worth commenting 😀

  2623. Ok, I don’t. I couldn’t pre-order as well due to the security-issue with my bank. But I had done if I would have been able to.
    Rohan may have a responsibility towards people who finally placed their order, but they didn’t really know what they actually were about to order and so the situation didn’t change at all, did it? Once more: they were not forced to order and so they will have to live with their risk for the time being as I would have to do if my order would have gone through. It makes no difference if they know more about Adam now or within a fortnight, so just let’s wait.
    Go on with your poll but I still can’t see any sense in it, neither for one of us nor for NI/Rohan.

  2624. @friendbis:
    > Four of the world’s major religions—Hinduism, Buddhism, Jainism and Sikhism—originated here.
    Just wanted to add: one of the disciples of Jesus, St Thomas is believed to come to India. So it looks like India also got Christianity directly from St Thomas even while Europe was still getting it from St Paul.

  2625. All of this chatter on the blog brings to mind a great quote:

    It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better.

    The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows great enthusiasms, the great devotions; who spends himself in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat.

    April 23, 1910 (Theodore Roosevelt)

    …

    Rohan – keep doing what you have been doing. You and your crew have great ideas, enthusiasm, and the willpower to follow through with a product that will be a success. I wish you luck and look forward to receiving the Adam whenever it is ready.

  2626. I am sorry for the guys who have pre-ordered this tablet. This is presentation 1O1:
    In a grocery store if you pick two cans of beans and one of them has a misprinted label then most likely you are going to put the other can into your cart. If a company has a shady presentation then their product is going to be shady too no matter how big or small the company is. NI does not even know that 3G networks runs on two different bands in US (AT&T and T-mobile). There is no option of selecting 3G tablet for a specific band on pre-order page.

  2627. @tech4who

    Don’t feel sorry for us. One is a can of beans, and the other (with the mistakes on the cover) is actually a tin of gold. If it turns out to be a tin full of silver, then I will still be better off than the guy who buys a tin of beans (innoversal, galazy tab, ianything), not that the bean manufacturers get their labels all right either.

  2628. Dear Notion ink/Rohan,
    Why don’t you people have a phone number on the contact page of your website.
    is there any particular reason for this. How difficult is it to get a phone in India.? Just wondering!!!!

  2629. Just an aside, every time I post a new comment I get to see (due to wordpress freakouts) starlee’s comment and I laugh.

    starlee said

    “Keep your “Psycho 101″ Degree to yourself and get outta here.”

    Funny stuff, starlee.

  2631. “paulikxp said, on December 15, 2010 at 22:00 No, I won’t. It makes no sense. Rohan reads every single comment here and knows the questions which have been asked hundreds of times very good. Don’t put even more pressure on him, that won’t help anybody. All he does he does absolutely voluntarily (apart from attending the duties to his investor obviously).

    You don’t have any right to DEMAND anything from him or NI. If you gave them your money before having seen anything life of Adam, then it’s your fault, not theirs. Everybody has the right – or even the resposibility – to wait until the official launch in January on the CES.”

    Paulikxp. There is no way to know if Rohan reads ever single comment. He replies to one ever once in a while. Most of those are wink, which can means absolutely nothing. We did believe they had meaning, but that was really just wishfull thinking on our part. But there is nothing to say he reads every comment.

    We don’t have a right to demand anything, I would agree with, but we have a right to expect certain things, Rohan’s blog post have publicly stated, that they were shooting for a x-mas launch, or CES at the latest. So anyone who pre-ordered had a very reasonable expectation to have the adam shipped no later then CES, We now are getting a date two weeks after CES and that is only an estimate.

    Also, Until a few days ago, everything Rohan published was that the launch would be sooner, it started with blog post back in September/Oct that gave a timeline of shipping by the end of November as a target, and then the next information was a post on the blog stating the they were one week ahead of schedule, and just a few weeks ago, the target was moved to x-mas or CES. It was not till after pre-orders that the date then changed to the 15th -22nd of January for many orders.

    Also, Rohan is not doing this voluntarily, he is doing it because it is his vision and passion, but also for marketing, if he didn’t have the blog postings keeping people up to date, the adam tablet would have been long forgotten, peeple would have just assumed it was another CES showstopper that never came to market. With his posting, no one would still be here. there have been no web sites updates, no press releases, nothing except this blog. The website had nothing until just a few weeks ago. if you don’t remember it was a simple Nontion INk drop and a link to the blog.

    I personally have ordered two tablets, and don’t regret that, but I have stopped blindly supporting Rohan and Notion Ink. I am confident that adam will be a huge success, and that all of this whole pre-order stuff will be forgotten, But that doesn’t change the fact that many feel let down by Rohan and Notion Ink. You can continue to blinding defend them, but don’t stike out at those of us who don’t.

  2634. Rohan, so what is it, is it a buffer now, or is what was posted on the corrected shipping dates noitce we recieved, that the original calculation was wrong. You need to be consistant. Either the correction that was stated that the original calculation was wroing, or that you changed the date to give yourself some wiggle room. ie a buffer.

    How confident are you in the new shipping dates. I don’t want a vague post that it may be earlier, either say it is or confirm the new dates, or just say, we don’t know when it will ship. Please stop being vague.

  2635. ROHAN. I know what your secret app is.

    Or at least what it has to do with.

    Context free art!

  2637. @tech4who

    > Denial Mode turned on.

    First,
    LOL.

    Second,
    Fair comment, as I make it sound like I think I am skipping through a field of flowers and butterflies, but the truth is all of life is a calculated risk.

    You are I are simply loading different perspectives into the variables, which means your formula arrives at a “do not” result and mine arrives at a “go ahead” outcome. My comment at 05:16 was a response to your oversimplified illustration of this situation.

    There has been in general an increasing presence, response, and evidence of Rohan, Notion Ink, and Adam. Admittedly they have made mistakes, and sometimes have different priorities (for example, waiting until the “special date” of the 18th is a little quirky, but I understand why an idealist and romantic such as Rohan does this), but nonetheless I believe that in the end, by February at the absolute ridiculously latest, the world will have heard of adam and Notion Ink, and we will have a tablet that shouts innovation in HW, OS, and SW.

    That’s how I see it anyway, but certainly respect your use of the go/nogo equation.

  2638. Rohan, how come we arent told which 3G bands Adam will be supporting? it would have helped me decide between the wifi or 3g model…

  2639. I placed my order within the pre-preorder window and I still got booted another week back. This doesnt make any sense… says was a correction in the calculation but I could of sworn the original date shown when I purchased was the 9th for shipping… Either way, I anticipated a change in date…

    I have a question for Rohan. Is the Preorder inquiry e-mail being addressed by people trained in customer service or are these people programmers addressing e-mails as they have time? Customer service is going to be the face of your company and people trained in how to treat customers tactfully are very important to the success of your product.

    I have sent e-mails to customer service and my first e-mail recieved a reply that only answered 2 out of 14 questions and my second e-mail was completely ignored…

    Also, I wonder how you can hold a customer to confidential e-mails. People who have paid for products in full can not be held to confidentiality statements you provide in your e-mails. Reply’s to customers should be comments that you are willing to say to anyone.

  2640. oops, forgot to hit reply:

    repost:I placed my order within the pre-preorder window and I still got booted another week back. This doesnt make any sense… says was a correction in the calculation but I could of sworn the original date shown when I purchased was the 9th for shipping… Either way, I anticipated a change in date…

    I have a question for Rohan. Is the Preorder inquiry e-mail being addressed by people trained in customer service or are these people programmers addressing e-mails as they have time? Customer service is going to be the face of your company and people trained in how to treat customers tactfully are very important to the success of your product.

    I have sent e-mails to customer service and my first e-mail recieved a reply that only answered 2 out of 14 questions and my second e-mail was completely ignored…

    Also, I wonder how you can hold a customer to confidential e-mails. People who have paid for products in full can not be held to confidentiality statements you provide in your e-mails. Reply’s to customers should be comments that you are willing to say to anyone.

  2641. Looking at the revised Tech Specs page, I guess we will be getting the 8GB version regardless? Was hoping for at least 32GB for the top-end models like those tiered in the market.

  2642. Suicideclown, Prema and many others:

    I pre ordered right away using my code. I ordered right when the website started working.
    My shipping date used to be the 9th of January, it has now changed to 15 – 22 January.
    How is this possible?
    Shouldn’t the people who didn’t have a pre-order code get pushed back?
    It’s sad that this is happening – no wonder even slashgear that was a fan since day 1 today published a so so article on Notion Ink.
    It’s the first time after a year of following NI I am disappointed.

  2643. Prema – I have the same problem. NO WAY we are in the 50. I don’t know about you but I pre ordered right away! Regular orders (non pre code) opened up 3-4 hours after my order! How can they receive sooner than us!

  2644. @ jacknone

    Good pickup. That is a little disappointing.

    Rohan is all about optimised storage, but seriously, 8GB?

    I preordered, but my wife is after an adam too. I might have to be very gentlemanly and give her this one (so that I can order another one when the storage goes up).

  2646. @Jacknone,
    As long as nobody tells em, they won’t know, and we’ll look all chivalrous.
    If I can wait anyway.

    Rohan you’d better get some 64GB models on the production line buddy, there’s gonna be another avalanche.

  2648. I hope everyone has taken some time to look through some of Rohan’s Prezi presentations… They are older but they provide an insight to the way he thinks and the type of innovation we can expect to find on the Adam.

    We tend to focus on Adam’s outstanding hardware but I think we will be pleasantly surprised by the UI and apps. Eden may even steal the spotlight as Adam is revealed to the world.

    I think we have only scratched the surface with what we know about Adam and Eden. I’m very excited to see everything Adam has to offer and to begin to learn what Notion Ink has in store for us in the future!

    Thanks Rohan… Let the revolution begin! 😀

    Go to http://prezi.com/f1huhg8q7wrp/ux-experience/ and there are several presentations by Rohan. Some aren’t much, others hold hidden treasures!

  2650. I would have agreed with you my friend @paulikxp, if They had just charged a booking fee for now instead of the entire amount. Where money is involved, If I pay you, you are expected to tell me what my money is going into.

    But that’s beside the point. The whole point of my poll was to create a list of grievances that NI may choose to consider while they are looking at damage control, and trust me, they are.

    And question#2 of the poll, if you have seen it, lists the priority apps according to PROSPECTIVE USERS. Rohan might have missed some of these requests because on the post in which he posted the software details, there was a sea of comments. As I said, my poll only serves to bring together these comments so that they can be noticed by NI.

    If NI do actually take notice, and I have actually shared the poll results with them, I shall be very happy. Otherwise, I shall just hope that the next update from Rohan puts all this talk to dust and reveal all that the followers want to know. I for one, will be happy if my poll becomes moot. But as of now, it is a volunteer’s way of helping a young and promising startup to excel, and it stays as such.

    You are of course, entitled to your views, and I respect that, So, if you choose to stay away from the poll, I understand. But as far as there is a single person out there who wants to make use of such a poll, the poll should not close. I repeat, I would love for my poll to become a moot point, but as of yet, it is not.

    On a totally related yet different note, I have had to close the poll because of the limitations of my surveymonkey membership 😦 I have been able to collect 100 responses and fair to say, the views expressed by a 100 may not be the same as if the poll had been taken by thousands… But the results contain some interesting data as noted by fellow bloggers, and I have made this information publicly available.

    I am happy for the response I get to the effort I put in. Bottomline- If noticed by NI, I am happy.

  2652. Nothing to save them from.
    Adamholic means trust in the new technology. Also, it means not falling apart and waste your money on inferior hardware/software. And in that, we are not alone.

  2653. Well, the optimization done on the Adam will be the real difference. Adam will prove to be superior even in the LCD version.

  2655. Do these other models have expandable memory? If not, this is probably OK, although I admit to some disappointment on the 8 GB issue. I hear rumors that Sandisk is going to introduce a 128 GB microSD card come CES.

  2658. @Rohan

    The “Little old stuff” surely shows what premise gave birth to Adam. Now 14 months later we expect to see you demonstrating those ideas live on the device you designed!

    Waiting for 12/18/2010.

    Regards.

  2660. @tech4who: I dont think you made any point here ….What is the exact option you wanted?

  2661. @Dev December 16, 2010 09:12

    I am very certain that all models have micro-SD slot.

    I am not sure if it is micro-SD or micro-SDHC

  2662. “8(more variants comming soon) GB Flash”

    It would be nice if we could upgrade some how. I can see leaving a microSDHC card installed all the time, but I’m not likely going to want to use usb thumb drives unless I am sitting somewhere stationary for a long period of time.

    So 8+16=24 or 8+32=40. I guess I will have between 24 and 40 GB available at all times. Though the 32 GB microSDHC cards are expensive and for the most part, only class 2. I wonder if that is fast enough for video. Maybe Adam will do some kind of read buffering to make it work well.

    I’ll be doing some testing as soon as I get mine…

  2664. is there any way that you might be able to offer upgrade ability for the people who have placed the pre-orders. As there is a large lead time?

  2666. Greg,

    Thanks for the clarification.

    Have you seen the Android Police Q & A with R S at

    http: //www dot androidpolice dot com/2010/12/13/notion-inks-rohan-shravan-answers-a-few-of-our-questions-about-the-adam-more-to-come/

    My other post is still in moderation

  2667. hey guys, a new forum has finally opened up at xda developers, very savvy people they have got there. add to your bookmarks!

    h**p://forum.xda-developers.com/forumdisplay.php?f=892

  2668. no cathy
    do make it to the CES some how…:)

    ya caught up at work, now i dunno where to start reading.. looks like i missed a lot !

  2670. Hello, I red the part on SlashGear, and and even as a Ni “fanboy”, i don’t think they’ve said anything wrong, except reported the facts from Rohan; the fact that they’ve included in the headline that only 50 CX’s(customers) got ship dates effected, shows respect and positive enthusiasm. It just simply has to be reported somewhere, which is good, and its their job to do so, unbiased-ly – and they did :D…They also mentioned how 30 orders have been expedited, as I understand.

  2672. The Pixel Qi contrast 2nd generation came out in June which has better contrast, color and viewing angle. So I assume this is the one used for the Adam

  2674. The nVidia documentation states that SDHC is compatible. As far as I can tell, though, SDXC is primarily specified by requiring the host device to support exFAT. This is an issue for Android, as exFAT isn’t free. Also, down the road, SDXC hosts and cards may support an extra row of pins for more speed (SD 4.0 spec), but this should not cause any compatibility issues. I haven’t been able to find anything even indicating that the electrical specifications or addressing scheme have changed.

    Since the card is still presented as a block device, I don’t see any good reason why one couldn’t just reformat an SDXC card as FAT32 or EXT2 to run in Android. The SD 3.0 spec’s 32GB limit was artificial anyways – the technical limit is the same as SDXC; a nice and beefy 2TB.

  2678. Hi Sowmya,

    No, not caught up … 3 different print deadlines this week alone to finish … followed by the double travel trip; I’ll sure try to get to CES; never gone before, so it’s pretty exciting for me 🙂 Have only been able to check in here and skim over a bit to see new Adam reports, looking for friends; HI ALL 🙂

  2679. http: //www.dnaindia.com/money/report_notion-ink-s-adam-tablet-sells-out-in-less-than-a-week_1481742
    ´There is also an additional shipping charge of $50 from India to anywhere in the US and Europe.´
    what you guys think about this?

  2680. One more 🙂

    www [dot] dnaindia [dot] com/money/report_notion-ink-s-adam-tablet-sells-out-in-less-than-a-week_1481742

  2681. that clip is of the OLD 3qi screen, the prototype, with the narrow view angle. Adam has the new wide(r)-angle view screen.

    notice that the video date on youtube.com says it’s from JUNE 2009 !!

  2685. This tablet has an Intel Atom N450 processor in it.

    Even with the 5300mAh battery it will likely never come close to the maximum battery runtime of the Adam.

    The N450 consumes 3-5 times as much energy under load as the Tegra2 of the Adam.

  2687. Hey all!
    Anandtech, which provides one of the best tech reviews on the planet, has posted the first impression on nVidia Tegra2 running Veiwsonic G Tablet. It makes for an interesting read, especially page 2, which previews Tegra 2.

    http: // www. anandtech. com/show/4054/first-look-viewsonic-gtablet-and-tegra-2-performance-preview

  2688. Hey all!
    Anandtech, which provides one of the best tech reviews on the planet, has posted the first impression on nVidia Tegra2 *based* Veiwsonic G Tablet. It makes for an interesting read, especially page 2, which previews Tegra 2.

    http: // www. anandtech. com/show/4054/first-look-viewsonic-gtablet-and-tegra-2-performance-preview

  2689. I am very much interested in seeing the VIEWING ANGLES on the video (although some high-res pictures would be better for this. This is very important for reading.

    Some direct side-to-side comparison with the iPad would be beneficial.

  2690. Cant wait till they get the Pixel QI back in stock, although i suspect its going to be manic yet again and i better not miss out a-bloody-gain! Really looking forward to developing my app for a certain online ebooks!!! give us the SDK already!!

  2691. spot on bdwaiki… my respects to TR … this reminds of the great Indian Emperor Ashoka and his thoughts too… but thats for another day

  2692. silently enjoying this…

    actually I had an interesting experience when I first landed in US…. there were 2 gas stations on either side of the road at a reasonably major intersection… whats more they are same brand same look and feel they looked like mirror images of each other — and then the price of the fuel hit me… there was a good 10p difference… just the other day someone said welcome to America to educate me about the ‘you get what you ask’ concept so I didnt dare to ask anyone about the fuel pricing ‘anamoly’… in due course I realised ‘you also get told what price you pay for whatever you get’ – and how it still means ‘power to customer’….

    so the customer will decide eventually depending on ones needs… there is no right or wrong choice I guess

  2699. yes Greg devoured them earlier when Rohan mentioned them in an old post somewhere and I loved them and instantly tried to create my own sample from their website… its lot of fun… it will be almost like an infinite canvas and a game with infinite levels if we could have it on Adam…

  2700. I don’t think the problem is the phone, the problem is not having the human resources to handle (a lot of) calls.

  2706. @Rohan
    I’m just wondering, if it is possible to change the 3 cell battery with a 6 cell later on, if the battery wears out? Or is this just a silly thing to do?

  2707. @Rohan
    I’m just wondering, if it is possible to change the 3 cell battery with a 6 cell later on, if the battery wears out? Or is this just a silly thing to do?3 cell
    (sorry the dobbelpost)

  2708. According to Notion Ink only 50 individuals are affected by the delay in shipping date to “between January 15 and January 22.”

    This really doesn’t seem possible, given the number of people reporting that they are in this situation. I’m one of those affected by the delay. I’m still very excited about receiving my adam, but I am disappointed because it seems like Notion Ink is being disingenuous here. Not a promising development!

    If, as Rohan says above, “the numbers are small,” then Notion Ink should make this right for those affected by giving them free shipping, no?

    Good luck Notion Ink — I’m still a supporter, although I’m becoming a bit more dubious…

  2709. Ofcourse, Page 2 is available. There are 2 very prominent links on the page… In any case, please go here:
    http :// www. anandtech. com/show/4054/first-look-viewsonic-gtablet-and-tegra-2-performance-preview/2

    Please remove the spaces…

  2713. I’ve been looking and not publish the message I wrote yesterday, the blog comments system is failing a lot these days.
    The comment I wrote yesterday is this:

    Rohan, can I ask you two questions about something different to pre-order or mystery feature? 🙂

    – Digitizer: Have you tested on Linux? (Ubuntu), will it work from the first day? or we have to wait for the hackers create programs to use it or developers adapt their programs.
    – Video call: SIP VOIP calls only using voice? or also uses video, I don’t use any Android device and I don’t know what codecs used in VoIP calls. Can you tell me what video codecs will use adam in SIP VOIP video calls?

    Please test Onlive in your labs, when it’s available in tablets in the future I would like OnLive (streaming games sistem) worked on Adam.

  2715. Now we know it is 8 GB flash which is not that much. The question is can we upgrade the Flash by ourself or is the micro-SD (or micro-SDHC) slot the only nice way to get more storage?

  2716. today’s news about Adam

    Exclusive interview with Rohan from androidheadlines dot com (nice one)

    Notion Ink Adam To Hit Stores Soon from itvarnews dot net

  2717. Actually standard SD cards have an official maximum capacity of 2 GB, though technically they can store up to 4 GB. SDHC (High-capacity) cards have a maximum capacity of 32 GB. SDXC (eXtended Capacity) allows for up to 2 TB cards.

    Source is Wikipedia.

