Notion Ink

More Updates

Posted in Uncategorized by Rohan Shravan on January 28, 2011

[30th Jan: Adam on its way, emails are being sent out]


We saw FCC publishing their break down of Adam, and to be frank even we were little surprised by how they tore apart the pieces and then made it look like, that’s how it is assembled. But the more surprising fact was that few blogs published this information with a statement “too many hand soldered wires’.

Try finding few or one wire which is hand soldered yourself in those images. The wires you see have a snap joint and are used for 3G or Wi-Fi antenna connection. Nearly all the connectivity devices are designed like this (open your laptop to see how antennas are connected.  One thing which differentiates Adam’s design with other is how the Camera is integrated. You need a 185 degree swivel function, and for that you need an assembly design which can ensure 20,000 usage cycles. NVidia’s whole SOC is 75x75mm. We have the liberty to expand the motherboard as much as we want, because even the batteries are on the cylindrical edge, and that’s the reason you see lot’s of free space (which by the way is good for convection).

But one thing is for sure, it isn’t a beautiful assembly, something which see in mature players, but we are building more muscle, thanks to your co-operation! :)


Dear All,

Few updates:

  • We have started working on the Honeycomb and looking into how soon can we offer the update to you all! For this to be achieved faster and smoother, we would need a lot of support from NVidia, and we are looking forward to it!
  • The second & third phase of shipments will start on time.
  • Little bad and good news, one of our shipments for the touch screens got damaged while transportation which is going to effect a fraction of our customers. To make things worse, its New Year in China and every manufacturing plant is closed. But our touch-screen partners, Sinotek (also known as Sintek), will stay open for the Chinese New Year and re-manufacture all the remaining touch screens to deliver. I am making this special note, because we are really overwhelm at their response and want to thank all the employees at their firm who are going to miss their New Year celebrations and home visits.
  • K9 and Notion Ink Mail’d team will collaborate for the future email client developments and will be working on the Honeycomb platform. The project will again be open sourced and be shared back with few Notion Ink’s IP under Apache 2 licence.
  • Source for other Notion Ink’s Application: If you are looking for the code for any specific apps on the Adam, you can directly write to developers at notionink dot com and they will add you in the priority list! All the softwares developed by Notion Ink are open source and will be shared with the community soon. As far as the SDK goes, we are migrating from 2.2-2.3 to Honeycomb and once the platform is stable, will be shared with the developers.
  • We have compiled the list for the next stage of order, and broken the process into 2. First you will receive the email on the purchase availability. Then, a confirmation would be sent on the product chosen’s availability. And then the customers can proceed for the transaction.

We have received a lot of emails from our customers on the Adam, and we really appreciate your response on the same. Some of you reported few bugs which are now fixed in the next updates. Looking forward to hearing you all!

Warm Regards

Rohan Shravan

1,311 Responses

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  1. Etienne said, on January 28, 2011 at 19:34

    Awaiting patiently for second round.

  2. Drnishiz said, on January 28, 2011 at 19:37

    Notion Ink,will you be addressing customers defective screens?

    I always knew warranty/after sales support would turn into bitch fight.So glad I didn’t trust the emotive crap spewed forth.

    Since first customers have received their device,have not seen one glowing review of this device.Have seen many problems from Hardware faulty screens to software glitches.Software problems are recoverable,a faulty screen called good without device in hand from Notion Ink speaks volumes of their shoddy ethics and warranty.

    So glad I can now warn people off this sham of a product,the way mada and rambler have been treated by the company and fanboys is digusting.Oh and rohan,when will they receive their warranty replacements for DEFECTIVE UNITS?????

    • GotThumbs said, on January 28, 2011 at 19:48

      So don’t purchase one. We’re all adults here and do understand the risks involved when purchasing a ‘new’ product from a developing company. You don’t have to explain to any of us, why your not buying one. What you don’t need to do, is warn everyone about a product, which you have not first hand experience with. You insult everyone here when you think that we need you to tells us how to spend our money and time. Best wishes for you and please feel free to never post here again. Your negativity is not welcome and provides no value.

    • Drnishiz said, on January 28, 2011 at 20:26

      @gotthumbs,do you have an apposable one?I never said I was explaining to you koolaid fanatics.My opinion is as valid as yours,no matter where I choose to post.I will post where I want.Pretty rich coming from this blog.

      @jayachandran you sir are living proof that Pakistan needs more nuclear weapons.

