(This post is especially for the existing customers)
Last 4 days we have spent extensively on the support and RMA issues. Our current statistics says that either most of the cases are under category “Resolved” or “Awaiting Customer’s Response” to change the status to “Resolved”.
If you do not fall into this category, please email asap with subject line as “NOT RESOLVED” to support at notionink dot com.
For the next 3 days, I will personally be overseeing at this account.