    Hence the reason I think Adam has to support microSDHC at a minimum…

  2719. I’ve seen it some time ago too. I just told myself back then that if Adam was able to run as smoothly as it does TED’s videos to nurture my spirit with the many brillant ideas they have there, then surely Adam was really the kind of baby device I need. I love TED 🙂 Like a lot of people searching for new concepts to manage and enlighten this very new world with them I love and watch TED videos on the regular.
    Sooner or later, I bet that Rohan, soener or later, is going to end up on one of TED shows to widen the genuine vision he has about devices like tablets and new ways to interract with them. 🙂

    Nice post Friendbis 🙂

  2720. old video but good example
    I like how some people act like total idiots and not look this stuff up(NEW PEOPLE). Then they come to this blog talking ridiculous shit.

    People if you dont know ASK.
    (opinion)Everyone try to refrain from telling people about this product until you have enough info or release Date.

  2722. Very true. Also wanted to feel good for those who pre order. Dont know if you guys had a look at recent techspecs of adam? some reason to be sad those who pre order like me and some good reason to be happy those who didnt yet. Adam is coming up with more variants in storage space.
    A request to ROHAN, is it possible for those who pre order to upgrade? please do say some thing.

  2724. How cool but innovative, just flawless. Ppl talk much of Ipad presentation App, can anybody tell me how good it is infront of prezi stuff.

  2725. I processed my order without issue (well, you know, minus the whole having to wait several hours for them to put the system online) within seconds of the system going up, but mine also indicates that January 9th as the ship date, so if they are shipping some units January 6th, the selection criteria doesn’t appear to be first come first serve. 😉

  2726. @Rohan

    If you’re sending out emails to the family again please also send them to those who received them the first time around as the link didn’t work for many of us and we weren’t able to pre-order.

    Thanks

  2727. thanks for the link. it has many question answered, about the trackpad too.

    “So I hear it has a trackpad on the back now?

    The FCC certification includes trackpad, but we might not enable it, because we are not happy with the overall performance.”

    this sounds better for me. because we can have an upgrade when they are okay with the performance of the trackpad.

  2728. Dont be surprised to get the Product in the First week of February, the latest. He did say 6-8 weeks, but going on how i received my custom laptop; i expect late JAN or 1st week of FEB.

    🙂 i can live with 8gb on-board memory as the basic starter model as long as they keep to their word on the expansion part. 🙂

  2729. Given many Android related units support larger capacities, I suspect a mod on the unit may not be an overwhelming feat for most; but I hear you – it’s not exactly the most desirable HDD capacity, especially since I’d really like to dual-boot minimum (and have little interest in running an OS from external storage, such as USB or microSD).

  2730. 1 its a NEW and SMALL COMPANY right now

    2 THAT is TRUE IF EVERYONE is SKEPTICAL.

    We don’t need people her if they are just going to lower morale. No one man can satisfy the whole Would. 😉

  2732. Just sharing an opinion,man.

    Have u read at least one of their reviews? They are one of the more detailed and thorough reviewers and generally covers the product in great detail.

    And I DO NOT work for them.

    And there is a ton of difference between THE BEST and ONE OF THE BEST… subtle yet prominent, you know.

  2733. Agree People and NEW people forget this is a Small company.

    ”:) We don’t need people her if they are just going to lower morale. No one man can satisfy the whole Would. ;)”

  2734. Not a priority right now they should be focusing on performance. this is a Basic product. Until the release we will have to wait for a later model with it.

  2735. I hope not soon, I wish they would just concentrate on getting the current model out.

    Here is what has changed or become know just since the we pre-ordered a few days ago, and yes I pre-ordered two adams, one pixel qi and one lcd both 3g models.

    1. Back trackpad is NOT enabled, they aren’t happy with proformance
    2. addtional models ie more memory on the way, If a week after I receive my pre-order a 32 or 64 gig model is released I will not be very happy.
    3. with be in stores soon, possibly before all the pre-ordered are filled. we have no way of knowning, we just know he was quoted in an article saying it was very close.
    4. Shipping date was never considered for x-mas, Rohan has always intended CES and the whole blog post saying maybe x-mas was a complete fabrication
    5. shipping dates delayed another one to two weeks to give Rohan a buffer, he words, not mine Emails said it was simply a calculation error, Rohan contridicted that with his statement it is to provide a buffer.

    Personnally I wish he would stop with the promisses, and just concentrate of the single models they have already anounced and get those out the door. I am regretting purchasing two tablets. It now sounds like I could have held off on the second tablet (my son would have to wait) and actually walked into a store and tried it out, maybe even picked up an improved model with more memory and a working back trackpad, which to me, seems lke it may be a game changer.

    I find it stunning to hear the back trackpad is not going to be enabled, since he even demo’ed it in the video back in June, how can it not be working up to expectations 6 months later? To top it off, notion ink gave photos to notionaddicts so they could unofficially reveal the trackpad. They had the photo from Rohan clearly displaying the trackpad, be they feel used about now. Knowing they were leaked info that was misleading at best.

  2737. lol I’m sure we’re all tempted to do the same thing. Pixel Qi is one of the only things keeping me attached to this specific device. There are a ton of other great features but to just buy the regular LCD version makes 0% sense!

  2738. So now that we have to log in to comment I’m no longer commenting as Meva and forced to use my old “itsanavthing” word press account. Does this mean I’m no longer an old pal because I’m forced to change my nickname? lol not like it really matters all that much 🙂

  2739. Rohan et al,

    I hope things are looking up for you guys. I have a couple of suggestions.

    Perhaps you could get someone from Pixel Qi to post on your blog to let us know what their production schedule is looking like and give us an idea as to when we can expect to get a chance to order Pixel Qi variants. I think it would be very useful and “comforting” for us.

    Also, Rohan, I hope you have a way to deal with all the disenfranchised fans who were expecting to get the pre-order emails or those who were not able to pre-order. Though I’m in these categories I feel I’m one of many. I never understood that not only you had to comment but also comment from within a wordpress account! Plus, I had to wait to talk to dhl about customs in the morning and by the time I got a chance to do that, PQ variants were sold out.

    If Pixel Qi won’t be able to keep up with production what can we do? It spells out another crisis of even greater proportions if you sell out again. It seems now we are still talking about MONTHS until you get a second batch out. It would even seem that if you miss the next batch you are looking at getting Adam by the middle of next year. For people like me it means we would have been waiting a hole year and a half to get a product, how will you guarantee that what you bring out will still be competitive after such a long time?

    I still very much support Adam because I believe in the device, but I’d be lying if I said I don’t feel slighted by what has happened. Nobody likes to feel like they aren’t special and “categorizing” people does exactly that.

    Please if you need specific things to brainstorm let us know!

  2740. Published: Thursday, Dec 16, 2010, 2:00 IST
    By Praveena Sharma | Place: Bangalore | Agency: DNA

    What’s on the sixth floor of Subramanya Arcade, Bannerghatta Road in Bangalore?

    Two men taking the lift to the seventh floor looked surprised.

    “There’s nothing there, no office on that floor,” said one.

    There’s no signboard to announce this is the office of the start-up that’s taking on the Apple iPad and the Samsung Galaxy Tab, no less.

    Open a smoky glass door and eerie silence greets.

    Suddenly a guard jumps out of the shadows.

    “Is this the Notion Ink office?”

    A flurry of nods.

    Aha! Finally!

    “Who do you want to meet?”

    “Rohan Shravan.”

    The guard nods again, ready to escort yours truly in.

    The secrecy ambience is par for the course for Notion Ink, a little-known company that’s creating a mild storm in the tablet space with its just-launched Adam.

    And some launch, it has been.

    Notion Ink started taking pre-orders for the first lot last Friday, which are sold out, Shravan said.

    The gizmo, with a 10.1 inch display, is quite nifty in terms of dimensions: it weighs just 725 grams, is 1.4 cm thick, 26.9 cm long and 19.1 cm wide.

    “We will put the next lot for sale in a couple of weeks,” the young entrepreneur said, but did not share the numbers.

    Nor is it clear where the product is manufactured.

    Shravan said most of the orders were from US and Europe. “It’s ratio of 60:40 between US (40%) and Europe (60%).”

    Scuttlebutt has it that the company is funded by Mukesh Ambani, but Shravan did not confirm or deny.

    “We will open all communications within a few weeks,” he said.
    Secrecy around a new technology product is not unusual — but companies usually generate a lot of hype closer to launch.

    Not so Notion Ink — barring the viral that Shravan’s blogs (www.notionink.com) generated.

    Interestingly, the company will sell Adam only on the internet.
    It is available in two variants. One with a backlit LCD and Wifi is priced at $375.33, while a 3G-enabled version costs $425.

    There is also an additional shipping charge of $50 from India to anywhere in the US and Europe.

    Delivery will take 6-8 weeks so consumers can lay their hands on the thingamajig only in late Jan.

    Vishal Tripathi, principal research analyst with Gartner Research, said it is not surprising that the initial orders for the Adam are from US and Europe.

    “These two markets are mature and technology adoption is higher compared to emerging market. Another reason is that people in these markets are used to buying online. In India and other markets, we still want to feel the product before placing an order,” he said

  2741. @themave Regarding back trackpad… I think rohan never demoed it. In that interview too he said it can we a game changer like the qwerty keypad. But it seems that the performance was not upto the mark and therefore it has been moved to adam2 rather than giving to customers half baked. I agree that Rohan promised too many at one point of time but I think this preorder was the learning point for both us and Rohan and he will take cognizance of all these things in future.

  2744. store? hmm….. never considered this being sold in store, just online retailers.

    Remember its Starter Model.

    Expect more Option controls
    I dont expect the best from the company, but most of the best things they have to offer.

  2746. @Philip 🙂 Good strategy to get adam of better storage. Hope you wife is not reading your comments on this blog 🙂 🙂 . Btw can anyone point me where this extra storge thing has been mentioned. I was out of station today so it seems i have missed this. Thanks

  2748. How Many Colors Will ADAM come in?

    Initially it will come with one color only, but later you can get colored strips (the middle section) and make change it to suit your style and preferences.

    What is the Launch Day?

    It was supposed to be CES, but now the internet community has changed our plans. On 18th we will try to release lots of videos which will show nearly everything about what Adam is.

    Will you continue to weekend blogs after ADAM is announced and out?

    100%. But the recent events might force me to be change the tone or motive. Though I will try not to, but there is a lot of investor pressure.

    What made you go with a dual core device?

    Best for multi-tasking, and we believe in parallel computing. Dual cores are just the beginning. NVidia has lot many cores, but are being used for other things like media, power management, etc.

    What secrets have you got about ADAM?

    We wanted to make the most powerful tablet on Android in the world, and we believe we have been successful in that. Adam is more important for laying grounds for what is next to come (but right now people are more concerned on what even Adam 1 is, so we will keep this topic for future)

    So I hear it has a trackpad on the back now?

    The FCC certification includes trackpad, but we might not enable it, because we are not happy with the overall performance.

    What size MP is the camera on ADAM?

    3.2MP Auto Focus.

    Will Adam run apps like QIK and others? Will There be a special version of qik or some apps like they have on HTC EVO?

    Yes, it will. Adam will be compatible to nearly all the apps. We are getting some special version of apps.

    So You announced EDEN, can you go into depth on that at all?

    Eden is th realization of the UI and UX concepts which I had since last 4-5 years. It’s a diversion from current methods of multi-tasking and way objects are organized. The complete realization will take time since Android is not yet mature for what we want to deliver.

    Has your daily battery usage time changed? At one point you said at average use it would last a few days? That still right?

    No it hasn’t. Usage time is highly dependent on how you use it. For music listeners, it will last days. You can check NVidia’s benchmarks. Adam will deliver what NVidia’s benchmark promises.

    Why did you go with the pixel Q screen?

    Its was one of the first steps in merging Tablets with Readers. Screen has to be easy on eyes. Pixel Qi comes close to what we wanted, but only in sunlight. In normal lighting conditions there is no difference b/w LCD and PQ screens (though LCD would be far more saturated and crisp).

    Will the adam support Google Apps such as the Market and Google Goggles?

    Adam supports Google Apps, but Google need to open their Market for Tablets. This will get resolved with Honeycomb.

    In the USA do you plan on going with any cell phones carriers?

    Adam will come un-locked, and you will be able to use it on any networks.

    So a lot of people have taken interest, exactly how many people have contacted you and your team?

    It should run into 1000s. The interest is enormous, its time we convert it into market share.

    How many members have joined the Notion Ink team?

    We can’t disclose that number as of now, but we are steadily expanding.

    I heard you are doing a lot of things in house, is that true? And what things are being done?

    How will the weather app work?

    We wanted to make the most powerful Android Tablet, as I mentioned earlier, and our main focus was in achieving exactly the same. A lot of effort has been gone into improving the performance and designing for bigger screen. Eden is the biggest advantage of Adam on Android.

    Do you have any agreements with carriers or retailers to carry Notion Ink in North America?

    We can’t disclose this as of now.

    How will Notion Ink handle Android OS upgrades so customers get them in a timely manner?

    We have kept Eden fairly independent of the OS layer, which makes it extremely easy for us, to upgrade the underlying OS and deliver faster updates.

    When comparing Notion Ink Tablet to the Samsung Galaxy Tab and Apple Ipad what features and strengths to believe Notion Ink has over the competitors?

    It will be out there for people to compare and comment now, we have already said a lot on what Adam is.

    What part of Android OS would you like to see improved the most for Tablets?

    OpenSL support was brilliant in 2.3, we would like better HTML5 support though.

    We would like to thank Notion Ink’s CEO Rohan Shravan for sharing more information regarding Adam and we cannot wait to see the video and pictures of this Tablet that will be released later this week, stay tuned to androidheadlines.com for more information in the coming days.

  2750. “We will put the next lot for sale in a couple of weeks,”

    Europe had 60% of orders and USA 40%

    -according to DNA interview with Rohan:

    http: // http:// www . dnaindia . com /money/report_notion-ink-s-adam-tablet-sells-out-in-less-than-a-week_1481742
    (delete extra spaces in url)

  2751. How Many Colors Will ADAM come in?

    Initially it will come with one color only, but later you can get colored strips (the middle section) and make change it to suit your style and preferences.

    What is the Launch Day?

    It was supposed to be CES, but now the internet community has changed our plans. On 18th we will try to release lots of videos which will show nearly everything about what Adam is.

    Will you continue to weekend blogs after ADAM is announced and out?

    100%. But the recent events might force me to be change the tone or motive. Though I will try not to, but there is a lot of investor pressure.

    What made you go with a dual core device?

    Best for multi-tasking, and we believe in parallel computing. Dual cores are just the beginning. NVidia has lot many cores, but are being used for other things like media, power management, etc.

    What secrets have you got about ADAM?

    We wanted to make the most powerful tablet on Android in the world, and we believe we have been successful in that. Adam is more important for laying grounds for what is next to come (but right now people are more concerned on what even Adam 1 is, so we will keep this topic for future)

    So I hear it has a trackpad on the back now?

    The FCC certification includes trackpad, but we might not enable it, because we are not happy with the overall performance.

    What size MP is the camera on ADAM?

    3.2MP Auto Focus.

    Will Adam run apps like QIK and others? Will There be a special version of qik or some apps like they have on HTC EVO?

    Yes, it will. Adam will be compatible to nearly all the apps. We are getting some special version of apps.

    So You announced EDEN, can you go into depth on that at all?

    Eden is th realization of the UI and UX concepts which I had since last 4-5 years. It’s a diversion from current methods of multi-tasking and way objects are organized. The complete realization will take time since Android is not yet mature for what we want to deliver.

    Has your daily battery usage time changed? At one point you said at average use it would last a few days? That still right?

    No it hasn’t. Usage time is highly dependent on how you use it. For music listeners, it will last days. You can check NVidia’s benchmarks. Adam will deliver what NVidia’s benchmark promises.

    Why did you go with the pixel Q screen?

    Its was one of the first steps in merging Tablets with Readers. Screen has to be easy on eyes. Pixel Qi comes close to what we wanted, but only in sunlight. In normal lighting conditions there is no difference b/w LCD and PQ screens (though LCD would be far more saturated and crisp).

    Will the adam support Google Apps such as the Market and Google Goggles?

    Adam supports Google Apps, but Google need to open their Market for Tablets. This will get resolved with Honeycomb.

    In the USA do you plan on going with any cell phones carriers?

    Adam will come un-locked, and you will be able to use it on any networks.

    So a lot of people have taken interest, exactly how many people have contacted you and your team?

    It should run into 1000s. The interest is enormous, its time we convert it into market share.

    How many members have joined the Notion Ink team?

    We can’t disclose that number as of now, but we are steadily expanding.

    I heard you are doing a lot of things in house, is that true? And what things are being done?

    How will the weather app work?

    We wanted to make the most powerful Android Tablet, as I mentioned earlier, and our main focus was in achieving exactly the same. A lot of effort has been gone into improving the performance and designing for bigger screen. Eden is the biggest advantage of Adam on Android.

    Do you have any agreements with carriers or retailers to carry Notion Ink in North America?

    We can’t disclose this as of now.

    How will Notion Ink handle Android OS upgrades so customers get them in a timely manner?

    We have kept Eden fairly independent of the OS layer, which makes it extremely easy for us, to upgrade the underlying OS and deliver faster updates.

    When comparing Notion Ink Tablet to the Samsung Galaxy Tab and Apple Ipad what features and strengths to believe Notion Ink has over the competitors?

    It will be out there for people to compare and comment now, we have already said a lot on what Adam is.

    What part of Android OS would you like to see improved the most for Tablets?

    OpenSL support was brilliant in 2.3, we would like better HTML5 support though.

    We would like to thank Notion Ink’s CEO Rohan Shravan for sharing more information regarding Adam and we cannot wait to see the video and pictures of this Tablet that will be released later this week,

  2752. @marcdimmick: looks like you missed the main point.
    You of course sound like a non-IT (:D I am really amused by the way adzeel proudly uses the acronymn IT). Please pay some respect to the resident expert here(IT guru adzeel)

  2754. Before we pick up our pitchforks and torches, perhaps we should see that alot written around here has to be vetted by his investors and legal team. And they, sinking money into a start-up have the right to protect the investments and move things along that they deem fitting for their monies. It is up to NI team to translate what’s best for us, the end users to them investors, and vice versa to seek a middle ground.

    So I would think that we should start approaching Notion Ink as a whole, rather than picking out Rohan alone though he has been the ears and mouth of the company.

  2755. @Himanshu jain:
    > can anyone point me where this extra storge thing has been mentioned.
    The Specs in the NI website says:
    8 (more variants coming soon) GB Flash
    Maybe you already saw it…

  2756. It s kinda sad that my comment on the previous post didn’t get through. There were nothing bad in that comment. Any explanation?

  2758. @adeezl Before speculating about so many things( I think you are the first one to speculate even about color strip too :)) why don’t you relax and wait for 18th December? Why so much of negativity,is anything personal?

  2759. @levpius Lol 🙂 IT guru adzeel baba kii Jai Ho!(Bravo IT Saint Adzeel 🙂 ). Don’t know about his IT skills but he has great career avenues in Astrology.

  2760. Some good solid advice there Raj 🙂 … We’ve all watched for over a year, waited, waited, waited and waited some more for this product to hit our greedy multi-touch love’n fingers. It’s so close now that time has come to a stand-still and everyone is getting impatient. We seem rather quick to spit out some nasty comments (myself included) when we don’t get what we want but that’s somewhat counterproductive. I have zero doubts in this product and lets try and keep something in mind here. Just because the NI team has the knowledge, inspiration, dedication and most importat – passion to create such a fantastic tablet doesn’t mean they have the rest of the skills necessary to launch said fantastic tablet globally with zero bumps along the road. I’m sure they can tackle the challenge but they may not be experts in that area and will learn very quickly along the way (Tiral By Fire). NI is a start-up company after all and they will clearly need time to firmly plant their feet and make their mark in the feature lacking, innovation deprived and half a.s.s.e.d attempts tablet market. We can’t hold Pixel Qi screen availability against NI and simply need to be a bit more patient. This product has to succeed and I will root for it until the end because there just isn’t anything else that can even come close to what NI has to offer. Lets face it… I don’t think Steve BBBJ(ob’s) gives a crap about what features are missing and I can almost guarantee Apple’s focus for IPAD 2 is still on how to squeeze the consumer for every penny possible while still offering as few features as possible.

    Quote: When compared to Adam the IPAD is like a unsatisfying no sugar, fat free desert that just doesn’t hit the spot. Whats the point?

  2761. My comment has awaited moderation for two days, so here it is:

    Hi Rohan!

    I have a recommendation (as soon as you have the time.) NI needs to hire a professional (or a few college kids) to complete the other parts of the website that do not have to do with the actual Adam tablet itself.

    The section called “About” should talk more about the history of NI and its key team of developers who have worked together and created Adam. Maybe a few pictures of the key people at NI would be good. See www (dot) pixelqi (dot) com/about_us for a simple example.

    The “About” section might include a brief discussion of your outside development partners too (discuss Pixel Qi and provide the link to their page. Are there other companies that are working with you and providing something about which we should know? Then put it there in the “About” section.)