      @bsmdbt ,thanks for the thoughtful reply.I am not concerned myself.But I have real empathy for a few other users who have warranty issues.I am familiar with what you are talking about.I’m not concerned via software,just faulty hardware.Thanks for your thoughts

    • Jayachandran said, on January 28, 2011 at 20:59


      I have no clue whic part of the world you belong. But you just proved what kind of a person you are . No point in talking to you .

      Keep sharing your empathy for the world without which no Jody can live it seems . Njoy

    • jayachandran said, on January 28, 2011 at 19:54


      mind your words. how do you conclude that the defective products will not be replaced by NI or any other company. for god sake don’t you realize your words are disgusting?

      emotive crap spewed forth.????

      i hope you know Talk is cheap, but that’s ok, so are you.

      Hmmm What’s wrong with you my friend ? don’t you get any attention in …

      please do your social service and keep the society safe from the shoddy ethics and warranty. Thank you so much for SPEECH

    • bsmdbt said, on January 28, 2011 at 19:56


      I understand your concerns, believe me I do. I was very concerned until this morning, when i saw what one of the first people who received the adam did to his adam. He rooted it with the hack posted at NotionHacks.

      If you’ve seen the review, he was the kid who uninstalled eden, because it was buggy and laggy. he had a wallpaper that had a chainlink fence in it, I just cant remember his name. Well yesterday he installed the new hack, and his machine is awesome, full google market, and apps access…he even demonstrated a few games…awesome. take heart, you now have options, the hardware is fine (im not saying everyone will get no hw defects), but this kids video shows the performance and functionality of the adam sans the notionink sw development effort…and this tablet screams.

    • gecko said, on January 28, 2011 at 21:33

      That was Kam Siu who (1) is a New Yorker and sounds like it and (2) posted the best video here, it was his extremely patient dog.

    • JR said, on January 28, 2011 at 20:08

      Woah dude,

      Give NI time to prove that they back there customers up with a good warranty service. It hasn’t been a week yet so lets see if they are good at sorting problems out. It is in their interest to do so due to the initial reviews being generally poor (so far although there is a positive review done by a french guy i believe which has been translated into English as well and his looks to be working well. Screen colours still look washed out a bit though but Eden is good) so i imagine that everyone will get dealt with eventually. I imagine that there may be an issue with speed due to the fact that NI are still getting their procedures in order but hopefully this will be the only concern.

      I too am disappointed with the Pixel-Qi screen and shall not be purchasing this unit now as it is not suitable for my needs, but am still hoping for the LCD version which is yet to be reviewed.

      Let NI have a chance. NI if they fail those who have been already failed with their purchases then feel free to warn people away from NI but give them a chance to rectify it first.

    • Drnishiz said, on January 28, 2011 at 20:37

      They have already replied to “mada” device is inside parameters,to coin a phrase.Have you seen mada’s screen?Do you find that acceptable?

      I have seen every video,and probably every word written about this device.The quality varies enormously.

      I have given NI probably nearly 3 years of chances,how many more should i waste?

    • Himanshu said, on January 28, 2011 at 20:53

      SO you are following Ni for 3 years(?). Seriously? I did not know that you knew Rohan even when he was pursuing his under graduation.
      The only thing that i want to add is that buying or not buying a tablet is an individual decision. After all it’s just a tablet, it’s not gonna transform your life. So if anyone don’t want to buy one, no one is pressuring to do so. Like for me though i was following the blog for months and in spite of not receiving pre-order link or not having master card, i could have pre-ordered adam at the time when it was open for public, but i chose not to because the information available(pics,video,custom duties) were not clear. After all it’s we who finally make a call based on our cognizance. So better than making adam a you vs me issue, let the individuals decide for themselves.

    • AlbertWertz said, on January 28, 2011 at 21:15

      I have seen this defective device in videos and on crunchgear. This customer already has the ear of the press. Rohan please get NI to replace this customers screen or there will be backlash. You have made a comment on previous posts that you plan on providing the best customer service in the world. Please start by replacing this customers Adam, he will then blog that it has been corrected by NI. When you look at his screen head on the right half looks as if the viewing angle has been extended. It appears as though it is bent from the inside… who knows, maybe if you open it up, you might find a screw driver fell in and is pressing up against the screen…

      Judge for yourself and tell me if you think this thing is defective. Pllease everyone say yay or nay when you watch this video. time code 12 sec

    • Luis Flores said, on January 28, 2011 at 22:03

      I agree… If I hadn’t been with NI for all this time I’d be very disappointed and think about it twice! I have faith in the updates.