    Then, in the “Developers” section, discuss how geeks can create (or adapt) Android apps for the Adam. This is where you could tell us how we can “JOIN THE ADAM DEVELOPER PROGRAM” and how we can get the SDK to build our own apps for the Adam, etc. See developers (dot) facebook (dot) com –- and see developer (dot) apple (dot) com.

    This does not need to cost you a lot of money to hire someone, and it would take the responsibility off of your back.

    Best,

    Pran

  2764. So now we learn they won’t have direct access to the android market, previously Notiion Ink sent al etter to

    That’s ELI for Short – blog stating it would have access.

    http: // elianahsharon.blogspot.com /search/label/Notion%20Ink%27s%20Adam%20Tablet
    ———————-
    Dear Eli,
    Greetings from Notion Ink!

    We really appreciate your concern. We would like to inform you that Adam will have access to Android Marketplace. Adam will support all the Applications that are built for Android along with few applications built only for Adam.

    We would also suggest you go through our blog notionink.wordpress.com and website notionink.in for all the details which are in the public domain. If you have any specific question we would be happy to reply.
    Warm Regards
    Notion Ink Design Labs
    ————————
    So Now Rohan is telling us that response is wrong, Adam will not ship with access to the android market, This is a major disappointment

    The links were posted in the notion ink blog, several times and many people myself included responded how great it was, Rohan, my question to you, if as you said you read all the post, why didn’t you correct this, we, your loyal fans, believed it would come with the market access, your own company sent out information stating it would, this should have been corrected a long time ago.

    I truely an feeling worse and worse how my purchase of two tablets. I now in leaning very heavily toward eating the 5% charge and canceling the LCD model I pre-ordered for my son. I still think I will stick with the Pixel Qi for myself, but I can’t imagine my son and wife trying hacks to get apps loaded on the adam.

    I am really disappointed, Rohan you clearly should have stated it didn’t have market access, since your own company publically stated it would include it.

  2765. If we already ordered, and our shipping has been pushed back to 15th – 22nd, if we get a pre-order email for family now can we get an earlier date.

    Seriously though, what is the point of sending the emails now, it is open to pre-order to everyone. there is zero reason to send them now. The original emails were to give us long time posters and early shot at pre-ordering and that ship has sailed.

    I have posted since August, and didn’t receive an email, if I received one now it would just extend the wound of being rejected as a family member last week.

    It would be saying, here is a link, becuase we know you are so dumb that you didn’t know you could press the button on the web site and pre-order without the email.

  2766. Probably worth eating the 5% cancellation fee now that (a week later) we know larger memory will be available. I wonder how many will cancel just for the extra memory.

    “8 (more variants coming soon) GB Flash”
    notionink.com/techspecs.php

  2767. My best guess till date about the mystery sensor is that it will be “Wireless Pixel Qi display module”.

    Foe more details on the same read here:

    h**p://pixelqi.com/blog1/2010/09/28/low-power-wireless-displays-made-possible/

    Plz replace ** with tt

    🙂

  2768. h**p://pixelqi.com/blog1/2010/09/17/pixel-qi-tablet-availability-diy-screen-success-and-other-updates/

  2769. @friendbis: Another trivia while we are on this: I believe this fact was first flaunted notably to the rest of the world by a forgotten PM PV Narasimha Rao.

  2770. Just read and then check out the site.

    “8 (more variants coming soon) GB Flash”
    notionink.com/techspecs.php

    What the F*** is going on, let’s screw our “Family”. So future Adams you will be able to select more memory and we get stuck with only 8GB. I am really thinking about canceling my order for good and just say screw it like you are doing to us followers. But I understand it all about making money, Which I understand, but do not screw us because you can, that is just not right… Mr. Shravan this in not right. I call you by your last name since I know we are not family, family do not screweach other, at least I do not.

    thanks for the screwing……

  2771. There is a big terminology problem both on the NI website features page and on the comments on this blog: People do not understand the difference between “memory” and “storage” and use these terms interchangeably…

    Since memory generally refers to RAM, it would be better to talk about storage, or even better to talk about the on-board SSD size…

  2772. “Wireless Pixel Qi display module/Proximity Sensors” OR maybe both of these!

    I may like to share anything with my friends…………Specially when they are around me with their Adams.

    Digital TV
    The way we interact with TVs. I should be able to talk to my friends on cricket screen and share excitement about Dhoni’s 3rd 6. Watch video lecture and if i dont get some thing, ask my friend to share that 2 min of video and tell him to explain. ———– Here Rohan is hinting at a scenario in which you don’t actually transfer a 2 min video to your friend’s Adam thru bluetooth/Wifi, but instead you share with him that 2 min video clipping from your video tutorial/class and ask him to explain it to you in realtime! Thats one more subtle hint at the Mystery Sensor!

    See this post: h**p://prezi.com/srz8mwlouxyn/title/ “”plz replace ** with tt “” as pointed by Vamsi in his earlier post above “Vamsi said, on December 15, 2010 at 10:51”!

    Proximity Sensors have also been mentioned in this post and so are the Gravity Sensors! although Gravity Sensors can/could be emaulated by software too, Proximity Sensors can’t be!
    Furthermore the last line/quote in this presentation says/discloses this:- “Let user define his own gestures for a bunch of tasks!

    :):)

  2773. “Wireless Pixel Qi display module/Proximity Sensors” OR maybe both of these!

    I may like to share anything with my friends…………Specially when they are around me with their Adams.

    Digital TV
    The way we interact with TVs. I should be able to talk to my friends on cricket screen and share excitement about Dhoni’s 3rd 6. Watch video lecture and if i dont get some thing, ask my friend to share that 2 min of video and tell him to explain. ———– Here Rohan is hinting at a scenario in which you don’t actually transfer a 2 min video to your friend’s Adam thru bluetooth/Wifi, but instead you share with him that 2 min video clipping from your video tutorial/class and ask him to explain it to you in realtime! Thats one more subtle hint at the Mystery Sensor!

    See this post: h**p://prezi.com/srz8mwlouxyn/title/ “”plz replace ** with tt “” as pointed by Vamsi in his earlier post above “Vamsi said, on December 15, 2010 at 10:51”!

    Proximity Sensors have also been mentioned in this post and so are the Gravity Sensors! although Gravity Sensors can/could be emaulated by software too, Proximity Sensors can’t be!
    Furthermore the last line/quote in this presentation says/discloses this:- “Let user define his own gestures for a bunch of tasks!

    🙂 🙂

  2774. I hope you’re wrong 😦 … If there is no Android market support that would be a huge downfall. If the genesis apps are great I’ll buy them but there’s no way the genesis store will provide all the apps I want..

    @Rohan – This needs to be verified for sure. Will there be support day 1? Will there be support after a month? Without android market I’m sorry to say the device is pointless. So many features and so much thought put into innovation it would be a darn shame to limit it with no android market.

  2775. AND YOU FUCKING australians……………………aren’t u smart……………..maybe you are IDIOTS………………………..;)

    😀

    😛

  2776. The new Google Maps 5 looks sooo good on Android… this would be excellent on the Adam!

  2777. Comments have really slowed down the past 36 hours…even more so in the past 12. I guess there is nothing wrong with that, but I do find reading the comments entertaining.

  2779. Ya no kidding… Perhaps I can now check off “Notify me of follow-up comments via email” and actually be able to read all of them. Before it was like an E-Mail every second lol

  2780. yeah, but WordPress (as you know) scatters comments in random places. The only way to read them is through email…they get somewhat organized there, plus you get them all.

  2781. Rohan said it today in an interview, Market Place access will not be provided in the initial adam, it will have to wait until Honeycome. He only said it would support Android apps, but diffenately said NO MarketPlace

  2782. @Rohan- I have to agree with what some are saying about th 8GB… Your previous posts have said that you would release multiple variations of internal HD capacity. Now you are saying ALL variants that were sold on the initial preorder are ONLY 8GB?!?! The point here was to provide a product that beats the competition in all aspects, including price. When you release the preorder we saw a $50 increase on price in the top of the line model. Not a problem, still worth it… But now it has become clear that it only has 8GB in the TOP OF THE LINE VERSION? I certainly hope this is upgradeable by the user because this is unacceptable. I accept your $50 price hike, but I do not accept a reduction in capacity of a product that I have spent so much money on. Your information is misleading in its ambiguity and I am inclined to CANCEL my purchase based on misinformation and wait until you decide to produce a solid product with solid specs. I have always believed in you Rohan, you have added option after option to this device and made it appealing EVERY time you added something… Now you have taken away from the product and this is unacceptable.

    if the internal Drive is upgradeable I will deal with it and change out the drive myself. But if it is not, there is a serious flaw in your product. who wants to buy the most expensive version of a product that has a flaw like this?

    -Disappointed regards,
    Albert Wertz

  2783. P.S @rohan, my Samsung galaxy S phone (Captivate) comes with an internal HD of 16GB and has a micro SDHC port for expansion… I got this phone for free with a new contract with AT&T…

  2784. Ok after reading above I understand that its 3.0 “meant for tablets” that will get the device access to the Android Market. It makes 100% sense and it should be out soon 🙂

  2786. Nice suicideclown1… I have the same phone and absolutely loving the AMOLED display. Hands down no other display can touch the quality of an OLED. If they can ever get the manufacturing costs down for bigger displays and increase the life of the blue organic LED’s it would be the end of Plasma and LCD 🙂 … mmm paper thin TV’s… so sexy 🙂

  2787. @friendbis said, on December 16, 2010 at 17:17

    “Guys have you seen this Video?””
    I think Rohan mentioned this video. I will have to check the older posts. It was placed here a while ago. I personally saw when it first came out.

  2788. Hmmm reflecting upon recent revelations (interviews with androidheadlines), plus interesting overtones of investor control, plus trackpad shortcomings, plus disappointing revelation of initialy released internal storage, plus Google’s completely unnecessary restriction on who can access android marketplace (shame on you Google), I think than adam has gone from unfrekinbelivable, to merely incredibly amazing.

    When we are able to get to grips with eden, when we find out just how powerful adam is I think we’ll be ok, and thinking about it further, it can only get better from here!

    Phillip

  2789. The folks at pixel qi are techinical wizards. I have hope someday we can get the saturation and contrast of an super amoled with the backlight off mode of the 3qi

  2790. Can someone please point me to where it has been said that the rear trackpad will not be enabled because of performance?

  2792. @ the person who is ragging on NI for hiring students to work without pay for a promise of hire in the future.

    This is not an uncommon practice in the US. They are called unpaid interns. This is frequently done in the business world and is even a practice in some medical fields.

  2793. @Monsignor Dubois,

    >Don’t think in French when you write in English

    Oui

    that’s about all I know, that and “croissant”

  2794. I don’t get your question. If you mean upgrade to PQi, you will probably have to cancel one, and then pay for the one you like. Sounds logical.

  2795. That is understandable for one or two interns but not the majority of the workers….. Normally if in school yet it would be for a semester or two not the whole year or more….

    Come on clown1…

  2796. Rohan stated back in CES 2010 that android market would not be available on the adam and they would have their own market. This should not be a surprise. Also, you should be able to get whatever apk file you want on the adam form another android device if you have one (like I do). For those who do not, I’m sure the access NI will provide will provide the apps you needs most with adam!

    Also, the slowdown of posts is certainly because of the requirement from wordpress to log in with an account before you post now!

    Looking forward to shipment of my new adam (which is now jan 15-22…)

  2797. Ok this is pretty cool, as I feel like a black sheep in the Notion Ink “family,” I don’t feel to bad about posting this… especially since they are two different types of devices.

    Rohan, this would be a pretty cool idea should NI expand into more than a tablet manufacturer.

  2798. I am very upset.

    My delivery date changed for no reason, I pre-ordered right away….
    Order Number: NIO581316

    I e-mailed support and received no answer. This is a big deal for me…. I spend money and expect a minimum customer service level

    Rohan sometimes has no clue about his own customer support. Someone on this forum mentioned his pre-order was delayed and he replied ‘ that’s very strange’. Then that same thing happens to a lot of people. Then we find out in an interview on slashgear (and not here on the forum!) that Rohan said this would affect ‘only’ 50 people (WHICH IS NOT TRUE).

    NI charges $ 600 today but ships over a month later. Not very professional- should be charged when shipped (and if the credit card company is responsible, they are not professional)

    The 8+ GB is really only 8 GB, but other versions will be available (after I already pre-ordered…). NI was not clear on the spec sheet. The fact that I pay a lot now and others will have better hardware than me leaves a bad taste in my mouth.

    Price went up (550 vs 500) and specs (hard drive, android market) went down.

    $50 for shipping world wide is not expensive, but we should have known before we were ready to pre order. Surprise charges are not good.

    USA 3G version – could we have it in T-Mobile frequencies? Do we have any choice on the matter? Will it work only with AT&T 3g? Can we have this clear in the spec sheet page? Can someone choose what 3g to order?

    Android Market – first Rohan told us the UI can be divided in 3 screens for better view of Android applications that are made for regular phones, not tablets. Now, suddenly, Android Market is not supported until Google releases Honeycomb? Poor communication once again — and Android Market was a must for a new tablet that has only 20 applications on board.

    Interviews – we put down $ 600 on faith and we have to look around for interviews on the internet to find out the back track pad is not functional (WE ASKED 100000 TIMES) and the Android market is not on board from day one. Didn’t Rohan say we are family? Shouldn’t we know first?

    I still love NI and have faith in Adam but communication is key and you can’t sell a product without clear specs (or worse, changing specs along the way while $ 600 are paid). I think pre-orders were rushed…but why sell 1000 units now if you can’t deliver for over a month?
    I am not a hater and I don’t want to complain for the sake of it- by pre ordering I took a risk and I know it and accept it. It’s just that I feel cheated.
    After pver a year of following NI I would have thought I’s day this but I am considering canceling my pre-order….

  2799. I was under the impression that Android apps (from the Market) would play on the Adam, but on one of the Eden panes, just not in full-screen mode. I am curious to know what apps currently available in the Android Market people would want to see working on their tablets. That is to say, something that’s likely not included in the as-yet unannounced 20 apps bundled with the Adam and the others under development by other developers. I haven’t spent much time at the Market, but I did see the Top 10 list, and they all looked pretty blah to me. Your mileage might vary. So, what is that app out there whose absence on Adam would crush your spirits (other than Angry Birds)?

  2800. As I said earlier, “shady company, shady product”. CE-oh and employees are not on the same page. With 8 GB internal storage and price $600 ($550+$50) plus $30 for 16GB micro SDHC ($630). It is same as iPad but inferior product overall. I am not an apple fanboy (infact i replaced my iPhone with an android phone) but i am thinking in terms of bang for the buck (quality of hardware + quality of software + number of 3rd party applications + support etc.). iPad still wins the race.

  2801. @itsanavthing
    Well, I have to disagree. I went for the LCD. And I think it makes a lot of sense. The specs are great in both versions.

  2802. @friendbis
    So far, from the sansung tablets I held and played with, not very impressive. they were slow, and the price, sorry, not worth it. I like the specs on the Adam a lot more than the Samsung’s. By a mile. And the video, lets wait and see.

  2803. Let us see how many comments are getting posted everyday from last few days:
    Dec 12th—78
    Dec-13th—70
    Dec-14th—71
    Dec-15th–154
    Dec16th—159
    Dec17th— 43+

  2804. Fu@$ the word press. Sorry guys lots of comments are spread in a disorganized manner on other pages also. I wonder what type of Dic@Head#s run this shiitpress, OOPS, I mean wordpress.

  2807. Dear Ruby,
    Cheer up, don’t get depressed, it is all part of the game. If Rohan and company had told you before, about the lack/ non-functionality of track pad and that the internal hard drive is only 8 GB, a lot of people would not have bought it. It was all his marketing strategy to get people pre-order and release the real specifications later. It is an old saying,”the fruit of patience is always sweet”. I am sorry to say that the Pre-order community oops i mean the Notion ink family will get the worst specification and will have to pay more than anyone else. I had some information about the non-availability of track pad and the small capacity of internal storage before the pre orders started. there is one more surprise, the multi-touch on adam is not as sensitive as on an ipad or samsung galaxy, but i don’t think that matters much. Also the color saturation on adam is a bit lower. But i think these minor issues won’t overcome the ability to read books in the direct sunlight. but a word of caution, you will find kindle3 has a far greater contrast.

  2808. A GOOD ONE MAN. This is called as KLPD (Khaday Laand pe Dhokha) in our hindi language.
    i feel very sorry for you In-Family Guys. Rohan as usual is sleeping somewhere and even if he replies it is some sort of vague response. Yes it is true that people on this blog are less important than the editors of slashgear or android police, that is why he talks to them in detail, while keeping the SHEEP on this blog un-informed about them being let to sacrifice with a smile on their faces.

  2809. itsanavthing,

    Lack of support for Tablets on Android Market is not Adam’s fault. The same can be said for any other Android Tablet (including the Galaxy Tab) that is running Non-Honeycomb versions.

    http: //www dot pcworld dot com/article/212804/google_sets_sights_on_tabletcentric_android.html?tk=mod_rel

    Andy Rubin is Google’s vice president of engineering

    “The big news is that Rubin confirmed that while Honeycomb would be a tablet-centric operating system, it would also run well on smartphones. Unlike previous versions of Android, which are optimized solely for smartphones and not for tablets, Honeycomb will apparently be optimized for both.

    “We’ve added new APIs to Honeycomb… that allow the app to split functionality to multiple views and multiple columns,” says Rubin, explaining how Google is making Honeycomb work on both types of devices. “The same app that runs here will run on a phone… But on a tablet the app will express itself a different way.”

    Rubin would not give a specific date for when Honeycomb would be released and would only say it would come out sometime next year. Samsung’s Galaxy Tab is currently the only tablet that runs on Android, although it uses the 2.2 “Froyo” edition that is not optimized for tablets. Google has said that tablets based on non-Honeycomb editions of Android will not properly run applications downloaded from the Android App Market.”

    Everything will be fine once Adam gets updated with Honeycomb.

  2811. @Boybarbados Can you tell us about the your source or the credibility of your source.(specially the multi touch part) Thanks

  2812. *I am sorry i posted the comment in the wrong place, so just reposting, i am worried about new important information like, new variant, no android market yet, cropping up just now is making it even more difficult to decide on the current variant of adam.*

    It seems 18th Dec will be Rohan’s next post.

    Well from his latest interview to androidheadlines it seems that rohan might limit the blog posts or the information he gives to us a bit now. Fair enough, once the adam is released i think it will talk for itself but its always nice to hear from the creator.

    also a few things that have been cleared recently:

    Trackpad is present but might not be enabled?! If you are going to give it anyway, then why not just enable it also, its no use just sitting there.

    No android market support as of now, but all google apps will work. Market would have been nice but i do understand the limitations for tablets currently.
    A question to Rohan then when honeycomb arrives and with it the market for tablets
    also, will we be able to upgrade? or the ADAM will not be compatible?

    the “+” in (8+) GB meant more variants, common there were a lot of ways to say that before. Well what capacity ranges? I think i will hold out till then as 8 is not close to enough. 32 is a must now.
    well then two other questions for Rohan, one, will current adams be upgradable to higher capacity internal memory? Second, any info on the other variants cost and expected availability (even in the range of a quarter like Q1 2011)???

    Is the moderation and wordpress account necessity all part of Rohan’s rethinking of the blog??

  2813. Hey, all!
    I have one sincere request for Rohan. Tomorrow is the D-Day. I can’t seem to control my anticipation for tomorrow-when you release the videos of Adam and Eden in action…

    BUT, I have seen the videos that are on youtube and other sources already (older videos).No even in a single video have you shown anything defintive. It was either the prototype hardware, a defunct OS, sluggish response (because it was running soimething that would be different in the final version) etc. The only thing that we have really seen properly is the PixelQi Screen. I think the community will agree with me, the videos that are already in this space are BAD. PERIOD.

    Not saying that tomorrow will be the same, but I sure would be disappointed, if that is the case. We have all crossed the point where we will be satisfied with half-baked videos of the Adam-We need something strong, and something definitve. I am aware this is -well, obvious; but it needs to be said.

    Also, from the older videos, seems like you are making the PixelQi your USP. Not saying you shouldnt, because its a great piece of hardware, BUT you simply cannot leave the LCD models out of your videos.

    All the best for tomorrow. Hopefully, by the end of tomorrow, all of us will be as excited for this tablet as we, until recently, were.

  2814. I wanted to say as NI is going to make few more variant in storage part but those who pre order will be getting only 8GB onboard storage. As the Adam is not yet shipped, is it possible to upgrade my Adam to higher storage (may be 64GB+), I hope we all are ready to pay for it.

  2816. @ mhasija, Hi mate. you should have a look at post above, “People like Alex really need to exercise some restraint when posting on a public forum”

  2817. “I had some information about the non-availability of track pad and the small capacity of internal storage before the pre orders started. there is one more surprise, the multi-touch on adam is not as sensitive as on an ipad or samsung galaxy, but i don’t think that matters much.?”

    what the hell…….u r wrong…..source of ur information?

  2818. Give me an Adam and a few hours and you´ll have your Android market. It´s not that difficult to add.

  2819. Hi Rohan,

    I have written two times to pre-ordersupport as you have pleased my because of the shipping delay in my order. But I get no response from them ?!?!

    I know, they have a lot to do, but my estimate shipping date is still changed to Februar 2011 😦

    Could you help me ? The order number is NIO7534622

    Thanks,
    Harvey

  2820. The good: The ViewSonic G Tablet is one of only a handful of Android-based devices offering a 10-inch screen at an iPad-besting price tag.

    The bad: Adapting the smartphone OS to such a large screen requires many custom interface tweaks that fall short. Lack of official Google mobile services and Android Market limits potential. Many third-party apps don’t work as expected.

    The bottom line: The ViewSonic G Tablet carves out a unique niche among Android tablets, breaking away from the smartphone to become a type of domestic dashboard. Unfortunately, many key benefits of the Android OS are lost along the way.

    Read more: http:// reviews. cnet. com/ tablets/ viewsonic-g-tablet/ 4505-3126_7-34431221. html#ixzz18M457Obs

  2821. >quality of hardware + quality of software + number of 3rd party applications + support >etc.). iPad still wins the race.

    quality of hardware: We don´t know the actual build quality of the Adam yet but the electronics wipes of the Adam wipes the floor with the iPad (dual core Tegra 2, full HD decoding, HDMI out, microSD slot, Camera, 4 times the amount of Ram, pixel Qi display, GPS even on Wifi models, better battery life, USB ports)

    Quality of SW: Again we don´t know the actual performance of Eden UI yet but having played with my colleague’s iPad I think it´s not that hard to beat. The single app UI of the iPad is IMO awful, especially with all those iPhone apps that can either run blowed-up full screen or original resolution centered with huge borders all around. The worse (for me) in the Apple eco-system is iTunes (and the main reason why I sold my iPod touch and iPhone and wend to Android)

    number of 3rd party applications: sure Apple has 3 times the number of apps compared to Android and nicer games (at this moment). On the other hand the Google experience apps are much better on Android (Gmail, Google maps 5.0, Google Talk, Chrome to Phone) The Android market can be installed in a few minutes on about any Android device.

    support: I´ll give you that one… a Indian start-up company is less likely to be able to give you better support than a 30+ year old company with local presence. On the other hand charging $30 to replace a rather fragile glass back of a phone……

  2822. My reply should have appeared just below tech4who’s post of December 17, 2010 at 09:21

  2823. Thank You! I swear tho, the link for me didn’t work – went back to first page…weird, but yea I read this before, I love their graphs and EXTENSIVE review of video cards, comparisons, etc – they are awesome, but just one of the many sites I use when I want to seriously research a product.

    Regards,

    Alen

  2824. … Well it’s depend where you’re living

    adam with PQ 3G: 8gb + 16gb = 24GB. All that for 630$ >> 470€
    Apple 3G + 16 GB = 630$ >> 600€

    For a better product… ?

    Just kidding 😉

  2827. So everyone, tomorrow is “V day”!!!

    – sort of, depending on your time zone anyway 😉

    Excitement much!!!!

  2829. hiya Phillip, nice to see you around… if not anything I am waiting for the return of all the regulars here… return of the Titans 🙂

    as for Adam it will arrive when it should has been my mantra – so not unduly worried here

  2831. you know it already? why the hell you did not share before it???? if you dont like the product why are you still roaming around here???? agreed that there are a lot of hickups but if you dont have the real source, just go to apple website and join the other apple fanboys. dont spread rumors.

    did you really try samsung galaxy? i dont think you ever saw one 🙂

  2835. That page 2 link did not work yesterday. I had the same issue, even when i tried pasting in the page 2 link.

  2836. I really find it incredible all the nay sayers that appear on this blog.

    Let put it this way. if I were Rohan and I wanted to make a real success of what I was doing, spend all this time to tell a story about this new product, get a whole lot of support from the community that will support it and on sell it by their recommendations. Do you really think he would completely sell that market out. Do you really believe after all this work he would destroy the market and followers (Family) that have joined him on this journey and being so close to being ready for market he is going to stick it to that very market?

    I don’t know about you but that would be a very dumb move. And from what I have seen of Rohan over this last 12 months, in Video’s and his communications in the blog and presentations it just does not measure up.

    Can the doom and gloom people just find some dark hole somewhere and go and hind in it. You are really becoming very boring, and you still don’t get it. Even when the adam is in the market you probably still won’t get it and you will most probably have an iPad anyway. Just because you are not happy with your device that you have spent good money on, it doesn’t mean you have to try and rain on everyone else’s parade.

    A lot of the other comments are starting to return to the interesting stuff and talking about other offering in the market is quite interesting as well. I still haven’t seen anything to convince me that my choice of the adam was incorrect. All it does is confirm what I have believed for a long time. The adam is going to be a change in what tablet devices are going to offer in the way we work with our interface into our technology world. Looking forward to Rohan’s next release. 🙂

  2837. Oh, and one more thing. All this confusion about time zone needs to be done with once and for all… Please dont do the same mistakes again. Be definitive this time. Tell us at what time we can expect the videos…

  2838. Dear Friends,
    I am originally from India, have been living in Albuquerque, New Mexico from last 10 years. I have an apple store and a best buy within 10 min drive from my home. i often go to these stores on the weekend. If you go to a best buy store, you can find the samsung galaxy near the place where they sell phones but the apple i pad is at the back of the store near the laptop display area, while as Archos tablet is way to the left near the front of the store. They have all cleverly placed them so you can’t compare all of them together, but as i own an ipad i was able to compare it with each tablet, the multitouch on samsung galaxy is not as responsive and smooth as on an apple i pad, archos has the worst multitouch of the three. There are two more tablets on display near the archos but they are not worth even mentioning. So now the question where from i got the information, it is an easy one, my brother works for microsoft in seattle, WA and my two cousins work in a software company in Bangalore. But the most important clue for the lack of track pad and only 8 GB storage is Rohan’s website itself. As you must be aware you cannot sell stuff to US customers that is different in anyway from the specification page, they will sue you, that is the reason you don’t see track pad mentioned on the specs page even though it was the most revolutionary thing Notion ink had. I think they are having some patent issues with Sony PSP2,and also Motorola Charm smart phone has a back track pad which they call backtrack navigation pad. So Rohan did a good thing by not activating the track pad and thus avoided the possibility of a law suite which by the way is very common among software companies.
    I own an Iphone 3GS, a sony PSP, an i mac, an ipad, a kindle-3(3G), a sony reader and Delll M1530 XPS, i am not boasting, i mean to say that i am not blind to the latest electronic gadgets. I can assure you that if you want to read books nothing comes close to the extremely light weight and portable kindle3 but then it is only a reader even though they have a browser but it is better to use it only for books, the only problem i have with kindle 3 is that there is no color. I bought my Ipad(32GB)in april this year,used it a lot everyday mostly playing games like Real racing and asphalt, i also loved the element application, and loaded about a thousand books on it using Good reader, everything was going well but one fine morning i found out that my ipad is dead, didn’t respond to reset or when i connected it to my laptop. so i called the customer support, they told me to do the same things i had already done but the ipad didn’t respond. So they apologized and told me to drop off my ipad at the nearest USP store, i did not have to pack it or pay anything. it just took me 5 minutes to drop it off and that was it. within next 48 hours they sent me a new ipad by Fed Ex without me paying even a single cent. I am saying this only because i want Rohan to bring his marketing strategy and customer support at-least at par with the other companies selling tablets. we all love Adam and want it to succeed. Notion ink should improve their customer service and try to get Adam into a retail store like best buy. I wish Rohan and his team success.

  2839. I was going through the website just for the sake of nostalgia for how exciting and romantic everything had been before the pre-ordering began.

    I thought to myself, wait, this is a device that has been crafted with much more love and attention than most of the others out there, or expected to be out there. What was it that attracted us to it in the first place?

    Was it the price? Well, to an extent. We all knew just how much we were willing to pay for a tablet, and the available options were not good enough for the money.

    Was it the design? To be frank, the first pictures that I saw of the Adam were much more industrial, and yes, later renders were of a sleeker-looking device, but that was because of the bezel thickness. The design still looks good, but we will only know tomorrow just how much the bezel adds to or detracts from it. No show stopper though.

    Was it the OS? Umm, yes, to an extent. We did not want to get tied down to the Apple millstone. Android was promising more flexibility, but lack of Android Market access does puncture some balloons.

    Was it the UI? The UI came much later. We like the concept, and good multitouch is an absolute necessity, but Eden was always secondary, though a breath of fresh air for us. Yet, we would have gone for Ubuntu with equal fervour.

    Was it the feature set? Yes, I always wanted a screen like the Pixel Qi or the Mirasol. I wanted a tablet that was more than a big cellphone or a WiFi LCD photoframe. I wanted a tablet that allowed me to do more rather than stop me from doing much. I am happy with the current feature set, although a quite skeptical now of the Pixel Qi’s colour and crispness, and the storage should have been larger. Much larger.

    Did we want the One Tablet To Rule Them All? Definitely yes. All of us wanted to show those iBoys what good devices looked and ran like. Sadly, with all the delays and cutbacks, the Adam has lost the incredible edge it had at the start. Still, it could be the best tablet out there, for a while.

    Were we rooting for the underdog? Yes, but only because the underdog had a good idea and demonstrated conviction and commitment. With all the controversies and fiascos, it was this that kept us from going away.

    So let us take a look at what remains with us now. We still have a tablet that has hitherto unmatched features. We still have a tablet that looks very slick, and is very lightweight. We still have a tablet with a shiny new UI. Gone are the dreams of a treasure trove of apps, but we still have the hope that what will come packaged would be better than rudimentary, and that multitouch will work without a hitch.

    And what is it that Notion Ink has to do now? Deliver a tablet that is well engineered, and not shoddily built. Deliver a tablet without further delay. Deliver a tablet that works as good as advertised. And then, deliver the support and service that is routine with your entrenched competition.

    Now, boys, we leave all of it up to you to deliver. This is your make-or-break point.

  2840. @boybarbados: I agree with you. Customer service is the face of the company after purchase and if this fails it doesnt matter how smart you are, what your dream is, or who is in your family. If you cant return e-mails, warranty a product, or communicate effectively with everyone, you will fail. This is one of the main reasons most companies dont launch globally, it is too expensive to provide personal support/customer service to everyone.

  2842. Some brain dead way of writing the moderation algorithm has ensured that I was unable to post with another display name, even after registering with WordPress. Aren’t they supposed to be open source? Why hasn’t anybody looked into this niggling little fault?

  2843. Thanx for sharing @Nishit… I noticed it on the RSS feed. You were not able to repost, so here u go..

    Nishit said, on December 17, 2010 at 19:38

    I was going through the website just for the sake of nostalgia for how exciting and romantic everything had been before the pre-ordering began.

    I thought to myself, wait, this is a device that has been crafted with much more love and attention than most of the others out there, or expected to be out there. What was it that attracted us to it in the first place?

    Was it the price? Well, to an extent. We all knew just how much we were willing to pay for a tablet, and the available options were not good enough for the money.

    Was it the design? To be frank, the first pictures that I saw of the Adam were much more industrial, and yes, later renders were of a sleeker-looking device, but that was because of the bezel thickness. The design still looks good, but we will only know tomorrow just how much the bezel adds to or detracts from it. No show stopper though.

    Was it the OS? Umm, yes, to an extent. We did not want to get tied down to the Apple millstone. Android was promising more flexibility, but lack of Android Market access does puncture some balloons.

    Was it the UI? The UI came much later. We like the concept, and good multitouch is an absolute necessity, but Eden was always secondary, though a breath of fresh air for us. Yet, we would have gone for Ubuntu with equal fervour.

    Was it the feature set? Yes, I always wanted a screen like the Pixel Qi or the Mirasol. I wanted a tablet that was more than a big cellphone or a WiFi LCD photoframe. I wanted a tablet that allowed me to do more rather than stop me from doing much. I am happy with the current feature set, although a quite skeptical now of the Pixel Qi’s colour and crispness, and the storage should have been larger. Much larger.

    Did we want the One Tablet To Rule Them All? Definitely yes. All of us wanted to show those iBoys what good devices looked and ran like. Sadly, with all the delays and cutbacks, the Adam has lost the incredible edge it had at the start. Still, it could be the best tablet out there, for a while.

    Were we rooting for the underdog? Yes, but only because the underdog had a good idea and demonstrated conviction and commitment. With all the controversies and fiascos, it was this that kept us from going away.

    So let us take a look at what remains with us now. We still have a tablet that has hitherto unmatched features. We still have a tablet that looks very slick, and is very lightweight. We still have a tablet with a shiny new UI. Gone are the dreams of a treasure trove of apps, but we still have the hope that what will come packaged would be better than rudimentary, and that multitouch will work without a hitch.

    And what is it that Notion Ink has to do now? Deliver a tablet that is well engineered, and not shoddily built. Deliver a tablet without further delay. Deliver a tablet that works as good as advertised. And then, deliver the support and service that is routine with your entrenched competition.

    Now, boys, we leave all of it up to you to deliver. This is your make-or-break point.

  2846. Again… Thanx for sharing @Nishit… I noticed it on the RSS feed. You were not able to repost, so here u go..

    Nishit said, on December 17, 2010 at 19:38

    I was going through the website just for the sake of nostalgia for how exciting and romantic everything had been before the pre-ordering began.

    I thought to myself, wait, this is a device that has been crafted with much more love and attention than most of the others out there, or expected to be out there. What was it that attracted us to it in the first place?

    Was it the price? Well, to an extent. We all knew just how much we were willing to pay for a tablet, and the available options were not good enough for the money.

    Was it the design? To be frank, the first pictures that I saw of the Adam were much more industrial, and yes, later renders were of a sleeker-looking device, but that was because of the bezel thickness. The design still looks good, but we will only know tomorrow just how much the bezel adds to or detracts from it. No show stopper though.

    Was it the OS? Umm, yes, to an extent. We did not want to get tied down to the Apple millstone. Android was promising more flexibility, but lack of Android Market access does puncture some balloons.

    Was it the UI? The UI came much later. We like the concept, and good multitouch is an absolute necessity, but Eden was always secondary, though a breath of fresh air for us. Yet, we would have gone for Ubuntu with equal fervour.

    Was it the feature set? Yes, I always wanted a screen like the Pixel Qi or the Mirasol. I wanted a tablet that was more than a big cellphone or a WiFi LCD photoframe. I wanted a tablet that allowed me to do more rather than stop me from doing much. I am happy with the current feature set, although a quite skeptical now of the Pixel Qi’s colour and crispness, and the storage should have been larger. Much larger.

    Did we want the One Tablet To Rule Them All? Definitely yes. All of us wanted to show those iBoys what good devices looked and ran like. Sadly, with all the delays and cutbacks, the Adam has lost the incredible edge it had at the start. Still, it could be the best tablet out there, for a while.

    Were we rooting for the underdog? Yes, but only because the underdog had a good idea and demonstrated conviction and commitment. With all the controversies and fiascos, it was this that kept us from going away.

    So let us take a look at what remains with us now. We still have a tablet that has hitherto unmatched features. We still have a tablet that looks very slick, and is very lightweight. We still have a tablet with a shiny new UI. Gone are the dreams of a treasure trove of apps, but we still have the hope that what will come packaged would be better than rudimentary, and that multitouch will work without a hitch.

    And what is it that Notion Ink has to do now? Deliver a tablet that is well engineered, and not shoddily built. Deliver a tablet without further delay. Deliver a tablet that works as good as advertised. And then, deliver the support and service that is routine with your entrenched competition.

    Now, boys, we leave all of it up to you to deliver. This is your make-or-break point.

  2848. @boybarbados,

    What you have mentioned about the track pad and the memory is known to everyone after what was posted on the Notion Ink website. Please don’t try to reinvent the wheel by mentioning “you had sources and information”. Come on anyone can see the website and say that.

    Just because you have compared the Archos and Sansung to the Ipad, doesn’t mean that Adam will fall into the category of Archos and Samsung. Agreed that IPAD is great, and you are happy, I am pretty sure that you won’t be buying the Adam anytime soon, Why even follow the blog and waste your time?

    Regards,
    S

  2850. My guess would be the delay is due to changes being made to implement Android 2.3 on the Adam (previous renditions were all running 2.2 as the SDK was not yet available)

  2854. I am confused as to why this is out there.
    1. Did Rohan ask for a Poll?
    2. Has any other company release this info before release?

    Rohan changed things on this blog by giving info to us on what was going on and why decisions where made. I’m sorry but it looks like that was a mistake as many have not jumped on NI and demanded all the info. I would think that Rohan is now paying for that in two ways. 1 With all the bad press and 2 with his investors

    Polls like this are useless unless Rohan ask for them or says that they are Ok.

    FYI the adam does not have the Market until Honeycomb

  2855. There’s no doubt that the post tomorrow will make a large impact on Notion Ink’s success. I am wondering if there will be a new channel posted on the site with the videos Rohan is working on.

    I am still hoping that the video will be more of an interview / walkthrough on the key points we’ve been discussing thus far highlighting the operating system, etc.

    Still have the *feeling* that this first pressing of the Adam is not 100% what Rohan wanted to get to market. I believe he had big plans for this system which may have been derailed by patents, issues with production [how many pixel Qi screens could be developed] and expectations from the android upgrades to gingerbread / honeycomb.
    [these feelings are somewhat unfounded and are my “opinion”, so please take them as such.]

    I applaud Rohan for his vigor and passion to bring about a new paradigm in technology, but in the end, dates set by the company and the pressure WE put on Notion Ink to rush this tablet to market may end up hurting its initial launch.

    I’m really hoping the videos tomorrow knock my socks off and reinvigorate my initial passion for this project.

    One other note: I’m sure *someone* I know during the holidays will be receiving an Ipad and it’s going to kill me inside to watch them showcase it like a goddess on a pedestal while I twiddle my thumbs quietly in the corner feigning ignorance …

  2858. @Mike Thanks dude. 🙂 Actually I have been able to post once I changed back to my original (and real) name, but when I was using my new WordPress registration’s handle, all my posts went to moderation. The moment I changed the display name, the posts started appearing directly.

  2863. To those that thought that 8+ GB storage meant they would have more when pre-ordering: “Get real”. This was never mentioned in any of the slides.
    At the other side it would have been a nice gesture to provide the early adopter and the NI family that pre-ordered with a more generous offer. I’m not expecting the 128GB maximum that is supported. As far as I understood the interviews Rohan did it would be possible to change some system components independent of NI accesories. So I hope the storage card can be replaced easily by another one. I’ll take the extra cost for granted.
    We’ll know in a couple of hours ….

  2864. Meanwhile, look at these very nice images

    Boy On A Stick And Slither http : // boasas . com/

    Scenes From A Multiverse http : // amultiverse . com/

  2865. Happy to be helped for sure, Nishit!
    I’ve been mailing to NI and WordPress about it (without any anwer so far), and almost loosing my mind not being able to comment tomorrow 😉

  2866. Rohan, is it possible for you to procure your future parts Locally in India (Or USA) These days I try not to spend too much money on goods that have parts from China ( I dont dislike China, i just want to give other countries a chance, for the same reason I also go to other supermarkets besides Walmart).

    PS: I would buy ADAM for my whole family if you promise to start moving towards local procurement.

    Thank you

  2867. Ok after reading above I understand that its 3.0 “meant for tablets” that will get the device access to the Android Market. It makes 100% sense and it should be out soon

    One problem though, we have no idea if the adam up for pre-order now, will run Honeycom android 3.0, so the tablet I pre-ordered may never have native access to the android market. sure there will be some way to hack it on to the tablet. But I can tell you know, many many people will never do that and never consider the adam tablet without the android market. My wife for example, love the app store on her iphone and without the app store I would never have bought my iphone.

    Most people are not going to slide load, hack, or anything else to get the market place on there tablet. They are going to read a review of the adam and see this phrase which will be in every review. … it is a great tablet, but the genesis marketplace is limited and without full access to the android marketplace we can’t recommend the adam tablet” or they will end it with .. notion ink has promised full market access in the next release, so we recommend waiting till then ir tget wukk ebd ut with … with the apple app store exceeding 200,000 apps, we have a hard time living with the few hundred apps in the adam store. If you can live with the built in apps, then the adam is a great tablet, be we suggest you wait until the next release.

  2869. Quit whining about Android Market. It is just an app that accesses the market, it CAN be installed on your own. Just because Adam doesn’t come preinstalled with the Android Market doesn’t mean you can’t install it on your own!