    • AlbertWertz said, on January 29, 2011 at 00:07

      So is this Kam’s video and has it been fixed? It is so hard to keep track of who is who with all of these diff screen names on different websites. Who is still having issues with their displays?

    • bsmdbt said, on January 29, 2011 at 02:41

      Mada’s screen is so bright on one side only…think it is the right side…seems like you can actually see the backlight device on his…something is wrong and NI told him it was within acceptable limits…Not Good. NI /Rohan please help Mada he was trying to help you as one of the first receivers of the adam and now he seems to be getting urinated on by customer support. Not cool.

    • Chebbinator said, on January 29, 2011 at 02:42

      @bsmdbt – I saw a post that said he is getting a refund back.

    • red said, on January 28, 2011 at 21:32

      Have you seen mada’s device (physically, not videos)?

    • boeltwit said, on January 28, 2011 at 22:28


      I think I understand what you try to say, but I have only see a real good movie:
      And also this is not a steady sharp movie, this is a pity, you need a sharp quality movie to judge, so don’t judge to hard about the movies you see, the movie you talk about is terrible taken, wrong lighting, wrong distance and often I ask myself, they don’t know how the Tablet works… We must wait 2 weeks and then everybody “understands” much more about the Adam, give it a little bit time instead of yelling thing to each other

      Namaste Drnishiz

    • Paul Schoe said, on January 28, 2011 at 22:51

      @Drnishiz: “So glad I can now warn people off this sham of a product“.
      So you make all your statements about a product that you haven’t touched yet yourself???
      and despite that it is less then 2 weeks ago that they have been shipped so any warranty issues cannot be solved yet, simply because the time-span is too small???

      If I read your posts, then you have been following Notion Ink for a long time, and you are now so “glad” that you can warn other people for them. What happened? Didn’t you get access to IIT and now you enjoy following their graduates for years because you want to show the world that they are no good? Was Rohan in a bar and he winked at your girlfriend? Did you apply for a job and you were refused?

      Maybe your life will be more pleasant when you follow companies that have products that you like.

    • Wally West said, on January 28, 2011 at 23:55


      Your a little quick on the draw dude. It is way too early to conclude that Mada, and Rambler will not get their defective products fixed or replaced. They both are well within their warranty period. There is a strong network of people here that almost assuredly will go to bat for them if necessary. Rohan asked for family and community and he will have to listen to them. The product as been out a week and all these speculations of doom and gloom? Every company including almighty Apple has lemons. Are you asking us to throw the baby out with the bath water. Most of us haven’t even had a bath yet!

      If what you have seen so far scares you away from Notion Ink that is fine. Thinking you have to sound the alarm and use disgusting terminology to do it, defines who you are in a negative way. If that is how you want to be looked at then so be it. Maybe you enjoy agitation? Maybe your just mad because Notion Ink might not be the “perfect” company you hoped for. If having scorn heaped on you here for the remarks you have made, makes you happier then I hope you have gained some satisfaction.

    • boeltwit said, on January 29, 2011 at 00:55

      +1 Perfect, I hate my bad English, super…..

    • boeltwit said, on January 29, 2011 at 00:57

      Wow!! at last the Reply function works now… lol
      Also @Paul Schoe, +1, i know your Dutch, and your English is perfect….

  3. James Howard said, on January 28, 2011 at 19:39

    I have read many comments concerning the responsiveness of the touch screen and the interaction with the Geneses software platform and they have not been good. Have the updates which were provided by Notion Ink corrected these problems and if not what is the status of the fix process. There also appears to be some issues with the Pixel Chi screens with glare and contrast. What is the status of this problem and the proposed fix. Lastly, when will the next pre-order be made available to your faithful bloggers.

    • bsmdbt said, on January 28, 2011 at 19:48


      There is already a FUNCTIONAL root hack available for adam that adresses your concern. So you now have the option of waiting for Notion Ink to add the updates with Open GL, or you can root your adam very easily as seen on The video is awesome of the rooted adam…and it is very simple to do, no rocket science involved. :-)

    • Chebbinator said, on January 28, 2011 at 21:37

      @bsmbdt – I would not expect a average stock trader who wants to read his books in the NY subway to understand root and hacks. I agree – this proves that Adam is a fundamentally sound platform… But all this needs to be pushed thru the OTA updates. Rohan said there is a new update coming thru – so hopefully the next update will address the basic top level issues of
      1. Touch screen sensitivity
      2. Scrolling smoothness
      3. Screen contrast

      I know preorder lot is for geeks – but once this goes open to public – OTA updates should make the device snazzy.