    Here is the new Android Market apk:

    http ://forum. xda-developers. com/showthread.php?t=875067&highlight=android+market+apk

    Don’t forget to remove the spaces in the link…

  2870. @Shadowdancer1967
    Maybe there will be a surprise for the family? We’ll know as soon as they receive their Adam.

    Meanwhile… Wondering if Rohan is still around here, or doing his announced one last flight?
    Let’s hope he’s not in a plane these coming hours, so he can actually enjoy all our comments on the new info and video’s.

  2871. Adding the market is hardly hacking, it can be a single download (right in the browser of the tablet) and doesn´t need root.

  2872. Saginwalla aid “…Everything will be fine once Adam gets updated with Honeycomb.”

    what makes you think the current adam up for pre-order will run Honeycomb, it has been asked a thousand times on the blog and never once answered. There is nothing that says it will, just wishfull thinking.

    The reason the adam won’t have the android marketplace is because Notion Ink is not part of the open handset alliance. that is one of the requirements of google to be able to have marketplace access, Notion Ink, saved some money and never joined, that is the reason the galaxy tab has the marketplace, they are part of the alliance.

    the adam tablet has all the hardware requirements for the marketplace access, they are only lacking the political requirements. Google did this so that every small factory in china couldn’t easily product phones and tablets with the marketplace, to get it you had to be part of the alliance.

  2874. that indeed does make me feel a little ill – I hope the procedure to swapping a HDD isn’t too convoluted, as otherwise I may have to hop on board also.

  2875. @notioinkaddict:
    by the time i get mine, i want to know how that would work.

    How long before Honeycomb is out, you think?

  2876. The recently demoed Motorola “Google” tablet is rumoured to be running honeycomb and using a nVidia Tegra 2.

    Also, the latest rumours is that the minimum hardware requirements for honeycomb will be a nVidia Tegra 2…. which is also used in the Adam 😉

    www .intomobile .com /2010/12/15/nvidia-tegra-2-to-be-reference-design-for-android-honeycomb/

    So, it’s technically possible for the ADAM to be upgradable to honeycomb…

  2877. “Adding the market is hardly hacking, it can be a single download (right in the browser of the tablet) and doesn´t need root.”

    Hopefully it is, the few things I had read, you had to have an id of a valid android device.

    I also watched a few videos of the archo tablet with the one click download install of the marketplace and it looked pretty reasonable. I am not saying it won’t be easy to get marketplace access, I am saying without built in access, many if not most people won’t consider the tablet.

    one of the google news headline this morning on my daily search “android tablet” it over 50 tablets to debut at CES 2011, there is going to be a flood of announcements of tablets based on honeycomb, and most people are going to wait.

    I am not, I have already pre-ordered two adams, one pixel qi and one lcd, but even I am thinking of canceling the lcd and making my son wait for further news on developements of the adam. such as more standard memory, availablility in a store, so I could return it to best buy if it was dead on arrival, without paying a fee. If I buy it from a major retailer and it is dead on arrival, I can switch it for new one, Buying direct from notion ink, I have to pay shipping both ways, wait for shipping both ways, wait to see if they are going to charge for a repair or cover it under warranty.

    I am just saying that the more I learn, the more I think it is better to wait to buy the tablet. I will diffenately keep the pixel qi pre-order in place.

  2879. Almost there.

    So far, we’ve learned that some disappointing changes on the HW. I wonder if there is any disappointments in the SW. Are all Apps mentioned in Rohan’s posts available?

  2881. notioninkaddict said, on December 16, 2010 at 17:01 It´s TWO DAYS NOW

    Reply
    E. de Klerk said, on December 17, 2010 at 16:07 ONLY ONE DAY, WHAT UP!

    I am sounds pretty negative I know, and I am sorry for that, but what make anyone think they will hit the 18th in india, the last time they gave us was for a 6 hour pre-order window, that came in 12 hours, then the open up to all was to be base on pacific standard time, which is where I am at in california, and it missed that by another 6 hours. I would say the video would appear some time late on the 18th, probably around 10 or 11 at night pacific time. which would make it some time on the 19th in india.

  2882. Have the Terms and Conditions of warranty changed? I did not read the document during the opening of preorders…

    Specifically, the current warranty document mentions that NI will take care of shipping both ways, in case of a Dead-on-Arrival. As far as I remember, the biggest complaint first time around was that the buyer takes responsibility of shipping the DoA Adam to NI. Or am I wrong?

  2883. Dear Rohan and team,

    Please ensure that tomorrow with thousands of our family members trying to download your eagerly awaited videos, are not frustrated by the speed of download or server crashes!

  2885. Notion Ink was mentioned several times on Macbreak Weekly episode 225. They mention how the adam Tablet was one of the most interesting and exciting android Tablet devices if Notion Ink can deliver. Cool

  2886. I wonder what time-zone this WP blog is set to, it’s nearly midnight according to the latest comments…

  2887. excellent well thought out summary. Nishi your comment is definitely expresses our feelings. This should be a sticky comment so everyone is sure to read it!

  2888. @raja52

    THANKS, Rohan. I have received confirmation mail from preorder support.
    I am now able to see the order status now.

  2889. Eagerly awaiting for the video, hope it will shut the mouth of all critics out there ….

  2890. I’m confused – if the Android Marketplace is not present, the entire spread tabbing serves what purpose exactly?

  2891. Tess.y says
    “Almost there.
    So far, we’ve learned that some disappointing changes on the HW. I wonder if there is any disappointments in the SW. Are all Apps mentioned in Rohan’s posts available?”

    That is the big question, what I have come to conclude is that Rohan has a grand vision, which is really something pretty special. So, when he has been talking about adam, is has been talking about not just this tablet that is about to be released but about adam in the bigger picture, the adam that will be realized someday in the future, adam 2 will have part of it, eve will be part of it, adam 3 4,5 etc are part of the vision.

    The problem is we have been waiting for adam1, and assuming that the things he has talked about will be in adam1, which is not turning out to be the case.

    Just in October Notion Ink sent out emails to bloggers telling them adam would have marketplace access.

    http: // elianahsharon.blogspot. com /2010/10/i-heart-notion-ink.html
    Dear Eli,
    Greetings from Notion Ink!
    We really appreciate your concern. We would like to inform you that Adam will have access to Android Marketplace. Adam will support all the Applications that are built for Android along with few applications built only for Adam.

    What we all took that to mean, was that the adam we were going to order shortly would have marketplace access. But appearantly what it means is that some future version of adam will have marketplace access, the version that has Honeycomb, is now what Rohan is saying.

    So your are exactly right, we now need to find out just what the version of adam that I pre-ordered and is scheduled to ship Jan,15-22 (estimated) is actually going to be.
    ARe the 20 plus applicatons made for the tablet going to be available in this version of the tablet that shipps, or are those apps that are going to be available sometime soon.

    I mean when he said it would have a full office suite, I assumed that meant in the tablet I am going to receive, but now, it may not really mean that at all, It may mean the adam tablet someone ordered six months from now with have a full office suite.
    I guess in a few hours we will know some more.

    All the people who where mocking us for pre-ordering actually did have a point, we don’t know what we are going to be getting, we hope it is going to be great, we think it is going to be great, but we don’t know what it really is going to be.

  2894. nsriram said, on December 16, 2010 at 02:48 yes, same here. moved from Jan 9 to Jan 15-22.. I doubt that that this happened within a 5 minute interval. I have emailed the preordersupport email for clarification.

    Yes it is impossible that it was a five minute interval, my two orders were on two different days, and both were changed from the 9th to the 15-22 window.

    Rohan’s tech people must not be telling him the whole story. To say it was only 50 people would mean, if I were the very first person on the first day of orders to be affected and I was the very last person on the second day of orders to be affected, then they only sold 50 tablets in a 24 hour period. and you and all the other posters here fell somewhere in between my two orders. This is not very likely. I am just saying!

  2895. karen said, on December 17, 2010 at 22:22 @notioinkaddict:
    by the time i get mine, i want to know how that would work.

    How long before Honeycomb is out, you think?”

    Current rumor as of today is that honeycomb is going to now be android 2.4 and released as soon as February along with the Motorolla/google tablet.

    then Ice Cream will be android 3.0 sometime in June/July

  2898. Its already Dec 18, Indian Time 🙂 Cant wait to see the videos of adam 😀

    @Rohan: I know you are awake… Please dont make us wait longer.

  2899. And its like Rohan said, currently the android marketplace has no apps for a 10″ screen. Google has just added the option of extra large screens. If google opens the market, which I suspect it will, (Specially with Honeycomb), Adam can support the Marketplace apps also.

  2901. Oh? It’s December 18th in India? Then please join we in wishing Notion Ink a

    *Happy One Year Anniversary*

    from the day they brought the idea of Adam into our lives.

    Congratulations Notion Ink and best regards for a bright future!

  2907. Let’s try this again at the bottom of the page?

    Good Luck and Best wishes with many coming years of success.

  2909. Perhaps Rohan could switch to GMT (“Greenwich Mean Time”) for all of his announcements. Using Greenwich Mean Time: the local time starts at the 0 meridian passing through Greenwich, England – and you add from there. GMT is thus the same everywhere.

    Right now, GMT is around 7:00 pm on 17 December. India is GMT + 5:30, so it is just about one-half hour after midnight on 18 December. California is GMT – 8, so it is currently around 11:00 am on 17 December.

    If Rohan used GMT as the time on 18 December for when the videos will be shown, we would all be able to figure out what day and time it will be available in our area of the world.

    h**p://wwp.greenwichmeantime.in/time-zone/asia/india/time/ (replace ** with tt)

  2911. @themave

    Common-sense says Motorola-Google-Honeycomb are going to bedazzle CES-2011.

    Uncommon common-sense says Adam already got pushed out of the game 2 weeks back.

    @Notion Ink Adam
    Happy Anniversary all the same!

  2912. 55 mins passed… 😦 Better catch some sleep and get ready to see some videos early in the morning

  2913. I always liked Dot and Com (it is an old online comic that is not updated anymore, but I love the drawings and I love the online relationship between the dog and the cat.)

    h**p://www.dotandcom.com/

  2915. Thanks for the link. But what is that … I see “Notion Ink Adam Variant A / B 32GB”

  2916. Aha!
    @prantha
    You forgot to represent CET for the 60% of the pre-orders gang!
    And what about the few people from A?ST down under?

  2917. Rohan and his team are asleep right now. Let them sleep. It is around 1:00 a.m. in India right now.

  2919. Sri said, on December 18, 2010 at 00:46 @themave

    Common-sense says Motorola-Google-Honeycomb are going to bedazzle CES-2011.

    Uncommon common-sense says Adam already got pushed out of the game 2 weeks back.

    @Notion Ink Adam
    Happy Anniversary all the same! ”

    I and thinking the same thing. if at CES Notion Ink says, the adam will be shipping in a week to weeks, with no marketplace access, and the Motorola/google/honeycomb says we are shipping in February, They will totaly outshine Notion Ink.

    Notion Ink will still do well, they just may be religated to a much lessor role then they appeared to be heading for, it looked like they would be the tablet to have, for at least six months, but not anymore.

  2920. Warmest regards to Rohan & the NI team and congratulations for the successful launching of your 1sr product, the innovative Adam. This is trully a memorable moment as you have pushed the envelope in developing the 1st of what pomisses to be a line of true tablet computers. I thank you for allowing us to participate in the experience and look forward to more exciting developments.It is sad to see that so many are so short sighted and/or lack the imagination to see beyond the ordinary and pedestrian but don’t be deterred as there will allways be those who are loking for inspiration and appreciate true innovation. Many thanks!

  2921. Something told me to check up on my order status…that’s a serious delay! NI is now 0-5 when it comes to meeting statements/deadlines.

    I had seen something like this before, unfortunately. A small, relatively unknown netbook company in Haidian, Beijing (Silicon Alley) reported a breakaway slick, affordable netbook. However, they needed pre-orders to secure investor financing to start production on the product. A very closely guarded mock-up/pre-production version was all that was made available for viewing until production began, and was entirely different from the mock-up. In the case of NI, with viewing and demos as common as a tour of a stealth fighter the Lockheed Skunkworks, it seems to fit the scenario. Specs and deadlines are changing.

    I hope I am wrong. I f anybody has any information that would refute this possibility, please let me know. I want to be proven wrong, as I (perhaps foolishly) pre-ordered.

    Lastly, does anybody have clarification on the Adam’s ability to access Marketplace in its current incarnation? If the item ships Jan 22, how long until Honeycomb is ready for use? Thanks!

  2922. Is there any information / even a rumor about the price of Motorola tablet? After the Xmas shoppings, I believe people’s wallets are much lighter with their CC heavily charged. I wonder what does it mean to NI?

    I hope this video we all waiting for comes out pretty good. Good enough to persuade some shoppers to hold on to their money for Adam during this shopping season.

  2925. According to the latest rumour from an anonymous developer they say Honeycomb (motorola tablet) will be announced in Feb 2011 at the MWC in Barcelona:

    androidandme .com /2010/12/news/rumor-honeycomb-will-be-released-as-android-2-4-in-february-at-mwc/

    (Remove spaces for the whole URL)

    HAPPY 1 YEAR ANNIVERSARY NI! 😀

  2929. Regarding this issue with the marketplace, i dont really see how much use it will be in the current state considering it is targeted at phone and as such the physical display(to name one) will limit the majority of the apps. It wont be till gingerbread arrives that android itself will be able to seamlessly adapt between platforms. Eden is heavily customised to run on the tablet and much of the work that is being by Google to adapt from phone to tablet has been done with Eden but not back again.

    So when developers get gingerbread they can cater for both platforms. Many people might not realise but we are very much dependant on NI with this platform compared to the likes of galaxy tablet.

    Thats why we have a custom SDK, its not in NI’s interest to join the pack!

    But then again they can get away with it at the moment because they have killer hardware that no one else has….

  2937. This silly folks. From the sounds of some comments, many people on this list essentially don’t have the stomach to be early adopters. If you expect flawless execution – simply wait until the bumps have been smoothed over. If you can’t wait, get a product that’s already on the market. This is the price of early adoption.

    The only thing Notion Ink might be guilt of is marketing naiveté. Gee – how unusual would that be in a startup? They got us all hot and bothered months too early. That usually turns into crankiness, which is what’s going on now. When the first units successfully hit the streets, they will be able to afford the Market expertise they are missing now. Until they have initial success – technology gets all the (scarce) dollars.

    Options, in my opinion:
    – wait until you’re comfortable. This isn’t exactly life critical.
    – move on. Buy the iPad. Nothing wrong with it.
    – order it. Just use a real credit card. Your bank will reverse charges if product isn’t delivered.
    – breathe, all this angst gives you acne.

    Jamichl in Seattle

  2938. common Rohan, i can tell you are itching to post the next weekend special, feel free to post away any time now!!

  2944. Weird. The entire container div was empty for me. It’s not now. Maybe they were prepping the home page for the video…

  2945. Now that the spec sheet has been updated to “8GB (more variants coming),” I think Rohan has even more reason to ship something special along with preorders. Those of us who preordered now have to choose between keeping the order and getting the 8GB version, or canceling and getting a 32GB version.

    It sort of feels like the we are being punished for our faith in NI. Those who decided to wait are saying “told you so…”

    Personally, I want 32GB. That’s what I always wanted. I’m not happy with the idea that I need to buy an expensive card just to get to the storage I originally wanted, especially since I paid $100 more than I expected. (from $498 to $550 to $600)

    The price went up, and the features (storage) went down!

    So how about including something (like a microSDHC card) in the preorders as compensation for getting the raw end of the deal?

    Anyway, I know I have until early January to cancel the order, so there’s no need to panic now. We have plenty of time to find out more before we are locked into an early-model Adam. $30 isn’t that much.

  2946. saw that as well.. lets all take a few deep breaths. the video’s will come. It is still early.

  2950. NI claimed it would ship to the US via DHL, which carries an impressive transit time. I am not sure if that too, will be another statement that NI intends to shy away from.

  2952. OK, THERE IS NO BAD PRESS! Show me one bad press and I’ll get ….the third thing on your Amazon wish list for you! Come on, where is that bad press? Anyone saying this should show who’s baad! lol. It is absolutely vital to have any attention to your product launch, unless you’re selling drugs, but still people need to know. In a nutshell, as I’ve been following anything Notion Inky on the web, everyone’s saying woops, but nothing unexpected, and gets on with the excitement about the product itself.

    Ni Adam communities worth knowing about for discussions and future support:

    http : // forum .xda-developers. com/forumdisplay.php?f=892

    (XDA Developers helped me install the latest WinMobile software and also Android 2.2 on the same WinMo device that run side by side! amazing – expect total Adam support and no restriction modifications and tweaks).

    http: / /www . notionaddicts . com/

    Regards,

    Alen

  2954. “Now that the spec sheet has been updated to “8GB (more variants coming),” I think Rohan has even more reason to ship something special along with preorders. Those of us who preordered now have to choose between keeping the order and getting the 8GB version, or canceling and getting a 32GB version. ”

    What makes you think there is a 32gb version on the way anytime soon, There has been absolutely nothing out of Notion ink to give a hint there would be.

  2956. AP: Has the trackpad been disabled or removed on the production Adam?

    Rohan: It has been disabled since we need to give a mature solution. The possibilities are enormous on improving the Usability and we want the perfect solution to be made available to the users. We are working on some functionalities and it will only be enabled in next generation devices. Since we removed one, we had to add one, and thats our mystery feature.

    This is interesting from the interview, so the trackpad will not be available ever on this version of adam that we are pre-ordering, it had sounds from the prior interview it was just disabled while the worked on improving it, Now he is saying they aren’t going to introduce it until the next generation of Adam tablets.

    That is a bummer, I think it could really be a game changers and is something I was really looking forward to.

    I guess now it will be a conversation peice, as I show the tablet to people, I can say OH THAT, it is a tease for the next adam 2

  2957. @friendbis, Dec 18 at 00:46

    Looks like that site has just added a new search entry, i.e. those look like phone apps (small screen) and they’ve said they will work with the adam, they don’t look like adam-specific apps to me.

  2960. Then cancel your damn order, noone made your choice but you, and you can’t blame anyone for it. What family? are you insane? this is a tablet company, not a religion or a sect. I worked for an online store, and I CAN’T stand this lazy, fat, narcissistic, nagging Western attitude. Return what you got and wait till the ones you like are BUILT you %$&#N ! !

  2961. @ Phillip – The phone sized apps will look good on Adam due the Panel system. Look at the panels (which are designed to run apps) and they are slightly larger than a cell phone.

    The Panel System is where Adam is going to shine!

  2962. The new interview with Android Police is a great read.
    (remove spaces)

    http: / / www . androidpolice . com/2010/12/17/exclusive-wet-ink-our-interview-with-notion-inks-rohan-shravan/

    Enjoy

    Phillip

  2963. As promised earlier this week, Notion Ink CEO Rohan Shravan took time out of his schedule to answer a number of questions from Android Police. What did we ask the creator of the Android world’s most anticipated tablet device? A lot of the questions you, our readers, wanted answers to – as well as a few of our own. The interview, in its entirety, below.

    Questions From Our Readers
    AP: Many have speculated about Notion Ink’s production capacity – can you tell us how many Pixel Qi units were sold on pre-order? How many do you expect to be able to produce per month?

    Rohan: Any business related information would be released in the Annual Reports. Our production capacity doest not match to what Samsung or Apple can do, but will be good enough to match the demand, and as Pixel Qi ramps up their production quantity we will go out of stock less frequently.

    AP: A lot of users are asking questions about shipment dates, will the earliest pre-order customers be receiving their devices more quickly than those who bought in the “open” pre-order?

    Rohan: No, the system was based on first come first serve basis and was mentioned in the email which was sent to all. So if you are given a window to pre-order and you take 4 hours to finalize the shipping, you get the shipping date available after 4 hours. We have spruced up all our partners and hopefully we will be able to “pre-pone” all the shipment to January. This specific update will only be sent by the end of December to our February customers.

    AP: Can you confirm that the Adam will ship without the Android market?

    Rohan: Android Market makes sense only after Honeycomb which will support higher resolution and bigger screen. This is the sole reason for the existence of Genesis where you have only Tablet, Higher Resolution Apps. Google’s policy clearly states that Market is there only for Phones (Samsung Galaxy Tab is a phone).

    AP: Has the trackpad been disabled or removed on the production Adam?

    Rohan: It has been disabled since we need to give a mature solution. The possibilities are enormous on improving the Usability and we want the perfect solution to be made available to the users. We are working on some functionalities and it will only be enabled in next generation devices. Since we removed one, we had to add one, and thats our mystery feature.

    AP: When can reviewers expect review units? Many customers want to see a review of the Adam before they dedicate to a purchase.

    Rohan: Few reviewers have ordered some units already. Hands on review, you can get as soon as any user gets it, and CES is also there (plus the video we are making for you).

    AP: Have any US/UK/Europe retailers partnered with Notion Ink to sell the device in their stores?

    Rohan: Yes. We will release the press note as soon as products are ready with them.

    AP: Can you provide us a link to the actual device warranty for the Adam? [note: I was unaware the warranty was now available when I asked this question]

    Rohan: It is already available on our website, please check this link

    AP: How will Adam users obtain technical support? Repairs? Do you have any authorized repair/service locations outside India/China?

    Rohan: Same information is also available in the warranty document. We don’t have any repair/service locations in India.

    AP: Has Notion Ink partnered with any companies to produce Adam-exclusive accessories? Which ones? For what sort of accessories?

    Rohan: Yes, but work in progress cannot be released of now. Products will be only available after testings and certification are done.

    AP: What can customers expect when they open the box with their Adam? What kind of peripherals? Cables, etc.

    Rohan: Adam comes with special Box design which can be converted into a stand, a charger and Matte Protection Film.

    AP: Regarding the 3G model, how many frequency sets are being offered? In the US, AT&T and T-Mobile run on different 3G bands, necessitating at least two US 3G models.

    Rohan: Initially we offered only one 3G module which was suited for AT&T, but then when customers requested we changed their models. From next pre-order everyone will be given an option of deciding their own 3G module for a specific frequency.

  2964. The Eden UI And Apps
    AP: Is the Eden UI very responsive? What parts of the Android UI do you feel you’ve improved on with the Eden UI?

    Rohan: Its very responsive. We have paid a lot of attention to catch ANRs (which is by default fixed at 5 seconds in Android) which might come because of Networking and UI threads not talking to each other. You have a 10 inch screen a LOT of area where a user will interact as compared to a phone which is just 4 inch. This is one special area where Eden has a lot of advantage. We have taken a lot of inspiration from Magazine Designs and each app tries to bring in a new expression and experience like different topics in a magazine, instead of sticking to one theme. But the overall system stick to common principles to make the flow seamless from one application to another.

    AP: What unique apps will be shipping with the Adam?

    Rohan: It ships will Complete Office Suite, Custom Browser, Email Client (Mail’d), Maps, Calculator (has few interesting features and worth mentioning here), Calendar, Media Application, File Browser, Snipping App, Facebook App, Chat Client, Canvas (drawing + photo editing), weather application and E-book application (plus few more about which we will release information later on)

    AP: Can users expect more apps to become available from Notion Ink over time? Are there any apps you’d like to tease that will be coming?

    Rohan: Yes, a lot more since we all are extremely excited about the Panel system and the possibilities available. There is one beautiful application for note taking which we are working on and will come as an update, plus a better Camera application.

  2965. @kieransdad AKA Jim said on December 18, 2010 at 04:44
    > The phone sized apps will look good … due to panel system

    Yes, fully aware of this and quite happy about it, just commenting to @friendbis, Dec 18 at 00:46 that this site which claims to have adam apps has simply added adam to its search parameters, that’s all.

    Phillip

  2966. AP: Do you plan to preserve the Eden UI when Honeycomb is released? Or will there be a major overhaul?

    Rohan: Eden UI will be preserved even when Honeycomb is released.

    AP: Are there any special features to the Eden UI you’d like to point out or discuss?

    Rohan: Keyboard support multi-touch and have very fast access to nearly all the keys. We have tried to make a closer integration of apps which we have created. This allows us to create a flow and make life easier. For example the browser comes with build in (multi-touch scroll call) snipping tool which sends the screen shots to the Notes application directly. This ensures that you can create your notes in seconds and flow is maintained!

    AP: What is the “Panel Engine” concept? How does it help Adam users? Does it increase performance?

    Rohan: Eden comes with a completely new concept of Panels for multitasking. Every application can have 3 states, sleep, panel or full. In Panel modes you can get fastest access to all the application content (made available to panel). For example you need to chat as well as read a RSS feed, and simultaneously read a web page, Panel system allows you to do that. May be you want to calculate something while you are sending someone quick email and copying content from a webpage, there can be infinite use cases where Panels makes your a life easier! You can drag panels around and make them sit in any order you want. We believe its a breakthrough in the way we multi-task, and would like to see what people think about it. The Font rendering on Adam is also lot better than other Android Tablets.

    AP: Do you have any developers in line to created Adam-specific apps that users across the globe will be excited about?

    Rohan: Yes, but we cant go into details.

  2967. Miscellaneous
    AP: Are there any notable materials or techniques being used to make the Adam more durable or “solid”?

    Rohan: Adam has built in Magnalium Chassis which provides it strength and is low on weight as well. The side strips (named as decorative bars by our manufacturers) can be made available in different colors so users can customized their Adam.

    AP: In regard to the Tegra 2 processor, how much are you taking advantage of the dual core parallel processing?

    Rohan: General application designers are not sure that on which platform the application will be working on. Hence the Parallel Computing is not done at all, and threading concepts are not properly optimized. Since as OEM we have little more idea, we can assign threads to different cores and ensure that the application remains responsive. For example the Panel concepts draws little away from one activity concept in Android. These optimization have helped us to improve and actually make Eden possible.

    AP: When will the Genesis SDK become publicly available?

    Rohan: We want to make SDK available only after Android 2.3 is available (EAP plan is different from this)

    AP: When will the Adam source code be made publicly available?

    Rohan: We will share this information after SDK availability.

    AP: Has Notion Ink started work on any new hardware? Could we get a taste of what Notion Ink’s future plans might be?

    Rohan: We wont let anyone speculate this time by releasing information this early. We have really learnt a lot from Android Police.

  2969. Probably not till tommorow, it is only the 17th here in the USA, and I think he will take as much time as possible before posting it.

    But, I too and pretty excited for the video.

  2970. Rohan – How about a world famous update?!? Been too long without any comms going out.

  2978. Rohan, Thanks for updating the warranty terms. you have removed the 5% service fees and $9 fee from the latest pdf. Does it mean those charges are removed for good? If it is, then its really great and thanks for taking our comments seriously. Also, can you please clarify in warranty service shipping terms?
    it is not clear what the below point says with respect to shipping cost? does it mean we shoud pay for sending the product to your service center and you will take care of shipping after the service? or will you take care of the entire shipping charge if it is eligible for in-warranty service? it is a bit ambiguous.

    2) You may then send the product to the specified Authorized Service Center, including in the package the Warranty Service Number and documentary proof of the original purchase date. You should ship the Product in the original packaging and we recommend that you obtain insurance against loss or damage during transportation.
    3) On receipt of the Product, the Notion Ink Authorized Service Provider will make a final assessment of eligibility for Warranty Service based on the state of the device as received and the accompanying documentation. If the Product is eligible, Notion Ink will repair or exchange the product and send it back to you. If the Product is not eligible for warranty, you must bear all the risk, costs and expenses related to Product, including return shipment.
    Copyright ©

  2979. for those who have not seen the latest warranty terms, here is the link. remove the spaces.
    http :// www . notionink . com / files / NotionInkWarranty . pdf

  2980. I have just one question to add to that, immediately following question #7

    7b. Do you need USA based technical support (answering calls, working tickets, routing tickets)?

    I am an experienced helpdesk person, team lead, and unix and windows server support. Be happy to work something out… 🙂

  2981. Waiting patiently for the video. If I’m impressed, I will be sure to place an order for the Adam (as soon as PQi is in stock). 🙂

  2983. @Rohan

    This may be relevant for future products (probably not cost effective yet).

    paperbatteryco dot com

    info provided by classmate who is investor/founder in this startup (ex iitm)

  2984. That’s effing DUMB, sure it’s possible but so breakable, and to work both screens with one little mouse trackpad, pffff. Why would you need 2 small screens, unless the whole laptop is combined of 2 LCD panels like nintendo ds, when it opens you get one screen with keyboard, another with content – like never released Microsoft Courier!

  2985. Many Many happy returns of the day Adam
    Wish you a wonderful prosperous and Happy years to come !

  2987. Just to follow up of the interview published at Android Police :

    Few reviewers have ordered some units already. Hands on review, you can get as soon as any user gets it, and CES is also there (plus the video we are making for you)

    Somehow I have a feeling that it will not be a in depth video. Instead Notion Ink will be releasing a set of videos containing some functionalities of their different apps.

  2990. @ Adam fans! Something to think about. Trakpad is disabled and no market access on first shipment. I can almost guarantee you there will be a step by step tutorial posted within a week of delivery showing everyone how they can easily enable the track pad and access the android market themselves. I bet it would be posted very quickly and the notion addicts forum. I wouldn’t even be surprised if they published a step by step video on youtube and linked it for everyone to see and use.

    If the track pad is there, it can easily be connected if it is not already or there will be some sort of command prompt you can access through some developer codes once that stuff is public and you can just turn it on. Notion Ink wont get into patent lawsuits because it was disabled when they shipped it and you can have your track pad 😉 No worries

  2991. It is not Dumb, suppose I want to watch the Daily Show while doing my homework. Not everyone is a clumsy freak like yourself and breaks everything. BTW there is a laptop with DS style and it is called the Acer Iconia. If I was not trying to get away from the laptop model I would be considering that over the Adam.

    Quit being a jerk, didn’t yo momma ever teach you if you don’t have anything nice to say don’t say it at all.

    I also liked the idea of the optical mouse vs the inactive rear trackpad.

  2992. just a note, if you do a search, from early september 2009 to December 2009 was the first mention I saw of the Notion Ink Adam, I was at work and a co-worker of mine sent me the link in an instant message (engadget.com), I think he had just purchased his HTC Hero, switching from a Blackberry pearl. There it was, the Notion Ink Adam with Pixel Qi starting price at $321 US. I have been following and watching, and waiting since then.

  2994. Duh, he is probably working on the video(s). And before that he might have gotten some sleep!!!

  2995. @All having problems with posting links, please enclose the same in double quotes like this: “http://www.AllinoneGadget.com”

    Anyone interested can then easily copy-paste it. If getting comments RSS feed, it will appear as link in your email.

    Chill!

  2997. This would be a good reason why pre-orders were opened so early compared to the shipping dates…

  2998. @Suicideclown1

    Good thoughts!

    Certainly I don’t think market place will be inaccessible for long, but for me the trackpad wasn’t a biggie, and Rohan seems to think the mystery feature is a good replacement (which is why I’m sticking by IR hand movement detection).

  3000. Comment number 3k coming up!!

    Go Adam!!

    (might not be able to get one until Eve ships, but that will be ok with me…)

  3001. Are you guys gonna make me post comment 2996, 2997, 2998, 2999, and 3000?

    Comment number 3k is coming soon!! as its the Notion Ink Adam!!

  3002. Finally, the 3000th comment on this blog post, sure took long enough… Gotta love NI, can’t wait to see what Eve looks like!!!

  3004. HA!, now I actually have something useful to say… Anyone notice the software page loads to 100% but never shows anything? or is it my computer?

  3005. @Rohan Shravan…Alright, its the 18th and almost noon in India. Please post the videos and no teasing required,

    Also it will be great if you could tell us when the new variants will be out and what differences will there be between the current one and the others, so that we can decide which one to buy.

    Now that you have mentioned that the (+) meant more variants then its only a good idea to fill us all in with some basic info.

    Thanks

  3013. OT, as waiting interminably:

    An Italian, a Scotsman, and a Chinese fellow were hired at a construction site. The foreman pointed out a huge pile of sand and told the Italian guy, “You’re in charge of sweeping.” To the Scotsman he said, “You’re in charge of shoveling.” And to the Chinese guy, “You’re in charge of supplies.”
    He then said, “Now, I have to leave for a little while. I expect you guys to make a dent in that there pile.”
    The foreman went away for a of couple hours, and, when he returned, the pile of sand was untouched. He asked the Italian, “Why didn’t you sweep any of it?” The Italian replied, “I no hava no broom. You said to the Chinese fella that he a wasa in a charge of supplies, but he hasa disappeared and I no coulda finda him nowhere.” Then the foreman turned to the Scotsman and said, “And you, I thought I told you to shovel this pile.”
    The Scotsman replied, “Aye, ye did lad, boot ah couldnay get meself a shoovel! Ye left th’ Chinese gadgie in chairge of supplies, boot ah couldnay fin’ him either.” The foreman was really angry by now and stormed off toward the pile of sand to look for the Chinese guy.

    Just then, the Chinese guy jumped out from behind the pile of sand and yelled…

    “SUPPLIES!!”

  3016. I suspect Rohan has been posting as per PST, and given the evidence of his recent activity, he is in a timezone 10-12 hours away from IST. Case in point, his latest visit to his youtube channel was 9 hours ago now, and that was after a gap of 5 hours.

  3017. Are the Ol pals still around? Rohan its noon already… Where is our Very special “Weekend Special”???

  3028. The current time and date in Bangalore, India is
    2:07 PM on Saturday, December 18, 2010
    (Standard Time +05:30 UTC)

    Has anyone seen the videos?

  3029. I think this is whole shit from notion ink. If they can’t publish the video, why can’t just let us know th time when the video will be available. By doing this things Adam getting more bad publicity.

  3035. @SAMADHAN RAUT

    It seems to me your sequential order number is 13593, which is waaay down the line. The last 3 digits seem to be related to the model you ordered and probably ordering sequence for that model.

    Did you order the Pixel Qi + WiFi only model? Then your sequence could be 98th, and NI had no more than 100 for the pre-order. This is pure speculation.

  3036. > and i trust thheir bog that NI really does order their screens

    As well as earlier announcements that NotionInk is one of their customers. So those who scream SCAM really don’t matter to me as well.

    But please, why is everyone using such harsh words? You can call someone incompetent after you have shown that you can do it better. Until then, such statements just demonstrate your own ignorance/arrogance.

  3040. Read the fucking comments. How many answers do you need?

    Its amazing how many people here seem to have absolutely no concept of what it means to be busy. Startups in this position have working hours that you probably never heard of.

    Why is it so hard to be a bit more relaxed? This work is extremely important to Rohan and his team. Otherwise they would never have gotten this far. You can be sure that they’re all doing their best. If there’s any way to improve the feature set of the Adam, anything he can include for those who faithfully pre-ordered and thus helped to put the startup on solid ground, if there’s anything that can be done in time and is affordable for them on such a large scale, they will do it.

    I’m looking forward to additional news and the video, but personally I’ve seen enough. I have to hold the Adam in my hands and use the Apps myself to see if they really meet my expectations now. Considering the alternatives on the current market, I have very little doubt that Adam will be big. The only question is when I should sell my KindleDX. Prices are going to go down like hell.. 🙂

  3042. its that time of the month again!!!
    my F5 key’s starting to wear out…
    interesting interview with AP!

  3043. People are not machines. 5min to make a casual comment don’t translate into 5min work time. Pls comment again once you have experienced a few consecutive 80-100 hour weeks yourself.

  3044. It appears that we are still early, while its ending the 18th here in Australia my bros in the US are just getting up.

    Hi Greg, I didn’t have to wake you, nothing’s happened yet. 🙂

  3050. ———————————————— We want the updates by Hook-or-Crook ————————————–

    Very Angry……..!!!! What is really going no?
    18th December is almost over……………where are our updates.
    We are despirate….this is just too much..plz! don’t test our patience!!
    Your’s & our (Fanboys) credibility is at stake here…before they (Apple & others) call you a Vapor Ware or the most undeserving comment calling you a SCAM !!!…..

  3051. Good things come to those who wait? But I guess that wouldn’t justify us going on the pre-order bandwagon now would it. I had hopes the video would be posted by now…maybe when I come home drunk tonight it’ll be waiting for me…

  3053. morning, afternoon, night folks,
    after that interview, people should realise that, if anything, NI/Rohan are doing us a favor by bringing us the Adam despite all the limitations of Android 2.2 and restrictions from Google… once NI has enough money in the future they may decide to come up with their own OS with all the experience of Eden and Android tweaking…

    and I loved that little snippet … Samsung Galaxy Tab is a phone
    and we already know Adam is not a tablet… so giving us that next generation device when the other support structures are still behind in the evolution cycle

  3055. ———————————————— We want the updates by Hook-or-Crook ————————————–

    Very Angry……..!!!! What is really going no?
    18th December is almost over……………where are our promised loads of updates? Loads of Videos & Pics & Reviewes?
    We are despirate….this is just too much..plz! don’t test our patience!!..don’t Embarrass & Insult us, the Fanboys!
    Your’s & our credibility is at stake here…before they (Apple & others) call you a Vapor Ware or the most undeserving comment calling you a SCAM !!!…..
    😦 😦 :-:-:-

  3058. ———————————————— We want the updates by Hook-or-Crook ————————————–

    Very Angry……..!!!! What is really going no?
    18th December is almost over……………where are our promised loads of updates? Loads of Videos & Pics & Reviewes?
    We are despirate….this is just too much..plz! don’t test our patience!!..don’t Embarrass & Insult us, the Fanboys!
    Your’s & our credibility is at stake here…before they (Apple & others) call you a Vapor Ware or the most undeserving comment calling you various terms !!!…..
    😦 😦 :-:-:-

  3060. I feel exactly the same as yours and already sent a request to cancel my order.

    I am ready to loose 5% (as rediculois as it may sound to loose for a product you never got), I feel that may be a better option than to get a inferior product (compared to future options) and pay a lot of more (shipping + custom + higher exchange rate applied for $ to Indian Rupee conversion).

    I too feel cheated that there is no update from Rohan since 11th of this month, even though, he gave multiple interviews to Android Police. He just could have posted the same here as well.

    Nevertheless, I am now waiting from NI to honor my order cancellation request ASAP.

    For all others who still have hopes, all the best and hope you all will prove me wrong with my decision as I still want this product to be a major success.

  3062. Ok, I made up my mind, before watching the video itself (it sucks to be in waiting mode all the time).

    I have already paid INR 30000 and I don’t want to pay another INR 5000-10000 (possible custom duty) to get a 8 GB Adam tablet.

    I know that 8 GB is still good enough for majority of users and we can always expand this with the help of microSDHC card or USB flash drives, this particular thing somehow annoyed me a lot.

    I have sent a request to cancel my order ASAP and hope they will honor my request soon.

    I am still interetsed in this product but I guess I can wait for a better spec’d option available in retail market in India where I can buy with out any worries. INR 40000 is not a small amount for me to gamble.

    This is and was my first and last pre-order and I may not take this kind of risk in the future and it is really painful for the last few days, just keep waiting for more information from Rohan.

    Something not very comforting with this whole process, I still want to have this tablet but the trust factor has come down a bit in me towards Notion Ink and I don’t want to be an early adopter and pay a premium for a product which looks like going to deliver less than original promise.

    That just me, still wish this team all the best but no longer want to be a stakeholder in this saga.

    Thank you for keeping me excited since CES 2010.

  3064. What are you so angry about? The 18th December might be almost over where you are, but it just started where i am.
    I’m sure Rohan is up to something as we speak 😉

  3065. I am reading through Rohan’s interview on Android Police, and there are a lot of things on there that is making me very disappointed. And a lot of unanswered questions.
    1: I remember very clearly, multiple occasions, that Rohan said there would be Android market support. Now he says there isn’t. What a bummer!!! The apps are one of the biggest part of the whole android experience. The thing about Market being only for phone is total BS, since most of the apps on there don’t have anything to do with phone functionality. Moreover, the Nook is getting an upgrade in January which will include Android Market access, and the Nook is only an e-book reader, not even a tablet. So what’s the real reason for not including Market access in the Adam? OK, anyway, so if/when Adam gets the gingerbread update, will we get Android Market access at least then?
    2: No backside trackpad. This is a real crusher. It was such a cool feature. I am not sure why it was disabled. The reason is so vague, “mature solution” what does it even mean? it’s what we call a ‘non-answer’. If it is disabled, does it mean that a future firmware update will enable it, once they have worked out how to make it ‘more mature’?
    3: There are 2 3G models, but why not just include a quad-band 3G chip? As an ‘unlocked’ device, it’s just a question of swapping out the Sim card to get data-service anywhere in the world. I live in the UK. I travel to the US a lot. I want to be able to get 3G access in both places. If there was a quad-band 3G chip, I could just use an ATT sim in the US and one of the UK carriers here. Why are there two separate dual-band 3G options instead of a single quad-band 3G? Why Rohan why?!!
    4: So what exactly is the repair/warranty options for the Adam? Would I have to ship it somewhere in the world to get it fixed? Would I have to pay one-way or two-way shipping to get warranty service, and if so, what would that cost, I wonder. Where are these service centers located? Who runs them?
    5: You said the box can be used as a stand. OK but what about a case to carry it around in? Will there be any cases available for the Adam? Or is it going to get all scratched and dirtied up in no time? For a ‘portable’ solution like the Adam, a good case is the first and most important accessory. If it doesn’t ship with a proper case, as it should, then where can we buy one?
    ~Aravind

  3066. Hold your horses, friend ;0) Insults are easy to make, calling ‘scam’ as well.
    The day is still going where we are. Saturday blogs came later before, just take a cup of coffee os, and wait.
    It’s nog even 13.00 in Europe yet.