    • Paul Schoe said, on January 28, 2011 at 22:57

      @Chebbinator: +1

      the average user doesn’t understand root and hacks. They will just be disappointed.

      I hate to bring up Apple, but they didn’t grow because they bring the best hardware, but they take care that their average customer does not need hacks to get a good user experience. And I hope that the same will apply for Adam.

      At the same time, I think that Notion Ink realizes that and that with every order-cycle, Adam will be more tuned to increase the out-of-the-box experience.

    • Wally West said, on January 29, 2011 at 00:52


      you make an interesting point mentioning Apple. I think a good number of people are here, looking at Notion Ink, because although Apple’s system works well with few problems, many don’t care for the Apple user experience with I Pad. My father in law has an I pad and I have spent some time with it. It is a sleek looking device with a nice bright screen and after that, for me it is pretty much down hill. For Dad one of things he hoped to do was book reading. He complained that when he tried to turn to next page it skipped several pages ahead. He is back to reading regular books. I likes to listen to Pandora, but has to use headphones because speakers are tinny and the sound isn’t loud enough. He can’t figure out how to get photos into it and so it goes, but he loves his I pad, its cool, it’s in and he paid 900 bucks for it.

      I sure have a strong hope that Adam does not turn into a techy only device. It would be shame for so many who are not that into tech, but want a reliable tablet device.

      I’m trying hard here to not sound condescending, but any tablet device is going to have a learning curve, and if your tech challenged, and refuse to put the time into learning, you will not get a good user experience. I know this is some of what is happening to my father in law and his I Pad.

      I think the Eden UI actually might be quite good, but a little complex for some folks. I’ve heard a few hackers that have got the Ui running on the Viewsonic G tablet rave about how fast and responsive it is and how they loved the mailed application.

      We just need to give all this a little time to settle in and see exactly where all the cookies crumble.

    • Chebbinator said, on January 29, 2011 at 02:03

      >”We just need to give all this a little time to settle in and see exactly where all the cookies crumble.”

      time?? whats that?
      Patience is a virtue seldom seen. Its been a week the tablet landed in consumers hand – and I saw advice being given to go to consumer affairs already!

    • Paul Schoe said, on January 29, 2011 at 17:26

      @Wally West: Not worry, you are not sounding condescending (at all).

      To me the success of Adam, and my ability to advice it to others, is all depending to the “out-of-box” experience. And I believe Rohan knows that as well otherwise Notion Ink would not have invested so much in Eden, in apps and even in content partners.

      I will fully enjoy Adam and enable it to do everything I want (except maybe Chinese handwriting recognition), but for Adam to succeed, your dad has to be happy with it. He has to be able to <open the box, turn the device on and be fully happy. preferably not even having to download apps before the device is useful (so for him: a good e-reader and book-market pre-installed).

    • Wally West said, on January 29, 2011 at 00:17

      It is common knowledge that a lot of the big company’s like Apple and Motorola are fairly pro active in sending out updates of their systems. I sure there will be those who will say not fast enough and then they include tons of bloatware.

      Hopefully Notion Ink will have good clean OTA updates on a regular basis. Since Notion Ink seems to have non conforming open approach to things, along was a small inner team to work with, they may welcome the work of folks like Notion Hacks and XDA.

      Who knows, and this may be a stretch, some of the hackers work might even get incorporated into Notion Inks OTA updates. If it all stays in the realm of open source it might work out. It would seem those helping would need some sort of compensation though. Rohan has a unique approach going here and hopefully for him, and all those interested in his devices, it will work out well.

    • pauyeung said, on January 28, 2011 at 22:03

      Would the rooted adam has problem on future updates from NI?

  4. mookiemu said, on January 28, 2011 at 19:42


  5. JOHN said, on January 28, 2011 at 19:47

    Thans for the update, Rohan. But please, the time for cryptic responses has passed.

    Which specific orders were affected?
    How does an eagerly waiting customer know whether he/she is affected?
    Will you be sending emails to those whose orders are delayed?

    With a large cadre of very vocal internet critics, you need to step up, put on your big boy pants, and speak openly, precisely and clearly on this.

    I’m in complete adoration of your team, your company and your product. I, like many who are commenting and defending you across the internet, merely need to see tangible evidence of your maturing as a company and CEO.

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