  3067. Ok can you please use a blog that is based on GMT, so everyone that posts, is organised, i cant even follow the thread as its all over the place

  3068. Hey

    A lot of people have voiced similar concerns and agree 8 Gb is pretty disappointing!

    You can check out the new warranty guidelines at www. notionink. com/ warranty.php

    That said, i hope to see the videos pretty soon, 18th is going to get over in a lot of places in a few hours!!!

  3071. Wonder how deep the nesting goes?

    Anyway, I’ve gotta go to bed but I suspect the video will appear right after I do, so for everybody else’s sake I’d better get out of here.

    Bye, cya in a new world.

  3075. The follower of the blog are knowing, that Rohan always posted his announced messages late in the night (banglador time). So you have to wait some more hours for the news(video).

    Take a nap, play in the snow. No one will miss the video 🙂

  3077. I have forgotten the worst sort here in the blog. Therefore my post again.

    The follower of the blog are knowing, that Rohan always posted his announced messages late in the night (banglador time). So you have to wait some more hours for the news(video).

    Take a nap, play in the snow. No one will miss the video 🙂

  3080. @all
    The follower of the blog are knowing, that Rohan always posted his announced messages late in the night (banglador time). So you have to wait some more hours for the news(video).

    Take a nap, play in the snow. No one will miss the video 🙂

  3082. right, so three things for this early morning saturday,

    1. Quit yer bi-tc-hing, jeeze, it’s not like this is the shipping date, who cares if you have to wait till sunday to see the video(s)?what are you a bunch of drug abusers?

    2. if you subscribe to email updates on this blog, they come in chronological order to your emailbox, so you can shut the f’up about the comments being out of order.

    3. go kill 3 minutes and check this out: elderscrolls.com very cool, and you might notice there is a “pre-order now” link, but the release date is 11.11.11 so shut the f’up about NI doing preorders 30 days in advance, have you never bought a pre-ordered video game before?

  3083. @Phillip, I heard Back Track pad has got some issue with the patent . May be thats why NI is going without the Trackpad just to avoid future problem.

  3084. Alright you!!! Divert your attention here!

    What are your most wanted apps in the Adam?

    Mine are:

    1. An app that measures vibrations and jerks, and compensates for them on the screen, so that reading ebooks on bumpy roads is easy and strain-free

    2. A port of Stellarium (http : // stellarium . org) to Android, with added functionality of getting the location from GPS and bearings from the digital compass and accelerometer, so that we can get a Google Sky Map-like functionality with great quality

    3. A port of VLC to Android

    Reply to my post, with the heading #Wishlist. Desist from commenting on others’ wishlists, and concentrate on your own.

    Hopefully, someone will take notice and make the app for you.

  3086. Hey folks, i e-mail my friendly notion ink support guy whether i can get an Adam that supports t-mobile US 3G Bands and here what he said:

    ————————————————-
    Dear Kam

    Greetings from the Notion Ink Support Team!

    You are right about the 3g bands. The Adam has two series – 850 / 900 and 900 / 2100. We have taken note of your request that you want the Adam to support the T-mobile 3g servie (2100).

    The request model should be shipped to you.

    Thank you for your continued support to Notion Ink!

    Warm Regards
    Jon
    Notion Ink Support Team
    ————————————————–
    basically i’m happy 🙂

  3088. 9:00 am here in ny, usa. gotta go. taking my family out for breakfast. read you guys in a few hours. i’m sure will a great video (i’m happy with whatever he posts).

  3089. lol agreed and we have more information about a product than I ever have before launch. Normally we only get leaks, glimpses, and an unofficial spec sheet.

  3090. It is now sunday 19th in 11 different time zones and every where else it is saturday 18th!!

    come on Rohan, we are all waiting. Just post an update so we know the current situation

  3092. Trakpad is not removed. It is only disabled. that is why it is the mystery feature. Rohan meants “the functionality is removed” which means it is disabled. The hardware is still there.

  3097. What a stale feature! We all already knew tat it had a Trackpad.
    So, what so mysterious about it? Disabling & then enabling it back doesn’t make the hardware credible as a mystery feature.

  3099. I’m confused though about the frequencies used by T-Mobile. I *THINK* T-Mobile uses 1700/2100, but still not clear on what that means exactly.

    I see the correlation to the “2100” in your email above. What about the “1700” part? Is that irrelevant? (ie: Are we sure it will work with T-Mobile?)

  3100. i wished i knew. i’m not a tech expert in this area. anyone else can enlighten us?

  3101. Regarding T-Mobile (I assume the 3rd paragraph/snippet below is relevant to what we need to know)…

    The native T-Mobile network currently consists of 36,400 cell sites and predominantly uses the GSM/GPRS/EDGE 1900 MHz frequency-band, making it the largest 1900 MHz network in the United States.

    Data service is available to most users in the form of the older General Packet Radio Service (GPRS) or newer Enhanced Data Rates for GSM Evolution (EDGE). EDGE coverage is stated as being available within at least 75% of the GSM footprint.

    3G service in the form of Universal Mobile Telecommunications System (UMTS) is available in most major markets. 3G (UMTS/HSPA/HSPA+) service by T-Mobile exclusively uses the AWS 1700/2100 MHz frequency-band, making most handsets sold by other US-based 3G UMTS/HSPA operators incompatible.

    On the 5th of January 2010, T-Mobile announced that it has upgraded its entire 3G network to HSPA 7.2 Mbit/s which is an improvement from its previous peak of 3.6 Mbit/s.

    T-Mobile also said that it plans to be the first U.S. carrier to deploy HSPA+ across its network by mid 2010. T-Mobile has finished HSPA+ trials in Philadelphia and has begun deploying HSPA+ across its network, HSPA+ is still available in Philadelphia. HSPA+ 21 service is now available to over 175 Million POPS

    —

    So if I want T-mobile support here in the US, I need 3G HSPA using the AWS 1700/2100 MHz frequency-band, right???

  3102. So, First of all I’d like to say Happy birthday “Adam”, Second I’d love to see the video’s that Rohan promised to the world as he indicated on this blog and to Android Police. Can’t wait to get my Adam next month.

  3104. The track pad will be enabled in no time. XDA will port a driver from a cell phone.

    And where is this video? It is disturbing that Rohan cannot meet deadlines. He plays with Time Zones. Notion Ink is in India. It should operate as such. If he is waiting for US time, he shouldn’t wait past EST. NYC does not sleep-in until 11am, just because LA is three hours behind.

    I am starting to think they still don’t have a video, or maybe a lag free interface to show off. I won’t be surprised if we get either an excuse about the video camera not working or some other technical glitch. Actually, we will probably be left sitting here for a day or two in silence at which time Rohan will tell he was stuck on a plane for 24 hours. ha-ha.

  3106. If you check out wikipedia:

    en .wikipedia .org /wiki/ UMTS_frequency_bands

    (please remove spaces for the link above)

    If 850 / 900 and 900 / 2100 are the only 2 options…. then this probably means that “850 / 900” mainly for US and “900 / 2100” for rest of the world?

  3108. Guys, go home. There is no video. The guy who posts here may not be Rohan Shravan or may be he does not exist in this world. India is famous for such scams (Telecom Scam, Foreign currency scam, Fodder scam, 2G scam, Common Wealth Games Scam, Stamp paper scam, Satyam Scam etc.. long list).

  3109. I often feel Rohan is in the US, not India, based on when he often posts to this blog. Also, the pre-order started at 3:30 pm EST, if I am not mistaken, opened to the public at 7:30 pm EST. Those times are pretty much the middle of the night in India. Then again, I think he mentioned his servers are based in the US (maybe investors too?). If so, maybe he has had no choice but to change his sleep habits.

  3110. One more question for the T-Mobile experts… The main reason I am interested in T-Mobile is because of their “Mobile Broadband Passes”.

    http:// www . t-mobile . com /shop/plans/prepaid-plans.aspx

    I don’t plan to use 3G service all the time. I like the option of paying for 3G only when I need it (like if I ma going to go on vacation and want to be able to connect anytime/anywhere there is 3G coverage but not Wifi coverage). So I can pay $50 for 1GB of data that is good for up to 30 days on a T-Mobile Broadband Pass.

    BUT… Now I wonder if those will even work with Adam. Will T-Mobile recognize that the Adam is not a smart phone and block it from accessing their data network?

    I wish I understood all this 3G stuff and knew all my options with AT&T vs. T-Mobile (or possibly other providers) so I could make an educated decision…

  3111. Wait, he is still looking for the fat lady. As I have voiced my suspicion earlier, he seems to be in the US (or partying hard for the anniversary, now that I think of it). So it should not be too difficult for him to catch one.

    However, making her sing is an entirely different matter…as the old Navajo saying goes, ‘You can lead the mammoth to opera, but you can’t make her sing’.

    Exit, stage left. Post haste.

  3114. Would you please read the interview?
    The track-pad is not the mystery feature.

    For your convenience:

    “AP: Has the trackpad been disabled or removed on the production Adam?

    Rohan: It has been disabled since we need to give a mature solution. The possibilities are enormous on improving the Usability and we want the perfect solution to be made available to the users. We are working on some functionalities and it will only be enabled in next generation devices. Since we removed one, we had to add one, and thats our mystery feature.”

  3116. @inspironag

    Do you know if T-Mobile will support Adam (since it is not a smart phone) on their “Mobile Broadband Passes” (pay as you go) data plans?

    http:// www . t-mobile . com /shop/plans/prepaid-plans.aspx

  3117. All scams are by those s***id politicians . If we protest against them we’ll be killed . What can we the common people of India do ?

  3118. To cancel the pre-order, or not to cancel the pre-order. That is the question.

    About an hour or so away from doing so…

  3119. Sigh, for as much as this company tries to communicate they do a pretty horrible job of it. I guess it is top secret as to when the videos would be released, rolling eyes. Kind of like it was top secret to release incomplete terms and conditions until moments before pre-orders began.

    I had sent an email to NI about wanting to be able to purchase an Adam should anyone cancel. I was informed they would let me know. I sent a follow up a couple of days ago to make sure I had not been forgotten, again and received this reply…

    Greetings from the Notion Ink Support Team!

    I am afraid I do not have access to this information. I hope you understand

    Which is it? You will let me know or you don’t have access to this information, and why is it always one thing one day and another the next?

  3120. http:// notionink.wordpress . com/2010/12/11/what-we-have-learnt-in-the-past-2-day/comment-page-8/#comment-58217

    Please read the interview before claiming ground in mid-air.
    It is not the mystery feature.

    Have fun!

  3123. I hope that NI will give the chance of pre-order to someone else as I requested for canceling mine. I have ordered high end option (PQ + 3G) and I am sure many people would be interested in taking my slot.

    I think for people from US, ADAM is still better device (if you can ignore the 3G band issue) as typically they don’t have to pay extra for custom duties and there is no conversion involved, i.e. they will pay exactly $600 for the higher end piece.

    We, Indians, on the other hand, has to pay, extra $50 for the currency conversion and $100-$200 for custom duties.

    Anyways, still waiting for the video as I still want to know what the software is capable of as well as quality of the build.

  3124. I had been laughing about that every time I saw it as well!

    As each day passes, I also am learnting a lot as well, how much of a train wreck this is becoming.

  3125. @GroundSit
    Looks like you haven’t read Rohan’s interview with AP (Android Police). Please do so before posting. It clearly mentions that the trackpad functionality is the mystery feature.

    AP: Has the trackpad been disabled or removed on the production Adam?

    Rohan: It has been disabled since we need to give a mature solution. The possibilities are enormous on improving the Usability and we want the perfect solution to be made available to the users. We are working on some functionalities and it will only be enabled in next generation devices. Since we removed one, we had to add one, and thats our mystery feature.

  3127. Don’t have access to my bookmarks… Because there are no videos (yet?), Rohan’s Youtube channel does not come up on a search for his channel. Would someone be kind enough to repost the link for me? TIA

  3129. themave,

    I read somewhere (one of Rohan’s Q & A probably), that Android on Adam was closer to Honeycomb than Gingerbread and it should be very easy to get it to Honeycomb once it is out.

    I will look for the exact text and get back to you.

    Hope it all works out for all.

    The ones that ordered with Android Marketplace in mind do get full support when Honeycomb is out and the ones who ordered with 3G get the correct frequencies so it works with T-Mobile also.

    Rohan has been on record (in his last interview with Android Police) saying that they had support for AT&T 3G and had to accommodate requests for T-Mobile 3G after the fact.

  3130. @tech4who

    The line really isn’t that ambiguous, but you certainly read it wrong. Here is what it says:

    Since we removed one [the back track pad], we had to add one [the mystery feature].

    He is NOT saying the back trackpad is the mystery feature. In fact, he is confirming it is not.

  3131. Well, while I love how you implement the exact same method for the exact opposite argument… (see http:// notionink.wordpress . com/2010/12/11/what-we-have-learnt-in-the-past-2-day/comment-page-8/#comment-58217)

    Please tell me, where in Rohans answer?

    I read: Since they removed the trackpad, they felt inclined to add _another_ (as in “different”) feature.

    Thank you for your reply.

    Have fun!

  3132. Damn, I guess you don’t have a strong grasp on the english language or diction. “Since we removed one” — This means they removed the track pad–“We had to add one, and thats our mystery feature.” So common sense would lead me to believe that there is truly a mystery feature that we don’t know about. Nay Sayer. Stop being such a drag.

  3133. @trovatrice

    We have a notion that this is Rohan’s channel, but there is no way to make sure until he posts something there.

    http : // www . youtube . com/user/RohanShravan

  3134. Good info here

    http:// www . phonescoop . com /articles/article.php?a=99&p=1493

    It indicates that T-Mobile uses 1700 for the device to talk to the tower and 2100 for the tower to talk to the device. So the frequencies/bands are used in pairs for send and receive. So Adam would have to support both frequencies… right?

    Grrrrr Too much to know and understand just to make a simple decision.

  3135. @davidlazio @GroundSit @edheltaur

    Well, if the logic you employ does not necessarily derive the desired conclusion, the obvious remedy is to twist the premise.

  3136. @nishit

    Easy, talk like that is only going to confuse him! Wait, maybe that confusion will inspire him to leave in which case, I say do it!

  3137. If you go through all the blogs you would find that the Rohan’s response can be interpreted in many ways. Earlier he mentioned that there would be a mystery feature but that would not be “enabled” initially. Now in last reply he has mentioned that they have removed the “functionality” (which does not mean removing the hardware) and will be adding the “functionality” back in later versions which could mean a firmware update. “Since we have removed one we had to add one” Bad english and very ambiguous. What does it mean? It could be the trackpad feature or it could be a new feature (did not say “add another”).

  3138. For thos of you claiming this is a scam: there was already a tablet scam in India. The indian government told CNN that they were producing a $30 tablet and would have it on the market soon. It was a huge thing on CNN- SCAM… This is not a scam because this is not a “too good to be true product” it has its short comings. a scam product would have everything you want in it and the scammer would be only this blog every hour talking it up. Not a scam.

  3140. I think T-Mobile uses AWS 1700 (1700/2100) but I’m not sure if they also uses IMT 2100 (1900/2100). I hope NI has a clear understanding of what band T-MO uses.

    I didn’t order the 3G model. You may want to double check with NI.

  3141. I agree with you Tech4who on the ambiguity. He does not post in clear concise comments. For example, we were all told there would be diff variations of the internal HD and they post on the tech specs of 8+. There was no clear way to understand that 8+ meant 8 now and + later when we were told before that 32 was a variant… This will get him into trouble if he doesn’t start becoming more clear in his specs and his promises…

  3143. No video yet? I think it should be on Monday IST as today is a weekend for them. Unless they are releasing the video working on a weekend.

    If I am right, Rohan got a 5 minute video and currently his investors are trimming to make sure you don’t understand anything from it (may be a 5 sec video)

  3144. I disagree. NI has made a habit of saying one thing, changing that one thing without ever mentioning it only to be surprised of disappointment by those who are baffled by the inconsistencies.

    It is not just about early adopting, it is about treating the customers as you would wish to be treated yourself.

  3145. @tech4who

    Thank you for your viewpoint.

    Rohans posts have been hard to interpret at times, yes.
    I recall his opinion on features that are enabled later on, too.

    In fact, he stated in that interview how future NI devices will most likely have an functioning track-pad. (on a side note: this rules out firmware updates)

    And, I can reconstruct your reasoning.

    But for me, it fails at the beginning of its existence. Rohans answer never was ambiguous enough to provide sufficient substance for speculation.

    If the backside track-pad really would turn out to be the “mystery feature”, I would categorize the answer in “blatant lie”.

    Have fun.

  3146. It seems The Adam and NI were conceived in a time zone far far away from India, maybe PST, because its going to be 19th here and at many other places but still no updates!

  3147. “Since we removed one, we had to add one, and thats our mystery feature….”

    I interpret this as “since we had to remove a feature, we added another one and that will be the mystery feature” (that we will announce later)

  3148. I personally asked this question about 8+ to rohan on this blog 9 times as soon as the new site was up with the specs!!!! I got rebutted by a couple of fans also, never got a reply from Rohan. How difficult could it be for Rohan to tell us about the other variant before pre-order i cant understand. It sort of like cheating those who ordered.

  3151. Folks,

    Not trying to be a smarta**, but 18th is not yet over in half the World. Please reserve your harsh comments until then. Why all the premature criticism?

    Please have patience!! Compusive Refreshers (PF5) beware, you are getting into the OCD (Obsessive Compulsive Disorder) zone ;-), Just kidding!! Take a Chill Pill !!

  3153. at the risk of sounding like Alan Jackson singing “it’s 5 O’Clock Somewhere”, I would venture to say that Rohan has until it is NOT the 18th of November somewhere to post this video. Then it will be another broken promise. Until that happens, he is still on time 😉 Ambiguity

  3154. @ ronakrathod “Folks, Not trying to be a smarta**, but 18th is not yet over in half the World.” ORLY?! It’s almost 10 in the evening. If you think 2/24 is a half, you’re the smart… er dumbA$$!

  3155. Greg,

    In doing further research, it seems that T-Mobile supports 1700 for uplink and 2100 for downlink just like you said and if one is missing the connection will not be established.

    “I do not know where you get your information from, but the USA G1’s frequency is not 2100mhz. It is 1700mhz. T-Mobile USA’s frequency is the AWS 1700/2100 band also known as UMTS1700. Europe’s band is 900/2100, also known as UMTS2100. The phone must be able to connect to uplink and downlink for it to be compatible on a network. Since his Nokia was UMTS2100 it could not connect to T-Mobile’s 1700mhz uplink frequency. Therefore, it is not compatible with T-Mobile USA’s 3G”

    The above is an exchange from the T-Mobile forum and is a good read. Should help you out in your quest to find an answer to your question.

    “http://forums.t-mobile.com/t5/Non-T-Mobile-Phones/3g-2100-mhz-compatible/td-p/127667”

    Another snippet from Engadget might give you some relief it that is indeed true. A bit of a bummer as the uplink is at 3G speeds but downlink at 2.5G (i.e. EDGE). On my AT&T phone when it looses it’s 3G connection and switches to EDGE it becomes agonizingly slow.

    “As expected, T-Mobile has provided full disclosure today on exactly what it plans to do with all that juicy spectrum picked up in this summer’s FCC auctions. Having been left out of the 3G race put on by its fellow national carriers, it comes as no surprise that T-Mobile has officially committed to rolling out UMTS / HSDPA on the 1700 and 2100MHz bands at a cost of some $2.1 billion. Unfortunately, the specrum is a few megahertz off from the UMTS 2100 used elsewhere, meaning existing 3G handsets designed to operate in Europe will be relegated to doing their 2.5G thing when roaming stateside;”

    Link for above text “http://mobile.engadget.com/2006/10/06/t-mobile-details-3g-plans/”

    Hope this helps

    Besides the 8 GB Internal memory only (which can be bumped up with a microSD card), No trackpad (can live without for now), the 3G support for T-Mobile on the Adams is going to cause the most heartburn.

  3156. @RonakRathod. Well just want to add that according to Rohan’s interview the date was chosen because it was the 1st anniversary of adam(and not because they needed more time). And I am sure as the idea was conceived in India so without going into timezone and all if it is published after 23.59 IST then the logic behind posting video on 18th is gone. then it’s any other day. Saying so importance of the video will not reduce but the logic will surely.

  3157. And just to clarify; the day is almost over in half the world AND it is already Sunday the 19th in some places!

  3158. I know what you mean, My ipad still can’t connect to my wi-fi unless I make it unsecured!! Totally wrong execution by Apple. After all what good is a tablet that does not have any other connection ports and its wi-fi does not connect to a router that works with even the nintendo dsi and smartphones??!!

    Pun intended!!

  3160. So I’ve been on the phone with T-Mobile and AT&T today… With that said, I don’t know a whole lot more than I did before. Mainly because the carriers have not done much yet towards supporting data plans on 3rd party tablets and don’t have much info available for their customer support people.

    I want a pre-paid data plan without a contract. I did not know AT&T offered that for the iPad. I thought they required a contract. If they offer the same for the Adam then AT&T will work for me just fine. BUT no one could confirm AT&T will offer the same pre-paid (no contract) plans for 3rd party tablets.

    And there are a lot of unanswered questions regarding T-Mobile too…

    As per prepaid Data plans, here is what I found for the two carriers in the USA (assuming they will be available for the Adam).

    T-Mobile
    100 MB (good for 7 days) $10
    300 MB (good for 30 days) $30
    1 GB (good for 30 days) $50

    AT&T
    250 MB (good for 30 days) $15
    2 GB (good for 30 days) $25

    (Note that AT&T will auto renew each month but can be cancelled at any time)

    So base on cost and need, AT&T may even be better than T-Mobile.

  3161. I think the shipping order id will be updated on your order status link whenever it gets shipped.

  3167. We can ask all we want and as many times as we want, but it doesn’t necessarily mean he answers.

  3172. @Greg

    Just get the Cradlepoint 3G/4G Personal WiFi hotspot and a USB dongle. It is being offered for $99 for the holiday season, and you can connect multiple devices with it.

  3173. Hello Friends.
    while we are all waiting for the video to be posted you can check the two new features google is offering
    GOOGLE body Browser at “http://bodybrowser.googlelabs.com”
    Hindi music at “http://www.google.co.in/music”

    ENJOY

  3174. No Not much !! not much activity on the blog except some of the Rohan’s interviews posted on android Police and one more website and some more details about adam.

  3178. 🙂 Well just to set the records straight,they did mention the year as it was supposed to be the first anniversary

  3182. world wide traffic trends for notionink website, from high to low.

    Regions
    1. India
    2. Singapore
    3. Netherlands
    4. Denmark
    5. United States
    6. Russian Federation
    7. Australia
    8. Canada
    9. Austria
    10. Switzerland
    Cities
    1. Delhi, India
    2. Mumbai, India
    3. Singapore, Singapore
    4. Washington, DC, USA
    5. San Francisco, CA, USA
    6. Houston, TX, USA
    7. New York, NY, USA
    8. Los Angeles, CA, USA
    9. Amsterdam, Netherlands
    10. Toronto, Canada
    Languages
    1. Danish
    2. English
    3. Dutch
    4. Russian
    5. German
    6. French

  3183. though found it yesterday but using it extensively right now . And boy it has a very nice database of songs including old ones.

  3184. some info about notion ink website

    Server Type: Apache
    Alexa Trend/Rank: 1 Month: 22,870 3 Month: 52,960
    Page Views per Visit: 1 Month: 3.5 3 Month: 2.9

  3186. PHONE NUMBER FOR NOTION INK IS::::
    Notion Ink
    6th Flr, D- Block
    Subramanya Arcade, Bannerghatta Road
    Bangalore, Karnataka 560029
    India
    ENJOY

  3189. Notion Ink server is located in Scottsdale, Arizona, USA. So i think they are following the Mountain time which is 10:00AM just now. They still have 14 hours to go.

  3190. There, I just contributed to you doing some more time pass waiting for the video!! And in effect the same applies to me too ;-).

    Surely, having you frequent bloggers – Greg, Sowmya, Philip, Wally West, keeps things going!!
    😉

  3191. > Cancellation of pre-order imminent in 45 minutes and counting …

    [For the folks in the notion ink finance department, that’s $1200 U.S. dollars down the drain.]

  3193. Just my thought for the moment:

    The day of the preorder I spent (wasted) almost a whole day just refreshing the blog page. I was sooo excited.
    Now, after:
    1) The preorder débacle
    2) The lies about the Android Market (previous info clearly stated that Android Market would have been there, and it’d not like saying “Oh, you know, Paint won’t avaiable)
    3) The almost-scam about the 8 GB (seriously, this could really be called a full scam, I don’t know how people who got to preorder can be so calm about it)
    4) The info about the trackpad
    5) ALL the above info being delivered AFTER accepting money from people…
    i just don’t feel excited anymore. I just checked before going to bed, not once more during the day.
    No info, so I’m going to bed.

    I just wanted to let you know that the “magic” has vanished: I just realized that for me the Adam has become “just another gadget” to keep track of.

    Regards,
    G.C.

  3194. This would not be cool. It would not be a good way to garner the good will of sceptics and the disillusioned.

  3200. notion ink wordpress wesite server is located in San Antonio, United States, so most probably they follow the Pacific time. they have updated the site 22 hours ago.

  3201. It is all confusing, i think they are trying to get as much time as possible, but if they have a tablet in their hands then why should they delay the video for so long.

  3202. tons of comments, sadly there is no order. Kind of how NI appears to be, NO ORDER.

    I do not think Rohan as “learnt” anything.

  3203. anyone else notice that the weather app shows New Orleans with a NYC backdrop? Not sure New Orleans has ever been 3 degrees to boot.

  3204. what’s hell this waiting , rohan at least u should mention time.
    Thousands of people waiting for videos. This is not fair on u r part

  3207. Not only slowly my faith in NI is about to vanish. I thought I was a hardcore fan, but Rohan did everything to get rid of me.
    It was possible from everywhere in the world to post a short word about the video being delayed. Takes 3mins and the fans know they can go to bed. To publicly announce a video for today and to disappoint once more is the biggest mistake Rohan could have committed. How will there ever be trust possible again between NI and us?

  3208. I’m too much worried now. Was supporting NI even in the preorder mess. After placing order now don’t even get to see the video promised. This is really testing patience. Rohan come on wake up. Don’t make proud of people who called NI scam.

  3209. Guys – you know what?
    We are all waiting for this video but even if it comes tomorrow it’s not the end of the world.. it’s a video not a pre order or something that affects us directly.
    Obviously the sooner the better but some comments here are really nasty.

    I have a piece of advise to whoever is ’30 minutes’ away from canceling their pre-order:
    VERY STUPID MOVE.
    You might as well wait for the video, or even for CES and some reviews – you gain nothing by canceling your pre-order now.

  3210. Rohan, you are about to go on Santa’s naughty list and he is going to send you a lump of coal for Christmas… even if it costs him $50 shipping fees and $100 tariffs etc… 😉

  3211. I have been able to see videos of the pre-released video game. I also have a VERY big problem with being told we will do this on this day or time only to be constantly let down. Finndo, why don’t you let those of us who were not able to pre-order (like we were TOLD) complain in hopes of Notion Ink taking notice of the issues they are causing and not focus on all the fanboy comments that provide no real feedback.

  3212. hey guys, I just called notion ink office. They answered the phone but when I asked about videos they disconnected.

  3213. Yes, there was talk of 16 and 32 GB versions once upon a time. The 32GB was supposed to be $498. That was the word confirmed leaked by tech blogs and confirmed on this blog when pricing was first announced.

  3217. why can’t they just say that the video will come out in next couple of days, we won’t mind. For a consumer electronics company to succeed in the present world, the GOLDEN Rule is ” Promise less and Deliver more”.

  3218. Guys really. Its 1pm EST on the 18 with no word no count down or anything. An update? I want nothing more to believe in NI and want to support you.

  3219. I dont know about you all but I am a little nervous that they have not upgraded the MicroSD to say MicroSDHC, SD is capped out at what 2GB? with the literal translation of 8+ now meaning only 8. I am afraid the MicroSD really only means SD… If this is true I will promptly return my $1200 purchases. and I will make sure my CC know that I should receive a complete refund and not be charged restocking fees.

    I dont think NI understands that a verbal promise is also a contract (in the US) and to deviate from that also opens you up to a lawsuit (the conversion from variable 32 to now only getting 8 internal storage is what I am referring to, not to mention 8+ combined with the previous suggestion of increased HD capacity was enough left unsaid for a customer to assume they are getting a large HD when specifics are not plainly said ) there is a big culture barrier here when mentioning specification and describing a product. You need to spell everything out in detail and say the same thing 3 different ways to make people understand your clear meaning… not just post 1 general comment in a blog that people have to search through to find an answer… most of us are arguing about what was said and what was not said because there is not a reliable single source to reference ANYWHERE. and by not reliable, I am also using this in referencing comments from Rohan a month ago because things said last month apparently do not apply this month?

  3220. the world is very suspicious these days… and if we apply the same rules as the sceptics are applying to NI, then you should first publish the full transcript (in all world languages) with voice recording (which itself should be available in all formats of the world) and ‘original’ phone/mobile bill showing the call duration which should match the recording time and something to prove that you are who you are saying and…. and … you can make up the rest

  3225. the world is very suspicious these days… and if we apply the same rules as the sceptics are applying to NI, then you should first publish the full transcript (in all world languages) with voice recording (which itself should be available in all formats of the world) and ‘original’ phone/mobile bill showing the call duration which should match the recording time and something to prove that you are who you are saying and…. and … you can make up the rest

  3227. Calm Down… I think what vijay mentioned was just a figurative speech… dont take it literally

  3233. suicideclown,

    There is no culture barrier. Rohans posts have been very unprofessional by Indian standards as well.

    Rohans english is poor, and his insistence on not having his posts proof read, inspite of offers from several indians on this forum to do it for free is an indication of the fact that the guy is not professional.

    Dont judge an entire culture because of one bad apple.

  3234. Just dropped by to see that there isn’t any promised video yet.
    Also to see if one of my posts ever cleared. Apparently it didn’t.

    In the US products which require FCC approval can’t be sold until such time. To allow vendors to advertise their products the vendors can place a disclaimer on the ads.

    Check out this site and scroll all the way to the bottom of the page. You will see the statement :

    *FCC disclaimer: This device has not been approved by the Federal Communications Commission. This device may not be sold or leased, or be offered for sale or lease, until approval of the FCC has been obtained.

    The ad contains photos of the proposed product, tech specs, design ideas, etc. So why can’t NI follow this and produce something more realistic that the constantly changing information so far?

    http : // www . icomamerica . com / en / products / amateur /hf / 9100 / default . aspx

    (Remove all of the spaces to view the ad. – I am not an employee and have nothing to do with Icom. I’m presenting this as an example of a new product announcement)

    Some other questions/ comments due to the various “delays”…

    The Secure Digital Extended Capacity (SDXC) format was unveiled at CES 2009. Will Adam support this format? (Seeing how it’s two years old now)

    As of January 30, 2009 Micro-USB has been accepted by almost all cell phone manufacturers as the standard charging port. Worldwide conversion to the new cellphone charging standard is expected to be completed between 2010 to 2012. If ADAM had a micro USB instead of the mini you could eliminate the separate charging port. It also means someone with a newer cell phone wouldn’t need to carry a separate charger for every device or extra interface cables.

    I’ve been checking the FCC site and just saw Hannspree’s VD2-HSG1164 is on the page. It’s a tablet device which comes with 16GB and the tegra 2. Why is the original issues of adam being “restricted” to only 8gb?

    The specification page should state under memory 8GB flash ram. (Future versions to have additional amounts. 16/32/64 – since that’s what everyone else seems to be offering.)

    Looking through all of my gadgets, the 8gb which I ordered should be plenty adequate for my needs.

    My current android phone only has 230 MB of RAM with 73 mb free, 255 MB of internal memory with 100 mb free and my microsd 2GB card with 70 mb free. The phone is loaded and I still have space. The Adam has 1GB for the OS and 1GB for ??? plus the 8GB for files. (My laptop running Kubuntu uses almost 1GB for the basic desktop and the various programs I usually run) I don’t plan on installing my entire life on this device.

    Lee

  3236. Would people please refrain from posting from different accounts to support their own statement?

    I hope you know, I am talking to you.

    Have fun.
    (but fooling isn’t funny)

  3238. It’s not about the video, it’s about trust. You know: to give a promise for others to rely on. To write about the optimisation of customer communication and to do so. To promise a forum with the ‘next website update’ and to do so. To announce a highly awaited video for a very special day and to publish it on that day.

  3244. FRIENDLY REMINDER!

    Cheer up 🙂
    Even if it’s released a few hours after the 18th, that’s no big deal!

  3245. @inspironag

    Do you have a typo in your first message above?

    It says “The Adam has two series – 850 / 900 and 900 / 2100”.
    Should it have said “The Adam has two series – 850 / 1900 and 900 / 2100”?

    The reason I ask is because I think that in the USA, AT&T uses both the 850 MHz (cellular) and 1900 MHz (PCS) bands. (I think they both send and receive in 1900)

    So “850/1900” makes more sense than “850/900” in that respect… And in Europe carriers use 900 / 2100, which fits well into the theory of NI having two variants, one for US and one for Europe.

    Now the problem for T-Mobile… I don’t think they use either of those frequency-band variants. They use AWS instead of PCS and send on 1700 and receive on 2100.

    Heck, this gets more confusing every minute. But what I *think* is that the 900/2100 variant may not work in the US with T-Mobile. But I’m not sure.

    So as of right now, I’m going to go with the default US variant and hope AT&T supports it with the same prepaid data plans they offer for the iPad…

    I’m going to stop trying to figure it all out before my brain melts!

  3246. I got an email from NI that my cancellation is now complete, I am relieved.

    I can go to bed now, with out any more waiting for the video. This is really embarrassing to wait for a video for almost a day. I will check tomorrow though, hopefully it will be there by then.

    All the best to you all, hope you will be happy with the product.

  3247. Okay, and what’s he gonna tell the police. “I pre-ordered a tablet and the owner of he company said he was going to put out a video of the product on the internet and no video has come out yet.” There’s no crime there. There’s obviously a status on his order that he can go to. If after the date of delivery comes and goes he still hasn’t received his tablet, then maybe he’ll be able to file some kind of deceptive business practice charge.

  3248. And what other account would I be using? Remember what they say about making assUmptions.

    Arete77 is my ONLY account on this crappy wordpress blog that posts comments all over the place, hence multiple postings if you see them.

  3251. The specification page should state under memory 8GB flash ram,
    What are you talking about.?? Adam has 1GB of RAM.

  3253. I feel really sorry for all the fans in india, considering it is an Indian based company they are really letting them down, if they cannot look after their own what hope is their for the rest of us…… At the end of the day if NI is based in India why not run everything on their own schedule instead of trying to target it for the US. Just stay with your own time zone then you cant get lost or keep people from not knowing what the hell is going on.

  3255. Well Time to hit the bed at my end too. Really wanted to know whether there really was any connection between Notion Ink’s post about video on 18th and adam anniversary or it was mere a statement made by the Notion Ink Team at that time. Seems I have got my answer as it’s 19th according to IST .

    Wish the video will be a rocking one showing all the features with finer details. And hope next time promises should be made with more prudence.

  3256. i agree. very ridiculous comment. your “friend” could simply cancel their order if that is their concern.

    As for me, I’m just flabbergasted that NI would f-up this video date. Astounding.

  3257. Rohan,
    it’s your bussiness. You run it the way you want. As long as your product is good, it will sell.
    You don’t have to please some bloggers who need to report something to their bosses. they are the few, but sometimes can be pests. the real costumers usually can’t waste 24 hours complaining about whatever come to their mind, with the sole purpose of getting you to say something. Fans have to tend family, work, friends, they spend their money and wait for what they paid for. Most fans don’t even post here very often. they don’t even read this blog very often.
    Hey, I was intrigue by the possibility of watching a video too, but it’s not the biggest deal, for the reasons I expressed above. Maybe later, tomorrow, Monday, it will be welcome the same.
    I know your dilemma. feed the sharks, so they can be happy, and help them of your back somehow they help (for a short while). but a the end, it is the costumer who matter. they can also be a negative and capricious force. you’ve given them mote bthan anyone they ever dealt with before. they know it. it’s what they do. so, worries.
    January should be a great day for you. keep focus on the prize: costumers. and keep working hard.

  3261. Nooo…click send before proof reading…sorry

    here it is again

    elmelao said, on December 19, 2010 at 00:10

    Rohan,
    it’s your business. You run it the way you want. As long as your product is good, it will sell.
    You don’t have to please some blogger who need to report something to their bosses. they are the few, but sometimes can be pests. the real costumers usually can’t waste 24 hours complaining about whatever come to their mind, with the sole purpose of getting you to say something. Fans have to tend family, work, friends, they spend their money and wait for what they paid for. Most fans don’t even post here very often. they don’t even read this blog very often.
    Hey, I was intrigue by the possibility of watching a video too, but it’s not the biggest deal, for the reasons I expressed above. Maybe later, tomorrow, Monday, it will be welcome the same.
    I know your dilemma. feed the sharks, so they can be happy, and keep them off your back. somehow they help (for a short while). they can also be a negative and capricious force. you’ve given them more than anyone they ever dealt with before. they know it. it’s what they do. so, no worries.
    but a the end, it is the costumer who matter.
    January should be a great day for you. keep focus on the prize: costumers. and keep working hard.

  3264. I imagine it’ll be announced at sometime PST. My guess is between 12:00pm and 4:00pm pst.

  3265. Dude, this is a fraud. The report would be to investigate if such a company really exists and the address mentioned on the website is indeed registered to Notion Ink Design Labs and not to some XYZ company where Notion Ink has setup a desk, a phone and a computer. They haven’t made public any of their investors. There is a speculation that Reliance Ind. has a stake in Notion Ink which I doubt. I doubt coz such a big company will not soil its image with such a s**t show.

  3268. Rohan I am behind you but I can’t defend you anymore. NI will not make it if time lines are missed all the time. When you leave the time open and don’t clarify everyone assumes because you are in India that the time is IDT (as I did). Even if you had a time in mind you failed to communicate it and now this is another fail for NI

  3269. From the web site:
    Memory+Storage
    1GB DDR2 RAM
    1GB SLC
    8 (more variants coming soon) GB Flash
    Micro-SD Card support

    Should state:
    Memory+Storage
    1GB DDR2 RAM
    1GB SLC
    8 GB Flash (Future versions to include 16/32/64 GB)
    Micro-SD Card support

  3270. This is why amateur radio operators use UTC for our logs…
    Currently it’s 6:51 UTC 12-18-2010.

  3271. @ Rohan,

    Any sign of life would be appreciated. The last two days, you have been posting around 3.30 PM EST, which makes me believe that you are in USA and not at your Headquarters.

    Regards.

  3272. Well when your reply is nested below my comment it begs one to assume you were talking to me. Don’t blame me for my misinterpretation blame NI and this crappy blog that has not sense of order or sense.

  3273. He would first have to prove how he specifically was defrauded. Notion Ink Design Labs Pvt would have to file suit against the bogus notion ink website and owners.

  3274. If he’s somewhere in Europe, he’s probably stuck at an airport, because of heavy snow. But even at Schiphol airport, Amsterdam, Netherlands, they offer free wifi…

  3275. I have to agree on this one… Earlier deadlines were only user speculations (fueled by binary codes, etc). So NI were under no obligation to actually stick to those deadlines… But promising an update on a particular date, and not mentioning the time zone (even when many of the followers here have suggested that they keep to a specific time zone)-thats a whole different story.

    This is a company with global ambitions, and if they are to cater to a global audience, at this stage, they have no option but to IMPROVE THEIR COMMUNICATIONS….

    If the videos were not ready, all Rohan had to do was to ask for some more patience. I think the community would have acceded, although grudgingly.

    The whole hype he created about how much this day was special for Adam- Kinda moot, dont you think?

  3276. “http://www.notionaddicts.com/forums/showthread.php/763-Today-is-the-big-day?p=7137&viewfull=1#post7137”

    quote:
    “Guys. i have just called the number for notion ink they answered the phone and told me the video was going to be 5-6 hours and told me i could post this,
    Don’t flame me i am only passsing on what they told me.
    I told them i had got the phone number from a forum post. ”

    GN8 then 😉

  3282. Rohan just said:

    RohanShravan: The video is being sent to Android Police and they will have exclusive access to it for the six hours before it can be posted here.

  3284. Greg,

    AT&T transmits and receives on the same band for both 850 and 1900. So having support for one of these bands should work fine for AT&T 3G data network.

    It is interesting that when 3G support was announced early on there were only two frequencies in play, 850 and 900.

    Maybe the need to support T-Mobile brought in the other band, i.e. 2100 which may not be enough as it requires both 1700 and 2100 (uplink/downlink).

    The ideal would have been 850/1900 and 1700/2100. This would have covered both AT&T and T-Mobile without any problems. Don’t know how that would impact the rest of the world.

    AT&T used to run their 3G on 1900 but have been switching to running it on 850 due to its inherent benefits.

    From AT&T FAQ – “http://www.att.com/gen/press-room?pid=14003”

    What is the difference between 850 MHz and 1900 MHz?

    Much like an FM radio signal and an AM signal have different advantages, so do the 850 MHz and 1900 MHz frequencies. 850 MHz offers better in-building coverage because the signal can better penetrate walls than signals at other frequencies, while 1900 MHz is best for protection against interference with nearby sites.

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